User Manual Samsung WF45K6200AW/A2 4.5 cu. ft. AddWash™ Front Load Washer

Samsung WF45K6200AW/A2 4.5 cu. ft. AddWash™ Front Load Washer - Use Manual - Use Guide PDF.
Documents: Go to download!
User Manual

• User Manual - (English, French, Spanish)

Other Documents

• Quick Guide - (English)

Table of contents

• Installation
• Before you start
• Operations
• Maintenance
• Troubleshooting

User Manual

Installation

Follow these instructions carefully to ensure proper installation of the washer and to prevent accidents when doing laundry.

What’s included

Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact a local Samsung customer center or your retailer.

NOTE

• Bolt caps: The provided number (3 to 6) of bolt caps depends on the model. The appearance of the machine and provided accessories may differ with the model.
• To purchase an accessory or lost part, contact a local Samsung service center, Samsung Customer Care, or your retailer.
• The Smart Home Adapter is available for purchase only on the Samsung website.

CAUTION

• Do not reuse old water hoses, which may leak or burst, causing flooding and/or property damage.
• Make sure rubber washers are inserted in each coupling of the water hose.

Installation requirements

Electrical supply and grounding

• AC 120 V / 60 Hz fuse or circuit breaker is required.
• Use an individual branch circuit. Connect only the washer to the circuit.

To ensure proper grounding, the washer comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet.

Check with a qualified electrician or service person if you are not sure about the grounding.

Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a proper outlet.

WARNING

• Do NOT use an extension cord.
• Use only the power cord that comes with the washer.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.
• To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring and grounding must be done in accordance with local codes, or in the absence of local codes, in accordance with the National Electrical Code, ANSI/ NFPA No. 70-Latest Revision (for the U.S.) or the Canadian Electrical Code CSA C22.1 – Latest Revisions and local codes and ordinances. It is your responsibility to provide adequate electrical service for your washer.

Water supply

Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi (137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washer to turn off. Faucets must be within 4 feet (122 cm) from the rear of the washer so that the provided inlet hoses reach the washer.

To reduce the risk of leaks:

• Make sure faucets are easily accessible.
• Turn off the taps when the washer is not in use.
• Check for any leaks at the water inlet hose fittings on a regular basis.

CAUTION: Before using the washer for the first time, check all connections at the water valve and taps for any leaks.

Drain

Samsung recommends a standpipe 18 in (46 cm) high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.

Flooring

For best performance, the washer must be installed on a solid floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not provide good resistance to vibrations and may cause the washer to move slightly during the spin cycle.

CAUTION: Do NOT install the washer on a platform or a poorly supported structure.

Water temperature

Do not install the washer in areas where water may freeze as the washer always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the connection parts may cause damage to belts, the pump, and other components of the washer.

Alcove or closet installation

Minimum clearance for stable operation:

If both the washer and a dryer are installed in the same location, the front of the alcove or closet must have at least a 72 in2 (465 cm2) unobstructed air opening. Your washer alone does not require a specific air opening.

Side by side installation

Stacked installation (Model: SKK-7A)

WARNING

• Samsung’s washers and dryers can be stacked to maximize usable space.
• The dryer legs need to be removed to stack the washer and dryer. You can purchase an optional stacking kit from your Samsung retailer.

Step-by-step installation

STEP 1 Select a location

Location requirements:

• A solid, level surface without carpeting or flooring that may obstruct ventilation
• No direct sunlight
• Adequate room for ventilation and wiring
• Ambient temperature always higher than the freezing point (32 ̊F/0 ̊C)

Away from heat sources

STEP 2 Remove the shipping bolts

Unpack the product package and remove all shipping bolts.

1. Loosen all shipping bolts on the rear of the machine using the spanner.

NOTE: An adjustable wrench or 10 mm open- end wrench is required for removing the shipping bolts.

2. Fill the holes with the supplied plastic bolt caps. Keep the shipping bolts for future use.

WARNING: Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach.

STEP 3 Adjust the levelling feet

1. Gently slide the washer into position. Excessive force may damage the levelling feet.

2. Level the washer by manually adjusting the levelling feet.

3. When levelling is complete, tighten the nuts using the spanner.

NOTE: An adjustable wrench or 17 mm open- end wrench is required to loosen or tighten the leveling feet.

STEP 4 Connect the water hose

CAUTION

• Make sure you use a new water hose, and there are rubber gaskets (B) inside the couplings (A) at either end of the water hose. A water hose without the gasket may leak.
• If there is a water leak, stop using the washer and contact a local Samsung service center. A water leak may cause electric shock.
• Do not stretch the water hose by force.
• If the hose is too short, replace the hose with a longer, high-pressure hose.
• To prevent leaks, make sure both water hoses are not bent or kinked. A water leak may cause electric shock.

To connect the water hoses to the faucets:

4. Put the other ends of the hoses into a bucket and open the taps for 10-15 seconds to remove impurities. When done, close the taps.

5. Connect the other ends of the water hoses to the corresponding inlets on the rear of the machine as specified. Make sure the hot water hose is connected to the hot inlet, and the cold water hose to the cold inlet.

6. Repeat step 2 above on the other fittings. Make sure both water hoses are connected properly. See the ‘4C’ information code for troubleshooting.

