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User Manual
- User Manual - (English, French, Spanish)
- Energy Guide - (English)
- Specification Sheet - (English)
- Warranty - (English)
- OPERATION REQUIREMENTS
- PARTS AND FEATURES
- INSTALLATION
- BEFORE USE
- FREEZER USE
- FREEZER CARE
- TROUBLESHOOTING
Table of contents
USER MANUAL Upright Freezer
OPERATION REQUIREMENTS
LOCATION REQUIREMENTS
WARNING - Explosion and Fire Hazard
- Keep flammable materials and vapors, such as gasoline, away from appliance.
- Failure to do so, can result in death, explosion or fire.
This freezer is designed to be freestanding only, and should not be recessed or built-in.
- Place your freezer on a floor that is level and strong enough to support the freezer when it is fully loaded.
- Place your freezer where there is access to the required electrical connection. See “Electrical Requirements.”
- Locate the freezer away from direct sunlight and sources of heat, such as a stove, heater or radiator. NOTES:
- Direct sunlight may affect the acrylic coating and heat sources may increase electrical consumption.
- Extremely cold temperatures may also prevent the freezer from performing properly.
- Avoid locating the freezer in areas with high humidity.
- Adequate air circulation is required for efficient operation. Maintain the recommended clearance to ensure adequate air circulation.
RECOMMENDED CLEARANCE
NOTE: If you place the freezer next to a fixed wall, allow sufficient space on the hinge-side for the door to swing open.
ELECTRICAL REQUIREMENTS
IMPORTANT: A 115 Volt, 60 Hz., AC only, 15-amp fused, grounded electrical supply is required.
- Use an electrical outlet that accepts the grounding prong. NOTE: The power cord is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) electrical outlet.
- We recommend that the freezer be plugged into an electrical circuit serving ONLY this appliance.
- Use an electrical outlet that cannot be turned off with a switch or pullchain.
- DO NOT use an extension cord.
PARTS AND FEATURES
INSTALLATION
UNPACK
WARNING - Fire or Explosion Hazard
- Do not puncture refrigerant tubing.
- Follow handling instructions carefully.
- Flammable refrigerant used.
- Failure to do so can result in death, explosion or fire.
IMPORTANT: Remove ALL exterior and interior packing materials including the foam packing between the exterior condenser and the freezer cabinet.
MOVE TO FINAL LOCATION
WARNING - Fire or Explosion Hazard
- Do not puncture refrigerant tubing.
- Follow handling instructions carefully.
- Flammable refrigerant used.
- Failure to do so can result in death, explosion or fire.
IMPORTANT:
- If the freezer has been in a horizontal position for any period of time, wait 24 hours to allow the refrigerant to settle before plugging in the freezer.
- When moving the freezer, DO NOT tilt it beyond 45° from upright.
NOTE: Tilting the freezer more than 45° could damage the compressor and the sealed system.
LEVEL FREEZER
- IMPORTANT: Level the freezer for proper operation and to avoid cooling, frost and moisture problems that can occur when the door does not close properly.
- Move the freezer to its final location. See “Move to Final Location.”
- Place a carpenter's level on the top of the freezer cabinet.
- Adjust the two leveling feet, (one foot located at each of the two front corners of the freezer cabinet) until the freezer is level.
- NOTE: The leveling feet are easier to adjust if you have someone push against the top front of the freezer to take some weight off the feet.
- To Raise - Turn the leveling feet clockwise
- To Lower - Turn the leveling feet counterclockwise.
BEFORE USE
WAITING PERIOD
- Before plugging the freezer into a grounded 3-prong electrical outlet, allow it to stand upright for approximately 2 hours. NOTE: This reduces the possibility of a malfunction in the cooling system from improper handling during transportation.
CLEANING
- Wash the freezer interior using a soft cloth dampened with a baking soda solution (2 tablespoons baking soda mixed with 1 quart of warm water).
- Using a soft cloth, thoroughly dry all surfaces
FREEZER USE
GENERAL
- The storage life of frozen foods varies and the recommended storage time should not be exceeded.
- Pre-packed, commercially frozen food should be stored in accordance with the frozen food manufacturer’s instructions for a three-star frozen food storage compartment or home freezer.
- DO NOT put bottled food or drinks in the freezer.
1. Plug in your freezer. Wait for 30 minutes, and then open the freezer door to determine if the freezer is working properly.
2. Unlock the control panel by pressing and holding 
for 3 seconds. See, “Controls.”
3. Set the freezer temperature by pressing the 
or 
on the control panel. A beep sounds when the MAX or MIN temperature is reached.
4. Place frozen food into the freezer as quickly as possible after purchase. If there are instructions on the package, carefully follow these instructions regarding storage times.
FREEZER LOCK AND KEY
- IMPORTANT: Store the freezer key in a location away from the freezer and not easily accessible to children.
- The freezer lock is spring loaded, so that the key cannot be left in the lock.
- To Lock/Unlock the Freezer: Insert the key into the lock, and then push inward while turning the key.
