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Ford Motor Company
Lincoln Customer Assistance Center
300 Renaissance Center
P.O. Box 43360
Detroit, Ml 48243
1-800.521-4140
TDD for the hearing impaired: 1-800-232-5952
If you have any questions or concerns that the
dealership cannot answer, contact the Customer
Assistance Center.
If you still have a service or product complaint, you
may wish to contact the Dispute Settlement Board
(U.S. only) or the Lincoln Centre (in Canada),
214
The Dispute Setdement Board
(U.S. Only)
The Dispute Settlement Board is a voluntary,
independent dispute-settlement program available free
to owners or lessees of qualifying Ford Motor
Company vehicles.
The Dispute Settlement Board may not be available in
all states. Ford Motor Company reserves the right to
change eligibility limitations, modify procedures
and/or to discontinue this process at any time without
notice and without incurring obligations.
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