LK3J 19A321 AA
2020 TRANSIT Owner’s Manual
ford.ca
owner.ford.com
2020 TRANSIT Owner’s Manual
September 2019
First Printing
Litho in U.S.A.
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: LK3J 19A321 AA 201908 20190823091629
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.
Introduction
About This Manual ..........................................9
Symbols Glossary ............................................9
Data Recording .................................................11
Perchlorate .......................................................15
Replacement Parts Recommendation
...........................................................................16
Special Notices ...............................................16
Mobile Communications Equipment
...........................................................................18
Export Unique Options ................................18
Environment
Protecting the Environment .......................19
Child Safety
General Information .....................................20
Installing Child Restraints ..........................22
Booster Seats .................................................38
Child Restraint Positioning ........................40
Child Safety Locks ........................................42
Seatbelts
Principle of Operation .................................44
Fastening the Seatbelts .............................45
Seatbelt Height Adjustment .....................47
Seatbelt Warning Lamp and Indicator
Chime .............................................................47
Seatbelt Reminder .......................................48
Child Restraint and Seatbelt
Maintenance ..............................................50
Seatbelt Extensions .....................................50
Supplementary Restraints
System
Principle of Operation ..................................51
Driver and Passenger Airbags ...................52
Side Airbags ....................................................58
Safety Canopy™ ...........................................59
Crash Sensors and Airbag Indicator ......60
Airbag Disposal ...............................................61
911 Assist
What Is 911 Assist ..........................................62
Emergency Call Requirements ................62
Emergency Call Limitations ......................63
Keys and Remote Controls
Principle of Operation .................................64
General Information on Radio
Frequencies ................................................64
Remote Control - Vehicles Without:
Passive Anti-Theft System (PATS)
..........................................................................65
Remote Control - Vehicles With: Passive
Anti-Theft System (PATS) ....................66
Remote Control - Vehicles With: Power
Sliding Door ................................................68
Replacing a Lost Key or Remote Control
...........................................................................70
MyKey™
Principle of Operation ...................................71
MyKey Settings ................................................71
Creating a MyKey ...........................................72
Programming a MyKey ................................72
Clearing All MyKeys ......................................74
Checking MyKey System Status ..............74
Using MyKey With Remote Start
Systems ........................................................75
MyKey – Troubleshooting ...........................75
Doors and Locks
Locking and Unlocking ................................76
Sliding Door - Vehicles
Without: Power Sliding Door
Sliding Door Precautions ...........................80
Opening the Sliding Door ..........................80
Closing the Sliding Door ..............................81
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Sliding Door - Vehicles With:
Power Sliding Door
Sliding Door Precautions ...........................82
Opening the Sliding Door ...........................82
Closing the Sliding Door .............................83
Stopping the Sliding Door Movement
..........................................................................84
Resetting the Power Sliding Door ..........84
Sliding Door – Troubleshooting ..............85
Keyless Entry
Locating the Keyless Entry Keypad ........87
Master Access Code .....................................87
Keyless Entry Settings .................................87
Locking and Unlocking the Doors Using
Keyless Entry ...............................................87
Keyless Entry – Troubleshooting ............88
Security
Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS) ..........................................................89
Anti-Theft Alarm - Vehicles Without:
Anti-Theft Alarm Horn with Integral
Battery ..........................................................90
Anti-Theft Alarm - Vehicles With:
Anti-Theft Alarm Horn with Integral
Battery ...........................................................91
Power Running Boards
Using Power Running Boards ...................93
Steering Wheel
Adjusting the Steering Wheel ..................96
Wipers and Washers
Windshield Wipers ........................................97
Autowipers .......................................................97
Windshield Washers ....................................98
Lighting
General Information ..................................100
Lighting Control ...........................................100
Autolamps ......................................................101
Instrument Lighting Dimmer ...................102
Daytime Running Lamps ..........................102
Automatic High Beam Control ...............103
Front Fog Lamps .........................................104
Direction Indicators ....................................105
Interior Lamps ..............................................105
Cargo Lamps ................................................106
Windows and Mirrors
Power Windows ...........................................107
Exterior Mirrors .............................................108
Interior Mirror ................................................109
Instrument Cluster
Gauges .............................................................110
Warning Lamps and Indicators ................111
Information Displays
General Information ....................................115
Trip Computer ................................................117
Personalized Settings .................................119
Climate Control
Manual Climate Control .............................121
Hints on Controlling the Interior Climate
.........................................................................122
Rear Passenger Climate Controls ..........123
Heated Rear Window .................................123
Heated Exterior Mirrors - Vehicles
Without: Heated Rear Window ..........123
Heated Exterior Mirrors - Vehicles With:
Heated Rear Window .............................123
Auxiliary Heater ............................................124
Remote Start .................................................125
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Interior Air Quality
What Is the Cabin Air Filter .......................127
Locating the Cabin Air Filter .....................127
Changing the Cabin Air Filter ...................127
Seats
Sitting in the Correct Position .................128
Head Restraints ............................................128
Manual Seats - Vehicles With: 2-Way
Manual Seat ..............................................129
Manual Seats - Vehicles With: 4-Way
Manual Seat ...............................................131
Power Seats ...................................................133
Rear Seats ......................................................135
Heated Seats ................................................138
Auxiliary Power Points
Auxiliary Power Points ...............................139
Cigar Lighter ...................................................141
Storage Compartments
Overhead Console .......................................142
Bottle Holders ...............................................142
Overhead Storage .......................................142
Rear Overhead Storage .............................142
Starting and Stopping the
Engine
General Information ...................................144
Ignition Switch ..............................................144
Steering Wheel Lock ..................................145
Starting a Gasoline Engine ......................145
Starting a Diesel Engine ............................146
Switching Off the Engine .........................148
Engine Block Heater ...................................148
Auto-Start-Stop - 3.5L
Ecoboost™, 2.0L EcoBlue
What Is Auto-Start-Stop ..........................150
Auto-Start-Stop Precautions .................150
Switching Auto-Start-Stop On and Off
.........................................................................150
Stopping the Engine ...................................150
Restarting the Engine ................................150
Auto-Start-Stop Indicators ......................151
Auto-Start-Stop – Troubleshooting
..........................................................................151
Fuel and Refueling
Safety Precautions ......................................153
Fuel Quality - 2.0L EcoBlue, Diesel .......153
Fuel Quality - 3.5L Duratec, E85 ............156
Fuel Quality - 3.5L Duratec/3.5L
Ecoboost™, Gasoline .............................157
Fuel Filler Funnel Location .......................158
Running Out of Fuel ...................................158
Refueling .........................................................159
Engine Emission Control
Emission Law ................................................163
Catalytic Converter - 3.5L Duratec/3.5L
Ecoboost™ ................................................164
Selective Catalytic Reductant System -
2.0L EcoBlue .............................................165
Diesel Particulate Filter .............................168
Transmission
Automatic Transmission ...........................174
Tow/Haul ........................................................176
All-Wheel Drive
Using All-Wheel Drive ................................178
Brakes
General Information ...................................183
Hints on Driving With Anti-Lock Brakes
.........................................................................183
Hill Start Assist .............................................183
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Parking Brake - Vehicles With:
Conventional Mechanical
Parking Brake
Applying the Parking Brake ....................186
Releasing the Parking Brake ..................186
Parking Brake Audible Warning .............186
Parking Brake – Troubleshooting ..........186
Parking Brake - Vehicles With:
Push Down Parking Brake
Applying the Parking Brake .....................187
Releasing the Parking Brake ...................187
Pushing the Parking Brake Lever Down
.........................................................................187
Parking Brake Audible Warning ..............187
Parking Brake – Troubleshooting ..........188
Traction Control
Principle of Operation ...............................189
Using Traction Control ..............................189
Stability Control
Principle of Operation ...............................190
Using Stability Control ...............................191
Parking Aids
Principle of Operation ................................192
Parking Aid .....................................................192
Rear Parking Aid ..........................................194
Front Parking Aid .........................................196
Side Sensing System .................................198
Active Park Assist ......................................200
Rear View Camera - Vehicles With:
Parking Aid Camera ...............................202
180 Degree Camera ...................................205
Cruise Control
Principle of Operation ...............................207
Using Cruise Control ..................................207
Using Adaptive Cruise Control ..............208
Driving Aids
Speed Limiter ................................................216
Driver Alert ......................................................216
Lane Keeping System ................................219
Blind Spot Information System .............223
Cross Traffic Alert .......................................226
Eco ...................................................................230
Steering ...........................................................231
Pre-Collision Assist ....................................232
Front View Camera ....................................236
Drive Control .................................................237
Load Carrying
Roof Racks and Load Carriers - Bus .....239
Roof Racks and Load Carriers - Van
........................................................................239
Load Retaining Fixtures ............................239
Load Limit .....................................................240
Towing
Towing a Trailer ...........................................245
Recommended Towing Weights -
Chassis Cab/Crew Van/Cutaway/Van
........................................................................246
Recommended Towing Weights - M2
Bus ...............................................................248
Essential Towing Checks ..........................251
Towing the Vehicle on Four Wheels ......257
Driving Hints
Breaking-In ....................................................258
Reduced Engine Performance ...............258
Economical Driving ....................................258
Cold Weather Precautions ......................258
Driving Through Water ..............................259
Floor Mats .....................................................259
Roadside Emergencies
Roadside Assistance ..................................261
Hazard Flashers ...........................................262
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Emergency Exit - M2 Bus .........................262
Fuel Shutoff ..................................................262
Jump Starting the Vehicle - 2.0L EcoBlue
........................................................................263
Jump Starting the Vehicle - 3.5L
Duratec/3.5L Ecoboost™ ...................265
Post-Crash Alert System .........................268
Transporting the Vehicle .........................268
Towing Points ..............................................269
Customer Assistance
Ford Credit .....................................................270
Getting the Services You Need ..............270
In California (U.S. Only) .............................271
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .....................272
Utilizing the Mediation/Arbitration
Program (Canada Only) .......................273
Getting Assistance Outside the U.S. and
Canada ........................................................273
Ordering Additional Owner's Literature
........................................................................275
Reporting Safety Defects (U.S. Only)
........................................................................275
Reporting Safety Defects (Canada Only)
........................................................................276
Fuses
Fuse Box Locations .....................................277
Fuse Specification Chart ..........................278
Changing a Fuse .........................................290
Maintenance
General Information ..................................292
Opening and Closing the Hood .............292
Under Hood Overview - 2.0L EcoBlue
........................................................................294
Under Hood Overview - 3.5L Duratec
........................................................................295
Under Hood Overview - 3.5L Ecoboost™
........................................................................296
Engine Oil Dipstick - 2.0L EcoBlue .......297
Engine Oil Dipstick - 3.5L Duratec ........297
Engine Oil Dipstick - 3.5L Ecoboost™
........................................................................297
Engine Oil Check .........................................297
Changing the Engine Oil and Oil Filter
........................................................................298
Oil Change Indicator Reset - Diesel ......299
Oil Change Indicator Reset - Gasoline
.......................................................................300
Engine Cooling Fan - Diesel ...................300
Engine Cooling Fan - Gasoline ..............300
Engine Coolant Check ..............................300
Automatic Transmission Fluid Check
.......................................................................304
Brake Fluid Check .......................................305
Fuel Filter Service Indicator Check ......305
Washer Fluid Check ...................................305
Draining the Fuel Filter Water Trap ......305
Fuel Filter - Gasoline .................................306
Changing the 12V Battery .......................306
Checking the Wiper Blades ....................308
Changing the Front Wiper Blades .......309
Adjusting the Headlamps .......................309
Removing a Headlamp ...............................311
Changing a Bulb ............................................311
Changing the Engine Air Filter ................316
Drive Belt Routing - 2.0L EcoBlue ..........317
Drive Belt Routing - 3.5L Duratec/3.5L
Ecoboost™, Vehicles With: Dual
Generators .................................................318
Drive Belt Routing - 3.5L Duratec/3.5L
Ecoboost™, Vehicles With: Single
Generator ...................................................318
Vehicle Care
Cleaning Products .......................................319
Cleaning the Exterior .................................320
Waxing .............................................................321
Cleaning the Engine ...................................322
Cleaning the Windows and Wiper Blades
........................................................................322
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Cleaning the Interior ..................................323
Cleaning the Instrument Panel and
Instrument Cluster Lens .......................325
Repairing Minor Paint Damage ..............325
Cleaning the Wheels .................................325
Vehicle Storage ...........................................326
Body Styling Kits .........................................328
Wheels and Tires
General Information ..................................329
Tire Care .........................................................330
Using Winter Tires ......................................347
Using Snow Chains ....................................348
Tire Pressure Monitoring System .........349
Changing a Road Wheel ..........................353
Lug Nuts .........................................................364
Capacities and Specifications
Engine Specifications - 2.0L EcoBlue
........................................................................365
Engine Specifications - 3.5L Duratec
.......................................................................366
Engine Specifications - 3.5L Ecoboost™
........................................................................367
Motorcraft Parts - 2.0L EcoBlue ...........368
Motorcraft Parts - 3.5L Duratec ............369
Motorcraft Parts - 3.5L Ecoboost™ .....370
Vehicle Identification Number ................371
Vehicle Certification Label .......................372
Transmission Code Designation ............372
Capacities and Specifications - 2.0L
EcoBlue .......................................................373
Capacities and Specifications - 3.5L
Duratec ........................................................377
Capacities and Specifications - 3.5L
Ecoboost™ ...............................................383
Bulb Specification Chart .........................389
Connected Vehicle
Connected Vehicle Requirements ........391
Connected Vehicle Limitations ..............391
Connecting the Vehicle to a Mobile
Network ......................................................391
Connecting the Vehicle to a Wi-Fi
Network ......................................................391
Connected Vehicle – Troubleshooting
........................................................................392
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot .........................394
Changing the Wi-Fi Hotspot Name or
Password ...................................................394
Audio System
General Information ..................................395
Audio Unit - Vehicles Without: SYNC
........................................................................395
Audio Unit - Vehicles With: SYNC 3 ......397
AM/FM Radio - Vehicles Without: SYNC
.......................................................................398
Audio Unit Clock and Date Displays -
Vehicles Without: SYNC ......................399
Connecting a Bluetooth Device -
Vehicles Without: SYNC ......................399
Streaming Bluetooth Audio - Vehicles
Without: SYNC ........................................399
Playing Media From a USB Device -
Vehicles Without: SYNC ......................399
USB Port .......................................................400
Using Voice Recognition .........................400
SYNC™
General Information ...................................401
Using Voice Recognition ..........................402
Using SYNC™ With Your Phone ..........404
SYNC™ Applications and Services ......405
Using SYNC™ With Your Media Player
.......................................................................408
SYNC™ Troubleshooting ........................409
SYNC™ 3
General Information ...................................418
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Using Voice Recognition ..........................420
Entertainment .............................................426
Phone ..............................................................436
Navigation ......................................................437
Apps ................................................................443
Settings ..........................................................445
SYNC™ 3 Troubleshooting .....................447
Accessories
Accessories ..................................................460
Auxiliary Switches .......................................461
Ford Protect
Ford Protect ..................................................462
Scheduled Maintenance
General Maintenance Information ......464
Normal Scheduled Maintenance .........467
Special Operating Conditions Scheduled
Maintenance ............................................469
Scheduled Maintenance Record ............471
Appendices
Electromagnetic Compatibility .............482
End User License Agreement ................484
Declaration of Conformity ......................509
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
Note: Either Ford Motor Company or an
authorized Ford dealer may have originally
sold this incomplete vehicle to a vehicle
modifier who upfitted it. As a result, it may
have different options and features than
described in this manual.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
E154903
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle.
E162384
Air conditioning system
E231157
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
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Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
E270480
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
E71880
Fasten seatbelt
E231160
Flammable
E67017
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
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Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
E270945
Horn control
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
Safety alert
See Owner's Manual
E231158
See Service Manual
Service engine soon
E270849
Passenger airbag activated
E270850
Passenger airbag deactivated
Side airbag
E167012
Shield the eyes
E138639
Stability control
E163957
Hill descent control
E272858
Trail control
E270969
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
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Introduction
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
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Introduction
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data assist in understanding
how a vehicle’s systems performed. The
event data recorder is designed to record
data related to vehicle dynamics and
safety systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 445).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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Introduction
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Modem (If Equipped)
The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example, diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example, cell
phone network tower identification. For
additional information about our privacy
policy, visit www.FordConnected.com or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings. See
Connected Vehicle (page 391).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit www.FordConnected.com.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See Apps
(page 443).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.
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Introduction
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 445).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
Note: To find out if your vehicle has a
connectivity technology, visit
www.FordConnected.com.
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note: You cannot deactivate emergency
call systems that are required by law.
Examples of data that the system
transmits are:
• Vehicle identification number.
• Vehicle fuel type.
• Current time.
• Vehicle location and direction.
• Whether the call was automatically or
manually initiated.
• Vehicle category.
Note: You cannot deactivate emergency
call systems that are required by law.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
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Introduction
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury.
WARNING: Never place front
seat mounted rear-facing child or infant
seats in front of an active passenger
airbag.
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Introduction
On Board Diagnostics Data Link
Connector
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks and
Utility Type Vehicles
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
Before you drive your vehicle, please read
this Owner’s Manual carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
Using Your Vehicle With a Snowplow
Do not use this vehicle for
snowplowing.
Your vehicle is not equipped with a
snowplowing package.
Using Your Vehicle as an Ambulance
If your light truck is equipped with the Ford
Ambulance Preparation Package, it may
be utilized as an ambulance. Ford urges
ambulance manufacturers to follow the
recommendations of the Ford Incomplete
Vehicle Manual, Ford Truck Body Builder’s
Layout Book and the Qualified Vehicle
Modifiers (QVM) Guidelines as well as
pertinent supplements.
For additional information, please
contact the Truck Body Builders
Advisory Service:
Web Address
www.fleet.ford.com/truckbbas
You can also call us at
1–877–840–4338.
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Introduction
Other Vehicle Modifications
If converting or modifying your vehicle
from production specification, refer to
the Truck Body Builder Advisory
website:
Web Address
www.fleet.ford.com/truckbbas
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner’s
Manual for all other required
information and warnings.
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Introduction
PROTECTING THE
ENVIRONMENT
You should play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
For additional information about our
sustainability progress and initiatives, visit
www.sustainability.ford.com.
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Environment
GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNING: Always make sure your
child is secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
WARNING: All children are shaped
differently. The National Highway Traffic
Safety Administration and other safety
organizations, base their
recommendations for child restraints on
probable child height, age and weight
thresholds, or on the minimum
requirements of the law. We recommend
that you check with a NHTSA Certified
Child Passenger Safety Technician
(CPST) to make sure that you properly
install the child restraint in your vehicle
and that you consult your pediatrician to
make sure you have a child restraint
appropriate for your child. To locate a
child restraint fitting station and CPST,
contact NHTSA toll free at
1-888-327-4236 or go to
www.nhtsa.dot.gov. In Canada, contact
Transport Canada toll free at
1-800-333-0371 or go to www.tc.gc.ca
to find a Child Car Seat Clinic in your
area. Failure to properly restrain children
in child restraints made especially for
their height, age and weight, may result
in an increased risk of serious injury or
death to your child.
WARNING: On hot days, the
temperature inside the vehicle can rise
very quickly. Exposure of people or
animals to these high temperatures for
even a short time can cause death or
serious heat related injuries, including
brain damage. Small children are
particularly at risk.
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Child Safety
Recommendations for Safety Restraints for Children
Recommended Restraint
Type
Child Size, Height, Weight, or AgeChild
Use a child restraint
(sometimes called an
infant carrier, convertible
seat, or toddler seat).
Children weighing 40 lb (18 kg) or less
(generally age four or younger).
Infants or
toddlers
Use a belt-positioning
booster seat.
Children who have outgrown or no longer
properly fit in a child restraint (generally
children who are less than 57 in (1.45 m)
tall, are greater than age four and less
than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb
(45 kg) if recommended by your child
restraint manufacturer).
Small children
Use a vehicle seatbelt
having the lap belt snug
and low across the hips,
shoulder belt centered
across the shoulder and
chest, and seat backrest
upright.
Children who have outgrown or no longer
properly fit in a belt-positioning booster
seat (generally children who are at least
57 in (1.45 m) tall or greater than 80 lb
(36 kg) or 100 lb (45 kg) if recommended
by child restraint manufacturer).
Larger children
• You are required by law to properly use
child restraints for infants and toddlers
in the United States and Canada.
• Many states and provinces require that
small children use approved booster
seats until they reach age eight, a
height of 57 in (1.45 m) tall, or 80 lb
(36 kg). Check your local and state or
provincial laws for specific
requirements about the safety of
children in your vehicle.
• When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position.
• When installing a rear facing child
restraint, adjust the vehicle seats to
avoid interference between the child
restraint and the vehicle seat in front
of the child restraint.
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Child Safety
INSTALLING CHILD
RESTRAINTS
Child Safety Restraint
E142594
Use a child safety restraint (sometimes
called an infant carrier, convertible seat,
or toddler seat) for infants, toddlers, or
children weighing 40 lb (18 kg) or less
(generally age four or younger).
Using Lap and Shoulder Belts
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
When installing a child safety restraint with
combination lap and shoulder belts:
• Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the correct
buckle until you hear a distinct click
and feel it latch. Make sure the tongue
is securely fastened in the buckle.
• Keep the buckle release button
pointing up and away from the safety
restraint, with the tongue between the
child restraint and the release button,
to prevent accidental unbuckling.
• Place the vehicle seat upon which the
child restraint will be installed in the
upright position.
• Put the seatbelt in the automatic
locking mode. See Step 5. Your vehicle
does not require the use of a locking
clip.
Perform the following steps when
installing the child restraint with
combination lap and shoulder belts:
Note: Although the child restraint
illustrated is a forward facing child restraint,
the steps are the same for installing a
rearward facing child restraint.
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Child Safety
E142528
1. Position the child safety restraint in a
seat with a combination lap and
shoulder belt.
E142529
2. Pull down on the shoulder belt and
then grasp the shoulder belt and lap
belt together.
E142530
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child restraint according
to the child restraint manufacturer's
instructions. Make sure the belt
webbing is not twisted.
E142531
4. Insert the belt tongue into the correct
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a distinct click and feel the latch
engage. Make sure the tongue is
latched securely by pulling on it.
E142875
5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until all of the belt is pulled out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
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Child Safety
6. Allow the belt to retract to remove
slack. The belt clicks as it retracts to
indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6.
E142533
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt. This is
necessary to remove the remaining
slack that exists once the extra weight
of the child is added to the child
restraint. It also helps to achieve the
correct snugness of the child restraint
to your vehicle. Sometimes, a slight
lean toward the buckle helps to remove
remaining slack from the belt.
9. Attach the tether strap (if the child
restraint is equipped).
E142534
10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 in (2.5 cm) of movement for correct
installation.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is correctly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.
Using Lower Anchors and Tethers
for Children (LATCH)
WARNING: Do not attach two
child safety restraints to the same
anchor. In a crash, one anchor may not
be strong enough to hold two child
safety restraint attachments and may
break, causing serious injury or death.
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Child Safety
WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
The LATCH system is composed of three
vehicle anchor points: two lower anchors
where the seat backrest and seat cushion
meet (called the seat bight) and one top
tether anchor behind that seating position.
LATCH compatible child safety restraints
have two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use seatbelts to attach the child
restraint, however the seatbelt can still be
used to attach the child restraint. For
forward-facing child restraints, the top
tether strap must also be attached to the
correct top tether anchor, if a top tether
strap has been provided with your child
restraint.
E311548
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Child Safety
E258858
E254574
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Child Safety
E258864
E282290
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Child Safety
E254575
E266915
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Child Safety
E254576
E258867
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Child Safety
Your vehicle has LATCH lower anchors for
child restraint installation at the seating
positions marked with the child restraint
symbol.
Note: In addition to those shown, other
seating positions may also have LATCH
lower anchor points. You can identify these
with the child restraint symbol shown on
those seating positions.
E177639
The LATCH anchors are at the rear section
of the rear seat between the cushion and
seat backrest above the symbols as
shown. Follow the child restraint
manufacturer's instructions to correctly
install a child restraint with LATCH
attachments. Follow the instructions on
attaching child safety restraints with tether
straps.
Attach LATCH lower attachments of the
child restraint only to the anchors shown.
Use of Inboard Lower Anchors from the
Outermost Seating Positions (Center
Seating Use)
WARNING: The standardized
spacing for LATCH lower anchors is 11 in
(280 mm) center to center. Do not use
LATCH lower anchors for the center
seating position unless the child restraint
manufacturer's instructions permit and
specify using anchors spaced at least as
far apart as those in this vehicle.
Do not attach a child restraint to any lower
anchor if an adjacent child restraint is
attached to that anchor.
Each time you use the safety restraint,
check that the seat is correctly attached
to the lower anchors and tether anchor, if
applicable. Tug the child restraint from side
to side and forward and back where it is
secured to your vehicle. The seat should
move less than 1 in (2.5 cm) when you do
this for a correct installation.
If the safety restraint is not anchored
correctly, the risk of a child being injured in
a crash greatly increases.
Combining Seatbelt and LATCH Lower
Anchors for Attaching Child Safety
Restraints
When used in combination, either the
seatbelt or the LATCH lower anchors may
be attached first, provided a correct
installation is achieved. Attach the tether
strap afterward, if included with the child
restraint.
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Child Safety
Using Tether Straps
Many forward-facing child safety
restraints include a tether strap
which extends from the back of
the child safety restraint and hooks to an
anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older safety restraints.
Contact the manufacturer of your child
restraint for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on the safety
restraint does not reach the appropriate
top tether anchor in your vehicle.
Once the child safety restraint has been
installed using either the seatbelt, the
lower anchors of the LATCH system, or
both, you can attach the top tether strap.
The tether strap anchors in your vehicle
are in the following positions (shown from
top view):
E254595
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Child Safety
E311549
E258857
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Child Safety
E258859
E258865
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Child Safety
E282292
E258863
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Child Safety
E267027
E258866
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Child Safety
E258868
Perform the following steps to install a
child safety restraint with tether anchors:
Note: If you install a child restraint with rigid
LATCH attachments, do not tighten the
tether strap enough to lift the child restraint
off your vehicle seat cushion when the child
is seated in it. Keep the tether strap just snug
without lifting the front of the child restraint.
Keeping the child restraint just touching your
vehicle seat gives the best protection in a
severe crash.
Front Passenger Seating Position
1. Adjust the front passenger seat fully
forward.
2. Route the child safety restraint tether
strap over the back of the seat, under
the head restraint and between the
head restraint posts.
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Child Safety
E178096
3. Locate the correct anchor on the back
panel of the rear seat for the selected
seating position. The anchors are
labeled with the tether strap symbol
and are partially covered by the gap
panel. Pull the panel back to fully
expose the anchors.
4. Clip the tether strap to the anchor as
shown.
5. Adjust the front passenger seat fully
rearward.
6. Tighten the child safety restraint tether
strap according to the manufacturer's
instructions. If your child restraint
system is equipped with a tether strap,
and the child restraint manufacturer
recommends its use, we also
recommend its use.
Rear Seats
1. Route the child safety restraint tether
strap over the back of the seat, under
the head restraint and between the
head restraint posts.
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Child Safety
E177640
2. Locate the correct anchor on the back
panel of the rear seat for the selected
seating position. The anchors are
labeled with the tether strap symbol
and are partially covered by the gap
panel. Pull the panel back to fully
expose the anchors.
3. Clip the tether strap to the anchor as
shown.
4. Tighten the child safety restraint tether
strap according to the manufacturer's
instructions. If your child restraint
system has a tether strap, and the child
restraint manufacturer recommends
its use, we also recommend its use.
BOOSTER SEATS
WARNING: Do not put the
shoulder section of the seatbelt or allow
the child to put the shoulder section of
the seatbelt under their arm or behind
their back. Failure to follow this
instruction could reduce the
effectiveness of the seatbelt and
increase the risk of injury or death in a
crash.
Use a belt-positioning booster seat for
children who have outgrown or no longer
properly fit in a child safety restraint
(generally children who are less than 57 in
(1.45 m) tall, are greater than age 4 and
less than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb
(45 kg) if recommended by your child
restraint manufacturer). Many state and
provincial laws require that children use
approved booster seats until they reach
age eight, a height of 57 in (1.45 m) tall, or
80 lb (36 kg).
Booster seats should be used until you can
answer YES to ALL of these questions
when seated without a booster seat:
E142595
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Child Safety
• Can the child sit all the way back
against their vehicle seat backrest with
knees bent comfortably at the edge of
the seat cushion?
• Can the child sit without slouching?
• Does the lap belt rest low across the
hips?
• Is the shoulder belt centered on the
shoulder and chest?
• Can the child stay seated like this for
the whole trip?
Always use booster seats in conjunction
with your vehicle lap and shoulder belt.
Types of Booster Seats
E68924
• Backless booster seats
If your backless booster seat has a
removable shield, remove the shield. If a
vehicle seating position has a low seat
backrest or no head restraint, a backless
booster seat may place your child's head
(as measured at the tops of the ears)
above the top of the seat. In this case,
move the backless booster to another
seating position with a higher seat backrest
or head restraint and lap and shoulder
belts, or consider using a high back booster
seat.
E70710
• High back booster seats
If, with a backless booster seat, you cannot
find a seating position that adequately
supports your child's head, a high back
booster seat would be a better choice.
Children and booster seats vary in size and
shape. Choose a booster that keeps the
lap belt low and snug across the hips,
never up across the stomach, and lets you
adjust the shoulder belt to cross the chest
and rest snugly near the center of the
shoulder. The following drawings compare
the ideal fit (center) to a shoulder belt
uncomfortably close to the neck and a
shoulder belt that could slip off the
shoulder. The drawings also show how the
lap belt should be low and snug across the
child's hips.
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Child Safety
E142596
E142597
If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not introduce any item
thicker than this under the booster seat.
Check with the booster seat
manufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Always carefully
follow the instructions and warnings
provided by the manufacturer of any
child restraint to determine if the
restraint device is appropriate for your
child's size, height, weight, or age. Follow
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Child Safety
the child restraint manufacturer's
instructions and warnings provided for
installation and use in conjunction with
the instructions and warnings provided
by your vehicle manufacturer. A safety
seat that is improperly installed or
utilized, is inappropriate for your child's
height, age, or weight or does not
properly fit the child may increase the
risk of serious injury or death.
WARNING: Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash.
WARNING: Do not use pillows,
books or towels to boost your child's
height. Failure to follow this instruction
could result in personal injury or death.
WARNING: Properly secure child
restraints or booster seats when they are
not in use. They could become projectiles
in a sudden stop or crash. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Do not put the
shoulder section of the seatbelt or allow
the child to put the shoulder section of
the seatbelt under their arm or behind
their back. Failure to follow this
instruction could reduce the
effectiveness of the seatbelt and
increase the risk of injury or death in a
crash.
WARNING: Do not leave children
or pets unattended in your vehicle.
Failure to follow this instruction could
result in personal injury or death.
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Child Safety
Recommendations for Attaching Child Safety Restraints for Children
Use Any Attachment Method as Indicated Below by X
Combined
Weight of
Child and
Child
Restraint
Restraint
Type
Seatbelt
Only
Seatbelt
and LATCH
(Lower
Anchors
and Top
Tether
Anchor)
Seatbelt
and Top
Tether
Anchor
LATCH
(Lower
Anchors
Only)
LATCH
(Lower
Anchors
and Top
Tether
Anchor)
XX
Up to 65 lb
(29.5 kg)
Rear facing
child
restraint
X
Over 65 lb
(29.5 kg)
Rear facing
child
restraint
XXX
Up to 65 lb
(29.5 kg)
Forward
facing
child
restraint
XX
Over 65 lb
(29.5 kg)
Forward
facing
child
restraint
Note: The child restraint must rest tightly
against the vehicle seat upon which it is
installed. It may be necessary to lift or
remove the head restraint. See Seats (page
128).
CHILD SAFETY LOCKS (IF
EQUIPPED)
WARNING: You cannot open the
rear doors from inside if you have put the
child safety locks on.
E259284
The child safety lock is on the rear side
door.
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Child Safety
Left-Hand Side
Turn the key counterclockwise to lock and
clockwise to unlock.
Right-Hand Side
Turn the key clockwise to lock and
counterclockwise to unlock.
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PRINCIPLE OF OPERATION
WARNING: Always drive and ride
with the seatback upright and the lap
belt snug and low across the hips.
WARNING: To reduce the risk of
injury, make sure children sit where they
can be properly restrained.
WARNING: Never let a passenger
hold a child on his or her lap while your
vehicle is moving. The passenger cannot
protect the child from injury in a crash
which may result in serious injury or
death.
WARNING: All occupants of the
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Be sure everyone in your
vehicle is in a seat and using a seatbelt
properly.
WARNING: In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt.
WARNING: Each seating position
in your vehicle has a specific seatbelt
assembly which is made up of one
buckle and one tongue that are designed
to be used as a pair. 1) Use the shoulder
belt on the outside shoulder only. Never
wear the shoulder belt under the arm. 2)
Never swing the seatbelt around your
neck over the inside shoulder. 3) Never
use a single belt for more than one
person.
WARNING: When possible, all
children 12 years old and under should
be properly restrained in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.
WARNING: Seatbelts and seats
can become hot in a vehicle that has
been closed up in sunny weather; they
could burn a small child. Check seat
covers and buckles before you place a
child anywhere near them.
WARNING: Front and rear seat
occupants, including pregnant women,
should wear seatbelts for optimum
protection in an accident.
All seating positions in this vehicle have
lap and shoulder belts. All occupants of
the vehicle should always properly wear
their seatbelts, even when an airbag
supplemental restraint system is provided.
The seatbelt system consists of:
• Lap and shoulder seatbelts.
• Shoulder seatbelt with automatic
locking mode, (except driver seatbelt).
• Height adjuster at the front outboard
seating positions.
• Seatbelt pretensioner at the front
outboard seating positions.
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Seatbelts
E71880
• Seatbelt warning light and chime.
E67017
• Crash sensors and monitoring system
with readiness indicator.
The seatbelt pretensioners at the front
seating positions are designed to tighten
the seatbelts when activated. In frontal
and near-frontal crashes, the seatbelt
pretensioners may be activated alone or,
if the crash is of sufficient severity, together
with the front airbags. In side crashes and
rollovers, the seatbelt pretensioners
activate when the Safety Canopy is
activated.
FASTENING THE SEATBELTS
The front outermost and rear safety
restraints in your vehicle are combination
lap and shoulder belts.
E142587
1. Insert the seatbelt tongue into the
proper buckle (the buckle closest to
the direction the tongue is coming
from) until you hear a snap and feel it
latch.
Note: Make sure that the seatbelt tongue
is properly fastened in the seatbelt buckle.
E142588
2. Press the button to release the seatbelt
tongue.
Using Seatbelts During Pregnancy
WARNING: Always ride and drive
with your seatback upright and properly
fasten your seatbelt. Fit the lap portion
of the seatbelt snugly and low across
the hips. Position the shoulder portion of
the seatbelt across your chest. Pregnant
women must follow this practice. See
the following figure.
E170730
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Seatbelts
Pregnant women should always wear their
seatbelt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort
allows. The shoulder belt should be
positioned to cross the middle of the
shoulder and the center of the chest.
Seatbelt Locking Modes
WARNING: After a crash, have a
qualified technician check all the
seatbelts to make sure the seatbelts
including the automatic locking retractor
feature for child restraints operate
properly. We recommend replacing any
system that has damage or does not
operate properly. Failure to do so can
result in personal injury or death in the
event of a sudden stop or another crash.
WARNING: You must replace the
seatbelt if the automatic locking
retractor or any other seatbelt function
is not operating correctly. Failure to
replace the seatbelt and retractor
assembly could increase the risk of injury
in a crash.
All seatbelts in your vehicle are
combination lap and shoulder belts. The
driver seatbelt has the first type of locking
mode, and the front outermost passenger
and rear seat seatbelts have both types of
locking modes described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if you brake suddenly or turn
a corner sharply, or your vehicle receives
an impact of approximately 5 mph
(8 km/h) or more, the combination
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if you pull the webbing out too quickly. If
the seatbelt retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract. If the retractor does not unlock,
pull the seatbelt out slowly then feed a
small length of webbing back toward the
stowed position. For rear seatbelts, recline
the rear seat backrest or push the seat
backrest cushion away from the seatbelt.
Feed a small length of webbing back
toward the stowed position.
Automatic Locking Mode
In this mode, the shoulder belt
automatically pre-locks. The seatbelt still
retracts to remove any slack in the
shoulder belt. The automatic locking mode
is not available on the driver seatbelt.
Using Automatic Locking Mode
You should use automatic locking mode
when a child safety seat, except a booster,
is on the front passenger seat or rear seat.
Children 12 years old and under should be
correctly restrained in a rear seating
position whenever possible. See Child
Safety (page 20).
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Seatbelts
E142591
1. Buckle the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull
downward until you pull the entire
seatbelt out.
3. Let the seatbelt retract.
Note: As the seatbelt retracts, you will hear
a clicking sound. This indicates the seatbelt
is now in the automatic locking mode.
Disengaging Automatic Locking Mode
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and return the seatbelt to
the vehicle sensitive mode.
SEATBELT HEIGHT
ADJUSTMENT
WARNING: Position the seatbelt
height adjuster so that the seatbelt rests
across the middle of your shoulder.
Failure to adjust the seatbelt correctly
could reduce its effectiveness and
increase the risk of injury in a crash.
E165022
1
2
2
3
1. Press the button.
2. Slide the height adjuster up or down.
3. Release the button and pull down on
the height adjuster to make sure it is
locked in place.
SEATBELT WARNING LAMP
AND INDICATOR CHIME
E71880
This lamp illuminates and an
indicator chime will sound if the
driver seatbelt has not been
fastened when the vehicle's ignition is
turned on.
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Conditions of operation
ThenIf
The seatbelt warning lamp illuminates and
the indicator chime sounds for a few
seconds.
The driver seatbelt is not buckled before
the ignition switch is turned to the on posi-
tion...
The seatbelt warning lamp and indicator
chime turn off.
The driver seatbelt is buckled while the
warning lamp is illuminated and the indic-
ator chime is sounding...
The seatbelt warning lamp and indicator
chime remain off.
The driver seatbelt is buckled before the
ignition switch is turned to the on position...
SEATBELT REMINDER
Belt-Minder™
This feature supplements the safety belt
warning function by providing additional
reminders that intermittently sound a tone
and illuminate the safety belt warning light
when you are in the driver seat or you have
a front seat passenger and a safety belt is
unbuckled.
The system uses information from the
front passenger sensing system to
determine if a front seat passenger is
present and therefore potentially in need
of a warning. To avoid activating the
Belt-Minder feature for objects you place
in the front passenger seat, only the front
seat passengers receive warnings as
determined by the front passenger sensing
system.
If the Belt-Minder warnings expire
(warnings for about five minutes) for one
passenger (driver or front passenger), the
other passenger can still cause the
Belt-Minder feature to turn on.
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Then...If...
The Belt-Minder feature will not activate.You and the front seat passenger buckle
your safety belts before you switch the
ignition on or less than 1-2 minutes elapse
after you switch the ignition on...
The Belt-Minder feature activates, the
safety belt warning light illuminates and a
warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes
or until you and the front seat passenger
buckle your safety belts.
You or the front seat passenger do not
buckle your safety belts before your vehicle
reaches at least 6 mph (9.7 km/h) and 1-2
minutes elapse after you switch the ignition
on...
The Belt-Minder feature activates, the
safety belt warning light illuminates and a
warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes
or until you and the front seat passenger
buckle your safety belts.
The safety belt for the driver or front
passenger is unbuckled for about 1 minute
while the vehicle is traveling at least 6 mph
(9.7 km/h) and more than 1-2 minutes
elapse after you switch the ignition on...
Deactivating and Activating the
Belt-Minder Feature
WARNING: While the system
allows you to deactivate it, this system
is designed to improve your chances of
being safely belted and surviving an
accident. We recommend you leave the
system activated for yourself and others
who may use your vehicle.
Note: The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this will terminate the process.
Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
• The parking brake is set.
• The transmission is in park (P).
• The ignition is off.
• The driver and front passenger safety
belts are unbuckled.
1. Switch the ignition on. Do not start the
engine.
2. Wait until the safety belt warning light
turns off (about one minute). After
Step 2, wait an additional five seconds
before proceeding with Step 3. Once
you start Step 3, you must complete
the procedure within 60 seconds.
3. For the seating position you are
switching off, buckle then unbuckle the
safety belt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the safety belt warning
light turns on.
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4. While the safety belt warning light is
on, buckle and then unbuckle the
safety belt. After Step 4, the safety belt
warning light flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
restraint seatbelts to make sure there are
no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt
buckle assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seat
backrest (if equipped), child safety seat
LATCH and tether anchors, and attaching
hardware, should be inspected after a
crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
inspected and replaced if either damage
or improper operation is noted.
Properly care for seatbelts.
SEATBELT EXTENSIONS
WARNING: Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash.
WARNING: Only use extensions
provided free of charge by our dealers.
The dealer will provide an extension
designed specifically for this vehicle,
model year and seating position. The use
of an extension intended for another
vehicle, model year or seating position
may not offer you the full protection of
your vehicle's seatbelt restraint system.
WARNING: Never use seatbelt
extensions to install child restraints.
WARNING: Do not use a seatbelt
extension with an inflatable seatbelt.
WARNING: Do not use extensions
to change the way the seatbelt fits
across the torso, over the lap or to make
the seatbelt buckle easier to reach.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
our dealers. Only use our seatbelt
extensions made by the original equipment
seatbelt manufacturer with our seatbelts.
Ask your authorized dealer if your extension
is compatible with your vehicle restraint
system.
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PRINCIPLE OF OPERATION
WARNING: Airbags do not inflate
slowly or gently, and the risk of injury
from a deploying airbag is the greatest
close to the trim covering the airbag
module.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury.
WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction
could result in personal injury or death.
WARNING: Airbags can kill or
injure a child in a child restraint. Never
place a rear-facing child restraint in front
of an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch
them after inflation.
WARNING: If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
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Supplementary Restraints System
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury.
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
E151127
The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
• Driver and passenger airbag modules.
• Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
60).
E67017
Passenger Airbag On and Off
Switch (If Equipped)
WARNING: Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.
WARNING: The front passenger
airbag is not designed to offer protection
to an occupant in the center seating
position.
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Supplementary Restraints System
WARNING: Your vehicle may have
an airbag deactivation switch. Before
driving, always look at the switch to
make sure it is in the appropriate
position. Failure to put the switch in the
proper position can increase the risk of
serious injury or death in a crash.
E279408
The front passenger airbag on and off
switch has indicators that will illuminate,
indicating that the front passenger frontal
airbag is either on or off. The indicator lamp
is on the overhead panel.
Note: The passenger airbag status indicator
OFF and ON lamps illuminate for a short
period of time when you switch the ignition
on to confirm it is functional.
Passenger airbagPassenger airbag status
indicator
Switch position
DisabledOFF: LitOff
ON: Unlit
EnabledOFF: UnlitOn
ON: Lit
Turning the Passenger Airbag Off
WARNING: If the light does not
illuminate when the passenger airbag
switch is off and you switch the ignition
on, have the passenger airbag switch
serviced immediately by a qualified
technician.
WARNING: To avoid switching on
the airbag, always remove the ignition
key with the switch in the off position.
WARNING: Never place front
seat mounted rear-facing child or infant
seats in front of an active passenger
airbag.
WARNING: You must switch the
passenger airbag off when using a
rearward facing child restraint on the
front seat.
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Supplementary Restraints System
E181523
E181522
1. Insert the ignition key, turn the switch
to OFF and hold in OFF while removing
the key.
2. When the ignition is turned on, the pass
airbag off light illuminates briefly,
momentarily shuts off and then turns
back on. This indicates that the
passenger airbag is deactivated.
Turning the Passenger Airbag Back On
WARNING: The seatbelts for the
driver and right front passenger seating
positions are specifically designed to
operate together with the airbags in
certain types of crashes. When you
switch off your airbag, you not only lose
the protection of the airbag, you also
may reduce the effectiveness of your
seatbelt system. If the passenger does
not meet the requirements stated in the
National Highway Traffic Safety
Administration or Transport Canada
deactivation criteria, switching off the
airbag can increase the risk of serious
injury or death in a crash.
WARNING: If your vehicle has rear
seats, always transport children who are
12 and younger in the rear seat. Always
use seatbelts and child restraints
properly. Do not place a child in a rear
facing infant seat in the front seat unless
your vehicle is equipped with an airbag
on and off switch and the passenger
airbag is turned off. This is because the
back of the infant seat is too close to the
inflating airbag and the risk of a fatal
injury to the infant when the airbag
inflates is substantial.
WARNING: If the passenger airbag
off light is illuminated when the
passenger airbag switch is on and the
ignition is on, have the passenger airbag
switch serviced immediately by a
qualified technician.
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The passenger airbag remains off until you
turn it back on.
E181521
1. Insert the ignition key and turn the
switch to ON.
2. The pass airbag off light will briefly
illuminate when the ignition is turned
to on. This indicates that the passenger
airbag is operational.
The passenger airbag should always be on
(the pass airbag off light should not be
illuminated) unless the passenger meets
the requirements stated either in Category
1, 2 or 3 of the National Highway Traffic
Safety Administration or Transport Canada
deactivation criteria which follows.
The vast majority of drivers and passengers
are much safer with an airbag than
without. To do their job and reduce the risk
of life threatening injuries, airbags must
open with great force, and this force can
pose a potentially deadly risk in some
situations, particularly when a front seat
passenger is not using the seatbelt
correctly. The most effective way to reduce
the risk of unnecessary airbag injuries
without reducing the overall safety of your
vehicle is to make sure all passengers are
correctly restrained in the vehicle,
especially in the front seat. This provides
the protection of seatbelts and permits the
airbags to provide the additional protection
they were designed to provide. If you
choose to deactivate your airbag, you are
losing the very significant risk reducing
benefits of the airbag and you are also
reducing the effectiveness of the seatbelts,
because seatbelts in modern vehicles are
designed to work as a safety system with
the airbags.
National Highway Traffic Safety
Administration Deactivation Criteria
(Excluding Canada)
WARNING: This vehicle has
special energy management seatbelts
for the driver and right front passenger.
These particular seatbelts are
specifically designed to work with
airbags to help reduce the risk of injury
in a crash. The energy management
seatbelt gives or releases additional
seatbelt webbing in some accidents to
reduce the concentration of force on an
occupant's chest and to reduce the risk
of certain bone fractures and injuries to
underlying organs. In a crash, if the airbag
is off, this energy management seatbelt
might permit the passenger wearing the
seatbelt to move forward enough to
have a serious or fatal injury. The more
severe the crash, and the heavier the
occupant, the greater the risk. Make sure
the airbag is on for any passenger who
does not qualify under the National
Highway Traffic Safety Administration
deactivation criteria.
