Fitbit Versa 2 Fitness and Health Smartwatch - Use Manual - Use Guide PDF.
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User Manual

• User Manual - (English)

Specification

• Spec Sheet (web) - (English)

Table of contents

• Set up Versa 2
• Unlock Fitbit Premium
• Wear Versa 2
• Change the wristband
• Basics
• Adjust settings
• Apps and Clock Faces
• Voice Controls
• Notifications
• Timekeeping
• Activity and Sleep
• Update, Restart, and Erase
• Troubleshooting

User Manual Smartwatch

Set up Versa 2

• For the best experience, use the Fitbit app for iPhones and iPads or Android phones.
• To create a Fitbit account, you're prompted to enter your birthdate, height, weight, and sex to calculate your stride length and to estimate distance, basal metabolic rate, and calorie burn. After you set up your account, your first name, last initial, and profile picture are visible to all other Fitbit users. You have the option to share other information, but most of the information you provide to create an account is private by default.

Charge your watch

A fully-charged Versa 2 has a battery life of 6+ days. Battery life and charge cycles vary with use and other factors; actual results will vary.

To charge Versa 2:

1. Plug the charging cable into the USB port on your computer, or a UL-certified USB wall charger, or another low-energy charging device.
2. Pinch the clip and place Versa 2 in the charging cradle. The pins on the charging cradle must align with the gold contacts on the back of the watch. The percent charged appears on screen.

While the watch charges, tap the screen twice to turn the screen on and check the battery level. Tap again to use Versa 2.

Set up with your phone or tablet

Set up Versa 2 with the Fitbit app for iPhones and iPads or Android phones. The Fitbit app is compatible with most popular phones and tablets.

To get started:

1. Download the Fitbit app: l Apple App Store for iPhones and iPads l Google Play Store for Android phones
2. Install the app, and open it.
   • If you already have a Fitbit account, log in to your account > tap the Today tab > your profile picture > Set Up a Device.
   • If you don't have a Fitbit account, tap Join Fitbit to be guided through a series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Versa 2 to your account. When you're done with setup, read through the guide to learn more about your new watch and then explore the Fitbit app.

Connect to Wi-Fi

• During setup, you're prompted to connect Versa 2 to your Wi-Fi network. Versa 2 uses Wi-Fi to more quickly download playlists and apps from the Fitbit App Gallery, and for faster, more reliable OS updates.
• Versa 2 can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. Your watch won't connect to 5GHz, WPA enterprise, or public Wi-Fi networks that require more than a password to connect—for example, logins, subscriptions, or profiles. If you see fields for a username or domain when connecting to the Wi-Fi network on a computer, the network isn't supported.
• For best results, connect Versa 2 to your home Wi-Fi network. Make sure you know the network password before connecting

See your data in the Fitbit app

• Sync Versa 2 to transfer your data to the Fitbit app, where you can view your activity and sleep data, log food and water, participate in challenges, and more. For best results, keep all-day sync turned on, so that Versa 2 syncs periodically with the app. All-day sync is required for certain features on Versa 2, such as Amazon Alexa.

Unlock Fitbit Premium

• Fitbit Premium helps you build healthy habits by offering tailored workouts, insights into how your behavior impacts your health, and personalized plans to help you reach your goals. The special edition of Versa 2 comes with a 3-month free trial of Fitbit Premium in certain countries.
• Fitbit Premium includes:
  • Detailed programs tailored to your health and fitness goals
  • Insights on your activity and progress throughout programs
  • Step-by-step workouts with Fitbit Coach

Wear Versa 2

Place Versa 2 around your wrist. If you need to attach a different size wristband, or if you purchased another wristband, see the instructions in "Change the wristband"

• Placement for all-day wear vs. exerciseWhen you're not exercising, wear Versa 2 a finger's width above your wristbone.

For optimized heart-rate tracking while exercising:

• During a workout, experiment with wearing the device higher on your wrist (2 finger widths) for an improved fit. Many exercises such as bike riding or weight lifting cause you to bend your wrist frequently, which could interfere with the heart-rate signal if the watch is lower on your wrist.

