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Problem Cause Solution
Spark / Arcing Aluminum foil or metal utensil used in
microwave mode
DO NOT use aluminum foil or
metal utensils in microwave mode
- Check user instructions
Unit has no power 1. House power turned off (power supply)
2. Tripped breaker
3. The power cord is not installed properly
1. Check house power supply
2. Check proper power cord
connection
3. Check extension cord
Vent is not working
- Weak or no ventilation
- Abnormal noise during
operation
- Product overheating
1. Improper blower unit direction or installation
2. Improper ductwork or damper connection
1. Check blower unit direction and
reinstall if necessary.
2. Properly align the exhaust
ports and blower plate opening.
Slide exhaust
adapter into
guides on
rear panel.
Exhaust
Adapter
Damper
(hinge side up)
Locking
Tabs
Guides
3. Blower unit exhaust ports
should be completely exposed
to the outside
4. After installation, check the air
ventilation path
The cost of repair or replacement under the above excluded circumstances shall be borne by the
consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND
NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH
WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents,
subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim
or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or
performance of the product or this Limited Warranty.
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