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Device Care
NOTICE
Avoid dropping your device.
Do not store the device where prolonged exposure to extreme
temperatures can occur, because it can cause permanent
damage.
Never use a hard or sharp object to operate the touchscreen, or
damage may result.
Cleaning the Outer Casing
NOTICE
Avoid chemical cleaners and solvents that can damage plastic
components.
1
Clean the outer casing of the device (not the touchscreen)
using a cloth dampened with a mild detergent solution.
2
Wipe the device dry.
Cleaning the Touchscreen
1
Use a soft, clean, lint-free cloth.
2
If necessary, lightly dampen the cloth with water.
3
If using a dampened cloth, turn off the device and disconnect
the device from power.
4
Gently wipe the screen with the cloth.
Avoiding Theft
• Remove the device and mount from sight when not in use.
• Remove the residue left on the windshield by the suction cup.
• Do not keep your unit in the glove compartment.
• Register your device using the Garmin Express software
(garmin.com/express).
Resetting the Device
You can reset your device if it stops functioning.
Hold the power key for 12 seconds.
Removing the Device, Mount, and Suction
Cup
Removing the Device from the Mount
1
Press the release tab or button on the mount.
2
Tilt the bottom of the device upward, and lift the device from
the mount.
Removing the Mount from the Suction Cup
1
Turn the device mount to the right or left.
2
Apply pressure until the socket on the mount releases the
ball on the suction cup.
Removing the Suction Cup from the Windshield
1
Flip the lever on the suction cup toward you.
2
Pull the tab on the suction cup toward you.
Changing the Fuse in the Vehicle Power
Cable
NOTICE
When replacing the fuse, do not lose any of the small pieces
and make sure they are put back in the proper position. The
vehicle power cable does not work unless it is assembled
correctly.
If your device does not charge in your vehicle, you may need to
replace the fuse located at the tip of the vehicle adapter.
1
Rotate the end piece
À
counter clockwise to unlock it.
TIP:
You may need to use a coin to remove the end piece.
2
Remove the end piece, the silver tip
Á
, and the fuse
Â
.
3
Insert a new fast-blow fuse that has the same current, such
as 1 A or 2 A.
4
Place the silver tip in the end piece.
5
Push in the end piece and rotate it clockwise to lock it back
into the vehicle power cable
Ã
.
Troubleshooting
The suction cup will not stay on my
windshield
1
Clean the suction cup and windshield with rubbing alcohol.
2
Dry with a clean, dry cloth.
3
Mount the suction cup (Mounting Your Device in an
Automobile, page 2).
My device is not acquiring satellite signals
• Verify the GPS simulator is turned off (Navigation Settings,
page 20).
• Take your device out of parking garages and away from tall
buildings and trees.
• Remain stationary for several minutes.
The device does not charge in my vehicle
• Check the fuse in the vehicle power cable (Changing the
Fuse in the Vehicle Power Cable, page 23).
• Verify the vehicle is turned on and is supplying power to the
power outlet.
• Verify the interior temperature of the vehicle is within the
charging temperature range indicated in the specifications.
• Verify the fuse is not broken in the vehicle power outlet.
My battery does not stay charged for very
long
• Decrease the screen brightness (Display Settings, page 20).
• Shorten the display timeout (Display Settings, page 20).
• Decrease the volume (Adjusting the Volume, page 3).
• Turn off the wi-fi radio when it is not in use (Wi
‑
Fi
®
Settings,
page 20).
• Put the device in power saving mode when not in use
(Turning the Device On or Off, page 3).
• Keep your device away from extreme temperatures.
• Do not leave your device in direct sunlight.
My device does not connect to my phone or
Smartphone Link
• Select Settings > Bluetooth.
The Bluetooth option must be enabled.
• Enable Bluetooth wireless technology on your phone and
bring your phone within 10 m (33 ft.) of the device.
• On your smartphone, open the Smartphone Link app, and
select > to restart the Smartphone Link background
services.
• Verify your phone is compatible.
Troubleshooting 23
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