1. Infant. An infant (less than 1 year old)
must ride in the front seat because:
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• The vehicle has no rear seat;
• The vehicle has a rear seat too small
to accommodate a rear-facing infant
seat; or
• The infant has a medical condition
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front so that the
driver can constantly monitor the
child's condition.
2. Child age 1 to 12. A child age 1 to 12 must
ride in the front seat because:
• The vehicle has no rear seat;
• Although children ages 1 to 12 ride in
the rear seat(s) whenever possible,
children ages 1 to 12 sometimes must
ride in the front because no space is
available in the rear seat(s) of the
vehicle; or
• The child has a medical condition
which, according to the child's
physician, makes it necessary for the
child to ride in the front seat so that the
driver can constantly monitor the
child's condition.
3. Medical condition. A passenger has a
medical condition which, according to his
or her physician:
• Causes the passenger airbag to pose
a special risk for the passenger;
• Makes the potential harm from the
passenger airbag in a crash greater
than the potential harm from turning
off the airbag and allowing the
passenger, even if belted, to hit the
dashboard or windshield in a crash.
Transport Canada Deactivation Criteria
(Canada Only)
WARNING: This vehicle has
special energy management seatbelts
for the driver and right front passenger.
These particular seatbelts are
specifically designed to work with
airbags to help reduce the risk of injury
in a crash. The energy management
seatbelt gives or releases additional
seatbelt webbing in some accidents to
reduce the concentration of force on an
occupant's chest and to reduce the risk
of certain bone fractures and injuries to
underlying organs. In a crash, if the airbag
is off, this energy management seatbelt
might permit the passenger wearing the
seatbelt to move forward enough to
have a serious or fatal injury. The more
severe the crash, and the heavier the
occupant, the greater the risk. Make sure
the airbag is on for any passenger who
does not qualify under the Transport
Canada deactivation criteria.
1. Infant: An infant (less than 1 year old)
must ride in the front seat because:
• My vehicle has no rear seat;
• The rear seat in my vehicle cannot
accommodate a rear-facing infant
seat;
• The infant has a medical condition
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front seat so that
the driver can monitor the infant's
condition.
2. Child age 12 or under: A child age 12 or
under must ride in the front seat because:
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• My vehicle has no rear seat;
• Athough children age 12 and under ride
in the rear seat whenever possible,
children age 12 and under have no
option but to sometimes ride in the
front seat because rear seat space is
insufficient;
• The child has a medical condition that,
according to the child's physician,
makes it necessary for the child to ride
in the front seat so that the driver can
monitor the child's condition.
3. Medical condition: A passenger has a
medical condition that, according to his or
her physician:
• Poses a special risk for the passenger
if the airbag deploys; and
• Makes the potential harm from the
passenger airbag deployment greater
than the potential harm from turning
off the airbag and experiencing a crash
without the protection offered by the
airbag
Proper Driver and Front Passenger
Seating Adjustment
WARNING: National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least 10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. Properly seated occupants sit
upright, lean against the seat back, and
center themselves on the seat cushion,
with their feet comfortably extended on
the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
is greatly increased.
Children and Airbags
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
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E142846
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
SIDE AIRBAGS
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not use accessory
seat covers. The use of accessory seat
covers may prevent the deployment of
the side airbags and increase the risk of
injury in an accident.
WARNING: Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback.
WARNING: Do not attempt to
service, repair, or modify the airbag, its
fuses or the seat cover on a seat
containing an airbag as you could be
seriously injured or killed. Contact your
authorized dealer as soon as possible.
WARNING: If the side airbag has
deployed, the airbag will not function
again. The side airbag system (including
the seat) must be inspected and serviced
by an authorized dealer. If the airbag is
not replaced, the unrepaired area will
increase the risk of injury in a crash.
The side airbags are located on the
outboard side of the seatbacks of the front
seats. In certain sideways crashes, the
airbag on the side affected by the crash
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact crashes.
E152533
The system consists of the following:
• A label or embossed side panel
indicating that side airbags are found
on your vehicle.
• Side airbags located inside the
seatback of the driver and front
passenger seats.
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E67017
·Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 60).
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
SAFETY CANOPY™
WARNING: Do not place objects
or mount equipment on or near the
headliner at the siderail that may come
into contact with a deploying curtain
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not lean your head
on the door. The curtain airbag could
injure you as it deploys from the
headliner.
WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag.
WARNING: If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side rail sheet metal,
behind the headliner, above each row of
seats. In certain sideways crashes or
rollover events, the Safety Canopy will be
activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.
E75004
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The system consists of the following:
• Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment
E67017
· Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 60).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front end of your
vehicle (including hood, bumper system,
frame, front end body structure, tow
hooks and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not
modify or add equipment to the front
end of your vehicle.
Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front safety belt pretensioners, driver
airbag, passenger airbag, seat mounted
side airbags, and the Safety Canopy®.
Based on the type of crash (frontal impact,
side impact or rollover), the restraints
control module will deploy the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbags is not required.
A difficulty with the system is indicated by
one or more of the following:
E67017
The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
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The fact that the safety belt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts unless the crash causes
sufficient frontal deceleration).
• The design of the safety belt
pretensioners is to activate in frontal,
near-frontal and side crashes, and in
rollovers.
• The design of the side airbags is to
inflate in certain side impact crashes
or rollover events. Side airbags may
activate in other types of crashes if the
vehicle experiences sufficient sideways
motion or deformation, or a certain
likelihood of rollover.
• The design of the Safety Canopy is to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help if you’re in an accident. If
a crash deploys an airbag (excluding knee
airbags and rear inflatable seatbelts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 11).
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional.
WARNING: Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
WARNING: Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
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911 Assist
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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911 Assist
PRINCIPLE OF OPERATION
The remote control allows you to:
• remotely lock or unlock the vehicle
doors
• unlock the doors without actively using
a key or remote control (intelligent
access only)
• remotely open the power liftgate (if
equipped)
• remotely start or stop the engine (if
equipped)
• arm and disarm the anti-theft system
• activate the panic alarm.
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
• This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
Other short distance radio transmissions,
for example amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems can also use
the radio frequency used by your remote
control. If the frequencies are jammed, you
will not be able to use your remote control.
You can lock and unlock the doors with the
key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
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Keys and Remote Controls
REMOTE CONTROL - VEHICLES
WITHOUT: PASSIVE ANTI-
THEFT SYSTEM (PATS)
Integrated Keyhead Transmitter (If
Equipped)
E177585
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle.
E138615
Note: Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Programming a New Remote
Control
Read and understand the entire procedure
before you begin.
Make sure all new and existing remote
controls are present before beginning this
procedure. This procedure erases all
existing programmed remote controls.
Reprogram all the existing remote controls
during this procedure.
1. Unlock the vehicle with the power door
unlock control.
2. Switch the ignition from off to on eight
times within six seconds, finishing in
the off position. A tone sounds to
indicate that it is now possible to
program a remote control.
3. Press and hold any button on the
remote control within 10 seconds. A
tone sounds as confirmation.
4. Repeat step 3 within 10 seconds for
each remote control.
Note: Programming ends when you switch
the ignition on, or after 10 seconds.
If you have successfully programmed the
remote control, it operates the remote
entry system.
If programming was unsuccessful, wait 10
seconds and repeat the process.
Note: You can program a maximum of eight
remote controls to your vehicle.
Changing the Remote Control
Battery
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Note: Refer to local regulations when
disposing of remote control batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed remote control from your
vehicle. The remote control should operate
normally.
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Integrated Keyhead Transmitter
E138619
1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
2. Remove the old battery.
E138620
3. Insert the new battery. Refer to the
instructions inside the transmitter for
the correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.
4. Reinstall the battery housing cover
onto the transmitter.
Locating Your Vehicle
Press the lock button on the remote
control twice within three seconds. The
horn sounds and the direction indicators
flash.
Note: If locking was not successful, any
door is open, or if the hood is open on
vehicles with an alarm or remote start then
the horn sounds but the direction indicators
do not flash.
Switching the Panic Alarm On and
Off
E138624
Press the button on the remote
control to switch the panic alarm
on. Press the button again or
switch the ignition on to switch the panic
alarm off.
We recommend you do not use this
method to locate your vehicle.
Note: The panic alarm only operates when
the ignition is off.
REMOTE CONTROL - VEHICLES
WITH: PASSIVE ANTI-THEFT
SYSTEM (PATS)
Integrated Keyhead Transmitter (If
Equipped)
E177585
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle.
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E138615
Note: Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Programming a New Remote
Control
To program a new remote control, See
Passive Anti-Theft System (page 89).
Changing the Remote Control
Battery
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Note: Refer to local regulations when
disposing of remote control batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed remote control from your
vehicle. The remote control should operate
normally.
Integrated Keyhead Transmitter
E138619
1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
2. Remove the old battery.
E138620
3. Insert the new battery. Refer to the
instructions inside the transmitter for
the correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.
4. Reinstall the battery housing cover
onto the transmitter.
Locating Your Vehicle
Press the lock button on the remote
control twice within three seconds. The
horn sounds and the direction indicators
flash.
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Note: If locking was not successful, any
door is open, or if the hood is open on
vehicles with an alarm or remote start then
the horn sounds but the direction indicators
do not flash.
Switching the Panic Alarm On and
Off
E138624
Press the button on the remote
control to switch the panic alarm
on. Press the button again or
switch the ignition on to switch the panic
alarm off.
We recommend you do not use this
method to locate your vehicle.
Note: The panic alarm only operates when
the ignition is off.
REMOTE CONTROL - VEHICLES
WITH: POWER SLIDING DOOR
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The buttons on the key
operate the remote control function.
E302820
Changing the Remote Control
Battery
WARNING: Keep batteries away
from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention.
WARNING: If the battery
compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.
E107998
Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries.
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
E302821
1. Press the release button.
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E302822
2. Insert a suitable tool, for example a
screwdriver, in the position shown and
gently push the clip.
3. Press the clip down to release the
battery cover.
E151799
4. Carefully remove the cover.
E151800
5. Insert a screwdriver in the position
shown to release the battery.
Note: Do not touch the battery contacts or
the printed circuit board with the
screwdriver.
E151801
6. Remove the battery.
7. Insert a new battery with the + facing
upward.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
8. Reinstall the battery cover.
Locating Your Vehicle
E138623
Press the lock button on the key
twice within three seconds. The
direction indicators flash.
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Keys and Remote Controls
Remote Control Information Messages
ActionMessage
Displays when the remote control battery requires replacing.Key Battery Low Replace
Soon
REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Remote
Control (page 68).
To re-program the passive anti-theft
system see an authorized dealer.
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Keys and Remote Controls
PRINCIPLE OF OPERATION
The system is designed to promote good
driving behaviors using keys that you have
programmed with some restricted settings.
MYKEY SETTINGS
Non-Configurable Settings
Seatbelt Reminder
The audio system mutes when the seatbelt
reminder turns on. The seatbelt reminder
cannot be switched off with a MyKey.
Early Low Fuel
The low fuel level indicator turns on earlier.
Driving and Parking Aids
Parking aids, blind spot information system
and cross traffic alert turn on when you
start the engine and cannot be switched
off with a MyKey.
Pre-collision assist and lane keeping alert
turn on when you start the engine, but can
be switched off with a MyKey.
A new destination in the navigation system
can only be set using voice commands,
when using a MyKey and your vehicle is
moving.
Configurable Settings
You can configure the following settings
after creating a MyKey. See Creating a
MyKey (page 72).
Speed Limit
WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Reminder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume is
reduced. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
Emergency Assistance
If you set emergency assistance to be
always on, it cannot be switched off with
a MyKey.
Do Not Disturb
If you set do not disturb to be always on,
it cannot be switched off with a MyKey.
Traction Control
If you set traction control to be always on,
it cannot be switched off with a MyKey.
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MyKey™
CREATING A MYKEY
Switch the ignition on using an admin key.
To create a MyKey, use the information display controls on the steering wheel to
select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.MyKey
Press and hold the OK button until a confirmation message
appears in the information display.
Create MyKey
Switch the ignition off.
Note: We recommend that you label this
key.
MyKey Information Messages
DescriptionMessage
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Key is Already a MyKey
Displays when creating a MyKey.Hold OK to Create MyKey
Displays to confirm that a MyKey has been created.Creation Completed
Displays to confirm that the key is restricted after you switch
the ignition off.
This Key restricted at
Next Key Cycle. Label
Key as MyKey
Displays if the system fails to create a MyKey.MyKey not Created
PROGRAMMING A MYKEY
You can only program MyKeys to the same
settings.
Switch the ignition on using an admin key.
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MyKey™
To program a MyKey, use the information display controls on the steering wheel
to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.MyKey
Choose a setting and press the OK button.
Configure the setting.
Switch the ignition off.
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MyKey™
CLEARING ALL MYKEYS
When you clear all MyKeys, you remove all
restrictions and return all MyKeys to their
original admin key status.
Switch the ignition on using an admin key.
To clear all MyKeys, use the information display controls on the steering wheel
to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.MyKey
Press and hold the OK button until a confirmation message
appears in the information display.
Clear MyKeys
MyKey Information Messages
DescriptionMessage
Displays when clearing all MyKeys.Hold OK to Clear MyKeys
Displays to confirm that all MyKeys have been cleared.All MyKeys Cleared
CHECKING MYKEY SYSTEM
STATUS
Switch the ignition on.
To find information about the distance traveled using a MyKey and also the number
of admin keys and MyKeys created for your vehicle, use the information display
controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.MyKey
Press the OK button.MyKey Info
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MyKey™
USING MYKEY WITH REMOTE
START SYSTEMS
The system is not compatible with
non-Ford remote start systems.
MYKEY – TROUBLESHOOTING
What is an admin key?
• An admin key is a key that has not been
created as a MyKey. See Creating a
MyKey (page 72).
Why can I not create a MyKey?
• The key used to switch the ignition on
is not an admin key.
• The key used to switch the ignition on
is the only admin key. There always has
to be at least one admin key.
Why can I not program a MyKey?
• The key used to switch the ignition on
is not an admin key.
• No MyKeys are created. See Creating
a MyKey (page 72).
Why can I not clear the MyKeys?
• The key used to switch the ignition on
is not an admin key.
• No MyKeys are created. See Creating
a MyKey (page 72).
Why does the MyKey distance not
accumulate?
• The key used to start the engine is an
admin key.
• No MyKeys are created. See Creating
a MyKey (page 72).
• The MyKeys have been cleared.
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MyKey™
LOCKING AND UNLOCKING
Locking
Locking With the Key
Turn the top of the key toward the rear of
your vehicle.
Locking With the Remote Control
Press the button once. The
direction indicators will flash.
Press the button again within
three seconds to confirm that all the doors
are closed. The horn sounds and the
direction indicators flash.
Note: You can lock the driver door with the
key. Use the key when the remote control
is not functioning.
Note: Make sure you have locked your
vehicle before leaving it unattended.
Note: Do not leave the keys in your vehicle.
Unlocking
Unlocking With the Key
Turn the top of the key toward the front of
your vehicle.
Unlocking With the Remote Control
Press the button once. The
direction indicators will flash.
Note: You can unlock the driver door with
the key. Use the key when the remote
control is not functioning.
Note: When you leave your vehicle
unattended for several weeks, the remote
control turns off.
Note: Unlock your vehicle and start the
engine using the key. Unlocking and starting
your vehicle once enables the remote
control.
Unlocking the Cargo Doors
Press the button.
Reprogramming the Unlocking
Function
You can program the unlocking function
so that all doors unlock or only the driver
door unlocks. See Reprogramming the
Unlocking Function (page 87).
Locking and Unlocking the Doors
From Inside
E148829
A
B
Lock.A
Unlock.B
Opening the Double Rear Doors
E148805
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Doors and Locks
E148806
Fully Opening the Double Rear Doors
E178366
1. Slide the lever to release the catch.
2. Fully open the cargo door.
Unlocking and Opening the Double
Rear Doors From Inside
E175828
1. Lift the locking button up.
E255876
2. Pull the upper release lever toward you
or slide the lower release lever
downward to open the door.
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Doors and Locks
E148806
3. Pull the release lever to open the other
door.
Rear Emergency Exit
Wagon and Bus
E236264
1. Lift the locking button up.
E179501
2. Pull the interior handle up to open the
door in an emergency.
Autolock (If Equipped)
Autolock locks all the doors when all of the
following occur:
• All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle reaches a speed greater
than 5 mph (8 km/h).
Use the interior door unlock button or
switch the ignition off and use the key or
remote control to unlock the rear or sliding
door.
Autounlock
Autounlock unlocks all doors within 10
minutes of the end of a drive cycle, when
the driver door is opened and the ignition
is off.
Switching Autounlock On and Off
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Vehicle Settings.
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Doors and Locks
3. Select Locks.
4. Switch Autounlock on and off.
One-Stage Unlocking
You can switch on this function using the
information display.
If you have switched on this function, you
unlock all doors including the rear doors
and the sliding door.
You unlock all of the doors when you:
• Press the unlock button on the remote
control once.
• Press the interior unlock button once.
Two-Stage Unlocking
You unlock the front doors when you:
• Press the unlock button on the remote
control once.
• Press the interior unlock button once.
You unlock the front doors and cargo area
when you:
• Press the unlock button on the remote
control once.
• Press the unlock button on the remote
control twice within three seconds.
Zone Re-Locking (If Equipped)
If you enable zone re-locking and open one
door, all other doors remain locked. See an
authorized dealer for further information.
The locks on van, bus or wagon have two
zones, cabin and cargo. For van, the cargo
area includes the rear doors and the sliding
door. For bus or wagon, the cargo area
includes the rear doors.
• Exit your vehicle and press the lock
button.
• Press the unlock button or the cargo
area unlock button once to open the
respective zone.
If you now open a door within the unlocked
zone, the other doors in that zone
automatically lock.
Configurable Unlocking
Configurable unlocking is set when you
purchase your vehicle. It allows you to
select which doors unlock when you press,
once or twice, the unlock button or the
cargo area unlock button on your remote
control. You cannot switch this feature
back on if you had it switched off. See an
authorized dealer for further information.
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Doors and Locks
SLIDING DOOR PRECAUTIONS
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Fully close the sliding
door to prevent passengers and cargo
from falling out. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Do not open or close
the sliding doors when your hands are
near the tracks or rollers.
Note: Do not leave the sliding door open
when you are driving. This could damage
the sliding door and its components.
OPENING THE SLIDING DOOR
Opening the Sliding Door From
Inside Your Vehicle
E148804
Pull the interior door handle to open the
sliding door.
Opening the Sliding Door From
Outside Your Vehicle
E293743
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Sliding Door - Vehicles Without: Power Sliding Door
Pull the exterior door handle to open the
sliding door.
CLOSING THE SLIDING DOOR
Closing the Sliding Door From
Inside Your Vehicle
E171966
1
2
1. Pull the interior door handle to release
the door check feature.
2. Slide the door to close.
Closing the Sliding Door From
Outside Your Vehicle
E172313
1
2
1. Pull the exterior door handle to release
the door check feature.
2. Slide the door to close.
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Sliding Door - Vehicles Without: Power Sliding Door
SLIDING DOOR PRECAUTIONS
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Fully close the sliding
door to prevent passengers and cargo
from falling out. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Do not open or close
the sliding doors when your hands are
near the tracks or rollers.
WARNING: When closing the
power sliding door, verify that it is free of
obstruction and make sure that people
and pets are not in the proximity of the
sliding door opening.
Note: Do not leave the sliding door open
when you are driving. This could damage
the sliding door and its components.
Note: If you operate the sliding door often
during a short period of time, the system
could become not available for a certain
time to prevent damage due to overheating.
Allow the system to open the sliding door.
Do not manually push or pull the sliding
door when it is moving. This could damage
the sliding door and its components.
OPENING THE SLIDING DOOR
Opening the Sliding Door From
Inside Your Vehicle
Opening the Sliding Door From
Inside Your Vehicle Using the
Instrument Panel Button
E293692
Press the button on the
instrument panel twice to open
the sliding door.
Opening the Sliding Door From
Inside Your Vehicle Using the
Sliding Door Handle
E310708
1. Lift the locking button up.
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Sliding Door - Vehicles With: Power Sliding Door
E148804
2. Pull and release the interior sliding door
handle to open the sliding door.
Opening the Sliding Door From
Outside Your Vehicle
E293743
Pull and release the exterior door handle
to open the sliding door.
Opening the Sliding Door With the
Remote Control
E293692
Press the button on the remote
control twice within three
seconds.
CLOSING THE SLIDING DOOR
Closing the Sliding Door From
Inside Your Vehicle
Closing the Sliding Door From
Inside Your Vehicle Using the
Instrument Panel Button
E293692
Press the button on the
instrument panel to close the
sliding door. A tone sounds when
the sliding door begins to close.
Closing the Sliding Door From
Inside Your Vehicle Using the
Sliding Door Handle
E293744
Pull and release the interior sliding door
handle to close the sliding door.
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Sliding Door - Vehicles With: Power Sliding Door
Closing the Sliding Door From
Outside Your Vehicle
E293742
Pull and release the exterior door handle
to close the sliding door.
Closing the Sliding Door With the
Remote Control
E293692
Press the button on the remote
control twice within three
seconds. A tone sounds when
the sliding door begins to close.
STOPPING THE SLIDING DOOR
MOVEMENT
You can stop the sliding door movement
by doing any of the following:
• Pressing the sliding door button on the
remote control twice within three
seconds.
• Pressing the sliding door button on the
instrument panel.
• Pulling the sliding door interior or
exterior door handle.
RESETTING THE POWER
SLIDING DOOR
To reset the power sliding door do the
following:
1. Manually close the sliding door.
Note: Make sure that the sliding door is fully
closed.
Note: Make sure that you complete the
procedure within 10 seconds.
E297576
2. Pull the interior door handle three times
within three seconds.
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Sliding Door - Vehicles With: Power Sliding Door
SLIDING DOOR – TROUBLESHOOTING
Sliding Door – Information Messages
ActionMessage
The system has malfunctioned. Manually close the power
sliding door and then open the power sliding door using the
remote control. See Opening the Sliding Door With the
Remote Control (page 83).
If the message continues to appear, have your vehicle
checked as soon as possible.
Right Power Sliding Door
Calibration Needed
Left Power Sliding Door
Calibration Needed
The system has malfunctioned. Reset the power sliding door.
See Resetting the Power Sliding Door (page 84).
If the message continues to appear, have your vehicle
checked as soon as possible.
Right Rear Door Motor
Disconnected See
Manual
Left Rear Door Motor
Disconnected See
Manual
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Sliding Door - Vehicles With: Power Sliding Door
Sliding Door – Frequently Asked
Questions
Why does the power sliding door stop
moving?
The power sliding door stops when it
detects an obstacle. A tone sounds
and the power sliding door starts
moving in the opposite direction. After
you remove the obstacle, you can
continue to operate the power sliding
door.
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Sliding Door - Vehicles With: Power Sliding Door
LOCATING THE KEYLESS
ENTRY KEYPAD
E307685
The keypad is under the driver door
window. It may illuminate when you press
a button.
MASTER ACCESS CODE
What Is the Master Access Code
The master access code is a factory-set
five-digit entry code. You can operate the
keypad with the master access code at
any time.
KEYLESS ENTRY SETTINGS
Reprogramming the Unlocking
Function
You can program the unlocking function
so that only the driver door unlocks.
Press and hold the unlock and lock buttons
on the remote control simultaneously for
at least four seconds with the ignition off.
The direction indicators flash twice to
confirm the change.
To return to the original unlocking function,
repeat the process.
You can also change between the
unlocking modes in the information
display.
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Vehicle Settings.
3. Select Locks.
4. Select Remote Unlock.
5. Select All Doors or Driver's Door.
Creating Personal Access Codes
1. Enter the master access code.
Note: You can find the master access code
on the owner's wallet card or at an
authorised dealer.
2. Within five seconds press and hold the
1·2 button for one second.
Note: A red light flashes twice.
3. Enter your personal access code.
Note: Your personal access code must be
a five-digit code. You must enter each
number within five seconds of each other.
The doors unlock, lock and then unlock and
the red light flashes twice to confirm that
a personal access code has been created.
Clearing All Personal Access
Codes
1. Enter the master access code.
2. Within five seconds press and hold the
1·2 button for five seconds.
LOCKING AND UNLOCKING
THE DOORS USING KEYLESS
ENTRY
Unlocking the Doors
Enter the master access code or your
personal access code, then press the 3·4
button within five seconds.
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Keyless Entry
Note: If you program the unlocking function
so that all doors unlock, you do not have to
press the 3·4 button. See Reprogramming
the Unlocking Function (page 87).
The interior lamps illuminate to confirm
that the doors have been unlocked.
Unlocking the Rear Cargo Doors
Enter the master access code or your
personal access code, then press the 5·6
button within five seconds.
Locking the Doors
Press and hold the 7·8 and 9·0 buttons at
the same time with the driver door closed.
KEYLESS ENTRY –
TROUBLESHOOTING
Keyless Entry – Frequently Asked
Questions
Why does the keypad not read the
access code?
If you enter the access code too fast
on the keypad, the unlock function
may not work. Slowly re-enter the
access code.
Why does the keypad not function?
The keypad goes into an anti-scan
mode if you enter a wrong code seven
times. The anti-scan mode disables
the keypad for one minute and the red
light flashes.
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Keyless Entry
PASSIVE ANTI-THEFT
SYSTEM - VEHICLES WITH:
PASSIVE ANTI-THEFT
SYSTEM (PATS)
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may cause vehicle starting problems
if they are too close to the key when starting
the engine. Prevent these objects from
touching the coded key while starting the
engine. Switch the ignition off, move all
objects on the key chain away from the
coded key and restart the engine if a
problem occurs.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
lock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilization
system. It is designed to help prevent the
engine from being started unless a
correctly coded key for your vehicle is used.
Using an incorrectly coded key may
prevent the engine from starting. A
message may appear in the information
display.
If you are unable to start the engine with a
correctly coded key, a malfunction has
happened and a message may appear in
the information display.
Automatic Arming
The engine immobilization system arms
immediately after you switch the ignition
off.
Automatic Disarming
Switching the ignition on with a correctly
coded key disarms the engine
immobilization system.
Replacement Keys
The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts your
vehicle, as well as a remote control.
If your keys are lost or stolen and you do
not have a spare correctly coded key, you
will need to have your vehicle towed to an
authorized dealer. You need to erase the
coded keys from your vehicle and program
new coded keys.
Store an extra correctly coded key away
from the vehicle in a safe place to help
prevent any inconveniences. See an
authorized dealer to purchase additional
spare or replacement keys.
Programming a Spare Integrated
Keyhead Transmitter
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. This
procedure will program both the engine
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle
Only use integrated keyhead transmitters
or standard SecuriLock keys.
You must have two previously
programmed correctly coded keys and the
new unprogrammed key readily accessible.
See an authorized dealer to have the spare
key programmed if two previously
programmed correctly coded keys are not
available.
Read and understand the entire procedure
before you begin.
1. Insert the first previously programmed
correctly coded key into the ignition.
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Security
2. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
3. Switch the ignition off and remove the
first correctly coded key from the
ignition.
4. After three seconds but within 10
seconds of switching the ignition off,
insert the second previously correctly
coded key into the ignition.
5. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
6. Switch the ignition off and remove the
second previously programmed
correctly coded key from the ignition.
7. After three seconds but within 10
seconds of switching the ignition off
and removing the previously
programmed correctly coded key,
insert the new unprogrammed key into
the ignition.
8. Switch the ignition from off to on. Keep
the ignition on for at least six seconds.
9. Remove the newly programmed
correctly coded key from the ignition.
If the key has been successfully
programmed it will start the engine and
operate the remote entry system (if the
new key is an integrated keyhead
transmitter).
If the key was not successfully
programmed, wait 10 seconds and repeat
Steps 1 through 8. If you are still
unsuccessful, take your vehicle to an
authorized dealer.
Note: You can program a maximum of eight
coded keys to your vehicle. All eight can be
integrated keyhead transmitters.
ANTI-THEFT ALARM -
VEHICLES WITHOUT: ANTI-
THEFT ALARM HORN WITH
INTEGRAL BATTERY
Alarm System
The perimeter alarm is a deterrent against
unauthorized access to your vehicle
through the doors, luggage compartment
and the hood.
Triggering the Alarm
Once armed, the alarm is triggered in any
of the following ways:
• If someone opens a door, cargo area
or the hood without a valid key or
remote control.
• If you switch the ignition on without a
valid key.
If the alarm is triggered, the horn will sound
for 30 seconds and the hazard warning
flasher will flash for five minutes.
Any further attempts to perform one of the
above will trigger the alarm again.
Arming the Alarm
To arm the alarm, lock your vehicle. See
Doors and Locks (page 76).
Disarming the Alarm
Disarm and silence the alarm by unlocking
the doors with the key and switching the
ignition on with a correctly coded key
within 12 seconds, or by unlocking the
doors or the cargo area with the remote
control.
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Security
ANTI-THEFT ALARM -
VEHICLES WITH: ANTI-THEFT
ALARM HORN WITH INTEGRAL
BATTERY
Alarm System
Your vehicle may have one of the following
alarm systems:
• Category one alarm with interior
sensors and battery back-up sounder.
• Perimeter alarm.
Perimeter Alarm
The perimeter alarm is a deterrent against
unauthorized access to your vehicle
through the doors and the hood.
Interior Sensors (If Equipped)
E131656
Note: Do not cover up the interior scanning
sensors.
The sensors act as a deterrent against
unauthorized intrusion by sensing any
movement within your vehicle.
Battery Back-up Sounder
The battery back-up sounder is an
additional alarm system this will sound a
siren when the alarm is triggered. When
you lock your vehicle the system is armed.
The sounder has its own battery and will
sound an alarm siren even if someone
disconnects your vehicle battery or the
battery back-up sounder itself.
Triggering the Alarm
Once armed, the alarm is triggered in any
of the following ways:
• If someone opens a door or the hood
without a valid key or remote control.
• If you switch the ignition on without a
valid key.
• If the interior sensors detect movement
within your vehicle.
• On vehicles with a battery back-up
sounder, if someone disconnects your
vehicle battery or the battery back-up
sounder itself.
If the alarm is triggered, the alarm horn will
sound for 30 seconds and the hazard
warning flashers will flash for five minutes.
Any further attempts to perform one of the
above will trigger the alarm again.
Guard Settings
Note: Do not arm the alarm with full guard
if passengers, animals or other moving
objects are inside your vehicle, as this could
trigger the alarm.
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Security
DescriptionMessage
The interior sensors are on when you arm the alarm.Full guard
The interior sensors are off when you arm the alarm. You can
set the alarm to reduced guard for the current ignition cycle
only. The alarm will reset to full guard the next time you
switch the ignition on.
Reduced
You can set the information display to ask you each time
which level of guard you wish to set.
Ask on exit
A message appears in the information display each time you
switch the ignition off. If you wish to arm the alarm with
reduced guard, press the OK button when this message
appears. If you wish to arm the alarm with full guard, leave
your vehicle without pressing the OK button.
Selecting Full or Reduced Guard
Note: Selecting reduced guard does not set
the alarm permanently to reduced guard. It
sets it to reduced guard only for the current
ignition cycle. If you regularly set the alarm
to reduced guard, select the option to ask
when you exit.
You can select full or reduced guard using
the information display. See Information
Displays (page 115).
Arming the Alarm
To arm the alarm, lock your vehicle. See
Doors and Locks (page 76).
Disarming the Alarm
Perimeter Alarm
Disarm and silence the alarm by unlocking
the doors with the key and switching the
ignition on with a correctly coded key or
unlocking the doors with the remote
control.
Category One Alarm
Disarm and silence the alarm by unlocking
the doors with the key and switching the
ignition on with a correctly coded key
within 12 seconds or unlocking the doors
with the remote control.
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Security
USING POWER RUNNING
BOARDS
WARNING: In extreme climates,
excessive ice buildup may occur, causing
the running boards not to deploy. Make
sure that the running boards have
deployed, and have finished moving
before attempting to step on them. The
running boards will resume normal
function once the blockage is cleared.
WARNING: Switch off the running
boards before jacking or placing any
object under your vehicle. Never place
your hand between the extended running
board and your vehicle. A moving running
board may cause injury.
Note: Do not use the power running boards,
front and rear hinge assemblies, running
board motors or the running board
underbody mounts to lift your vehicle when
jacking. Always use proper jacking points.
Note: The power running boards may
operate more slowly in cool temperatures.
Note: The running board mechanism may
trap debris such as mud, dirt, snow, ice and
salt. This may cause unwanted noise. If this
happens, manually set the power running
boards to the deployed position. Then wash
the system in particular the front and rear
hinge arms with a high-pressure car wash
wand.
Note: If you drive off when the power
running boards are deployed the engine may
stop.
Note: In the event of a malfunction you can
stow the power running boards manually.
Automatic Power Deploy
E171469
The power running board extends when
you open the door.
Automatic Power Stow
E171470
When you close the door, the power
running board returns to the stowed
position after a two-second delay.
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Power Running Boards
Manual Power Deploy
To set the power running boards to the deployed position, use the information
display controls on the steering wheel to select the following:
ActionMessage
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Power Steps
Press the OK button.Out
Enabling and Disabling
To enable or disable the power running board feature, use the information display
controls on the steering wheel to select the following:
Action and DescriptionMessage
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Power Steps
Select one of the following:
Press the OK button. When disabled the power running
boards move to the stowed position regardless of the door
position.
Off
Press the OK button. When enabled the power running
boards move to the correct position based on the door posi-
tion.
Auto
When you switch the ignition on, the
system turns on.
Bounce-back
The running board will reverse direction
and move to the end of travel if it
encounters an object while moving.
Manual Operation
If the power running board does not return
to the stowed position, you can manually
stow it.
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Power Running Boards
E171471
Insert the lug wrench into the guide hole
and turn the handle clockwise until the
running board is in the stowed position.
Resetting the System
You can reset the system by opening and
closing the sliding door.
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Power Running Boards
ADJUSTING THE STEERING
WHEEL
WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 128).
1
2
2
E95178
1. Unlock the steering column.
2. Adjust the steering wheel to the desired
position.
3
E95179
3. Lock the steering column.
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Steering Wheel
WINDSHIELD WIPERS
E270969
E197525
Single wipe.A
Intermittent wipe.B
Normal wipe.C
High-speed wipe.D
Note: Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure that you switch the
windshield wipers off before entering a car
wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. See Checking the Wiper
Blades (page 308). If that does not resolve
the issue, install new wiper blades. See
Changing the Front Wiper Blades (page
309).
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass or
damage the wiper blades. Always use the
windshield washers before wiping a dry
windshield.
Intermittent Wipe
E197526
Short wipe interval.A
Intermittent wipe.B
Long wipe interval.C
Use the rotary control to adjust the
intermittent wipe interval.
Note: When your vehicle speed increases,
the interval between intermittent wipes may
decrease.
AUTOWIPERS
Autowipers uses a rain sensor in the area
around the interior mirror. The wipers
operate when the rain sensor detects
water on the windshield in front of it. The
rain sensor continues to monitor the
amount of water and adjusts the speed of
the wipers.
Note: The wipers remain in a slightly raised
position during operation and only return to
the park position a short time after the rain
sensor detects no water on the windshield.
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Wipers and Washers
E197526
High sensitivity.A
Autowipers on.B
Low sensitivity.C
Move the wiper lever upward to the first
position to switch autowipers on.
Use the rotary control to adjust the
sensitivity of the autowipers. When you
select low sensitivity, the wipers operate
when the sensor detects a large amount
of water on the windshield. When you
select high sensitivity, the wipers operate
when the sensor detects a small amount
of water on the windshield.
Note: Keep the outside of the windshield
clean. The rain sensor is very sensitive and
the wipers may operate if dirt, mist or
insects hit the windshield.
If you leave autowipers on, it may not
operate when you switch the ignition on
during freezing temperatures. This is
because the system has deactivated the
rain sensor to prevent damage to the
windshield wipers. Defrost the windshield
before reactivating the rain sensor. You
can reactivate the rain sensor by moving
the rotary control or switching autowipers
off and on.
Note: Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure that you switch the
windshield wipers off before entering a car
wash.
Wet or winter weather conditions could
cause unexpected wiping or smearing.
To keep the windshield clear:
• Lower the sensitivity of the autowipers
to reduce the amount of smearing on
the windshield.
• Switch autowipers off.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. See Checking the Wiper
Blades (page 308). If that does not resolve
the issue, install new wiper blades. See
Changing the Front Wiper Blades (page
309).
WINDSHIELD WASHERS
E197528
Pull the lever toward you to operate the
windshield washers. When you release the
lever, the wipers operate for a short time.
A courtesy wipe occurs a short time after
the wipers stop to clear any remaining
washer fluid.
You can switch courtesy wipe on or off in
the information display.
Note: Do not operate the washers when
the washer reservoir is empty. This could
cause the washer pump to overheat.
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Wipers and Washers
Settings
To switch courtesy wipe on or off, use the information display controls on the
steering wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Wipers
Press the OK button.Courtesy Wipe
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GENERAL INFORMATION
Condensation in the Exterior Front
Lamps and Rear Lamps
Exterior front lamps and rear lamps have
vents to accommodate normal changes
in air pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
can form on the interior of the lens. The
fine mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions.
Examples of acceptable condensation are:
• The presence of a fine mist (no streaks,
drip marks or large droplets).
• A fine mist covers less than 50% of the
lens.
Examples of unacceptable condensation
are:
• A water puddle inside the lamp.
• Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation,
have your vehicle checked by an authorized
dealer.
LIGHTING CONTROL
Lighting Control Positions
E245649
A
D
CB
Lamps off.A
Parking lamps, instrument panel
lamps and license plate lamps.
B
Headlamps.C
Autolamps. See Autolamps
(page 101).
D
Switching the Parking Lamps On
1. Switch the ignition off.
2. Set the lighting control to the parking
lamps position.
Note: Parking lamps could turn off to
prevent the vehicle battery from running out
of charge.
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Lighting
Switching High Beam Headlamps
On and Off
E163718
Push the lever away from you to switch
the high beam headlamps on.
Push the lever forward again or pull the
lever toward you to switch the high beam
headlamps off.
Note: If you switch the autolamps on, you
cannot switch the high beam headlamps
on until the system turns the headlamps on.
Flashing High Beam Headlamps
E163719
Pull the lever toward you and release it to
flash the high beam headlamps.
High Beam Headlamp Indicator
It illuminates when you switch
the high beam headlamps on.
Lamps On Indicator
It illuminates when you switch
the low beam headlamps or the
side and rear lamps on.
Exterior Lamps On Audible
Warning
Sounds when you open the driver door and
the exterior lamps are on.
AUTOLAMPS (IF EQUIPPED)
WARNING: The system does not
relieve you of your responsibility to drive
with due care and attention. You may
need to override the system if it does not
turn the headlamps on in low visibility
conditions, for example daytime fog.
Autolamps turn the headlamps on in low
light situations or when the wipers operate.
E253316
Note: When you switch the autolamps on,
the headlamps turn on within 10 seconds of
switching the wipers on.
Note: If you switch the autolamps and the
autowipers on, the headlamps turn on when
the windshield wipers continuously operate.
Note: The headlamps turn off
approximately 60 seconds after you switch
the wipers off.
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Lighting
The headlamps remain on for a period of
time after you switch the ignition off. Use
the information display controls to adjust
the period of time that the headlamps
remain on.
Adjusting the Period of Time That
the Headlamps Remain On
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Vehicle Settings.
3. Select Lighting.
4. Select Autolamp Delay.
5. Select a setting.
6. Press the OK button.
INSTRUMENT LIGHTING
DIMMER
The instrument lighting dimmer buttons
are on the lighting control.
E291299
E291298
Repeatedly press one of the
buttons to adjust the brightness.
DAYTIME RUNNING LAMPS (IF
EQUIPPED)
WARNING: The daytime running
lamps system does not activate the rear
lamps and may not provide adequate
lighting during low visibility driving
conditions. Also, the autolamps switch
position may not activate the headlamps
in all low visibility conditions, such as
daytime fog. Make sure the headlamps
are switched to auto or on, as
appropriate, during all low visibility
conditions. Failure to do so may result in
a crash.
Type 1 - Conventional (Non-
Configurable)
The daytime running lamps turn on when:
1. The ignition is switched to the on
position.
2. The lighting control is in the off, parking
lamp or autolamps positions.
3. The headlamps are off.
Type 2 - Configurable
Switch the daytime running lamps on or
off using the information display controls.
See Information Displays (page 115).
The daytime running lamps turn on when:
1. They are switched on in the information
display. See Information Displays
(page 115).
2. The ignition is switched to the on
position.
3. The lighting control is in the autolamps
position.
4. The headlamps are off.
The other lighting control switch positions
do not activate the daytime running lamps,
and you can use them to temporarily
override autolamp control.
When switched off in the information
display, the daytime running lamps are off
in all lighting control switch positions.
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Lighting
AUTOMATIC HIGH BEAM
CONTROL
WARNING: The system does not
relieve you of your responsibility to drive
with due care and attention. You may
need to override the system if it does not
turn the high beams on or off.
WARNING: You may need to
override the system when approaching
other road users.
WARNING: You may need to
override the system during inclement
weather.
WARNING: Do not use the system
in poor visibility, for example fog, heavy
rain, spray or snow.
WARNING: The system may not
switch the high beams off if the lights of
oncoming vehicles are hidden by
obstacles, for example guard rails.
WARNING: Inspect and replace
the windshield wiper blades regularly to
make sure the camera sensor has a clear
view. The windshield wiper blades must
be the correct length.
The system is designed to turn the high
beams on if all of the following occur:
• You switched the system on in the
information display.
• You set the lighting control to the
autolamps position.
• The ambient light level is low enough
that high beams are required.
• There is no traffic in front of your
vehicle.
• Your vehicle speed is greater than
approximately 32 mph (51 km/h).
The system is designed to turn the high
beams off if any of the following occur:
• You switch the system off in the
information display.
• You set the lighting control to any
position except autolamps.
• The ambient light level is high enough
that high beams are not required.
• The system detects an approaching
vehicle's headlamps or rear lamps.
• The system detects severe rain, snow
or fog.
• The system detects street lighting.
• The camera has reduced visibility.
• Your vehicle speed falls below
approximately 27 mph (44 km/h).
Note: The deactivation speed is lower on
curves.
Note: High beam reactivation may be
delayed in certain curvy road situations.
Note: Using much larger tires or equipping
vehicle accessories such as snowplows can
modify your vehicle's ride height and
degrade automatic high beam control
performance.
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Lighting
Switching Automatic High Beam Control On or Off
To switch the system on or off, use the information display controls on the steering
wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Lighting
Press the OK button.Auto Highbeam
Automatic High Beam Indicator
It illuminates to confirm when
the system is ready to assist.
Overriding Automatic High Beam
Control
Push the lever away from you to switch
between high beam and low beam.
Automatic High Beam Control Information Messages
DescriptionMessage
The camera has reduced visibility. Clean the windshield. If
the message continues to appear, have your vehicle checked
as soon as possible.
Front Camera Low Visib-
ility Clean Screen
The camera has malfunctioned. Wait a short period of time
for the camera to cool down. If the message continues to
appear, have your vehicle checked as soon as possible.
Front Camera Tempor-
arily Not Available
FRONT FOG LAMPS
Switching the Front Fog Lamps On
or Off
Only switch the front fog lamps on during
reduced visibility.
You can switch the front fog lamps on if
any of the following occur:
• You set the lighting control to the
parking lamps position.
• You set the lighting control to the
headlamps position.
• You set the lighting control to the
autolamps position and the headlamps
are on.
The front fog lamp button is on the lighting
control.
Press the button to switch the
front fog lamps on or off.
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Lighting
Note: The brightness of the daytime running
lamps may decrease when the front fog
lamps are switched on.
Front Fog Lamp Indicator
It illuminates when you switch
the front fog lamps on.
DIRECTION INDICATORS
Switching the Direction Indicators
On and Off
E162681
Push the lever up or down to switch the
direction indicators on.
Note: Tap the lever up or down to make the
direction indicators flash three times.
Set the lever to the middle position to
switch the direction indicators off.
Direction Indicator
Flashes when you switch the
direction indicators on.
Note: An increase in the rate of flashing
warns of a failed indicator bulb.
INTERIOR LAMPS
Switching the Courtesy Lamps On
and Off
Fully press the button on the
overhead console to switch the
courtesy lamps on.
Fully press the button on the
overhead console to switch the
courtesy lamps off.
Courtesy Lamp Function
When you switch the courtesy lamp
function on, the courtesy lamps turn on if:
• You open a door.
• You press the unlock button on the
remote control.
• You switch the ignition off.
Switching the Courtesy Lamp Function
On
E293629
Set the switch to the middle position.
Switching the Front Map Reading
Lamps On and Off
E112208
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Lighting
CARGO LAMPS
Switching the Cargo Lamps Off
Press the button to switch the cargo lamps
off when a door is open.
Note: The cargo lamps switch only
operates when the ignition is off.
The switch is inside the cargo area, behind
the left-hand rear door.
The cargo lamps turn off after a short
period of time to prevent the battery from
running out of charge.
Switching the Cargo Lamps On
Press the button to switch the cargo lamps
on.
If the cargo lamps turned off to prevent
the battery from running out of charge or
you switched them off by pressing the
button, reset the switch first.
Resetting the Switch
To reset the switch, do one of the
following:
• Lock or unlock a door.
• Open or close a front door.
• Switch the ignition on then off.
Press the button to switch the cargo lamps
on.
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Lighting
POWER WINDOWS
Opening and Closing the Windows
WARNING: Do not leave children
unattended in your vehicle and do not
let them play with the power windows.
Failure to follow this instruction could
result in personal injury.
WARNING: When closing the
power windows, verify they are free of
obstruction and make sure that children
and pets are not in the proximity of the
window openings.
Press the control to open the
window. Lift the control to close
the window.
Note: The power windows operate with the
ignition on, and for several minutes after you
switch the ignition off or until you open a
front door.
To reduce wind noise or pulsing noise when
one window is open, slightly open the
opposite window.
One-Touch Open
Fully press the control and release it. Press
again or lift it to stop the window.
One-Touch Close
Fully lift the control and release it. Press
again or lift it to stop the window.
Resetting One-Touch Close
1. Lift and hold the switch until the
window is fully closed.
2. Release the switch.
3. Lift the switch again for one more
second.
4. Release the switch.
5. Lift the switch again for one more
second.
