4-Door French Door Refrigerator User Manual
01 Auto Ice Maker 02 1-Step Foldable Shelf 03 Water tank (Auto Water Fill) 04 Main panel (on the FlexZone™ handle) 05 FlexZone™ | 06 Freezer 07 Door bins 08 2-Step Foldable Shelf 09 Water filter |
01 Fridge / Power Cool 02 Freezer / Power Freeze 03 FlexZone™ 04 Ice Maker 05 Auto Water Fill 06 Filter Reset | 07 Energy Saver 08 Door Alarm / °F 09 Control Lock 10 Cooling Off 11 Sabbath Mode 12 Network connection |
NOTE
| Fridge | You can use the Fridge button to set the fridge temperature or to activate/deactivate Power Cool. Press Fridge repeatedly to select a desired temperature between 34 °F (1 °C) and 44 °F (7 °C). The temperature indicator displays the currently set or selected temperature. |
| Power Cool | Power Cool speeds up the cooling process at maximum power to lower the fridge temperature. The cooling process continues to run for several hours, and then the fridge returns to the previous temperature setting. Use Power Cool to rapidly cool food that spoils quickly or to rapidly cool the refrigerator after the door has been left open for some time.
NOTE Using Power Cool increases power consumption. Make sure you turn it off if you no longer need it and let the refrigerator return to its previous temperature. |
| Freezer | You can use the Freezer button to set the freezer temperature or to activate and de-activate Power Freeze. To set the freezer temperature manually, press Freezer repeatedly. The currently set or selected temperature appears on the temperature display. Available temperatures are between 5 °F (-15 °C) and -8 °F (-23 °C). |
| Power Freeze | Power Freeze speeds up the freezing process at maximum power to lower the freezer temperature. The freezing process continues to run for several hours, and then the freezer returns to the previous temperature setting with normal power.
NOTE Using Power Freeze increases power consumption. Make sure you turn it off if you no longer need it and let the refrigerator return to its previous temperature. |
The FlexZone™ is a full-width drawer featuring temperature control. It has a temperature sensor that adjusts the amount of cold air allowed into the zone.
CAUTION
| Ice Maker | Press and hold Ice Maker for more than 3 seconds to turn the ice maker on or off. The ice maker has 2 indicators (ON/OFF) to indicate the operating status.
In this case, ice making is disabled even if you press the Cubed or Crushed Ice buttons on the dispenser panel. To enable ice making, you must turn the ice maker on. NOTE If the ice maker is turned off, it will turn on if you press and hold the ice lever for more than 5 seconds. |
| Auto Water Fill | Press and hold Auto Water Fill for 3 seconds to turn the function on. Open the left door of the fridge, and then insert the water tank. Close the door and the water tank starts to be filled with water up to the a preset level some time later. To turn the function off, press and hold Auto Water Fill again for seconds. NOTE
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| Filter Reset | After about 6 months (and typically, about 300 gallons (1200 L) of water), the Filter indicator blinks red for several seconds when you open or close the door, reminding you that the filter needs to be replaced. When this happens, replace the filter, and then press and hold Filter Reset for 3 seconds. The filter lifecycle will be reset and the Filter indicator turns off. NOTE
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| Energy Saver | Use Energy Saver mode to reduce power consumption. Press Energy Saver to turn on or off Energy Saver mode and the corresponding indicator. By default, Energy Saver mode is enabled. NOTE If condensation or water drops form on or around the doors, turn Energy Saver mode off. |
| Door Alarm | If the door is left open for more than 2 minutes, an alarm will sound and the Alarm Indicator will blink. You can toggle the alarm on and off by pressing Door Alarm. The alarm is enabled by factory default. |
| °F | You can also use the Door Alarm button to switch the temperature scale between Celsius and Fahrenheit. To switch the temperature scale, press and hold Door Alarm for 3 seconds to change the current temperature scale. |
| Control Lock (Main panel) | To prevent accidental setting changes, press and hold Control Lock for 3 seconds. The main panel will be disabled and the Lock indicator ( When Control Lock is on, the indicator blinks if any button (except for the Control Lock button) on the main panel is pressed. If you press and hold the button again for more than 3 seconds, Control Lock will be deactivated. However, Control Lock will be reactivated if no button is pressed within 1 minute. NOTE Control Lock on the main panel does not affect the dispenser. The dispenser operates independently and so does the dispenser lever. To lock the dispenser and the dispenser lever, use the Lock function on the dispenser. |
| Device authentication | When connecting the refrigerator to SmartThings App or Samsung smart devices such as Samsung Smart TVs, follow the app’s or device’s onscreen instructions and press and hold Control Lock for 5 seconds. The temperature panel displays “on” for 5 seconds before proceeding with the authentication procedure. Note that the Control Lock function will be not affected by this authentication. |
Cooling Off mode (also called Shop mode), is designed for use by retailers when they are displaying refrigerators on a retail floor.
