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Problem Possible Causes What To Do
Refrigerator or freezer Temperature controls not set • See About the controls.
compartment too warm cold enough.
Warm weather or frequent • Set the temperature control one step colder.
door openings. See About the controls.
Door left open. • Check to see if package is holding door open.
Frost or ice crystals Door left open. • Check to see if package is holding door open.
on frozen food
Door openings too frequent
(frost within package
or too long.
is normal)
Frequent “buzzing” Icemaker power switch is in • Set the power switch to the 0 (off) position. Keeping it
sound the I (on) position, but the in the I (on) position will damage the water valve.
water supply to the refrigerator
has not been connected.
Small or hollow cubes Water filter clogged. • Replace filter cartridge with new cartridge or with plug.
Automatic icemaker Icemaker power switch is not on. • Set the power switch to the I (on) position.
(on some models) The icemaker power light will turn green when the freezer
does not work light switch is pressed in or when the freezer door is closed.
Water supply turned off or • See Installing the water line.
not connected.
Freezer compartment • Wait 24 hours for the refrigerator to completely
too warm. cool down.
Piled up cubes in the storage • Level cubes by hand.
bin cause the icemaker
to shut off.
Ice cubes stuck in icemaker. • Turn off the icemaker, remove cubes and turn the
(Green power light on icemaker back on.
icemaker blinking.)
Icemaker light is not lit. • This is normal when the freezer door is open. The icemaker
power light will turn green when the freezer light switch is
pressed in or when the freezer door is closed
Ice cubes have Food transmitting odor/taste • Wrap foods well.
odor/taste to ice cubes.
Interior of refrigerator • See Care and cleaning.
needs cleaning.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
Before you call for service…
38
Troubleshooting Tips (cont)
Normal when refrigerator
is first plugged in.
Often occurs when large
amounts of food are placed
in refrigerator.
Door left open.
Hot water or frequent door
openings.
Temperature control set at
the coldest setting.
TurboCool function has
been activated.
Motor operates for
long periods or cycles
on and off frequently.
(Modern refrigerators
with more storage
and a larger freezer
require more operating
time. They start and
stop to maintain even
temperatures.
Wait 24 hours for the refrigerator to completely cool down.
This is normal.
Check to see if package is holding door open.
This is normal.
See About the controls.
This is normal when the TurboCool function is activated.
See About Turbo Cool for more information.
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