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Quick Summary
To utilize your vehicle's assistance request
feature, YOUR CELLULAR PHONE MUST BE
ACTIVATED.
Roadside or emergency assistance can be
requested whenever your key is in the
RUN/START position and for two minutes after
the vehicle is turned off.
An assistance request is initiated by pressing
either the tow truck or ambulance button located
in the overhead console.
When a button is pressed, a warning lamp located
in the overhead console begins to flash and status
messages are displayed on the vehicle's message
center. (Messages are only displayed when your
key is in the RUN/START position.)
The vehicle's cellular phone automatically
places a call to a 24 hour emergency
response center.
When contact is made, the vehicle sends an
electronic data message to the response center's
computer. This data message includes latitude
and longitude coordinates obtained from the
vehicle's positioning system.
Once the data transmission is complete, the
call is forwarded to a response center
operator who confirms your location using a
computerized map.
The vehicle's cellular handset is locked-out,
the phone is automatically placed in "hands
free" mode and voice communication is
established with the operator through the
"hands free" microphone.
Typically, voice communication with an
operator is established within one minute
after an assistance button is pressed.
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