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27
Solution to common problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are
provided with the problem listed:
PROBLEM SOLUTION
Poor Baking Results Many factors affect baking results. Use proper oven rack position. Center food in the oven
and space pans to allow air to circulate. Preheat oven to the set temperature before placing
food in the oven. Try adjusting the recipe's recommended temperature or baking time. See
Adjusting Oven Temperature, if you feel the oven is too hot or cold.
Wall Oven Does Not
Operate
The time of day is not set. The oven clock must rst be set in order to operate the oven.
Be sure oven controls are set properly. Review instructions for the desired cooking function
in this manual. Service wiring is not complete.
Oven Light Does Not
Work.
Be sure the oven light is secure in the socket. See Replacing the oven light section.
Flame Inside Oven or
Smoking From Oven
Vent
Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity. Wipe up
excessive spills before starting oven. If ames or excessive smoke are present when using
broil, see Setting Broil.
Self-Clean Does Not
Work
Oven control not set properly. See Self-Cleaning Operation.
Oven Racks
Discolored or Do Not
Slide Easily
Oven racks left in oven cavity during self clean. Remove oven racks from oven cavity before
starting a self-clean cycle. Clean by using a mild abrasive cleaner following manufacturer's
instructions. Rinse with clear water, dry, and replace in oven.
Oven Smokes
Excessively During
Broiling
Incorrect setting. Follow the Setting Broil instructions.
Meat too close to the broiler element. Reposition broil rack to provide proper clearance
between the meat and the broiler element. Remove excess fat from meat. Cut remaining
fatty edges to prevent curling, but do not cut into the lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broiling frequently.
Grease or food splatters will cause excessive smoking.
Oven Control Panel
Beeps and Displays
any F or E Code Error
Oven control has detected a fault or error condition. Press Off pad to clear the error
code. Try bake and broil function. If the F or E code error repeats, turn off the power to
appliance, wait 5 minutes, and then repower appliance. Set clock with correct time of day.
Try bake or broil function again. If fault recurs, press the Off pad to clear.
Soil Not Completely
Removed After Self
Clean
Self clean was interrupted. Review instructions on self-cleaning operation. Excessive spills
on oven bottom. Clean before starting self clean. Failure to clean soil from the oven frame,
the door liner outside the oven door gasket, and the small area at the front center of the
oven bottom. These areas are not in the self-cleaning area, but get hot enough to burn on
residue. Clean these areas before starting the self-cleaning cycle. Burned-on residue can be
cleaned with a stiff nylon brush and water or a nylon scrubber. Be careful not to damage
the oven gasket.
Convection fan does
not rotate
Oven door is open. Convection fan will turn off if oven door is opened when convection is
active. Close oven door.
Solutions to Common Problems - BEFORE YOU CALL
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