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45
Solutions
Washer will not turn
ON
Power cord is not properly plugged in. Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60-Hz outlet.
House fuse is blown, circuit breaker has
tripped, or power outage has occurred.
Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload,
have it corrected by a qualied electrician.
House fuse is blown, circuit breaker has
tripped, due to multiple appliances on
one outlet.
Reset circuit breaker or replace fuse. If more than
one appliance is connected to the outlet, call an
electrician to have an additional circuit installed.
Door will not unlock
when cycle is stopped
or paused
Interior temperature of washer is too
high.
The washer door has a safety feature to prevent
personal injury. For example, if the washer is paused
during the hot wash stage of a sanitize cycle, the
interior temperature of the drum will be very hot,
so the door will not unlock. This is normal. Allow the
washer to cool until the DOOR LOCK indicator turns
OFF on the display.
Water level in washer is too high. To drain the water, press POWER, then press the SPIN
SPEED button without selecting a cycle.
Wash cycle time is
longer than usual
The washer automatically adjusts the
wash time for the amount of laundry,
water pressure, water heating time and
other operating conditions.
This is normal. The washer adjusts cycle time
automatically to provide optimal results for the
selected cycle. The time remaining shown in the
display is only an estimate. Actual time may vary.
Musty or mildewy
odor in washer
Incorrect or too much detergent has been
used.
Use only High-Eciency (HE) detergent in accordance
with the manufacturer’s instructions.
Inside of drum was not cleaned properly. Run the CLEAN WASHER cycle regularly. Be sure to
wipe around and under the door seal frequently. See
Care and Cleaning of the Interior.
Clean around door seal/glass to prevent odor.
Door left closed after use. Use the door magnet to leave the door slightly ajar
after use. This promotes air circulation and allows
the interior of the machine to dry. To use this feature,
close the door just until it contacts the door magnet.
Wrinkling
Washer not unloaded promptly. Always remove items from the washer as soon as the
cycle is complete.
Washer overloaded. When washing large loads, do not overstu the drum.
The washer can be fully loaded, but the drum should
not be tightly packed and the door should close
easily.
Hot and cold water inlet hoses are
reversed.
Hot water rinse can set wrinkles in garments. Check
the inlet hose connections.
Strange odors coming
from washer
Dryer heating. As the dryer heats, it may initially cause a slight odor.
This is normal and does not aect performance.
Newly installed washer. Smell comes from the rubber attached to the washer
door. It will eventually dissipate after rst couple of
wash cycles.
Build-up of residue on washer, foreign
object in door gasket, clogged drain
pump lter, clogged or kinked drain
hose.
Periodically clean the gasket. Mold and foreign
substances inside the gasket may produce mildew or
musty smells.
Clean the drain pump lter regularly. Foreign
substances on the drain pump lter may produce
mildew or musty smells.
If the drain hose is not installed properly, the odor
may be emitted because of a backow of drainage
into the tub. Make sure that the drain hose is not
kinked or clogged.
TROUBLESHOOTING GUIDE
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