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26
ICE + WATER TROUBLESHOOTING
Problem Possible causes Solution
Automatic ice-maker
The ice maker is not
making any ice
• Ice maker is in the OFF position • See Ice maker section in user manual: turn
switch to ON position
• Water tap is turned off • Turn on the water tap
• The freezer is not cold enough • See the Problem section: ‘If the temperature in
the refrigerator is too warm’
• The water dispenser may not be dispensing water • If it isn’t, the ice & water filter cartridge may be
clogged or restricted by foreign material, and will
need to be replaced
• Filter may be blocked • Check and/or change filter
The ice-maker is not
making enough ice
• The ice maker is producing less ice than you
expect
• The ice maker should produce approximately
0.5-1 kilogram of ice every 24 hours
• Household water tap is not open • Open the household water tap
• The water dispenser is dispensing slower
than normal
• Replace the water filter cartridge
• The freezer is not cold enough • See section ‘Controlling temperatures’
Ice cubes are too small
or too big
• Restricted water flow to the ice maker • Replace the filter cartridge, as the water filter
cartridge may be clogged
• Water pressure may be too low • Check water supply hose for kinks
• Water pressure may be too high • Check water pressure meets minimum and
maximum requirement (see install instructions)
The ice has a bad
odour and taste
• The ice has picked up odour or flavour from
strongly flavoured food stored in the refrigerator
or freezer
• Cover foods tightly. Discard stale ice.
The ice maker will produce a fresh supply
• The water running into the ice maker has poor
taste or colour
• Add or replace water filter to water supply.
Consult a water purifying company
• Ice not used frequently enough • Discard stale ice monthly
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