• Wear your Fitbit device on top of your wrist, and make sure the back of the device is in contact with your skin.
• Consider tightening your wristband before a workout and loosening it when you’re done. The wristband should be snug but not constricting (a tight wristband restricts blood flow, potentially affecting the heart-rate signal).

Handedness

• For greater accuracy, you must specify whether you wear Versa 2 on your dominant or non-dominant hand. Your dominant hand is the one you use for writing and eating. To start, the Wrist setting is set to non-dominant. If you wear Versa 2 on your dominant hand, change the Wrist setting in the Fitbit app:
  • From the Today tab  in the Fitbit app, tap your profile picture > Versa 2 tile > Wrist > Dominant.

Change the wristband

Versa 2 comes with a small wristband attached and an additional large, bottom wristband in the box. Both the top and bottom wristbands can be swapped with accessory wristbands, sold separately on fitbit.com. For wristband measurements, see "Wristband size". All Versa series wristbands are compatible with all devices in the Fitbit Versa series.

Remove a wristband

1. Turn over Versa 2 and find the quick-release lever.

2. While pressing the quick-release lever inward, gently pull the wristband away from the watch to release it.

3. Repeat on the other side.

Attach a wristband

1. To attach a wristband, hold the band at a 45° angle and slide the pin (the side opposite the quick-release lever) into the notch on the watch.

2. While pressing the quick-release lever inward, slide the other end of the wristband into place.

3. When both ends of the pin are inserted, release the quick-release lever.

Basics

Learn how to manage Versa 2's settings, set a personal PIN code, navigate the screen, and more.

Navigate Versa 2

• Versa 2 has a color AMOLED touchscreen display and 1 button.
• Navigate Versa 2 by tapping the screen, swiping side to side and up and down, or pressing the button. To preserve battery, the watch’s screen turns off when not in use, unless you turn on the always-on display setting. For more information, see "Adjust Always-On Display"

Basic navigation - The home screen is the clock.

• Swipe down from the top of the screen to see notifications and access the shortcuts to music controls, Fitbit Pay, and quick settings. The shortcuts disappear after 2 seconds. Swipe down to see them again.
• Swipe up to see your daily stats.
• Swipe left to see the apps on your watch.  
• Press the button to go back to a previous screen or return to the clock face.

Button shortcuts

Press and hold the button on Versa 2 for a faster way to access certain features.

Choose a shortcut:

• Hold the button for 2 seconds to activate Fitbit Pay, Alexa, music controls, notifications, or certain apps.

• The first time you use the button shortcut, you select which feature it activates. To later change which feature activates when you hold the button, open the Settings app on your watch and tap the Left Button option.

Quick settings

• Swipe down from the top of your watch screen, and tap the quick settings icon to access certain settings.

1. Do Not Disturb  

• When the Do Not Disturb setting is on:
  • Notifications, goal celebrations, and reminders to move don't cause the watch to vibrate or the screen to turn on.
  • You see a Do Not Disturb icon  at the top of the screen when you swipe up to see your stats.
• You can't turn on Do Not Disturb and Sleep Mode at the same time.

2. Sleep Mode

• When the Sleep Mode setting is on:
  • Notifications don't cause the watch to vibrate or the screen to turn on.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • Turning your wrist won't cause the watch's screen to turn on.
  • You see a Sleep Mode icon  at the top of the screen when you swipe up to see your stats.
• Sleep Mode doesn't automatically turn off unless you set a Sleep Mode schedule. To schedule Sleep Mode to automatically turn on during certain hours, open the Settings app  and tap Sleep Mode > Schedule. Sleep Mode automatically turns off at the time you schedule, even if you manually turned it on.
• You can't turn on Do Not Disturb and Sleep Mode at the same time.

3. Screen Wake

• When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist.
• When you set Screen Wake Manual (Button), press the button to turn on the screen.

4. Brightness icon

• Adjust the screen brightness.

