* Depending on the model, some of the following functions may not be available.
Use this page to become more familiar with the parts and features of your refrigerator. Page references are included for your convenience.
* Optional Parts : Not included with all models.
Clean the refrigerator
Connect the power supply.
Turn off the icemaker if the refrigerator is not yet connected to the water supply. (Ice Maker installed only).
* This is applicable only to certain models.
Wait for the refrigerator to cool.
The refrigerator makes a loud noise after initial operation.
Open refrigerator doors and freezer drawers to ventilate the interior.
* Depending on the model, some of the following functions may not be available.
Control Pad Features
Refrigerator Temperature
Freezer Temperature
NOTE: The displayed temperature is the target temperature, and not the actual temperature of the refrigerator. The actual refrigerator temperature depends on the food inside the refrigerator.
Ice Plus
This function increases both ice making and freezing capabilities.
Door Alarm
CAUTION: Display Mode (For Store Use Only) The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When activated OFF will display on the control panel and the display will remain on for 20 seconds. To deactivate / activate: With either refrigerator door opened, press and hold the Refrigerator and Ice Plus buttons at the same time for five seconds. The control panel will beep and the temperature settings will display to confirm that Display Mode is deactivated. Use the same procedure to activate Display Mode.
* Depending on the model, some of the following functions may not be available.
Ice is made in the automatic icemaker and sent to the dispenser. The icemaker will produce 12 cubes per cycle—approximately 120 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions.
Turning the Automatic Icemaker On or Off
CAUTION
When You Should Turn the Icemaker Off
NOTE: The ice bin should be emptied when the icemaker on/off switch is turned to the OFF position
Normal Sounds You May Hear
The icemaker water valve will buzz as the icemaker fills with water. If the power switch is in the ON (I) position, it will buzz even if it has not yet been hooked up to water. To stop the buzzing, move the power switch to OFF (O).
Preparing For Vacation
Set the icemaker power switch to OFF (O) and shut off the water supply to the refrigerator.
NOTE: The ice bin should be emptied anytime the icemaker on/off switch is turned to the OFF (O) position.
If the ambient temperature will drop below freezing, have a qualified technician drain the water supply system to prevent serious property damage due to flooding caused by ruptured water lines or connections.
Food Preservation Location
Each compartment inside the refrigerator is designed to store different types of food
Store your food in the optimal space to enjoy the freshest taste.
Food Storage Tips
* The following tips may not be applicable depending on the model.
Food | How To |
Butter or Margarine | Keep opened butter in a covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze. |
Cheese | Store in the original wrapping until you are ready to use it. Once opened, rewrap tightly in plastic wrap or aluminum foil. |
Milk | Wipe milk cartons. For coldest milk, place containers on an interior shelf. |
Eggs | Store in original carton on interior shelf, not on door shelf. |
Fruit | Do not wash or hull the fruit until it is ready to be used. Sort and keep fruit in its original container, in a crisper, or store in a completely closed paper bag on a refrigerator shelf. |
| Leafy Vegetables | Remove store wrapping and trim or tear off bruised and discolored areas. Wash in cold water and drain. Place in plastic bag or plastic container and store in crisper |
| Vegetables with skins (carrots, peppers) | Place in plastic bags or plastic container and store in crisper. |
| Fish | Store fresh fish and shellfish in the freezer section if they are not being consumed the same day of purchase It is recommended to consume fresh fish and shellfish the same day purchased. |
| Leftovers | Cover leftovers with plastic wrap or aluminum foil, or store in plastic containers with tight lids. |
Storing Frozen Food
NOTE: Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times.
Freezing
NOTE: Allow hot foods to cool at room temperature for 30 minutes, then package and freeze. Cooling hot foods before freezing saves energy
Packaging
Packaging recommendations:
Follow package or container instructions for proper freezing methods.
Do not use .
Humidity Controlled Crisper
* Depending on the model, some of the following functions may not be available.
The crispers provide fresher tasting fruit and vegetables by letting you easily control humidity inside the drawer.
