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Error Code 3 (Er 03)
If bObi’s battery is 100% empty, she won’t be able to charge using her station and
may show error 3 (Er 03) on her remote.
What to do:
Plug bObi directly into the adapter using the inlet below her ON/OFF switch. bObi’s
screen will ash and turn on, and she will make a short, chirping sound. Let bObi sit
for about 30 minutes then unplug her. Turn the side switch OFF, then back ON, and
then put her on her station to complete charging.
Error Code 4 (Er 04)
Error code 4 pertains to an issue with bObi’s left and right wheels, or blockage in her
main rubber brush. The issue may simply be a jam in one or both wheels, or bObi
may have an electronic problem that is keeping her right wheel from moving freely.
What to do:
Check bObi’s wheels for jamming. Open the wheels and use compressed air to
remove dust or debris. Check bObi’s main brush and remove dirt, dust, or entan-
glement. If error 4 (Er 04) occurs on a soft or plush carpet, remove bObi’s rubber
brush and restart.
If this does not solve the problem and bObi still shows an error, perform a checkup
test to see how the wheels and brushes respond to the test.
Contact support if needed.
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