In Cooling Off mode, the refrigerator’s fan motor and lights operate normally, but the compressors do not run so that neither the refrigerator nor the freezer get cold.
To enter Cooling Off mode, press and hold Ice Maker, Auto Water Fill, and Door Alarm for seconds.
The refrigerator chime sounds, and the refrigerator shows O on the fridge display and FF on the freezer display.
The Sabbath mode stays active for 85 hours once it is activated. After that, it will be deactivated automatically.
NOTE
Even after the refrigerator powers off and restarts, the Sabbath mode remains active. To exit, you must deactivate it first.
You can use the optional Smart Home Adapter (sold separately) to control and monitor your refrigerator through the SmartThings app. For more information about SmartThings, see the SmartThings (applicable models only) section.
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”.
Download and install the SmartThings app provided by Samsung Electronics to your smart device.
NOTE
You are required to register your Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
If a pop-up appears saying that a new device has been found, tap ADD NOW.
If a pop-up doesn't appear, tap the + button, and then select the device you want to connect from the list of available devices.
If your device isn't in the list of available devices, tap Supported Devices, select the device type (Refrigerator), and then select the specific device model.
Follow the instructions in the app to set up your device. Once setup is complete, your refrigerator will appear as a "card" on your Devices screen.
Integrated control
You can monitor and control your refrigerator at home and on the go.
NOTE
Some options or settings of the refrigerator may not be available for remote control.
01 Water / Lock 02 Cubed Ice | 03 Crushed Ice / Lighting 04 Dispenser mood light |
01 Water / Lock (3 sec)
| Water | To dispense chilled water, press Water. The corresponding indicator turns on. |
| Lock (Dispenser panel / Dispenser lever) | To prevent use of the dispenser panel buttons and the dispenser lever, press and hold Water for more than 3 seconds. If you press and hold the button again for more than 3 seconds, the dispenser lock will be deactivated. NOTE The Lock on the dispenser panel does not affect the controls on the main panel. To lock the main panel, use the Control Lock function on the main panel. |
02 Cubed Ice
| Cubed Ice | Press Cubed Ice to dispense cubed ice. The corresponding indicator turns on. |
03 Crushed Ice / Lighting (3 sec)
| Crushed Ice | Press Crushed Ice to dispense crushed ice. The corresponding indicator turns on. |
| Lighting | By default, the dispenser lamp turns on only when the dispenser is used. To keep the dispenser lamp turning on, press and hold Crushed Ice for 3 seconds. To turn the lamp off, press and hold Crushed Ice for 3 seconds again |
05 Dispenser mood light
The Dispenser mood light lights up in the following conditions:
The Auto Water Fill function lets you enjoy cold brewed tea in your refrigerator.
| 01 Lid 02 Sealed mouth 03 Infuser 04 Body |
To fill the water tank
1. Grasp a handle groove of the sealed mouth, and then pull up to open the lid. 2. Put tea leaves or fruits to your taste into the infuser. NOTE If you want to keep the infused water in its initial concentration, turn the Auto Water Fill function off | |
3. Enable the Auto Water Fill function on the main panel. Open the left door of the fridge door, and then mount the water tank onto the holder. Push it straight in as shown in the illustration on the left. 4. Close the door. The infuser will start to fill with chilled water some time later. | |
| 5. To drink tea, open the door and detach the water tank. Pull it straight out. |
CAUTION Make sure the infuser fits in the water tank holder.
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NOTE
Remove and reinsert the water tank, and then try again. | |
NOTE
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Using the dispenser, you can dispense water with or without ice.
The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To dispense chilled water, press Water on the dispenser panel. Put a water glass under the dispenser, and then push the dispenser lever.
To dispense water with ice
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NOTE
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy filtered water with cubed or crushed ice.
After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice:
NOTE
If ice does not dispense, first check the ice maker.
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CAUTION
If you press and hold Ice Maker for more than 3 seconds to turn the ice maker off, make sure to remove all ice cubes from the ice bucket. Remaining ice cubes may clump together, making it difficult to remove them.
To remove the ice bucket, see the Ice bucket section.
NOTE Removal of the ice bucket does not affect the thermal and mechanical performance of the refrigerator.
