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11
tR o u b l e S h o oti n g
Problems:
•
Loud noise from blender container blade area
•
Container blades do not spin
•
Increased vibration
•
Leaking from bottom of container
Possible Actions:
a. Broken or worn drive socket. Replace (Item #891). Instructions are included with
part.
b. Check blade assembly for loose, damaged or nicked components and replace.
c. Tighten retainer nut with the retainer nut wrench moving clockwise until it is tight.
•
Loud grinding noise from the blender motor Damaged motor bearings, your machine may need to be repaired.
•
Machine will not run
•
Display window does not say “Ready”
a. Double-check to make sure power cord is firmly in power outlet.
b. Check to make sure the On/O power switch is in the on position.
c. Turn the On/O power switch to o, then on, to reboot the electronics.
•
Display window reads
“SHUT DOWN SEE MANUAL”
Let the machine cool for an hour, restart.
•
Display window reads “MOTOR LOCKED PROGRAM TERMINATED” Let the machine cool for an hour, restart.
•
Machine is running irregularly
•
“NO PROGRAM” is displayed when a button is pushed
•
Button pressed starts wrong program
•
Machine starts by itself
•
A specific program button is defective
•
Machine does not work when first tried
•
Machine works but no information displayed on screen
•
Program buttons run the blender on the same speed
a. Turn the machine o and on again to reset the programming.
b. Try plugging the machine into a new outlet.
•
Display window reads “CORRUPT DATA” Call Vitamix technical support.
•
Machine stops in the middle of its blend cycle and resets; display window
reads “VITAMIX GENERAL PROGRAM” then “READY”
a. Plug the machine into its own dedicated outlet.
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