You can control the amount of humidity in the moisture-sealed crispers by adjusting the control to any setting between Vegetable and Fruit. .
Glide’N’Serve
Glide’N’Serve and Humidity Controlled Crisper
ICE BIN (In some models)
To Remove the Glass
(Pantry drawer not shown for clarity)
Door Bins
The door bins are removable for easy cleaning and adjustment.
The shelves in your refrigerator are adjustable to meet your individual storage needs. Your model may have full or split shelves.
Adfusting the shelves to fit items of different heights will make finding the exact item you want easier. Doing so will also reduce the amount of time the refrigerator door is open which will save energy
Detaching the Shelf
Tilt up the front of the shelf and then lift the shelf straight up. Pull the shelf out.
Assembling the Shelf
How to remove the full-width shelf
The full-width shelf placement
General Cleaning Tips
Exterior
CAUTION
WARNING: Use non - flammable cleaner. Failure to do so can result in fire, explosion, or death
WARNING: In case of replacement, the new lamp should be same specification as the original
Inside Walls (allow freezer to warm up so the cloth will not stick)
Door Liners and Gaskets
Plastic Parts (covers and panels)
Condenser Coils
LIGHT (LED) REPLACEMENT
Note: Do not remove the LED, it is only to be removed by qualified technician
Should you experience any problems with your refrigerator, it has the capability of transmitting data via your telephone to the LG service center. This gives you the capability of speaking directly to our trained specialists. The specialist records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effiective diagnosis.
If you experience problems with your refrigerator, call to the LG service center. Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent. The transmission sounds that you will hear are normal and sound similar to a fax machine.
Smart DiagnosisTM cannot be activated unless your refrigerator is connected to power. If your refrigerator is unable to turn on, then troubleshooting must be done without using Smart Diagnosis TM
First, call to the LG service center. Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent.
NOTE
NOTE
Review the Troubleshooting section before calling for service; doing so will save you both time and money.
Problem | Possible causes | Solutions |
Refrigerator and Freezer section are not cooling. | The refrigerator control is set to OFF (some models). | Turn the control ON. Refer to the Setting the Controls section for proper temperature settings. |
Refrigerator is in the defrost cycle. | During the defrost cycle, the temperature of each compartment may rise slightly. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed. | |
Refrigerator was recently installed. | It may take up to 24 hours for each compartment to reach the desired temperature. | |
Refrigerator was recently relocated. | If the refrigerator was stored for a long period of time or moved on its side, it is necessary for the refrigerator to stand upright for 24 hours before connecting it to power. | |
Cooling System runs too much. | Refrigerator is replacing an older model. | Modern refrigerators require more operating time or moved on its side, it is necessary for the technology. |
Refrigerator was recently plugged in or power restored. | The refrigerator will take up to 24 hours to cool completely. | |
The door is opened often or a large amount of food / hot food was added. | Adding food and opening the door warms the refrigerator, requiring the compressor to run longer in order to cool the refrigerator back down. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. (Refer to the Food Storage Guide.) | |
Doors are not closed completely. | Firmly push the doors shut. If they will not shut all the way, see the Doors will not close completely or pop open section in Troubleshooting. | |
Refrigerator is installed in a hot location. | The compressor will run longer under warm conditions. At normal room temperatures 70°F (21 °C) expect your compressor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more often. The refrigerator should not be operated above 110°F (43 °C). | |
Condenser / back cover is clogged. | Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area. | |
Refrigerator or Freezer section is too warm. | Refrigerator was recently installed. | It may take up to 24 hours for each compartment to reach the desired temperature. |
The air vents are blocked. Cold air circulates from the freezer to the fresh food section and back again through air vents in the wall dividing the two sections. | Locate air vents by using your hand to sense airflow and move all packages that block vents and restrict airflow. Rearrange items to allow air to flow throughout the compartment. Refer to the airflow diagram in the Using Your Refrigerator section.) | |
Doors are opened often or for long periods of time. | When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. | |
Unit is installed in a hot location. | The refrigerator should not be operated in temperatures above 110°F (43 °C). | |
A large amount of food or hot food was added to either compartment. | Adding food warms the compartment requiring the cooling system to run. Allowing hot food to cool to room temperature before putting it in the
