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E-19
Troubleshooting
Maintenance Troubleshooting
Problem Things to check Instructions Page
Suction power is
weak.
Emptying the dust case.
Clean the filter.
P.E-16
P.E-18
Remove the dust.
Remove the dust.
Is the dust case full of dust?
Is dust stuck in the filters?
Is dust clogging the cyclone
chamber inside the dust case?
Is dust clogging the dry mop head?
P.E-17
P.E-18
P.E-12
Set the stick cleaner on the charging
station for charging.
Is the remaining battery level low?
P.E-8
P.E-8
Is the remaining battery level low?
P.E-8
Operation stops.
Clean the filter.
After washing, thoroughly air dry the
filters.
An abnormal odor
is coming from the
exhaust.
Is dust clogging the filters, dust
case, or cyclone chamber?
Are the filters thoroughly dried after
washing?
If the operating time is particularly short even
after charging correctly, the battery is exhausted.
Consult with the Hitachi authorized service agent.
Is the battery exhausted?
−
−
Set the stick cleaner on the charging
station for charging.
Set the stick cleaner on the charging station for charging.
The body is abnormally hot.
P.E-9
Wait for a while before starting operation again.
Did you leave the stick cleaner unattended
for a long period of time without charging it?
Have you repeatedly charged the battery
after finishing using the stick cleaner while
the battery was not completely discharged?
P.E-8
Operating time is
short even after
charging.
The battery capacity may be
temporarily recovering poorly.
Repeat the procedure of using the
cleaner until the battery is exhausted
and charging fully 2 or 3 times.
The cleaner does
not operate.
Is the remaining battery level low?
P.E-14
Securely attach it.
Is the handy cleaner securely
attached to the stick cleaner?
The handy cleaner is malfunctioning.
Consult with the Hitachi authorized service agent.
The indicator lamp flashes in green.
−
Detach it from the charging station.
Is the cleaner set on the charging station?
The exhaust or handy
cleaner is warm
(during operation).
The motor is being cooled via air flow, which is normal.
−
The handy cleaner
or charging station
is warm (while
charging).
It gets warm due to the flow of electrical current to the control circuit,
which is normal.
P.E-15 to
P.E-18
P.E-15 to
P.E-18
−
−
Use the cleaner at a room temperature of 0°C or more.
Is the room temperature low?
Are the clean filter and dust case
securely attached?
Is the cyclone chamber lid firmly
closed?
Securely attach it.
P.E-13
P.E-17
Firmly close it.
P.E-16
There is an abnormal
sound coming from
around the dust case.
P.E-9
Press the stick cleaner control button.
Is the handy cleaner control button pressed?
P.E-8
Set the stick cleaner on the charging
station for charging.
Is the remaining battery level low?
The LED lights do
not turn on or are
dim
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