5. Always-On Display

• For more information, see "Adjust Always-On Display"

Adjust settings

Manage basic settings in the Settings app 

• Brightness: Change the screen's brightness.
• Screen Timeout: Choose how long the screen stays on after you stop interacting with your watch.
• Always-On Display: Adjust Always-On Display settings, including the information you see on the clock face.
• Sleep Mode: Adjust Sleep Mode settings, including setting a schedule for the mode to automatically turn on and off.
• Do Not Disturb: Adjust Do Not Disturb settings, including whether the mode should turn on automatically when you use the Exercise app.
• Screen Wake: Change whether the screen turns on when you turn your wrist.
• Vibrations: Adjust your watch's vibration strength.
• Microphone: Choose whether your watch can access the microphone.
• Left Button: Choose the feature the button activates.
• Alexa: Turn Alexa notifications on or off.
• Bluetooth: Manage connected Bluetooth devices.
• Heart Rate: Turn heart rate tracking on or off.

Tap a setting to adjust it. Swipe up to see the full list of settings.

Check battery level

• Swipe down from the top of the screen. Wait 2 seconds for the control center to disappear. The battery level icon is in the top left. If your watch's battery is low (less than 24 hours remaining), a red battery indicator appears on the clock face.
• If your watch's battery is critically low (less than 4 hours remaining), the battery indicator flashes.

• Wi-Fi won't work on Versa 2 when the battery is 25% or less, and you'll be unable to update your device.

Set up device lock

• To help keep your watch secure, turn on device lock in the Fitbit app, which prompts you to enter a personal 4-digit PIN code to unlock your watch. If you set up Fitbit Pay to make contactless payments from your watch, device lock is turned on automatically and you're required to set a code. If you don't use Fitbit Pay, device lock is optional.
• Turn on device lock or reset your PIN code in the Fitbit app:
  • From the Today tab  in the Fitbit app, tap your profile picture > Versa 2 tile > Device Lock.

Adjust Always-On Display

• Turn on Always-On Display to show the time on your watch, even when you're not interacting with the screen. Many clock faces have their own Always-On Display mode. If a clock face doesn’t have this feature, you see the default Always-On Display clock face. On the default Always-On Display clock face, choose between an analog or digital clock face, whether to show the watch's battery level, and your progress toward 2 of your core stats.

• To turn Always-On Display on or off, swipe down from the top of your watch and tap the quick settings icon  > Always-On Display icon , or find Always-On Display in the Settings app .

• Note that turning on this feature impacts your watch's battery life. When AlwaysOn Display is turned on, Versa 2 has a battery life of up to 3 days.
• To adjust what’s shown on the screen when using the default Always-On Display clock face, or to set off-hours when Always-On Display automatically turns off, open the Settings app  > Always-On Display > Customize.
  • Clock Style: Choose between a digital or analog clock face when using the default AlwaysOn Display clock face.
  • Status bar: Turn on a remaining battery indicator when using the default Always-On Display clock face.
  • Core Stats: Show your progress toward 2 core stats of your choice when using the default Always-On Display clock face.
  • Offhours: Set the display to automatically turn off during certain hours.

Always-On Display automatically turns off when your watch's battery is critically low.

Turn off the screen

• To turn off Versa 2's screen when not in use, briefly cover the watch face with your opposite hand, press the button, or turn your wrist away from your body.

Note that if you turn on the always-on display setting, the screen won't turn off.

Care for Versa 2

• It's important to clean and dry Versa 2 regularly.

Apps and Clock Faces

• The Fitbit App Gallery and Clock Gallery offer apps and clock faces to personalize your watch and meet a variety of health, fitness, timekeeping, and everyday needs.

Change the clock face

1. From the Today tab in the Fitbit app, tap your profile picture > Versa 2 tile.
2. Tap Clock Faces > All Clocks.
3. Browse the available clock faces. Tap a clock face to see a detailed view.
4. Tap Select to add the clock face to Versa 2.

Save up to 5 clock faces to switch between them:

• When you select a new clock face, it’s automatically saved unless you already have 5 saved clock faces.
• To see your saved clock faces from your watch, open the Clocks app and swipe to find the clock face you want to use. Tap to select it.
• To see your saved clock faces in the Fitbit app, tap the Today tab  > your profile picture > your device image > Clock Faces. You see your saved clock faces in My Clock Faces.
  • To remove a clock face, tap the clock face > Remove Clock Face.
  • To switch to a saved clock face, tap the clock face > Select.

Open apps

• From the clock face, swipe left to see the apps installed on your watch. To open an app, tap it.

Organize apps

• To change the placement of an app on Versa 2, press and hold an app until it's selected, and drag it to a new location. The app is selected when its icon increases slightly in size and the watch vibrates.

