Loading ...
Loading ...
Loading ...
Blinks red and says
wheels are jammed
Free it and start in a new location. Clean Robot’s side
wheels of hair and debris. Push the wheels in and out,
and check that they both turn freely.
Blinks yellow
Your robot is in sleep mode or low battery level. Press
any button on the robot or remote to start it, or
charge it.
Blinks red and says Edge
brush is twined or
jammed
Remove debris from side brushes.
ONE YEAR LIMITED WARRANTY
We are committed to providing you excellent service and helping you find the machine that
best suits your needs. If you have any questions on these policies, please don't hesitate to
One- year Limited Warranty
CISNO vacuum cleaning robots have a one-year limited warranty, including the motor, 180-
day limited warranty for battery charging base and water tank. Consumable components like
brushes and filters are not covered. All limited warranties begin on the date of purchase.
The CISNO vacuum cleaning robot limited warranty covers manufacturing defects in materials
and workmanship that might occur during normal use of your robot. Defects resulting from
improper maintenance, unauthorized repairs or failure to follow operational instructions are
just a few of the items not covered. Damage caused by the use of accessories and parts,
including batteries, that were not manufactured by CISNO robot voids the limited warranty.
How to Request an Exchange or Return
1. Contact us via email with your order # (support@cisnotech.com)
2. Let us know why you'd like to return the machine -- we'll help you determine if there is an
exchange that will better suit your needs
3. We will send an RMA email to you with detailed instructions on exchanging or returning your
merchandise
Machines must be received in 'Like New' condition. If your equipment arrives in this condition,
we will refund your original payment method the full purchase amount less our original
shipping & handling costs. Equipment that is not received in this condition will be assessed for
damage and may be subject to refurbishment fees.
Damaged Merchandise
Items are carefully packaged to protect against damage during shipping. Please thoroughly
inspect your package when it arrives for any shipping damage. If an item appears to be
damaged, do not attempt to use it and notify us immediately so that we can begin the claims
process with the shipping vendor.
Missing Merchandise
Loading ...
Loading ...