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TROUBLESHOOTING GUIDE
COOLING
Problem Possible Causes Solutions
Refrigerator or
Freezer section is too
warm.
Refrigerator was recently installed. It may take up to 24 hours for each compartment to
reach the desired temperature.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. To lessen the effect, reduce the frequency
and duration of door openings.
Unit is installed in a hot location. The refrigerator should not be operated in temperatures
above 110F.
A large amount of food or hot food
was added to either compartment.
Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to room
temperature before putting it in the refrigerator will
reduce this effect.
Doors not closed correctly. See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting
Temperature control is not set
correctly.
If the temperature is too warm, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Defrost cycle has recently completed. During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm the
proper temperature has been restored once the defrost
cycle has completed.
Interior moisture
buildup.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long periods of
time, warm, humid air enters the compartment.
This raises the temperature and moisture level within the
compartment. To lessen the effect, reduce the frequency
and duration of door openings.
Doors not closed correctly. See the Doors will not close correctly section in the
Troubleshooting section.
Weather is humid. Humid weather allows additional moisture to enter the
compartments when the doors are opened leading to
condensation or frost. Maintaining a reasonable level of
humidity in the home will help to control the amount of
moisture that can enter the compartments.
Defrost cycle recently completed. During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm
that the proper temperature has been restored once the
defrost cycle has completed.
Food is not packaged correctly. Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within each
compartment. Wipe all containers dry and store food in
sealed packaging to prevent condensation and frost.
F706-10(�)(Kenmore).indd 33 2019-03-04 �� 10:40:31
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