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Vacuum cleaner 1. Unplugged at wall outlet. 1. Plug in firmly, press the
won’t run. ON/OFF switch.
2. Tripped circuit breaker 2. Reset circuit breaker or
or blown fuse. replace fuse.
3. Thermal protector tripped. 3. Allow vacuum cleaner to cool
50 minutes.
4. Defective wall outlet. 4. Check with a good appliance
or lamp. Have outlet properly
serviced.
Poor job of dirt 1. Full or clogged dust cup. 1. Empty dust cup.
pick-up. 2. Wrong floor setting. 2. Adjust setting.
3. Worn agitator. 3. Replace agitator.
4. Clogged nozzle, hose, or wand 4. Check for and remove any
clogs in nozzle, hose, and
wand.
5. Hole in hose. 5. Replace hose.
6. Hose not inserted fully. 6. Insert hose fully.
7. Motor protection system 7. Check for clogs in hose.
activated.
8. Dirty filters. 8. Clean pre-filter, primary filter or
replace HEPA Media Exhaust
filter.
Agitator does not 1. Handle in full upright position. 1. Move handle from upright
turn. position.
2. Agitator overload protector 2. Press AGITATOR RESET
tripped button.
3. Thermal protector tripped. 3. Allow vacuum cleaner to cool
50 minutes.
4. Nozzle switch in BARE FLOOR 4. Press nozzle switch to change
position. to carpet position.
Airflow restricted 1. Attachment use restricts 1. Check attachments for fuzz,
with attachment use; air flow. lint, pet hair or other debris.
sound changes.
2. New carpet fuzz clogged 2. Check for and remove any
air path. clogs and clean hose.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
BEFORE REQUESTING SERVICE
WARNING
Electric Shock or Personal Injury Hazard.
Disconnect the electrical supply before performing maintenance to the vacuum cleaner.
Failure to do so could result in electric shock or personal injury from vacuum cleaner
suddenly starting.
Review this chart to find do-it-yourself solutions for minor performance problems. Any
service needed, other than those described in these Operating Instructions, should be
performed by an authorized service representative.
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