7. Open both faucets, and check if there is a leak.

NOTE: If you do not want to use the hot water hose, insert the inlet cap into the hot water inlet. In this case, you must select Tap Cold for the water temperature. All other water indicators turn off.

CAUTION: To prevent water hoses from being bent or kinked, make sure there is at least a 6 inch (150 mm) space between the washer and the rear wall.

STEP 5 Position the drain hose

The drain hose can be positioned in three ways:

Over the edge of a wash basin

The drain hose must be placed at a height of between 24 in. (60 cm) and 35 in. (90 cm) from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A). Secure the guide to the wall using a hook to ensure stable drainage.

ln a standpipe or laundry tub

The laundry tub (B) or standpipe (C) must be no shorter than 18 in. (46 cm) and no higher or longer than 96 inches (245 cm). Make sure the drain hose and the standpipe are not airtight.

NOTE: D: Hose retainer / E: Tie straps

CAUTION

• Connect the hose guide (A) within 6 in. (15 cm)* of the end of the drain hose.
• If the drain hose is extended beyond the end of the hose guide, mold or microorganisms could spread inside the washer.
• The drain hose can be installed up to 96 in. (245 cm) high, but the draining capability can be reduced at the maximum height. Water remaining in the drain system may cause an odour.
• If the drain hose is installed less than 18 in. (46 cm) high, water can be drained during the process due to a siphon phenomenon. If this happens, a ‘4C’ information code appears on the display.

Wall standpipe drain system

The drain hose must be placed into a wall standpipe drain system. To keep the end of the drain hose bent, use the supplied hose guide (A). Secure the guide to the wall using a hook to ensure stable drainage.

STEP 6 Power on

Plug the power cord into an AC 120 V / 60 Hz approved electrical outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washer.

STEP 7 Wi-Fi connection using the Smart Home Adapter

You can control the washing machine remotely using the Smart Home Adapter (sold separately), your home network, an Android or iOS smart phone, and the Samsung Smart Home app. To purchase the Smart Home Adapter, visit www.samsung.com and go to the WF45K6200/WF45K6500 product page or search for Smart Home Adapter. For more information about connecting the washer to your home Wi-Fi network with the Smart Home Adapter, see the Samsung Smart Home section of this manual.

CAUTION

• There are two types of Samsung Smart Home Adapters, one that is used with Samsung Smart TVs and one that is used with Samsung home appliances.
• For your washer, you must purchase the Adapter that is restricted to HD39*1230*W models (home appliances). Use of any other adapter can cause system failure.

To install the Samsung Smart Home Adapter, follow these steps:

1. To unlock the adapter cover, press the cover to the left of the word PUSH as shown in the illustration.

2. Open the adapter cover to reveal the protective cap of the adapter. Gently pull the cap to the right and lift up to remove.

CAUTION: To prevent accidents, keep the protective cap out of children’s reach and away from pets.

3. Insert the SmartHome Adapter into the Adapter port (A) in the correct direction. Make sure the Samsung logo faces forward.

CAUTION: Do not insert other USB devices such as USB memory sticks or USB power cables into the port. Incorrect use of the port may damage the Samsung Smart Adapter, causing system failure.

4. Insert the upper area of the adapter cover first, and then press to lock a shown.

CAUTION: To prevent device damage or system failure, keep moisture away from the adapter cover. If the adapter cover gets wet or stained, use a soft cloth or sponge to wipe up the moisture or wipe away the stain, and then dry well.

Network connection (applicable models only)

You can use the optional SmartHome Adapter (sold separately) to control and monitor your washing machine through the Samsung Smart Home app. For more information about Samsung Smart Home, see the Samsung Smart Home section in this manual.

NOTE

• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or non-standard Wi-Fi authentication protocols are not supported.
• Wireless networks may be affected by the surrounding wireless communication environment.
• If your Internet service provider has registered the MAC address of your PC or modem for identification, your Samsung Smart washing machine may fail to connect to th
• Internet. If this happens, contact your Internet service provider for technical assistance.
• The firewall settings of your network system may prevent your Samsung Smar washing machine from accessing the Internet. Contact your Internet service provider for technical assistance. If this symptom continues, contact a local Samsung service center or retailer.
• To configure the wireless access point (AP) settings, see the user manual of the AP.
• Samsung Smart washing machines featuring the Samsung SmartHome Adapter support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols. (IEEE 802.11 n is recommended.)
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart washing machines.
• If the washer is installed in a basement or communication with your network is poor, you need to install a Wi-Fi signal booster/repeater or a more powerful router.

Before you start

Initial settings

Run Calibration (recommended)

Calibration ensures accurate weight detection by the washer. Make sure the drum is empty before running Calibration.

4. When complete, the washer turns off automatically.

Laundry guidelines

STEP 1 Sort

Sort the laundry according to these criteria:

• Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
• Color: Separate whites from colors.
• Size: Mixing different sized items together in the drum improves the washing performance.
• Sensitivity: Wash delicate items separately for pure, new woollen items, curtains, and silk items. Check the labels on the items.

NOTE: Make sure to check the care label on all clothing, and sort clothing accordingly before starting the wash.

STEP 2 Empty pockets

Empty all the pockets of your laundry items

• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum.

Turn clothing with buttons and embroideries inside out

• If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should be closed and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the strings before starting the wash.