Note: Repeat the procedure if the window
does not close when you use one-touch.
Bounce-Back
The window stops and reverses if it detects
an obstruction while closing.
Overriding Bounce-Back
WARNING: If you override
bounce-back, the window does not
reverse if it detects an obstacle. Take
care when closing the windows to avoid
personal injury or damage to your
vehicle.
1. Close the window until it reaches the
point of resistance and let it reverse.
2. Close the window a third time to the
point of resistance. Bounce-back is
now disabled and you can close the
window manually.
Note: The window goes past the point of
resistance and you can fully close it.
Note: If the window does not close, have
your vehicle checked as soon as possible.
Resetting Bounce-Back
WARNING: Bounce-back is off
until you reset the memory. Take care
when closing the windows to avoid
personal injury or damage to your
vehicle.
1. Lift and hold the switch until the
window is fully closed.
2. Release the switch.
3. Lift the switch again for one more
second.
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Windows and Mirrors
4. Release the switch.
5. Lift the switch again for one more
second.
Note: Repeat the procedure if the window
does not close when you use one-touch.
Note: If you have disconnected the battery,
you must reset the bounce-back memory.
EXTERIOR MIRRORS
Power Exterior Mirrors
WARNING: Do not adjust the
mirrors when your vehicle is moving. This
could result in the loss of control of your
vehicle, serious personal injury or death.
E71280
Left-hand mirrorA
OffB
Right-hand mirrorC
E71281
Move the controller in the direction of the
arrows to adjust the mirror.
Power Folding Mirrors (If Equipped)
Folding and Unfolding
The power folding mirrors operate with the
ignition on, and for several minutes after
you switch the ignition off.
E72184
Move the controller downward to fold or
unfold the mirrors.
Note: You can only fold the mirrors when
the controller is set to position B.
Note: If you fold and unfold the mirrors
several times within one minute, the power
fold function may turn off to protect the
motors from overheating.
Note: Do not manually fold or unfold power
folding mirrors.
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Windows and Mirrors
Loose Mirror
If your power-folding mirrors are manually
folded, they may not work properly, even
after you re-position them. You need to
reset them if:
• The mirrors vibrate when you drive.
• The mirrors feel loose.
• The mirrors do not stay in the folded or
unfolded position.
• One of the mirrors is not in its normal
driving position.
To reset the power-fold feature, use the
power-folding mirror control to fold and
unfold the mirrors. You may hear a loud
noise as your reset the power-folding
mirrors. This sound is normal. Repeat this
process as needed each time the mirrors
are manually folded.
Fold-Away Exterior Mirrors
Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when you unfold it.
INTERIOR MIRROR
WARNING: Do not adjust the
mirrors when your vehicle is moving. This
could result in the loss of control of your
vehicle, serious personal injury or death.
Pull the tab below the mirror toward you
to reduce the effect of bright light from
behind.
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Windows and Mirrors
GAUGES
Instrument Cluster
A B C
E DF
E260059
Tachometer.A
Information display.B
Speedometer.C
Fuel gauge.D
Automatic transmission position indicator.E
Engine coolant temperature gauge.F
Tachometer
Displays the engine speed.
Information Display
The following information appears in the
information display:
• Odometer.
• Trip computer.
• MyView information.
• Driver assistance information.
• Navigation information.
• Audio information.
• Phone information.
• Vehicle and system settings.
• Outside air temperature.
• Shift indicator.
Odometer
Records the total distance traveled by your
vehicle.
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Instrument Cluster
The system detects unauthorized
odometer adjustments to avoid total
distance reading fraud. If the system
detects an unauthorized odometer
adjustment, the total distance reading
displays XXXX. Recovery of the original
mileage could result in system damage not
covered by the vehicle Warranty and may
carry a significant expense.
Trip Computer
See Trip Computer (page 117).
Vehicle and System Settings
See General Information (page 115).
Speedometer
Displays the vehicle speed.
Fuel Gauge
The fuel gauge indicates approximately
how much fuel is in the fuel tank.
The arrow adjacent to the fuel pump
symbol indicates on which side of your
vehicle the fuel filler door is located.
A B
E236403
The fuel filler door is on the
left-hand side of your vehicle.
A
The fuel filler door is on the
right-hand side of your vehicle.
B
Automatic Transmission Position
Indicator
Displays the current gear. See Automatic
Transmission (page 174).
Engine Coolant Temperature
Gauge
At normal operating temperature, the
needle remains in the center section. If the
needle enters the red section, the engine
is overheating. Stop your vehicle as soon
as it is safe to do so, switch the engine off
and allow it to cool.
Note: The system reduces the engine speed
if you continue to operate the engine at a
high engine speed.
Note: Do not restart the engine until the
cause of overheating has been determined
and resolved.
Engine Coolant Temperature Warning
Lamp
If it illuminates when your vehicle
is moving, this indicates that the
engine is overheating. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Have your vehicle
checked as soon as possible.
WARNING LAMPS AND
INDICATORS
E144524
Adaptive cruise control
indicator. It illuminates when
you switch the system on. It
illuminates white when the system is in
standby mode. It illuminates green when
you set the adaptive cruise speed.
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Instrument Cluster
E67017
Airbag warning lamp. If it does
not illuminate when you switch
the ignition on, continues to flash
or remains on when the engine is running,
this indicates a malfunction. Have your
vehicle checked as soon as possible.
Anti-lock brake system warning
lamp. If it illuminates when you
are driving, this indicates a
malfunction. Your vehicle continues to
have normal braking without the anti-lock
brake system function. Have your vehicle
checked as soon as possible.
E146361
Auto-Start-Stop indicators. It
illuminates green when the
engine stops. It flashes amber
and a message appears when
you need to take action. It
illuminates gray with a
strikethrough when the system is not
available.
Automatic high beam control on
indicator. It illuminates to
confirm when the system is
ready to assist.
E252868
Automatic regeneration
indicator. It illuminates if you
manually switch automatic
regeneration off.
E249861
E249861
Blind spot information system
indicator. When the system
detects a vehicle, the indicator
illuminates in the exterior mirror on the side
the approaching vehicle is coming from. If
you turn the direction indicator on for that
side of your vehicle, the indicator flashes.
E249861
E249861
Blind spot information system
and cross traffic alert warning
lamp. If the system
malfunctions, the warning lamp
illuminates in the instrument cluster and
a message appears in the information
display. Have your vehicle checked as soon
as possible.
Change engine oil indicator. It
displays when the engine oil life
is becoming depleted. Have the
engine oil changed as soon as possible.
Note: Do not ignore engine oil change
indicators and information messages.
Resulting component damage is not
covered by the Warranty.
Change engine oil now
indicators. If both indicators
display, the engine oil life is
seriously depleted. Engine
torque reduces to 70% to further
indicate the serious risk of engine
damage. Have the engine oil changed
immediately.
Note: Do not ignore engine oil change
indicators and information messages.
Resulting component damage is not
covered by the Warranty.
E268294
Cross traffic alert indicator.
When the system detects an
approaching vehicle a tone
sounds, the indicator illuminates in the
relevant exterior mirror and arrows appear
in the information display to show which
side the approaching vehicle is coming
from.
E71340
Cruise control indicator. It
illuminates when you switch the
system on.
Direction indicator. It flashes
when you switch the direction
indicators on.
E249859
Door ajar warning lamp. It
illuminates when you switch the
ignition on and remains on if any
door or the hood is open.
E267164
Eco mode indicator. It iluminates
when the drive mode is selected.
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Instrument Cluster
E308186
Efficient drive mode indicator. It
indicates that you have to slowly
decelerate.
Engine coolant temperature
warning lamp. If it illuminates
when your vehicle is moving, this
indicates that the engine is overheating.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Have your
vehicle checked as soon as possible.
Engine oil pressure warning
lamp. It illuminates when you
switch the ignition on. If it
illuminates when the engine is running this
indicates a malfunction. Stop your vehicle
as soon as it is safe to do so and switch the
engine off. Check the engine oil level. If
the oil level is sufficient, this indicates a
system malfunction. Have your vehicle
checked as soon as possible.
Engine warning lamps. If both
lamps illuminate when the
engine is running, stop your
vehicle as soon as it is safe to do
so. Continuing to drive your
vehicle may cause reduced
power or the engine to stop. Switch the
ignition off and attempt to restart the
engine. Have your vehicle checked as soon
as possible.
E71880
Fasten seatbelt warning lamp. It
illuminates until you fasten your
seatbelt.
Front fog lamp indicator. It
illuminates when you switch the
front fog lamps on.
Fuel filter service warning lamp.
If it illuminates when the engine
is running this indicates there is
excess water in the fuel filter. You should
drain water from the fuel filter water trap
whenever the warning lamp illuminates or
a message appears in the information
display.
Glow plug indicator. If it
illuminates, wait until it turns off
before starting.
Hazard flasher indicator. It
flashes when you switch the
hazard flashers on.
High beam headlamp indicator.
It illuminates when you switch
the high beam headlamps on.
Ignition warning lamp. It
illuminates when you switch the
ignition on. If it illuminates when
the engine is running this indicates a
malfunction. Have your vehicle checked
as soon as possible.
Lamps on indicator. It
illuminates when you switch the
low beam headlamps or the side
and rear lamps on.
E251020
Lane keeping aid indicator. It
illuminates in the information
display when you switch the
system on and Aid Mode or Alert and Aid
Mode are selected.
Lane keeping alert indicator. It
illuminates in the information
display when you switch the
system on and Alert Mode is selected.
Lane keeping system warning
lamp. It could illuminate when
you switch the system off. If it
illuminates when you are driving, this
indicates a malfunction. Have your vehicle
checked as soon as possible.
Low fuel level warning lamp. If
it illuminates when you are
driving, refuel as soon as
possible.
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Instrument Cluster
Malfunction indicator lamp. If it
illuminates when the engine is
running this indicates a
malfunction. If it flashes, engine misfire
may be occurring. Increased exhaust gas
temperatures could damage the diesel
particulate filter or other vehicle
components. Avoid heavy acceleration
and deceleration and have your vehicle
checked as soon as possible.
E296606
Mud/Ruts mode indicator. It
iluminates when the drive mode
is selected.
E270480
Parking brake warning lamp. It
illuminates when you engage the
parking brake and the ignition is
on. If it illuminates when your
vehicle is moving, make sure the
parking brake is disengaged. If
the parking brake is disengaged, this
indicates low brake fluid level or a brake
system fault. Have your vehicle checked
as soon as possible.
Powertrain warning lamp. If it
illuminates when the engine is
running this indicates a
malfunction. If it flashes when you are
driving, immediately reduce the vehicle
speed. Avoid heavy acceleration and
deceleration and have your vehicle
checked as soon as possible.
Pre-collision assist warning
lamp. It illuminates if your
vehicle rapidly approaches
another vehicle, to warn you of the risk of
a crash with the vehicle in front of you. It
could illuminate red if the distance to the
vehicle ahead is small. It illuminates
amber when you switch the system off or
not available.
Selective catalytic reductant
system warning lamp. The
warning lamp illuminates if the
system detects the diesel exhaust fluid
level is low or if there is a system
malfunction. If the warning lamp
illuminates, the information display
messages give you an indication whether
the concern is fluid related or if there is a
selective catalytic reductant system
malfunction. If the warning lamp
illuminates when your vehicle is moving,
and the fluid is at a sufficient level, this
indicates a system malfunction. Have your
vehicle checked as soon as possible.
E269320
Slippery mode indicator. It
iluminates when the drive mode
is selected.
E252028
Stability control and traction
control indicator. It flashes
during operation. If it does not
illuminate when you switch the ignition on,
or remains on when the engine is running,
this indicates a malfunction. Have your
vehicle checked as soon as possible.
E130458
Stability control and traction
control off warning lamp. It
illuminates when you switch the
system off.
Tire pressure monitoring system
warning lamp. It illuminates if
the tire pressure in one or more
tires is below the correct tire pressure. If it
does not illuminate when you switch the
ignition on, or flashes when the engine is
running, this indicates a malfunction. Have
your vehicle checked as soon as possible.
E246592
Tow/haul mode indicator. It
iluminates when the drive mode
is selected.
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Instrument Cluster
GENERAL INFORMATION
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is not moving.
Information Display Controls
E257718
A B C
E250032
Return button.A
OK button.B
Menu button.C
Return Button
Use the return button to go back or to exit.
OK Button
Use the OK button to make a selection.
You can also use it to scroll through a
menu.
Menu Button
Use the menu button on the main screen
to display the submenu. You can also use
it to go back to the main screen.
Information Display Menus
Main Menu
Menu Item
Trip 1 or Trip 2
MyView
Driver Assist.
Navigation
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Information Displays
Menu Item
Audio
Phone
Settings
Submenus
Trip 1 and Trip 2
Menu Item
Trip 1
Trip 2
Reset Individual Values
Configure View
MyView
Menu Item
Digital Speedometer
Fuel Economy
Trip/Audio
Eco Coach
Calm Screen
Driver Assist.
Menu Item
Traction Control
Blind Spot
Trailer Blind Spot
Pre-Collision Assist
Traffic Sign Recognition
Lane Keeping System
Menu Item
Driver Alert
Hill Start Assist
Cross Traffic Alert
Eco Coach
Trailer Sway
Cruise Control
Speed Limiter
Rear Parking Aid
Navigation
Menu Item
Home
Favorite Destinations
Previous Destinations
Audio
Menu Item
Radio
USB device.
Bluetooth device.
Phone
Menu Item
All Calls
Incoming Calls
Missed Calls
Outgoing Calls
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Information Displays
Settings
Menu Item
Information
Display
Driver Assistance
Vehicle Settings
Vehicle Maintenance
MyKey
TRIP COMPUTER
You can reset the trip computer and
personalize it using the information display.
See Information Displays (page 115).
Resetting the Trip Computer
Navigate to the following main menu item.
ActionMenu Item
Press and hold the OK button until the system reset
confirmation appears.
Trip 1
Press and hold the OK button until the system reset
confirmation appears.
Trip 2
Alternatively you can reset individual trip
values.
ActionMenu Item
Press the menu button.Trip 1
Press the menu button.Trip 2
Press the OK button.Reset Individual Values
Press and hold the OK button until the system reset
confirmation appears.
Reset Trip Odometer
Press and hold the OK button until the system reset
confirmation appears.
Reset Trip Timer
Press and hold the OK button until the system reset
confirmation appears.
Reset Average Fuel
Press and hold the OK button until the system reset
confirmation appears.
Reset Average Speed
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Information Displays
Personalization
Navigate to the following main menu item.
ActionMenu Item
Press the menu button.Trip 1
Press the menu button.Trip 2
Press the OK button.Configure View
Press the OK button.Trip Odometer
Press the OK button.Trip Timer
Press the OK button.Average Fuel
Press the OK button.Average Speed
Press the OK button.Distance to Empty
Press the OK button.Instantaneous Fuel
Note: You can display a maximum of four values.
Trip Odometer
Registers the distance traveled of
individual journeys or the total distance
since the function was last reset.
Trip Timer
Registers the elapsed time of individual
journeys or the total time since the function
was last reset.
Average Fuel
Indicates the average fuel consumption of
individual journeys or the average fuel
consumption since the function was last
reset.
Average Speed
Indicates the average vehicle speed of
individual journeys or the average vehicle
speed since the function was last reset.
Distance to Empty
Indicates the approximate distance your
vehicle may travel on the fuel remaining in
the fuel tank. Changes in driving pattern
may cause the value to vary.
Instantaneous Fuel
Indicates the current fuel consumption.
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Information Displays
PERSONALIZED SETTINGS
Language
ActionMenu Item
Press the menu button.Settings
Press the OK button.Display
Press the OK button. Choose your applicable setting.Language
Measure Unit
ActionMenu Item
Press the menu button.Settings
Press the OK button.Display
Press the OK button. Choose your applicable setting.Distance Unit
Temperature Unit
ActionMenu Item
Press the menu button.Settings
Press the OK button.Display
Press the OK button. Choose your applicable setting.Temperature Unit
Tire Pressure Unit (If Equipped)
ActionMenu Item
Press the menu button.Settings
Press the OK button.Display
Press the OK button. Choose your applicable setting.Tire Pressure
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Information Displays
Chimes
ActionMenu Item
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Chimes
Press the OK button.Park Slot Found
Press the OK button.Information
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Information Displays
MANUAL CLIMATE CONTROL
Switching the Climate Control On
and Off
Switching the Recirculated Air On
and Off
Note: The air currently in the passenger
compartment recirculates.
Switching the Air Conditioning On
and Off
Note: Under certain conditions, the air
conditioning compressor could continue to
operate after you switch air conditioning off.
Switching Maximum Defrost On
and Off
Turn the temperature control
clockwise past the highest
setting to maximize defrosting.
Note: The temperature control springs back
to the highest setting.
Note: When you switch maximum defrost
on, the heated windshield, heated rear
window and air conditioning turn on. The
blower motor is set to the highest speed.
Note: When you switch maximum defrost
off, the heated windshield and heated rear
window remain on.
Switching Maximum Cooling On
and Off
Turn the temperature control
counterclockwise past the
lowest setting to maximize
cooling.
Note: The temperature control springs back
to the lowest setting.
Note: When you switch maximum cooling
off, air conditioning remains on.
Setting the Blower Motor Speed
Note: Lights on the control illuminate to
indicate the blower motor speed.
Note: When you switch the blower motor
off, air conditioning turns off and the
windows could fog up.
Directing Air to the Windshield Air
Vents
Directing Air to the Instrument
Panel Air Vents
Directing Air to the Footwell Air
Vents
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Climate Control
Setting the Temperature
E244106
Turn the temperature control
counterclockwise for cooler temperature
settings.
Turn the temperature control clockwise
for warmer temperature settings.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Do not place objects under the front seats
as this may interfere with directing air to
the rear seats.
Remove any snow, ice or leaves from the
air intake area at the base of the
windshield.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: To reduce fogging of the windshield
during humid weather conditions, direct air
to the windshield air vents.
Note: Prolonged use of recirculated air may
cause the windows to fog up.
Note: Use air conditioning with recirculated
air to improve cooling performance and
efficiency.
Quickly Heating the Interior
• Select the highest blower motor speed.
• Select the highest temperature.
• Direct air to the footwell air vents.
Recommended Settings for
Heating
• Select a medium blower motor speed.
• Select the required temperature.
• Direct air to the footwell and
windshield air vents.
Quickly Cooling the Interior
• Select maximum cooling.
Note: To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
Recommended Settings for
Cooling
• Select a medium blower motor speed.
• Select the required temperature.
• Direct air to the instrument panel air
vents.
• Press A/C.
Defogging the Side Windows in
Cold Weather
• Select maximum defrost.
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Climate Control
Defogging or Clearing the
Windshield of Thin Ice
• Select maximum defrost.
REAR PASSENGER CLIMATE
CONTROLS
Adjusting the Blower Motor Speed
Directing Air to the Overhead Air
Vents
When you direct air to the
overhead air vents, the system
distributes cold air.
Directing Air to the Footwell Air
Vents
When you direct air to the
footwell air vents, the system
distributes hot air.
Directing Air to the Overhead Air
Vents and the Footwell Air Vents
When you direct air to the
Overhead and footwell air vents,
the system distributes warm air.
HEATED REAR WINDOW
Press the button to clear the rear
window of thin ice and fog. The
heated rear window turns off
after a short period of time.
Note: Make sure the engine is on before
operating the heated windows.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle Warranty may not cover
damage caused to the heated rear window
grid lines.
HEATED EXTERIOR MIRRORS
- VEHICLES WITHOUT:
HEATED REAR WINDOW
Press the button to clear the
exterior mirrors of thin ice and
fog. Press the button again to
switch them off. They switch off after a
short period of time.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place. These actions
could cause damage to the glass and
mirrors.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
HEATED EXTERIOR MIRRORS
- VEHICLES WITH: HEATED
REAR WINDOW
When you switch the heated rear window
on, the heated exterior mirrors turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products. The
vehicle warranty may not cover damage
caused to the mirror housing or glass.
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Climate Control
AUXILIARY HEATER
Principle of Operation
The system is designed to reduce the time
needed to heat the engine when it is
running. It turns on or off depending on the
outside air temperature and the coolant
temperature.
The system warms the engine and the
vehicle interior. It uses fuel from the
vehicle fuel tank.
Using the Auxiliary Heater
WARNING: We recommend that
you have a qualified technician check
and repair the heater system after a
crash. Failure to follow this instruction
could result in personal injury or death.
WARNING: Do not use the
auxiliary heater at fuel filling stations or
near sources of combustible vapors, dust
or in enclosed spaces. Failure to follow
this instruction could result in personal
injury or death.
The system requires a minimum of 6.1 gal
(23 L) of fuel in the vehicle fuel tank and
the outside air temperature has to be
below 37°F (3°C).
Note: The system does not operate if the
battery charge level is low.
Note: Do not use biodiesel fuel B20 as this
reduces the lifetime of the heater operation.
Note: Make sure the heater exhaust outlet,
under the vehicle, under the driver
compartment, is free from snow, ice, mud
and any other blockages to avoid issues with
the heater operation.
Note: Driving through water can cause
damage to the heater. See Driving Through
Water (page 259).
Note: When the system is on, exhaust
fumes come from under your vehicle. This
is normal.
Note: If the heater is in the process of
stopping, excess fuel in the heater burns out
and there is some heat, exhaust and noise.
Switching the Auxiliary Heater On and Off
To switch the auxiliary heater on or off, use the information display controls on
the steering wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Aux Heater
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Climate Control
REMOTE START
About Remote Start
The system allows you to remotely start
the engine using the FordPass app.
The system can also adjust the interior
temperature according to the settings that
you chose.
Note: All other vehicle systems remain off
when you have remotely started the engine.
Note: The vehicle remains secured when
you have remotely started the engine. A
valid key must be inside your vehicle to
switch the ignition on and drive your vehicle.
Remote Start Limitations
Remote start does not work if:
• The alarm horn is sounding.
• The hood is open.
• The transmission is not in park (P).
Enabling Remote Start
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Vehicle Settings.
3. Select Remote Start.
4. Switch System on or off.
Note: To use remote start, make sure that
the modem is enabled. See Connected
Vehicle (page 391).
Remotely Starting the Engine
WARNING: To avoid exhaust
fumes, do not use remote start if your
vehicle is parked indoors or in areas that
are not well ventilated.
1. Press the lock button on the remote
control.
2. Within three seconds, press the unlock
button on the remote control.
3. Within three seconds, press the lock
button on the remote control.
Note: You can also use the FordPass App
to start the engine.
Note: The direction indicators flash twice.
Note: The parking lamps turn on when the
engine is running.
Note: The horn sounds if the system fails
to start.
Note: You must switch on the ignition
before driving your vehicle.
Remotely Stopping the Engine
1. Press the lock button on the remote
control.
2. Within three seconds, press the unlock
button on the remote control.
3. Within three seconds, press the lock
button on the remote control.
Note: You can also use the FordPass App
to stop the engine.
Remote Start Settings
Use the information display to adjust the
remote start settings.
Note: You cannot adjust the climate control
settings when you have remotely started
the engine.
Note: When you switch the ignition on, the
climate control system returns to the last
used settings.
Switching Auto On
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Vehicle Settings.
3. Select Remote Start.
4. Select Climate Control.
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Climate Control
5. Switch Auto on.
Note: If you switch Auto on, the system
attempts to heat or cool the interior to 72°F
(22°C).
Note: The heated windshield, heated rear
window and heated seats could turn on in
cold weather.
Switching Last Settings On
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Vehicle Settings.
3. Select Remote Start.
4. Select Climate Control.
5. Switch Last Settings on.
Note: If you switch Last Settings on, the
system remembers the last used settings.
Switching the Heated Seats Settings
On
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Vehicle Settings.
3. Select Remote Start.
4. Select Seats.
5. Switch Auto on.
Note: If you switch the heated seats
settings on, the heated seats turn on during
cold weather.
Setting the Duration
You can set a duration for the engine to
run.
Note: Wait a few seconds before remotely
starting the engine after the engine stops
running.
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Vehicle Settings.
3. Select Remote Start.
4. Select Duration.
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Climate Control
WHAT IS THE CABIN AIR
FILTER
Your vehicle has a cabin air filter, which
gives you and your passengers the
following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
LOCATING THE CABIN AIR
FILTER
You can locate the cabin air filter behind
the glove box.
CHANGING THE CABIN AIR
FILTER
Replace the filter at regular intervals. See
Scheduled Maintenance (page 464).
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system.
Note: Using an aftermarket cabin air filter
could reduce cabin air filtration and climate
control performance.
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Interior Air Quality
SITTING IN THE CORRECT
POSITION
WARNING: Do not recline the
seatback too far as this can cause the
occupant to slide under the seatbelt,
resulting in serious injury in the event of
a collision.
WARNING: Always sit upright
against your seatback with your feet on
the floor.
WARNING: Do not place objects
higher than the top of the seat backrest.
Failure to follow this instruction could
result in personal injury or death in the
event of a sudden stop or crash.
E68595
When you use them properly, the seat,
head restraint, seatbelt and airbags will
provide optimum protection in the event
of a crash.
We recommend that you follow these
guidelines:
• Sit in an upright position with the base
of your spine as far back as possible.
• Do not recline the seat backrest so that
your torso is more than 30° from the
upright position.
• Adjust the head restraint so that the
top of it is level with the top of your
head and as far forward as possible.
Make sure that you remain
comfortable.
• Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of 10 in
(25 cm) between your breastbone and
the airbag cover.
• Hold the steering wheel with your arms
slightly bent.
• Bend your legs slightly so that you can
press the pedals fully.
• Position the shoulder strap of the
seatbelt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.
HEAD RESTRAINTS
WARNING: The adjustable head
restraint is a safety device. Whenever
possible it should be installed and
correctly adjusted when the seat is
occupied. An incorrectly adjusted head
restraint may provide reduced protection
to an occupant during certain rear
impacts.
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The head restraint consists of:
E215998
Energy absorbing head restraint.A
Guide sleeve adjust and unlock
button.
B
Guide sleeve unlock and remove
button.
C
Steel stems.D
Adjusting the Head Restraint
WARNING: Adjust the head
restraints for all passengers before you
drive your vehicle. This will help minimize
the risk of neck injury in the event of a
crash. Do not adjust the head restraints
when your vehicle is moving.
Note: Adjust the seat backrest to an upright
driving position before adjusting the head
restraint. Adjust the head restraint so that
the top of it is level with the top of your head
and as far forward as possible.
Raising the Head Restraint
Lift the head restraint up.
Lowering the Head Restraint
1. Press and hold button B.
2. Push the head restraint down.
Removing the Head Restraint
WARNING: Do not remove the
head restraint from an occupied seat.
1. Lift the head restraint up until it
reaches its highest position.
2. Press and hold buttons B and C.
3. Remove the head restraint.
Installing the Head Restraint
WARNING: Install head restraints
correctly to help minimize the risk of neck
injury in the event of a crash.
1. Align the steel stems into the guide
sleeves.
2. Press and hold buttons B and C.
3. Push the head restraint down.
MANUAL SEATS - VEHICLES
WITH: 2-WAY MANUAL SEAT
WARNING: Do not adjust the
driver seat when your vehicle is moving.
WARNING: Do not place cargo or
any objects behind the seatback before
returning it to the original position.
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Moving the Seat Backward and
Forward
WARNING: Make sure the seat
fully locks into place by rocking it
backward and forward. Not securing the
seat into the locked position can be
dangerous in a crash and could cause
serious personal injury or death.
E177638
Note: The driver seat has removable stop
bolts on the track to enable access to the
vehicle battery. See Changing the 12V
Battery (page 306).
Adjusting the Seat Backrest
E175474
Adjusting the Lumbar Support
E146386
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Adjusting the Armrest
E315192
MANUAL SEATS - VEHICLES
WITH: 4-WAY MANUAL SEAT
WARNING: Do not adjust the
driver seat when your vehicle is moving.
WARNING: Do not place cargo or
any objects behind the seatback before
returning it to the original position.
Moving the Seat Backward and
Forward
WARNING: Make sure the seat
fully locks into place by rocking it
backward and forward. Not securing the
seat into the locked position can be
dangerous in a crash and could cause
serious personal injury or death.
E130249
Note: The driver seat has removable stop
bolts on the track to enable access to the
vehicle battery. See Changing the 12V
Battery (page 306).
Adjusting the Seat Backrest
E146385
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Adjusting the Seat Height
E146384
Adjusting the Seat Cushion
E146959
Adjusting the Lumbar Support
E146386
Adjusting the Armrest
E315192
Swiveling the Seat
WARNING: Make sure the seat
locks into place and is facing forward
when your vehicle is moving.
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E315195
The seat can swivel through 180 degrees
in an inboard direction. You may need to
adjust the seat to allow sufficient
clearance for it to swivel in a single motion.
Note: We recommend that the seat is
unoccupied.
Swivel Seat Audible Warning
Sounds when the driver or passenger seat
is not locked into place, and the ignition is
on.
POWER SEATS
WARNING: Do not adjust the
driver seat when your vehicle is moving.
WARNING: Do not place cargo or
any objects behind the seat backrest
before returning it to the original position.
WARNING: The driver seat has
removable stop bolts on the track to
enable access to the vehicle battery. See
Changing the 12V Battery (page 306).
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E138647
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Power Lumbar
E138648
REAR SEATS
WARNING: Do not use the bench
seats as a bed when your vehicle is
moving. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Do not place any
objects on a folded seat. Hard objects
may become projectiles in a crash or
sudden stop, which may increase the risk
of serious personal injury.
Note: Rear seat arrangements vary
depending on the vehicle.
Recline Adjustment (If Equipped)
WARNING: When reclining the
seat backrest forward and backward,
take care not to get your hands caught
between the seat backrest and the
frame, catches or mechanism. Failure to
take care may result in personal injury.
WARNING: Make sure that any
cargo or objects are not trapped behind
the seat backrest. Make sure the
seatbelts are not trapped in any way
when unfolding the seat backrest up.
Failure of an occupant to be able to use
a trapped seatbelt increases the risk of
serious personal injury or death.
WARNING: Make sure that the
seat backrest is fully engaged in its
catch. A seat backrest which is not fully
engaged in its catch could move in the
event of an accident. This may result in
serious personal injury or death.
E172224
With the seat occupied, pull the lever or
strap to recline or raise the seat backrest.
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Removing Seats (Passenger
Vehicles)
WARNING: Seats can weigh up to
176 lb (80 kg). Do not attempt to lift or
carry a seat on your own.
WARNING: Do not use the release
handles to lift or carry the seat.
E173870
1
2
3
1. Pull the release handle up at an angle
from the floor.
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2. While holding the handle in this
position, tilt the top of the seat forward
to release the seat frame rear catches
from the floor.
3. When the rear seat latches are clear of
the floor, release the handle.
4. Pull the seat backward to release the
seat frame front catches.
5. Remove the seat from the vehicle.
Note: Two persons are required to release
the seat handles and remove the seat.
Note: You can only remove seats that have
integral release handles.
Note: The seatback does not fold forward.
Installing the Seats
WARNING: Make sure that the
floor catches are free from foreign
material before installing the seats.
WARNING: Make sure that you
securely fasten the seat catches when
installing. Check the latches are correctly
engaged by checking the red latch
indicators.
E178062
1. Align the seat frame front catches.
2. Push the seat forward to engage the
seat frame front catches.
3. Align the seat frame rear catches.
4. Allow the seat to drop under its own
weight for the last 6-8 in (15-20 cm).
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HEATED SEATS
WARNING: Use caution when
using the heated seat if you are unable
to feel pain to your skin because of
advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol
use, exhaustion or other physical
conditions. The heated seat could cause
burns even at low temperatures,
especially if used for long periods of time.
Failure to follow this instruction could
result in personal injury.
WARNING: Do not place anything
on the seat that blocks the heat, for
example a seat cover or a cushion. This
could cause the seat to overheat. Failure
to follow this instruction could result in
personal injury.
WARNING: Do not poke sharp
objects into the seat cushion or seat
backrest. This could damage the heated
seat element and cause it to overheat.
Failure to follow this instruction could
result in personal injury.
Do not switch the heated seat on if the
seat is wet.
The heated seat button is on the climate
control assembly.
Repeatedly press the button to
adjust the temperature.
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WARNING: Do not plug optional
electrical accessories into the cigar
lighter socket. Incorrect use of the cigar
lighter can cause damage not covered
by the vehicle warranty, and can result
in fire or serious injury.
WARNING: Do not use a power
point for operating a cigar lighter.
Incorrect use of the power points can
cause damage not covered by the
vehicle warranty, and can result in fire or
serious injury.
Do not use the power point over the vehicle
capacity of 12 volt DC 180 watts or a fuse
may blow.
Note: Do not hang any accessory from the
accessory plug.
Note: Always keep the power point caps
closed when not in use.
Note: The power points turn off after 30
minutes when the ignition is switched off.
The power points could turn off earlier if the
vehicle battery charge level is low.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.
Power points may be in the following
locations:
• Inside the instrument panel storage
compartment.
• On the front of the center console.
• Inside the cargo area.
110 Volt - 150 Watt Capacity AC
Power Outlet
WARNING: Do not keep electrical
devices plugged in the power point
whenever the device is not in use. Do not
use any extension cord with the 110 volt
AC power point, since it will defeat the
safety protection design. Doing so may
cause the power point to overload due
to powering multiple devices that can
reach beyond the 150 watt load limit and
could result in fire or serious injury.
E305821
The power point is on the parking brake
console.
When the indicator light on the power point
is:
• On: The power point is working and the
ignition is on.
• Off: The power point is off and the
ignition is off.
• Flashing: The power point is in fault
mode.
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Auxiliary Power Points
The power outlet temporarily turns off
power when in fault mode if the device
exceeds the 150 watt limit. Unplug your
device and switch the ignition off. Switch
the ignition back on, but do not plug your
device back in. Let the system cool off and
switch the ignition off to reset the fault
mode. Switch the ignition back on and
make sure the indicator light remains on.
Do not use the power point for certain
electric devices, including:
• Cathode-ray, tube-type televisions.
• Motor loads, such as vacuum cleaners,
electric saws and other electric power
tools or compressor-driven
refrigerators.
• Measuring devices, which process
precise data, such as medical
equipment or measuring equipment.
• Other appliances requiring an
extremely stable power supply such as
microcomputer-controlled electric
blankets or touch-sensor lamps.
110 Volt - 400 Watt Capacity AC
Power Outlet
WARNING: Do not keep electrical
devices plugged in the power point
whenever the device is not in use. Do not
use any extension cord with the 110 volt
AC power point, since it will defeat the
safety protection design. Doing so may
cause the power point to overload due
to powering multiple devices that can
reach beyond the 400 watt load limit
and could result in fire or serious injury.
Note: This feature has a maximum output
of 400 watts when the vehicle is in park (P).
Note: While in drive (D), the maximum
outlet output is 300 watts.
E305822
The power point is on the parking brake
console.
When the indicator light on the power point
is:
• On: The power point is working and the
ignition is on.
• Off: The power point is off and the
ignition is off.
• Flashing: The power point is in fault
mode.
The power outlet temporarily turns off
power when in fault mode if the device
exceeds the 400 watt limit. Unplug your
device and switch the ignition off. Switch
the ignition back on, but do not plug your
device back in. Let the system cool off and
switch the ignition off to reset the fault
mode. Switch the ignition back on and
make sure the indicator light remains on.
Do not use the power point for certain
electric devices, including:
• Cathode-ray, tube-type televisions.
• Motor loads, such as vacuum cleaners,
electric saws and other electric power
tools or compressor-driven
refrigerators.
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Auxiliary Power Points
• Measuring devices, which process
precise data, such as medical
equipment or measuring equipment.
• Other appliances requiring an
extremely stable power supply such as
microcomputer-controlled electric
blankets or touch-sensor lamps.
CIGAR LIGHTER
WARNING: Do not plug optional
electrical accessories into the cigar
lighter socket. Incorrect use of the cigar
lighter can cause damage not covered
by the vehicle warranty, and can result
in fire or serious injury.
E103382
Press the element in to use the cigar
lighter. It pops out after a short period of
time.
Do not hold the cigar lighter element
pressed in.
Note: If the power supply does not work
after you switch the ignition off, switch the
ignition on.
Note: If you use the socket when the engine
is not running, the battery may run out of
charge.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
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Auxiliary Power Points
OVERHEAD CONSOLE
WARNING: Do not place heavy
objects in the overhead console. Failure
to follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash.
E189357
BOTTLE HOLDERS
WARNING: Do not place glass
objects in the bottle holder.
E171160
OVERHEAD STORAGE
WARNING: Do not place heavy
objects on the shelf. Failure to follow this
instruction could result in personal injury
or death in the event of a sudden stop or
crash.
E169073
The maximum evenly distributed shelf load
is 44 lb (20 kg).
REAR OVERHEAD STORAGE
WARNING: Do not place heavy
objects on the shelf. Failure to follow this
instruction could result in personal injury
or death in the event of a sudden stop or
crash.
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Storage Compartments
E223788
The maximum evenly distributed shelf load
is 40 lb (18 kg).
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GENERAL INFORMATION
WARNING: Extended idling at high
engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage.
WARNING: Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire.
WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes can be toxic.
Always open the garage door before you
start the engine.
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 mi
(8 km) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You
can disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
engine.
IGNITION SWITCH
E72128
Note: Make sure the key is clean before
inserting it into any lock cylinder.
0(off) - The ignition is off.
Note: When you switch the ignition off and
leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.
I (accessory) - Allows the electrical
accessories such as the radio to operate
while the engine is not running.
Note: Do not leave the ignition key in
position I or II (without the engine running)
for too long to avoid vehicle battery losing
charge.
II (on) - All electrical circuits operational.
Warning lamps and indicators are
illuminated.
III (start) - cranks the engine. Release the
key as soon as the engine starts.
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STEERING WHEEL LOCK
WARNING: Always check that the
steering is unlocked before attempting
to move your vehicle.
Locking the Steering Wheel
1. Remove the key from the ignition.
2. Slightly rotate the steering wheel to
engage the lock.
Unlocking the Steering Wheel
1. Insert the key in the ignition.
2. Turn the key to position I.
Note: You may have to slightly rotate the
steering wheel to assist unlocking it.
STARTING A GASOLINE
ENGINE
The speed at which the engine idles
immediately after starting is optimized to
minimize vehicle emissions and maximize
cabin comfort and fuel economy.
Note: You can only attempt to start the
engine for a limited amount of time before
the starting system temporarily disables. If
you exceed the starting time limit, a
message may appear and you cannot
attempt to start the engine for at least 15
minutes.
Before starting your vehicle, check the
following:
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
Starting the Engine
1. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.
2. Turn the key to position III.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: The engine takes longer to start at
lower temperatures. It may crank for several
seconds when very cold.
Failure to Start
If you cannot start the engine after 3
attempts, wait 10 seconds and do the
following:
1. Fully press the brake pedal.
2. Apply the parking brake.
3. Shift into park (P).
4. Fully press the accelerator pedal and
hold it there.
5. Turn the key to position III and wait
until the engine stops.
6. Release the accelerator pedal.
7. Start the engine.
Stopping the Engine When Your
Vehicle is Stationary
1. Shift into park (P).
2. Turn the key to position 0.
3. Apply the parking brake.
Stopping the Engine When Your
Vehicle is Moving
WARNING: Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
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Starting and Stopping the Engine
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. Shift into park (P).
3. Turn the key to position 0.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
Engine Warning Lamps
Malfunction Indicator Lamp
Check Engine
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Avoid heavy acceleration and deceleration
and have your vehicle immediately
serviced.
Powertrain Warning Lamp
If it illuminates when the engine is running
this indicates a malfunction. If it flashes
when you are driving, immediately reduce
the vehicle speed. Avoid heavy
acceleration and deceleration and have
your vehicle immediately serviced.
If both lamps illuminate when the engine
is running, stop your vehicle as soon as it
is safe to do so. Continuing to drive your
vehicle may cause reduced power or the
engine to stop. Switch the ignition off and
attempt to restart the engine. Have your
vehicle immediately checked.
STARTING A DIESEL ENGINE
WARNING: Do not use starting
fluid, for example ether, in the air intake
system. Such fluid could cause
immediate explosive damage to the
engine and possible personal injury.
Before starting your vehicle, check the
following:
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
Starting the Engine
1. Turn the key to position II.
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2. Wait until the glow plug indicator turns
off.
3. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.
4. Turn the key to position III.
Note: Releasing the brake pedal when the
engine is starting stops the engine cranking
and the ignition returns to on.
Note: When the temperature is below 5°F
(-15°C), you may need to crank the engine
for up to 10 seconds.
Note: You can only attempt to start the
engine for a limited amount of time before
the starting system temporarily disables. If
you exceed the starting time limit, a
message may appear and you cannot
attempt to start the engine for at least 15
minutes.
Failure to Start
If the engine does not start, do the
following:
1. Fully press the brake pedal.
2. Apply the parking brake.
3. Shift into park (P).
4. Turn the key to position III until the
engine starts.
Stopping the Engine When Your
Vehicle is Stationary
1. Shift into park (P).
2. Turn the key to position 0.
3. Apply the parking brake.
Stopping the Engine When Your
Vehicle is Moving
WARNING: Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. Shift into park (P).
3. Turn the key to position 0.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
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Glow Plug Indicator
If it illuminates, wait until it turns
off before starting.
Engine Warning Lamps
Malfunction Indicator Lamp
Check Engine
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the diesel
particulate filter or other vehicle
components. Avoid heavy acceleration and
deceleration and have your vehicle
immediately serviced.
Powertrain Warning Lamp
If it illuminates when the engine is running
this indicates a malfunction. If it flashes
when you are driving, immediately reduce
the vehicle speed. Avoid heavy
acceleration and deceleration and have
your vehicle immediately serviced.
If both lamps illuminate when the engine
is running, stop your vehicle as soon as it
is safe to do so. Continuing to drive your
vehicle may cause reduced power or the
engine to stop. Switch the ignition off and
attempt to restart the engine. Have your
vehicle immediately checked.
SWITCHING OFF THE ENGINE
Vehicles With a Turbocharger
WARNING: Do not switch the
engine off when it is running at high
speed. If you do, the turbocharger will
continue running after the engine oil
pressure has dropped to zero. This will
lead to premature turbocharger bearing
wear.
Release the accelerator pedal. Wait until
the engine has reached idle speed and then
switch it off.
ENGINE BLOCK HEATER (IF
EQUIPPED)
WARNING: Failure to follow
engine block heater instructions could
result in property damage or serious
personal injury.
WARNING: Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock.
WARNING: Do not fully close the
hood, or allow it to drop under its own
weight when using the engine block
heater. This could damage the power
cable and may cause an electrical short
resulting in fire, injury and property
damage.
Note: The heater is most effective when
outdoor temperatures are below 0°F
(-18°C).
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The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element, installed in the engine block and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source.
We recommend that you do the following
for a safe and correct operation:
• Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• If the block heater cord is under the
hood, Do Not remove the wiring from
its original location. Do Not close the
hood on the extension wiring.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes.
• Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is
checked for proper operation before
winter.
Using the Engine Block Heater
Make sure the receptacle terminals are
clean and dry prior to use. Clean them with
a dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours
of energy per hour of use. The system does
not have a thermostat. It achieves
maximum temperature after
approximately three hours of operation.
Using the heater longer than three hours
does not improve system performance and
unnecessarily uses electricity.
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Starting and Stopping the Engine
WHAT IS AUTO-START-STOP
The system is designed to help reduce fuel
consumption and CO
2
emissions by
stopping the engine when it is idling, for
example at traffic lights.
AUTO-START-STOP
PRECAUTIONS
WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death.
WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch the
ignition on.
Press the switch to switch the
system off.
Note: OFF illuminates in the switch.
Press the switch again to switch the
system back on.
Note: The system is designed to turn off if
it detects a malfunction. If the system
malfunctions, have your vehicle checked as
soon as possible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on the
brake pedal and the transmission in drive
(D).
Note: Power assist steering turns off when
the engine stops.
RESTARTING THE ENGINE
Release the brake pedal or press the
accelerator pedal.
A message appears in the information
display if the system requires you to take
action.
ActionConditionMessage
Press the brake pedal to
restart the engine.
The system needs to restart
the engine but requires your
confirmation.
Auto StartStop Press Brake
to Start Engine
Press the brake pedal or the
accelerator pedal to restart
the engine.
The system needs to restart
the engine but requires your
confirmation.
Auto StartStop Press a
Pedal to Start Engine
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Auto-Start-Stop - 3.5L Ecoboost™, 2.0L EcoBlue
AUTO-START-STOP
INDICATORS
WARNING: The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury.
The Auto-Start-Stop indicator
illuminates green when the
engine stops. It flashes amber
and a message appears when you need to
take action.
E146361
The Auto-Start-Stop indicator
illuminates gray with a
strikethrough when the system
is not available.
Note: You can display the reason why the
system is not available in the information
display.
AUTO-START-STOP – TROUBLESHOOTING
Auto-Start-Stop – Information Messages
ActionConditionMessage
Shift into park (P) and
restart the engine yourself.
The system is not func-
tioning.
Auto StartStop Shift to P,
then Restart Engine
Restart the engine yourself.The system is not func-
tioning.
Auto StartStop Manual
Restart Required
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Auto-Start-Stop - 3.5L Ecoboost™, 2.0L EcoBlue
Auto-Start-Stop – Frequently
Asked Questions
Why does the engine not always
stop when I expect it to?
The system is designed to work in a way
that complements other vehicle systems,
allowing them to operate at optimum
performance.
The system does not stop the engine if:
• The driver door is open.
• The driver seatbelt is unfastened.
• Your vehicle is at high altitude.
• The heated windshield is on.
• The transmission is in manual (M).
• Your vehicle is on a steep grade.
• The engine is warming up.
• The outside temperature is too low or
too high.
• The battery charge is low.
• The battery temperature is outside the
optimal operating range.
• The engine is required to run to
maintain interior climate and reduce
fogging.
Why does the engine sometimes
restart when I do not expect it to?
The system is designed to work in a way
that complements other vehicle systems,
allowing them to operate at optimum
performance.
The system restarts the engine if:
• You switch the heated windshield on.
• You switch maximum defrost on.
• Your vehicle starts to roll downhill in
neutral.
• The engine is required to run to
maintain adequate brake system
assistance.
• The engine is required to run to
maintain interior climate and reduce
fogging.
Can I permanently switch the
system off?
No. The system plays an important role in
reducing the fuel consumption and the CO
2
emissions.
Will the frequent engine starts
cause parts to wear out?
Your vehicle has an enhanced battery and
starter motor that are designed for the
increased number of engine starts.
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Auto-Start-Stop - 3.5L Ecoboost™, 2.0L EcoBlue
SAFETY PRECAUTIONS
WARNING: Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire.
