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Chapter 6: Monitoring Your Cable Modem and Connected Network
PN 365-095-30000 x.2 SURFboard SB8200 Cable Modem User Guide
Copyright 2016 ARRIS Enterprises, LLC. All rights reserved. 23
Figure 13: SB8200 Configuration Screen
Reset the Cable Modem Configuration Settings
You can restore the factory default configuration settings on your SB8200. This process will
delete the current SB8200 configuration settings and take approximately five to 30 minutes to
complete. Your network connection will remain disabled until after the SB8200 configuration
settings are restored.
WARNING! This process will delete the current SB8200 configuration and replace it with
the factory default settings.
To restore the factory default settings on your SB8200:
1. Insert the end of a paper clip or other small object with a narrow tip into the Reset
opening on the back of your SB8200.
2. Press and hold the Reset button for 10 seconds or until the front panel LEDs flash.
3. Remove the paper clip or small object from the Reset opening.
Reboot the Cable Modem
To restart your SB8200:
1. Insert the end of a paper clip or other small object with a narrow tip into the Reset
opening on the back of your SB8200.
2. Press and hold the indented Reset button for three to four seconds only, and then release.
WARNING! If you press the Reset button for more than seven seconds, the cable
modem configuration settings will be reset to the factory default settings.
Exit the SB8200 Web Manager
To exit the SB8200 Web Manager:
Click (Close button) in the upper right corner of the web browser window.
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