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24 25
PROBLEM POSSIBLE CAUSE SOLUTION
THE COFFEE IS
NOT HOT
There’s a power
outage.
WAIT FOR POWER TO
BE RESTORED.
Auto SHUT-
OFF has been
activated.
FOR BEST RESULTS,
BREW A FRESH POT OF
COFFEE.
THE COFFEE
TASTES BAD
Coffee grounds
other than for
an automatic
drip coffeemaker
were used.
USE COFFEE GROUNDS
RECOMMENDED FOR
AUTOMATIC DRIP
COFFEEMAKERS.
The ground
coffee-to-
water ratio was
unbalanced.
USE CORRECT
GROUND COFFEE-TO-
WATER RATIO.
The coffeemaker
needs cleaning.
CLEAN COFFEEMAKER
AS DESCRIBED IN
“MAINTAINING YOUR
COFFEEMAKER” SECTION.
THE GROUNDS
ARE IN THE
COFFEE
The filter is not
properly seated
in the basket.
SEAT FILTER PROPERLY
WITHIN THE FILTER
BASKET.
The filter
collapsed.
REMOVE FILTER AND
REPLACE.
Hot Water ON
/ OFF Button
does not come
on when I press
the button
Unit is unplugged, Plug unit in
Water is already
hot or unit was
just used.
Fill with fresh cool
water
Do you still have questions? You can call us toll-free at the
Consumer Service Department, 1-800-MR COFFEE
(1-800-672-6333) or you can visit us at www.mrcoffee.com.
Press Hot Water
Dispense Lever
and no water
comes out
The water
reservoir is
empty.
Fill water reservoir
with fresh cold water.
Press the Water On
/ Off Button and
dispense hot water
once it is ready.
Cannot press
the Hot Water
Dispensing Lever
down
The lever is still
in a locked
position.
push the lever to the
left while pressing
down to easily activate
The Hot Water
On / Off Button
indicator light is
pulsing
Hot water is
heating
Hot Water takes 3
minutes to heat up.
The Hot Water On /
Off Button indicator
light will stop pulsing
and remain lit when it
is ready to dispense.
The Hot Water
On / Off Button
indicator light
remains on
Hot water is
ready
Push the lever to the
left while pressing
down to dispense
the hot water. Hot
Water On / Off Button
indicator light remains
on until water is less
than 175 degrees F.
BVMC-DMX85_15ESM1.indd 25-26 3/3/15 9:11 AM
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