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en Trouble shooting
38
3Trouble shooting
Tr oubl e s hoot i ng
If a fault occurs, there is often a simple explanation.
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Rectifying faults yourself
You can often easily rectify technical faults on the
appliance yourself.
If a dish does not turn out exactly as you wanted, you
can find many tips and instructions for preparation at
the end of the operating manual. ~ "Tested for you in
our cooking studio" on page 42
Fault Possible cause Notes/remedy
The appliance does not work. Faulty fuse. Check the circuit breaker in the fuse box.
Power cut Check whether the kitchen light or other kitchen appliances are working.
"Sprache Deutsch" appears on the
display.
Power cut Reset the language and the time.
The time does not appear when the
appliance is switched off.
Basic setting is changed. Change the basic setting for the clock display.
The appliance door cannot be
opened.
The appliance door is locked
with the childproof lock.
Deactivate the childproof lock by pressing the D field for approx. 4 seconds.
The lock can be switched off in the basic settings.
The appliance door cannot be
opened; the n symbol lights up on
the display.
The appliance door is locked
due to the cleaning function.
Wait until the cooking compartment has cooled and the n symbol goes out.
The appliance does not heat up; the
m symbol lights up on the display.
Demo mode is activated in the
basic settings.
Briefly disconnect the appliance from the mains (switch off the circuit breaker
in the fuse box) and then deactivate demo mode in the basic settings within 3
minutes.
The rotary selector has fallen out of
the support in the control panel.
The rotary selector has been
accidentally disengaged.
The rotary selector can be removed. Simply place the rotary selector back in
its support in the control panel and push it in so that it engages and can be
turned as usual.
The rotary selector can no longer be
turned easily.
There is dirt under the rotary
selector.
The rotary selector can be removed. To disengage the rotary selector, simply
remove it from the support. Alternatively, press on the outer edge of the rotary
selector so that it tips and can be picked up easily.
Carefully clean the rotary selector and its support on the appliance using a
cloth and soapy water. Dry with a soft cloth. Do not use any sharp or abrasive
materials. Do not soak or clean in the dishwasher.
Do not remove the rotary selector too often so that the support remains sta-
ble.
Home Connect does not work cor-
rectly.
Go to www.home-connect.com
Operations with steam or descaling
do not start or do not continue
Water tank empty Refill water tank
The panel is open Close the panel
Descaling locks operations
with steam
Carry out descaling
Faulty sensor Call the after-sales service
The appliance prompts you to rinse The power supply was inter-
rupted or the appliance was
switched off during the desca-
ling process
Once the appliance is switched on again, rinse it twice
The appliance prompts you to descale
without the counter appearing before-
hand
The set water hardness range
is too low
Carry out descaling
Check the set water hardness range and adjust it, if necessary
Buttons flash Normal occurrence caused by
condensation behind the con-
trol panel
As soon as the condensation has evaporated, the buttons no longer flash
Cooked dishes turn out too moist or
too dry when cooking with steam-
assisted applications
The wrong steam intensity
was selected
Select a higher or lower steam intensity
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