ENERGY SAVING TIPS
- Allow hot foods to cool to room temperature before placing them in the freezer. Foods that freeze too slowly may lose quality or spoil.
- Overloading the freezer forces the compressor to run longer.
- Wrap foods properly and wipe containers dry before placing them in the freezer. This cuts down on frost build-up inside the freezer
- Do not line freezer storage shelves with aluminum foil, wax paper or paper toweling. Liners interfere with cold air circulation, making the freezer less efficient.
- Organize and label food to reduce door openings and extended searches. Remove as many items as needed at one time, and then close the door as soon as possible.
- Do NOT add a large amount of unfrozen food to the freezer at one time. This will lower the cooling efficiency of the freezer.
CONTROLS
IMPORTANT: The control panel automatically locks after 30 seconds of inactivity to prevent accidental activation. Unlock the control panel for use.
SET TEMPERATURE
This freezer can be used as either a freezer or refrigerator (fridge) for your food storage needs; however the default temperature setting is 0 °F (-18 °C).
- Freezer mode temperature range: 10 °F ~ -11 °F (-12 °C ~ -24 °C).
- Fridge mode temperature range: 35 °F ~ 46 °F (2 °C ~ 8 °C).
NOTES:
- If the freezer is unplugged or loses power, you must wait 3 to 5 minutes before restarting it. The freezer will not start if you attempt to restart it sooner.
- If you choose to adjust the temperature setting, allow several hours for the temperature to stabilize between adjustments.
LOCK
- To manually lock or unlock the control panel for use:
- Press and hold for 3 seconds.
- NOTE: Depending on the state of the Control Panel (locked or unlocked), the Lock icon will either illuminate (locked) or turn off and a beep will sound.
REFRIGERATOR/FREEZER MODE
This freezer has an advanced design feature that lets you change it from a freezer to a refrigerator. You can switch from Freezer mode to Refrigerator mode only by using the control panel.
The Freezer / Fridge light on the control panel indicates the current mode.
- Press and hold for 3 seconds to unlock the control panel.
- Press and hold
for 3 seconds to change modes. The panel beeps and the indicator light changes to the mode selected.
QUICK FREEZE
- The Quick Freeze feature lowers the temperature below the normal operating temperature to quickly freeze foods.
- Press and hold for 3 seconds to unlock the control panel.
- Press
to select Quick Freeze mode. The blue snowflake icon illuminates.
- Press and hold
- NOTE: You can press a second time to exit quick freeze mode.
- The Quick Freeze mode turns off automatically:
- After 3 hours, if the temperature falls below -13 °F (-25 °C).
- After 24 hours, If the temperature does not fall below -13 °F (-25 °C).
TEMP DISPLAY (°F VS °C)
- Press and hold for 3 seconds to unlock the control panel.
- Press and hold or for 3 seconds to switch between Fahrenheit and Celsius.
RETURN TO FACTORY DEFAULT SETTINGS
- Press and hold for 3 seconds to unlock the control panel.
- Press and buttons at the same time for 3 seconds to reset the freezer controls to the factory default settings. NOTE: The control panel will beep and all indicators will illuminate for 3 seconds. If the compressor is running, it will pause for 5 minutes, and then restart.
ADDITIONAL FEATURES
HIGH TEMPERATURE ALERT: If the freezer is having trouble maintaining a cold temperature, the LED on the control panel will illuminate and a beep will sound.
- FREEZER MODE: The interior temperature is over 18 °F (-8 °C) for 36 hours.
- FRIDGE MODE: If the interior temperature is over 59 °F (15 °C) for 36 hours.
- If the temperature returns to within normal range, the alert turns off automatically.
- Press any button on the control panel to turn off the alert. Possible Causes:
- The room is too warm e. g. the freezer is in a garage in the summer next to a car with a hot engine.
- The freezer ventilation openings are blocked or dusty.
- There are door seal gaps.
DOOR OPEN ALERT: If the door is open for longer than 5 minutes, the Door Open alert is activated; the LED on the control panel will illuminate and a buzzer will sound intermittently. To turn off the Door Open alert, close the freezer door.
- Make sure that no items are blocking the door open to prevent it from closing completely. • Make sure the freezer is level. The door may not close properly if the freezer is not level. See, “Leveling.”
TEMP OUT OF RANGE ALERT (e.g. POWER FAILURE)
- If there is a difference of at least 12.6 °F (7 °C) between the set temperature and the interior temperature 42 hours after you shut the door, an alert will sound.
- If the temperature returns to within normal range, the alert will turn off automatically.
- Press any button on the control panel to turn off the alert.
- Possible Causes for the Temperature to be Out of Range:
- Power failure.
- The room is too warm or cold.
- The freezer ventilation openings are blocked or dusty.
- There are door seal gaps.
FREEZER CARE
Your freezer is designed for year-round use and requires minimal cleaning and maintenance. To keep your freezer running efficiently and odor free, we recommend that you clean the freezer regularly
CLEANING
WARNING - Electrical Shock Hazard
- Unplug your appliance or disconnect power before cleaning.
- Failure to do so can result in death, electric shock or personal injury.
