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Chapter 2: Getting Started
PN 365-095-30000 x.2 SURFboard SB8200 Cable Modem User Guide
Copyright 2016 ARRIS Enterprises, LLC. All rights reserved. 11
Item
Description
Software License &
Regulatory Card
Contains safety and regulatory information,
software license, and warranty for the cable
modem
Support Information
Card
Provides contact information for obtaining
technical support assistance with any issues you
may have with your SURFboard device
SB8200 Quick Start
Guide
Provides basic instructions for installing the cable
modem and setting up your network connection
Additional Item(s) Needed (Not Included)
The following item is not included in the box and must be purchased separately, if needed.
Coaxial (coax) cable, if one is not already connected to a cable wall outlet
System Requirements
High-speed Internet access account
Web browser access – Internet Explorer, Google Chrome, Firefox, or Safari
Compatible operating systems:
Windows® 10
Windows 8
Windows 7 Service Pack 1 (SP1)
Note: Although older versions of Microsoft Windows operating systems are no longer
specifically supported, they should still function with your SB8200.
Macintosh® 10.4 or higher
UNIX®
Linux®
Contact Information
For customer service and technical support, choose one of the following methods:
Visit the ARRIS Support website: www.arris.com/consumer
Call ARRIS Technical Support: 1-877-466-8646 (toll-free)
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