




CAUTION
NOTE


To reduce noise attach the strip to the appliance base.
1. Lay down the appliance and pull on both the hooks at the bottom of the lower cover

2. Pull on the lower cover to remove it

3. Remove the double-sided tape on the back of the felt and attach it to the front side of the appliance's bottom.

4. Remove the double-sided tape from the lower and front strips.

5. Attach the black coloured lower strip to the bottom of the lower cover.

6. Attach the white coloured front strip to the top of the lower cover.

7. Attach the lower cover with the strip onto the appliance.

To reduce noise attach the strip to the appliance sides, if the opening space allows.
1. Remove the double-side tape from the side strips.

2. Attach the side strip to the front of the side cabinet and then push down the side strip so that the side strip adheres well to the cabinet.

3. Repeat the above steps for attaching the opposite side strip to the opposite side cabinet.
If the height of the opening is below 850 mm, follow these instructions.
1. Remove the 2 screws on the back.

2. Pull the top cover backwards after removing the two screws and then lift it up to remove it.
3. Remove the locating pins on the top by using a Phillips screw driver.

NOTE: When the appliance is correctly leveled, there should be no slant, stickiness or rubbing sound when the door is opened.
When the appliance is installed without the top cover, the counter top underside may be damaged by steam or condensation when the door is opened.
Install the moisture barrier tape to the underside of counter top to protect the counter top from condensation when the appliance opened.
1. Clean and dry the underside of the counter top on which the tape will be attached.

2. Remove the protective film from the tape.

3. Install the tape to the underside of the counter top.

NOTE
Levelling the appliance prevents unnecessary leakage and poor washing. Place the appliance on a solid, level floor. Do not install the appliance on an elevated surface.
If the appliance is not properly level, adjust all levelling feet as necessary.
Turn them clockwise to raise and counterclockwise to lower until the appliance no longer wobbles, both front-to-back and side-to-side and corner-to-corner.

NOTE: The appliance is not level if there is a rubbing sound or stickiness when the door is opened.


If the end of the drain hose does not fit to the drain line, use a drain extension kit (optional) that is resistant to heat and detergent.
This should be available from a plumbing shop or a hardware store.
Check the waste spigot when initially installing. An OE error can occur when the waste spigot below the sink is not drilled out properly. To connect the drain hose, drill out at least a 15 mm diameter hole in the waste spigot before connecting and securing.

CAUTION

To prevent siphoning, one of the following methods must be used.
Method 1: When the drain hose is connected to a waste spigot, the hose must be looped up to the underside of the bench top and secured.

Method 2: When the drain hose is connected to a separate standpipe, it is essential that an airtight connection be made. If not, it can induce odors

Connect the water supply hose to the water tap.

WARNING
CAUTION

CAUTION
NOTE
Connect the appliance to an earthed socket in accordance with the current wiring regulations, protected by a minimum 15 amp circuit breaker or time delay fuse.
Wiring must be two wires with earth.
The power cord should not be positioned behind the appliance but within 1.2 meters of the side so that the plug is easily accessible.
WARNING
| Error Code | Possible Cause and Solution |
| OE Error | Drain hose kinked or pinched. Feed the drainage and supply hoses through the hole under the sink. Then gradually slide the dishwasher into the cabinet while pulling on the hoses under the sink to take up any slack. This helps avoid kinking the hoses or trapping them beneath the dishwasher. |
Waste spigot under sink is clogged. Drill out the waste spigot under the sink. | |
| IE Error | Water supply line kinked under dishwasher. Feed the drainage and supply hoses through the hole under the sink. Then gradually slide the dishwasher into the cabinet while pulling on the hoses under the sink to take up any slack. This helps avoid kinking the hoses or trapping them beneath the dishwasher. |
House water supply not turned on. Turn water on. Water pressure may be too high or too low. |
This model has a water softener to soften hard water.
NOTE

For effective washing performance, adjust the setting corresponding to the hardness level of water used in water supply. The water softener has 5 adjustment levels, and the appliance is programmed at the factory for a water hardness level of H0. You can check the default setting value and adjust it in the following steps:
1. Press Power and Half Load button simultaneously.
2. Press the Delay Start button, and then set up the intended value.
3. Press the Start button to save the setting.
NOTE
icon turns on in the display if dishwasher salt is not in the softening system.The Dishwasher Salt tank must be filled before starting the washing programme. In case of insufficient salt, the Salt refill
icon indicates on the display, unless the hardness level has been set to H0.
CAUTION: Once you have filled with dishwasher salt you must run the Rinse cycle immediately to remove the salt and the salt water around the inner tub in order to prevent corrosion.
1. Remove the lower rack and remove the cap of the salt container located on the left side of the filters.
2. Before using the appliance for the first time, it is necessary to pour 1.0 kg of dishwasher salt and 1 litre of water at the same time if intending to use the water softener system. When refilling the salt, use a funnel. Refer to Before Using the Appliance section.