WARNING - Explosion Hazard
- Use nonflammable cleaner.
- Failure to do so can result in death, explosion or fire.
IMPORTANT: To prevent damage to the finish, DO NOT use gasoline, benzine, thinner or other solvents, and DO NOT use abrasive cleaners.
- Unplug the freezer from the electrical outlet.
- Remove all food.
- Remove and wash the shelves with a mild detergent solution.
- Wash the freezer interior using a soft cloth dampened with a baking soda solution (2 tablespoons baking soda mixed with 1 quart of warm water).
- Clean the gasket around the door. Gently wipe the gasket using a soft cloth dampened with a mild detergent solution. NOTE: Gaskets must be kept clean and pliable to assure a proper seal.
- Using a soft cloth, thoroughly dry all surfaces.
- Plug in or reconnect power.
MOVING
IMPORTANT: When moving your freezer, DO NOT tilt it beyond 45° from upright.
- Unplug your freezer from the wall outlet.
- Remove all food.
- Securely tape down all loose items inside your freezer.
- Tape the door shut.
STORAGE
IMPORTANT: Do not store freezer in a location that is accessible to children.
- Unplug your freezer from the electrical outlet.
- Remove all food.
- Clean the freezer.
- Leave the door open slightly to avoid possible formation of condensation, mold or odor.
TROUBLESHOOTING
IMPORTANT: DO NOT try to repair your freezer yourself. Doing so invalidates the warranty.
GENERAL
1. The freezer does not operate
- The freezer is unplugged.
- Make sure that the freezer power cord is fully plugged into the electrical outlet.
- The fuse on the circuit is blown or the circuit breaker is tripped.
- Check the house fuse / circuit breaker box and replace the fuse or reset the circuit breaker.
- Power failure. If a power failure occurs, the freezer turns off.
- Wait until the power is restored.
2. The freezer door does not close completely
- Food packages are interfering with the door.
- Move or remove some food items.
- The door gaskets are dirty.
- Clean the door gaskets.
- The freezer may not be level.
- Level the freezer.
3. Food in the freezer is not cold
- The door has been opened too often or was not closed properly.
- Make sure that the door is closed properly.
- A large amount of food was recently added.
- Allow time for the recently added food to cool, and then check again.
- The door is not closed completely.
- Check the door gasket and food distribution, and make sure that the door closes completely.
- The freezer has been disconnected for a period of time.
- Allow 4 hours for the freezer to cool completely before adding food.
- The temperature control is set too warm.
- Set the temperature control to a colder setting
4. The freezer makes unusual noises or vibrations
- The freezer may not be level.
- Adjust the leveling feet located on the front corners of the freezer until the freezer is level.
- The freezer cabinet is touching a wall.
- Move the freezer away from the wall.
- Metal parts undergo expansion and contraction.
- This is normal.
- Refrigerant is circulating throughout the system.
- This is normal.
5. Moisture is building up in the interior of the freezer
- The door has been opened too often or was not closed properly.
- Make sure that the door is closed properly.
- The freezer is located in a humid area.
- Move the freezer to a drier location.
- The weather is hot and humid.
- This is normal.
6. The freezer door does not close completely
- Food packages are interfering with the door closure.
- Move or remove some food items.
- The door gaskets are dirty.
- Clean the door gaskets.
- The freezer is not level.
- Adjust the leveling feet located on the front corners of the freezer until the freezer is level.
7. The compressor turns on and off frequently.
- The room temperature is hotter than normal.
- This is normal.
- A large amount of food was recently added.
- Allow time for the recently added food to cool, and then check again.
- The door is not closed completely or was opened too often.
- Check the door gasket and food distribution to make sure the door will close completely.
- The freezer has been disconnected for a period of time.
- Allow 4 hours for the freezer to cool completely before adding food.
- The temperature control was not set correctly.
- Set the temperature control to the correct setting.
8. Freezer has an odor
- Freezer needs cleaning.
- Clean the freezer. See, “Cleaning.”
- Improperly wrapped food is giving off an odor.
- Wrap food tightly or seal before storing it in the freezer.
CONTROL PANEL
1. The control panel is unresponsive
- The control panel is locked.
- Press and hold the Lock button for 3 seconds to unlock the control panel.
2. Door open alert
- The door is open.
- Close the door.
- Check that items are not blocking the door open and make sure that the freezer is level.
3. Temperature is out of range
- Warm food may have recently been added to the freezer.
- Wait for the food to cool.
- The temperature control is set too high or too low.
- Adjust the temperature.
- The area where the freezer is located is too warm.
- Wait for the room temperature to lower.
ERROR CODES
1. Code E2 - Temperature sensor fault
- Temperature sensor failure.
- Call for service.
2. Code E5 - Defrost sensor fault
- Defrost sensor failure.
- Call for service.
3. Code E7 - Ambient Temperature sensor fault
- Ambient temperature sensor failure.
- Call for service.
4. High Temp and Door Open alerts
- See “Additional Features.
See other models: MTA10ER82-E WHS-625FWESS1 WHD-774FWE1 MWA08CR71-E MTA08ER82-E
