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AUSTRALIAN CONSUMER LAW
The details of the Dyson guarantee are set out below. In addition to your rights
under the Dyson guarantee, we also provide the following statement as required
by the Australian Consumer Law: In Australia, your Dyson appliance comes with
statutory guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have your Dyson appliance repaired or replaced if it fails to be of
acceptable quality and the failure does not amount to a major failure.
DYSON 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF YOUR DYSON
2 YEAR GUARANTEE.
• The Dyson guarantee becomes effective from the date of purchase.
• All work will be carried out by Dyson Appliances (Aust) Pty Ltd., Avery Robinson
Ltd. (NZ) or their authorised agents.
• Any parts replaced by Dyson or its service agents will become the property of
Dyson Appliances (Aust) Pty Ltd. or Avery Robinson Ltd. (NZ).
• The repair or replacement of your Dyson appliance under the Dyson guarantee
will not extend the period of the Dyson guarantee.
• The Dyson guarantee provides benefits which are additional to and do not affect
your statutory rights as a consumer.
• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance.
Without this proof, any work carried out pursuant to the Dyson guarantee and
any associated delivery charges (both to and from us) will be at your cost,
subject to your statutory rights and remedies as a consumer. Please keep your
receipt or delivery note.
ABOUT YOUR PRIVACY
PRIVACY AND PERSONAL DATA PROTECTION
You will need to provide us with basic contact information when you register
your Dyson Product or the Dyson Link App;
WHEN REGISTERING YOUR DYSON PRODUCT
• You will need to provide us with basic contact information to register your
product and enable us to support your guarantee.
WHEN REGISTERING VIA THE DYSON LINK APP
You will need to provide us with basic contact information to register the Dyson
Link App; this enables us to securely link your product to your instance of
the App.
• When you register, you will have the opportunity to choose whether you would
like to receive communications from us. If you opt-in to communications
from Dyson, we will send you details of special offers and news of our latest
innovations. We never sell your information to third parties and only use
information that you share with us as defined by our privacy policies which are
available on our website. www.dyson.com.au/support/privacypolicy
JN.74152 PN.307417-07- 02 01.06.16 www.dyson.com
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