Download additional apps

Add new apps to Versa 2 from the Fitbit App Gallery:

1. From the Today tab in the Fitbit app, tap your profile picture > Versa 2 tile.
2. Tap Apps > All Apps.
3. Browse the available apps. When you find one you want to install, tap it.
4. Tap Install to add the app to Versa 2

Remove apps

You can remove most apps installed on Versa 2:

1. From the Today tab in the Fitbit app, tap your profile picture > Versa 2 tile.
2. Tap Apps.
3. In the My Apps tab, find the app you want to remove. You may have to swipe up to find it.
4. Tap the app > Remove.

Update apps

• Apps update over Wi-Fi as needed. Versa 2 searches for updates when plugged into the charger and in range of your Wi-Fi network.

Voice Controls

Check the weather, set timers and alarms, control your smart home devices, and more by speaking to your watch.

Set up Alexa

1. From the Today tab in the Fitbit app, tap your profile picture > Versa 2 tile.
2. Tap Amazon Alexa > Login with Amazon.
3. Tap Get Started.
4. Log in to your Amazon account or create one if necessary.
5. Read about what Alexa can do, and tap Close to return to your device settings in the Fitbit app.

To change the language Alexa recognizes or disconnect your Amazon account, tap the Amazon Alexa tile in the device settings page, and adjust your settings.

Interact with Alexa

1. Open the Alexa app  on your watch. Note that the Fitbit app must be running in the background on your phone.
2. Say your request.

You don't need to say "Alexa" before speaking your request. For example:

• Set a timer for 10 minutes.
• Set an alarm for 8:00 a.m.
• What's the temperature outside?
• Remind me to make dinner at 6:00 p.m.
• How much protein is in an egg? l Ask Fitbit to start a run.*
• Start a bike ride with Fitbit.*

*To ask Alexa to open the Exercise app on your watch, you must first set up the Fitbit skill for Alexa. For more information, see help.fitbit.com. These commands are currently available in English and German.

Note that saying “Alexa” doesn’t activate Alexa on your watch—you must open Alexa using the button shortcut or Alexa app before the microphone in your watch turns on. The microphone turns off when you close Alexa, or when your watch’s screen turns off.

For added functionality, install the Amazon Alexa app on your phone. With the app, your watch can access additional Alexa skills. Note that not all skills work with Versa 2, as they must be able to display feedback as text on the watch’s screen. Versa 2 doesn’t have a speaker, so you won’t hear Alexa respond.

Check your Alexa alarms, reminders, and timers

1. Open the Alexa app  on your watch.
2. Tap the alerts icon  and swipe left or right to navigate between alarms, reminders, and timers.
3. Tap an alarm to turn it on or off. To adjust or cancel a reminder or timer, tap the Alexa icon  and say your request.

Note that Alexa's alarms and timers are separate from those you set in the Alarms app   or Timer app 

Notifications

Versa 2 can show call, text, calendar, and app notifications from your phone to keep you informed. Keep your watch within 30 feet of your phone to receive notifications.

Set up notifications

Check that Bluetooth on your phone is on and that your phone can receive notifications (often under Settings > Notifications). Then set up notifications:

1. From the Today tab  in the Fitbit app, tap your profile picture > Versa 2 tile.
2. Tap Notifications.
3. Follow the on-screen instructions to pair your watch if you haven't already. Call, text, and calendar notifications are turned on automatically.
4. To turn on notifications from apps installed on your phone, including Fitbit and WhatsApp, tap App Notifications and turn on the notifications you want to see.

Note that if you have an iPhone or iPad, Versa 2 shows notifications from all calendars synced to the Calendar app. If you have an Android phone, Versa 2 shows calendar notifications from the calendar app you choose during setup. 

See incoming notifications

• A notification causes your watch to vibrate. If you don't read the notification when it arrives, you can check it later by swiping down from the top of the screen.

• If your watch's battery level is critically low, notifications won't cause Versa 2 to vibrate or the screen to turn on.

Manage notifications

• Versa 2 stores up to 30 notifications, after which the oldest are replaced as you receive new ones.
• To manage notifications:
  • Swipe down from the top of the screen to see your notifications and tap any notification to expand it.
  • To delete a notification, tap to expand it, then swipe to the bottom and tap Clear.
  • To delete all notifications at once, swipe to the top of your notifications and tap Clear All.