WARNING: The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury.
WARNING: Fuels can cause
serious injury or death if misused or
mishandled.
WARNING: Fuel may contain
benzene, which is a cancer-causing
agent.
WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes.
Follow these guidelines when refueling:
• Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Always switch the engine off before
refueling.
• Automotive fuels can be harmful or
fatal if swallowed. Fuel is highly toxic
and if swallowed can cause death or
permanent injury. If fuel is swallowed
immediately call a physician, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
apparent for hours.
• Avoid inhaling fuel vapors. Inhaling fuel
vapor can lead to eye and respiratory
tract irritation. In severe cases,
excessive or prolonged breathing of
fuel vapor can cause serious illness and
permanent injury.
• Avoid getting fuel in your eyes. If you
splash fuel in your eyes, immediately
remove contact lenses (if worn), flush
with water for 15 minutes and seek
medical attention. Failure to seek
proper medical attention could lead to
permanent injury.
• Fuels can be harmful if absorbed
through the skin. If you splash fuel on
your skin, clothing or both, promptly
remove contaminated clothing and
thoroughly wash your skin with soap
and water. Repeated or prolonged skin
contact causes skin irritation.
• Be particularly careful if you are taking
Antabuse or other forms of Disulfiram
for the treatment of alcoholism.
Breathing fuel vapors could cause an
adverse reaction, serious personal
injury or sickness. Immediately call a
physician if you experience any adverse
reactions.
FUEL QUALITY - 2.0L
ECOBLUE, DIESEL
Fuel Requirements - Choosing The
Right Fuel: Vehicles Operated
Where Ultra Low Sulfur Diesel Fuel
Is Required (United
States/Canada/Puerto Rico/U.S.
Virgin Islands And Other Locales)
Note: Your warranty will not cover damage
caused by using an improper type of fuel or
fuel additive.
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Fuel and Refueling
Note: Do not blend used engine oil with
diesel fuel under any circumstances.
Blending used oil with the fuel will
significantly increase your vehicle’s exhaust
emissions and reduce engine life due to
increased internal wear.
We recommend Top Tier diesel fuel where
available to help minimize engine deposits
and maintain optimal vehicle and engine
performance. For additional information,
refer to www.toptiergas.com.
You should use Ultra-Low Sulfur Diesel
fuel (also known as ULSD) designated as
number 1-D or 2-D with a maximum of
15-ppm sulfur in your diesel vehicle. You
may operate your vehicle on diesel fuels
containing up to 20% biodiesel, also
known as B20. These fuels should meet
the ASTM D975 diesel or the ASTM D7467
B6-B20 biodiesel industry specifications.
Outside of North America, use fuels
meeting EN590 or equivalent local market
standard.
Using low sulfur diesel fuel
(16-500 ppm) or high sulfur
diesel fuel (greater than 500
ppm) in your diesel engine will cause
certain emission components to
malfunction which may also cause the
service engine soon light to illuminate
indicating an emissions-related concern.
Diesel fuel is adjusted seasonally for cold
temperature. For best results at
temperatures below 19°F (-7°C), we
recommended using a diesel fuel which
has been seasonally adjusted for the
ambient conditions.
Fuel Requirements - Choosing The
Right Fuel: Vehicles Operated
Where Ultra Low Sulfur Diesel Fuel
Is Not Required
For the engine to operate reliably on
low-sulfur or high-sulfur diesel fuel, the
engine must be a factory built high-sulfur
engine (available as a dealer order option
for select markets) or an ultra low sulfur
diesel fuel configured engine that has been
retrofitted for high-sulfur diesel fuel using
Ford Motor Company dealer service parts.
Failure to use retrofit components other
than those available through your
authorized dealer will result in coolant
system damage, engine overheating,
selective catalyst reduction system or
diesel particulate filter damage and
possible base engine damage.
Use only a diesel engine configured for use
with high sulfur diesel fuel in markets with
diesel fuel that has sulfur content greater
than 15 ppm. Using low sulfur diesel fuel
(16–500 ppm) or high sulfur diesel fuel
(greater than 500 ppm) in a diesel engine
designed to use only Ultra Low Sulfur
Diesel fuel may result in damage to engine
emission control devices and the
aftertreatment system, potentially
rendering the vehicle inoperable.
Vehicles with engines configured for use
with high sulfur diesel fuel are only
available for sale in countries where ultra
low sulfur diesel fuel is generally not
available or mandated by the government.
Vehicles originally sold in a ultra low sulfur
diesel fuel market that are subsequently
exported to non- ultra low sulfur diesel fuel
markets will need to be retrofitted at the
customer’s expense using Ford authorized
dealer service parts in order to be reliably
operated on non- ultra low sulfur diesel
fuel.
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Fuel and Refueling
Biodiesel
WARNING: Do not mix diesel with
gasoline, gasohol or alcohol. This could
cause an explosion.
Note: Do not use home heating oil,
agricultural fuel, raw fats and oils, waste
cooking greases, biodiesel greater than 20%
or any diesel not intended for highway use.
Damage to the fuel injection system, engine
and exhaust catalyst, and diesel particulate
filter can occur if you use an improper fuel.
Red dye is used to identify fuels intended
for agricultural and non-highway use.
You may operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.
Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases.
To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
• Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less
• Only use biodiesel fuel of good quality
that complies with industry standards
• Follow the recommended service
maintenance intervals See General
Maintenance Information (page 464).
• Do not store biodiesel fuel in the fuel
tank for more than 1 month
• Consider changing brands or reducing
biodiesel content if you have cold
temperature fuel gelling issues or a
frequent LOW FUEL PRESSURE
message appearing
Use of biodiesel in concentrations greater
than 20% may cause damage to your
vehicle, including engine and/or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
Concentrations greater than 20% can also
cause fuel filter restrictions that may result
in a lack of power or damage to fuel
system components, including fuel pump
and fuel injector failures.
We recommend SAE 5W-40 oil for fuels
with greater than 5% biodiesel (B5). For
more information about oil change
intervals and other maintenance when
operating on biodiesel See Special
Operating Conditions Scheduled
Maintenance (page 469).
Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in a diesel fuel. Biodiesel content is often
indicated with the letter B followed by the
percent of biodiesel in the fuel. For
example, B20 indicates a fuel containing
20% biodiesel. Ask the service station
attendant to confirm the biodiesel content
of a diesel fuel if you do not see a label on
the fuel pump.
Biodiesel fuels degrade more easily than
diesel fuels not containing biodiesel and
should not be stored in the fuel tank for
more than 1 month. If you plan to park or
store your vehicle for more than 1 month,
then you should empty your vehicle fuel
tank of biodiesel fuel. You should fill the
tank with a pure petroleum-based diesel
fuel and run your vehicle for a minimum of
30 minutes.
Note: Degraded or oxidized biodiesel can
damage fuel system seals and plastics and
corrode steel parts.
During cold weather, if you have problems
operating on biodiesel, you may need to
use a diesel fuel with lower biodiesel
content, try another brand, or discontinue
the use of biodiesel.
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Fuel and Refueling
Diesel Fuel Additives
It should not be necessary to add any
aftermarket additives to your fuel if you
use a high quality diesel fuel that conforms
to ASTM industry specifications.
Aftermarket additives can damage the fuel
injector system or engine.
Use Motorcraft® cetane booster or an
equivalent cetane booster additive if you
suspect fuel has low cetane. Use
Motorcraft® anti-gel & performance
improver or an equivalent additive if there
is fuel gelling.
Do not use alcohol-based additives to
improve cetane quality, to prevent fuel
gelling or any other use. The use of alcohol
additives may result in damage to the fuel
injectors and system. See Engine
Specifications (page 365).
Your warranty may not cover repairs
needed to correct the effects of using an
aftermarket product that does not meet
Ford specifications in your fuel.
FUEL QUALITY - 3.5L
DURATEC, E85
Choosing the Right Fuel - Flex Fuel
Vehicles
Flex fuel vehicles have one of the following
identifiers:
• Yellow fuel filler cap.
• Yellow bezel around the fuel filler inlet.
• Yellow fuel filler housing.
• Yellow E85 label on the fuel tank filler
door.
E161513
Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87 or
regular unleaded gasoline blended with a
maximum of 85% ethanol (E85).
Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See Towing (page 245).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance. For
additional information, refer to
www.toptiergas.com.
Note: Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.
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Do not use:
• Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuels containing more than 85%
ethanol or E100 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel, using leaded fuel is
prohibited by law.
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
control system.
Switching Between E85 and
Gasoline
We do not recommend repeatedly
alternating between E85 and gasoline. If
you switch from using E85 to gasoline, or
from gasoline to E85, add as much fuel as
possible, at least half a tank. Drive your
vehicle immediately for a minimum of 5 mi
(8 km) to allow it to adapt to the change
in ethanol concentration. If you use E85
exclusively, we recommend that you fill
the fuel tank with regular unleaded
gasoline at each scheduled oil change.
FUEL QUALITY - 3.5L
DURATEC/3.5L ECOBOOST™,
GASOLINE
Choosing the Right Fuel
E161513
Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87.
Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See Towing (page 245).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance. For
additional information, refer to
www.toptiergas.com.
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Note: Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.
Do not use:
• Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuel containing more than 15% ethanol
or E85 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel, using leaded fuel is
prohibited by law.
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
control system.
FUEL FILLER FUNNEL
LOCATION
The fuel filler funnel is in the glove
compartment or in the front right-hand
side stepwell storage compartment.
RUNNING OUT OF FUEL
Running out of fuel can cause damage not
covered by the vehicle Warranty.
If your vehicle runs out of fuel:
• Add a minimum of 1.3 gal (5 L) of fuel
to restart the engine.
• You may need to switch the ignition
from off to on several times after
refueling to allow the fuel system to
pump the fuel from the tank to the
engine. When restarting, cranking time
takes a few seconds longer than
normal.
Note: If your vehicle is on a steep slope,
more fuel may be required.
Filling a Portable Fuel Container
WARNING: Flow of fuel through
a fuel pump nozzle can produce static
electricity. This can cause a fire if you are
filling an ungrounded fuel container.
Use the following guidelines to avoid
electrostatic charge build-up, which can
produce a spark, when filling an
ungrounded fuel container:
• Only use an approved fuel container to
transfer fuel to your vehicle. Place the
container on the ground when filling it.
• Do not fill a fuel container when it is
inside your vehicle (including the cargo
area).
• Keep the fuel pump nozzle in contact
with the fuel container when filling it.
• Do not use a device that holds the fuel
pump nozzle lever in the fill position.
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Adding Fuel From a Portable Fuel
Container
WARNING: Do not insert the
nozzle of a fuel container or an
aftermarket funnel into the fuel filler
neck. This may damage the fuel system
filler neck or its seal and cause fuel to
run onto the ground.
WARNING: Do not try to pry open
or push open the capless fuel system
with foreign objects. This could damage
the fuel system and its seal and cause
injury to you or others.
WARNING: Do not dispose of fuel
in the household refuse or the public
sewage system. Use an authorized waste
disposal facility.
When refueling the vehicle fuel tank from
a fuel container, use the fuel filler funnel
included with your vehicle. See Fuel Filler
Funnel Location (page 158).
Note: Do not use aftermarket funnels as
they may not work with the capless fuel
system and can damage it.
When refueling the vehicle fuel tank from
a fuel container, do the following:
1. Fully open the fuel filler door.
2. Fully insert the fuel filler funnel into the
fuel filler inlet.
E157452
3. Add fuel to your vehicle from the fuel
container.
4. Remove the fuel filler funnel.
5. Fully close the fuel filler door.
6. Clean the fuel filler funnel and place it
back in your vehicle or correctly dispose
of it.
Note: Extra funnels can be purchased from
an authorized dealer if you choose to
dispose of the funnel.
REFUELING
WARNING: Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire.
WARNING: Do not pry open the
fuel tank filler valve. This could damage
the fuel system. Failure to follow this
instruction could result in fire, personal
injury or death.
WARNING: Do not remove the fuel
pump nozzle from its fully inserted
position when refueling.
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WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes.
WARNING: Wait at least five
seconds before removing the fuel pump
nozzle to allow any residual fuel to drain
into the fuel tank.
WARNING: Stop refueling when
the fuel pump nozzle automatically
shuts off for the first time. Failure to
follow this will fill the expansion space
in the fuel tank and could lead to fuel
overflowing.
E162791
1. Open the left-hand front door.
2. Fully open the fuel filler door.
Note: Your vehicle does not have a fuel tank
filler cap.
E139202
A
3. Insert the fuel pump nozzle up to the
first notch on the nozzle A. Keep it
resting on the cover of the fuel tank
filler pipe opening.
Note: The fuel filler nozzle inhibitor only
opens when you insert the correct fuel pump
nozzle.
E139203
A
B
4. Hold the fuel pump nozzle in position
B when refueling. Holding the fuel
pump nozzle in position A could affect
the flow of fuel and shut off the fuel
pump nozzle before the fuel tank is full.
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E162792
5. Operate the fuel pump nozzle within
the area shown.
E119081
6. Slightly raise the fuel pump nozzle and
then slowly remove it.
7. Fully close the fuel filler door.
Note: Do not attempt to start the engine
if you have filled the fuel tank with incorrect
fuel. Incorrect fuel use can cause damage
not covered by the vehicle Warranty. Have
your vehicle immediately checked.
System Warnings (If Equipped)
If the fuel filler nozzle inhibitor does not
fully close a warning message appears in
the information display.
1. Stop your vehicle as soon as it is safe
to do so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Open the left-hand front door.
5. Fully open the fuel filler door.
6. Check the fuel filler inlet and the area
around it for any items or debris that
may be obstructing its movement.
7. Fully insert a fuel pump nozzle or the
fuel filler funnel provided with your
vehicle into the fuel filler inlet. See
Fuel Filler Funnel Location (page
158). This action should dislodge any
debris that may be preventing the fuel
filler inlet from fully closing.
8. Remove the fuel pump nozzle or fuel
filler funnel from the fuel filler inlet.
9. Fully close the fuel filler door.
Note: If this action corrects the problem
the message may not immediately reset. If
the message remains and the service engine
soon warning lamp illuminates, have your
vehicle checked as soon as possible.
Low Fuel Level Warning Lamp
If it illuminates when you are
driving, refuel as soon as
possible.
Low Fuel Level Audible Warning
A warning tone sounds and a message
appears in the information display when
the distance to empty reaches 50 mi
(80 km). A warning tone sounds and a
message appears in the information
display again at the following distance to
empty parameters:
• 20 mi (40 km)
• 10 mi (20 km)
• 0 mi (0 km)
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Note: The low fuel reminder appears at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal.
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EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws.
Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light.
Tampering With a Noise Control
System
Federal laws prohibit the following acts:
• Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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• Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER - 3.5L
DURATEC/3.5L ECOBOOST™
WARNING: Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire.
WARNING: The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short
period of engine operation and stays hot
after the engine is switched off.
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To avoid damaging the catalytic converter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle (page 263).
• Do not switch the ignition off when your
vehicle is moving.
• Do not use leaded fuel.
• Avoid running out of fuel.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
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On-Board Diagnostics System
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this may indicate that
the on-board diagnostics system has
detected an emission control system
malfunction.
Continuing to drive your vehicle may cause
reduced power or the engine to stop.
Failure to respond to a warning lamp may
cause component damage not covered by
the vehicle Warranty. Have your vehicle
checked as soon as possible.
SELECTIVE CATALYTIC
REDUCTANT SYSTEM - 2.0L
ECOBLUE
Your vehicle has a selective catalytic
reductant system to help reduce exhaust
emission levels by injecting diesel exhaust
fluid into the exhaust system. The engine
may not start if you tamper with or disable
the selective catalytic reductant system.
For the system to correctly operate, you
must maintain the fluid level. The
minimum fluid refill quantity required to
restart the engine is 1.51 gal (5.7 L).
Note: If your vehicle is on a gradient, the
minimum fluid refill quantity required to
restart the engine may be greater than
1.51 gal (5.7 L).
Diesel Exhaust Fluid Guidelines
• Do not put in the vehicle fuel tank. This
can cause engine damage not covered
by the vehicle Warranty.
• Do not overfill the tank.
• Do not dilute with water or any other
liquid.
• Do not re-use an empty fluid container.
• Do not store in direct sunlight.
• Store at temperatures between 23°F
(-5°C) and 68°F (20°C).
• Do not store fluid containers in your
vehicle.
• The fluid is non-flammable, non-toxic,
colorless and water-soluble.
Filling the Diesel Exhaust Fluid
Tank
E204215
The diesel exhaust fluid tank filler pipe is
next to the fuel tank filler pipe and has a
blue cap. Fill the tank using a fluid pump
at a diesel exhaust fluid filling station or a
diesel exhaust fluid container.
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E163354
)
E163354
Only use diesel exhaust fluid that is
certified by the American Petroleum
Institute (API). Non-certified diesel
exhaust fluid use can cause damage not
covered by the vehicle Warranty.
Note: Wash off any fluid that may have
spilled on to a painted surface with soapy
water.
Filling in Cold Climates
Diesel exhaust fluid may freeze when the
temperature is below 12°F (-11°C). Your
vehicle has a preheating system which
allows the fluid to operate below 12°F
(-11°C). If you overfill the diesel exhaust
fluid tank and the fluid freezes, it may
cause damage not covered by the vehicle
Warranty.
Filling the Diesel Exhaust Fluid
Tank Using a Fuel Station Pump
WARNING: Keep diesel exhaust
fluid out of reach of children. Avoid
contact with skin, eyes or clothing. In
case of contact with your eyes, flush
immediately with water and get prompt
medical attention. In case of contact
with your skin, clean immediately with
soap and water. If you swallow any
diesel exhaust fluid, drink plenty of
water, call a physician immediately.
WARNING: Only refill the diesel
exhaust fluid tank in a well ventilated
area. When you remove the diesel
exhaust fluid tank filler cap or a diesel
exhaust fluid container cap, ammonia
vapors may escape. Ammonia vapors
can be irritating to skin, eyes and mucous
membranes. Inhaling ammonia vapors
can cause burning to the eyes, throat and
nose and cause coughing and watery
eyes.
Filling the diesel exhaust fluid tank using
a fuel station pump is similar to refueling
your vehicle.
1. Fully open the fuel filler door.
E144358
2. Remove the diesel exhaust fluid tank
filler cap.
3. Fully insert the diesel exhaust fluid
pump nozzle.
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4. Operate the pump nozzle within the
area shown.
Note: The pump nozzle shuts off when the
tank is full.
5. Slightly raise the diesel exhaust fluid
pump nozzle and then slowly remove
it.
6. Replace the diesel exhaust fluid tank
filler cap. Turn it clockwise until you
feel a strong resistance.
Do not attempt to start the engine if you
have filled the diesel exhaust fluid tank
with incorrect fluid. Incorrect diesel
exhaust fluid use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
Filling the Diesel Exhaust Fluid
Tank Using a Container
WARNING: Keep diesel exhaust
fluid out of reach of children. Avoid
contact with skin, eyes or clothing. In
case of contact with your eyes, flush
immediately with water and get prompt
medical attention. In case of contact
with your skin, clean immediately with
soap and water. If you swallow any
diesel exhaust fluid, drink plenty of
water, call a physician immediately.
WARNING: Only refill the diesel
exhaust fluid tank in a well ventilated
area. When you remove the diesel
exhaust fluid tank filler cap or a diesel
exhaust fluid container cap, ammonia
vapors may escape. Ammonia vapors
can be irritating to skin, eyes and mucous
membranes. Inhaling ammonia vapors
can cause burning to the eyes, throat and
nose and cause coughing and watery
eyes.
Always follow the manufacturer's
instructions.
1. Remove the fluid container cap.
2. Place the spout on to the container and
tighten it until you feel a strong
resistance.
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E144358
3. Remove the diesel exhaust fluid tank
filler cap.
4. Insert the spout into the diesel exhaust
fluid tank filler pipe until the seal on the
spout fully seats.
5. Pour the fluid into the tank.
Note: The fluid stops flowing when the
tank is full.
6. Return the container to the vertical
position slightly below the diesel
exhaust fluid tank filler pipe.
7. Allow any fluid remaining in the spout
to drain back into the container.
8. Remove the spout from the diesel
exhaust fluid tank filler pipe.
9. Remove the spout from the diesel
exhaust fluid container and replace the
cap.
10. Replace the diesel exhaust fluid tank
filler cap. Turn it clockwise until you
feel a strong resistance.
Do not attempt to start the engine if you
have filled the diesel exhaust fluid tank
with incorrect fluid. Incorrect diesel
exhaust fluid use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
Selective Catalytic Reductant
System Warning Lamp
The warning lamp illuminates if
the system detects the diesel
exhaust fluid level is low or if
there is a system malfunction.
If the warning lamp illuminates, the
information display messages give you an
indication whether the concern is fluid
related or if there is a selective catalytic
reductant system malfunction. If the
warning lamp illuminates when your
vehicle is moving, and the fluid is at a
sufficient level, this indicates a system
malfunction. Have your vehicle checked
as soon as possible.
Note: When filling the diesel exhaust fluid
tank from empty, there may be a short
period before the increased diesel exhaust
fluid level is registered.
DIESEL PARTICULATE FILTER
WARNING: Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will
radiate a considerable amount of heat
during and after regeneration and after
you have switched the engine off. This is
a potential fire hazard.
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WARNING: The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the diesel oxidation
catalytic converter or the diesel
particulate filter. The diesel oxidation
catalytic converter and the diesel
particulate filter heat up to very high
temperatures after only a short period
of engine operation and remain hot after
you switch the engine off.
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Your vehicle has various emission control
components and a diesel particulate filter
that enables it to comply with applicable
exhaust emission standards. It filters
harmful diesel particulates, for example
soot from the exhaust gas.
To avoid damaging the diesel particulate
filter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not push-start or tow-start your
vehicle. Use booster cables.
• Do not switch the ignition off when your
vehicle is moving.
• Do not ignore warning lamps or
information messages regarding
exhaust system cleaning and
regeneration.
Note: This could result in damage not
covered by the vehicle Warranty.
On-Board Diagnostics System
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this indicates that the
on-board diagnostics system has detected
an emission control system malfunction.
Engine coolant temperature
warning lamp.
Ignition warning lamp.
Malfunction indicator lamp.
Water in fuel warning lamp.
If you continue to drive your vehicle when
the warning lamp is illuminated, the engine
could stop without warning. This could
result in damage not covered by the vehicle
Warranty. Have your vehicle checked as
soon as possible.
Diesel Particulate Filter Automatic
Regeneration
WARNING: Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will
radiate a considerable amount of heat
during and after regeneration and after
you have switched the engine off. This is
a potential fire hazard.
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WARNING: The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the diesel oxidation
catalytic converter or the diesel
particulate filter. The diesel oxidation
catalytic converter and the diesel
particulate filter heat up to very high
temperatures after only a short period
of engine operation and remain hot after
you switch the engine off.
The diesel particulate filter on your vehicle
requires periodic regeneration to maintain
correct operation. The emission control
system automatically carries out this
process. As soot gathers in the system it
begins to restrict the filter. The soot that
gathers inside the filter is cleaned in two
different ways, passive regeneration and
active regeneration. Both methods occur
automatically and require no actions from
the driver. During automatic regeneration,
the system cleans the diesel particulate
filter by oxidizing the soot. Cleaning
happens during normal engine operating
conditions at varying levels depending on
driving conditions.
If the diesel particulate filter is near or at
saturation, an information message
appears in the information display. Drive
your vehicle in a manner to allow effective
diesel particulate filter cleaning.
Failure to carry out regeneration when
required could result in a clogged diesel
particulate filter. If the diesel particulate
filter fills beyond the regeneration
threshold, the system disables the ability
to carry out regeneration. This could result
in damage not covered by the vehicle
Warranty.
Where vehicle use meets any of the
following conditions:
• Driving short distances.
• Prolonged engine idling.
• Frequently switching the engine on and
off.
• High levels of acceleration and
deceleration.
We recommend you assist the
regeneration process by:
• Avoiding prolonged engine idling.
• Drive your vehicle in a manner to allow
effective cleaning. Drive at a steady
vehicle speed of 30 mph (48 km/h) or
above for approximately 20 minutes.
If the warning lamp illuminates
the diesel particulate filter could
have become overloaded. Have
your vehicle checked as soon as possible.
Automatic regeneration raises the exhaust
temperature to eliminate the soot
particles. During cleaning soot particles are
converted to harmless gasses. Once
cleaned the diesel particulate filter
continues to trap harmful diesel particles.
If you are driving your vehicle in a manner
that allows effective cleaning, a message
may appear in the information display to
indicate automatic regeneration is in
progress.
If you are not driving your vehicle in a
manner that allows effective cleaning, a
message may appear in the information
display to instruct you to drive in a manner
that allows automatic regeneration.
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The automatic regeneration process is
most effective when you drive at a steady
vehicle speed of 30 mph (48 km/h) or
above for approximately 20 minutes. The
frequency and duration of the regeneration
process varies by how you drive your
vehicle, the outside air temperature and
altitude. Frequency varies between 100 mi
(160 km) and 310 mi (500 km) and each
regeneration process lasts between 10 and
20 minutes.
Note: Changes in the engine or exhaust
sound may be heard during the regeneration
process.
Note: During regeneration at low speed or
engine idle, you may smell a hot metallic
odor and could notice a clicking metallic
sound. This is due to the high temperatures
reached during the regeneration process.
This is normal.
Diesel Particulate Filter Manual
Regeneration
WARNING: Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will
radiate a considerable amount of heat
during and after regeneration and after
you have switched the engine off. This is
a potential fire hazard.
WARNING: The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the diesel oxidation
catalytic converter or the diesel
particulate filter. The diesel oxidation
catalytic converter and the diesel
particulate filter heat up to very high
temperatures after only a short period
of engine operation and remain hot after
you switch the engine off.
If the diesel particulate filter is near or at
saturation, an information message
appears in the information display advising
you to initiate diesel particulate filter
manual regeneration.
Before you start manual regeneration, do
the following:
• Park your vehicle outside of any
enclosed structure.
• Make sure the transmission is in park
(P) or neutral (N).
• Make sure the parking brake is on.
• Park your vehicle a minimum of 10 ft
(3 m) from any obstructions and
materials that can easily combust or
melt, for example, paper, leaves, fuels,
plastics and other dry organic material.
• Make sure there is a minimum of 3.2 gal
(12 L) of fuel in the fuel tank.
• Check the engine oil level.
• Check the engine coolant level.
Manual Regeneration
Where vehicle use has significant engine
idle operation, frequent vehicle speed less
than 25 mph (40 km/h), or driving short
distances where the engine does not fully
warm up, manual regeneration allows you
to start diesel particulate filter cleaning
when the engine is idling.
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Use the manual regeneration feature
when:
• You are not able to drive in a manner
that allows effective automatic
cleaning. The automatic regeneration
process is most effective when you
drive at a steady vehicle speed of
30 mph (48 km/h) or above for
approximately 20 minutes. .
• You choose to manually start the
regeneration process when the engine
is idling.
Note: Changes in the engine or exhaust
sound may be heard during the regeneration
process.
Note: During regeneration at low speed or
engine idle, you may smell a hot metallic
odor and could notice a clicking metallic
sound. This is due to the high temperatures
reached during the regeneration process.
This is normal.
Starting Manual Regeneration
You can only start manual regeneration
with the engine running at normal
operating temperature using the
information display.
Note: During the use of manual
regeneration, you may observe a light
amount of white smoke. This is normal.
Note: If you press any pedal during manual
regeneration the engine may turn off. To
protect the exhaust system you may not be
able to restart the engine for 10 minutes.
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Vehicle Maintenance.
3. Select Exhaust Filter.
4. Press and hold the OK button until a
confirmation message appears in the
information display.
If a warning illuminates you may
not be able to start manual
regeneration.
When you start manual regeneration the
engine speed rises to approximately
2000–2500 rpm and the cooling fan
speed increases. A change in engine noise
due to the cooling fan and engine speed
increase may be heard during the
regeneration process.
Depending on the amount of soot
collected by the diesel particulate filter,
the regeneration process varies depending
on the outside air temperature and
altitude. Manual regeneration may last up
to 40 minutes.
When manual regeneration is complete
the cooling fan and engine speed return to
normal idling. The exhaust system remains
very hot for several minutes after
regeneration is complete. Do not reposition
the vehicle over dry leaves, dry grass or
other combustible materials until the
exhaust system has had sufficient time to
cool.
Interrupting or Cancelling Manual
Regeneration
You can interrupt or cancel manual
regeneration by switching the engine off.
It may be possible to interrupt or cancel
manual regeneration by pressing any
pedal.
Note: To protect the exhaust system you
may not be able to restart the engine for 10
minutes.
Depending on the amount of time allowed
for manual regeneration to operate, soot
may not have had sufficient time to be
eliminated. The exhaust system may still
be very hot for several minutes after
regeneration.
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If you switch the engine off during manual
regeneration, turbo charger flutter occurs.
This is a consequence of switching a diesel
engine off during turbo charger boost
operation, which is normal.
Diesel Particulate Filter Information Messages
ActionMessage
Exhaust Filter at Limit Drive
to Clean Now
• Drive at a varied range of conditions, including highway
conditions for 20 minutes or until the message disap-
pears.
• Avoid prolonged engine idling.
• Select a suitable gear to maintain engine speed
between 1500 and 4000 RPM.
Exhaust Filter Over Limit
Service Now
• Drive at a moderate speed.
• Avoid heavy acceleration and deceleration.
• Have your vehicle checked as soon as possible.
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AUTOMATIC TRANSMISSION
WARNING: Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit engine performance,
which may result in difficulty maintaining
speed in traffic and could lead to serious
injury.
WARNING: When your vehicle is
stationary, keep the brake pedal fully
pressed when shifting gears. Failure to
follow this instruction could result in
personal injury, death or property
damage.
Selector Lever Positions
The instrument cluster displays the current
gear.
Park (P)
In park (P), power is not transmitted to the
driven wheels and the transmission is
locked. You can start the engine with the
transmission in this position.
Shift into park (P) only when your vehicle
is stationary.
Reverse (R)
Shift into reverse (R) only when your
vehicle is stationary and the engine is at
idle speed.
Neutral (N)
WARNING: In neutral (N) your
vehicle has the ability to roll freely. If you
intend to leave your vehicle, make sure
you apply the parking brake.
In neutral (N), power is not transmitted to
the driven wheels but the transmission is
not locked. You can start the engine with
the transmission in this position.
Drive (D)
Drive (D) is the normal position for driving.
Manual (M)
In manual (M), you can upshift or
downshift using the buttons on the
selector lever.
SelectShift™
Use this feature to upshift or downshift
using the buttons on the selector lever.
Shift into manual (M) to switch the feature
on.
• Press the + button to upshift.
• Press the – button to downshift.
Shift into another gear to switch the
feature off.
Progressive Range Selection
Use this feature to lock out gears using the
buttons on the selector lever. This may
provide you with an improved driving
experience, for example, on slippery roads
or steep slopes.
With the transmission in drive (D), press
the – button to switch the feature on.
Note: The instrument cluster displays the
available and selected gears.
Press the – button again to lock out gears
beginning with the highest gear. For
example, press the – button twice to lock
out 10th and 9th gears.
Note: The instrument cluster only displays
the available gears and the transmission
automatically shifts between the available
gears.
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Transmission
Press the + button to unlock gears to allow
the transmission to shift to higher gears.
Note: The transmission automatically shifts
within the gear range you select.
Brake Shift Interlock
WARNING: Do not drive your
vehicle until you verify that the
stoplamps are working.
WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate.
WARNING: If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible.
Brake shift interlock prevents you from
shifting out of park (P) when you have
switched the ignition on and not pressed
the brake pedal.
Use the brake shift interlock lever to move
the selector lever out of park (P) if you
cannot start the engine.
In the event of an electrical malfunction,
it is possible that a fuse has blown or the
stoplamps are not working. See Fuse
Specification Chart (page 278).
If the vehicle battery has no charge, jump
start your vehicle. See Jump Starting the
Vehicle (page 263).
E182198
1. Using a flat-bladed screwdriver,
remove the panel.
E182199
3
2. Locate the brake shift interlock lever.
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E174827
3. Push the brake shift interlock lever
toward the rear of your vehicle and
hold it there.
4. Move the selector lever from park (P)
to neutral (N).
5. Install the panel.
6. Press the brake pedal, start the engine
and release the parking brake.
Transmission Not in Park (P)
Audible Warning
Sounds when you open the driver door and
you have not moved the selector lever to
park (P).
Automatic Transmission Information Messages
DescriptionMessage
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Transmission Service
Required
Displays as a reminder to shift into park (P).Transmission Not in Park
Press the brake pedal to unlock the transmission.Press Brake to Unlock
Gearshift Lever
TOW/HAUL
WARNING: Do not use tow/haul
when the road surface is slippery. Failure
to follow this instruction could result in
the loss of control of your vehicle.
WARNING: Do not use diesel
engine exhaust braking when the road
surface is slippery. Failure to follow this
instruction could result in the loss of
control of your vehicle.
Tow/haul delays upshifts to reduce the
frequency of transmission shifting.
Tow/haul provides engine braking in all
forward gears, which slows your vehicle
and assists you in controlling your vehicle
when descending a slope.
Tow/haul improves transmission operation
when towing a trailer or a heavy load.
Depending on driving conditions and load
conditions, tow/haul may downshift the
transmission, slow your vehicle and control
your vehicle speed when descending a hill,
without pressing the accelerator pedal.
The amount of downshift braking provided
varies based upon the amount the brake
pedal is pressed.
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Transmission
USING ALL-WHEEL DRIVE
WARNING: Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.
The intelligent AWD system continuously
monitors vehicle conditions and adjusts
the power distribution between the front
and rear wheels. It combines transparent
all-surface operation with highly capable
all-wheel drive.
The AWD system is always active and
requires no driver input. It is capable of
handling all road conditions. You can
optimize the AWD performance for
specialized driving conditions by selecting
different drive modes. See Drive Control
(page 237).
Operating All-Wheel Drive (AWD)
Vehicles with Mismatched Tires
WARNING: Only use replacement
tires and wheels that are the same size,
load index, speed rating and type (such
as P-metric versus LT-metric or
all-season versus all-terrain) as those
originally provided by Ford. The
recommended tire and wheel size may
be found on either the Safety
Compliance Certification Label (affixed
to either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver's
seating position), or the Tire Label which
is located on the B-Pillar or edge of the
driver's door. If this information is not
found on these labels, then you should
contact your authorized dealer as soon
as possible. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury and death.
Major dissimilar tire sizes between the front
and rear axles could cause the AWD
system to stop functioning and default to
rear-wheel drive or damage the AWD
system.
For optimum AWD performance, it is
recommended to follow the tire rotation
maintenance schedule. To avoid potential
AWD malfunction or AWD system damage,
it is recommended to replace all four tires
rather than mixing significantly worn tires
with new tires.
Driving In Special Conditions With
All-Wheel Drive (AWD)
Note: AWD vehicles are equipped for
driving on sand, snow, mud and rough roads
and have operating characteristics that are
somewhat different from conventional
vehicles, both on and off the highway.
Basic Operating Principles in Special
Conditions
• Drive slower in strong crosswinds which
can affect the normal steering
characteristics of your vehicle.
• Be extremely careful when driving on
pavement made slippery by loose sand,
water, gravel, snow or ice.
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If Your Vehicle Goes Off the Edge of the
Pavement
• If your vehicle goes off the edge of the
pavement, slow down, but avoid severe
brake application, ease the vehicle
back onto the pavement only after
reducing your speed. Do not turn the
steering wheel too sharply while
returning to the road surface.
• It could be safer to stay on the apron
or shoulder of the road and slow down
gradually before returning to the
pavement. You could lose control if you
do not slow down or if you turn the
steering wheel too sharply or abruptly.
• It often could be less risky to strike
small objects, such as highway
reflectors, with minor damage to your
vehicle rather than attempt a sudden
return to the pavement which could
cause the vehicle to slide sideways out
of control or rollover. Remember, your
safety and the safety of others should
be your primary concern.
If Your Vehicle Gets Stuck
WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death.
WARNING: If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible.
WARNING: Do not spin the wheels
at over 34 mph (55 km/h). The tires may
fail and injure a passenger or bystander.
If your vehicle gets stuck in mud or snow it
could be rocked out by shifting between
forward and reverse gears, stopping
between shifts, in a steady pattern. Press
lightly on the accelerator in each gear.
If your vehicle is equipped with
AdvanceTrac® with Roll Stability
Control™, it could be beneficial to
disengage the AdvanceTrac® with Roll
Stability Control™ system while
attempting to rock the vehicle.
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission could occur.
Note: Do not rock the vehicle for more than
a few minutes or damage to the
transmission and tires could occur or the
engine could overheat.
Emergency Maneuvers
• In an unavoidable emergency situation
where a sudden sharp turn must be
made, remember to avoid
"over-driving" your vehicle (i.e., turn the
steering wheel only as rapidly and as
far as required to avoid the
emergency). Excessive steering can
result in less vehicle control, not more.
Additionally, smooth variations of the
accelerator and/or brake pedal
pressure should be utilized if changes
in vehicle speed are called for. Avoid
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abrupt steering, acceleration or braking
which could result in an increased risk
of loss of vehicle control, vehicle
rollover and/or personal injury. Use all
available road surface to return the
vehicle to a safe direction of travel.
• In the event of an emergency stop,
avoid skidding the tires and do not
attempt any sharp steering wheel
movements.
• If the vehicle goes from one type of
surface to another (i.e., from concrete
to gravel) there is a change in the way
the vehicle responds to a maneuver
(steering, acceleration or braking).
Again, avoid these abrupt inputs.
Sand
Do not continuously drive your AWD
vehicle in deep sand for more than 2.5 mi
(4 km). This can cause the driveline
components to overheat.
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
Avoid excessive speed because vehicle
momentum can work against you and
cause the vehicle to become stuck to the
point that assistance could be required
from another vehicle. Remember, you
could be able to back out the way you
came if you proceed with caution.
Mud and Water
If you must drive through high water, drive
slowly. Traction or brake capability could
be limited.
Note: Driving through deep water could
damage your vehicle.
If the front or rear axle has been
submerged in water, the axle lubricant and
AWD transfer case lubricant should be
checked and changed if necessary.
When driving through water, determine the
depth; avoid water higher than the bottom
of the hubs (if possible) and proceed
slowly. If the ignition system gets wet, the
vehicle could stall.
Once through water, always try the brakes.
Wet brakes do not stop the vehicle as
effectively as dry brakes. Drying can be
improved by moving your vehicle slowly
while applying light pressure on the brake
pedal.
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even AWD vehicles can lose traction
in slick mud. As when you are driving over
sand, apply the accelerator slowly and
avoid spinning your wheels. If the vehicle
does slide, steer in the direction of the slide
until you regain control of the vehicle.
After driving through mud, clean off residue
stuck to rotating driveshafts and tires.
Excess mud stuck on tires and rotating
driveshafts causes an imbalance that
could damage drive components.
Driving on Hilly or Sloping Terrain
Although natural obstacles could make it
necessary to travel diagonally up or down
a hill or steep incline, you should always
try to drive straight up or straight down.
Note: Avoid driving crosswise or turning on
steep slopes or hills. A danger lies in losing
traction, slipping sideways and possibly
rolling over. Whenever driving on a hill,
determine beforehand the route you will
use. Do not drive over the crest of a hill
without seeing what conditions are on the
other side. Do not drive in reverse over a hill
without the aid of an observer.
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All-Wheel Drive
When climbing a steep slope or hill, start
in a lower gear rather than downshifting to
a lower gear from a higher gear once the
ascent has started. This reduces strain on
the engine and the possibility of stalling.
If you do stall out, do not try to turn around
because you might roll over. It is better to
back down to a safe location.
Apply just enough power to the wheels to
climb the hill. Too much power can cause
the tires to slip, spin or lose traction,
resulting in loss of vehicle control.
E143949
Descend a hill in the same gear you would
use to climb up the hill to avoid excessive
brake application and brake overheating.
Do not descend in neutral; instead,
disengage overdrive or manually shift to a
lower gear. When descending a steep hill,
avoid sudden hard braking as you could
lose control. The front wheels have to be
turning in order to steer the vehicle.
Driving on Snow and Ice
WARNING: If you are driving in
slippery conditions that require tire
chains or cables, then it is critical that
you drive cautiously. Keep speeds down,
allow for longer stopping distances and
avoid aggressive steering to reduce the
chances of a loss of vehicle control
which can lead to serious injury or death.
If the rear end of your vehicle slides while
cornering, steer in the direction of the
slide until you regain control of your
vehicle.
Note: Excessive tire slippage can cause
driveline damage.
AWD vehicles have advantages over 2WD
vehicles in snow and ice but can skid like
any other vehicle.
Should you start to slide while driving on
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain
control.
Avoid sudden applications of power and
quick changes of direction on snow and
ice. Apply the accelerator slowly and
steadily when starting from a full stop.
Avoid sudden braking as well. Although an
AWD vehicle could accelerate better than
a two-wheel drive vehicle in snow and ice,
it won’t stop any faster, because as in other
vehicles, braking occurs at all four wheels.
Do not become overconfident as to road
conditions.
Make sure you allow sufficient distance
between you and other vehicles for
stopping. Drive slower than usual and
consider using one of the lower gears. In
emergency stopping situations, apply the
brake steadily.
Your vehicle has anti-lock brakes, therefore
apply the brakes steadily. Do not “pump”
the brakes.
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All-Wheel Drive
Maintenance and Modifications
The suspension and steering systems on
your vehicle have been designed and
tested to provide predictable performance
whether loaded or empty and durable load
carrying capability. For this reason, we
strongly recommend that you do not make
modifications such as adding or removing
parts (such as lowering kits or stabilizer
bars) or by using replacement parts not
equivalent to the original factory
equipment.
Any modifications to a vehicle that raise
the center of gravity can make it more likely
the vehicle will rollover as a result of a loss
of control. We strongly recommend that
caution be used with any vehicle equipped
with a high load or device (such as ladder
or luggage racks).
Failure to maintain your vehicle properly
could void the warranty, increase your
repair cost, reduce vehicle performance
and operational capabilities and adversely
affect driver and passenger safety.
Frequent inspection of vehicle chassis
components is recommended if the vehicle
is subjected to off-highway usage.
All-Wheel Drive Gauge
This feature shows how the engine power
is split between the front and rear axles in
real time.
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Information.
3. Select Intelligent AWD.
All-Wheel Drive Information Messages
DescriptionMessage
The system is temporarily locked. This could be due to the
system increasing its capacity in order to improve perform-
ance.
AWD Temporarily Locked
The system temporarily turns off. This could be due to the
system overheating. Stop your vehicle as soon as it is safe
to do so and allow the system to cool.
AWD Temporarily
Disabled
The system resumes normal function.AWD Restored
The system has malfunctioned. Have your vehicle checked
as soon as possible.
AWD Malfunction Service
Required
The system temporarily turns off to protect itself from over-
heating or if you are using a mismatched tire.
AWD OFF
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GENERAL INFORMATION
Note: Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
your vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 325).
E138644
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the gearshift lever to park (P),
switch the engine off and apply the parking
brake. Inspect the accelerator pedal for
any interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake
rapidly by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal, and can reduce stopping
distances in critical situations.
Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
This lamp momentarily
illuminates when you turn the
ignition on. If the light does not
illuminate during start up, remains on or
flashes, the system may be disabled. Have
the system checked by an authorized
dealer.
E138644
If the system is disabled, normal
braking is still effective. If the
brake warning lamp illuminates
when you release the parking brake, have
the system checked by an authorized
dealer.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
Note: If the system activates, the brake
pedal may pulse and may travel further.
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This
is normal.
HILL START ASSIST
WARNING: The system does not
replace the parking brake. When you
leave your vehicle, always apply the
parking brake.
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Brakes
WARNING: You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death.
WARNING: The system turns off
if there is a malfunction or if you
excessively rev the engine.
The system makes it easier for you to pull
away when your vehicle is on a slope
without using the parking brake.
When the system activates, your vehicle
remains stationary for a few seconds after
you release the brake pedal. This gives you
time to move your foot from the brake
pedal to the accelerator pedal. The brakes
release when the engine has developed
sufficient torque to prevent your vehicle
from rolling down the slope.
Using Hill Start Assist
1. Bring your vehicle to a complete
standstill. Keep the brake pedal
pressed.
2. Select a gear.
Note: The system activates if the sensors
detect that your vehicle is on a slope.
3. Pull away in the normal manner.
Note: When you remove your foot from the
brake pedal, your vehicle remains on the
slope without rolling away for a few
seconds. This hold time increases if you are
in the process of driving off.
Switching Hill Start Assist On or Off
Vehicles with Manual Transmission
To switch hill start assist on or off, use the information display controls on the
steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Hill Start Assist
The system remembers the last setting
when you start your vehicle.
Note: There is no indicator to indicate
whether the system is on or off.
Vehicles with Automatic Transmission
The system turns on when you switch the
ignition on and you cannot switch the
system off.
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Hill Start Assist Information Messages
ActionMessage
Displays when the system is not available. Have your vehicle
checked as soon as possible.
Hill Start Assist Not
Available
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Brakes
APPLYING THE PARKING
BRAKE
WARNING: Always fully apply the
parking brake and make sure you shift
into park (P). Failure to follow this
instruction could result in personal injury
or death.
1. Firmly press the brake pedal.
2. Pull the parking lever upward to its
fullest extent.
Note: Do not press the release button while
pulling the parking brake lever upward.
Note: If you park your vehicle on a hill and
facing uphill, shift into park (P) and turn the
steering wheel away from the curb.
Note: If you park your vehicle on a hill and
facing downhill, shift into park (P) and turn
the steering wheel toward the curb.
RELEASING THE PARKING
BRAKE
1. Firmly press the brake pedal.
2. Slightly pull the parking brake lever
upward.
3. Press the release button and push the
parking brake lever downward.
PARKING BRAKE AUDIBLE
WARNING
Sounds when the parking brake is on and
your vehicle is moving.
If the warning tone continues after you
have released the parking brake, this
indicates a malfunction. Have your vehicle
checked as soon as possible.
PARKING BRAKE –
TROUBLESHOOTING
Parking Brake – Warning Lamps
WARNING: If you drive extended
distances with the parking brake applied,
you could cause damage to the brake
system.
E138644
It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle is
moving, make sure the parking brake is
disengaged. If the parking brake is
disengaged, this indicates low brake fluid
level or a brake system fault. Have your
vehicle checked as soon as possible.
Parking Brake – Information Messages
DescriptionMessage
You have not released the parking brake and your vehicle
reaches 3 mph (5 km/h). If the message continues to appear
after you have released the parking brake, have your vehicle
checked as soon as possible.