STEP 3 Use a laundry net

• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items.
• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around the door.
• Place them inside a fine laundry net.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that could move the washer and result in injury.

STEP 4 Prewash (if necessary)

Select the Prewash option for the selected cycle if the laundry is heavily soiled. Do not use the Prewash option if you will be adding detergent manually to the drum.

STEP 5 Determine the load capacity

Do not overload the washer. Overloading may cause the washer to wash improperly.

NOTE: When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended maximum spin level is “Low or Medium Spin”, and the load capacity is kg or less.

CAUTION: If the laundry is unbalanced and the “Ub” information code is displayed, redistribute the load. Unbalanced laundry may reduce the spinning performance.

STEP 6 Add the correct detergent type

The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), color, wash temperature, and degree of soiling. Always use “low suds” HE laundry detergent which is designed for automatic washers.

NOTE

• Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact a local water authority.
• Do not use detergent that tends to be hardened or solidified. This detergent may remain after the rinse cycle, blocking the drain outlet.

CAUTION: When washing wool using the WOOL, use only a neutral liquid detergent. If used with WOOL, powder detergent may remain on the laundry and discolor the laundry.

Use HE detergent only

Your washer is designed to use high efficiency (HE) detergents.

• For the best cleaning results, use a high efficiency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and cleaning is maximized. (* Brand names are trademarks of their respective manufacturers.)

WARNING: Regular detergent is not recommended. Use HE detergents only.

Detergent drawer guidelines

The washer provides a four-compartment dispenser: the front-left compartment for the main wash, the rear-left for pre-wash, the front-right for fabric softeners, and the rear- right for the liquid chlorine bleach.

1. Prewash compartment(A): Add prewash detergent or starch.
2. Main-wash compartment(B): Add main- wash detergent, water softener, soaking detergent, color–safe, non–chlorine bleach, and/or stain removers.
3. Softener compartment(C): Add fabric softener. Do not exceed the max line.
4. Bleach compartment(D): Add liquid chlorine bleach. Do not exceed the max line.

CAUTION

• Do not open the detergent drawer while the washer is operating.
• Do not use the following types of detergent:

• To prevent the compartment from clogging, concentrated or highly-enriched agents fabric softener or detergent) must be diluted with water before being added.

To add washing agents to the detergent drawer

Adding liquid detergent

1. Slide open the detergent drawer.

2. Add the liquid laundry detergent to the liquid detergent container in the main wash compartment. Make sure that the detergent does not exceed the marked max line (A).

NOTE

• Do not add powdered laundry de-tergent or other powdered laundry agents to the liquid laundry con-tainer.
• To use powdered detergent, see page 32.

3. Add fabric softener to the softener compartment. Do not exceed the max line (A).

CAUTION

• Powdered fabric softener is not recommended. Use liquid fabric softener only.
• Concentrated fabric softener must be diluted with water before being added.
• Do not add main-wash detergent to the softener compartment.

4. If you want to prewash, add prewash detergent to the prewash compartment as instructed or recommended by the manufacturer.

NOTE: If you use a high efficiency (HE detergent, apply 1/3 of the recommended amount to the prewash compartment and 2/3 of the recommended amount to the main- wash compartment.

5. Close the detergent drawer.

To use powdered detergent

First, remove the provided liquid detergent container from the main- wash compartment. Then, add powdered detergent to the main- wash compartment according to the detergent manufacturer’s instructions.

CAUTION; Do not add powdered detergent to the liquid detergent container.

To use the bleach compartment

Add only liquid chlorine bleach to the bleach compartment. Do not exceed the max line.

CAUTION: Do not add undiluted liquid chlorine bleach directly to the load or to the drum. It is a powerful chemical and can cause fabric damage, such as weakening of the fibers or color loss if not use properly.

To use oxigen boosters or color-safe bleach

Oxygen boosters or color-safe bleach can increase washing performance.Make sure to add the oxygen booster or color-safe bleach after putting the laundry into the drum.

NOTE: To use both powder detergent and powder oxygen booster or powder color-safe bleach, it is more effective to put them together into the drum before loading the laundry.

Operations

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.

Feature panel

01. Cycle Selector Turn the dial to select a cycle.

02. Display The display shows current cycle information and estimated time remaining, or an information code when a problem occurs.

03. Temp.

Press to change the water temperature for the current cycle.

• Extra Hot: Heavily soiled, colorfast items. Only available with NORMAL, HEAVY DUTY, and SANITIZE. (only for WF45K6500A* model)
• Hot: Whites and heavily soiled, colorfast items.
• Warm: Colorfast items.
• Cold: Brightly colored, very lightly soiled items. The washer supplies additional hot water or uses the heater to warm up the water if it is below 60 °F (16 °C)
• Tap Cold: Uses only cold water without using the heater. No warm water is supplied.

04. Spin

Press to change the spinning speed for the current cycle.

• Extra High: Extends the spinning process to effectively remove moisture from the load. (only for WF45K6500A* model)

NOTE: Extra High uses a stronger spinning process to remove moisture, so it is not suitable for wrinkle-free or no-iron fabrics, or overloads.

• High: Underwear, t-shirts, jeans and sturdy cottons.
• Medium: Jeans, wrinkle-free or wash-and-wear items and synthetics.
• Low: Delicate items that requires a lower spinning speed.
• No Spin: The drum does not spin after the final drain process.
• Rinse Hold (No lamp turns on): The final rinse process is suspended so that the laundry remains in the water. To unload the laundry, run a drain or spin process.

