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694
HIGHLANDER_U (OM0E031U)
Reporting safety defects for U.S. owners
If you believe that your vehicle has a defect which could cause a
crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addi-
tion to notifying Toyota Motor Sales, U.S.A., Inc. (Toll-free: 1-800-
331-4331).
If NHTSA receives similar complaints, it may open an investigation,
and if it finds that a safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However, NHTSA cannot
become involved in individual problems between you, your dealer,
or Toyota Motor Sales, U.S.A., Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free
at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://
www.safercar.gov
; or write to: Administrator, NHTSA, 1200 New
Jersey Ave, S.E., Washington, DC 20590. You can also obtain other
information about motor vehicle safety from http://www.safercar.gov.
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