Park Brake Engaged
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Parking Brake
APPLYING THE PARKING
BRAKE
WARNING: Always fully apply the
parking brake and make sure you shift
into park (P). Failure to follow this
instruction could result in personal injury
or death.
1. Firmly press the brake pedal.
2. Pull the parking lever upward to its
fullest extent.
Note: Do not press the release button while
pulling the parking brake lever upward.
Note: If you park your vehicle on a hill and
facing uphill, shift into park (P) and turn the
steering wheel away from the curb.
Note: If you park your vehicle on a hill and
facing downhill, shift into park (P) and turn
the steering wheel toward the curb.
RELEASING THE PARKING
BRAKE
1. Firmly press the brake pedal.
2. Pull the parking brake lever upward to
its fullest extent.
3. Press the release button and push the
parking brake lever downward.
PUSHING THE PARKING
BRAKE LEVER DOWN
E172225
If required, you can lower the parking brake
lever to the fully down position, for
example to swivel the seat. Push the
parking brake lever downward without
pressing the release button. The parking
brake remains applied until you release it.
PARKING BRAKE AUDIBLE
WARNING
Sounds when the parking brake is on and
your vehicle is moving.
If the warning tone continues after you
have released the parking brake, this
indicates a malfunction. Have your vehicle
checked as soon as possible.
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Parking Brake - Vehicles With: Push Down Parking Brake
PARKING BRAKE –
TROUBLESHOOTING
Parking Brake – Warning Lamps
WARNING: If you drive extended
distances with the parking brake applied,
you could cause damage to the brake
system.
E138644
It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle is
moving, make sure the parking brake is
disengaged. If the parking brake is
disengaged, this indicates low brake fluid
level or a brake system fault. Have your
vehicle checked as soon as possible.
Parking Brake – Information Messages
DescriptionMessage
You have not released the parking brake and your vehicle
reaches 3 mph (5 km/h). If the message continues to appear
after you have released the parking brake, have your vehicle
checked as soon as possible.
Park Brake Engaged
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Parking Brake - Vehicles With: Push Down Parking Brake
PRINCIPLE OF OPERATION
The traction control system helps avoid
drive wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces engine power
at the same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces engine power in order
to increase traction.
USING TRACTION CONTROL
WARNING: The stability and
traction control light illuminates steadily
if the system detects a failure. Make sure
you did not manually disable the traction
control system using the information
display controls or the switch. If the
stability control and traction control light
is still illuminating steadily, have the
system serviced by an authorized dealer
immediately. Operating your vehicle with
the traction control disabled could lead
to an increased risk of loss of vehicle
control, vehicle rollover, personal injury
and death.
The system automatically turns on each
time you switch the ignition on.
If your vehicle is stuck in mud or snow,
switching traction control off may be
beneficial as this allows the wheels to spin.
Note: When you switch traction control off,
stability control remains fully active.
Switching the System Off or On
When you switch the system off or on, a
message appears in the information
display showing system status.
E313166
Press the traction control button
on the instrument panel to
switch the system off or on.
System Indicator Lights and
Messages
E138639
The stability and traction control
light:
• Temporarily illuminates on engine
start-up.
• Flashes when a driving condition
activates either of the systems.
• Illuminates if a problem occurs in either
of the systems.
E130458
The stability and traction control
off light temporarily illuminates
on engine start-up and stays on
when you switch the traction control
system off.
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Traction Control
PRINCIPLE OF OPERATION
WARNING: Vehicle modifications
involving braking system, aftermarket
roof racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of your vehicle and may adversely affect
the performance of the electronic
stability control system. In addition,
installing any stereo loudspeakers may
interfere with and adversely affect the
electronic stability control system. Install
any aftermarket stereo loudspeaker as
far as possible from the front center
console, the tunnel, and the front seats
in order to minimize the risk of interfering
with the electronic stability control
sensors. Reducing the effectiveness of
the electronic stability control system
could lead to an increased risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING: Remember that even
advanced technology cannot defy the
laws of physics. It's always possible to
lose control of a vehicle due to
inappropriate driver input for the
conditions. Aggressive driving on any
road condition can cause you to lose
control of your vehicle increasing the risk
of personal injury or property damage.
Activation of the electronic stability
control system is an indication that at
least some of the tires have exceeded
their ability to grip the road; this could
reduce the operator's ability to control
the vehicle potentially resulting in a loss
of vehicle control, vehicle rollover,
personal injury and death. If your
electronic stability control system
activates, SLOW DOWN.
The system automatically turns on each
time you switch the ignition on.
If the stability control or traction control
system detects a fault, the following may
occur:
• The stability and traction control light
illuminates steadily.
• The stability control and traction
control systems do not enhance your
vehicle's ability to maintain traction of
the wheels.
If the stability control or traction control
system activates, the following may occur:
• The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and
your foot is not on the brake pedal, the
pedal may move as the system applies
higher brake force.
The stability control system has several
features built into it to help you maintain
control of your vehicle.
Electronic Stability Control
The system helps to prevent your vehicle
skidding or laterally sliding by individually
applying the brakes to one or more wheels
and, if necessary, reducing engine power.
Roll Stability Control
The system helps to prevent rollovers by
detecting your vehicle's roll motion, and
individually applying the brakes to one or
more wheels.
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Stability Control
Side-Wind Stabilization
The system applies the brakes on one side
of your vehicle to reduce the effect of a
sudden side-wind gust on your vehicle's
path. When the system turns on, the
stability and traction control light flashes,
and a message may appear in the
information display. You may notice a
slight deceleration and may still need to
make a steering correction to maintain the
intended vehicle path. The system does
not turn on for a continuous side-wind or
during turns.
Traction Control
The system enhances your vehicle's ability
to maintain traction of the wheels by
detecting and controlling wheel spin. See
Using Traction Control (page 189).
E72903
A
A
A
B
B
B
B
Vehicle without stability control
skidding off its intended route.
A
Vehicle with stability control
maintaining control on a slippery
surface.
B
USING STABILITY CONTROL
The system automatically turns on each
time you switch the ignition on.
You cannot switch the stability control and
roll stability control systems off, but when
you shift into reverse (R), the systems
deactivate.
You can switch the traction control system
off or on. See Using Traction Control
(page 189).
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Stability Control
PRINCIPLE OF OPERATION
WARNING: To help avoid personal
injury, always use caution when in
reverse (R) and when using the sensing
system.
WARNING: The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash.
WARNING: Traffic control
systems, inclement weather, air brakes,
external motors and fans may affect the
correct operation of the sensing
system.This may cause reduced
performance or false alerts.
WARNING: The system may not
detect small or moving objects,
particularly those close to the ground.
Note: If your vehicle has MyKey™, the
sensing system cannot be switched off
when a MyKey™ is present. See Principle
of Operation (page 71).
Note: Keep the sensors on the bumper or
fascia free from snow, ice and large
accumulations of dirt. If the sensors are
covered, the system’s accuracy can be
affected. Do not clean the sensors with
sharp objects.
Note: If your vehicle sustains damage to
the bumper or fascia, leaving it misaligned
or bent, the sensing zone may be altered
causing inaccurate measurement of
obstacles or false alerts.
Note: Certain add-on devices installed
around the bumper or fascia may create
false alerts. For example, large trailer
hitches, bike or surfboard racks, license plate
brackets, bumper covers or any other device
that may block the normal detection zone
of the system. Remove the add-on device
to prevent false alerts.
Note: When you connect a trailer to your
vehicle, the rear parking aid may detect the
trailer and therefore provide an alert. Disable
the rear parking aid when you connect a
trailer to prevent the alert.
The sensing system warns the driver of
obstacles within a certain range of your
vehicle. The system turns on automatically
whenever you switch the ignition on.
You can switch the system off through the
information display menu or from the
pop-up message that appears once you
shift the transmission into reverse (R). See
General Information (page 115). If your
vehicle has a parking aid button, you can
switch the system off by pressing the
button.
If a fault is present in the system, a warning
message appears in the information
display.
PARKING AID
WARNING: The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system.
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Parking Aids (If Equipped)
WARNING: Traffic control
systems, inclement weather, air brakes,
external motors and fans may affect the
correct operation of the sensing
system.This may cause reduced
performance or false alerts.
WARNING: The system may not
detect small or moving objects,
particularly those close to the ground.
E139213
Press the parking aid button to
switch the system on and off.
The system becomes active when you shift
into reverse (R) and the vehicle speed is
7 mph (12 km/h) or less. The system
remains active when you shift out of
reverse (R) until the vehicle speed is
greater than 7 mph (12 km/h), or until you
press the parking aid button.
Note: The system could turn off when you
shift out of reverse (R).
The system warns you of objects that are
within the detection zone of the bumper
areas.
E174857
A
B
Sensor coverage area is up to 27
in (70 cm) from the front
bumper. There is decreased
coverage area at the outer
corners.
A
Sensor coverage area is up to 71
± 1 in (180 ± 2 cm) from the rear
bumper.
B
Note: Accessories that block the detection
zone of the system may create false alerts.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
A tone sounds in the following manner
when objects are near the front or rear
bumpers:
• Objects detected by the front sensors
produce a high-pitched tone from the
front speakers.
• Objects detected by the rear sensors
produce a low-pitched tone from the
rear speakers.
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• The system reports the object that is
closest to the front or rear of your
vehicle. For example, if an object is
24 in (60 cm) from the front of your
vehicle and at the same time, an object
is only 16 in (40 cm) from the rear of
your vehicle, a lower-pitched tone
sounds from the rear speakers.
• A continuous tone sounds from a front
or rear speaker if an object is 12 in
(30 cm) or less from the front or rear
of your vehicle.
As your vehicle moves closer to an object,
the rate of the tone increases.
When the parking aid system sounds a
tone, the audio system may reduce the set
volume. When the warning ends, the audio
system returns to the previously set
volume.
Note: Volume reduction is not a standard
feature of all audio systems.
The system detects objects when you shift
into reverse (R) and:
• Your vehicle is moving toward a
stationary object at a speed of 3 mph
(5 km/h) or less.
• Your vehicle is stationary but an object
is approaching your vehicle at a speed
of 3 mph (5 km/h) or less.
• Your vehicle is moving at a speed of
3 mph (5 km/h) or less, and an object
is approaching your vehicle at a speed
of 3 mph (5 km/h) or less.
REAR PARKING AID
WARNING: The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash.
WARNING: The system may not
detect small or moving objects,
particularly those close to the ground.
WARNING: To help avoid personal
injury, always use caution when in
reverse (R) and when using the sensing
system.
WARNING: The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system.
If the system malfunctions, a message
appears in the information display.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
Note: Some add-on accessories, for
example large trailer hitches or bike or
surfboard racks can cause reduced
performance or false alerts.
The sensors are active when the
transmission is in reverse (R) and the
vehicle speed is less than 3 mph (5 km/h).
When the parking aid system sounds a
tone, the audio system may reduce the set
volume.
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A warning tone sounds when an object
approaches your vehicle. As your vehicle
moves closer to an object, the rate of the
tone increases. The warning tone
continuously sounds when an object is 12 in
(30 cm) or less from the center of the rear
bumper.
Note: There is a decreased coverage area
at the outer corners.
E130178
Sensor coverage area is up to 70 in
(180 cm) from the rear bumper.
The system detects large objects when
you shift into reverse (R) and any of the
following occur:
• Your vehicle is moving backward at low
speed.
• Your vehicle is stationary but an object
is approaching the rear of your vehicle
at low speed.
• Your vehicle is moving backward at low
speed and an object is moving toward
your vehicle, for example another
vehicle at low speed.
If your vehicle remains stationary for two
seconds the audible warning turns off. If
your vehicle moves backward the tone
sounds again.
Note: If the detected object is 12 in (30 cm)
or less from the rear bumper, the audible
warning does not turn off.
Object Distance Indicator (If Equipped)
When you shift into reverse (R), the system
provides object distance indication through
the information display.
• As the distance to the object
decreases, the indicator blocks
illuminate and move toward the vehicle
icon.
• If there is no object detected, the
distance indicator blocks are gray.
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Rear Parking Aid Information Messages
DescriptionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Park Aid Fault
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Check Park Aid
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Check Rear Park Aid
A sensor is blocked or the system has malfunctioned.
Clean the bumper or remove any obstruction. If the
message continues to appear, have your vehicle checked
as soon as possible.
Rear Park Aid Not Available
Sensor Blocked See Manual
FRONT PARKING AID
WARNING: The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash.
WARNING: The system may not
detect small or moving objects,
particularly those close to the ground.
WARNING: The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system.
The sensors are on the front bumper.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
The sensors are active when the
transmission is in any position other than
park (P). When the parking aid system
sounds a tone, the audio system may
reduce the set volume.
A warning tone sounds when an object
approaches your vehicle. As your vehicle
moves closer to an object, the rate of the
tone increases. The warning tone
continuously sounds when an object is 12 in
(30 cm) or less from the front bumper.
The system turns off when the vehicle
speed reaches 5 mph (8 km/h).
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E187330
Sensor coverage area is up to 28 in
(70 cm) from the center of the bumper.
If the transmission is in reverse (R), the
system detects objects when your vehicle
is moving at low speed or an object is
moving toward your vehicle, for example
another vehicle at low speed. When you
stop your vehicle, the audible warning turns
off after two seconds.
If the transmission is in any forward gear,
the system provides audible warnings
when your vehicle is moving and an object
is within the detection area. When you stop
your vehicle, the audible warning turns off
after two seconds and the visual warning
turns off after four seconds.
E139213
Press the parking aid button to
switch the system off.
If the system malfunctions, a message
appears in the information display.
Object Distance Indicator (If Equipped)
The system provides object distance
indication through the information display.
• As the distance to the object
decreases, the indicator blocks
illuminate and move toward the vehicle
icon.
• If there is no object detected, the
distance indicator blocks are gray.
When you shift into reverse (R), the system
provides audio warnings and visual
indication when your vehicle is moving and
the detected object is moving toward your
vehicle. When you stop your vehicle, the
audio warnings stop after two seconds.
Visual indication remains on when the
transmission is in reverse (R).
When you shift into any forward gear, the
system provides audio warnings and visual
indication when your vehicle is moving at
a speed of approximately 5 mph (8 km/h)
or below and the system detects an object
within the detection zone. When you stop
your vehicle, the audio warnings stop after
two seconds and visual indication stops
after four seconds.
Note: If the detected object is 12 in (30 cm)
or less from your vehicle, visual indication
remains on.
When you shift into neutral (N), the system
only provides visual indication if your
vehicle is moving at a speed of
approximately 5 mph (8 km/h) or below,
for example, your vehicle is moving on a
slope, and the system detects an object
moving toward your vehicle. When you
stop your vehicle, visual indication stops
after four seconds.
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Front Parking Aid Information Messages
DescriptionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Park Aid Fault
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Check Park Aid
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Check Front Park Aid
A sensor is blocked or the system has malfunctioned.
Clean the bumper or remove any obstruction. If the
message continues to appear, have your vehicle checked
as soon as possible.
Front Park Pilot Not Avail-
able Sensor Blocked See
Manual
SIDE SENSING SYSTEM
WARNING: The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash.
WARNING: The system may not
detect small or moving objects,
particularly those close to the ground.
WARNING: To help avoid personal
injury, always use caution when in
reverse (R) and when using the sensing
system.
WARNING: The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
Note: If you switch traction control off, the
side sensing system also turns off.
Note: Some accessories, for example large
trailer hitches or bike or surfboard racks can
cause reduced performance or false alerts.
Note: The system does not detect an object
that is moving toward the side of your
vehicle, for example another vehicle moving
at low speed, if it does not pass a front or
rear sensor.
The system uses the front and rear
outermost parking aid sensors to detect
objects that are near to the sides of your
vehicle. The system displays them on a
virtual map in the information display as
your vehicle moves past them.
The sensors are on the front and rear
bumpers.
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The system may not function if:
• You switch the ignition on, off and back
on within a few seconds.
• Your vehicle remains stationary for over
two minutes.
• The anti-lock brake system activates.
• The traction control system activates.
To reinitialize the system, you may have to
drive your vehicle approximately 10 ft
(3 m).
E190458
The sensor coverage area is up to 24 in
(60 cm) from the side of your vehicle.
When the system detects an object within
the coverage area and the driving path of
your vehicle, an audible warning sounds.
As the object moves closer to your vehicle,
the rate of the tone increases.
Object Distance Indicator (If Equipped)
E190459
The system provides object distance
indication through the information display.
• As the distance to the object
decreases, the indicator blocks
illuminate and move toward the vehicle
icon.
• If there is no object detected, the
distance indicator blocks are gray.
When you shift into reverse (R), the system
provides audible warnings and visual
indication when detected objects are
within 24 in (60 cm) and are inside the
driving path of your vehicle. When you stop
your vehicle, the audible warnings turn off
after two seconds.
When you shift into any forward gear, the
system provides audible warnings and
visual indication when your vehicle is
moving at a speed of approximately 5 mph
(8 km/h) or below and the system detects
an object within the detection zone. When
you stop your vehicle, the audible warnings
turn off after two seconds and visual
indication turns off after four seconds.
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When you shift into neutral (N), the system
only provides visual indication if your
vehicle is moving at a speed of
approximately 5 mph (8 km/h) or below.
For example, your vehicle is moving on a
slope, and the system detects an object
moving toward your vehicle. When you
stop your vehicle, visual indication turns
off after four seconds.
If the system is not available, the side
distance indicator blocks do not display.
ACTIVE PARK ASSIST
The system assists parking into and out of
parking spaces. Sensors are used to detect
parking spaces. The system then steers as
required to maneuver into or out of a
parking space. You control the accelerator,
brakes and changing gears.
Using Active Park Assist
WARNING: You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death.
WARNING: The sensors may not
detect objects in heavy rain or other
conditions that cause interference.
WARNING: You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
The active park assist button is
next to the gearshift lever.
Driving into a Parking Space
1. Press the active park assist button.
Note: The system searches for parallel
parking spaces on the passenger side. Press
the active park assist button again to make
the system search for perpendicular spaces.
2. Use the direction indicator lever to
search for a parking space on the driver
or passenger side of your vehicle.
3. Drive your vehicle approximately 3 ft
(1 m) away from and parallel to the
other parked vehicles when searching
for a parking space.
Note: A tone sounds and a message
appears in the information display when
active park assist finds a suitable parking
space.
4. Bring your vehicle to a complete
standstill.
5. Release the steering wheel and shift
into reverse (R).
6. Drive backward and your vehicle steers
itself into the parking space.
7. Follow the instructions on the
information display.
Note: When parking is complete, a tone
sounds and an information message
appears.
Leaving a Parking Space
The system assists leaving only parallel
parking spaces.
1. Press the active park assist button.
2. Use the direction indicator lever to
choose the direction to leave.
3. Release the steering wheel and shift
into reverse (R).
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4. Follow the instructions on the
information display.
Note: After the system drives your vehicle
to a position where you can exit the parking
space in a forward movement, a message
appears instructing you to take full control
of your vehicle.
Canceling Active Park Assist
To cancel parking assistance at any time,
press the active park assist button or turn
the steering wheel.
Note: It also cancels when your vehicle
exceeds 6 mph (9 km/h).
Brake System Intervention
When active park assist is controlling the
steering, it may under certain conditions
apply the brakes to slow or stop your
vehicle.
Note: This could cause the parking
assistance to cancel.
Active Park Assist Troubleshooting
Possible CauseSymptom
You may have switched traction control off.The system does not search for
a parking space.
The transmission is in reverse (R). Your vehicle must
be moving forward to be able to detect a parking space.
The sensors may be blocked. For example, snow, ice
or large accumulations of dirt. Blocked sensors can
affect how the system functions.
The system does not offer a
parking space.
The sensors in the front or rear bumper could be
damaged.
There is not enough room in the parking space for your
vehicle to safely park.
There is not enough space for the parking maneuver on
the opposite side of the parking space.
The parking space is more than 5 ft (1.5 m) or less than
2 ft (0.5 m) away.
The vehicle speed is greater than 22 mph (35 km/h)
for parallel parking or greater than 19 mph (30 km/h)
for perpendicular parking.
You recently disconnected or replaced the battery. After
you reconnect the battery you must drive your vehicle
on a straight road for a short period of time.
An irregular curb along the parking space prevents the
system from correctly aligning your vehicle.
The system does not correctly
position your vehicle in a
parking space.
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Possible CauseSymptom
Vehicles or objects bordering the space may not be
correctly parked.
Your vehicle stopped too far past the parking space.
The tires may not be correctly installed or maintained.
For example, not inflated correctly, improper size, or of
different sizes.
A repair or alteration changes the detection capabilities.
A parked vehicle has a high attachment. For example,
a salt sprayer, snowplow or moving truck bed.
The parking space length or position of parked objects
changes after your vehicle passes the space.
You are using a spare tire or a tire that is significantly
worn more than the other tires.
The temperature around your vehicle quickly changes.
For example, driving from a heated garage into cold
outside temperature, or after leaving a car wash.
REAR VIEW CAMERA -
VEHICLES WITH: PARKING AID
CAMERA
WARNING: The rear view camera
system is a reverse aid supplement
device that still requires the driver to use
it in conjunction with the interior and
exterior mirrors for maximum coverage.
WARNING: Objects that are close
to either corner of the bumper or under
the bumper, might not be seen on the
screen due to the limited coverage of the
camera system.
WARNING: Reverse your vehicle
slowly. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
WARNING: Use caution when the
rear cargo door is ajar. If the rear cargo
door is ajar, the camera will be out of
position and the video image could be
incorrect. All guide lines disappear when
the rear cargo door is ajar. Failure to
follow this instruction could result in
personal injury.
WARNING: Use caution when
turning camera features on or off when
the transmission is not in park (P). Make
sure your vehicle is not moving.
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WARNING: To help avoid personal
injury always use caution when in reverse
(R) and when using the rear view
camera.
The rear view camera provides an image
of the area behind your vehicle. During
operation, lines appear in the display that
represents the path of your vehicle and
proximity to objects behind it.
Rear View Camera Locations
E254267
The rear view camera is below the central
high mounted stop lamp or on the rear
cargo door.
Using the Rear View Camera
The rear view camera system displays
what is behind your vehicle when you shift
the transmission into reverse (R).
Note: The reverse sensing system is not
effective at speeds above 3 mph (5 km/h)
and may not detect certain angular or
moving objects.
Note: If the transmission is in reverse (R)
and the rear cargo door is open, no rear view
camera features will display.
Note: When towing, the camera only sees
what you are towing. This might not provide
adequate coverage as it usually provides in
normal operation and some objects might
not be seen. In some vehicles, the guidelines
may disappear when you connect the trailer
tow connector.
The system may not correctly operate in
any of the following conditions:
• Nighttime or dark areas if the reverse
lamps are not operating.
• If the camera is obstructed.Clean the
lens with a soft, lint-free cloth and
non-abrasive cleaner.
• The camera is misaligned due to
damage to the rear of your vehicle.
Rear View Camera Guidelines
WARNING: Objects above the
camera may not be visible. Check the
area behind your vehicle when necessary.
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A B C D
F
E
E142436
Active guidelines.A
Centerline.B
Fixed guideline: Green zone.C
Fixed guideline: Yellow zone.D
Fixed guideline: Red zone.E
Rear bumper.F
If the vehicle battery is disconnected, the
guidelines are not fully functional directly
after the battery is reconnected. The
guidelines become fully functional after
you drive your vehicle as straight as
possible for five minutes at a minimum
speed of 31.1 mph (50 km/h).
The system uses three types of guidelines
to help you see what is behind your vehicle:
• Active guidelines show the intended
path of your vehicle when reversing.
• The centerline helps align the center
of your vehicle with a trailer.
• Fixed guidelenes show the actual path
of your vehicle when reversing in a
straight line.This can be helpful when
backing into a parking space or aligning
your vehicle with another object.
Active guidelines are only available with
fixed guidelines. To use active guidelines,
turn the steering wheel to point the
guidelines toward an intended path. If you
change the steering wheel position when
driving in reverse (R), your vehicle might
deviate from the original intended path.
The fixed and active guidelines fade in and
out depending on the steering wheel
position. When the steering wheel position
is straight the active guidelines are not
visible. Objects in the red zone are closest
to your vehicle and objects in the green
zone are further from your vehicle.
Note: Guidelines are only available when
the transmission is in reverse (R).
System Settings
You can adjust the camera settings using
the vehicle settings menu. See Settings
(page 445).
Manual Zoom
WARNING: When manual zoom
is on, the full area behind your vehicle
may not show. Be aware of your
surroundings when using the manual
zoom feature.
Manual zoom is only available when you
shift the transmission into reverse (R).
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Selectable settings for this feature are
Zoom in (+) and Zoom Out (-). Press the
symbol in the camera screen to change the
view. The default setting is Zoom OFF. The
rear bumper remains in the image as a
reference point.
Note: Only the centerline shows when you
switch on manual zoom.
Rear View Camera Delay
You can switch this feature on or off using
the vehicle settings menu. See Settings
(page 445). The default setting is off.
When shifting the transmission out of
reverse (R) and into any gear other than
park (P), the camera image remains in the
display until:
• Your vehicle speed sufficiently
increases.
• You shift your vehicle into park (P).
Enhanced Parking Aids or Park
Pilot (If Equipped)
You can switch this feature on or off using
the vehicle settings menu. See Settings
(page 445).
When the reverse sensing system detects
an object, it displays red, yellow and green
indicators at the top of the image.
180 DEGREE CAMERA
WARNING: The rear view camera
system is a reverse aid supplement
device that still requires the driver to use
it in conjunction with the interior and
exterior mirrors for maximum coverage.
WARNING: Objects that are close
to either corner of the bumper or under
the bumper, might not be seen on the
screen due to the limited coverage of the
camera system.
WARNING: Use caution when
turning camera features on or off when
the transmission is not in park (P). Make
sure your vehicle is not moving.
WARNING: You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
Note: Use caution using the 180 view when
any of the doors are ajar. If a door is ajar, the
camera will be out of position and the video
image may be incorrect.
Front View Camera
WARNING: The front camera
system still requires the driver to use it
in conjunction with looking out of your
vehicle.
Note: The system turns off the front video
image when your vehicle is in motion at low
speed, except when in reverse (R).
Note: The area displayed on the screen may
vary according to your vehicle's orientation
or road condition.
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Note: The camera system may not operate
correctly if mud, water or debris obstructs
the camera's view. You can clean the lens
with a soft, lint-free cloth and non-abrasive
cleaner or by using your front washer. See
Wipers and Washers (page 97).
E188845
The front view camera is located in the
grille. It provides a video image of the area
in front of your vehicle. It adds assistance
to the driver while driving forward at low
speeds.
Using the 180 degree camera
system
The 180 degree camera system consists
of front and rear cameras. The system:
• Allows you to see what is directly in
front or behind your vehicle.
• Provides cross traffic view in front and
behind your vehicle.
• Provides visibility during parking
maneuvers.
E205884
The camera system button is
located near the display screen
and turns on the front camera
when your vehicle is not in reverse (R).
The front view camera will switch off if
your vehicle speed exceeds 10 km/h (6
mph).
Switch the system back on by pressing the
camera system button once below speed
threshold.
Camera Views
Press the camera system button to
activate the camera views and the camera
view buttons.
When in park (P), neutral (N) or drive (D),
only the front images display when you
press the button.
When in reverse (R), only the rear images
display.
E224483
Press the camera view button to
toggle between the different
camera views.
E224784
Normal View: Provides an
image of what is directly in front
or behind your vehicle.
E224785
Expanded View: Provides an
extended view of what is in front
or behind your vehicle.
E224485
Zooms in on the image.
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PRINCIPLE OF OPERATION
Cruise control lets you maintain a set
speed without keeping your foot on the
accelerator pedal. You can use cruise
control when your vehicle speed is greater
than 20 mph (30 km/h).
USING CRUISE CONTROL
WARNING: Do not use cruise
control on winding roads, in heavy traffic
or when the road surface is slippery. This
could result in loss of vehicle control,
serious injury or death.
WARNING: When you are going
downhill, your vehicle speed could
increase above the set speed. The
system does not apply the brakes.
The cruise controls are on the steering
wheel.
Switching Cruise Control On
E71340
Press the button.
Switching Cruise Control Off
E71340
Press the button when the
system is in standby mode. The
system also turns off when you
switch the ignition off.
Note: The set speed erases when you
switch the system off.
Setting the Cruise Speed
Drive to the required speed.
Press the toggle button upward
or downward to set the current
speed.
Take your foot off the accelerator pedal.
Note: The indicator changes color.
Changing the Set Speed
Press the toggle button upward
to increase the set speed.
Press the toggle button
downward to decrease the set
speed.
You can adjust the set speed in small or
large increments. Press the toggle button
upward or downward once to adjust the
set speed in small increments. Press and
hold the toggle button upward or
downward to adjust the set speed in large
increments.
Note: If you accelerate by pressing the
accelerator pedal, the set speed does not
change. When you release the accelerator
pedal, your vehicle returns to the speed that
you previously set.
Canceling the Set Speed
Press the button, or press the
brake pedal to cancel the set
speed.
Note: The set speed is stored.
Note: The system cancels if the vehicle
speed drops below 10 mph (16 km/h) under
the set speed when driving uphill.
Resuming the Set Speed
Press to resume the set speed.
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Cruise Control
Cruise Control Indicator
E71340
Illuminates when you switch the
system on.
USING ADAPTIVE CRUISE
CONTROL
WARNING: You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
WARNING: Pay close attention to
changing road conditions such as
entering or leaving a highway, on roads
with intersections or roundabouts, roads
without visible lanes of travel, roads that
are winding, slippery, unpaved, or steep
slopes.
WARNING: The system may not
detect stationary or slow moving
vehicles below 6 mph (10 km/h).
WARNING: Do not use the system
when towing a trailer that has
aftermarket electronic trailer brake
controls. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
WARNING: The system is not a
crash warning or avoidance system.
WARNING: The system does not
detect pedestrians or objects in the road.
WARNING: The system does not
detect oncoming vehicles in the same
lane.
WARNING: Do not use the system
in poor visibility, for example fog, heavy
rain, spray or snow.
WARNING: Do not use tire sizes
other than those recommended because
this can affect the normal operation of
the system. Failure to do so may result
in a loss of vehicle control, which could
result in serious injury.
The system adjusts the vehicle speed to
maintain the set gap between you and the
vehicle in front of you in the same lane.
You can select four gap settings.
The system uses a radar that projects a
beam directly in front of your vehicle.
E248321
The adaptive cruise controls are on the
steering wheel.
Switching Adaptive Cruise Control
On
E144529
Press to set the system in
standby mode.
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Cruise Control
E260516
The indicator, current gap setting and set
speed appear in the information display.
Setting the Adaptive Cruise Speed
Drive to the required speed.
Press the toggle button upward
to set the current speed.
Take your foot off the accelerator pedal.
A green indicator light, the current gap
setting and the set speed appear in the
information display.
E249552
A vehicle image displays if there is a vehicle
detected in front of you.
Note: When adaptive cruise control is
active, the speedometer may vary slightly
from the set speed displayed in the
information display.
Following a Vehicle
WARNING: When following a
vehicle that is braking, your vehicle does
not always decelerate quickly enough to
avoid a crash without driver intervention.
Apply the brakes when necessary. Failure
to follow this instruction could result in
personal injury or death.
WARNING: The system only warns
of vehicles detected by the radar sensor.
In some cases there may be no warning
or a delayed warning. Apply the brakes
when necessary. Failure to follow this
instruction could result in personal injury
or death.
When a vehicle ahead of you enters the
same lane or a slower vehicle is ahead in
the same lane, the vehicle speed adjusts
to maintain a preset gap distance. A
vehicle image displays in the information
display.
Note: When you are following a vehicle and
you switch on a direction indicator, adaptive
cruise control may provide a small
temporary acceleration to help you pass.
Your vehicle maintains a consistent gap
from the vehicle ahead until:
• The vehicle in front of you accelerates
to a speed above the set speed.
• The vehicle in front of you moves out
of the lane you are in.
• You set a new gap distance.
The system applies the brakes to slow your
vehicle to maintain a safe gap distance
from the vehicle in front. The system only
applies limited braking. You can override
the system by applying the brakes.
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Cruise Control
If the system determines that its maximum
braking level is not sufficient, an audible
warning sounds when the system
continues to brake. Take immediate action.
Note: The brakes may emit noise when
applied by the system.
Setting the Gap Distance
You can decrease or increase the
distance between your vehicle
and the vehicle in front by
pressing the gap control.
Note: It is your responsibility to select a gap
appropriate to the driving conditions.
E249552
The selected gap appears in the
information display as shown by the bars
in the image. You can select four gap
settings.
Adaptive Cruise Control Distance Between Vehicle Settings
Dynamic Beha-
vior
Distance GapTime Gap -
Seconds
Graphic Display
- Bars Indicated
Between
Vehicles
Set Speed
yd (m)mph ( km/h)
Sport.31 (28)1162 (100)
Normal.43 (39)1.4262 (100)
Normal.55 (50)1.8362 (100)
Comfort.67 (61)2.2462 (100)
When you switch the ignition on, the
system selects the last chosen gap setting.
Overriding the System
WARNING: If you override the
system by pressing the accelerator
pedal, it does not automatically apply
the brakes to maintain a gap from any
vehicle ahead.
Use the accelerator pedal to intentionally
exceed the set speed limit.
If you override the system, the indicator
illuminates green and the vehicle image
does not display.
Changing the Set Speed
Press the toggle button upward
to increase the set speed.
Press the toggle button
downward to decrease the set
speed.
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Cruise Control
You can adjust the set speed in small or
large increments. Press the toggle button
upward or downward once to adjust the
set speed in small increments. Press and
hold the toggle button upward or
downward to adjust the set speed in large
increments.
The system may apply the brakes to slow
your vehicle to the new set speed. The set
speed continuously displays in the
information display when the system is
active.
Canceling the Set Speed
Press the button, or tap the
brake pedal.
The last set speed and gap setting displays
in gray but does not erase.
Note: The set speed also cancels if you
press the clutch pedal for an extended
period.
Resuming the Set Speed
Press the button.
The vehicle speed returns to the previously
set speed and gap setting. The set speed
continuously shows in the information
display when the system is active.
Note: Only use resume if you are aware of
the set speed and intend to return to it.
Automatic Cancellation
The system does not operate if the vehicle
speed is below 12 mph (20 km/h). A tone
sounds and adaptive braking releases if
the vehicle speed falls below 12 mph
(20 km/h).
Automatic cancellation can also occur
when:
• The tires lose traction.
• The engine speed is too low.
• You apply the parking brake.
Note: If the engine speed drops too low,
the information display advises you to shift
to a lower gear.
Hilly Condition Usage
Select a lower gear when the system is
active and you are driving downhill on
steep grades, for example in mountainous
areas. The system needs additional engine
braking in these situations to reduce the
load on the brake system to prevent it from
overheating.
Note: A tone sounds and the system turns
off if it applies brakes for an extended period
of time. This allows the brakes to cool. The
system operates after the brakes cool.
Switching Adaptive Cruise Control
Off
E144529
Press the button.
Note: The set speed erases when you
switch the system off.
Detection Issues
WARNING: On rare occasions,
detection issues can occur due to the
road infrastructures, for example bridges,
tunnels and safety barriers. In these
cases, the system may brake late or
unexpectedly. At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening,
if required.
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Cruise Control
WARNING: If the system
malfunctions, have your vehicle checked
as soon as possible.
The radar has a limited field of view. It does
not detect all vehicles in all situations and
could detect vehicles later that you expect.
The lead vehicle image does not display if
the system does not detect a vehicle in
front of you.
E71621
Detection issues can occur:
When driving on a different line
than the vehicle in front.
A
With vehicles that edge into your
lane. The system can only detect
these vehicles once they fully
move into your lane.
B
There may be issues with the
detection of vehicles in front
when driving into and coming out
of a bend or curve in the road.
C
In these cases, the system may brake late
or unexpectedly. You should stay alert and
take action when necessary.
If something hits the front of your vehicle
or damage occurs, the radar-sensing zone
may change. This could cause the system
to malfunction. Have your vehicle checked
as soon as possible.
System Not Available
The system may not turn on if there is:
• A blocked sensor.
• High brake temperature.
• A failure in the system or a related
system.
Adaptive Cruise Control System
Sensors
WARNING: The system may not
operate properly if the sensor is blocked.
Keep the windshield free from
obstruction.
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Cruise Control
E243054
The camera is mounted behind the interior
mirror.
E244279
The radar is behind the front grille below
the license plate.
A message displays if something obstructs
the radar signals from the sensor. The
system cannot detect a vehicle ahead and
does not function when something blocks
the sensor.
Note: You cannot see the sensor, it is
behind a fascia panel.
Keep the front of your vehicle free of dirt,
metal badges or objects. Vehicle front
protectors and aftermarket lights may also
block the sensor.
ActionCause
Clean the radiator grille in front of the radar
or remove any obstruction.
The surface of the radar in the radiator grille
is dirty or obstructed.
Wait a short period of time. It may take
several minutes for the radar to detect that
it is free from obstruction.
The surface of the radar is clean but the
message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow interfere with the radar
signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Swirling water, snow or ice on the surface
of the road interfere with the radar signals.
Wait a short period of time or switch to
normal cruise control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
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Cruise Control
Due to the nature of radar technology, a
blocked sensor message could display
when the sensor is not blocked. This can
happen, for example, when driving in
sparse rural or desert environments. A false
blocked condition self clears or clears after
you switch the ignition off and on.
Switching to Normal Cruise
Control
WARNING: Normal cruise control
will not brake when your vehicle is
approaching slower vehicles. Always be
aware of which mode you have selected
and apply the brakes when necessary.
You can change from adaptive cruise
control to cruise control using the
information display.
To switch between adaptive cruise control and normal cruise control, use the
information display controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Cruise Control
Press the OK button. Press the toggle button upward or
downward to choose your required setting. Press the OK
button.
Mode
E71340
The cruise control indicator
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting does not display, the system does
not automatically respond to lead vehicles
and adaptive braking does not activate.
The system remembers the last setting
when you start your vehicle.
Adaptive Cruise Control Indicator
E144524
Illuminates when you switch the
system on.
It illuminates white when the system is in
standby mode. It illuminates green when
you set the adaptive cruise speed.
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Cruise Control
Adaptive Cruise Control Information Messages
ActionMessage
The radar has reduced visibility.Adaptive Cruise Not
Available Sensor Blocked
See Manual
The system is not available.Adaptive Cruise Not
Available
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Adaptive Cruise Malfunc-
tion
You have switched normal cruise control on. Adaptive braking
turns off.
Normal Cruise Active
Adaptive Braking Off
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Cruise Control
SPEED LIMITER (IF EQUIPPED)
Principle of Operation
WARNING: When you are going
downhill, your vehicle speed could
increase above the set speed. The
system does not apply the brakes.
WARNING: The system is
designed to aid the driver. It is not
intended to replace your attention and
judgment. You are still responsible to
drive with due care and attention.
The system allows you to set a speed to
which your vehicle becomes limited. The
set speed sets the effective maximum
speed of your vehicle. You can temporarily
exceed the set speed if required, for
example to overtake.
Using Speed Limiter
The controls are on the steering wheel.
Switching the System On and Off
Press to set the system in
standby mode. Press again to
switch the system off.
Setting the Speed Limiter
Press the toggle button upward
or downward with the system in
standby mode to set the speed
limiter to the current vehicle
speed. The set speed is stored
and displayed in the information
display.
You can adjust the set speed in small or
large increments. Press the toggle button
upward or downward once to adjust the
set speed in small increments. Press and
hold the toggle button upward or
downward to adjust the set speed in large
increments.
Canceling the Set Speed
Press to cancel the set speed
limiter. The system returns to
standby mode.
Resuming the Set Speed
Press to resume the set speed
limiter.
Intentionally Exceeding the Speed
Limit
Firmly press the accelerator pedal to
temporarily exceed the set speed limit. The
system resumes when the vehicle speed
drops below the set speed limit, or when
you press the RES button.
System Warnings
If you intentionally exceed the set speed,
a warning appears in the information
display.
If you unintentionally exceed the set speed,
for example when you are going downhill,
a warning appears in the information
display and a tone sounds.
DRIVER ALERT
WARNING: The system is
designed to aid the driver. It is not
intended to replace your attention and
judgment. You are still responsible to
drive with due care and attention.
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Driving Aids
WARNING: At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening,
if required. Failure to take care may result
in the loss of control of your vehicle,
serious personal injury or death.
WARNING: The system may not
operate properly if the sensor is blocked.
Keep the windshield free from
obstruction.
WARNING: Take regular rest
breaks if you feel tired. Do not wait for
the system to warn you.
WARNING: Certain driving styles
may result in the system warning you
even if you are not feeling tired.
WARNING: In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance.
WARNING: The system will not
operate if the sensor cannot track the
road lane markings.
WARNING: If damage occurs in
the immediate area surrounding the
sensor, have your vehicle checked as
soon as possible.
WARNING: The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by
us.
The system is designed to alert you if it
calculates that you are becoming drowsy
or if your driving deteriorates.
The system calculates your alertness level
based upon your driving behavior in relation
to the lane markings and other factors
when the vehicle speed is greater than
approximately 40 mph (65 km/h).
Driver Alert System Warnings
The warning system has two stages:
1. A temporary warning is issued to advise
you to take a rest. This message only
appears for a short time.
2. If you do not rest and the system
continues to detect that your driving
deteriorates, it issues a further warning.
This remains in the information display
until you cancel it.
Note: The system does not warn you if the
vehicle speed falls below approximately
40 mph (65 km/h).
Driver Alert System Display
To view the driver alert system status, use the information display controls on
the steering wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.Information
Press the OK button.Driver Alert
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Driving Aids
Your calculated alertness level is shown
by six steps as a colored bar. The bar
travels from right to left as your calculated
alertness level decreases.
E249476
Your calculated alertness level is good.
E249477
Your calculated alertness level is low. You
should stop your vehicle and take a rest as
soon as it is safe to do so.
Your calculated alertness level shows in
gray if:
• The sensor cannot track the road lane
markings.
• The vehicle speed is less than
approximately 40 mph (65 km/h).
Switching Driver Alert On or Off
To switch driver alert on or off, use the information display controls on the steering
wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Driver Alert
Note: The system remains on or off
depending on how it was last set.
Resetting Driver Alert
You can reset the system by:
• Switching the ignition off and on when
your vehicle is stationary.
• Opening and closing the driver door
when your vehicle is stationary.
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Driver Alert System Messages
ActionMessage
Displays when we recommend that you take a break due to
low alertness levels.
Driver Alert Warning Rest
Suggested
Displays when you must take a break due to low alertness
levels.
Driver Alert Warning Rest
Now
LANE KEEPING SYSTEM
WARNING: You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
WARNING: The system may not
function if the sensor is blocked.
WARNING: The sensor may
incorrectly track lane markings as other
structures or objects. This can result in
a false or missed warning.
WARNING: In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance.
WARNING: Large contrasts in
outside lighting can limit sensor
performance.
WARNING: The system will not
operate if the sensor cannot track the
road lane markings.
WARNING: If damage occurs in
the immediate area surrounding the
sensor, have your vehicle checked as
soon as possible.
WARNING: The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by
us.
The system is designed to alert you by
providing temporary steering assistance
or steering wheel vibration when it detects
an unintended lane departure. The system
detects and tracks the road lane markings
using a camera mounted behind the
interior mirror. The system only operates
when the vehicle speed is greater than
approximately 37 mph (60 km/h). You
can view the system status in the
information display.
Note: The system works when the camera
can detect at least one lane marking or the
edge of the road.
The system may not correctly operate in
any of the following conditions:
• The system does not detect at least
one lane marking or the edge of the
road.
• You switch the direction indicator on.
• You apply direct steering, accelerate
fast or brake hard.
• The vehicle speed is less than 37 mph
(60 km/h).
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Driving Aids
• The anti-lock brake, stability control or
traction control system activates.
• Narrow lane width.
The system may not correct lane
positioning in any of the following
conditions:
• High winds.
• Uneven road surfaces.
• Heavy or uneven loads.
• Incorrect tire pressure.
Switching Lane Keeping System
On or Off
E270719
Press the button on the direction indicator
stalk.
Note: A warning indicator may remain
illuminated in the information display when
you switch the system off.
Note: The system may turn on when you
start your vehicle.
Lane Keeping System Settings
The system has different settings that you
can view or adjust using the information
display.
Note: The system remembers the last
setting when you start your vehicle. If the
system detects a MyKey, the mode is set to
alert.
Alert Mode
Provides steering wheel vibration when the
system detects an unintended lane
departure.
Intensity Setting
To adjust the steering wheel vibration intensity setting, use the information
display controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Lane Keeping System
Press the OK button. Press the toggle button upward or
downward to choose your required setting. Press the OK
button.
Intensity
Note: This setting does not affect aid mode. Note: The system remembers the last
setting when you start your vehicle.
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Driving Aids
Sensitivity Setting
To adjust how quickly the system alerts you, use the information display controls
on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Lane Keeping System
Press the OK button. Press the toggle button upward or
downward to choose your required setting. Press the OK
button.
Sensitivity
Aid Mode
Provides temporary steering assistance
toward the lane center when the system
detects an unintended lane departure.
Note: When aid mode is on and the system
does not detect any steering activity for a
short period of time, for example lightly
holding the steering wheel, the system alerts
you to put your hands on the steering wheel.
Alert and Aid Mode
Provides temporary steering assistance
toward the lane center when the system
detects an unintended lane departure. If
your vehicle continues drifting out of the
lane, the steering wheel vibrates.
E165517
Alert mode.A
Aid mode.B
Note: The diagram illustrates general zone
coverage. It does not provide exact zone
parameters.
To change between the lane keeping system modes, use the information display
controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Lane Keeping System
Press the OK button. Press the toggle button upward or
downward to choose your required setting. Press the OK
button.
Mode
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Driving Aids
Lane Keeping System Display
E249549
When the system is off, the system
indicator or the lane markings do not
display.
Alert Mode
E249550
When you switch the system on, an
indicator appears in the information
display and a graphic showing the lane
markings displays. An active warning is
indicated by a bold lane marking.
Aid Mode
E249551
If you switch Aid Mode or Alert and Aid
Mode on, arrows also display with the lane
markings. An active intervention is
indicated by a double arrow.
Lane Keeping System Warning
Lamps and Indicators
Lane Keeping Alert Indicator
It illuminates when you switch
the system on and Alert Mode is
selected.
Lane Keeping Aid Warning Lamp
E251020
It illuminates when you switch
the system on and Aid Mode or
Alert and Aid Mode are selected.
Black and White Information Display
System StatusIndicator
Unavailable.Gray.
Available.White.