3. Refit the cap tightly.
4. Run the Rinse cycle without dishes.
Salt Refill Cycle (1 kg for each load)
| H1 | H2 | H3 | H4 | |
| Cycles | 130 | 50 | 20 | 10 |
CAUTION

NOTE: The salt can be purchased from salt distributors.
The Rinse Aid indicator appears in the display when more rinse aid is needed.
The use of rinse aid is recommended to prevent water spots on dishes and to enhance drying performance.
1. Open the rinse aid lid by lifting up the flap.

2. Add a liquid rinse aid to the maximum fill level. The rinse aid should be settled in the dispenser while filling, or air bubbles may result in poor drying performance. Avoid overfilling the dispenser.

3. Close the lid to lock the dispenser. Rinse aid is dispensed automatically during the final rinse cycle.

CAUTION: Wipe off any spilled rinse aid to prevent suds.
NOTE
The dispenser has five adjustment levels. The appliance is programmed at the factory for a rinse aid dispenser level of 2. This can be checked and altered by using the buttons on the control panel.
CAUTION: If the rinse aid lid is not closed properly, a large amount of rinse aid will release into the tub and cause wash ability problems.
NOTE
icon will illuminate when more rinse aid is needed.1. Press the Power button.
The unit will turn on. Check the indicators.
2. Check that there is rinse aid and dishwasher salt present.
Refill the rinse aid and the salt, if the corresponding icons illuminate. For more information, refer to Refilling section.
: Salt refill icon
: Rinse aid refill icon3. Open the door and check the filters.
Always clean the filter either after a wash or before a wash so that it does not impair the washing performance.

4. Ensure the spray arms can unobstructedly rotate.
Ensure that the upper spray arms and the lower spray arms rotate well. Remove the spray arm and clean it if it does not rotate.

5. Load the dishes in the rack.
Make certain that no dishes or utensils are in the path of the spray arms.
Do not place one dish on top of another.

6. Add the proper amount of detergent powder to the dispenser.
If using Tablets, they can simply be placed directly on the base of the tub, or on the lower part of the inner door.

7. Set and start the programme.
The programme will start automatically in 4 seconds after any setting is selected.
WARNING
NOTE: Never use liquid dishwashing detergent in the appliance.


