Loading ...
Loading ...
Loading ...
167
ConnectedDrive
Communications
ConnectedDrive
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
BMW Assist
General information
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency Request
is sent.
Many BMW Assist services depend on the con-
tract individually agreed upon.
After the contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without you having to visit a
BMW center. After the BMW Assist system has
been deactivated, no BMW Assist services will
be available. The BMW Assist system can be
reactivated by a BMW center after a new con-
tract has been signed.
Requirements
> The installed BMW Assist system is logged
into a mobile phone network. This network
must be capable of transmitting the ser-
vices.
> To transmit position data, the vehicle must
be able to determine its current position.
> The BMW Assist was ordered at your BMW
center or the BMW Assist Response Center
and the service contract was signed. The
service must have been fully enabled.
> BMW Assist is activated.
Services offered
The following services are available through
BMW Assist:
> Emergency Request:
When you press the SOS button, a connec-
tion to the BMW Assist Response Center is
established. The BMW Assist Response
Center then speaks with you and takes fur-
ther steps to help you.
> Automatic Emergency Request:
Under certain conditions, a connection to
the BMW Assist Response Center is estab-
lished immediately after a serious accident.
If possible, the BMW Assist Response Cen-
ter then speaks with you and takes further
steps to help you.
> Enhanced Roadside Assistance:
BMW Roadside Assistance can be con-
tacted if assistance is needed in the event of
a breakdown. If possible, the vehicle data
and position data are transmitted during
this call.
> Customer Relations:
connection to Customer Relations for infor-
mation on all aspects of your vehicle.
> TeleServices:
data on your vehicle's service status or
required inspections are transmitted to your
BMW center, either automatically before a
service due date or when you request a
BMW service appointment.
> Remote Door Unlock:
the BMW Assist Response Center provides
assistance if, for example, the remote con-
trol is not available and the vehicle needs to
be opened.
> Stolen Vehicle Recovery:
after you report to the police that your vehi-
cle was stolen, the BMW Assist Response
Center can determine its position.
Online Edition for Part no. 01 40 2 609 312 - © 08/11 BMW AG
Loading ...
Loading ...
Loading ...