NOTE

Spin Only: This cycle runs a spin cycle only. Press and hold Spin for 3 seconds. With the cycle time on the display, press Spin repeatedly until a desired spinning speed is selected. Then, press Start/Pause to start the cycle. This cycle is available only when no specific cycle is selected

05. Soil Level

Press the button to select the soil level/washing time.

• Heavy: For heavily soiled loads.
• (only for WF45K6500A* model)
• Normal: For moderately soiled loads. This setting is best for most loads.
• (only for WF45K6500A* model)
• Light: For lightly soiled loads.

06. Options Press the buttons to select different cycle options.

07. Start/ Pause Press to start or stop operation.

08. Power Press to turn on/off the washer.

Simple steps to start

1. Press Power to turn on the washer.
2. Turn the Cycle Selector to select a cycle.
3. Change the cycle settings (Temp., Spin, and Soil Level) as necessary.
4. Select desired options as necessary.
5. Press Start/Pause.

To change the cycle during operation

1. Press Start/Pause to stop operation.
2. Select a different cycle.
3. Press Start/Pause again to start the new cycle.

WARNING: Do not place anything on top of your washer while it is running.

Cycle overview

Standard cycles

NORMAL

• For most fabrics including cottons, linens, and normally soiled items.

HEAVY DUTY

• For sturdy, colorfast fabrics and heavily soiled items.

BEDDING

• For bulky items such as comforters, blankets, and sheets.
• For best results, wash only 1 type of bedding.
• For bulky items, use liquid detergent and do not roll the items when you place them in the drum because they might get stuck.

WHITES

• For white items with or without bleach.

SANITIZE

• For heavily soiled, colorfast items. This cycle heats the water to 150 °F to eliminate bacteria. (only for WF45K6500A* model)

NOTE: If you press Start/Pause during the heating portion of Sanitize cycle, your washer door will remain locked for your safety.

ALLERGEN

• This cycle removes dust mites, pet dander, and other allergy causing substances from fabric. (only for WF45K6500A* model)

STAIN AWAY

• For stained clothes. This cycle provides outstanding stain removal performance. For Best stain removal performance, use hot temperature option in this cycle.(only for WF45K6200A* model)

RINSE+SPIN

• Use for loads that need rinsing only or to add rinse-aided fabric softener to a load.

DEEP STEAM

• For heavily soiled, colorfast items. This cycle uses steam and a high water temperature to effectively remove stains. (only for WF45K6500A* model)

QUICK WASH

• For lightly soiled items needed quickly.

TOWELS

• For bath towels, washcloths, and mats.

PERM PRESS

• For wash-and-wear, synthetic fabrics, and lightly to normally soiled items.

WOOL

• For machine-washable wool. Loads should be under 8 pounds. For best results, we recommend a load of 4.4 pounds or less.
• The Wool cycle washes laundry by moving the wash drum horizontally to maintain the characteristics of the wool fibers and to prevent damage to the cloth. It then stops for a period of time to allow the laundry to soak in the water after which it re-starts.
• We recommend you use a neutral detergent to prevent damage to the cloth and to improve the washing results.

DELICATES

• For sheer fabrics, bras, lingerie (silk), and other handwash- only fabrics.
• For best performance, use liquid detergent.

ACTIVE WEAR

• Use this cycle to wash exercise wear such as sports jerseys, training pants, shirts/tops and other performance clothing. This cycle provides effective soil removal with gentle action for special fabric care.

Options

Pre Wash

This option adds a preliminary washing process before the main wash cycle.

Extra Rinse

• Adds an additional rinse at the end of the cycle to remove laundry additives more thoroughly.

Extra Spin

• Adds additional spin time to remove more water from loads.

Steam

• Press this button to use the Steam function. Steam is available with the NORMAL, HEAVY DUTY, BEDDING, WHITES,SANITIZE, DEEP STEAM and ALLERGEN. For heavily soiled, colorfast items, the Steam function improves stain treatment and uses less water. (only for WF45K6500A* model)

Sound

• When you activate Sound off function, the “ ” lamp illuminates.

My Cycle

• Create your own washing cycle with preferred settings and use the cycle with a single button push.

Delay End

• Set the washer to finish your wash automatically at a later time. Choose a delay of between 1 to 24 hours (in 1 hour increments).

Self Clean+

• Cleans the drum by removing dirt and bacteria from the drum.
• Perform once every 40 washes with no detergent or bleach added.
• Make sure the drum is empty.
• Do not add any drum cleaning agents.

Super Speed

• Press this button if you need to shorten the washing time, applicable for NORMAL, DEEP STEAM, HEAVY DUTY, BEDDING or ALLERGEN. The shortened time may differ depending on the selected cycle/load/options. (only for WF45K6500A* model)

Smart care

• This function enables you to check the status of the washing machine using a smartphone.

Smart Control

• After you have inserted the Smart Home Adapter and connected the washer to your home network using the Samsung Smart Home app, you can control the washer remotely. To begin, press and hold Smart Control for 3 seconds. The Smart Control indicator blinks and the door locks. The washer enters the waiting for remote commands mode For more information, visit the Samsung Smart Home website.

