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PN 365-095-30000 x.2 SURFboard SB8200 Cable Modem User Guide
Copyright 2016 ARRIS Enterprises, LLC. All rights reserved. 3
Table of Contents
1. Safety and Regulatory Information .......................................................................... 5
Important Safety Instructions ............................................................................................ 5
FCC Statements .................................................................................................................. 7
Caring for the Environment by Recycling .......................................................................... 9
2. Getting Started ..................................................................................................... 10
Introduction ..................................................................................................................... 10
In the Box ......................................................................................................................... 10
Additional Item(s) Needed (Not Included) ...................................................................... 11
System Requirements ...................................................................................................... 11
Contact Information ........................................................................................................ 11
3. Product Overview ................................................................................................. 12
Front Panel ...................................................................................................................... 12
Rear Panel ........................................................................................................................ 13
Cable Modem Label ......................................................................................................... 14
4. Installing the Cable Modem ................................................................................... 15
Connect the SB8200 to Your Computer .......................................................................... 15
Establish an Internet Connection .................................................................................... 16
5. Using the Cable Modem Web Manager ................................................................. 17
Start the SB8200 Web Manager ...................................................................................... 17
SB8200 Web Manager Screen Options ................................................................... 18
Get Help ........................................................................................................................... 19
Exit the SB8200 Web Manager ........................................................................................ 19
6. Monitoring Your Cable Modem and Connected Network ....................................... 20
View the Cable Modem Product Information ................................................................. 20
View the Cable Modem Network Connection Status ...................................................... 20
View the Cable Modem Event Log................................................................................... 22
Reset the Cable Modem Configuration Settings ............................................................. 23
Reboot the Cable Modem ............................................................................................... 23
Exit the SB8200 Web Manager ........................................................................................ 23
7. Troubleshooting Tips ............................................................................................. 24
Solutions .......................................................................................................................... 24
Front Panel LED Icons and Error Conditions .................................................................... 25
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