Temporary steering assistance.White and inverted.
Temporary steering assistance and steering wheel vibration.White and flashing.
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Color Information Display
System StatusIndicator
Unavailable.Gray.
Available.Green.
Temporary steering assistance.Amber.
Temporary steering assistance and steering wheel vibration.Red.
Lane Keeping System Messages
ActionMessage
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Lane Keeping Sys.
Malfunction Service
Required
BLIND SPOT INFORMATION
SYSTEM
WARNING: Do not use the blind
spot information system as a
replacement for using the interior and
exterior mirrors or looking over your
shoulder before changing lanes. The
blind spot information system is not a
replacement for careful driving.
WARNING: The system may not
operate properly during severe weather
conditions, for example snow, ice, heavy
rain and spray. Always drive with due
care and attention. Failure to take care
may result in a crash.
E255695
The system is designed to detect vehicles
that may have entered the blind spot zone.
The detection area is on both sides of your
vehicle, extending rearward from the
exterior mirrors to approximately 13 ft
(4 m) beyond the rear bumper. The
detection area extends to approximately
59 ft (18 m) beyond the rear bumper when
the vehicle speed is greater than 30 mph
(48 km/h) to alert you of faster
approaching vehicles.
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Driving Aids
Note: The system does not prevent contact
with other vehicles. It is not designed to
detect parked vehicles, pedestrians, animals
or other infrastructures.
Using the Blind Spot Information
System
Vehicles with Automatic Transmission
The system turns on when all of the
following occur:
• You start your vehicle.
• You shift into drive (D).
• The vehicle speed is greater than
6 mph (10 km/h).
Note: The system does not operate in park
(P) or reverse (R).
Vehicles with Manual Transmission
The system turns on when all of the
following occur:
• You start your vehicle.
• The vehicle speed is greater than
6 mph (10 km/h).
Note: The system does not operate in
reverse (R).
Blind Spot Information System
Sensors
E205199
The sensors are behind the rear bumper
on both sides of your vehicle.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects.
Note: Blocked sensors could affect system
performance.
If the sensors are blocked, a message may
appear in the information display. The alert
indicators remain illuminated but the
system does not alert you.
Switching the Blind Spot
Information System On or Off
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Driver Assistance.
3. Select Blind Spot.
If you switch the system off, a warning
lamp illuminates and a message displays.
When you switch the system on or off, the
alert indicators flash twice.
Note: If you temporarily switch the system
off, it turns on the next time you switch the
ignition on.
Note: The system may not correctly operate
when towing a trailer. For vehicles with a
trailer tow module and tow bar approved
by us, the system turns off when you attach
a trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer.
To permanently switch the system off,
contact an authorized dealer.
Blind Spot Information System
Indicator
E249861
E249861
When the system detects a
vehicle, an alert indicator
illuminates in the exterior mirror
on the side the approaching vehicle is
coming from. If you turn the direction
indicator on for that side of your vehicle,
the alert indicator flashes.
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Driving Aids
If the system detects a fault, an indicator
illuminates in the instrument cluster and
a message appears in the information
display. Have your vehicle checked as soon
as possible.
Note: The system may not alert you if a
vehicle quickly passes through the detection
zone.
Blind Spot Information System
with Trailer Tow
E293525
The blind spot information system with
trailer tow is designed to detect vehicles
that may have entered the blind spot zone.
The detection area is on both sides of your
vehicle and trailer, extending rearward
from the exterior mirrors to the end of your
trailer. When you attach a trailer and have
set up a trailer, the blind spot information
system with trailer tow becomes active
when driving forward above 6 mph
(10 km/h).
Setting up the Trailer Length
E293526
Trailer length.A
Trailer width.B
Trailer hitch.C
The system operates only if the trailer front
width is less than 8.2 ft (2.5 m), and the
total length from the trailer hitch to the
rear of the trailer is less than 33 ft (10 m).
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Driver Assistance.
3. Select Blind Spot.
4. Select Trailer Lengths.
5. Select the required setting.
6. Select the trailer length at the closest
available value.
7. Press the OK button.
Note: The system switches off and a
message appears when a trailer is
connected, but not set up or None is
selected.
Note: If you attach load carriers such as
bike racks or cargo racks with electrical
lighting, enter a length of 3 ft (1 m). Cross
Traffic Alert remains on.
Selecting a Trailer
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Driver Assistance.
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3. Select Blind Spot.
4. Select Trailer.
5. Select None, Trailer A, Trailer B or
Trailer C.
6. Press the OK button.
Note: The system switches off and a
message appears when a trailer is
connected, but not set up or None is
selected.
Blind Spot Information System
Malfunction
Some trailers may cause a slight change
in system performance:
• Wide box trailers, especially those
wider than the towing vehicle, may
cause false alerts to occur when driving
next to infrastructure or near parked
cars. A false alert may also occur while
making a 90-degree turn or driving
round a roundabout.
• Wide trailers that have a total length
greater than 20 ft (6 m) may cause
delayed alerts when a vehicle is
passing at high speed.
Blind Spot Information System Information Messages
ActionMessage
Displays if the blind spot information system sensors are
blocked.
Blind Spot Not Available
Sensor Blocked See
Manual
Displays if you attach a trailer to your vehicle.Blind spot & cross Traffic
alert deact. Trailer
attached
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Blind Spot System Fault
CROSS TRAFFIC ALERT
WARNING: Do not use the cross
traffic alert system as a replacement for
using the interior and exterior mirrors or
looking over your shoulder before
reversing out of a parking space. The
cross traffic alert system is not a
replacement for careful driving.
WARNING: The system may not
operate properly during severe weather
conditions, for example snow, ice, heavy
rain and spray. Always drive with due
care and attention. Failure to take care
may result in a crash.
The system is designed to alert you of
vehicles approaching from the sides behind
your vehicle when you shift into reverse
(R).
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Using Cross Traffic Alert
The system is designed to detect vehicles
that approach at a speed between 4 mph
(6 km/h) and 37 mph (60 km/h). Coverage
decreases when the sensors are partially,
mostly or fully obstructed. Slowly reversing
helps increase the coverage area and
effectiveness.
The system turns on when you start the
engine and you shift into reverse (R). The
system turns off when you shift out of
reverse (R).
E142440
The sensor on the left-hand side is only
partially obstructed and zone coverage on
the right-hand side is maximized.
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E142441
Zone coverage also decreases when
parking at narrow angles. The sensor on
the left-hand side is mostly obstructed and
zone coverage on that side is severely
reduced.
Cross Traffic Alert System Sensors
E205199
The sensors are behind the rear bumper
on both sides of your vehicle.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects.
Note: Blocked sensors could affect system
performance.
If the sensors are blocked, a message may
appear in the information display when
you shift into reverse (R).
Cross Traffic Alert System
Limitations
The system may not correctly operate
when any of the following occur:
• The sensors are blocked.
• Adjacently parked vehicles or objects
are obstructing the sensors.
• Vehicles approach at speeds less than
4 mph (6 km/h) or greater than 37 mph
(60 km/h).
• The vehicle speed is greater than 7 mph
(12 km/h).
• You reverse out of an angled parking
space.
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Cross Traffic Alert behavior when
trailer is attached
Note: The system may not correctly operate
when towing a trailer. For vehicles with an
approved trailer tow module and tow bar,
the system turns off when you attach a
trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer.
Cross traffic alert remains on when you
attach a trailer in vehicles equipped with
a Blind Sport Information System with
Trailer Tow under the following conditions:
• You connect a trailer.
• The trailer is a bike rack or cargo rack
with a maximum length of 3 ft (1 m).
• You set the trailer length to 3 ft (1 m)
in the information display.
See Blind Spot Information System
(page 223).
Switching the System On and Off
To switch cross traffic alert on or off, use
the Information display. See General
Information (page 115).
Note: The system turns on every time you
switch the ignition on. To permanently
switch the system off, contact an authorized
dealer.
Cross Traffic Alert Indicator
E268294
When the system detects an
approaching vehicle a tone
sounds, a warning lamp
illuminates in the relevant exterior mirror
and arrows appear in the information
display to show which side the
approaching vehicle is coming from.
Note: If arrows do not display, a message
appears in the information display.
If the system malfunctions, a warning lamp
illuminates in the instrument cluster and
a message appears in the information
display. Have your vehicle checked as soon
as possible.
Note: In exceptional conditions, the system
could alert you, even when there is nothing
in the detection zone, for example a vehicle
passing further away from your vehicle.
Cross Traffic Alert Information Messages
ActionMessage
Displays instead of indication arrows when the system
detects a vehicle. Check for approaching traffic.
Cross Traffic Alert
Displays if the cross traffic alert system sensors are blocked.
Clean the sensors. If the message continues to appear, have
your vehicle checked as soon as possible.
Cross Traffic Not Avail-
able Sensor Blocked See
Manual
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Cross Traffic System
Fault
Displays if you attach a trailer to your vehicle.Cross Traffic Alert Deac-
tivated Trailer Attached
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ECO
Eco Mode
About Eco Mode
The system is designed to monitor certain
driving characteristics to help you drive
more efficiently. See Economical Driving
(page 258).
More About Eco Mode
Note: The efficiency levels do not result in
a defined fuel consumption figure.
Note: The system only indicates the
efficiency level for the current trip. The
system resets each time you switch the
ignition on.
Instantaneous Efficiency Level
The display ring increases as the
instantaneous efficiency level increases
and illuminates when it reaches maximum
efficiency. The level continuously updates
to indicate the efficiency level for the
current trip.
Viewing the Instantaneous Efficiency
Level
1. Using the information display controls
on the steering wheel, select MyView.
2. Select Eco Coach.
Trip Summary
The calculated trip summary is shown as
four colored bars. The bars travel from left
to right as the calculated efficiency levels
increase. The bars indicate the average
efficiency level for acceleration,
deceleration, speed and gear shifting
during the total distance traveled by your
vehicle for the current trip.
Note: Vehicles with an automatic
transmission do not have a bar for gear
shifting.
Viewing the Trip Summary
1. Using the information display controls
on the steering wheel, select MyView.
2. Select Eco Coach.
Efficient Drive Mode
About Efficient Drive Mode
Efficient drive mode provides near
real-time traffic information to help you
drive more efficiently by avoiding heavy
braking.
Switching Efficient Drive Mode On and
Off
1. Using the information display controls
on the steering wheel, select Driver
Assist..
2. Select Eco Coach.
3. Switch Eco Advice on and off.
Displaying the Efficient Drive Mode
1. Using the information display controls
on the steering wheel, select Driver
Assist..
The display ring can provide information
about speed limit, freeway ramp, slope,
curve, crosswalk, etc.
Efficient Drive Mode Indicator
E308186
It indicates that you have to
slowly decelerate.
Trip Summary
The calculated trip summary is shown as
five colored bars. The bars travel from left
to right as the calculated efficiency levels
increase. The bars indicate the average
efficiency level for acceleration,
deceleration, speed, gear shifting and score
during the total distance traveled by your
vehicle for the current trip.
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Note: Vehicles with an automatic
transmission do not have a bar for gear
shifting.
Viewing the trip summary
1. Using the information display controls
on the steering wheel, select MyView.
2. Select Eco Coach.
3. Switch the engine off.
4. Press the OK button.
STEERING
Electric Power Steering
WARNING: The electric power
steering system has diagnostic checks
that continuously monitor the system. If
a fault is detected, a message displays
in the information display. Stop your
vehicle as soon as it is safe to do so.
Switch the ignition off. After at least 10
seconds, switch the ignition on and
watch the information display for a
steering system warning message. If a
steering system warning message
returns, have the system checked as
soon as possible.
WARNING: If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control.
Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle, this increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
Steering Tips
If the steering wanders or pulls, check for:
• Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning (If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
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Steering Information Messages
DescriptionMessage
The system has malfunctioned. Stop your vehicle as soon
as it is safe to do so. You continue to have full steering but
you need to exert greater force on the steering wheel. Have
your vehicle checked as soon as possible.
Steering Fault Service
Now
Steering Loss Stop
Safely
Steering Assist Fault
Service Required
PRE-COLLISION ASSIST
WARNING: You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
WARNING: The system does not
operate during hard acceleration or
steering. Failure to take care may lead
to a crash or personal injury.
WARNING: The system may fail
or operate with reduced function during
cold and severe weather conditions.
Snow, ice, rain, spray and fog can
adversely affect the system. Keep the
front camera and radar free of snow and
ice. Failure to take care may result in the
loss of control of your vehicle, serious
personal injury or death.
WARNING: The system may not
operate properly if your vehicle has a
non-Ford windshield. Do not carry out
windshield repairs in the area around the
sensor.
WARNING: In situations where the
vehicle camera has limited detection
capability, this may reduce system
performance. These situations include
but are not limited to direct or low
sunlight, vehicles at night without tail
lights, unconventional vehicle types,
pedestrians with complex backgrounds,
running pedestrians, partly obscured
pedestrians, or pedestrians that the
system cannot distinguish from a group.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death.
WARNING: The Pre-Collision
Assist system with brake support cannot
help prevent all collisions. Do not rely on
this system to replace your judgment
and the need to maintain correct
distance and speed.
The pre-collision assist system is active
when your vehicle reaches a speed greater
than approximately 6 mph (10 km/h).
Pedestrian detection is active at speeds
up to 50 mph (80 km/h).
Note: The system is not designed to detect
animals.
Note: The system is not designed to detect
vehicles or cyclists that are traveling in a
different direction.
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E156130
If your vehicle is rapidly approaching
another stationary vehicle, a vehicle or
cyclist traveling in the same direction as
yours, or a pedestrian within your driving
path, the system is designed to provide
three levels of functionality.
DescriptionLevel of Functionality
When activated, a warning lamp flashes and an audible
warning sounds.
Alert
The system is designed to help reduce the impact speed by
preparing the brakes for rapid braking. The system does not
automatically apply the brakes. If you press the brake pedal,
the system could apply additional braking up to maximum
braking force, even if you lightly press the brake pedal.
Brake support
The system is designed to apply the brakes if it detects a
crash is imminent. This may help reduce impact or avoid the
crash.
Active braking
To switch active braking on or off, use the information display controls on the
steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Pre-Collision Assist
Press the OK button.Active Braking
Distance Alert (If Equipped)
A warning lamp illuminates if the distance
to the vehicle ahead is small.
Note: The warning lamp does not
illuminate if cruise control or adaptive cruise
control is active.
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Distance Alert Sensitivity Settings
To adjust the distance alert sensitivity settings, use the information display
controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Pre-Collision Assist
Press the OK button. Press the toggle button upward or
downward to choose your required setting. Press the OK
button.
Alert Sensitivity
Distance Indication (If Equipped)
A graphical indication displays the time
gap to vehicles ahead of you traveling in
the same direction.
Note: The graphic does not display if you
switch on cruise control or adaptive cruise
control.
Time GapDistance GapDistance Indic-
ator Color
System Sensit-
ivity
Vehicle Speed
Greater than 0.9
seconds.
Greater than
82.0 ft (25 m) .
Gray.Normal.62 mph
(100 km/h)
0.6-0.9
seconds.
55.8–82.0 ft
(17–25 m)
Yellow.
Less than 0.6
seconds.
Less than
55.8 ft (17 m).
Red.
Switching Distance Indication On or Off
To switch distance indication on or off, use the information display controls on
the steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Pre-Collision Assist
Press the OK button.Distance Indication
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Pre-Collision Assist System
Sensors
E243054
The camera is mounted behind the interior
mirror.
E244279
The radar sensor is behind the front grille
below the license plate.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
Blocked sensors could affect system
accuracy. A message may appear in the
information display.
Pre-Collision Assist Warning Lamp
It illuminates if your vehicle
rapidly approaches another
vehicle, to warn you of the risk of
a crash with the vehicle in front of you.
It could illuminate red if the distance to the
vehicle ahead is small.
It illuminates amber when you switch the
system off.
It illuminates when the system is not
available.
Pre-Collision Assist Information Messages
ActionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Pre-Collision Assist Not
Available
The sensors are dirty. Clean the sensors. If the message
continues to appear, have your vehicle checked as soon as
possible.
Pre-Collision Assist Not
Available Sensor Blocked
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The following table lists possible causes and actions for when a blocked sensor
message may display.
ActionCause
Clean the radiator grille in front of the radar
or remove any obstruction.
The surface of the radar in the radiator grille
is dirty or obstructed.
Wait for a short period of time. It may take
several minutes for the system to detect
that there is no obstruction.
The surface of the radar is clean but the
message remains in the display.
The system is temporarily disabled. The
system should reactivate after a short
period of time when the weather conditions
improve.
Heavy rain, spray, snow, or fog is interfering
with the radar signals.
Have your vehicle checked as soon as
possible.
The radar is misaligned.
Clean the outside of the windshield in front
of the camera.
The windshield in front of the camera is
dirty or obstructed.
Wait for a short period of time. It may take
several minutes for the camera to detect
that there is no obstruction.
The windshield in front of the camera is
clean but the message remains in the
display.
Wait for a short period of time. The
message should clear when the temper-
ature around the camera decreases.
Excessive heat around the camera.
FRONT VIEW CAMERA
WARNING: The front camera
system still requires the driver to use it
in conjunction with looking out of your
vehicle.
E188845
The front view camera is located in the
grille.
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Using the Front View Camera
The front view camera provides a video
image of the area in front of your vehicle.
To use the front view camera system,
place the transmission in any gear except
reverse (R). An image of the front of your
vehicle appears once you press the camera
enable button and your vehicle speed is
below 6 mph (10 km/h).
Note: The area displayed on the screen may
vary according to your vehicle's orientation
or road condition.
Note: The front view camera will switch off
if your vehicle speed exceeds 6 mph
(10 km/h). You will have to switch the
system back on by using the enable button
once below the speed threshold.
Note: The camera system may not operate
correctly if mud, water or debris obstructs
the camera's view. You can clean the lens
with a soft, lint-free cloth and non-abrasive
cleaner or by using your front washer. See
Wipers and Washers (page 97).
E188847
The camera button is located on
the audio unit.
Camera Views
Press the camera button to toggle
between different views.
• Front Normal View: Provides an image
of what is directly in front of your
vehicle.
• Front Split View: Provides an extended
view of what is in front of your vehicle.
Access this view by pressing the
camera button from the Front Normal
View screen.
DRIVE CONTROL
Selectable Drive Modes
Your vehicle has various drive modes that
you can select for different driving
conditions. Depending on the drive mode
that you select, the system adjusts various
vehicle settings, for example steering, gear
shifting, handling and powertrain response.
Selecting a Drive Mode
The button is on the instrument panel.
E298514
Repeatedly press the button to
scroll through the available drive
modes. Release the button to
confirm your selected drive mode.
Normal
E225310
Vehicle settings suited for
balanced driving.
Note: This is the default mode each time
you switch the ignition on.
Eco
E267164
Vehicle settings suited for
economical driving.
Slippery
E269320
Vehicle settings suited for driving
on slippery roads.
Tow/Haul
E246592
Vehicle settings suited for
towing or hauling.
Mud/Ruts
E296606
Vehicle settings suited for driving
through mud and ruts.
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Selectable Drive Modes Information Messages
ActionMessage
The system is not available. If it is still not available the next
time you switch the ignition on, the system has detected a
fault that requires service. Have your vehicle checked as soon
as possible.
Drive Mode Not Available
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ROOF RACKS AND LOAD
CARRIERS - BUS
WARNING: Your vehicle is not
approved for roof racks. Never install a
roof rack to your vehicle.
ROOF RACKS AND LOAD
CARRIERS - VAN
WARNING: When loading the roof
racks, we recommend you evenly
distribute the load, as well as maintain
a low center of gravity. Loaded vehicles,
with higher centers of gravity, may
handle differently than unloaded
vehicles. Take extra precautions, such
as slower speeds and increased stopping
distance, when driving a heavily loaded
vehicle.
WARNING: Do not exceed the
maximum front and rear axle loads for
your vehicle.
WARNING: Read and follow the
manufacturer's instructions when you
are fitting a roof rack.
Maximum Roof Load
lb (kg)Variant
419 (190)Low-Roof.
331 (150)Medium-Roof.
220 (100)High-Roof.
Make sure that you securely fasten the
load. Check that the straps are secure
before driving and at each fuel stop.
We recommend that you use genuine Ford
accessory crossbars specifically designed
for your vehicle.
Never place loads directly on the roof
panel.
LOAD RETAINING FIXTURES
Securing Cargo
E175810
Maximum Load
Value
Variant
1,125 lb (5,000 N)All Van
Note: The number of load retaining fixtures
may vary depending on your vehicle model.
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LOAD LIMIT
Vehicle Loading - with and
without a Trailer
This section guides you in the
proper loading of your vehicle,
trailer, or both. Keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle provides maximum return
of vehicle design performance.
Before you load your vehicle,
become familiar with the
following terms for determining
your vehicle’s weight rating, with
or without a trailer, from the
vehicle’s Tire and Loading
Information label or Safety
Compliance Certification label.
Tire and Loading Label Information
Example:
E198719
Payload
Payload is the combined weight
of cargo and passengers that your
vehicle is carrying. The maximum
payload for your vehicle appears
on the Tire and Loading label. The
label is either on the B-pillar or the
edge of the driver door. Vehicles
exported outside the US and
Canada may not have a tire and
loading label. Look for “The
combined weight of occupants
and cargo should never exceed
XXX kg OR XXX lb” for maximum
payload. The payload listed on the
Tire and Loading Information label
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is the maximum payload for your
vehicle as built by the assembly
plant. If you install any additional
equipment on your vehicle, you
must determine the new payload.
Subtract the weight of the
equipment from the payload listed
on the Tire and Loading label.
When towing, trailer tongue
weight or king pin weight is also
part of payload.
WARNING: The
appropriate loading capacity of
your vehicle can be limited either
by volume capacity (how much
space is available) or by payload
capacity (how much weight the
vehicle should carry). Once you
have reached the maximum
payload of your vehicle, do not
add more cargo, even if there is
space available. Overloading or
improperly loading your vehicle
can contribute to loss of vehicle
control and vehicle rollover.
GAWR (Gross Axle Weight
Rating)
GAWR is the maximum allowable
weight that a single axle (front or
rear) can carry. These numbers
are on the Safety Compliance
Certification label. The label is
located on the door hinge pillar,
door-latch post, or the door edge
that meets the door-latch post,
next to the driver seating position.
The total load on each axle must
never exceed its Gross Axle
Weight Rating.
GVWR (Gross Vehicle Weight
Rating)
GVWR is the maximum allowable
weight of the fully loaded vehicle.
This includes all options,
equipment, passengers and cargo.
It appears on the Safety
Compliance Certification label.
The label is located on the door
hinge pillar, door-latch post, or the
door edge that meets the
door-latch post, next to the driver
seating position.
The gross vehicle weight must
never exceed the Gross Vehicle
Weight Rating.
Safety Compliance Certification Label
Example:
E198828
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WARNING: Exceeding the
Safety Compliance Certification
label vehicle weight limits can
adversely affect the
performance and handling of
your vehicle, cause vehicle
damage and can result in the
loss of control of your vehicle,
serious personal injury or death.
Maximum Loaded Trailer
Weight
Maximum loaded trailer weight is
the highest possible weight of a
fully loaded trailer the vehicle can
tow. Consult an authorized dealer
(or the RV and Trailer Towing
Guide available at an authorized
dealer) for more detailed
information.
GCWR (Gross Combined
Weight Rating)
GCWR is the maximum allowable
weight of the vehicle and the
loaded trailer, including all cargo
and passengers, that the vehicle
can handle without risking
damage. (Important: The towing
vehicle’s braking system is rated
for operation at Gross Vehicle
Weight Rating, not at Gross
Combined Weight Rating.)
Separate functional brakes should
be used for safe control of towed
vehicles and for trailers where the
Gross Combined Weight of the
towing vehicle plus the trailer
exceed the Gross Vehicle Weight
Rating of the towing vehicle.
The gross combined weight must
never exceed the Gross Combined
Weight Rating.
Note: For trailer towing
information refer to the RV and
Trailer Towing Guide available at
an authorized dealer.
WARNING: Do not exceed
the GVWR or the GAWR
specified on the certification
label.
WARNING: Do not use
replacement tires with lower
load carrying capacities than the
original tires because they may
lower your vehicle's GVWR and
GAWR limitations. Replacement
tires with a higher limit than the
original tires do not increase the
GVWR and GAWR limitations.
WARNING: Exceeding any
vehicle weight rating can
adversely affect the
performance and handling of
your vehicle, cause vehicle
damage and can result in the
loss of control of your vehicle,
serious personal injury or death.
Steps for determining the
correct load limit:
1. Locate the statement "The
combined weight of occupants
and cargo should never exceed
XXX kg or XXX lb." on your
vehicle’s placard.
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2. Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3. Subtract the combined weight
of the driver and passengers
from XXX kg or XXX lb.
4. The resulting figure equals the
available amount of cargo and
luggage load capacity. For
example, if the “XXX” amount
equals 1,400 lb. and there will
be five 150 lb. passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5. Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity
calculated in Step 4.
6. If your vehicle will be towing a
trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
Helpful examples for calculating
the available amount of cargo
and luggage load capacity
Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You decide
to go golfing. Is there enough load
capacity to carry you, four of your
friends and all the golf bags? You
and four friends average 220
pounds (99 kilograms) each and
the golf bags weigh approximately
30 pounds (13.5 kilograms) each.
The calculation would be: 1400 -
(5 x 220) - (5 x 30) = 1400 - 1100
- 150 = 150 pounds. Yes, you have
enough load capacity in your
vehicle to transport four friends
and your golf bags. In metric units,
the calculation would be: 635
kilograms - (5 x 99 kilograms) -
(5 x 13.5 kilograms) = 635 - 495 -
67.5 = 72.5 kilograms.
Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You and
one of your friends decide to pick
up cement from the local home
improvement store to finish that
patio you have been planning for
the past two years. Measuring the
inside of the vehicle with the rear
seat folded down, you have room
for twelve 100-pound
(45-kilogram) bags of cement. Do
you have enough load capacity to
transport the cement to your
home? If you and your friend each
weigh 220 pounds (99 kilograms),
the calculation would be: 1400 -
(2 x 220) - (12 x 100) = 1400 - 440
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- 1200 = - 240 pounds. No, you do
not have enough cargo capacity
to carry that much weight. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) =
635 - 198 - 540 = -103 kilograms.
You will need to reduce the load
weight by at least 240 pounds
(104 kilograms). If you remove
three 100-pound (45-kilogram)
cement bags, then the load
calculation would be:1400 - (2 x
220) - (9 x 100) = 1400 - 440 -
900 = 60 pounds. Now you have
the load capacity to transport the
cement and your friend home. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) =
635 - 198 - 405 = 32 kilograms.
The above calculations also
assume that the loads are
positioned in your vehicle in a
manner that does not overload
the front or the rear gross axle
weight rating specified for your
vehicle on the Safety Compliance
Certification label.
Special Loading Instructions
for Owners of Pick-up Trucks
and Utility-type Vehicles
WARNING: When loading
the roof racks, we recommend
you evenly distribute the load,
as well as maintain a low center
of gravity. Loaded vehicles, with
higher centers of gravity, may
handle differently than unloaded
vehicles. Take extra precautions,
such as slower speeds and
increased stopping distance,
when driving a heavily loaded
vehicle.
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TOWING A TRAILER
WARNING: Towing trailers
beyond the maximum
recommended gross trailer
weight exceeds the limit of your
vehicle and could result in engine
damage, transmission damage,
structural damage, loss of
vehicle control, vehicle rollover
and personal injury.
WARNING: Do not exceed
the GVWR or the GAWR
specified on the certification
label.
Note: See Recommended
Towing Weights (page 246).
Your vehicle may have electrical
items, such as fuses or relays,
related to towing. See Fuses
(page 277).
Your vehicle's load capacity
designation is by weight, not by
volume, so you cannot necessarily
use all available space when
loading a vehicle or trailer.
Towing a trailer places an extra
load on your vehicle's engine,
transmission, axle, brakes, tires
and suspension. Inspect these
components periodically during,
and after, any towing operation.
Load Placement
To help minimize how trailer
movement affects your vehicle
when driving:
• Load the heaviest items closest
to the trailer floor.
• Load the heaviest items
centered between the left and
right side trailer tires.
• Load the heaviest items above
the trailer axles or just slightly
forward toward the trailer
tongue. Do not allow the final
trailer tongue weight to go
above or below 10-15% of the
loaded trailer weight.
• Select a ball mount with the
correct rise or drop and load
capacity. When both the
loaded vehicle and trailer are
connected, the trailer frame
should be level, or slightly
angled down toward your
vehicle, when viewed from the
side.
When driving with a trailer or
payload, a slight takeoff vibration
or shudder may be present due to
the increased payload weight.
Additional information regarding
proper trailer loading and setting
your vehicle up for towing is
located in another chapter of this
manual. See Load Limit (page
240).
You can also find information in
the RV & Trailer Towing Guide
available at your authorized
dealer, or online.
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RV & Trailer Towing Guide Online
http://www.fleet.ford.com/towing-guides/Website
RECOMMENDED TOWING
WEIGHTS - CHASSIS CAB/
CREW VAN/CUTAWAY/VAN
Note: Make sure to take into
consideration trailer frontal area.
Vehicles equipped with the Trailer
Tow Package or the Heavy Duty
Payload Package should not
exceed 55 ft² (5.1 m²) trailer frontal
area.
Note: Exceeding this limitation
may significantly reduce the
performance of your towing
vehicle. Selecting a trailer with a
low aerodynamic drag and rounded
front design helps optimize
performance and fuel economy.
Note: For high altitude operation,
reduce the gross combined weight
by 2% per 1,000 ft (300 m)
starting at the 1,000 ft (300 m)
elevation point.
Note: Certain states require
electric trailer brakes for trailers
over a specified weight. Be sure to
check state regulations for this
specified weight. The maximum
trailer weights listed may be limited
to this specified weight, as your
vehicle's electrical system may not
include the wiring connector
needed to use electric trailer
brakes.
Your vehicle may tow a trailer
provided the maximum trailer
weight is less than or equal to the
maximum trailer weight listed for
your vehicle configuration on the
following charts.
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Maximum
Loaded
Trailer
Weight lb
(kg)
1
Maximum
GCWR lb (kg)
Rear
Wheels
Final
Drive
Ratio
Engine
4,800 (2,177)
10,600
(4,808)
Single Rear
Wheels.
3.312.0L EcoBlue.
4,800 (2,177)
10,600
(4,808)
Dual Rear
Wheels.
3.312.0L EcoBlue.
7,500 (3,402)13,500 (6,123)
Single Rear
Wheels.
3.732.0L EcoBlue.
7,500 (3,402)13,500 (6,123)
Dual Rear
Wheels.
3.732.0L EcoBlue.
5,300 (2,404)
10,800
(4,899)
Single Rear
Wheels.
3.733.5L Duratec.
5,300 (2,404)
10,800
(4,899)
Dual Rear
Wheels.
3.733.5L Duratec.
6,600 (2,994)12,000 (5,443)
Single Rear
Wheels.
4.103.5L Duratec.
6,600 (2,994)12,000 (5,443)
Dual Rear
Wheels.
4.103.5L Duratec.
5,800 (2,631)11,200 (5,080)
Single Rear
Wheels.
3.31
3.5L
EcoBoost™.
7,100 (3,221)12,600 (5,715)
Single Rear
Wheels.
3.73
3.5L
EcoBoost™.
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Maximum
Loaded
Trailer
Weight lb
(kg)
1
Maximum
GCWR lb (kg)
Rear
Wheels
Final
Drive
Ratio
Engine
7,300 (3,311)13,000 (5,897)
Dual Rear
Wheels.
3.73
3.5L
EcoBoost™.
7,500 (3,402)
15,000
(6,804)
Dual Rear
Wheels.
3.73
3.5L
EcoBoost™.
2
1
Calculated with SAE J2807 method.
2
Vehicles with the gross vehicle weight rating of 11,000lbs (4,990kg).
See Vehicle Certification Label (page 372).
Calculating the Maximum
Loaded Trailer Weight for Your
Vehicle
1. Start with the gross combined
weight rating for your vehicle
model and axle ratio. See the
previous charts.
2. Subtract all of the following
that apply to your vehicle:
• Vehicle curb weight
• Hitch hardware weight, such as
a draw bar, ball, locks or weight
distributing hardware
• Driver weight
• Passenger(s) weight
• Payload, cargo and luggage
weight
• Aftermarket equipment weight.
This equals the maximum loaded
trailer weight for this combination.
Note: The trailer tongue load is
considered part of the payload for
your vehicle. Reduce the total
payload by the final trailer tongue
weight.
Note: Consult an authorized dealer
to determine the maximum trailer
weight allowed for your vehicle if
you are not sure.
RECOMMENDED TOWING
WEIGHTS - M2 BUS
Note: Make sure to take into
consideration trailer frontal area.
Vehicles equipped with the Trailer
Tow Package or the Heavy Duty
Payload Package should not
exceed 55 ft² (5.1 m²) trailer frontal
area.
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Note: Exceeding this limitation
may significantly reduce the
performance of your towing
vehicle. Selecting a trailer with a
low aerodynamic drag and rounded
front design helps optimize
performance and fuel economy.
Note: For high altitude operation,
reduce the gross combined weight
by 2% per 1,000 ft (300 m)
starting at the 1,000 ft (300 m)
elevation point.
Note: Certain states require
electric trailer brakes for trailers
over a specified weight. Be sure to
check state regulations for this
specified weight. The maximum
trailer weights listed may be limited
to this specified weight, as your
vehicle's electrical system may not
include the wiring connector
needed to use electric trailer
brakes.
Your vehicle may tow a trailer
provided the maximum trailer
weight is less than or equal to the
maximum trailer weight listed for
your vehicle configuration on the
following charts.
Maximum
Loaded
Trailer
Weight lb
(kg)
1
Maximum
GCWR lb (kg)
Rear
Wheels
Final
Drive
Ratio
Engine
3,700 (1,678)
10,600
(4,808)
Single Rear
Wheels.
3.312.0L EcoBlue.
3,700 (1,678)
10,600
(4,808)
Dual Rear
Wheels.
3.312.0L EcoBlue.
4,200 (1,905)11,200 (5,080)
Single Rear
Wheels.
3.732.0L EcoBlue.
4,200 (1,905)11,200 (5,080)
Dual Rear
Wheels.
3.732.0L EcoBlue.
4,600 (2,087)
10,800
(4,899)
Single Rear
Wheels.
3.733.5L Duratec.
4,600 (2,087)
10,800
(4,899)
Dual Rear
Wheels.
3.733.5L Duratec.
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Maximum
Loaded
Trailer
Weight lb
(kg)
1
Maximum
GCWR lb (kg)
Rear
Wheels
Final
Drive
Ratio
Engine
4,500 (2,041)11,200 (5,080)
Single Rear
Wheels.
4.103.5L Duratec.
4,500 (2,041)11,200 (5,080)
Dual Rear
Wheels.
4.103.5L Duratec.
4,500 (2,041)11,200 (5,080)
Single Rear
Wheels.
3.31
3.5L
EcoBoost™.
4,500 (2,041)11,200 (5,080)
Dual Rear
Wheels.
3.31
3.5L
EcoBoost™.
4,400 (1,996)11,200 (5,080)
Single Rear
Wheels.
3.73
3.5L
EcoBoost™.
4,400 (1,996)11,200 (5,080)
Dual Rear
Wheels.
3.73
3.5L
EcoBoost™.
1
Calculated with SAE J2807 method.
Calculating the Maximum
Loaded Trailer Weight for Your
Vehicle
1. Start with the gross combined
weight rating for your vehicle
model and axle ratio. See the
previous charts.
2. Subtract all of the following
that apply to your vehicle:
• Vehicle curb weight
• Hitch hardware weight, such as
a draw bar, ball, locks or weight
distributing hardware
• Driver weight
• Passenger(s) weight
• Payload, cargo and luggage
weight
• Aftermarket equipment weight.
This equals the maximum loaded
trailer weight for this combination.
Note: The trailer tongue load is
considered part of the payload for
your vehicle. Reduce the total
payload by the final trailer tongue
weight.
Note: Consult an authorized dealer
to determine the maximum trailer
weight allowed for your vehicle if
you are not sure.
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
• Do not tow a trailer until your vehicle
has covered at least 1,000 mi
(1,600 km). See Breaking-In (page
258).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the correct
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See Scheduled
Maintenance (page 464).
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
Refer to Load Carrying for load
specification terms found on the tire label,
Safety Compliance label and instructions
on calculating your vehicle's maximum
load. See Load Limit (page 240).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Trailer Towing Connector (If Equipped)
E163167
Your vehicle is fitted with both a 7 pin and
4 pin trailer wiring connector.
When attaching the trailer wiring connector
to your vehicle, only use a correctly fitting
connector that works with the vehicle and
trailer functions. Some seven-position
connectors may have the SAE J2863 logo,
which confirms that it is the correct wiring
connector and works correctly with your
vehicle.
FunctionColor
Left turn signal and brake
lamp.
Yellow
Ground (-).White
Electric brakes.Blue
Right turn signal and brake
lamp.
Green
Battery (+).Orange
Running lamps.Brown
Reverse lamps.Grey
Tow Hitch
WARNING: Do not exceed the
lowest rating capacity for your vehicle or
trailer hitch. Overloading your vehicle or
trailer hitch can impair your vehicle
stability and handling. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death.
WARNING: Do not cut, drill, weld
or modify the trailer hitch. Modifying the
trailer hitch could reduce the hitch rating.
Do not use a tow hitch that either clamps
on to the bumper or attaches to the axle.
You must distribute the load in your trailer
so that between 10% and 15% of the total
weight of the trailer is on the tongue.
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Weight Distributing Hitches
A weight distribution hitch is not
recommended for use with your vehicle.
Safety Chains
Always connect the safety chains to the
frame or hook retainers of your vehicle's
tow hitch.
To connect the safety chains, cross the
chains under the trailer tongue and allow
enough slack for turning tight corners. Do
not allow the chains to drag on the ground.
Note: Do not attach safety chains to the
bumper.
Trailer Brakes (If Equipped)
WARNING: Do not connect a
trailer's hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase.
Electric, manual, automatic or surge-type
trailer brakes are safe if you install them
correctly and adjust them to the
manufacturer's specifications. Trailer
brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Separate functioning brake systems are
required for safe control of towed vehicles
and trailers weighing more than 1,500 lb
(680 kg) when loaded.
Integrated Trailer Brake Controller
WARNING: Use the integrated
trailer brake controller to properly adjust
the trailer brakes and check all
connections before towing a trailer.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
B
A
E163166
Gain adjustment buttons.A
Manual control lever.B
When used correctly, the trailer brake
controller assists in smooth and effective
trailer braking by powering the trailer’s
electric or electric-over-hydraulic brakes
with a proportional output based on the
towing vehicle’s brake pressure
Slide the manual control lever to the left
to turn on the trailer's electric brakes. They
work independently of the tow vehicle's
braking system. See Procedure for
Adjusting the Gain Setting for
instructions on correct use of this feature.
If you use the manual control while the
brake is also applied, the greater of the two
inputs determines the power sent to the
trailer brakes.
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1. Press the + and - buttons to adjust the
brake controller's power output to the
trailer brakes in 0.5 increments. You
can increase the gain setting to 10
(maximum trailer braking) or decrease
it to zero (no trailer braking). Pressing
and holding a button raises or lowers
the setting continuously.
The gain setting displays in the
information display as:
Message
Trailer Brake
Gain:
Note: Using the manual control lever
illuminates the trailer's brake lamps and
your vehicle's brake lamps, except the
center high-mounted brake lamp, if you
make the correct electrical connection to
the trailer.
The controller shows gain setting, output bar graph and the trailer connectivity
status in the information display as follows:
Action and DescriptionMessage
Displays the current gain setting during a given ignition cycle
and when adjusting the gain setting. This also displays if you
use the manual control lever or make gain adjustments with
no trailer connected.
Trailer Brake
Gain:
No Trailer
Displays when you press your vehicle's brake pedal, or upon
use of the manual control lever. Bar indicators illuminate in
the information display to indicate the amount of power going
to the trailer brakes relative to the brake pedal or manual
control input. One bar indicates the least amount of output;
six bars indicate maximum output.
Trailer Brake
Gain:
Output:
Displays when the system senses a correct trailer wiring
connection during a given ignition cycle. For example a trailer
with electric trailer brakes.
Trailer Connected
Displays when the system senses a trailer connection and
then a disconnection, either intentional or unintentional,
during a given ignition cycle, this is accompanied by a single
audible tone. It also displays if a vehicle or trailer-wiring fault
occurs causing the trailer to appear disconnected. This
message can also display if you use the manual control lever
without a trailer connected.
Trailer Disconnected
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Procedure for Adjusting the Gain Setting
The gain setting sets the trailer brake
controller for the specific towing condition.
You should change the setting as towing
conditions change. Changes to towing
conditions include trailer load, vehicle load,
road conditions and weather.
The gain should be set to provide the
maximum trailer braking assistance while
making sure the trailer wheels do not lock
when using the brakes. Locked trailer
wheels may lead to trailer instability.
Note: Only carry out this procedure in a
traffic-free environment at speeds of
approximately 20-25 mph (30-40 km/h).
1. Make sure the trailer brakes are in good
working condition, functioning normally
and correctly adjusted. See a trailer
dealer if necessary.
2. Hook up the trailer and make the
electrical connections according to the
trailer manufacturer's instructions.
3. Use the gain adjustment + and -
buttons to increase or decrease the
gain setting to the desired starting
point. A gain setting of six is a good
starting point for heavier loads.
4. In a traffic-free environment, tow the
trailer on a dry, level surface at a speed
of 20-25 mph (30-40 km/h) and slide
the manual control lever completely.
5. If the trailer wheels lock, indicated by
squealing tires, reduce the gain setting.
If the trailer wheels turn freely, increase
the gain setting. Repeat steps four and
five until the gain setting is at a point
just below trailer wheel lock. If towing
a heavier trailer, trailer wheel lock may
not be attainable even with the
maximum gain setting of 10.
System Warning Messages
Action and DescriptionMessage
Displays in response to faults sensed by the trailer brake
controller, accompanied by a single tone. If this message
appears, contact an authorized dealer as soon as possible
for diagnosis and repair. The controller may still function, but
performance may be degraded.
Trailer Brake Module
Fault
Displays when there is a short circuit on the electric brake
output wire. If the message displays, accompanied by a single
tone, with no trailer connected, the problem is with your
vehicle wiring between the trailer brake controller and the 7-
pin connector. If the message only displays with a trailer
connected, the problem is with the trailer wiring. Consult a
trailer dealer for assistance. This can be a short to ground,
for example a chaffed wire, short to voltage, for example a
pulled pin on trailer emergency breakaway battery or the
trailer brakes may be drawing too much current.
Wiring Fault on Trailer
Note: An authorized dealer can diagnose the trailer brake controller to determine exactly
which trailer fault has occurred. However, the Ford Warranty does not cover this diagnosis
if the fault is with the trailer.
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Points to Remember
• Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit
may result.
• Adjust gain setting before using the
trailer brake controller for the first time.
• Adjust gain setting, using the procedure
above, whenever road, weather and
trailer or vehicle loading conditions
change from when the gain was initially
set.
• Only use the manual control lever for
correct adjustment of the gain during
trailer setup. Misuse, such as
application during trailer sway, could
cause instability of trailer or tow
vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of
the trailer wheels. Trailer wheels can
lock up on slippery surfaces, resulting
in instability of trailer or tow vehicle.
• The trailer brake controller is fitted with
a feature that reduces output at vehicle
speeds below 11 mph (18 km/h) so
trailer and vehicle braking is not jerky
or harsh. This feature is only available
when applying the brakes using your
vehicle's brake pedal, not the
controller.
• The controller interacts with the brake
control system and powertrain control
system of your vehicle to provide the
best performance on different road
conditions.
• Your vehicle's brake system and the
trailer brake system work
independently of each other. Changing
the gain setting on the controller does
not affect the operation of your
vehicle's brake system whether you
attach a trailer or not.
• When you switch the engine off, the
controller output is disabled and the
display and module shut down. The
controller module and display turn on
when you switch the ignition on.
• The trailer brake controller is only a
factory-installed or dealer-installed
item. Ford is not responsible for
warranty or performance of the
controller due to misuse or customer
installation.
Trailer Lamps
WARNING: Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required.
Trailer lamps are required on most towed
vehicles. Make sure all running lamps,
brake lamps, turn signals and hazard
warning lamps are working.
Before Towing a Trailer
Practice turning, stopping and backing up
to get the feel of your vehicle-trailer
combination before starting on a trip.
When turning, make wider turns so the
trailer wheels clear curbs and other
obstacles.
When Towing a Trailer
• Do not drive faster than 70 mph
(113 km/h) until you drive your vehicle
at least 495 mi (800 km). See
Breaking-In (page 258).
• Do not make full-throttle starts.
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• Check the tow hitch, electrical
connections and trailer wheel lug nuts
thoroughly after you have traveled
50 mi (80 km).
• When stopped in congested or heavy
traffic during hot weather, place the
gearshift in position park (P) to aid
engine and transmission cooling and
to help A/C performance.
• Turn off the speed control with heavy
loads or on hilly terrain. The speed
control may turn off automatically
when you are towing on long, steep
grades.
• Shift to a lower gear when driving down
a long or steep hill. Do not apply the
brakes continuously, as they may
overheat and become less effective.
• If the transmission is fitted with a
Grade Assist, Tow/Haul feature, use
this feature when towing. This provides
engine braking and helps eliminate
excessive transmission shifting for
optimum fuel economy and
transmission cooling.
• If your vehicle is fitted with
AdvanceTrac with roll stability control
(RSC), this system may turn on during
typical cornering maneuvers with a
heavily loaded trailer. This is normal.
Turning the corner at a slower speed
while towing may reduce this tendency.
• If you are towing a trailer frequently in
hot weather, hilly conditions, at the
gross combined weight rating (or any
combination of these factors), consider
refilling your vehicle's rear axle with
synthetic gear lubricant (if the axle is
not already filled with it). See
Capacities and Specifications (page
365).
• Allow more distance for stopping with
a trailer attached. Anticipate stops and
brake gradually.
• Avoid parking on a grade. However, if
you must park on a grade:
• Turn the steering wheel to point
your vehicle tires away from traffic
flow.
• Set your vehicle parking brake.
• Place the automatic transmission
in position park (P).
• Place wheel chocks in front of and
at the back of the trailer wheels.
(Trailer wheel chocks are not
included with your vehicle.)
Launching or Retrieving a Boat or
Personal Water Craft (PWC)
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than 6 in (15 cm) above the bottom
edge of the rear bumper.