Samsung Smart Home (applicable models only)

Installation

Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung Smart Home”. Download and install the Samsung Smart Home app provided by Samsung Electronics to your smart device.

NOTE

• The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 7.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). On other smartphone models, some functions may operate differently.
• For improved performance, the Samsung Smart Home app is subject to change without notice.

Samsung account

You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account.

Getting started

1. Turn on your Washer.

2. Insert the SmartHome Adapter into the cSmart Home Adapter port of your washing machine.

3. Run the Samsung Smart Home app and log in with your Samsung account. iPhone users are required to provide the login information each time they access the app.

4. Access Device > the plus (+) icon, and then tap Washing Machine.

5. Follow the onscreen instructions to provide the necessary information about the router, and then tap Next.

6. Press and hold Smart Control on the washer for more than 5 seconds until the “AP” message appears on the display. Your washing machine will be registered with the app.

7. Once your Washer is registered properly, the App will show this message. "Congratulations! Your washer has been added to your Smart Home. Please complete the setup by restarting your washer. You may then remotely control your washer by turning on Smart Control.

The remote control function is only available with Washer.”

8. When the device registration is complete, the washing machine icon will appear in the Samsung Smart Home app.

9. When “oAP” message disappears on the display, restart your washing machine.

10. Press and hold Smart Control on the washer for more than 3 seconds, and then the Smart Control indicator Lights up on your washing machine.

NOTE

• Some options or settings of the washing machine may not be available for remote control.
• The App view may difference for each mobile device.
• If you operate the button in the Set view after connecting to Smart Home, It will disconnect from Smart Home.
• For safety reasons, Smart Control will be disabled if the Child Lock is activated. To use
• Smart Control, make sure you deactivate the Child Lock first.
• If you stop the operation of the washing machine through the Smart Home App, the door of the washing machine stays locked for safety reasons. To open the door, press Start/Pause on the control panel.

This product is a smart washing machine that supports the Samsung Smart Home service. For more information, visit www.samsung.com. The EZ setup(network setting) takes time depending on your network condition

Key features

You can register Samsung Smart Home appliances on the Samsung Smart Home server for remote access.

Menu overview

For improved performance, the content and design of the app is subject to change without notice.

01. Current cycle

Tap to select a desired cycle.

02. Start/Pause

With Smart Control enabled on the washing machine, you can start an operation or pause an operation remotely.

03. Options

You can set or adjust options remotely. Option default values and available setting values differ depending on the selected cycle.

04. Remaining Laundry (applicable models only)

If the washing machine has laundry remaining in the drum after a cycle has finished, this function can notify you that laundry remains in the drum. To use, tap the Remaining Laundry icon to turn the function on, and then specify a notification interval. The function stays active for up to 12 hours. If you open the washer door, the function is terminated and the machine turns off.

05. Settings The Settings menu differs by model and is not available for all models.

06. About Device

• Version: Displays the current version of the Washing Machine app.
• Self check (applicable models only): The washing machine runs a self-diagnosis and displays an information code if it finds an issue to check

07. Current Process The current process - Washing, Rinsing, etc. - is displayed.

08. Progress The progress of the selected cycle is displayed in 1% increments.

09. Remaining Time The time remaining for the selected cycle is displayed.

10. Estimated Finish

Time The estimated finish time is displayed

11. Cancel Tap to cancel the current cycle and return to the cycle selection screen.

When the cycle is complete:

01. Finished Cycle Displays the cycle that has completed.

02. Completion Message When the cycle is complete, the Washer app displays a completion message.

Add wash alarm function

If you have forgotten some clothes or you want to add special softener, the add wash alarm reminds you to add any laundry or softener after your wash has already started.

During the wash, the function sounds an alarm 3 times:

• 2 - 3 minutes before the first rinsin
• 2 - 4 minutes before the last rinsing
• 1 - 2 minutes before the spinning

Delay End

You can set the washer to finish your wash automatically at a later time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish.

Real-life case

You want to finish a two-hour cycle 3 hours from now. To do this, you add the Delay End option to the current cycle with a 3-hour setting, and then press Start/Pause at 2:00 p.m.

The washer starts operating at 3:00 p.m. and ends at 5:00 p.m. Provided below is the time line for this example.

Steam

With the Steam cycle, the washer senses the weight of the load and controls the steam effect according to the load size. This improves washing performance.Available Steam cycles are: NORMAL, HEAVY DUTY, BEDDING, WHITES, SANITIZE, ALLERGEN, and DEEP STEAM.

1. Turn the Cycle Selector to select a Steam cycle.
2. Press Steam.
3. Add detergent and fabric softener as instructed.
4. Press Start/Pause to start the cycle.

NOTE

• Steam may not be visible or present during the cycle. This is normal.
• Unlike other Steam cycles, you don’t need to press Steam for DEEP STEAM as the Steam function turns on automatically.

Special features

Add Wash

When the Add Wash indicator turns on, you can stop the washer and put additional laundry into the drum. The Add Door opens by more than 100° for easy access.

NOTE

• The water inside the drum does not leak if the Add Door is closed properly. Water drops may form around the window, but they do not leak from inside the drum.
• After washing is complete, open the Add Door and leave open for some time to dry the drum.

