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Troubleshooting Tips (cont)
40
Before you call for service…
Problem Possible Causes What To Do
Water dispenser Water supply line turned off • See Installing the water line.
does not work or not connected.
Water filter clogged. • Replace filter cartridge or remove filter and install plug.
Air may be trapped in • Press the dispenser arm for at least 2 minutes.
the water system.
Water in reservoir is frozen • Set the refrigerator control to a warmer setting and wait
because the controls are set 24 hours. If water does not dispense after 24 hours, call
too cold. for service.
Water spurting from Newly-installed filter cartridge. • Run 1
1
ø2 gallons from the dispenser to clear the system.
dispenser
No water or ice cube Supply line or shut-off valve • Call a plumber.
production is clogged.
Water filter clogged. • Replace filter cartridge or remove filter and install plug.
Filter cartridge not • Remove and reinstall filter cartridge, being certain that
properly installed. it locks into place. The blade on the end of the cartridge
should be positioned vertically.
Water is leaking from Glass not being held under • Hold the glass underneath the dispenser for 2–3 seconds
dispenser the dispenser long enough after releasing the dispenser button. Water may continue
after button is released. to dispense after the button is released.
Air may be present in the water • Dispense water for at least 2 minutes to remove air
line system, causing water to from system.
drip after being dispensed.
My display is showing
TurboCool function is activated. • See About TurboCool for more information.
Water filter indicator light
This is normal. • See About the water filter for more information.
changed color
Water filter indicator light
Water filter indicator must • Press and hold the RESET WATER FILTER pad for
remains red even after be reset. 3 seconds. See About the water filter for more information.
replacing the water filter
Water filter indicator This is normal. This light will turn • See About the water filter for more information.
light is not lit orange to tell you that you need to
replace the filter soon. The filter
cartridge should be replaced when
replacement indicator light turns red.
Handle is loose / handle Handle needs adjusting. • See Attach the Fresh Food handle and Attach the
has a gap Freezer handle sections for detailed instructions.
Refrigerator beeping This is the door alarm. • Close door.
Control setting is not lit On some models, the light • If the control settings do not light up, check to see if the
bulbs at the top of the refrigerator light bulbs are burned out, and replace if necessary.
compartment light up the
temperature control settings.
Refrigerator doors are Doors need realigning. • See Align Double Doors section located under
not even (on Double Door
Replacing the Door (Double Door Refrigerator Models only).
models only)
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