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11 Service & Support
The «Troubleshooting» chapter provides valuable information for dealing with
minor operating faults. This saves you the time, effort and potential cost of having
to call out a service technician.
Information on the V-ZUG warranty can be found at www.vzug.com →Service →Warranty in-
formation. Please read this information carefully.
Please register your V-ZUG appliance online immediately at www.vzug.com→Service→War-
ranty registration. This will allow you to take advantage of the best possible support in the
event of an fault in the appliance during the warranty period. You will require the serial
number (FN) and appliance designation to complete the registration process. This informa-
tion can be found on the identification plate for your appliance.
My appliance information:
FN: ___________________ Appliance: _____________________
Always have this appliance information to hand when you contact V-ZUG. Thank you.
The identification plate and connection plate are located on the underside of the hob.
Requesting repairs
You can find the telephone number for your nearest V-ZUG service centre at
www.vzug.com→Service→Service hotline.
Technical enquiries, accessories, extended warranty
V-ZUG is happy to help with your general administrative and technical enquiries, orders for
accessories and spare parts, or information relating to advanced service agreements.
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