and
may be located either on the front of the appliance or the top of the door.1. Power
2. Display
: Digial Display− The digital display on the control panel shows the ESTIMATED cycle time. When the cycle and options are selected, the display shows the total estimated time to complete those selections. During operation, the display shows the remaining estimated operating time.
− The estimated time shown on the display does not include delay times for heating water, etc.
− If Delay Start is selected, the display shows the delay time in hours.
− The Auto cycle time may vary depending on the soil level of your load.
: Rinse Aid Icon− This icon flashes when the rinse aid level is low. The LED automatically shuts off when the rinse aid is refilled or the level is set to 0.
: Machine Clean Icon− This icon flashes after every 30 cycles.
− To activate or deactivate the icon, press the Delicate button for 3 seconds.
: Wi-Fi− When the appliance is connected to the internet through a home Wi-Fi network, this icon illuminates.
: Salt refill Icon− This icon flashes when the salt level is low. The LED automatically shuts off when the salt is refilled.
3. Cancel
4. Start
Chime On/Off
This cycle senses the soil amount and water clarity and optimizes the wash to achieve the best cleaning. The wash time may vary depending on the soil level.
This cycle is for heavily soiled dishes and dishes with hardened on soil. The Heavy cycle defaults to the strongest spray intensity and uses it to wash heavily soiled dishes.
Use this cycle to clean delicate items such as fine china and stemware.
This cycle freshens up and warms dishes that have been unused for a long time.
This cycle will clean moderately soiled dishes using slightly more energy and water.
Use a dedicated cycle downloadable via Wi-Fi or NFC. (depending on model).
NOTE
− Default Cycle: P1. Pots & Pans
This cycle is for cleaning the inside of the appliance. Use the cycle without dishes in the appliance. It eliminates residual soils, odor, white spots, and other dirt. Add citric acid or another cleaning agent for more effective results.
This cycle is a quick rinse only for dishes that will not be washed immediately. The cycle rinses dishes that have excess soil to soften dried on residue. Rinsing the dishes helps prevent odors in the appliance. Do not use detergent with the Rinse function.
This cycle will quickly clean lightly soiled dishes.
Select the desired cycle button and then select the options for that cycle. For more information about Cycle Options, see the Available Options section.
This option automatically sets the spray intensity to soft for the upper spray arm and strong for the lower spray arm. Place heavily soiled dishes like plates and bowls in the lower rack and lightly soiled dishes like cups and small plates in the upper rack to get the best results.
This option washes intensively by selecting the upper or lower racks. For small loads, use just the upper or lower rack to save energy and time. By pressing the Half Load button, the settings (Upper)
(Lower) and the cancellation of the Half Load option are available.
This option saves energy by reducing the wash and rinse temperatures. Wash time is increased to maintain wash performance. Do not use this cycle with heavily soiled dishes.
This option adds steam during the cycle to improve wash performance.
Raises the main wash or heating rinse temperature to improve cleaning.
Select the Extra Dry option for better drying performance. This option adds Extra Drying time to the cycle and raises the heating rinse temperature.
The Delay Start feature delays the start of a selected cycle. Each time the Delay Start button is pressed, the delay time increases by an hour. The delay time can be set from 1 to 12 hours, in one-hour increments.
The Control Lock feature helps prevent settings from being changed during a cycle. Selecting this feature locks all of the buttons, except for the Power button, on the control panel. This feature does not lock the door.
will show on the display.Control Lock button can be set at any time by turning on the appliance.
Press and hold Delay Start for 3 seconds to connect to the network. Refer to SMART FUNCTIONS sections for detailed information about this feature.
The door will open automatically at the end of a programme that includes drying in order to enhance drying performance.

WARNING: Keep children away from the appliance while the appliance is operating. Exposure to high temperature steam may cause scalding or burns.
SignaLight™ shows the status of the appliance, whether it has encountered any problems, whether it is operating normally, or whether it is ready to wash dishes.

shows on the display.− The default setting is on
. When
shows on the display, the green lamp stays on for 90 seconds after the cycle has finished.
− You can set the lamp setting to
on the display so that the dishwasher keeps the green lamp on until the door is opened manually. (and the Auto Open Dry feature is set to OFF).


Appliance loaded in accordance with standard specifications.
Cutlery Basket

Upper Rack

a. Glasses
b. Cups
c. Saucers
Lower Rack

d. Dinner plates
e. Soup plates
f. Dessert plates
Cutlery Basket

Upper Rack

a. Glasses
b. Cups
c. Saucers
d. Dessert plates
Lower Rack

d. Dessert plates
e. Dinner plates
f. Soup plates
For effective washing performance, always follow the instructions.



The combination of high water temperature and appliance detergents may damage certain items. Do not wash the following items.
CAUTION
Daily Use Load
The lower rack is suitable for dinner plates, soup bowls, dishes, pots, pans, lids and even a grill tray.
Plates should be positioned upright and facing the centre of the rack and pots, pans and large dishes must be turned upside down.

To make it easier to load larger dishes, the front row of tines can be folded down.

CAUTION: Do not obstruct the rotation of the spray arms.

Folding Down the Rack Tines (Optional)
Fold tines down to fit larger dishes; pull tines back up to fit smaller dishes.

Daily Use Load
The upper rack is suitable for delicate items such as, small plates, long cutlery, cups, glasses and appliance safe plastic items.
Cups, glasses and bowls must be positioned upside down.
Plates should be positioned upwards with the plate.

The cup racks provide support for long steam glasses.

The left side row of tines can be folded down or the cup racks can be folded up out of the way for tall crockery items.

CAUTION: Do not obstruct the rotation of the spray arms.

The left and right cup racks are interchangeable and can be removed.
1. Slide cup rack down into its closed position.

