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If the ooring is not dark or patterned, turn bObi around and wipe sensors with a
clean, dry cloth until they are completely clean. If the issue persists, run a checkup
test on bObi.
If bObi needs a change of ground/edge detecting sensors contact our support
team. Alternatively, you can change bObi’s sensors at home. All you need is a new
set of ground/edge detecting sensors and a Philips head screwdriver. Go to bObi’s
owners’ corner at owners.bobsweep.com for a video guide and step-by-step in-
structions.
Error Code 2 (Er 02)
Error code 2 relates to bObi’s main brush system and can appear when one or both
main brushes have diculty rotating.
What to do:
Open and take out the main brushes, and clean them thoroughly from end to end. If
you see congestion in the main brush motor area try to clean it using a sharp-ended
tool like a pair of tweezers. If the congestion is not easily removable, bObi’s main
brush motor may need to be replaced. For a video guide and step-by-step instruc-
tions, refer to bObi’s owners’ corner at owners.bobsweep.com.
On shag carpet or rugs take out the rubber main brush and use bObi’s soft-bristled
blue main brush. If the problem persists on hard ooring with a clean main brush and
no congestion in the brush motor area, it is likely that bObi has an internal problem.
Contact support team for help.
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