Note: Disconnect the wiring to the trailer
before backing the trailer into the water.
Note: Reconnect the wiring to the trailer
after the trailer is removed from the water.
Exceeding these limits may allow water to
enter vehicle components:
• Causing internal damage to the
components.
• Affecting driveability, emissions, and
reliability.
Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
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Towing
TOWING THE VEHICLE ON
FOUR WHEELS
If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
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BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics. The engine
also needs to break in. Avoid hard
accelerations and driving too fast for the
first 1,000 mi (1,600 km). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
REDUCED ENGINE
PERFORMANCE
WARNING: If you continue to drive
your vehicle when the engine is
overheating, the engine could stop
without warning. Failure to follow this
instruction could result in the loss of
control of your vehicle.
If the engine coolant temperature gauge
needle moves to the upper limit position,
the engine is overheating. See Gauges
(page 110).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on
ambient temperature, vehicle load and
terrain. The engine continues to operate
with limited power for a short period of
time.
If the engine temperature continues to rise,
the fuel supply to the engine reduces. The
air conditioning switches off and the engine
cooling fan operates continually.
1. Gradually reduce your speed and stop
your vehicle as soon as it is safe to do
so.
2. Immediately switch the engine off to
prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level. See Engine
Coolant Check (page 300).
5. Have your vehicle checked as soon as
possible.
ECONOMICAL DRIVING
The following helps to improve fuel
consumption:
• Regularly check your tire pressures and
make sure that they are inflated to the
correct pressure.
• Follow the recommended maintenance
schedule and carry out the
recommended checks.
• Plan your journey and check the traffic
before you set off.
• Avoid idling the engine in cold weather
or for extended periods. Start the
engine only when you are ready to set
off.
• Do not carry unnecessary weight in your
vehicle as extra weight wastes fuel.
• Do not add unnecessary accessories
to the exterior of your vehicle, for
example running boards. If you use a
roof rack, remember to fold it down or
remove it when not in use.
• Drive smoothly, accelerate gently and
anticipate the road ahead to avoid
heavy braking.
• Switch off all electric systems when
not in use, for example air conditioning.
Make sure that you unplug any
accessories from the auxiliary power
points when not in use.
COLD WEATHER
PRECAUTIONS
The functional operation of some
components and systems can be affected
at temperatures below -13°F (-25°C).
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Driving Hints
DRIVING THROUGH WATER
WARNING: Do not drive through
flowing or deep water as you may lose
control of your vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the wheel
hubs.
E176913
When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
• Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS
WARNING: Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
WARNING: Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury.
WARNING: Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death.
WARNING: Do not place
additional floor mats or any other
covering on top of the original floor mats.
This could result in the floor mat
interfering with the operation of the
pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
WARNING: Always make sure that
objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control.
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Driving Hints
E142666
To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note: Regularly check the floor mats to
make sure they are secure.
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Driving Hints
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
• 24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within 35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than 35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of 35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Roadside Emergencies
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
E71943
The hazard warning button is
located on the instrument panel.
Switch the hazard warning
flashers on when your vehicle is creating a
safety hazard.
Press the button to switch the hazard
warning flashers on. The front and rear
direction indicators will flash.
Press the button again to switch the
hazard warning flashers off.
Note: Prolonged use of the hazard warning
flashers will cause the battery to run out of
charge. There may be insufficient power to
restart the engine.
EMERGENCY EXIT - M2 BUS
Break the glass with the hammer in an
emergency.
FUEL SHUTOFF
WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
In the event of a moderate to severe crash,
your vehicle is fitted with a fuel pump
shut-off feature that stops the flow of fuel
to the engine. Not every impact will cause
a shutoff.
Should the engine turn off after a crash,
you may restart the engine by carrying out
the following.
Ignition Switch
1. Switch the ignition off.
2. Switch the ignition to position III.
3. Switch the ignition off.
4. Switch the ignition on again to
re-enable the fuel pump.
Note: Various system checks are
automatically carried out before the vehicle
will restart. if your vehicle fails to restart
after the third attempt, the system has
detected a fault that requires service. We
recommend you contact an authorized
dealer.
Keyless Starting (If Equipped)
1. Without applying the brake pedal,
press and release the button once.
2. Press the brake pedal, and then press
and release the button once.
3. Without applying the brake pedal,
press and release the button once.
4. Press the brake pedal and then press
the button until the engine starts.
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Roadside Emergencies
Note: Various system checks are
automatically carried out before the vehicle
will restart. if your vehicle fails to restart
after the third attempt, the system has
detected a fault that requires service. We
recommend you contact an authorized
dealer.
JUMP STARTING THE VEHICLE
- 2.0L ECOBLUE
WARNING: Connect batteries with
only the same nominal voltage.
WARNING: Use only adequately
sized cables with insulated clamps.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Connecting the Jumper Cables
A
B
C
D
E102925
Vehicle with the discharged
battery.
A
Vehicle with the booster battery.B
Positive jumper cable.C
Negative jumper cable.D
Front Wheel Drive
1. Switch the ignition off and any
electrical equipment.
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Roadside Emergencies
E145290
2. Lift up the battery positive connection
point cover. For item location, refer to
the appropriate under hood overview.
See Maintenance (page 292).
WARNING: Make sure that the
cables are clear of any moving parts and
fuel delivery system parts.
3. Connect one end of the positive jumper
cable to the positive terminal of the
discharged battery and the other end
to the positive terminal of the booster
battery.
E299456
WARNING: Do not connect the
negative jumper cable to any other part
of your vehicle. Use the ground point.
4. Connect one end of the negative
jumper cable to the negative terminal
of the booster battery or to a suitable
ground point and the other end to the
ground point on your vehicle.
Rear Wheel Drive
1. Switch the ignition off and any
electrical equipment.
E145290
2. Lift up the battery positive connection
point cover. For item location, refer to
the appropriate under hood overview.
See Maintenance (page 292).
WARNING: Make sure that the
cables are clear of any moving parts and
fuel delivery system parts.
3. Connect one end of the positive jumper
cable to the positive terminal of the
discharged battery and the other end
to the positive terminal of the booster
battery.
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Roadside Emergencies
E229130
WARNING: Do not connect the
negative jumper cable to any other part
of your vehicle. Use the ground point.
4. Connect one end of the negative
jumper cable to the negative terminal
of the booster battery or to a suitable
ground point and the other end to the
ground point on your vehicle.
Starting the Engine
1. Start the engine of the vehicle with the
booster battery and keep the engine
speed between 2000 and 3000 RPM.
2. Start the engine of the vehicle with the
discharged battery.
3. When the engine starts, run the engines
for three minutes before you
disconnect the jumper cables.
Remove the jumper cables in the reverse
order that they were connected.
Note: Do not switch the headlamps on
before you disconnect the jumper cables.
The peak voltage could cause the bulbs to
fail.
JUMP STARTING THE VEHICLE
- 3.5L DURATEC/3.5L
ECOBOOST™
WARNING: The gases around the
battery can explode if exposed to flames,
sparks or lit cigarettes. An explosion
could result in personal injury or vehicle
damage.
WARNING: Batteries contain
sulfuric acid which can burn skin, eyes
and clothing, if contacted.
WARNING: Use only an
adequate-sized cable with insulated
clamps.
Preparing Your Vehicle
Note: Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a
vehicle with an automatic transmission may
cause transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch, and switch off
all accessories.
Your vehicle has a positive (+) access
terminal and a negative (-) grounding
connection point that you can access
under the hood, even though the actual
battery is under the driver seat. You can
jump your vehicle using these points.
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Roadside Emergencies
The positive (+) access terminal is next to
the fuse box, under a red cap. To access
the positive (+) terminal, lift the red cap
up.
E145290
The negative (-) terminal is a post, located
on the driver side, near the hood hinge. It
is a grounding connection point, so you will
need to remove the rubber covering first.
E183998
Connecting the Jumper Cables
WARNING: Do not attach the
cables to fuel lines, engine rocker covers,
the intake manifold or electrical
components as grounding points. Stay
clear of moving parts. To avoid reverse
polarity connections, make sure that you
correctly identify the positive (+) and
negative (-) terminals on both the
disabled and booster vehicles before
connecting the cables.
Note: In the illustration, the bottom vehicle
represents the booster vehicle.
4
2
1
3
E142664
1. Connect the positive (+) jumper cable
to the positive (+) access terminal of
the vehicle with the discharged battery.
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Roadside Emergencies
2. Connect the other end of the positive
(+) cable to the positive (+) terminal
of the assisting battery.
3. Connect the negative (-) cable to the
negative (-) terminal of the assisting
battery.
4. Make the final connection of the
negative (-) cable to the grounding
connection point of the vehicle with
the discharged battery.
WARNING: Do not connect the
end of the second cable to the negative
(-) terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery.
Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
rpms, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
3. Once you start the disabled vehicle, run
both vehicle engines for an additional
three minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
4
1
3
2
E142665
1. Remove the jumper cable from the
grounding connection point of the
vehicle with the discharged battery.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle's battery.
3. Remove the jumper cable from the
positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the
positive (+) access terminal of the
vehicle with the discharged battery.
After you start the disabled vehicle and
remove the jumper cables, allow your
vehicle to idle for several minutes so the
battery can recharge.
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Roadside Emergencies
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets.
TRANSPORTING THE VEHICLE
E143886
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the
front wheels off the ground. When towing
in this manner, the rear wheels can remain
on the ground.
Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents
damage to the transmission.
Towing an all-wheel or four-wheel drive
vehicle requires that all wheels be off the
ground, such as using a wheel lift and
dollies or flatbed equipment. This prevents
damage to the transmission, all-wheel or
four-wheel drive system and vehicle.
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Roadside Emergencies
TOWING POINTS
Rear Towing Point
E142319
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Roadside Emergencies
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
If your vehicle is configured as a
motorhome please call 1-800-444-3311
for support.
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
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Customer Assistance
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling or
servicing authorized dealer.
2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle’ s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
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1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair
of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
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already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
For additional information refer to the
Better Business Bureau website.
Note: Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
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Customer Assistance
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
E-mailFaxPhone
Customer Relation-
ship Center
apemcrc@ford.comN/AN/AAsia Pacific
expcac@ford.com-+1 313 594 4857
Caribbean and
Central America
menacac@ford.com971 4 3327 266
Ford
Middle East
80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi
800850078
Kuwait
22280384
nafcrc@ford.comN/AN/ANorth Africa
prcac@ford.comN/A+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
ssacrc@ford.comN/AN/ASub-Saharan Africa
infokr1@ford.com or
infokr@lincoln.com
N/A+82-02-1600-6003South Korea
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Customer Assistance
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, expcso@ford.com.
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner’s
Manual
French Owner’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to http://
www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
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You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov .
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.
Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1-800-333-0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1-800-565-3673Phone
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FUSE BOX LOCATIONS
Engine Compartment Fuse Box
E146726
Driver Compartment Fuse Box
E296247
The fuse box is behind the removable trim
panel.
Body Control Module
E296246
Passenger Compartment Fuse Box
E296255
Pre-fuse Box
The fuse box is under the driver seat.
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Fuses
FUSE SPECIFICATION CHART
Engine Compartment Fuse Box
E308021
12
18
7
2 3
8
13
1
38
43
52
21
28
35
4039
34
27
31
33
51
26
25
17
11
6
14
9 10
4 5
15 16
23 24
53
48
29
22
54 55 56 57 58
19
20
4544 46 47
32
37
4241
36
30
49 50
59
Protected ComponentFuse RatingItem
Wipers.50 A1
All-Wheel Drive.40 A2
Right-hand heated windshield element.40 A3
Parking lamps.30 A4
Reversing lamp.10 A5
Not used.-6
Front blower motor.40 A7
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Fuses
Protected ComponentFuse RatingItem
Left-hand heated windshield element.40 A8
Rear door latch.15 A9
Not used.-10
Auxiliary power point.
40 A11
USB port.
Horn.20 A12
Selective catalytic reduction system.10 A13
Vehicle power 5.15 A14
Not used.-15
Not used.-16
Right-hand high-intensity discharge headlamps.10 A17
Rear window defroster.40 A18
Front fog lamps.20 A19
Power folding mirrors.10 A20
Vehicle power 4.15 A21
Rear blower motor.40 A22
Fuel pump.20 A23
Run/Start relay.40 A24
Auxiliary power points.40 A25
Left-hand high-intensity discharge headlamps.10 A26
Not used.-27
Vehicle power 1.20 A28
Fuel filter heater.40 A29
Coolant pump.15 A30
Anti-lock brake system.5 A31
Transmission control module.15 A32
Starter motor.30 A33
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Fuses
Protected ComponentFuse RatingItem
Selective catalytic reduction system.15 A34
Vehicle power 2.15 A35
Engine coolant bypass valve.5 A36
Glow plugs.
5 A37
Powertrain control module.
Cooling fan.60 A38
Selective catalytic reduction system.15 A39
Vehicle power 3.10 A40
Controller glow plug.10 A41
Transmission control unit.15 A42
Anti-lock brake system pump.60 A43
Cooling fan.25 A44
Trailer socket.30 A45
Glow plugs.40 A46
Glow plugs.40 A47
Cooling fan.50 A48
Nitrogen oxides sensor.15 A49
Closed crankcase ventilation heater.5 A50
Air conditioning clutch.10 A51
Cooling fan.50 A52
Not used.-53
Backup alarm.20 A54
Transmission oil pump.25 A55
Fuel fired booster heater.20 A56
Anti-lock brake system with electronic stability
control.
25 A57
Trailer socket.30 A58
Cooling fan relay.-59
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Fuses
Driver Compartment Fuse Box
E296291
64 65 66 67 6863
1 3 5 7 9
8
19 20 21 22
31 32 33 34 35
36 37 38 39 40
23 24 25 26
27 28 29 30
642
10
41 42
45
46 47 48 49
56 57 58 59 60 61 62
74 7569 70 71 72 73
76 77 78 79 80
50 51 52
53 54 55
84 85 86
81 82 83
43 44
12 14 16 18
17151311
Protected ComponentFuse RatingItem
USB port.5 A1
Not used.-2
USB port.5 A3
Not used.-4
Not used.-5
Not used.-6
Not used.-7
Not used.-8
Heated exterior mirrors.10 A9
Cooling fan.5 A10
Not used.-11
Not used.-12
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Protected ComponentFuse RatingItem
Not used.-13
Not used.-14
Not used.-15
Rain sensor.5 A16
Not used.-17
Not used.-18
Not used.-19
Not used.-20
Heated rear window.20 A21
Heated rear window.20 A22
Auxiliary power point.20 A23
Auxiliary power point.20 A24
Not used.-25
Windshield wiper motor.25 A26
Not used.-27
Modified vehicle connections.30 A28
Fuel fired heater.20 A29
Power running boards.30 A30
Not used.-31
Not used.-32
Not used.-33
Not used.-34
Not used.-35
Not used.-36
Not used.-37
Not used.-38
Not used.-39
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Protected ComponentFuse RatingItem
Not used.-40
Load shed relay.25 A41
Starter relay.40 A42
Upfitter relay.40 A43
Starter relay.40 A44
Upfitter interface module.10 A45
Not used.-46
Not used.-47
Modified vehicle connections.5 A48
Brake pedal switch.10 A49
Passenger power seat.30 A50
Modified vehicle connections.40 A51
Driver power seat.30 A52
Battery.60 A53
Power inverter.60 A54
Body control module.50 A55
Modified vehicle connections.10 A56
Not used.-57
Connector camper body interface.
10 A58 Upfitter interface.
Secondary junction box.
Rear climate control.
10 A59
Front view camera.
Rear view camera.
Adaptive cruise control module.
Blind spot information system.
Trailer brake control module.10 A60
Not used.-61
Enhanced cut off relay system module.15 A62
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Protected ComponentFuse RatingItem
Auxiliary power point.20 A63
Modified vehicle connections.40 A64
Not used.-65
Enhanced cut off relay system.
10 A66 Camper.
Load shed relay.
Not used.-67
Trailer tow module.5 A68
Steering wheel module.5 A69
Not used.-70
Passenger heated seat.10 A71
Driver heated seat.10 A72
Adaptive front lighting module.
20 A73
Headlamp leveling.
Not used.-74
Engine compartment fuse box.20 A75
Power sliding door control switch.10 A76
Headlamp switch.5 A77
Modified vehicle connections.7.5 A78
Driver compartment fuse box relay.5 A79
Not used.-80
Trailer tow module.40 A81
Power sliding door.30 A82
Trailer brake control module.30 A83
Body control module.50 A84
Power sliding door.30 A85
Body control module.50 A86
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Body Control Module
E145984
Protected ComponentFuse RatingItem
Not used.-1
Power inverter.10 A2
Power window switch.
7.5 A3
Power exterior mirrors.
Not used.20 A4
Not used.-5
Not used.10 A6
Not used.10 A7
Anti-theft alarm horn.5 A8
Intrusion sensor.
5 A9
Rear air conditioning.
Not used.-10
Not used.-11
Climate control.7.5 A12
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Protected ComponentFuse RatingItem
Data link connector.
7.5 A13 Steering column.
Instrument cluster.
Battery energy control module - MHEV.15 A14
SYNC 3 module.15 A15
Not used.-16
Not used.7.5 A17
Not used.7.5 A18
Not used.5 A19
Ignition switch.5 A20
Positive temperature coefficient heater control.5 A21
Pedestrian alert control module.5 A22
Not used.30 A23
Not used.30 A24
Not used.20 A25
Not used.30 A26
Not used.30 A27
Not used.30 A28
Not used.15 A29
Not used.5 A30
Data link connector.
10 A31
Remote key receiver.
Radio.
20 A32
Telematics module.
Not used.-33
Message center.
30 A34
Positive temperature coefficient heater.
Direct current/Alternating current inverter.
Lane keeping system camera.
Parking aid.
Steering column.
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Protected ComponentFuse RatingItem
Not used.5 A35
Parking aid.
15 A36 Lane keeping system camera.
Steering column control module.
Not used.20 A37
Power windows.30 A38
Passenger Compartment Fuse Box
E296792
1
3
4
5 8
9 1210
14
18
19
20
21
22
23 24
15
16
6 7
11
13
17
2
Protected ComponentFuse RatingItem
Relay 2.-1
Relay 3.-2
Relay 1.-3
Relay 4.-4
Relay 5.-5
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Protected ComponentFuse RatingItem
Not used.-6
Not used.-7
Relay 7.-8
Relay 8.-9
Not used.-10
Not used.-11
Relay 9.-12
Relay 6.-13
Ignition.5 A14
Power supply.5 A15
Auxiliary switch 3 relay.-16
Auxiliary switch 3 relay.-17
Auxiliary switch 3 relay.-18
Auxiliary switch 4 relay.-19
Auxiliary switch 5 relay.-20
Auxiliary fuse box relay.-21
Auxiliary switch 7 relay.-22
Auxiliary switch 8 relay.-23
Auxiliary switch 9 relay.-24
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Fuses
Pre-fuse Box
8
14
15
E296043
13
9
10
11
12
1
2
3
4
5
6
7
Protected ComponentFuse RatingItem
Body control module.125 A1
Electronic power assist steering.80 A2
Positive temperature coefficient heater.150 A3
Not used.-4
Not used.-5
Passenger compartment fuse box.150 A6
Camper.60 A7
Not used.-8
Starter motor.
500 A9
Alternator.
Engine compartment fuse box.300 A10
Dual generators.250 A11
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Fuses
Protected ComponentFuse RatingItem
Driver compartment fuse box.150 A12
Load shed relay.190 A13
Auxiliary power point 1.175 A14
Auxiliary power point 2.60 A15
CHANGING A FUSE
Fuses
WARNING: Always replace a fuse
with one that has the specified
amperage rating. Using a fuse with a
higher amperage rating can cause severe
wire damage and could start a fire.
E217331
If electrical components in the vehicle are
not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse. Check the appropriate fuses
before replacing any electrical
components.
Fuse Types
E207206
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Fuses
Fuse TypeCallout
Micro 2A
Micro 3B
MaxiC
MiniD
M CaseE
J CaseF
J Case Low ProfileG
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift the
transmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
1. Set the parking brake and shift the
transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
E175221
1. Pull the hood release lever.
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Maintenance
E217707
2
3
2. Slightly lift the hood.
3. Move the catch to the left.
E87786
4. Open the hood. Support the hood with
the strut.
Closing the Hood
1. Remove the strut from the catch and
secure it correctly in the clip.
2. Lower the hood and allow it to drop
under its own weight for the last
8–12 in (20–30 cm).
Note: Make sure that the hood is correctly
closed.
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Maintenance
UNDER HOOD OVERVIEW - 2.0L ECOBLUE
E306490
A B C D E
FGH
Air filter assembly.A
Engine oil filler cap. See Engine Oil Check (page 297).B
Engine oil dipstick. See Engine Oil Dipstick (page 297).C
Brake fluid reservoir. See Brake Fluid Check (page 305).D
Engine coolant reservoir. See Engine Coolant Check (page 300).E
Engine compartment fuse box. See Fuses (page 277).F
Battery connection. See Jump Starting the Vehicle (page 263).G
Washer fluid reservoir. See Washer Fluid Check (page 305).H
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UNDER HOOD OVERVIEW - 3.5L DURATEC
A B DC
EFG
E306489
H
Air filter assembly.A
Engine oil dipstick. See Engine Oil Dipstick (page 297).B
Brake fluid reservoir. See Brake Fluid Check (page 305).C
Engine coolant reservoir. See Engine Coolant Check (page 300).D
Engine compartment fuse box. See Fuses (page 277).E
Battery connection. See Jump Starting the Vehicle (page 265).F
Engine oil filler cap. See Engine Oil Check (page 297).G
Washer fluid reservoir. See Washer Fluid Check (page 305).H
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UNDER HOOD OVERVIEW - 3.5L ECOBOOST™
A
H
B D
EG
C
F
E306483
Air filter assembly.A
Engine oil dipstick. See Engine Oil Dipstick (page 297).B
Brake fluid reservoir. See Brake Fluid Check (page 305).C
Engine coolant reservoir. See Engine Coolant Check (page 300).D
Engine compartment fuse box. See Fuses (page 277).E
Battery connection. See Jump Starting the Vehicle (page 265).F
Engine oil filler cap. See Engine Oil Check (page 297).G
Washer fluid reservoir. See Washer Fluid Check (page 305).H
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ENGINE OIL DIPSTICK - 2.0L
ECOBLUE
E226469
A
B
Minimum.A
Maximum.B
ENGINE OIL DIPSTICK - 3.5L
DURATEC
E174604
A
B
MinimumA
MaximumB
ENGINE OIL DIPSTICK - 3.5L
ECOBOOST™
E174604
A
B
MinimumA
MaximumB
ENGINE OIL CHECK
1. Make sure that your vehicle is on level
ground.
2. Check the oil level before starting the
engine, or switch the engine off and
wait 10 minutes for the oil to drain into
the oil pan.
3. Remove the dipstick and wipe it with
a clean, lint-free cloth. Reinstall the
dipstick and remove it again to check
the oil level.
If the oil level is at the minimum mark,
immediately add oil.
Note: Make sure that the oil level is
between the minimum and the maximum
marks.
Note: The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km).
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Adding Engine Oil
WARNING: Do not add engine oil
when the engine is hot. Failure to follow
this instruction could result in personal
injury.
WARNING: Do not remove the
filler cap when the engine is running.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap.
3. Add engine oil that meets our
specifications. See Capacities and
Specifications (page 365).
4. Replace the engine oil filler cap. Turn
it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Immediately soak up any oil spillage
with an absorbent cloth.
Engine Oil Pressure Warning Lamp
WARNING: If it illuminates when
you are driving do not continue your
journey, even if the oil level is correct.
Have your vehicle checked.
It illuminates when you switch
the ignition on.
If it illuminates when the engine is running
this indicates a malfunction. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Check the engine oil
level. If the oil level is sufficient, this
indicates a system malfunction. Have your
vehicle checked as soon as possible.
CHANGING THE ENGINE OIL
AND OIL FILTER
WARNING: Prolonged and
repeated skin contact with mineral oil
will result in the removal of natural fats
from the skin, leading to dryness,
irritation and dermatitis. In addition, used
engine oil contains potentially harmful
contaminants, which may cause skin
cancer. If skin contact occurs, wash the
area thoroughly with soap or skin
cleanser and water immediately.
WARNING: Do not dispose of
engine oils or oil filters in the household
refuse or the public sewage system. Use
an authorized waste disposal facility.
WARNING: Do not remove the oil
pan drain plug when the engine is
running.
WARNING: Do not remove the oil
filter when the engine is running.
1. Remove the oil pan drain plug and wait
for the oil to drain into a suitable
container.
2. Renew the oil filter.
3. Reinstall the oil pan drain plug.
4. Refill the engine with new oil that
meets Ford specifications. See
Capacities and Specifications (page
365).
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Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Soak up any spillage with an
absorbent cloth immediately.
5. Reset the Intelligent Oil Life Monitor.
See Oil Change Indicator Reset
(page 300).
Engine Lubrication for Severe
Service Operation
The following conditions define severe
service operation. The Intelligent Oil Life
Monitor will determine engine oil and oil
filter change intervals.
• Frequent or extended idling.
• Frequent low-speed operation at
25 mph (40 km/h) or less.
• Frequent severe dust condition
operation.
• Frequent off-road operation.
• Sustained ambient temperatures of
-9°F (-23°C) or below.
• Sustained ambient temperatures of
100°F (38°C) or above.
• Sustained towing operation above
1,000 mi (1,600 km).
• Sustained high-speed driving at Gross
Vehicle Weight Rating (maximum
loaded weight for vehicle operation).
• Sustained use of diesel fuel other than
ultra-low sulfur diesel (ULSD).
OIL CHANGE INDICATOR
RESET - DIESEL
Only reset the system after changing the
engine oil and oil filter.
To reset the oil change indicator, use the information display controls on the
steering wheel to select the following:
ActionMenu item
Press the menu button.Settings
Press the OK button.Vehicle Maintenance
Press the OK button.Oil Life
Press and hold the OK button until the system reset
confirmation appears.
Reset Oil Life
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OIL CHANGE INDICATOR
RESET - GASOLINE
Only reset the system after changing the
engine oil and oil filter.
Resetting the Oil Life Monitoring
System
1. Switch the ignition on. Do not start the
engine.
2. Fully press the accelerator and brake
pedals at the same time.
3. Keep the accelerator and brake pedals
fully pressed.
4. After three seconds, a message
appears confirming that the reset is in
progress.
5. After 25 seconds, a message appears
confirming that the reset is complete.
6. Release the accelerator and brake
pedals.
7. Switch the ignition off.
ENGINE COOLING FAN -
DIESEL
WARNING: Keep your hands and
clothing clear of the engine cooling fan.
Under certain conditions, the engine
cooling fan may continue to run for several
minutes after you switch your vehicle off.
This could happen in low ambient
temperatures and independent of the
engine coolant temperature, for example
short journeys or low coolant temperature.
See Diesel Particulate Filter (page 168).
ENGINE COOLING FAN -
GASOLINE
WARNING: Keep your hands and
clothing clear of the engine cooling fan.
Under certain conditions, the engine
cooling fan may continue to run for several
minutes after you switch your vehicle off.
ENGINE COOLANT CHECK
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
WARNING: Do not put coolant in
the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield.
WARNING: To reduce the risk of
personal injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling system
is under pressure. Steam and hot liquid
can come out forcefully when you loosen
the cap slightly.
WARNING: Do not add coolant
further than the MAX mark.
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When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance (page 464).
Note: Make sure that the coolant level is
between the MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -29°F (-34°C) and -35°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
Adding Coolant
WARNING: Do not add engine
coolant when the engine is on or the
cooling system is hot. Failure to follow
this instruction could result in personal
injury.
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
WARNING: Do not put coolant in
the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
Note: Automotive fluids are not
interchangeable.
It is very important to use prediluted
coolant approved to the correct
specification in order to avoid plugging the
small passageways in the engine cooling
system. Do not mix different colors or types
of coolant in your vehicle. Mixing of engine
coolants or using an incorrect coolant may
harm the engine or cooling system
components and may not be covered by
the vehicle Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water.
Using water that has not been deionised
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways.
Note: Coolants marketed for all makes and
models may not be approved to our
specifications and may cause damage to
the cooling system. Resulting component
damage may not be covered by the vehicle
Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure
escapes as you unscrew the cap.
2. Add prediluted coolant approved to
the correct specification.
3. Add enough prediluted coolant to
reach the correct level.
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4. Replace the coolant reservoir cap. Turn
the cap clockwise until it contacts the
hard stop.
5. Check the coolant level in the coolant
reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the correct level.
If you have to add more than 1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
In case of emergency, you can add a large
amount of water without engine coolant
in order to reach a vehicle service location.
In this instance, qualified personnel:
1. Must drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with engine coolant as soon as
possible.
Water alone, without engine coolant, can
cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Note: Dispose of used coolant in the
appropriate manner.
Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification.
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Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside
assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait for a short
period of time for the engine to cool.
4. Check the coolant level. If the coolant
level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools,
you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
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Engine Coolant Temperature
Management (If Equipped)
WARNING: To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no
need to stop your vehicle. You can
continue to drive.
The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Stop your vehicle as soon as it is safe
to do so. Fully apply the parking brake,
shift into park (P) or neutral (N).
2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after
several minutes, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart
the engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 464). Your
transmission does not consume fluid.
However, if the transmission slips, shifts
slowly or if you notice a sign of leaking
fluid, contact an authorized dealer.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
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BRAKE FLUID CHECK
WARNING: Do not use any fluid
other than the recommended brake fluid
as this will reduce brake efficiency. Use
of incorrect fluid could result in the loss
of vehicle control, serious personal injury
or death.
WARNING: Only use brake fluid
from a sealed container. Contamination
with dirt, water, petroleum products or
other materials may result in brake
system damage or failure. Failure to
adhere to this warning could result in the
loss of vehicle control, serious personal
injury or death.
WARNING: Do not allow the fluid
to touch your skin or eyes. If this
happens, rinse the affected areas
immediately with plenty of water and
contact your physician.
WARNING: A fluid level between
the MAX and MIN lines is within the
normal operating range and there is no
need to add fluid. A fluid level not in the
normal operating range could
compromise the performance of the
system. Have your vehicle checked
immediately.
To avoid fluid contamination, the reservoir
cap must remain in place and fully tight,
unless you are adding fluid.
Only use fluid that meets Ford
specifications. See Capacities and
Specifications (page 365).
FUEL FILTER SERVICE
INDICATOR CHECK
If the warning lamp illuminates
when the engine is running this
indicates there is excess water
in the fuel filter.
This occurs when approximately 7 fl oz
(200 ml) of water accumulates in the fuel
filter water trap. Have your vehicle
checked as soon as possible.
Alternatively you can drain the fuel filter
water trap. See Draining the Fuel Filter
Water Trap (page 305).
WASHER FLUID CHECK
When adding fluid, use a mixture of washer
fluid and water to help prevent freezing in
cold weather and improve the cleaning
capability. For information on fluid dilution,
refer to the product instructions. We
recommend that you only use high quality
washer fluid.
Note: The reservoir supplies the front and
rear washer systems.
DRAINING THE FUEL FILTER
WATER TRAP
WARNING: Do not dispose of fuel
in the household refuse or the public
sewage system. Use an authorized waste
disposal facility.
You should drain water from the
fuel filter water trap whenever
the warning light illuminates or
a message appears in the information
display.
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This occurs when approximately 7 fl oz
(200 ml) of water accumulates in the fuel
filter water trap. If you ignore the warning
lamp, water may pass through to the
system and may cause damage not
covered by the vehicle Warranty.
Draining the Fuel Filter Water Trap
E223800
1
2
1. Attach a tube to the drain plug and
place the end of the tube into a
suitable container.
2. Turn the drain plug counterclockwise
until it stops. Do not use any tools to
loosen the drain plug. Drain the fuel
filter water trap into an appropriate
container. Do not re-use the fuel
drained from the fuel filter water trap.
3. Tighten the drain plug, turn it clockwise
until it stops and you feel a strong
resistance. Do not use any tools to
tighten the drain plug.
4. Switch the ignition of for 30 seconds
and then switch the ignition off. Repeat
this operation six times in a row to
purge any trapped air from the fuel
system.
FUEL FILTER - GASOLINE
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
CHANGING THE 12V BATTERY
The battery is under the driver seat.
Note: If you have power seats and the
battery has no charge, jump-start your
vehicle to move the seat. See Jump
Starting the Vehicle (page 263).
Removing the Battery
E152526
1
1. Fully raise the driver seat and move it
fully forward. Pull the tabs upward and
remove the cover.
Note: Your vehicle may not have this cover.
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2
E152529
2. Unhook the cover and tuck it under the
seat.
E146781
3
4
3. Remove both seat track end caps.
Note: Your vehicle may not have these end
caps.
4. Remove both seat adjustment end
stop bolts at the front of the seat.
5
6
E146773
5. Remove the battery clamp and cover
bolts.
6. Remove the battery clamp and cover.
E162774
7. Remove the battery terminal cover and
remove the negative (-) terminal.
Note: Single batteries could be mounted
the opposite way around in the battery tray.
The negative terminal is toward the rear of
your vehicle.
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8
E162775
8. Release the retaining clips and remove
the cover.
9. Remove the cable securing clips from
the cover.
E162776
10. Remove the positive (+) terminal and
remove the battery.
Note: Batteries are heavy.
11. Move the second battery toward the
rear of your vehicle and remove the
negative (-) terminal.
12. Remove the positive (+) terminal and
remove the battery.
Replacing the Battery
WARNING: Make sure that you
securely fasten the seat runner bolts
before installing the covers.
You must replace the battery with one of
exactly the same specification.
To install, reverse the removal procedure.
Note: Make sure that you correctly install
the battery terminal covers, battery cover
and battery cable clips.
CHECKING THE WIPER
BLADES
E142463
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
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CHANGING THE FRONT WIPER
BLADES
E72899
1
2
1. Lift the wiper arm. Press the wiper
blade locking button.
Note: Do not hold the wiper blade when
lifting the wiper arm.
2. Remove the wiper blade.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
3. To install, reverse the removal
procedure.
Note: Make sure that the wiper blade locks
into place.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
If your vehicle has been involved in a crash,
have the aim of the headlamp beam
checked by an authorized dealer.
Headlamp Aiming Target
E142592
8 ft (2.4 m)A
Ground to the center of the
headlamp low beam bulb
B
25 ft (7.6 m)C
Horizontal reference lineD
Vertical Aim Adjustment Procedure
1. Park your vehicle on level ground
approximately 25 ft (7.6 m) from a wall
or screen.
2. Measure the distance from the ground
to the center of the headlamp low
beam bulb and mark an 8 ft (2.4 m)
long horizontal reference line on the
wall or screen at this height.
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E199411
Note: There may be an identifying mark on
the lens to help you locate the center of the
bulb.
Note: To see a clearer light pattern while
adjusting one headlamp, you may want to
block the light from the other headlamp.
3. Switch on the low beam headlamps
and open the hood.
E142465
4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the beam pattern.
If the top edge of the flat zone of high
intensity light is not on the horizontal
reference line, adjust the aim of the
headlamp beam.
E164485
5. Locate the vertical adjuster on each
headlamp. Use a suitable tool, for
example a screwdriver or hexagonal
socket, to turn the adjuster clockwise
or counterclockwise to adjust the
vertical aim of the headlamp. The
horizontal edge of the brighter light
should touch the horizontal reference
line.
6. Close the hood and switch off the
lamps.
Horizontal Aim Adjustment
The horizontal aim of the headlamp beam
on your vehicle is not adjustable.
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REMOVING A HEADLAMP
WARNING: Switch all of the lamps
and the ignition off. Failure to follow this
warning could result in serious personal
injury.
1. Open the hood. See Opening and
Closing the Hood (page 292).
E169198
2
2. Remove the screws.
E169199
3. Pull the headlamp toward the front of
your vehicle to disengage it from its
locating points and then lift the
headlamp up.
E169200
4. Disconnect the electrical connectors.
Note: When you install the headlamp, make
sure that you correctly attach the electrical
connector.
Note: When you install the headlamp, make
sure that you correctly engage its locating
points.
CHANGING A BULB
WARNING: Switch the lamps and
the ignition off. Failure to do so could
result in serious personal injury.
WARNING: Lamps and associated
components become hot when in use.
Let them cool down before you remove
them.
Use the correct specification bulb. See
Bulb Specification Chart (page 389).
The following instructions describe how to
remove the bulbs. To install, reverse the
removal procedure.
Note: LED lamps are not serviceable.
Contact an authorized dealer.
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Headlamp
E175739
B
C
D
A
Parking lamp and direction
indicator lamp.
A
Headlamp high beam.B
Headlamp low beam and
daytime running lamp.
C
Side marker lamp.D
Note: You may have to remove a cover to
gain access to the bulb.
Side Marker Lamp
3
E175740
2
1. Remove the headlamp. See
Removing a Headlamp (page 311).
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb by pulling it straight
out.
Parking Lamp and Direction Indicator
Lamp
3
E175741
2
1. Remove the headlamp. See
Removing a Headlamp (page 311).
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb by pulling it straight
out.
Headlamp Low Beam and Daytime
Running Lamp
4
3
2
E175742
1. Remove the headlamp. See
Removing a Headlamp (page 311).
2. Carefully remove the cover.
3. Turn the bulb counterclockwise and
remove it.
4. Disconnect the electrical connector.
Note: Do not touch the bulb glass.
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Note: You cannot separate the bulb from
the bulb holder.
Headlamp High Beam
4
3
2
E175743
1. Remove the headlamp. See
Removing a Headlamp (page 311).
2. Carefully remove the cover.
3. Turn the bulb counterclockwise and
remove it.
4. Disconnect the electrical connector.
Note: Do not touch the bulb glass.
Note: You cannot separate the bulb from
the bulb holder.
High Intensity Discharge Headlamps
These lamps operate at a high voltage.
Contact an authorized dealer if they fail.
Front Clearance Lamp (If Equipped)
E181397
2
1
1. Carefully remove the lamp.
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb by pulling it straight
out.
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Side Direction Indicator (If Equipped)
E169209
3
1
4
5
2
1. Remove the large mirror glass. Tilt the
mirror glass fully up, pull the mirror
glass toward you from the bottom.
2. Remove the small mirror glass. Tilt the
mirror glass fully down, pull the mirror
glass toward you from the top.
3. Remove the screws.
4. Remove the lamp lens.
5. Remove the bulb.
Rear Lamps
E175758
2
1
1. Remove the screws.
2. Remove the lamp.
3
E175745
3. Turn the bulb holder counterclockwise
and remove it.
A
B
C
4
E175746
Tail and brake lamp.A
Reversing lamp.B
Rear clearance lamp.C
4. Remove the bulb by pulling it straight
out.
High Mounted Stoplamps
This is not a serviceable item, contact an
authorized dealer if it fails.
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License Plate Lamp
3
2
1
E72789
1. Carefully release the spring clip.
2. Remove the lamp.
3. Turn the bulb holder counterclockwise
and remove it. Pull the bulb straight
out.
Interior Lamp
Vehicles with Interior Sensors
1
2
E154370
1. Carefully remove the lens.
2. Remove the bulb.
Reading Lamps
Vehicles with Interior Sensors
22
1
E72786
1. Carefully remove the lamp.
2. Turn the bulb holder counterclockwise
and remove it.
E73939
3
3. Remove the bulb.
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Vehicles without Interior Sensors
E99453
2
3
1
1. Carefully remove the lamp.
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb.
Sun Visor Mirror Lamp
E72785
1. Carefully remove the lamp.
2. Remove the bulb.
CHANGING THE ENGINE AIR
FILTER
WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
Note: Failure to use the correct air filter
element may result in severe engine
damage. The vehicle Warranty may be void
for any damage to the engine if the correct
air filter element is not used.
Only use the specified air filter. See
Capacities and Specifications (page
365).
Change the air filter element at the proper
interval. See Scheduled Maintenance
(page 464).
E174607
1
2
3
1. Disconnect the intake air temperature
sensor electrical connector and cable
from the air filter cover.
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Maintenance
2. Clean the area around the air tube to
air filter cover connection to prevent
debris from entering the system and
then loosen the bolt on the air tube
clamp so the clamp is no longer snug
to the air tube. It is not necessary to
completely remove the clamp. Pull the
air tube off from the air filter cover.
3. Release the clamps that secure the air
filter cover to the air filter housing.
E174669
4. Carefully lift the air filter housing cover.
Remove the air filter element from the
air filter housing.
5. Install a new air filter element.
6. Replace the air filter housing cover.
Engage the clamps that secure the air
filter housing cover to the air filter
housing. Be careful not to crimp the
filter element edges between the air
filter housing and cover. Make sure
that the tabs on the edge are correctly
aligned into the slots.
7. Slip the air tube onto the air filter cover
and snugly tighten the bolt on the air
tube clamp, but do not overtighten.
8. Reconnect the intake air temperature
sensor electrical connector to the
outlet tube. Make sure the locking tab
on the connector is in the locked
position.
DRIVE BELT ROUTING - 2.0L
ECOBLUE
E309422
A
B
Drives the coolant pump.A
Drives the air conditioning
compressor and the generator.
B
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Maintenance
DRIVE BELT ROUTING - 3.5L
DURATEC/3.5L ECOBOOST™,
VEHICLES WITH: DUAL
GENERATORS
E311986
A
B
Drives the air conditioning
compressor and a generator.
A
Drives the coolant pump and a
generator.
B
DRIVE BELT ROUTING - 3.5L
DURATEC/3.5L ECOBOOST™,
VEHICLES WITH: SINGLE
GENERATOR
A
E311736
B
Drives the air conditioning
compressor.
A
Drives the coolant pump and the
generator.
B
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Maintenance
CLEANING PRODUCTS
For best results, use the following products
or products of equivalent quality:
Materials
SpecificationName
-Motorcraft® Bug and Tar Remover (U.S.)
Motorcraft® Bug and Tar Remover / Dissolvant de
goudron et éliminateur d’insectes Motorcraft®
(Canada)
ZC-42 (U.S. & Canada)
ESR-M5B194-BMotorcraft® Custom Bright Metal Cleaner (U.S.)
Motorcraft® Custom Bright Metal Cleaner /
Nettoyant pour métal brillant Motorcraft® (Canada)
ZC-15 (U.S. & Canada)
ESR-M14P4-AMotorcraft® Detail Wash (U.S.)
Motorcraft® Detail Wash / Shampooing superfin
Motorcraft® (Canada)
ZC-3-A (U.S. & Canada)
ESR-M14P3-AMotorcraft® Engine Shampoo and Degreaser (U.S.)
(Canada)
ZC-20 (U.S.)
-(U.S.)
Motorcraft® Engine Shampoo / Shampooing pour
moteur Motorcraft® (Canada)
CXC-66-A (Canada)
-(U.S.)
Motorcraft® Multi-Purpose Cleaner / Nettoyant
multi-usage Motorcraft® (Canada)
CXC-101 (Canada)
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
-Motorcraft® Professional Strength Carpet &
Upholstery Cleaner (U.S.)
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SpecificationName
Motorcraft® Professional Strength Carpet &
Upholstery Cleaner / Nettoyant professionnel pour
sellerie et moquette Motorcraft® (Canada)
ZC-54 (U.S. & Canada)
-Motorcraft® Spot and Stain Remover (U.S.)
(Canada)
ZC-14 (U.S.)
ESR-M14P5-AMotorcraft® Ultra-Clear Spray Glass Cleaner (U.S.)
Motorcraft® Premium Glass Cleaner / Nettoie-vitres
de qualité supérieure Motorcraft® (Canada)
ZC-23 (U.S.)
CXC-100 (Canada)
-Motorcraft® Wheel and Tire Cleaner (U.S.)
Motorcraft® Wheel and Tire Cleaner / Nettoyant
pour roues et pneus Motorcraft® (Canada)
ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo.
• Never use strong household detergents
or soap, for example dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash your vehicle when it is hot
to the touch, or during strong or direct
sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting.
• Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle’s paintwork or trim over time.
• Remove any exterior accessories, for
example antennas, before entering a
car wash.
• When filling with AdBlue®, remove any
residue on painted surfaces
immediately.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible.
Note: If you use a car wash with a waxing
cycle, make sure that you remove the wax
from the windshield and the wiper blades.
Note: Before using a car wash, check that
it is suitable for your vehicle.
Note: Some car washes use water at high
pressure. Due to this, water droplets may
enter inside your vehicle and could also
damage certain parts of your vehicle.
Note: Remove the antenna before using an
automatic car wash.
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Vehicle Care
Note: Switch the blower motor off to
prevent contamination of the cabin air filter.
We recommend that you wash your vehicle
with a sponge and lukewarm water
containing a car shampoo.
Cleaning the Headlamps
Note: Do not scrape the headlamps.
Note: Do not use abrasives, alcoholic
solvents or chemical solvents to clean the
headlamps.
Note: Do not wipe the headlamps when
they are dry.
Cleaning the Rear Window
Note: Do not scrape the inside of the rear
window
Note: Do not use abrasives, alcoholic
solvents or chemical solvents to clean the
inside of the rear window.
Clean the inside of the rear window with a
soft, lint-free cloth and non-abrasive
cleaner.
Cleaning the Chrome Trim (If Equipped)
Note: Do not use abrasives or chemical
solvents. Use soapy water.
Note: Do not apply cleaning product to hot
surfaces and do not leave cleaning product
on chrome surfaces for a period of time
exceeding that which is recommended.
Note: Industrial-strength (heavy-duty)
cleaners, or cleaning chemicals, may cause
damage over a period of time.
Cleaning Stripes or Graphics (If
Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa).
• Do not use water hotter than 179°F
(82°C).
• Use a spray with a 40° wide spray
angle pattern.
• Keep the nozzle at a 12 in (305 mm)
distance and 90° angle to your
vehicle's surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Body Paintwork Preservation
Frequently remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout to
avoid paint surface damage.
Frequently wash the underbody of your
vehicle if salt is applied on the road.
We recommend that you wax the
paintwork once or twice a year.
Note: Do not apply polish in strong sunlight
as this dries the polish too quickly.
Note: Do not allow polish to come in
contact with plastic surfaces as it could be
difficult to remove.
Note: Do not apply polish to the windshield
or rear window. A contaminated windshield
or contaminated wiper blades may lead to
increased wiper noise, reduced wipe quality
or reduced rain sensor performance.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
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Vehicle Care
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
• Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
Note: If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
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Vehicle Care
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR
Note: Do not allow air fresheners and hand
sanitizers to spill on interior surfaces. If a
spill occurs, wipe off immediately. Damage
may not be covered by the vehicle Warranty.
Note: Do not use household cleaning
products or glass cleaners, which can stain
and discolor the fabric and affect the flame
retardant abilities of the seat materials.