Water supplied to the refrigerator flows through a core alkaline filter. During this filtering process, the water pressure of the water increases and the water becomes saturated with oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when dispensed. This is normal and the water will look clear after a few seconds
You can change the divider position. To do this, unlock the divider by turning the divider dial counter clockwise. Then, move the width and height bars as appropriate. When done, turn the dial clockwise to lock the divider. NOTE If the divider lock does not function, wipe the bars to remove moisture on them. |
If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket.
| 1. While grabbing the handle of the ice bucket, slightly lift up the bucket, and then remove it to the front. | |
| 2. Remove the remaining ice cubes and put the ice bucket back into place. | |
| If the ice bucket is not firmly inserted, turn the ice screw 90 degrees, and then try again. |
CAUTION
NOTE
| 1. Grasp a handle groove of the sealed mouth, and then pull up to remove. | |
| 2. Grasp both sides of the sealed mouth, and then lift to remove. | |
| 3. While slightly twisting the infuser, pull it out of the sealed mouth. 4. Clean the infuser with neutral agents and running water. Rinse and dry well. 5. Reassemble the Auto Water Fill in the reverse order of disassembly. |
The appearance of the shelves differs by model.
NOTE Do not lift up the shelf fully when removing or reinserting the shelf. The rear wall of the fridge room can be dented. | |
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CAUTION
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| To remove, slide up the front of the shelf so that it folds. Then gently lift up and pull out. To reinsert, place the shelf on the angled frame in the main unit, and then, press down to unfold. | |
CAUTION After sliding the foldable shelf in and folding it, the front of the shelf can be removed for your convenience. If you use the shelf without removing the front of the shelf, be aware that it can separate from the rear portion, be careful of its possible separation. |
The foldable shelf folds up from the center, giving you more room for storage.
CAUTION Do not lift up quickly or twist the foldable shelf to take out food under it. It may fall off. |
| 1. Slide out the left-side vegetable drawe | |
| 2. Fully open the door, and then remove the shelf. | |
3. While supporting the vegetable shelf with one hand, slide it out with the other hand. NOTE To use the space that is opened up after removing the foldable shelf, take out the vegetable shelf. To reinsert, follow the steps above in the reverse order. |
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CAUTION
Gently lift up the front of the drawer and slide out.
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FlexZone™ basket |
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To remove the divider and the metal cooling plate (applicable models only) from the FlexZone™ basket
1. Unlock the divider by turning the divider dial counter clockwise. 2. Slide the divider to the end as shown. | |
| 3. As the divider has the width and length bars, push the lower part of each bar inward to unlock. See the figures for details. | |
| 4. Hold the divider and pull up to remove. | |
| 5. Turn over the basket to remove the metal cooling plate. |
CAUTION
The basket and the metal cooling plate are heavy. Use caution when handling them.
Careless handling may cause personal injury or property damage.
To reinsert the metal cooling plate
Reinsertion in the reverse order of removal.
Reinsert the divider into the FlexZone™ basket firmly until you hear a clicking sound.
Upper basket |
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Lower basket |
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WARNING
Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.
CAUTION
When crushed ice is selected, some residual ice chips may collect in the ice chute. To prevent this, remove the residual ice from the chute using a soft, clean cloth.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the rubber seals. Then, dry well with a cloth.
Rear panel
| To keep cords and exposed parts of the rear panel free of dirt, vacuum the panel once or twice a year. |
CAUTION Do not remove the rear panel cover. Electric shock may occur.
WARNING
The Filter Reset indicator () turns red to let you know it is time to replace the water filter. Before replacing the filter, make sure the water supply line is shut off.
1. While opening the filter cover, turn the knob of the filter cartridge counter clockwise by 90 degrees (1/4 turn). The filter cartridge unlocks. 2. Pull out to remove the cartridge. - If the water filter is severely contaminated, the cartridge may not be easily removable. In that case, use force to pull it out. - To prevent water leaks from the opening, pull the cartridge straight out while removing it. | |
| NOTE To prevent overflow, empty and dry the water filter tray. | |
| 3. Insert a new filter cartridge. Use only Samsung-provided or approved filters. | |
4. Turn the cartridge knob clockwise to lock into place. 5. Press and hold Filter Reset on the main panel for 3 seconds to reset the life cycle detector. The Filter Reset indicator 6. When you are done replacing the filter, open the water valve and run water through the dispenser for about 7 minutes. This is to remove impurities and air from the water line. |
NOTE
The water pressure of the water supply system to a reverse osmosis water filtration system must be between 35 psi and 120 psi (241 kPa and 827 kPa).
The water pressure of the reverse osmosis water filtration system to the refrigerator’s cold water line must be at least 40 psi (276 kPa). If the water pressure is below these specifications:
To replace the lamps of the refrigerator, contact a local Samsung service center.
WARNING
To relocate the divider - Hook the back of the divider over the rear wall of the pantry and push the divider down.
