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10
TROUBLESHOOTING
LOUD NOISE FROM THE EASTMAN TRITAN™ CONTAINER
PROBLEM: Container blades do not spin.
SOLUTION: Broken or worn drive socket. Replace drive socket.
PROBLEM: Increased Vibration.
SOLUTION: Check blade assembly for damaged components and replace.
PROBLEM: Leaking from bottom of container.
SOLUTION: Tighten retainer nut on the bottom of the container.
MACHINE STARTS THEN SHUTS OFF
PROBLEM: Motor
SOLUTION: Depress reset button.
PROBLEM: Reset button.
SOLUTION: Call Customer Service: 1-800-633-3401
PROBLEM: Power Failure.
SOLUTION: Check to make sure there is power to the machine.
PROBLEM: Power supply cord damage.
SOLUTION: Check the power supply cord and the connection to the power outlet.
POSSIBLE PROBLEMS AND EASY SOLUTIONS
POSSIBLE PROBLEM: Motor doesn’t start or blade doesn’t rotate.
EASY SOLUTION:
• Check that the container and lid are securely locked into position.
• Check that the blade assembly is correctly attached to the base of the container.
• Check that the ‘START’ button and selected function or speed setting is on.
• Check that the power plug is securely inserted into the power outlet.
POSSIBLE PROBLEM: Food is unevenly chopped
EASY SOLUTION: Either too much food is being blended at one time or the pieces
are too large. Try cutting food into smaller pieces of even size and
processing a smaller amount per batch. For best results, the food
should be chopped into pieces no larger than ¾ inch.
POSSIBLE PROBLEM: Food is chopped too ne or is watery.
EASY SOLUTION: The food is over processed. Try using the Pulse function or process
for a shorter time.
POSSIBLE PROBLEM: Food sticks to blades and container.
EASY SOLUTION: The mixture may be too thick. Try adding more liquid to the mixture
and/or use another function.
CONTACT US:
Customer Service: 1-800-633-3401
Online: www.OmegaJuicers.com/contact-omega-juicers
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