CAUTION

• Do not open the Add Door if suds have formed inside the drum.
• Do not open or touch the Add Door while the machine is operating. The Add Door may be opened unintentionally.
• Do not add an excessive amount of laundry through the Add Door. Performance may be degraded.
• Do not use the lower area of the Add Door as a handle. Your fingers may be caught.
• Make sure that no laundry is caught in the Add Door.
• Keep your pets out of the washer, especially the Add Door.
• Do not open the Add Door while the drying or Steam or Sanitize functions are running. Hot steam may leak out of the window.
• Do not press or push the Add Door when closing the washer door. The Add Door may open.

Child Lock

To prevent accidents by children or infants, Child Lock locks all buttons except for the Power button.

To activate the Child Lock

• Press and hold both Soil Level and Spin for 3 seconds. Then, press Start/Pause to activate. The door locks and the Child Lock indicator turns on.

To deactivate the Child Lock temporarily

• You can deactivate the Child Lock temporarily for 1 minute. To do this, Press and hold both Soil Level and Spin for 3 seconds. The door is unlocked for 1 minute and the Child Lock indicator blinks.

NOTE

• If you open the door 1 minute or more after deactivating Child Lock, an alarm sounds for up to 2 minutes.
• If you close the door within 2 minutes, door locks and Child Lock is reactivated. After 2 minutes, the door does not lock with no alarm sound.
• To add laundry after activating Child Lock, first deactivate Child Lock or restart the washer.

To cancel the Child Lock

• Press and hold both Soil Level and Spin for 6 seconds. The door unlocks and the Child Lock the Child Lock indicator turns off.

My Cycle

Create your own washing cycle with preferred settings and use the with the push of the push of a single button.

To create your own cycle

1. Turn the Cycle Selector to select a cycle.
2. Change the cycle settings (Temp., Spin, and Soil Level) as necessary.
3. To add an option, press the corresponding buttons.
4. Press and hold My Cycle for 3 seconds to save your settings. Applicable indicators blink for 3 seconds. Once you save the cycle, you can use it by pressing My Cycle.

NOTE

If you press My Cycle and then release it within 3 seconds, the previously saved cycle and options appear.

Sound (only for WF45K6500A* model)

Mute or unmute the sound (button beeps, indicator beeps and chimes, etc.)

• To mute or unmute the sound, press and hold the Temp. button for 3 seconds. When the sound is muted, the indicator turns on.

ATC (Auto Temperature Control)

ATC enables the washer to control water temperatures in each washing cycle using the washer’s internal thermistor. It is designed to maintain certain washing temperatures for best results.

NOTE

• If you select NORMAL or HEAVY DUTY, you may notice the washer supplying cold water. This is normal because the machine is designed to reduce power consumption.
• In these cycles, the Hot temperature is similar to bath-water temperatures, and the Warm temperature to comfortable swimming pool temperatures.
• To wash clothes at a specific temperature, you must choose a different cycle first.

Maintenance

Keep the washer clean to prevent its performance from deteriorating and to preserve its life cycle.

Self Clean+

Perform this cycle regularly to clean the drum and to remove bacteria from it.

1. Make sure the drum is empty.
2. Press Power to turn on the washer.
3. Press Self Clean+.
4. Press Start/Pause.

NOTE

• The water temperature for Self Clean+ is set to EXTRA HOT, which cannot be changed. (only for WF45K6500A* model)
• The water temperature for Self Clean+ is set to HOT, which cannot be changed. (only for WF45K6200A* model)

CAUTION: Do not use any cleaning agents. Do not add detergent or bleach. Chemical residue in the drum degrades the cleaning performance.

Self Clean+ reminder ()

• The Self Clean+ reminder appears on the main screen once every 40 washes. It is advisable to perform the Self Clean+ regularly.
• If you do not run the cycle within 1 hour when the Self Clean+ reminder appears, the reminder turns off automatically.
• When you first see this reminder, you can ignore the reminder for 6 consecutive washes. From the 7th wash, the reminder no longer appears. However, it appears again on the second 40th wash.

Smart Care

The Smart Care function helps you diagnose and troubleshoot your washer if it has a problem. To enable this function, you must first download the Samsung Smart Washer app from the Play Store or the Apple Store, and install it on a mobile device that has a camera.

The Smart Washer Smart Care function has been optimized for: Galaxy and iPhone series devices. (It is not supported by some models.)

As the washer operates, it runs it’s self-diagnosis function in the background. If it senses a problem, it displays an information code on the display which you can scan using the app’s Smart Care function. The Smart Care function will then display detailed information about the code.

NOTE

• The function name, Smart Care, may differ depending on your language.
• If the washer display is reflecting light, the app may fail to recognize the information code.
• If the app fails to recognize the information code code a number of times consecutively, enter the information code manually into the app screen.

Emergency drain

In case of a power failure, drain the water inside the drum before taking out the laundry.

3. Put an empty, spacious container around the cover, and stretch the emergency drain tube to the container while holding the tube cap (A).

NOTE: Use a spacious container because the water in the drum may be more than expected.

Cleaning

Surface of the washer

Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washer.

Mesh filter

Clean the mesh filter of the water hose once or twice a year.

NOTE: If the mesh filter is clogged, the “4C” information code appears on the the washer’s display screen.

Pump filter

It is advisable to clean the pump filter 5 or 6 times a year to prevent it from clogging. A clogged pump filter may reduce the bubble effect.