| |
Doors not closed correctly. | See the Doors will not close correctly or pop open section in Parts & Features Troubleshooting. | |
Temperature control is not set correctly. | If the temperature is too warm, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information. | |
Defrost cycle has recently completed. | During the defrost cycle, the temperature of each compartment may rise slightly and condensation may form on the back wall. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed. | |
Interior moisture buildup. | Doors are opened often or for long periods of time. | When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. |
Doors not closed correctly. | See the Doors will not close correctly section in the Troubleshooting section. | |
Weather is humid. | Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments. | |
Defrost cycle recently completed. | During the defrost cycle, the temperature of each compartment may raise slightly and condensation may form on the back wall. Wait 30 minutes and confirm that the proper temperature has been restored once the defrost cycle has completed. | |
Food is not packaged correctly. | Food stored uncovered or unwrapped, and damp containers can lead to moisture accumulation within each compartment. Wipe all containers dry and store food in sealed packaging to prevent condensation and frost. | |
Food is freezing in the refrigerator compartment. | Food with high water content was placed near an air vent. | Rearrange items with high water content away from air vents. |
Refrigerator temperature control is set incorrectly. | If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information. | |
Refrigerator is installed in a cold location. | When the refrigerator is operated in temperatures below 41°F (5°C), food can freeze in the refrigerator compartment. The refrigerator should not be operated in temperatures below 55°F (13°C). | |
Frost or ice crystals form on frozen food (outside of package). | Door is opened frequently or for long periods of time. | When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. Increased moisture will lead to frost and condensation. To lessen the effect, reduce the frequency and duration of door openings. |
Door is not closing properly. | Refer to the Doors will not close correctly or pop open section in the Troubleshooting section. | |
Refrigerator or Freezer section is too cold. | Incorrect temperature control settings. | If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information. |
Frost or ice crystals on frozen food (inside of sealed package). | Condensation from food with a high water content has frozen inside of the food package. | This is normal for food items with a high water content. |
| Food has been left in the freezer for a long period of time. | Do not store food items with high water content in the freezer for a long period of time. | |
| Icemaker is not making enough ice. (Ice Maker installed only). | Demand exceeds ice storage capacity. | The icemaker will produce approximately 70-210 cubes in a 24 hour period. |
House water supply is not connected, valve is not turned on fully, or valve is clogged. | Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber. | |
Water filter has been exhausted. | It is recommended that you replace the water filter
| |
| Low house water supply pressure. | The water pressure must be between 20 and 120 psi (0,14 y 0,82 MPa) on models without a water filter and between 40 and 120 psi (0.28 y 0.82 MPa) If the problem persists, it may be necessary to contact a plumber. | |
Reverse Osmosis filttation system is used. | Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to Water Pressure section.) | |
| Tubing connecting refrigerator to house supply valve is kinked. | The tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks. | |
Doors are opened often or for long periods of time. | If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature. Lowering the refrigerator temperature can help, as well as not opening the doors as frequently. | |
| Doors are not closed completely. | If the doors are not properly closed, ice production will be affected. See the Doors will not close completely or pop open section in Parts & Features Troubleshooting for more information. | |
| The temperature setting for the freezer is too warm. | The recommended temperature for the freezer compartment for normal ice production is 0°F (–18 °C). If the freezer temperature is warmer, ice production | |
Icemaker is not making enough ice (continued). (Ice Maker installed only). | Refrigerator was recently installed or icemaker recently connected. | It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice. |
Icemaker is not turned on | Locate the icemaker ON/OFF switch and confirm that it is in the ON (I) position. | |
The ice detecting sensor is obstructed. | Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make sure that the sensor area is clean at all times for proper operation. | |
The refrigerator is not connected to a water supply or the supply shutoff valve is not turned on. | Connect the refrigerator to the water supply and turn the water shutoff valve fully open | |