Symptom | Possible causes | Solution |
|---|---|---|
Fridge/freezer does not operate. Fridge/freezer temperature is warm. | • Power cord is not plugged in properly. | • Properly plug in the power cord. |
| • Temperature control is not set correctly. | • Set the temperature lower. | |
| • Refrigerator is located near a heat source or direct sunlight. | • Keep the refrigerator away from direct sunlight or a heat source. | |
| • Not enough clearance between refrigerator and nearby walls or cabinets. | • Make sure there is a gap of at least 2.5 inches (5 cm) between the refrigerator back and sides and any nearby walls or cabinets. | |
| • Energy Saver mode is activated. | • Deactivate Energy Saver mode. | |
| • The refrigerator is overloaded. Food is blocking the refrigerator vents. | • Do not overload the refrigerator. Do not allow food to block vents. | |
Fridge/freezer is over-cooling. | • Temperature control is not set correctly. | • Set the temperature higher. |
| Interior wall is hot. | • Refrigerator has heat-proof piping in the interior wall. | • To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure. |
Symptom | Possible causes | Solution |
|---|---|---|
Refrigerator has odors. | • Spoiled food. | • Clean the refrigerator and remove any spoiled food. |
• Food with strong odors. | • Make sure strong smelling food is wrapped airtight. |
Symptom | Possible causes | Solution |
|---|---|---|
Frost around the vents. | • Food is blocking the vents. | • Make sure no food blocks the refrigerator vents. |
Frost on interior walls. | • Door is not closed properly. | • Make sure food does not block the door. Clean the door gasket. |
Fruits or vegetables are frozen. | • Fruits or vegetables are stored in the FlexZone. | • Do not store most kinds of fruit or vegetables in the FlexZone. |
Symptom | Possible causes | Solution |
|---|---|---|
Condensation forms on the interior walls. | • If door is left open, moisture enters the refrigerator. | • Remove the moisture and do not leave a door open for extended periods of time. |
| • Food with high moisture content. | • Make sure food is wrapped airtight. |
Symptom | Possible causes | Solution |
|---|---|---|
Water flow is weaker than normal. | • Water pressure is too low. | • Make sure the water pressure is between 20 to 120 psi. |
Ice maker makes a buzzing sound. | • The ice maker function is activated, but the water supply to the refrigerator has not been connected. | • Activate the Ice Maker off. |
Ice maker does not make ice. | • Ice maker has just been installed. | • You must wait for 12 hours for the refrigerator to make ice. |
| • Freezer temperature is too high. | • Set the freezer temperature below 0 °F (-18 °C) or -4 °F (-20 °C) in warm ambient air. | |
| • Dispenser Lock is activated. | • Deactivate dispenser Lock. | |
| • Ice maker is off. | • Turn on the ice maker. | |
| Ice does not dispense. | • Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks). | • If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker. |
| • Ice bucket is not properly inserted. | • Make sure the ice bucket is properly inserted. | |
| • Water line is not connected properly or water supply is not on. | • Check if the water line is installed correctly. Check if the water line stop cock is closed. | |
| Water does not dispense. | • Water line is not connected properly or water supply is not on. | • Check if the water line is installed correctly. Check if the water line stop cock is closed. |
| • Dispenser Lock is activated | • Deactivate dispenser Lock. | |
| • A third-party water filter was installed. | • Use only Samsung-provided or approved filters. • Unapproved filters may leak and damage the refrigerator. | |
| • Water filter indicator turns on or blinks. | • Replace the water filter. After replacing, reset the filter indicator sensor. |
These sounds are normal.
Symptom | Action |
|---|---|
Could not find “SmartThings” in the app market. | • The SmartThings app is available for smartphones that run Android 6.0 (Marshmallow) or higher, or iOS 9.0 or r later, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). |
The SmartThings app fails to operate. | • The SmartThings app is available for applicable models only. • The old Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models. |
The SmartThings app is installed but is not connected to my refrigerator. | • You must log into your Samsung account to use the app. • Make sure that your router is operating normally. • If you have not connected your refrigerator to the SmartThings App after the app was installed, you must make the connection using the device registration function of the app. |
Could not log into the app. | • You must log into your Samsung account to use the app. • If you don’t have a Samsung account, follow the app’s onscreen instructions to create one. |
An error message appears when I try to register my refrigerator. | • Easy Connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again. |
The SmartThings app is successfully connected to my refrigerator but does not run. | • Exit and restart the SmartThings app or disconnect and reconnect the router. • Unplug the power cord of the refrigerator, and then plug it in again after 1 minute. |
Additionally, the document applies to other Samsung models: RF23M8090SR