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12
13
10-20 secs
21 secs
If you see a solid ‘E’ when trying to use
the appliance, it shows the appliance
has stopped functioning correctly.
Make sure you have checked the following:
The room temperature is above 5°C.
There are no blockages in the inlet grille or loop amplifier outlet.
The filter has been correctly assembled and doesn’t need to be replaced.
The appliance is correctly plugged in directly to the wall outlet.
If the message still displays, unplug and leave for 10 seconds before turning
on again. If the problem persists, please call the Dyson Helpline.
If you see a flashing ‘E’ when trying
to use the appliance, it is unable to
do what has been requested.
Press and hold the ON/ OFF button
on the appliance for longer than 20
seconds.
It is possible to remove your network details from the appliance.
The Wi-Fi symbol will flash alternately between
white and green to indicate that your network
details have been removed.
Wi-Fi can be enabled or disabled by pressing and holding the ON/ OFF button on the appliance for between
10 and 20 seconds.
Wi-Fi disabled Wi-Fi enabled
If Wi-Fi is disabled, the appliance will not connect to the Dyson Link app.
If you clear your network settings the appliance will not connect to the Dyson Link app.
Flashing green =
Off =
Flashing white =
Solid white =
Enabling or Disabling Wi-Fi
Clearing your Wi-Fi settings
Troubleshooting
Wi-Fi connected
Wi-Fi connecting
Wi-Fi is ready to
connect to your
Dyson Link app
Wi-Fi disabled
USING YOUR DYSON APPLIANCE
PLEASE READ THE 'IMPORTANT SAFETY INSTRUCTIONS' IN THIS
DYSON OPERATING MANUAL BEFORE PROCEEDING.
LOOKING AFTER YOUR DYSON APPLIANCE
• Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Customer Care Helpline.
• Always disconnect the plug from the mains before inspecting for problems. If the
appliance will not operate, first check the mains socket has electricity supply and
that the plug is properly inserted into the socket.
OPERATION
• Ensure appliance is fully assembled in line with the instructions before use.
Do not dismantle the appliance or use without the loop amplifier fitted.
• The appliance will not operate in heating mode unless the target temperature is
above the room temperature.
• Each time the heating mode is selected, it conducts a short calibration cycle.
Airflow will be automatically controlled during this cycle. Once the calibration
cycle is complete, it will revert to the selected airflow speed.
• The appliance will not oscillate when the control buttons are pressed.
• Do not lubricate any part of this appliance.
AUTO MODE
• A period of 6 days is required after the machine is first used for the sensor to
calibrate. During this period the machine may be more sensitive to VOCs
(such as odours) than normal.
CONTROL WITHOUT THE REMOTE
• The appliance can be controlled through your Dyson Link app.
DYSON LINK APP CONNECTIVITY
• You must have a live Internet connection in order for the Dyson Link app
to work.
• The appliance only connects to 2.4GHz networks, which includes mostmodern
routers. Check your router documentation for compatibility.
Supported Wi-Fi protocols:
– IEEE802.11b (Not recommended)
– IEEE802.11g
– EEE802.11n (Support only for 2.4GHz)
TILT FUNCTION
• Carefully hold the base and the main body. Tilt the amplifier forward or
backward for the required airflow angle.
AUTOMATIC CUT-OUT
• For your safety this appliance is fitted with automatic cut-out switches that
operate if the appliance tips over or overheats. If the switches operate, unplug
the appliance and allow it to cool. Before restarting the appliance check and
clear any blockages and ensure the appliance is on a solid level surface.
• In heating mode the appliance will automatically switch ‘OFF’ after 9 hours of
continuous use and will return to standby mode. To restart the machine, press
the power button on either the remote control or the base, or restart via the
Dyson Link app.
REPLACEABLE PARTS
BATTERY REPLACEMENT
CAUTION
• Unscrew the battery compartment on the remote control. Loosen the base and
pull to remove the battery.
• Do not install backwards or short circuit the batteries.
• Do not attempt to dismantle or charge the batteries. Keep away from fire.
• Always replace the screw in the remote control.
• Follow battery manufacturers' instructions when installing new batteries
(battery type CR 2032).
NON-WASHABLE FILTER UNIT
• Your filter unit is non-washable and non-recyclable.
• To replace your filter unit follow the steps as shown.
• To dispose of your old filter unit: remove it from the appliance and place it in
your household waste bin.
• A new filter unit can be purchased at www.dyson.com/filter.
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
When your Dyson appliance reaches the end of its life, we are responsible for
its safe disposal. You can send your old Dyson appliance back to us (at our cost)
and we will organise for it to be recycled.*
*Please note that not all parts are recyclable. Recycling of parts is subject to the
capabilities of 3rd party suppliers. Available in Australia only.
Simply:
1. Box up your old Dyson appliance.
2. Take the package to your local post office and send to the address below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
8–10 Mangrove Lane
Taren Point, NSW 2229
• Keep the used batteries away from children as these can still harm children
if swallowed.
• Your filter unit is non-washable and non-recyclable.
• The battery should be removed from the product before disposal.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your 2 year Dyson guarantee, your Dyson appliance will be
covered for parts and labour (excluding filters) for 2 years from the date of
purchase, subject to the terms of the guarantee. If you have any questions about
your Dyson appliance, call the Dyson Helpline with your serial number and
details of where/when you bought the appliance. Most questions can be solved
over the phone by one of our trained Dyson Helpline staff.
Your serial number can be found on your rating plate which is on the base of
the appliance.
• If your Dyson appliance needs a service, call the Dyson Customer Care Helpline
so we can discuss the available options.
REGISTERING YOUR DYSON GUARANTEE
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are four ways to do this:
• Online:
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
• By calling the Dyson Customer Care Helpline.
AU 1800 239 766
NZ 0800 397 667
• By completing and returning the enclosed form to us by mail.
• SMARTPHONE. Download the Dyson Link app and you will be taken through
registration as part of the set up.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
2 YEAR DYSON GUARANTEE
TERMS AND CONDITIONS OF THE DYSON
2 YEAR GUARANTEE
WHAT IS COVERED
• The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it
is found to be defective due to faulty materials, workmanship or function within
2 years of purchase or delivery (if any part is no longer available or out of
manufacture Dyson will replace it with a functional replacement part).
• This Dyson guarantee will only be valid if the appliance is used in the country in
which it was sold.
WHAT IS NOT COVERED
• Replacement filters. The machine’s filter is not covered by the guarantee.
Under your Dyson guarantee, Dyson shall not be liable for costs of repair or
replacement of a product incurred as a result of:
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the Dyson appliance which is not in
accordance with this Dyson Operating Manual.
• Use of the Dyson appliance for anything other than normal domestic purposes
in the country of purchase.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories other than those produced or recommended
by Dyson.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• Blockages – please refer to the illustrations and the section ’Clearing
blockages‘ in this Dyson Operating Manual for details of how to look for and
clear blockages.
• Normal wear and tear (e.g. fuse etc.).
• If your Dyson guarantee does not apply, you may have statutory rights
and remedies available to you as a consumer. If you are in any doubt as to
what is covered by your Dyson guarantee, please call the Dyson Customer
Care Helpline.
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