2. Locate assembly slot on cup rack and firmly pop rack off support bar on that side.

3. Slide cup rack off support bar on opposite side.

4. Reverse instructions to replace cup rack.
The height of the upper rack can be adjusted when you load glasses with long stems or tall crockery items.
There are three available positions for adjusting the height of the upper rack to create more space.

Lowering the Rack
Hold the rack at the centre of each side to support its weight. Then, push the button on each side to release the rack and lower it to the lower position.

Raising the Rack
Lift the rack at the centre of each side until the rack locks into place in the upper position. It is not necessary to lift the lock levers to raise the rack.

Possible plate size according to the upper rack position

WARNING: Before adjusting, ensure the rack is empty of all dishes. Otherwise dishes may get damaged or you may get injured.
NOTE

Daily Use Load
For Large utensils, such as whisks, the cover can be opened by being unhinged.
Place forks and spoons in the cutlery basket with their handles downwards.

WARNING
CAUTION

The cutlery rack is best suited for flatware and most cooking or serving utensils. It can also fit small prep bowls and lids. The separators on the cutlery rack help keep utensils separated to avoid damage and improve cleaning.

If the handles of your cutlery are too thick, then reverse the pieces so that the handles face the other direction.

The tray on the left side can be adjusted to a high or low position to accommodate utensils or cutlery of different sizes. Remove dishes before adjusting the tray. Adjust the tray by sliding the lever

The entire cutlery rack can be removed if more space is needed on the upper rack for larger items.
Always remove the cutlery from the rack before removing the rack.
Pull the rack out to the end of the rails. Then, lift the front of the rack so that the rollers clear the stop on the end of the rail. The rack can now be slid forward and removed from the rails.

WARNING: Be careful when loading and unloading items with sharp edges. Load sharp knives with the blade down to reduce the risk of injury.
1. Push the button on the dispenser lid to open the cover.

2. Add dishwashing detergent to the main wash compartment until the level is between the lines marked 15 and 25.

3. Push the detergent lid to slide the lid closed until it clicks.

4. If a prewash is desired, fill the recessed prewash compartment area on the lid with detergent.


WARNING: Dishwasher detergent and rinse aid contain chemical components, like all other household detergent. So, they must be kept out of the reach of children.
CAUTION

NOTE
To maintain the effective wash performance of the appliance, check and refill dishwasher salt regularly.
To maintain the effective dry performance of the appliance, check and refill rinse aid regularly.
When the Rinse aid refill
icon illuminates lit, it means the rinse aid is almost empty. If necessary, refill the rinse aid chamber.
After refilling the dishwasher salt, a wash programme should be operated without dishes, as any spilled salt inside the appliance may cause rust or damage to the appliance if the left unwashed.
When the Salt refill
icon illuminates, it means the salt is almost empty. If necessary, refill the salt chamber.
CAUTION: Do not add detergent or any other solution into the water softener housing other than dishwasher salt. Doing so will cause the water softening system to malfunction.
NOTE
or
logo1. Check the distance between the appliance and the wireless router (Wi-Fi network).
2. Turn off the Mobile data or Cellular Data on your smartphone.

3. Connect your smartphone to the wireless router

NOTE
icon on the control panel is lit.Search for the LG SmartThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application.
or
logoCommunicate with the appliance from a smart phone using the convenient smart features.
Monitoring
Check the current status, cycle, options running time and cycle end time for the application on a single screen.
Download Cycle
Download one of many new special cycles that are not included in the basic cycles on the applicance.
Appliances that have been successfully registered can download a variety of specialty cycles specific to the appliance.
Only one downloaded cycle can be stored on the appliaice at the same time.
Once cycle download is completed in the appliance, the appliance keeps the downloaded cycle untill a new cycle is downloaded.
Machine Clean Reminder
This function shows how many cycles remain before it is time to run the Machine Clean cycle.
Smart Diagnosis™
This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.
Settings
Set the Rinse Aid Dispenser Level, Softening Level, Machine Clean Reminder, Chime Sound and Clean Indicator Light.
Push Alert
Turn on the Push Alerts to receive appliance status notifications.
The notifications are triggered even if the LG SmartThinQ application is off.
NOTE
Wireless LAN Module Specifications
| Model | LCW-003 |
| Frequency Range | 2412 to 2472 MHz |
| Output Power(Max) | IEEE 802.11b:18.37 dBm IEEE 802.11g:17.67 dBm IEEE 802.11n:17.67 dBm |
RF Radiation Exposure Statement
This equipment shall be installed and used at a minimum distance of 20 cm from the human body.
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http:// opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected]. This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.
Use this function if you need an accurate diagnosis by an LG Electronics customer information centre when the appliance malfunctions or fails. Use this function only to contact the service representative, not during normal operation.
1. Press the Power button to turn the appliance on. Do not press any other buttons.
2. When instructed to do so by the call centre, place the mouthpiece of your phone close to the Smart Diagnosis™ icon.