Icemaker shutoff (arm or sensor) obstructed. | If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice path between the two sensors. | |
Reverse osmosis water filtration system is connected to your cold water supply. | Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to the Water Pressure section.) | |
Ice has bad taste or odor. (Ice Maker installed only). | Water supply contains minerals such as sulfur. | A water filter may need to be installed to eliminate taste and odor problems. NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals/odor/taste in all water supplies. |
Icemaker was recently installed. | Ice that has been stored for too long will shrink, become cloudy, and may develop a stale taste. Throw away old ice and make a new supply. | |
The food has not been stored properly in either compartment. | Rewrap the food. Odors may migrate to the ice if food is not wrapped properly. | |
The interior of the refrigerator needs to be cleaned. | See the Care and Cleaning section for more information. | |
The ice storage bin needs to be cleaned. | Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry before reinstalling it. | |
Icemaker is making too much ice. (Ice Maker installed only). |
Icemaker shutoff (arm/sensor) is obstructed | Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait 24 hours to confirm proper operation. |
Clicking | The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling
| Normal Operation |
Rattling | Rattling noises may come from the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator. | Normal Operation |
Refrigerator is not resting solidly on the floor
| Floor is weak or uneven or leveling legs need to be adjusted. See the Door Alignment section. | |
Refrigerator with linear compressor was jarred while running. | Normal Operation | |
Whooshing | Evaporator fan motor is circulating air through the refrigerator and freezer compartments. | Normal Operation |
Air is being forced over the condenser by the condenser fan. | Normal Operation | |
Gurgling | Refrigerant flowing through the cooling system. | Normal Operation |
Popping | Contraction and expansion of the inside walls due to changes in temperature. | Normal Operation |
Sizzling | Water dripping on the defrost heater during a defrost cycle. | Normal Operation |
Vibrating | If the side or back of the refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound. | To eliminate the noise, make sure that the sides and back cannot vibrate against any wall or cabinet. |
Dripping | Water running into the drain pan during the defrost cycle. | Normal Operation |
Pulsating or High-Pitched Sound | Your refrigerator is designed to run items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models. While the refrigerator is running, it is normal to hear a pulsating or high-pitched sound. | Normal Operation |
Doors will not close correctly or pop open. | Food packages are blocking the door open. | Rearrange food containers to clear the door and door shelves. |
Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position. | Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the Using Your Refrigerator section for more information. | |
The doors were removed during product installation and not properly replaced. | Remove and replace the doors according to the Removing and Replacing Refrigerator Handles and Doors section. | |
Refrigerator is not leveled properly. | See Door Alignment in the Refrigeration Installation section to level refrigerator. | |
Doors are difficult to open. | The gaskets are dirty or sticky. | Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning. |
Door was recently closed. | When you open the door, warmer air enters the refrigerator. As the warm air cools, it can create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to equalize, then see if it opens more easily. | |
Refrigerator wobbles or seems unstable. | Leveling legs are not adjusted properly. | Refer to the Leveling and Door Alignment section. |
Floor is not level. | It may be necessary to add shims under the leveling legs or rollers to complete installation. | |
Lights do not work. | LED interior lighting failure. | The refrigerator compartment lamp is LED interior lighting, and service should be performed by a qualified technician. Refer to the Light Bulb Replacement section. |
Refrigerator has an unusual odor. | The Air Filter may need to be set to the MAX setting or replaced. | Set the Air Filter to the MAX setting. If the odor does not go away within 24 hours, the filter may need to be replaced. See the Replacing the Air Filter section for replacement instructions. |
The interior of the refrigerator is covered with dust or soot. | The refrigerator is located near a fire source, such as a fireplace, chimney, or candle. | Make sure that the refrigerator is not located near a fire source, such as a fireplace, chimney, or candle. |
Reference file: LG LFC24770ST 24 cu. ft. French Door Refrigerator
Additionally, the document applies to other LG Electronics models: LFC22770**, LFC24770**, LFC24786**, GF24BGS, GF22BGS, GF24BGSK, GM-B223RSNM, GF22BGSK1, LFNS22520*, LFCS22520*, GF22BGSK