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30
TROUBLESHOOTING
If you experience Possible Causes Solution
Error Code Appears in Display
Once any possible issues are corrected, touch the POWER button once to clear the code. Re-select and restart the cycle.
F0E1
Load detected
in Clean Washer
with affresh
®
cycle
Items detected in the washer/dryer
when running a Clean Washer with
affresh
®
cycle.
Remove load and restart the Clean Washer with affresh
®
cycle.
F0E2
Oversuds detection
Excessive suds in washer/dryer.
Washer/dryer is running a suds
reduction routine. Allow the wash
cycle to continue.
Use only HE detergent.
F0E5 (OB)
Off-balance load
detected
Load could be unbalanced or too
large.
Avoid tightly packing the washer/dryer. Avoid washing single
items. Balance a single item with such as a rug or jeans with
a few extra items.
F1E1
ACU memory corruption or
hardware failure/ACU main
relay cannot be opened or
closed
Problem detected with the washer/
dryer.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
F1E2
MCU memory corruption
or hardware failure
Problem detected with the washer/
dryer.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
F3E1
Analog pressure failure
Problem detected with the pressure
sensor.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
F3E2
Wash NTC failure
Open circuit or short circuit fault
detected.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
F3E5
Dry NTC failure
Open circuit or short circuit fault
detected. The wash function is still
operable, but the dry function will
not operate.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
F3E6
Accelerometer failure
Accelerometer failed self text or
experienced orientation error.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
F4E1
Water heater relay failure
Problem detected with the water
heater. There is a water heater relay
short error or feedback failure.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
F4E2
Wash heater relay circuit
fault
Wash heater relay is detected as not
closed.
F4E4
Fan drive failure
Dry fan triac open circuit, short circuit,
diode mode, or feedback KO fault
detected.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
F5E1
Door switch failure
Problem detected with the door
switch. Door is unlocked during a
cycle when it should be locked.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
F5E2
Door cannot be locked
Problem detected with the door lock. Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
F5E3
Door cannot be unlocked
Problem detected with the door lock. Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
F5E4 (DR)
Door not open between
consecutive cycles
Door not open between consecutive
cycles.
Open and close the door before restarting the cycle.
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.
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