Turn off notifications

• Turn off certain notifications in the Fitbit app, or turn off all notifications in the quick settings on Versa 2. When all notifications are turned off, your watch won't vibrate and the screen won't turn on when your phone receives a notification.
• To turn off certain notifications:
  1. From the Today tab  in the Fitbit app on your phone, tap your profile picture > Versa 2 tile > Notifications.
  2. Turn off the notifications you no longer want to receive on your watch.
  3. Sync your watch to save your changes.
• To turn off all notifications:
  1. Swipe down from the top of the screen and tap the quick settings icon  .  
  2. Tap the Do Not Disturb icon   . All notifications, including goal celebrations and reminders to move, are turned off.

Note that if you use the Do Not Disturb setting on your phone, you don't receive notifications on your watch until you turn off this setting.

Answer or reject phone calls

• If paired to an iPhone or Android (8.0+) phone, Versa 2 lets you accept or reject incoming phone calls. If your phone is running an older version of the Android OS, you can reject, but not accept, calls on your watch.
• To accept a call, tap the green phone icon on your watch's screen. Note that you can't speak into the watch—accepting a phone call answers the call on your nearby phone.
• The caller's name appears if that person is in your contacts list; otherwise you see a phone number.

Timekeeping

Alarms vibrate to wake or alert you at a time you set. Set up to 8 alarms to occur once or on multiple days of the week. You can also time events with the stopwatch or set a countdown timer.

Use the Alarms app

• Set one-time or recurring alarms with the Alarms app . When an alarm goes off, your watch vibrates.
• When setting an alarm, turn on Smart Wake to allow your watch to find the best time to wake you starting 30 minutes before the alarm time you set. It avoids waking you during deep sleep so you're more likely to wake up feeling refreshed. If Smart Wake can’t find the best time to wake you, your alarm alerts you at the set time. 

Dismiss or snooze an alarm

• To dismiss the alarm, tap the check mark. To snooze the alarm for 9 minutes, tap the ZZZ icon.
• Snooze the alarm as many times as you want. Versa 2 automatically goes into snooze mode if you ignore the alarm for more than 1 minute.

Use the Timer app

• Time events with the stopwatch or set a countdown timer with the Timer app . You can run the stopwatch and countdown timer at the same time.
• If Always-On Display is on, the screen continues to display the stopwatch or countdown timer until it ends or you exit the app.
• Note that alarms and timers you set with Alexa are separate from the ones you set in the Alarms app and Timer apps. For more information, see "Voice Controls"

Activity and Sleep

Versa 2 continuously tracks a variety of stats whenever you wear it, including hourly activity, heart rate, and sleep. Data automatically syncs when in range of the Fitbit app throughout the day.

See your stats

Swipe up from the clock face on your watch to access Fitbit Today, which shows up to 7 of these stats:

• Core stats: Steps taken today, distance covered, floors climbed, calories burned, active minutes, and goal history over the past 7 days
• Hourly steps: Steps taken this hour, and the number of hours you met your hourly activity goal
• Heart rate: Current heart rate and either your heart-rate zone or resting heart rate (if not in a zone), time spent in each heart-rate zone, and your cardio fitness score
• Exercise: Number of days you met your exercise goal this week and up to 5 of your most recently tracked exercises
• Cycle track: Information on the current stage of your menstrual cycle, if applicable
• Sleep: Duration and quality of your sleep, and your sleep history over the past 7 days
• Water: Water intake logged today and history over the past 7 days
• Food: Calories eaten, calories remaining, and your macronutrient breakdown by percentage
• Weight: Remaining weight left to lose or gain to reach your goal, your current weight, and your progress since you last set your goal
• Badges: The next daily and lifetime badges you’ll unlock

Swipe left or right on each tile to view the complete set of stats. Tap the + icon on the water tile or weight tile to log an entry.

To reorder the tiles, press and hold a row, then drag it up or down to change its position. Tap Settings at the bottom of the screen to choose which stats you see.

Find your complete history and other information detected by your watch in the Fitbit app.

