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12
Use & Care guide
TROUBLESHOOTING
What to do if... Possible reasons Solutions
The appliance is not
working.
There may be an appliance power
supply problem.
Check if power cable plugged into a live socket with the
proper voltage.
Check if the protection devices and fuses of the electrical
system in your home
There is water in the
defrost pan.
This is normal in hot, damp
weather. The pan can even be half
full.
Make sure the appliance is level so that the water does
not overow.
The edges of the
appliance cabinet,
which come in contact
with the door seal, are
warm to the touch.
This is not a defect.
This is normal in hot weather and
when the compressor is running.
The light does not work. The light may need replacing.
The appliance may be in On/
Stand-by model.
Make sure if the protection devices and fuses of the
electrical system in your home work well.
Check if the power cable is plugged into a live socket
with the proper voltage
In case the LEDs are broken the user must call the Service
for exchange of the same type available only at our After-
sales Service Centers or authorized dealers.
The motor seems to run
too much.
Motor running time depends on
dierent things: number of door
openings, amount of food stored,
temperature of the room, setting
of the temperature controls.
Make sure that the appliance controls are correctly set.
Check if there is not a large amount of food been added
to the appliance.
Check that the door is not opened too often.
Check that the door close properly.
The appliance
temperature is too high.
There could be various causes (see
“Solutions”).
Make sure that the condenser (back the appliance) is free
of dust and u.
Make sure that the door properly closed.
Make sure that the door seals properly tted.
On hot days or if the room is warm, the motor naturally
runs longer.
If the appliance door has been left open for a while or
if large amounts of food have been stored, the motor
will run longer in order to cool down the interior of the
appliance.
The doors do not open
and close properly.
There could be various causes (see
“Solutions”).
Check that food packages are not blocking the door.
Check that the internal parts or automatic ice maker are
not out of position.
Check that the door seals are not dirty or sticky.
Ensure the appliance is level.
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