3. Press and hold Download Cycle until a countdown displays on the appliance.
4. Keep the phone in place until the tone transmission has finished.
5. Once the countdown is over and the tones have stopped, resume your conversation with the call centre agent, who will then be able to assist you using the information transmitted for analysis.
NOTE
or
logo Use this function if you need an accurate diagnosis by an LG Electronics customer information centre when the appliance malfunctions or fails.Smart Diagnosis™ can not be activated unless the appliance is connected to power. If the appliance is unable to turn on, then troubleshooting must be done without using Smart Diagnosis™.
To maintain performance and prevent problems, check the outside and inside of the appliance, including filters and spray arms regularly.
WARNING: When cleaning the outside and inside of the appliance, do not use any solvent based solutions such as thinners or accetone. It may cause fire or explosion.
NOTE:
In most cases, the exterior of the appliance can be cleaned with a soft damp cloth or sponge, then dried with a soft cloth. If the appliance has a stainless steel exterior, use a stainless steel cleaner.
CAUTION: If cooking oil is spilled on the exterior of the product, wipe it off immediately. Do not clean the exterior of the product with cleaners which contain alcohol, thinners, bleach, benzene, flammable liquids, or abrasives. These substances may discolor or damage the appliance
Clean the interior of the appliance periodically with a soft, damp cloth or sponge to remove food and dirt particles.
Food residue may be stuck in the narrow gaps inside the appliance after completion of washing. Wipe off all food residue.

Remove all dishes, cutlery basket and cutlery basket holder from appliance. Only racks should remain in tub. For best results, use citric acid powder (can be found in canning sections of most supermarkets or online). Measure 3 tablespoons (45 g) of citric acid powder. Fill main wash compartment with measured powder.

If you cannot find citric acid powder, pour approximately 3 /4 - 1 1 /4 cups (200-300 mL) of white vinegar into shallow bowl and place in upper rack. Run Auto cycle. Do not use detergent. When the cycle is finished, restart.

CAUTION
1. Remove the lower rack and position the bottom spray arm so a wider vee is open to the front.
2. Turn the inner filter counter-clockwise and take out the assembled inner filter and stainless steel filter.

3. Clean the filters with a soft brush under running water. Reassemble the filters before reinstalling them.

4. To replace the assembled filters, position the spray arm so the wider vee is toward the front. Fit the filters back into the filter holder and secure them by turning the inner filter clockwise until it clicks into place.

WARNING: Be cautious of sharp edges when handling the stainless steel filter.
CAUTION: After using the appliance, particles of food are filtered by the filters. Any unremoved food residue may cause bad smell. In addition, drainage may have a problem due to food residue stuck in the filters.
NOTE: When assembling, rotate it firmly until it clicks.

If the spray arm holes are blocked by any food residue, dishes may not be cleaned well due to improper water spray.
It is recommended that the spray arms be cleaned once every two weeks.
1. Make sure that the water jet holes are not blocked by food particles.
2. If any food residue blocks the spray arm holes, remove it with a pin or any sharp tool.

CAUTION: To avoid breaking the variable angle spray arm end sections, do not pull or manually rotate them.
1. Pull the upper rack forward. Make sure that the water jet holes are not blocked by food particles.
2. When cleaning is necessary, remove the upper spray arm by turning the nut on the bottom of the spray arm 1 /8 turn counterclockwise and pulling down.

3. Remove food particles by rinsing or shaking the spray arm.
4. If any food residue blocks the spray arm holes, remove it with a pin or any sharp tool.

5. After removing the food residue, clean the spray arms holes under running water.
6. After cleaning the upper spray arm, press it up into place. Turn the nut 1/8 turn clockwise to make sure that the nut locks back into place.