Track a daily activity goal

Versa 2 tracks your progress toward a daily activity goal of your choice. When you reach your goal, your watch vibrates and shows a celebration.

Choose a goal

• Set a goal to help you get started on your health and fitness journey. To begin, your goal is 10,000 steps per day. Choose to increase or decrease the number of steps, or to change your goal to active minutes, distance traveled, or calories burned. 
• Track progress toward your goal on Versa 2. For more information, see "See your stats" 

Track your hourly activity

• Versa 2 helps you stay active throughout the day by keeping track of when you're stationary and reminding you to move.
• Reminders nudge you to walk at least 250 steps each hour. You feel a vibration and see a reminder on your screen at 10 minutes before the hour if you haven't walked 250 steps. When you meet the 250-step goal after receiving the reminder, you feel a second vibration and see a congratulatory message.

Update, Restart, and Erase

Some troubleshooting steps may require you to restart your watch, while erasing it is useful if you want to give Versa 2 to another person. Update your watch to receive new Fitbit OS updates.

Update Versa 2

• Update your watch to get the latest feature enhancements and product updates.
• When an update is ready to install, a notification appears in the Fitbit app. After you start the update, a progress bar appears on Versa 2 and in the Fitbit app as the update downloads, and then installs. Keep your watch and phone close to each other during the update.
• Note: Updating Versa 2 may be demanding on the battery. We recommend plugging your watch into the charger before starting an update. 

Restart Versa 2

• To restart your watch, press and hold the button for 10 seconds until you see the Fitbit logo on the screen.
• Restarting your watch reboots the device but doesn't delete any data.
• Versa 2 has small holes on the device for the altimeter and microphone. Don’t attempt to restart your device by inserting any items, such as paper clips, into these holes as you can damage Versa 2.

Shutdown Versa 2

• To turn off your watch, open the Settings app  > About > Shutdown. To turn on your watch, press the button. For information about how to store Versa 2 long term, see help.fitbit.com.

Erase Versa 2

• If you want to give Versa 2 to another person or wish to return it, first clear your personal data: On Versa 2, open the Settings app  > About > Factory Reset.

Troubleshooting

Heart-rate signal missing

• Versa 2 continuously tracks your heart rate while you're exercising and throughout the day. If the heart-rate sensor on your watch has difficulty detecting a signal, dashed lines appear.

• If your device doesn't detect a heart-rate signal, first make sure heart-rate tracking is turned on in the Settings app on your device. Next, make sure you're wearing your watch correctly, either by moving it higher or lower on your wrist or by tightening or loosening the wristband. Versa 2 should be in contact with your skin. After holding your arm still and straight for a short time, you should see your heart rate again.

GPS signal missing

• Environmental factors, including tall buildings, dense forest, steep hills, and even thick cloud cover, can interfere with your phone's ability to connect to GPS satellites. If your phone is searching for a GPS signal during an exercise, "connecting" appears at the top of the screen.

• For best results, wait for your phone to find the signal before you start your workout.

Can't connect to Wi-Fi

If Versa 2 can't connect to Wi-Fi, you might have entered an incorrect password, or the password might have changed:

1. From the Today tab in the Fitbit app, tap your profile picture > Versa 2 tile.
2. Tap Wi-Fi Settings > Next.
3. Tap the network you want to use > Remove.
4. Tap Add Network and follow the on-screen instructions to reconnect the WiFi network.

To check if your Wi-Fi network is working correctly, connect another device to your network; if it connects successfully, try again to connect your watch.

If Versa 2 still won't connect to Wi-Fi, make sure that you're attempting to connect your watch to a compatible network. For best results, use your home Wi-Fi network. Versa 2 can't connect to 5GHz Wi-Fi, WPA enterprise, or public networks that require logins, subscriptions, or profiles. For a list of compatible network types, see "Connect to Wi-Fi"

After you verify the network is compatible, restart your watch and try connecting to Wi-Fi again. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router.

If you're trying to download personal music or podcasts, make sure Versa 2 and your computer are connected to the same Wi-Fi network. For a stronger Wi-Fi connection, keep your watch close to your router.

Other issues

If you experience any of the following issues, restart your device:

• Won't sync l Won't respond to taps, swipes, or button press
• Won't track steps or other data

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