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18
Before you call for service…
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Save time and money! Review the charts on the following
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Problem Possible Causes What To Do
Refrigerator does not
operate
Refrigerator in defrost cycle. :DLWDERXWPLQXWHVIRUGHIURVWF\FOHWRHQG
Temperature control dial in OFF
position.
Move the temperature control dial to a temperature setting.
Refrigerator is unplugged. Push the plug completely into the outlet.
The fuse is blown/circuit breaker is
tripped.
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Vibration or rattling (slight
vibration is normal)
Roller screws or leveling legs need
adjusting.
See Rollers and Leveling Legs.
Fresh food or freezer
compartment too warm
Temperature control dial not set cold
enough.
See About the temperature control dial.
Warm weather or frequent door
openings.
Set the temperature control dial one step colder. See About
the temperature control dial.
Door left open. Check to see if package is holding door open.
Package blocking air duct in freezer
compartment.
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compartment.
Motor operates for
long periods or cycles
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(Modern refrigerators
with more storage space
and a larger space and
a larger freezer require
more operating time.
They start and stop
often to maintain even
temperatures.)
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plugged in.
Wait 24 hours for the refrigerator to completely cool down.
Often occurs when large amounts of
food are placed in refrigerator.
This is normal.
Door left open. Check to see if package is holding door open.
Hot weather or frequent door
openings.
This is normal.
Temperature control dial set at the
coldest setting.
See About the temperature control dial.
Grille and condenser need cleaning. See Care and cleaning.
Frost or ice crystals on
frozen food (frost within
package is normal)
Door left open. Check to see if package is holding door open.
Too frequent or too long door
openings.
Automatic icemaker does
not work (on some models)
Icemaker is not on. Move the feeler arm to the ONGRZQSRVLWLRQRUPRYHWKH
power switch to the ON position
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connected.
See Installing the water line.
Freezer compartment too warm. Wait 24 hours for the refrigerator to completely cool down.
Piled up cubes in the storage bin
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Frequent “buzzing” sound
supply to the refrigerator
has not been connected
Icemaker is on but the water
Move the feeler arm to the STOPXSSRVLWLRQRUPRYH
the power switch to the OFF position, Keeping it on will
damage the water valve..
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refrigerator to water line may be
clogged.
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Slow ice cube freezing Door left open. Check to see if package is holding door open.
Temperature control dial not set cold
enough.
See About the temperature control dial.
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