7. After assembly, check whether the spray arms rotate freely.
1. Unplug the appliance.
2. Turn off the water tap.
3. Unscrew the water supply hose.
4. Remove the seal and the plastic filter with a pair of small pliers or scissor grips.

5. Refit the filter and gasket and make sure that it is sitting correctly.
6. Refit and secure the water supply hose in reverse order. Do not use any mechanical device to tighten the hose. A soft cloth can be used to assist hand tightening.
NOTE
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service:
| Problem | Possible Cause | Solutions |
| Appliance will not operate. | Door is not completely closed. | • Level the appliance again. |
| Power supply or power cord is not connected. | • Connect the power supply or cord properly. | |
When the Control Lock feature is activated, the display code will show on the display. | • Deactivate the Control Lock button. • Press and hold Half Load and Energy Saver simultaneously for 3 seconds to activate or deactivate Control Lock. | |
| Fuse is blown or circuit breaker tripped. | • Replace the fuse or reset the circuit breaker. | |
| Appliance continuously beeps when the door is opened, during or right after a cycle has completed. | The contents of the appliance are hot and care should be used when placing your hands inside the appliance. | • Close the door until the appliance and dishes have cooled down. The beeping will stop if the door is closed or the interior temperature has cooled. |
| Water remains in sump after completion of cycle. | Drain hose is kinked or clogged. | • Adjust hose or clear blockage. |
| Water may remain if the power supply was lost before normal end of the course or was manually disconnected. | • Re-start the course | |
| Sprays arms do not rotate smoothly. | Holes of spray arms are blocked by food particles. | • Clean the holes of spray arms |
| Upper rack is crooked. | Rack is poorly adjusted. | • See the Height Adjustable Upper Rack section. |
| Lamps do not illuminate | Power is not connected. | • Connect power supply. |
| There is excessive foam inside the appliance. | Failure to use the detergent exclusive for appliance. | • Use the detergent exclusive for appliance. |
| An excessive amount of rinse may cause foam. | • Reduce the rinse aid dispensing level. | |
| Detergent is left in the detergent dispenser. | Unbalanced upper rack. | • Adjust the left/right height of the upper rack. |
| Detergent may not be dispensed because poor stacking of the dishes prevent automatic opening of the detergent dispenser. | • Correctly arrange the dishes and always dry out the dispenser before adding new detergent so that it does not clump together. | |
| Water leaks outside the appliance. | The door may not be closed due to tilted appliance. In this case a water leak may occur. | • Check the leveling by adjust the leg. |
| Wrong installation of drainage hose may cause water leak. | • Check the connecting part of drainage hose. | |
| If the power is off, a water leak may be caused by a poor connection to the tap. | • Check the connection water supply hose. | |
| Cloudiness on glassware | Combination of excessive detergent and hard water. | • Use less detergent and use a rinse aid to minimize the problem. • Check the setting of softening system. |
| Black or gray marks on dishes. | Aluminum items rubbing dishes during cycle. | • Reposition the dishes. |
| Yellow or brown film on inside surfaces of appliance. | Coffee or tea stains. | • Eliminate the stain by using a stain removal product. |
| Yellow water remains inside the dishwater | When initially using the appliance, Yellow water may generate in the water softener tank. | • This is a normal condition, and it is harmless to humans. It disappears after 1~3 cycles. |
| Spots and filming on dishes. | Wrong amount of detergent used. | • Use the recommended amount of detergent. |
| Overloading. | • Do not overload the appliance. | |
| Improper loading. | • See the Operation section. | |
| Insufficient water pressure. | • Water pressure should be between 20 and 80 psi. | |
| Insufficient detergent. | • Add the recommended amount of detergent. See the Operation section. | |
| Rinse aid dispenser is empty | • Refill rinse aid dispenser | |
| The water softener has no salt or insufficient the salt. | • Check whether there is the salt in the water softener | |
| Water hardness level may be set too low. | • Increase the hardness level setting value. | |
| The rinse aid may be insufficient. | • Refill the rinse aid or increase the dispensing level. | |
