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Avoid Service
Checklist
Before you call for service, review this list. It may save you time and expense. The list
includes common occurrences that are not the result of defective workmanship or
materials in this appliance.
OCCURRENCE
Range is not level.
This oven is equipped with a state of the art electronic oven controller. Among its many
features is a full time oven circuit diagnostics system. The controller constantly monitors
its internal circuitry as well as several crucial oven circuits to insure they are all operating
correctly. If at any time one of these systems fails, the controller will immediately stop
operation, beeping and flashing an error code of F1, F3 or F9* in the display window.
POSSIBLE CAUSE/SOLUTION
Poor installation. Place oven rack in center of oven. Place a level on the oven rack.
Adjust leveling legs at base of range until the rack is level When range is level,
cooktop may appear out of alignment if countertop is not level.
Weak, unstable floor. Be sure floor is level and can adequately support range.
Contact a carpenter to correct sagging or sloping floor.
Kitchen cabinet misalignment may make range appear to be unleveL Be sure
cabinets are square and have sufficient room for range clearance.
Cannot move appliance easily. Cabinets not square or are built in too tight. Contact a cabinet maker to correct the
Appliance must be accessible for service, problem.
Contact builder or installer to make appliance accessible.
Carpeting interferes with range. Provide sufficient space so range can be lifted over
carpet.
Gas line is hard-plumbed. Have a flexible A.G.A./C.G.A. approved metal appliance
connector installed.
*Oven control beeps and displays Ft, F3 Electronic control has detected a fault condition. Push CLEAR to clear the display
or F9. and stop beeping. Reprogram oven. If fault recurs, record fault number. Push
CLEAR and contact an authorized servicer.
Oven Control beeps when you try to The control will only except the minimum and maximum allowable entries. This is
enter times or temperatures, to prevent you from entering excessive temperatures or cooking times. Refer to the
chart on page 7 for minimum and maximum values.
Surface burners do not light. Surface Control knob has not been completely turned to LITE. Push in and turn the
Surface Control knob to LITE until burner ignites and then push in and turn control
knob to desired flame size.
Burner ports are clogged. Clean burners. See "To Clean the Contoured Well Areas,
Burner Cap Assembly, Trim Ring (some models), Burner Pan (some models) and
Burner Base" under General Cleaning. With the burner off, clean ports with a
small-gauge wire or needle.
Range power cord is disconnected from outlet (Electric Ignition Models only). Be
sure cord is securely plugged into the outlet.
Electrical power outage (electric ignition models only). Burners can be lit manually.
See Setting Surface Controls in this Owner's Guide.
Surface burner flame burns half way
around.
Burner ports are clogged. With the burner off, clean ports by using a small-gauge
wire or needle.
Moisture is present after cleaning. Lightly fan the flame and allow burner to
operate until flame is full. Dry the burners thoroughly following instructions in the
General Cleaning section.
Surface burner flame is orange.
Dust particles in main line. Allow the burner to operate a few minutes until flame
turns blue. In coastal areas, a slightly orange flame is unavoidable due to salt air.
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