NOTE

• Some pump filters feature a safety knob that is designed to prevent accidents by children. To open the safety knob of the pump filter, push in and turn it counterclockwise. The spring mechanism of the safety knob helps open the filter.
• To close the safety knob of the pump filter, turn it clockwise. The spring makes a rattling sound, which is normal.

NOTE: If the pump filter is clogged, the “5C” information code appears on the washer’s display screen.

CAUTION

• Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak.
• Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational failure or a leak.

Detergent drawer

1. While holding down the release lever (A) inside the drawer, slide open the drawer, and then remove the drawer from the washer.

2. Remove the Liquid detergent container from the drawer.

3. Clean the drawer components in flowing water using a soft brush.

NOTE: Other parts of the drawer can also be removed. They can fall out if you hold the drawer upside down.

NOTE: To remove remaining detergent, perform a RINSE+SPIN cycle with the drum empty.

Add Door

1. Open the Add Door.

2. Use a wet cloth to clean the Add Door.

3. Wipe up, and then close the Add Door. The Add Door is closed when you hear a click.

CAUTION

• Do not apply excessive force to the Add Door. It may break.
• Do not leave the Add Door open while the machine is operating.
• Do not put heavy objects on the Add Door at any time.
• To prevent physical injury, do not touch the Add Door while the drum is rotating.
• Do not add laundry while the machine is in the drying process. The laundry may not dry well.
• Do not open the Add Door while the machine is operating. This may cause physical injury.
• Do not use the feature panel while the Add Door is open. This may cause physical injury or system failure.
• Insert only laundry through the Add Door.
• Do not insert bulky items into the drum through the Add Door.
• Do not pull out the rubber packing of the Add Door when cleaning. You can damage the Add Door.

Door diaphragm

1. Open the door and empty the drum.
2. Turn over the diaphragm (A).
3. Combine 3/4 cups of liquid chlorine bleach and 1 gallon of warm tap water.
4. Wearing rubber gloves, use a soft, clean cloth dipped in the water and chlorine solution to clean the diaphragm.
5. Let stand 5 minutes, and then wipe up and dry well.
6. Put the diaphragm back to position.

CAUTION: Use bleach carefully and be sure to follow the bleach manufacturer’s use and care instructions.

Recovery from freezing

The washer may freeze when the temperature in its location drops below 0 °C.

1. Turn off the washer, and then unplug the power cord.
2. Pour warm water over the faucet to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the faucet.

NOTE: If the washer still doesn’t operate normally, repeat the steps above until it operates normally.

Care against an extended time of disuse

Avoid leaving the washer unused for an extended time. If you intend to leave the washer unused for a long period of time, follow the directions below:

1. Press the Power button, and then turn the Cycle Selector to RINSE+SPIN.
2. Empty the drum, close the door, and then press Start/Pause.
3. When the cycle is complete, close the faucets and disconnect the water hoses.
4. Turn off the washer, and then unplug the power cord.
5. Open the door to let air circulate through the drum.

Cleaning the exterior

1. Turn off the water faucets after finishing the day’s washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the door open to allow the inside of your washer to dry out.
2. Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur. Clean the following as recommended below:

Cleaning the interior

Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes.

CAUTION: Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry.

NOTE: Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.

Troubleshooting

Checkpoints

If you encounter a problem with the washer, first check the table below and try the suggestions.

Does not start.

• Make sure the washer is plugged in.
• Make sure the door is properly closed.
• Make sure the faucets are open.
• Make sure to press or tap Start/Pause (Hold to Start) to start the washer.
• Make sure Child Lock is not activated.
• Before the washer starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.
• Check the fuse or reset the circuit breaker.

Water supply is insufficient, or no water is supplied.

• Fully open the faucet.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufficient water pressure.

After a cycle, detergent remains in the detergent drawer.

• Make sure the washer is running with sufficient water pressure.
• If you are using powdered detergent, do not use more than recommended.
• If you are using liquid detergent, do not over fill the liquid detergent compartment.
• Remove the liquid detergent and softener containers, and then clean the detergent drawer.

Excessive vibrations or makes noise.

• Make sure the washer is installed on a level, solid floor that is not slippery. If the floor is not level, use the leveling feet to adjust the height of the washer.
• Make sure the shipping bolts are removed.
• Make sure the washer is not contacting any other object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or metal-decorated clothes can cause noise while being washed. This is normal.
• Metal objects such as coins can cause noise. After washing, remove these objects from the drum or filter case.

Does not drain and/ or spin.

• Make sure the drain hose is neither kinked nor obstructed all the way to the drain system. If there is a drain restriction, call for service.
• Make sure the debris filter is not clogged.
• Close the door and press or tap Start/Pause (Hold to Start).
• For your safety, the washer will not tumble or spin unless the door is closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that is not clogged.
• If the washer is not supplied with sufficient power, the washer temporarily will not drain or spin. As soon as the washer regains sufficient power, it will operate normally.

The door does not open.

• Press or tap Start/Pause (Hold to Start) to stop the washer.
• It may take a few moments for the door lock mechanism to disengage.
• The door will not open until 3 minutes after the washer has stopped or the power turned off.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the drum and open the door manually.

• Make sure the door lock light is off. The door lock light turns off after the washer has drained.