| Hard water buildup in the tub | • Remove all dishes, cutlery basket and cutlery basket holder from appliance. Only racks should remain in tub. For best results, use citric acid powder (can be found in canning sections of most grocery stores or online). Measure 3 tablespoons (45 g) of citric acid powder. Fill main wash compartment with measured powder. If you cannot find citric acid powder, pour approximately ¾ - 1 ¼ cups (200-300mL) of white vinegar into shallow bowl and place in upper rack. Run Auto cycle. Do not use detergent. When the cycle finish, run it again. | |
| Odor | The previous cycle was stopped before completion and residual water remains in the appliance. | • Turn on the power, run the Cancel cycle option to remove the residual water, then run the Quick cycle using detergent but with the appliance empty |
| There is food in the bottom of the unit or in the filter | • Clean the filter and the interior according to the Maintenance section of the owner’s manual. | |
| Unwashed dishes are left in the unit for a long time. | • Cycle with one cup of white vinegar in a appliance safe glass or bowl placed on the upper rack. (Vinegar is an acid, and with constant use it could damage your appliance.) | |
| Food soil remains on dishes. | Improper cycle selection. | • Select correct cycle based on soil level and type of dishware being washed. |
| Water temperature is too low. | • Check water supply connection or water heater setting. | |
| Dishwashing detergent was not used. | • Use recommended detergent. | |
| Low inlet water pressure. | • Water pressure should be between 20 and 80 psi. | |
| Water jet holes on spray arms blocked. | • Clean the spray arms | |
| Improper loading of dishes. | • Make sure dishes do not block spray arm rotation or interfere with detergent dispenser. | |
| Filters are clogged. | • Clean filters. | |
| Too much Unremoved food debris on dishes. | • Large particles of food residues should be removed from the dishes before staring wash. | |
| Noise | Some level of noise is normal during operation. | • Detergent cover opening. • Drain pump at the beginning of drain cycle. |
| The appliance is not level. | • Adjust leveling feet. | |
| Nozzle arm knocking against dishes. | • Reposition the dishes. | |
| Water pressure is too high. | • Adjust water pressure. | |
| Dishes don’t dry. | Rinse agent dispenser empty. | • Check and refill the rinse agent dispenser if empty. For better drying result, slightly open the door after operation. |
| Tablets used may not have a built in rinse aid. This will reduce the drying performance. | • Change to a tablet that includes a rinse agent (contact the tablet manufacturer if unsure). Alternatively, you can use a liquid rinse agent in the dispenser if the tablets don’t have a rinse agent built in. | |
| A cycle without the Extra Dry option was selected. | • Select a cycle that defaults to the Extra Dry option. | |
| Your home appliance and smartphone is not connected to the Wi-Fi network. | The password for the Wi-Fi that you are trying to connect to is incorrect. | • Find the Wi-Fi network connected to your smartphone and remove it, then register your appliance on LG SmartThinQ. |
| Mobile data for your smartphone is turned on. | • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network. | |
| The wireless network name (SSID) is set incorrectly. | • The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) | |
| The router frequency is not 2.4 GHz. | Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. | |
| The distance between the appliance and the router is too far. | • If the distance between the appliance and the router is too far, the signal may be weak and the connection may not be configured correctly. Move the location of the router so that it is closer to the appliance. |
| Problem | Possible Cause | Solutions |
![]() | Water inlet problem. | • Check for a clogged, kinked or frozen water supply hose. • Check water supply. |
![]() | Drainage Problem. | • Check for a clogged, kinked or frozen drain hose. |
| Waste spigot is clogged. | • Remove knockout on waste spigot. | |
| Filters are clogged. | • Clean Filters. | |
![]() | Oversudsing caused by improper detergent, such as liquid dish soap. | • Do not use hand dishwashing liquids. Only use detergents which are designed for use in automatic dishwashers. |
| • To remove detergent residue in the tub, pour approximately 100~200 ml of milk into a shallow bowl, place it to the upper rack and then run the appliance on the Auto cycle. | ||
| Failure to level appliance. | • Make sure that the appliance is properly leveled. | |
![]() | Excessive Water supplied. | • Call for service if the same problem occurs again. |
![]() | Water leakage problem. | |
![]() | Heater circuit failure. | |
![]() | Thermistor failure | |
![]() | Motor trouble | |
![]() | Vario motor trouble |
Reference file: LG XD3A25MB 15 Place QuadWash® Dishwasher
Additionally, the document applies to other LG Electronics models: XD3*25**, XD4*24**, XD3*15**, XD4*14**