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149
Troubleshooting
Menus
Table of Contents Index
List of Messages for Wi-Fi Functions
Refer also to the instruction manual of your access point and other devices you will use.
Number of clips already at maximum
- The recording media is full or it already contains the maximum number of clips (999 clips). Delete some clips (A 110)
or replace the CFast card.
Process terminated with error
- The recording media slot cover was opened while initializing the SD card using the [Complete Initialization] option.
- An error occurred while initializing the recording media. Try to initialize the recording media again. If the problem
persists, replace the recording media.
Recording was stopped due to insufficient write speed of the memory card
- The data transfer rate was too high for the recording media in use and the recording was stopped. If trying to record on
an SD card, replace it with one rated CLASS 10.
- After repeatedly recording, deleting and editing scenes (fragmented memory), it will take longer to write data on the
recording media and recording may stop. Save your recordings (A 115, 118) and initialize the recording media
(A 34). In the case of SD cards, initialize using the [Complete Initialization] option.
Recording was stopped
- The file control information is corrupted or there was an encoder error. As such, clips cannot be recorded. Turn off the
camcorder and back on again. Then, remove the recording media being used and reinsert it. Alternatively, replace the
recording media. If this does not solve the problem, consult a Canon Service Center.
• Corrupted file control information cannot be recovered. Recording media or clips with corrupt file control
information cannot be read by Canon XF Utility.
Some clips require data recovery.
- A data error has occurred while recording a clip and the data needs to be recovered. Open an index screen in
playback mode to recover the data (A 35).
Task in progress. Do not disconnect the power source.
- The camcorder is updating the recording media. Wait until the operation ends and do not remove the battery pack.
Too many photos. Disconnect the USB cable.
- Disconnect the USB cable. Try using a memory card reader or decrease the number of photos on the recording media
to fewer than 2,500 (Windows) or 1,000 (Mac OS). Restore the connection after a short while.
- If the dialog box appeared on the computer screen, close it. Disconnect the USB cable and then restore the
connection after a short while.
Unable to recognize the data
- Clips on the recording media were recorded using a video configuration that is not supported (NTSC). Play back the
recordings with the device originally used to record them.
Unable to recover data
- The selected clip could not be recovered. Save your recordings (A 115, 118) and initialize the recording media
(A 34).
- Clips may not be recovered if the recording media is full. Delete some clips (A 110) to free some space.
A User is already accessing the server. Try again later.
- This message appears on the screen of the Wi-Fi device. Multiple Wi-Fi devices are trying to connect with the
camcorder. Make sure only one Wi-Fi device is trying to connect and then touch Retry.
Cannot change setting.
- Wi-Fi settings cannot be changed while [Wi-Fi Setup] > [1] > [Browser Remote] is set to [On]. Set it to [Off] and try
changing the Wi-Fi settings again.
IP address conflict
- Change the camcorder’s IP address to avoid any conflict with devices connected to the same network. Alternatively,
change the IP address of the conflicting device.
Memory card cover is open
- The recording media slot cover was opened while the recording media was being accessed. Stop the Wi-Fi function in
use and end the Wi-Fi connection.
Multiple access points detected. Try the operation again.
- There are multiple access points sending out a WPS signal at the same time. Try the operation again later or perform
setup using the [WPS: PIN Code] or [Search for Access Points] option (A 121).
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