User Manual - Page 493

For 2018 Highlander.

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492
6-4. Using the other interior features
HIGHLANDER_U (OM0E031U)
Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English and Spanish.
Please indicate your language of choice when enrolling.
When contacting the response center
You may be unable to contact the response center if the network is busy.
When the engine switch is turned to IGNITION ON mode, the red indi-
cator light comes on for 2 seconds then turns off. Afterward, the green
indicator light comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage
conditions:
Green indicator light on = Active service
Green indicator light flashing = Safety Connect call in process
Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
No indicator light (off) = Safety Connect service not active
Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the vehicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to describe the situation, and requests that
assistance be sent to the location.
Safety Connect LED light Indicators
Safety Connect services
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