Loading ...
Loading ...
Loading ...
22
TROUBLESHOOTING
If you experience Possible Causes Solution
Vibration or Off-Balance
Vibration, rocking,
or “walking”
Feet may not be in contact with the
oor and locked.
Front and rear feet must be in rm contact with oor, and
washer/dryer must be level to operate properly. Jam nuts
must be tight against the bottom of the cabinet.
Washer/dryer may not be level. Check oor for exing or sagging. If ooring is uneven,
a 3/4" (19 mm) piece of plywood under your washer/dryer
will reduce sound. Do not install washer/dryer on a raised
wooden platform.
See “Level Washer/Dryer” in Installation Instructions.
Load could be unbalanced or too large. Avoid tightly packing the load. Avoid washing single items.
Balance a single item such as a rug or jean jacket with a
few extra items.
Item or load not suitable for selected cycle. See “Cycle
Guides” and “Using the All-In-One Washer/Dryer.”
The shipping bolts are still in the back
of the washer/dryer.
See “Unpacking Washer/Dryer” in the Installation Instructions.
Noises
Clicking or metallic noises Door locking or unlocking. The door will lock, unlock, and lock again. You will hear
three clicks after touching the Start/Pause button. This
is normal.
Objects caught in wash drain system. Empty pockets before washing. Loose items such as coins
could fall between washer/dryer drum and tub or may block
pump. It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal
snaps, buckles, or zippers touch against the stainless
steel drum.
Gurgling or humming Washer/dryer may be draining water. The pump may make a humming sound with periodic
gurgling or surging as nal amounts of water are removed
during the spin/drain cycles. This is normal at certain stages
of the cycle.
Water Leaks
Check the following
for proper installation
Fill hoses not attached tightly. Tighten ll hose connection.
Fill hose washers. Properly seat cold ll hose at washer.
Drain hose connections. Check that the drain hose is properly secured to drain pipe
or laundry tub.
Drain pump lter is not properly seated. Make sure lter is correctly placed in the housing. See
“Cleaning the Drain Pump Filter/Draining Residual Water.”
Drain pump lter is clogged/drain
pump lter hose plug is off or loose.
Clean the drain pump lter (see “Cleaning the Drain Pump
Filter/Draining Residual Water”). Make sure drain pump lter
hose plug is fully seated. If loose, order a replacement plug
(see “Assistance or Service”).
Check household plumbing for leaks
or clogged sink or drain.
Water can back up out of a clogged sink or drain pipe.
Check all household plumbing for leaks (laundry tubs,
drain pipe, water pipes, and faucet.)
Strainer (or nylon stocking) on end
of drain hose is clogged.
Remove strainer/stocking from drain hose.
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.
Loading ...
Loading ...
Loading ...