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Troubleshooting _27
03 TROUBLESHOOTING
Troubleshooting
PROBLEM SOLUTION
The Refrigerator does
not work at
all or it does not chill
suffi ciently.
• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct
temperature?
Try setting it to a lower temperature.
• Is the Refrigerator in direct sunlight or located near a heat source?
• Is the back of the Refrigerator too close to the wall and therefore
keeping air from circulating?
The food in the
Refrigerator is frozen.
• Is the temperature control on the display set to the correct temperature?
Try setting it to a warmer temperature.
• Is the temperature in the room too low?
• Did you store the food with high water content in the coldest part of the
Refrigerator? Try moving those items into the body of the Refrigerator
instead of keeping them in the Cool Select Pantry™.
You hear unusual noise
or sounds.
• Check that the Refrigerator is level and stable.
• Is the back of the Refrigerator too close to the wall and therefore
keeping air from circulating?
• Was anything dropped behind or under the Refrigerator?
• A “ticking” sound is heard from inside the Refrigerator. It is normal and
occurs because various accessories are contracting or expanding
according to the temperature of the Refrigerator interior.
The front corners and
vertical hinged section
of the appliance are
hot and condensation
is occurring.
• Some heat is normal as anti-condensators are installed in the vertical
hinged section of the Refrigerator to prevent condensation.
• Is the Refrigerator door ajar? Condensation can occur when you leave
the door open for a long time.
Ice-maker is not
producing ice.
• Did you wait for 12 hours after installation of the water supply line before
making ice?
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Is the Freezer temperature too warm? Try setting the Freezer
temperature lower.
You can hear water
bubbling in the
Refrigerator.
• This is normal. The bubbling comes from the Refrigerator coolant liquid
circulating through the Refrigerator.
There is a bad smell in
the Refrigerator.
• Check for spoiled food.
• Foods with strong odors(for example, fi sh) should be tightly covered.
• Clean out your Freezer periodically and throw away any spoiled or
suspicious food.
Frost forms on the
walls of the Freezer.
• Is the air vent blocked? Remove any obstructions so air can circulate
freely.
• Allow suffi cient space between the foods stored for effi cient air
circulation.
• Is the Freezer drawer closed properly?
Water dispenser is not
functioning.
• Is the water line connected and the shut-off valve opened?
• Has the water supply line tubing been crushed or kinked?
Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the Refrigerator temperature is too
low?
Try selecting a warmer setting on the main display panel.
DA99-03403B-18.indb 27DA99-03403B-18.indb 27 2017. 7. 26. 3:272017. 7. 26. 3:27
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