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TROUBLESHOOTING GUIDE
COOLING
Problem Possible Causes Solutions
Refrigerator and
Freezer section are
not cooling.
Power cord unplugged. Plug into a known properly grounded 3-prong outlet.
Refrigerator is set to demo mode. Demo Mode allows the lights and control display to work
normally while disabling cooling to save energy while
on the showroom floor. Refer to the Setting the Controls
section for instructions on how to disable Demo Mode.
Refrigerator is in the defrost cycle. During the defrost cycle, the temperature of each
compartment may raise slightly. Wait 30 minutes and
confirm the proper temperature has been restored once
the defrost cycle has completed.
Refrigerator was recently installed. It may take up to 24 hours for each compartment to
reach the desired temperature.
Refrigerator was recently relocated. If the refrigerator was stored for a long period of time or
moved on its side, it is necessary for the refrigerator to
stand upright for 24 hours before connecting it to power.
Cooling System runs
too much.
Refrigerator is replacing an older
model.
Modern refrigerators require more operating time but use
less energy due to more efficient technology.
Refrigerator was recently plugged in
or power restored.
The refrigerator will take up to 24 hours to cool
completely.
Door opened often or a large amount
of food / hot food was added.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of
the refrigerator at once, keep food organized so it is
easy to find, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
Doors are not closed completely. Firmly push the doors shut. If they will not shut all the
way, see the Doors will not close completely or pop open
section in Parts & Features Troubleshooting.
Refrigerator is installed in a hot
location.
The compressor will run longer under warm conditions.
At normal room temperatures (70°F) expect your
compressor to run about 40% to 80% of the time.
Under warmer conditions, expect it to run even more
often. The refrigerator should not be operated above
110°F.
Condenser / back cover is clogged. Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
F706-10(�)(Kenmore).indd 32 2019-03-04 �� 10:40:31
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