Excessive suds.

• Make sure you use the recommended types and amounts of detergent.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or lightly soiled loads.
• Non - HE detergent is not recommened.

Cannot add additional detergent.

• Make sure the remaining amount of detergent and fabric softener is not over the limit.

The washer stops.

• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press Start/Pause (Hold to Start) to start the washer. For your safety, the washer will not tumble or spin unless the door is closed.
• Before the washer starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait briefly and the washer may start.
• Make sure the mesh filter of the water supply hose at the faucets is not clogged. Periodically clean the mesh filter.
• If the washer is not supplied with sufficient power, the washer temporarily will not drain or spin. As soon as the washer regains sufficient power, it will operate normally.

The washer fills with the wrong water temperature.

• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush the water lines.
• Make sure your water heater is set to supply hot water with a minimum temperature of 120 °F (49 °C) at the tap. Also, check the water heater capacity and recovery rate.
• Disconnect the hoses and clean the mesh filter. The mesh filter may be clogged.
• While the washer fills, the water temperature may change as the automatic temperature control feature checks the incoming water temperature. This is normal.
• While the washer fills, you may notice just hot and/or just cold water going through the dispenser when cold or warm temperatures are selected. This is a normal function of the automatic temperature control feature as the washer determines the water temperature.

The load is wet at the end of a cycle.

• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce oversudsing.
• The load is too small. Small loads (one or two items) may become unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.

Leaks water.

• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured to the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.

Has odors.

• Excessive suds collect in recesses and can cause foul odors.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washer interior after a cycle has finished.

No bubbles are seen (Bubbleshot models only).

• Overloading may screen bubbles.
• Severely contaminated laundry may not generate bubbles.

Can I open the Add Door at any time?

• The Add Door can be opened only when the indicator appears. Note that it does not open in the following cases:

If a problem persists, contact a local Samsung service center.

Samsung Smart Home

I could not find " Samsung Smart Home” in the app market.

• The Samsung Smart Home app is available for smartphones that run Android 4.0 (ICS) or higher, or iOS 7.0 or higher.

The Samsung Smart Home app fails to operate.

• The Samsung Smart Home app for available in applicable models only.
• The old Samsung Smart Washing machine app cannot connect with Samsung Smart Home models.

The Samsung Smart Home app is installed but is not connected to my washing machine.

• You must log into your Samsung account to use the app.
• Make sure that your router is operating normally.
• Make sure that the SmartHome Adapter is inserted properly.
• If the Wi-Fi Indicator() on the washing machine’s display is off, this indicates that no network connection has been established. Use the Samsung Smart Home app to connect and register the washing machine with your home network access point (AP).

Could not log into the app.

• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s onscreen instructions to create one.

An error message appears when I try to register my washing machine.

• The connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again.

The Samsung Smart Home app is successfully connected to my washing machine but does not run.

• Exit and restart the Samsung Smart Home app or unplug your router and then reconnect it.
• Remove the SmartHome Adapter, and reconnect it properly. Then, try again.

Information codes

If the washer fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

Code - 1C

Check the water level sensor.

• Power off and then power the washer on the after 2-3 minutes, and then try again.
• Depending on the model, the drain system may drain water automatically. The Power and Start/Pause (Hold to Start) buttons may be disabled during this process.

Code - DC

The door is open.

• Close the door and press Start/Pause to resume operation.

Code - DC1

Check the door switch.

• Power off and then power the washer on the after 2-3 minutes, and then try again.

Code - LC

Check for water leaks.

• Power the washer off, and then check the drain system for any leaks. Once the leak issue is resolved, power the washer on after 2-3 minutes.
• Depending on the model, the drain system may drain water automatically. The Power and Start/Pause (Hold to Start) buttons may be disabled during this process.

Code - 4C

Check the water supply line.

• Check the connection to the water lines (including water taps).
• Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.
• Depending on the model, the drain system may drain water automatically. The Power and Start/Pause (Hold to Start) buttons may be disabled during this process.

Code - 4C2

Laundry needs protection because the water being supplied is too hot.

• Make sure the cold and hot water taps are properly connected.
• Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.

Code - 5C

Check the drain system.

• Make sure the drain filter is not clogged.
• If the drain filter is clogged, clean the filter, and then restart the washer.

Code - HC

Check the washing heater.

• Power off the washer, and then contact a Samsung service center.

Code - UB

Check the spinning process.

• The load may not be balanced inside the drum. Check the drum and make sure the load is balanced.
• Press Start/Pause (Hold to Start) to resume operation or power the washer off, wait 2-3 minutes, power the washer on, and then try again.

Code - 8C, 8C1, 8C2

Check the MEMS sensor.

• Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.

OC

Water may overflow.

• Close the water valve and call for service.

Code - 3C

Check the motor.

• Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.

Code - AC6

Check the PBA communication status.

• Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.

Code - 9C1, 9C2

The electronic control needs to be checked.

• Check if power is supplied properly.
• If the information code remains, contact a Samsung service center.

Code - SF

System failed.

• Power off the washer, and then contact a Samsung service center.

If any information code keeps appearing on the screen, contact a local Samsung service center.

See other models: WW22N6850QX/A2 WW22K6800AW/A2 WF45M5500AZ/A5 WA45N3050AW/A4 WA50M7450AW/A4