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54
Others
DVQX1136 (ENG)
Q&A
Troubleshooting
• Performing [Reset] in the [Setup] menu may resolve the issue.
• Further information is provided in the “Owner’s Manual for advanced features
(PDF format)”. Check it together with the information in this section.
The charging lamp blinks.
• Charging is being performed in a place with extremely high or low temperature.
→ Reconnect the USB connection cable (supplied) and retry charging in a place where
ambient temperature is 10 °C to 30 °C (50 °F to 86 °F) (temperature conditions also
apply to the battery itself).
• Charging is not possible if the power supply capacity of the computer is low.
The battery runs down quickly.
• [4K PHOTO] is set to [ ] ([4K Pre-Burst]).
→ When [
] ([4K Pre-Burst]) has been selected, the battery drains faster.
Select [
] ([4K Pre-Burst]) only when recording.
Focus not aligned correctly.
• Subject outside of focus range.
• [Focus/Release Priority] is set to [RELEASE]. (→44)
• [Shutter AF] is set to [OFF]. (→44)
• AF Lock is set inappropriately.
• If there are fingerprints or dirt on the lens, the focus may be set to the lens and not the
subject.
Subject appears skewed in pictures.
• If you take a picture of a moving subject in the electronic shutter mode, motion picture
recording mode, or 4K photo recording mode, the subject in the picture may be skewed
in some cases. This is characteristic of MOS sensors which serve as the camera’s pickup
sensors. This is not a malfunction.
Striping or flicker may appear under lighting such as fluorescent lighting
and LED lighting fixture.
• This is characteristic of MOS sensors which serve as the camera’s pickup sensors. This is
not a malfunction.
• If you are taking still pictures using the electronic shutter, the striping may be reduced by
setting a slower shutter speed.
• When noticeable flicker or striping is seen under lighting such as a fluorescent or LED lighting
fixture in the motion picture recording mode, you can reduce the flicker or striping by setting
up [Flkr Decrease] (→43) and fixing the shutter speed. It is possible to select a shutter speed
from [1/50], [1/60], [1/100], or [1/120]. You can set the shutter speed manually in the Creative
Video Mode. (→22)
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