Note: We recommend distilled water when
cleaning.
Fabric, Carpets, Cloth Seats,
Headliners and Floor Mats
Note: Avoid soaking any surface. Do not
use excessive amounts of water to clean
the vehicle interior.
Note: To avoid spots or discoloration, clean
the entire surface.
To clean:
• Remove dust and loose dirt with a
vacuum cleaner or brush.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately, but do not soak or the
ring will set.
Seatbelts
WARNING: Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing.
WARNING: On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the
side airbag system and affect
performance of the side airbag in a crash.
Note: Do not use abrasives, or chemical
solvents to clean them.
Note: Do not allow moisture to penetrate
the seatbelt retractor mechanism.
Cleaning may safely be carried out using
mild soap and water. Let them dry
naturally, away from artificial heat.
Leather Interior (If Equipped)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
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Vehicle Care
For cleaning and removing stains such as
dye transfer, use a leather cleaning product
for automotive interiors.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
• Alcohol solutions.
• Solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
Suede Micro Fiber Fabric (If Equipped)
Note: Do not steam clean.
Note: To avoid spots or discoloration, clean
the entire surface.
Do not use the following products:
• Leather care products.
• Household cleaners.
• Alcoholic solutions.
• Spot removers.
• Shoe polish.
To clean:
• Remove dust and loose dirt with a
vacuum cleaner.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately, but do not soak or the
ring will set.
Instrument Cluster Screens, LCD
Screens and Radio Screens
Note: Do not use abrasives, alcoholic
solvents or chemical solvents to clean the
instrument cluster screens, LCD screens or
radio screens. These cleaning products can
damage the screens.
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
Do not spray any liquid directly onto the
screens.
Do not use a microfiber cloth to clean the
bezel around the display screens as it could
damage the surface.
Rear Windows
Note: Do not use any abrasive materials to
clean the interior of the rear windows.
Note: Do not install stickers or labels to the
interior of the rear windows.
Mirrors
Do not clean the housing or glass of any
mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
Storage Compartments, Cup
Holders and Ashtrays
To clean:
• Take out any removable inserts.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
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CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean,
soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and
Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a
clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and
water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a
clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
6. Dry the area with a clean, soft cloth.
REPAIRING MINOR PAINT
DAMAGE
You should repair paintwork damage
caused by stones from the road or minor
scratches as soon as possible. A choice of
products are available from an authorized
dealer.
Remove particles such as bird droppings,
tree sap, insect deposits, tar spots, road
salt and industrial fallout before repairing
paint chips.
Always read and follow the manufacturer’s
instructions before using the products.
CLEANING THE WHEELS
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
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Vehicle Care
Note: Industrial-strength (heavy-duty)
cleaners, or cleaning chemicals, in
combination with brush agitation to remove
brake dust and dirt, could wear away the
clear coat finish over a period of time.
Note: Do not use hydrofluoric acid-based
or high caustic-based wheel cleaners, steel
wool, fuels or strong household detergent.
Note: If you intend parking your vehicle for
an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This will reduce the risk of increased
corrosion of the brake discs, brake pads and
linings.
Note: Some automatic car washes may
cause damage to the finish on your wheel
rims and covers.
Alloy wheels and wheel covers are coated
with a clear coat paint finish. To maintain
their condition we recommend that you:
• Clean them weekly with the
recommended wheel and tire cleaner.
• Use a sponge to remove heavy
deposits of dirt and brake dust
accumulation.
• Rinse them thoroughly with a
pressurized stream of water when you
have completed the cleaning process.
We recommend that you use Ford service
wheel cleaner. Make sure that you read
and follow the manufacturer’s instructions.
Using other non-recommended cleaning
products can result in severe and
permanent cosmetic damage.
VEHICLE STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make
sure your vehicle stays in good operating
condition.
We engineer and test all motor vehicles
and their components for reliable, regular
driving. Under various conditions,
long-term storage may lead to degraded
engine performance or failure unless you
use specific precautions to preserve engine
components.
General
• Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
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Vehicle Care
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
Note: It is necessary to reset memory
features if battery cables are disconnected.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle 15 ft (4.5 m) back and
forth to remove rust build-up.
• Check fluid levels (including coolant,
oil and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
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Vehicle Care
Contact an authorized dealer if you have
any concerns or issues.
BODY STYLING KITS
The distance between the underside of
your vehicle and the ground is less than
that of other models. Drive with extreme
care to avoid damage to your vehicle.
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GENERAL INFORMATION
Notice to Utility Vehicle, Van and
Truck Owners
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles. To reduce the
risk of serious injury or death from a
rollover or other crash you must avoid
sharp turns and abrupt maneuvers, drive
at safe speeds for the conditions, keep
tires properly inflated, never overload or
improperly load your vehicle, and make
sure every passenger is properly
restrained.
WARNING: In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a seat
belt. All occupants must wear seat belts.
Children and infants must use
appropriate restraints to minimize the
risk of injury or ejection.
E145298
Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions.
How Your Vehicle Differs from
Other Vehicles
Sport-utility vehicles, vans and trucks can
differ from some other vehicles in a few
noticeable ways. Your vehicle may be:
E145299
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Wheels and Tires
• Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up
or damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up
or damaging underbody components.
All other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.
E166373
As a result of the above dimensional
differences, sport-utility vehicles, vans and
trucks often will have a higher center of
gravity and a greater difference in center
of gravity between the loaded and
unloaded condition.
These differences that make your vehicle
so versatile also make it handle differently
than an ordinary passenger car.
TIRE CARE
Information About Uniform
Tire Quality Grades
E142542
Tire Quality Grades apply to new
pneumatic passenger car tires.
The tire Quality Grades can be
found where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example: Treadwear 200
Traction AA Temperature A.
They do not apply to deep tread,
winter-type snow tires,
space-saver or temporary use
spare tires, light truck or LT type
tires, tires with nominal rim
diameters of 10 to 12 inches or
limited production tires as defined
in Title 49 Code of Federal
Regulations Part 575.104 ©)(2).
Tire Quality Grades are
determined by standards that the
United States Department of
Transportation has set.
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Wheels and Tires
United States Department of
Transportation Tire Quality
Grades
The United States of America
Department of Transportation
requires Ford Motor Company to
give you the following information
about tire grades exactly as the
government has written it.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test course.
For example, a tire graded 150
would wear 1½ times as well on
the government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of their
use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
Traction AA A B C
WARNING: The traction
grade assigned to this tire is
based on straight-ahead braking
traction tests, and does not
include acceleration, cornering,
hydroplaning or peak traction
characteristics.
The traction grades, from highest
to lowest are AA, A, B, and C. The
grades represent the tire’s ability
to stop on wet pavement as
measured under controlled
conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
Temperature A B C
WARNING: The
temperature grade for this tire is
established for a tire that is
properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
The temperature grades are A
(the highest), B and C,
representing the tire’s resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled conditions
on a specified indoor laboratory
test wheel. Sustained high
temperature can cause the
material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden
tire failure. The grade C
corresponds to a level of
performance which all passenger
car tires must meet under the
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Federal Motor Vehicle Safety
Standard No. 139. Grades B and A
represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law.
Glossary of Tire Terminology
• Tire label: A label showing the
OE (Original Equipment) tire
sizes, recommended inflation
pressure and the maximum
weight the vehicle can carry.
• Tire Identification Number
(TIN): A number on the
sidewall of each tire providing
information about the tire
brand and manufacturing
plant, tire size and date of
manufacture. Also referred to
as DOT code.
• Inflation pressure: A measure
of the amount of air in a tire.
• Standard load: A class of
P-metric or Metric tires
designed to carry a maximum
load at set pressure. For
example: for P-metric tires
35 psi (2.4 bar) and for Metric
tires 36 psi (2.5 bar). Increasing
the inflation pressure beyond
this pressure will not increase
the tire capability.
• Extra load: A class of P-metric
or Metric tires designed to carry
a heavier maximum load at
42 psi (2.9 bar). Increasing the
inflation pressure beyond this
pressure will not increase the
tire’s load carrying capability.
• bar Metric unit of atmospheric
pressure.
• kPa: Kilopascal, a metric unit
of air pressure.
• PSI: Pounds per square inch, a
standard unit of air pressure.
• Cold tire pressure: The tire
pressure when the vehicle has
been stationary and out of
direct sunlight for an hour or
more and prior to the vehicle
being driven for 1 mi (1.6 km).
• Recommended inflation
pressure: The cold inflation
pressure found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the
door edge that meets the
door-latch post, next to the
driver seating position) or Tire
Label located on the B-Pillar or
the edge of the driver door.
• B-pillar: The structural
member at the side of the
vehicle behind the front door.
• Bead area of the tire: Area of
the tire next to the rim.
• Sidewall of the tire: Area
between the bead area and the
tread.
• Tread area of the tire: Area of
the perimeter of the tire that
contacts the road when
mounted on the vehicle.
• Rim: The metal support
(wheel) for a tire or a tire and
tube assembly upon which the
tire beads are seated.
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Information Contained on the
Tire Sidewall
United States of America, and
Canada Federal regulations
require tire manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a United States of
America DOT Tire Identification
Number for safety standard
certification and in case of a recall.
P Type Tires
P215/65R15 95H is an example of
a tire size, load index and speed
rating. The definitions of these
items are listed below.
Note: Tire size, load index and
speed rating for your vehicle may
be different from the following
example.
H
I
J
K
L
M
A
B
C
D
E
F
G
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P: Indicates a tire,
designated by the Tire
and Rim Association, that
may be used for service on
cars, sport utility vehicles,
minivans and light trucks.
A
215: Indicates the nominal
width of the tire in
millimeters from sidewall
edge to sidewall edge. In
general, the larger the
number, the wider the tire.
B
65: Indicates the aspect
ratio which gives the tire's
ratio of height to width.
C
R: Indicates a radial type
tire.
D
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15: Indicates the wheel or
rim diameter in inches. If
you change the wheel
size, you will have to
purchase new tires to
match the new wheel
diameter.
E
95: Indicates the tire's
load index. It is an index
that relates to how much
weight a tire can carry.
You may find this
information in the Owner’s
Guide. If not, contact a
local tire dealer.
F
H: Indicates the tire's
speed rating. The speed
rating denotes the speed
at which a tire is designed
to be driven for extended
periods of time under a
G
standard condition of load
and inflation pressure.
The tires on your vehicle
may operate at different
conditions for load and
inflation pressure. These
speed ratings may need
to be adjusted for the
difference in conditions.
The ratings range from 81
mph (130 kph) to 186 mph
(299 kph). These ratings
are listed in the following
chart.
United States of
America DOT Tire
Identification Number
(TIN): This begins with
the letters DOT and
indicates that the tire
H
meets all federal
standards. The next two
numbers or letters are the
plant code designating
where it was
manufactured, the next
two are the tire size code
and the last four numbers
represent the week and
year the tire was built. For
example, the numbers 317
mean the 31st week of
1997. After 2000 the
numbers go to four digits.
For example, 2501 means
the 25th week of 2001.
The numbers in between
are identification codes
used for traceability. This
information is used to
contact customers if a tire
defect requires a recall.
M+S or M/S: Mud and
Snow, AT: All Terrain, AS:
All Season.
I
Tire Ply Composition
and Material Used:
Indicates the number of
plies or the number of
layers of rubber-coated
fabric in the tire tread and
J
sidewall. Tire
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manufacturers also must
indicate the ply materials
in the tire and the
sidewall, which include
steel, nylon, polyester,
and others.
Maximum Load:
Indicates the maximum
load in kilograms and
pounds that can be
carried by the tire. Refer to
the Safety Compliance
K
Certification Label
(affixed to either the door
hinge pillar, door-latch
post, or the door edge
that meets the door-latch
post, next to the driver
seating position), for the
correct tire pressure for
your vehicle.
Treadwear, Traction
and Temperature
Grades:Treadwear The
treadwear grade is a
comparative rating based
on the wear rate of the tire
L
when tested under
controlled conditions on
a specified government
test course. For example,
a tire graded 150 would
wear one and one-half
times as well on the
government course as a
tire graded 100. Traction:
The traction grades, from
highest to lowest are AA,
A, B, and C. The grades
represent the tire's ability
to stop on wet pavement
as measured under
controlled conditions on
specified government test
surfaces of asphalt and
concrete. A tire marked C
may have poor traction
performance.
Temperature: The
temperature grades are A
(the highest), B and C,
representing the tire's
resistance to the
generation of heat and its
ability to dissipate heat
when tested under
controlled conditions on
a specified indoor
laboratory test wheel.
Maximum Inflation
Pressure: Indicates the
tire manufacturer's
maximum permissible
pressure or the pressure
at which the maximum
M
load can be carried by the
tire. This pressure is
normally higher than the
manufacturer's
recommended cold
inflation pressure, which
can be found on the
Safety Compliance
Certification Label
(affixed to either the door
hinge pillar, door-latch
post, or the door edge
that meets the door-latch
post, next to the driver
seating position), or Tire
Label which is located on
the B-Pillar or the edge of
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the driver door. The cold
inflation pressure should
never be set lower than
the recommended
pressure on the vehicle
label.
Tire speed ratings
mph ( km/h)Letter
rating
81 mph (130 km/h)M
87 mph (140 km/h)N
99 mph (159 km/h)Q
106 mph (171 km/h)R
112 mph (180 km/h)S
118 mph (190 km/h)T
124 mph (200 km/h)U
130 mph (210 km/h)H
149 mph (240 km/h)V
168 mph (270 km/h)W
186 mph (299 km/h)Y
Note: For tires with a maximum
speed capability over 149 mph
(240 km/h), tire manufacturers
sometimes use the letters ZR. For
those with a maximum speed
capability over 186 mph (299
km/h), tire manufacturers always
use the letters ZR.
Note: If the tire size does not begin
with a letter, this may mean it is
designated by either ETRTO
(European Tire and Rim Technical
Organization) or JATMA (Japan Tire
Manufacturing Association). You
may not find this information on all
tires because it is not required by
federal law.
Note: The tire suppliers may have
additional markings, notes or
warnings, for example standard
load, radial tubeless, etc.
T Type Tires
T145/80D16 is an example of a
tire size. T type tires have some
additional information beyond
those of P type tires. The
definitions of these items are
listed below.
Note: The temporary tire size for
your vehicle may be different from
this example. Tire Quality Grades
do not apply to this type of tire.
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A
B
C
D
E
E142545
T: Indicates a type of tire,
designated by the Tire
and Rim Association, that
is intended for temporary
service on cars,
sport-utility vehicles,
minivans and light trucks.
A
145: Indicates the
nominal width of the tire
in millimeters from
sidewall edge to sidewall
edge. In general, the larger
the number, the wider the
tire.
B
80: Indicates the aspect
ratio which gives the tire's
ratio of height to width.
Numbers of 70 or lower
indicate a short sidewall.
C
D: Indicates a diagonal
type tire. R: Indicates a
radial type tire.
D
16: Indicates the wheel or
rim diameter in inches. If
you change the wheel
size, you will have to
purchase new tires to
match the new wheel
diameter.
E
Additional Information for LT
Type Tires
LT235/85 R16 is an example of a
tire size. LT type tires have some
additional information beyond
those of P type tires. The
definitions of these items are
listed below.
Note: Tire Quality Grades do not
apply to this type of tire.
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A
B
C
B
D
E142544
LT: Indicates a tire,
designated by the Tire
and Rim Association
(T&RA), that is intended
for service on light trucks.
A
Load Range and Load
Inflation Limits:
Indicates the tire's
load-carrying capabilities
and its inflation limits.
B
Maximum Load Dual lb
(kg) at psi (kPa) cold:
Indicates the maximum
load and tire pressure
when the tire is used as a
dual, defined as four tires
on the rear axle (a total of
six or more tires on the
vehicle).
C
Maximum Load Single
lb (kg) at psi (kPa)
cold: Indicates the
maximum load and tire
pressure when the tire is
used as a single, defined
as two tires (total) on the
rear axle.
D
Additional Information for
ETRTO Euro-Metric
Commercial Vehicle Tires
Euro-metric commercial vehicle
tires end in the letter "C" (for
example, 235/65R16C). The "C"
does not signify the tire's Load
Range like the T&RA LT tire
dimension (for example,
LT245/75R17E).
Tire Load Capacities are identified
by the Single/Dual Load indexes
that follow the tire size on the
tire's sidewall (for example,
235/65R16C 121/119).
Note: Tire Quality Grades do not
apply to this type of tire.
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United States of America DOT
Tire Identification Number
(TIN)
United States of America, and
Canada Federal regulations
require tire manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a United States of
America DOT Tire Identification
Number for safety standard
certification and in case of a recall.
This begins with the letters DOT
and indicates that the tire meets
all federal standards. The next
two numbers or letters are the
plant code designating where it
was manufactured, the next two
are the tire size code and the last
four numbers represent the week
and year the tire was built. For
example, the numbers 317 mean
the 31st week of 1997. After 2000
the numbers go to four digits. For
example, 2501 means the 25th
week of 2001. The numbers in
between are identification codes
used for traceability. This
information is used to contact
customers if a tire defect requires
a recall.
Location of the Tire Label
You will find a Tire Label
containing tire inflation pressure
by tire size and other important
information located on the B-Pillar
or the edge of the driver's door.
Inflating the Tires
WARNING: Under-inflation
is the most common cause of
tire failures and may result in
severe tire cracking, tread
separation or blowout, with
unexpected loss of vehicle
control and increased risk of
injury. Under-inflation increases
sidewall flexing and rolling
resistance, resulting in heat
buildup and internal damage to
the tire. It also may result in
unnecessary tire stress, irregular
wear, loss of vehicle control and
accidents. A tire can lose up to
half of its air pressure and not
appear to be flat!
Safe operation of your vehicle
requires that the tires are correctly
inflated.
Every day before you drive, check
the tires. If one looks lower than
the others, use a tire gauge to
check pressure of all tires and
adjust if required.
At least once a month and before
long trips inspect each tire
including the spare tire. Check the
tire pressure with a tire pressure
gauge. Inflate all tires to the
correct inflation pressure.
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You are strongly urged to buy a
reliable tire pressure gauge, as
automatic service station gauges
may be inaccurate. We
recommend the use of a digital or
dial-type tire pressure gauge
rather than a stick-type tire
pressure gauge.
Use the recommended cold
inflation pressure for optimum tire
performance and wear.
Under-inflation or over-inflation
may cause uneven treadwear
patterns.
Always inflate the tires to the
recommended inflation pressure
even if it is less than the maximum
inflation pressure information
found on the tire. The
recommended tire inflation
pressure is found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver seating
position), or Tire Label which is
located on the B-Pillar or the edge
of the driver door. Failure to follow
the tire pressure
recommendations can cause
uneven treadwear patterns and
adversely affect the way your
vehicle handles
Note: Do not reduce tire pressure
to change the ride characteristics
of your vehicle. If you do not
maintain the tire pressures as
specified by Ford, your vehicle may
experience a condition known as
shimmy. This will cause severe
vibration and oscillations in the
steering wheel when your vehicle
travels over a bump or dip in the
road and is unable to dampen out
by itself. Significantly
under-inflated tires, incorrect tire
usage or any vehicle modifications
such as lift-kits can cause your
vehicle to shimmy. If your vehicle
begins to shimmy, slowly reduce
the speed of your vehicle by
pressing the brake pedal or
releasing the accelerator pedal. As
your vehicle speed reduces the
shimmy will cease.
The maximum inflation pressure
is the tire manufacturer's
maximum permissible pressure or
the pressure at which the
maximum load can be carried by
the tire. This pressure is normally
higher than the manufacturer’s
recommended cold inflation
pressure, which can be found on
the Safety Compliance
Certification Label (affixed to
either the door hinge pillar,
door-latch post, or the door edge
that meets the door-latch post,
next to the driver seating
position), or Tire Label which is
located on the B-Pillar or the edge
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of the driver door. The cold
inflation pressure should never be
set lower than the recommended
pressure on the Safety
Compliance Certification Label or
Tire Label.
When weather temperature
changes occur, tire inflation
pressures also change. A 10°F
(6°C) temperature drop can
cause a corresponding drop of
1 psi (7 kPa) in inflation pressure.
Check the tire pressures frequently
and adjust them to the correct
pressure which can be found on
the Safety Compliance
Certification Label or Tire Label.
To check the tire pressures:
1. Make sure the tires are cool,
meaning they are not hot from
driving even a mile.
2. Remove the cap from the valve
on one tire, then firmly press
the tire gauge onto the valve
and measure the tire pressure.
3. Add enough air to reach the
recommended tire pressure.
4. Replace the valve cap.
5. Repeat this procedure for each
tire, including the spare.
6. Visually inspect the tires to
make sure there are no nails or
other objects embedded that
could poke a hole in the tire
and cause an air leak.
7. Check the sidewalls to make
sure there are no gouges, cuts
or bulges.
Note: On the Dual Rear Wheel
Vehicles, the valve is fitted with a
flow through valve cap. There is no
need to remove the cap before
firmly pressing the tire gauge onto
the valve.
Note: If you are checking tire
pressure when the tire is hot, for
example you have driven more than
1.0 mi (1.6 km), never bleed or
reduce tire pressure. The tires are
hot from driving and it is normal for
pressures to increase above
recommended cold pressures. A
hot tire at or below recommended
cold inflation pressure could be
significantly under-inflated.
Note: If you have to drive a
distance to get air for the tires,
check and record the tire pressure
first and add the appropriate air
pressure when you get to the
pump. It is normal for tires to heat
up and the tire pressure to increase
as you drive.
Note: If you over inflate the tire,
release air by pressing on the metal
stem in the center of the valve.
Then recheck the pressure with
your tire gauge.
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Note: Some spare tires operate at
a higher inflation pressure than the
other tires. For T-type mini-spare
tires, refer to the Dissimilar spare
wheel and tire assembly
information for a description. Store
and maintain at 60 psi (4.15 bar).
For full-size and dissimilar spare
tires, refer to the Dissimilar spare
wheel and tire assembly
information for a description. Store
and maintain at the higher of the
front and rear inflation pressure as
shown on the Tire Label.
Inspecting the Tires and Wheel
Valve Stems
Periodically inspect the tire treads
for uneven or excessive wear and
remove objects, for example
stones, nails or glass that may be
wedged in the tread grooves.
Check the tire and valve stems for
holes, cracks, or cuts that may
permit air leakage and repair or
replace the tire and replace the
valve stem. Inspect the tire
sidewalls for cracking, cuts,
bruises and other signs of damage
or excessive wear. If internal
damage to the tire is suspected,
have the tire removed and
inspected in case it needs to be
repaired or replaced. For your
safety, tires that are damaged or
show signs of excessive wear
should not be used because they
are more likely to blow out or fail.
Incorrect or inadequate vehicle
maintenance can cause tires to
wear abnormally. Inspect all the
tires, including the spare,
frequently, and replace them if
one or more of the following
conditions exist:
Tire Wear
E142546
When the tread is worn down to
0.08 in (2 mm), tires must be
replaced to help prevent your
vehicle from skidding and
hydroplaning. Built-in treadwear
indicators, or wear bars, which
look like narrow strips of smooth
rubber across the tread will
appear on the tire when the tread
is worn down to 0.08 in (2 mm).
When the tire tread wears down
to the same height as these wear
bars, the tire is worn out and must
be replaced.
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Tire Damage
Periodically inspect the tire treads
and sidewalls for damage, for
example bulges in the tread or
sidewalls, cracks in the tread
groove or separation in the tread
or sidewall. If damage is observed
or suspected have the tire
inspected by a tire professional.
Tires can be damaged during
off-road use, so inspection after
off-road use is also
recommended.
Tire Age
WARNING: Tires degrade
over time depending on many
factors such as weather, storage
conditions, and conditions of use
(load, speed, inflation pressure)
the tires experience throughout
their lives.
WARNING: In general, tires
should be replaced after six
years regardless of tread wear.
However, heat caused by hot
climates or frequent high loading
conditions can accelerate the
aging process and may require
tires to be replaced more
frequently.
WARNING: You should
replace your spare tire when you
replace the road tires or after six
years due to aging even if it has
not been used.
Tire Replacement
Requirements
WARNING: Only use
replacement tires and wheels
that are the same size, load
index, speed rating and type
(such as P-metric versus
LT-metric or all-season versus
all-terrain) as those originally
provided by Ford. The
recommended tire and wheel
size may be found on either the
Safety Compliance Certification
Label (affixed to either the door
hinge pillar, door-latch post, or
the door edge that meets the
door-latch post, next to the
driver's seating position), or the
Tire Label which is located on
the B-Pillar or edge of the
driver's door. If this information
is not found on these labels, then
you should contact your
authorized dealer as soon as
possible. Use of any tire or wheel
not recommended by Ford can
affect the safety and
performance of your vehicle,
which could result in an
increased risk of loss of vehicle
control, vehicle rollover, personal
injury and death.
WARNING: Always inflate
steel carcass tires with a remote
air fill with the person inflating
standing at a minimum of 12 ft
(3.66 m) away from the wheel
and tire assembly.
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Your vehicle is fitted with tires
designed to provide a safe ride
and handling capability.
We recommend that the two front
tires or two rear tires generally be
replaced as a pair.
Note: The wheel valve stems must
also be replaced when the road
tires are replaced on your vehicle.
Fitting Replacement Tires
WARNING: To reduce the
risk of serious injury, when
mounting replacement tires and
wheels, you should not exceed
the maximum pressure indicated
on the sidewall of the tire to set
the beads without additional
precautions listed below. If the
beads do not seat at the
maximum pressure indicated,
re-lubricate and try again.
WARNING: When inflating
the tire for mounting pressures
up to 20 psi (1.38 bar) greater
than the maximum pressure on
the tire sidewall, the following
precautions must be taken to
protect the person mounting the
tire:
1. Make sure that you have the
correct tire and wheel size.
2. Lubricate the tire bead and
wheel bead seat area again.
3. Stand at a minimum of 12 ft
(3.66 m) away from the wheel
and tire assembly.
4. Use both eye and ear
protection.
Tire Pressure Monitoring
System (If Equipped)
The use of wheels or tires not
recommended by Ford Motor
Company may affect the
operation of the tire pressure
monitoring system. If the tire
pressure monitoring system
indicator is flashing, the tire
pressure monitoring system is
malfunctioning. The replacement
tire might be incompatible with
the tire pressure monitoring
system, or a component of the tire
pressure monitoring system may
be damaged. See Tire Pressure
Monitoring System (page 349).
The tire pressure sensors mounted
in the wheels (originally installed
on your vehicle) are not designed
to be used in aftermarket wheels.
Tire Safety Practices
WARNING: If your vehicle
is stuck in snow, mud or sand, do
not rapidly spin the tires;
spinning the tires can tear the
tire and cause an explosion. A
tire can explode in as little as
three to five seconds.
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WARNING: Do not spin the
wheels at over 34 mph
(55 km/h). The tires may fail and
injure a passenger or bystander.
Driving habits have a great deal to
do with your tire mileage and
safety:
• Observe posted speed limits.
• Avoid fast starts, stops and
turns.
• Avoid potholes and objects on
the road.
• Do not run over curbs or hit the
tire against a curb when
parking.
Highway Hazards
No matter how carefully you drive
there is always the possibility that
you may eventually have a flat tire
on the highway. Drive slowly to the
closest safe area out of traffic.
This may further damage the flat
tire, but your safety is more
important.
If you feel a sudden vibration or
ride disturbance while driving, or
you suspect a tire or your vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If a tire is
under-inflated or damaged,
deflate it, remove wheel and
replace it with the spare tire and
wheel. If you cannot detect a
cause, have the vehicle towed to
the nearest repair facility or tire
dealer to have the vehicle
inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or
pothole can cause the front end
of your vehicle to become
misaligned or cause damage to
the tires. If your vehicle seems to
pull to one side when you are
driving, the wheels may be out of
alignment. Have an authorized
dealer check the wheel alignment
periodically.
Wheel misalignment in the front
or the rear can cause uneven and
rapid treadwear of the tires and
should be corrected by an
authorized dealer. Front-wheel
drive vehicles and those with an
independent rear suspension may
require alignment of all four
wheels.
The tires should also be balanced
periodically. An unbalanced tire
and wheel assembly may result in
irregular tire wear.
Tire Rotation
WARNING: If the tire label
shows different tire pressures for
the front and rear tires and the
vehicle has a tire pressure
monitoring system, then you
need to update the settings for
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the system sensors. Always
perform the system reset
procedure after tire rotation. If
you do not reset the system, it
may not provide a low tire
pressure warning when
necessary.
Rotating the tires at the
recommended interval detailed in
the Scheduled Maintenance
chapter will help the tires wear
more evenly, providing better tire
performance and longer tire life.
Sometimes irregular tire wear can
be corrected by rotating the tires.
Note: After rotating the tires the
inflation pressure must be checked
and adjusted to the vehicle
requirements.
Note: If the tires show uneven
wear ask an authorized dealer to
check for and correct any wheel
misalignment, tire imbalance or
mechanical problem involved
before tire rotation.
Note: Your vehicle may have a
dissimilar spare wheel and tire
assembly. A dissimilar spare wheel
and tire assembly is defined as a
spare wheel and tire assembly that
is different in brand, size or
appearance from the road tires and
wheels. If you have a dissimilar
spare wheel and tire assembly it is
intended for temporary use only
and should not be used in a tire
rotation.
Rear-wheel drive and
four-wheel drive vehicles with
single rear wheels (front tires
at left of diagram).
E142548
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Rear-wheel drive and
four-wheel drive vehicles with
dual rear wheels.
E166988
USING WINTER TIRES
WARNING: Snow tires must be
the same size, load index and speed
rating as those originally provided by
Ford. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of control, vehicle rollover, personal
injury and death. Additionally, the use of
non-recommended tires and wheels can
cause steering, suspension, axle, transfer
case or power transfer unit failure.
Follow the Ford recommended tire
inflation pressure found on the Safety
Compliance Certification Label (on the
door hinge pillar, door latch post or the
door edge that meets the door latch
post, next to the driver seat), or Tire
Label on the B-Pillar or the edge of the
driver door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and
adversely affect the way your vehicle
handles.
WARNING: If you choose to install
snow tires on your vehicle, they must be
the same size, construction, and load
range as the original tires listed on the
tire placard, and they must be installed
on all four wheels. Mixing tires of
different size or construction on your
vehicle can adversely affect your
vehicle's handling and braking, and may
lead to loss of vehicle control.
Your vehicle has all-season tires that are
optimized for use in all weather conditions.
As the seasons change you may choose to
use winter tires or snow tires. Winter tires
and snow tires are available to purchase
from an authorized dealer.
We recommend that you use winter tires
when the temperature is 45°F (7°C) or
lower, or in snow and ice conditions.
If you use winter tires or snow tires, inflate
them to the recommended tire pressures
listed on the tire information label. The
label is on the driver side B-pillar.
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USING SNOW CHAINS
WARNING: Do not exceed 30 mph
(50 km/h). Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death.
WARNING: Do not use snow
chains on snow-free roads.
WARNING: Only fit snow chains
to specified tires.
WARNING: If your vehicle is fitted
with wheel trims, remove them before
fitting snow chains.
Your vehicle has all-weather tires designed
to provide traction in all weather
conditions. In some conditions you may
need to use snow chains or cables.
If you use snow chains or cables, do the
following:
• Maintain correct tire pressures.
• Avoid fully loading your vehicle.
• Only use SAE Class S snow chains or
cables of 0.4 in (10 mm) or smaller in
diameter.
• Only use manually adjustable snow
chains or cables. Do not use self
tensioning snow chains or cables.
• Only use snow chains or cables in pairs.
Make sure they do not touch any wiring,
brake lines or fuel lines.
• Only use snow chains or cables from a
manufacturer that clearly labels the
body to tire dimension restrictions.
We recommend that steel wheels of the
correct size and specification are used.
Snow chains or cables could damage alloy
wheels.
Snow Chain Use by Tire Size
Variant
3
Tire Size
All-Wheel
Drive
Rear Wheel
Drive -
Vehicles
With Dual
Rear
Wheels
Rear Wheel
Drive -
Vehicles
With
Single Rear
Wheels
Front Wheel Drive
N/A
Yes.
1
N/AN/A
195/
75R16C
Yes.
2
Yes.
1
N/AN/A
205/
75R16C
N/AN/AN/AYes.
215/
65R15C
N/AN/AN/A
Use special snow chain use wheel kit
16x5.5J with 185/75R16C 104/102
tires.
4
215/
65R16C
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Variant
3
Tire Size
All-Wheel
Drive
Rear Wheel
Drive -
Vehicles
With Dual
Rear
Wheels
Rear Wheel
Drive -
Vehicles
With
Single Rear
Wheels
Front Wheel Drive
Yes.
2
N/AYes.
Use special snow chain use wheel kit
16x5.5J with 185/75R16C 104/102
tires.
4
235/
65R16C
115/113
Yes.
2
N/AYes.
Use special snow chain use wheel kit
16x5.5J with 195/75R16C 107/105.
4
235/
65R16C
121/119
1
Only fit snow chains to the outer tires.
2
Only fit snow chains to the rear tires.
3
To ascertain the variant of your vehicle, refer to the vehicle identification plate.
4
Alternative wheels that permit the use of snow chains or cables are available to purchase
from an authorized dealer as part of a special snow chain use wheel kit.
Vehicles with Traction Control
We recommend that you switch the
traction control system off. See Using
Traction Control (page 189).
Note: The anti-lock brake system continues
to correctly operate.
TIRE PRESSURE MONITORING
SYSTEM (IF EQUIPPED)
WARNING: The tire pressure
monitoring system is not a substitute for
manually checking tire pressures. You
should periodically check tire pressures
using a pressure gauge. Failure to
correctly maintain tire pressures could
increase the risk of tire failure, loss of
control, vehicle rollover and personal
injury.
WARNING: Do not use tire
sealants as they may damage the tire
pressure monitoring system.
WARNING: If the tire pressure
monitor sensor becomes damaged it
may not function.
You must check the tire
pressures (including the spare
tire where applicable) every two
weeks when the tires are cold. See
Wheels and Tires (page 329). The tire
pressures are also on the tire inflation
pressure label (located on the edge of
driver door or the B-Pillar).
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As a driver assistance feature your vehicle
has a tire pressure monitoring system. A
warning lamp will illuminate when one or
more of the tires are significantly
under-inflated. If the low tire pressure
warning lamp illuminates, you should stop
your vehicle as soon as it is safe to do so,
check the tires and inflate them to the
correct pressure.
Driving on under-inflated tires can:
• Cause them to overheat.
• Lead to tire failure.
• Reduce fuel efficiency.
• Reduce tire life.
• Affect vehicle handling or stopping
ability.
The system is not substitute for correct tire
maintenance.
You must maintain the correct tire
pressures, even if low tire pressure has not
illuminated the warning lamp.
The tire pressure monitoring system has a
system malfunction indicator to warn you
when the system is not operating correctly.
The malfunction indicator and low tire
pressure warning lamp have a combined
function. When the system detects a
malfunction, the warning lamp will flash
for approximately one minute and then
remain illuminated. This sequence will
occur every time you switch the ignition on
while the malfunction remains. The
system has detected a fault that requires
service.
When the malfunction indicator is
illuminated, the system may not be able
to detect or signal low tire pressures. A
malfunction may occur for a variety of
reasons, including the installation of a
replacement tire or wheel that prevents
the system from functioning correctly.
Always check the tire pressure monitoring
system malfunction warning after
replacing one or more tires or wheels on
your vehicle. Make sure the replacement
tires or wheels allow the system to
continue to function correctly.
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
• This device may not cause harmful
interference.
• This device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
How Temperature Affects the Tire
Pressures
Under normal driving conditions tire
pressures may increase by up to 4 psi
(0.3 bar) from a cold start situation.
If the vehicle is stationary overnight and
the temperature significantly lower than
the daytime temperature, tire pressures
may decrease by up to 3 psi (0.2 bar) when
there is a drop in the ambient temperature
of 63°F (17°C) or more. The system
detects this pressure decrease as being
significantly below the correct inflation
pressure and the warning lamp illuminates.
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When Inflating Tires
WARNING: Do not use the tire
pressure displayed in the information
display as a tire pressure gauge. Failure
to follow this instruction could result in
personal injury or death.
When inflating the tires the system may
not respond immediately to the air added
to the tires.
Only inflate tires when they are cold.
If the warning lamp is on:
• Check each tire to verify that none are
flat.
• If one or more tires are flat, repair as
necessary.
• Check the tire pressures and inflate all
tires to the correct pressure.
• Carry out the tire pressure monitoring
system reset procedure.
When Changing Tires
E142549
You should always have tires serviced by
an authorized dealer.
Note: Each road wheel and tire is fitted with
a tire pressure sensor located inside the
wheel and tire assembly cavity. The pressure
sensor attaches to the valve stem. The tire
covers the pressure sensor and it is not
visible unless the tire is removed. Take care
when changing the tire to avoid damaging
the sensor.
When Changing Wheels
When changing the wheels of your vehicle,
the tire pressure monitoring system needs
to re-learn the tire pressure sensors. To
achieve this perform the following:
1. Make sure all tires are inflated to the
proper pressure. If not, inflate the tires
to the correct pressure.
2. Park your vehicle for at least 20
minutes.
3. Carry out the tire pressure monitoring
system reset procedure.
4. The tire pressure monitoring system
will automatically re-learn the tire
pressure sensors the next time you
drive your vehicle for approximately 15
minutes above 40km/h (25 mph).
Understanding the Tire Pressure
Monitoring System
The system measures the pressure in the
four road tires and displays the readings in
the instrument cluster.
The system detects this lower pressure as
being significantly below the correct
inflation pressure and the warning lamp
illuminates. You must inflate the tires to
the correct pressure.
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When the Temporary Spare Tire is
Installed
If you need to replace a road wheel and
tire with the temporary spare wheel, the
system will continue to identify a defect.
This is to remind you to repair the damaged
road wheel and tire and refit the repaired
road wheel and tire assembly to your
vehicle. To restore the correct operation
of the system, you must have the repaired
road wheel and tire assembly refitted to
your vehicle.
When You Believe the System is Not
Operating Correctly
The main function of the system is to warn
you when the tire pressures are low. It can
also warn you in the event the system is
no longer capable of operating correctly.
See the following chart for information
concerning the system:
ActionDescriptionWarning lamp
1. Make sure tires are at the correct
pressure. See Wheels and Tires
(page 329). The tire pressures are also
on the tire inflation pressure label
(located on the edge of driver door
or the B-Pillar).
2. After inflating the tires to the correct
pressure you must carry out the tire
pressure monitoring system reset
procedure.
Tire(s) under-inflated.Solid warning lamp.
Repair the damaged road wheel and tire
and refit the repaired road wheel and tire
assembly to your vehicle to restore the
correct operation of the system.
Spare tire in use.
If the tires are correctly inflated and the
spare tire is not in use but the light
remains on, the system has detected a
fault that requires service.
Tire pressure monitoring
system malfunction.
Repair the damaged road wheel and tire
and refit the repaired road wheel and tire
assembly to your vehicle to restore the
correct operation of the system.
Spare tire in use.Solid warning lamp
initially followed by
a flashing warning
lamp.
If the tires are correctly inflated and the
spare tire is not in use but the light
remains on, the system has detected a
fault that requires service.
Tire pressure monitoring
system malfunction.
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Tire Pressure Monitoring System
Reset Procedure
Overview
WARNING: To determine the
required pressure(s) for your vehicle, see
the Safety Compliance Certification
Label (on the door hinge pillar,
door-latch post or the door edge that
meets the door-latch post, next to the
driver seat) or the Tire Label on the
B-Pillar or the edge of the driver door.
You must carry out the system reset
procedure after each tire replacement or
adjustment of the tire pressures.
To maintain your vehicle load carrying
capability, your vehicle requires different
tire pressures in the front tires compared
to the rear tires.
The system illuminates the warning lamp
at different pressures for the front and rear
tires.
If the tires are rotated, the Tire Pressure
Monitoring System needs to be reset to
relearn the new tire pressures. It does not
know which sensor is where and assumes
you have set the pressures correctly.
Carrying Out the System Reset
Procedure
Switch the ignition on. Using the
information display control select:
ActionMessage
Press the OK button.Settings
Press the OK button.Driver assist
Press and hold the OK button until a confirmation message
appears in the information display. Alternatively, if your
vehicle has a tire pressure monitoring system reset button,
press and hold the button until a confirmation message
appears in the information display.
Tire Monitor
CHANGING A ROAD WHEEL
WARNING: Do not use tire
sealants as they may damage the tire
pressure monitoring system.
WARNING: If the tire pressure
monitor sensor becomes damaged it
may not function.
Note: The tire pressure monitoring system
indicator light will illuminate when the spare
tire is in use. To restore the full function of
the monitoring system, all road wheels
equipped with tire pressure monitoring
sensors must be mounted on this vehicle.
If you get a flat tire while driving, do not
apply the brake heavily. Instead, gradually
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe
place on the side of the road.
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Have a flat serviced by an authorized
dealer in order to prevent damage to the
system sensors See Tire Pressure
Monitoring System (page 349). Replace
the spare tire with a road tire as soon as
possible. During repairing or replacing of
the flat tire, have the authorized dealer
inspect the system sensor for damage.
Dissimilar Spare Wheel and Tire
Assembly Information
WARNING: Failure to follow these
guidelines could result in an increased
risk of loss of vehicle control, injury or
death.
If you have a dissimilar spare wheel and
tire, then it is intended for temporary use
only. This means that if you need to use it,
you should replace it as soon as possible
with a road wheel and tire assembly that
is the same size and type as the road tires
and wheels that were originally provided
by Ford. If the dissimilar spare tire or wheel
is damaged, it should be replaced rather
than repaired.
A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire
assembly that is different in brand, size or
appearance from the road tires and wheels
and can be one of three types:
1. T-type mini-spare: This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded in
the sidewall.
2. Full-size dissimilar spare with label
on wheel: This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not:
• Exceed 50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
3. Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed 70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
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• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Locking Lug Nuts (If Equipped)
You can obtain replacement locking lug
nuts or a locking lug nut key using the
reference number certificate.
The locking lug nut key is located in the
glove box or in the storage compartment
in the front right-hand side stepwell.
Vehicles With a Spare Wheel
The spare wheel is under the rear of your
vehicle.
If the spare wheel is the same type and
size as your vehicle road wheel, you can fit
the spare wheel and continue to drive in
the normal manner.
If the spare wheel is not the same type and
size as your vehicle road wheel, it has a
label showing the maximum driving speed
limit.
Note: If your vehicle is fitted with a tire
pressure monitoring system, the warning
indicator will flash if you fit the spare wheel
to your vehicle. To restore the correct
operation of the tire pressure monitoring
system, you must have the repaired road
wheel and tire assembly refitted to your
vehicle. See Tire Pressure Monitoring
System (page 349). To prevent damage
occurring to the tire pressure monitoring
system sensors, make sure you have a
damage tire repaired or replaced by a tire
professional.
Van, Bus or Wagon
E145138
1. Open the rear doors and remove the
grommet.
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E298323
2. Insert the square end of the wheel
brace or the short arm of the jack
handle into the socket. Turn
counterclockwise until the spare wheel
rests on the ground and the cable is
loose.
E146811
3. Raise the cable end cover.
E146812
1
2
4. Rotate the cable through 90 degrees.
Slide the cable through the slot to
release the spare wheel bracket from
the winch.
E146813
5. Remove the retaining nut to release
the spare wheel bracket.
6. Leave the cable extended; it will be
used to stow the flat wheel and tire
assembly.
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Note: Do not raise the spare wheel bracket
without a wheel attached. Damage to the
winch mechanism could occur.
Chassis Cab and Cutaway
E310689
1. Insert the square end of the wheel
brace or the short arm of the jack
handle into the socket. Turn
counterclockwise until the spare wheel
rests on the ground and the cable is
loose.
E146811
2. Raise the cable end cover.
E146812
1
2
3. Rotate the cable through 90 degrees.
Slide the cable through the slot to
release the spare wheel bracket from
the winch.
E146813
4. Remove the retaining nut to release
the spare wheel bracket.
5. Leave the cable extended; it will be
used to stow the flat wheel and tire
assembly.
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Note: Do not raise the spare wheel bracket
without a wheel attached. Damage to the
winch mechanism could occur.
Vehicle Jack
WARNING: When one of the front
wheels is off the ground, the
transmission alone will not prevent the
vehicle from moving or slipping off the
jack, even if the transmission is in park
(P).
WARNING: To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park
(P), set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel,
place an appropriate block or wheel
chock on the right rear wheel.
WARNING: Do not work on your
vehicle when the jack is the only support.
If the vehicle slips off the jack, you or
someone else could be seriously injured.
WARNING: Do not attempt to
change a tire on the side of the vehicle
close to moving traffic. Pull far enough
off the road to avoid the danger of being
hit when operating the jack or changing
the wheel.
WARNING: Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided, make sure the jack capacity is
adequate for the vehicle weight,
including any vehicle cargo or
modifications. If you are unsure if the jack
capacity is adequate, contact the
authorized dealer.
WARNING: Switch off the running
boards before jacking or placing any
object under your vehicle. Never place
your hand between the extended running
board and your vehicle. A moving running
board may cause injury.
Note: Passengers should not remain in the
vehicle when the vehicle is being jacked.
Note: Vehicles with a Temporary Mobility
Kit do not have a vehicle jack or a lug
wrench.
Vehicle Jack Storage
E218059
The jack, jack handle and wheel brace are
in a storage compartment in the front
right-hand side stepwell.
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Note: The vehicle jack is in the load space
area on vehicles with rear climate control.
E297495
1. Assemble the jack handle.
2. Insert the jack handle into the jack.
3. Insert the end of the jack handle into
the wheel brace and rotate clockwise
to raise your vehicle.
Front Jacking Points
WARNING: You must use the
specified jacking points.
Note: If your vehicle has rear air
conditioning make sure the vehicle jack does
not come in contact with the air conditioning
lines.
E171405
Position the head of the vehicle jack under
the protrusions at the rear of front
sub-frame.
Rear Jacking Points
WARNING: You must use the
specified jacking points.
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E171406
Position the head of the vehicle jack under
the rear axle.
Removing a Wheel Trim (If Equipped)
Vehicles With Steel Wheels
1. Insert the flat end of the lug wrench
between the wheel rim and the wheel
trim.
2. Carefully remove the wheel trim.
Vehicles With Dual Rear Alloy Wheels
E218059
E256347
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E252527
The wheel trim removal tool is in the
storage compartment in the front
right-hand side stepwell near the lug
wrench.
Front Wheel Trim
E252525
1
1. Locate the notch in the wheel trim.
2
3
E252535
2. Insert the wheel trim removal tool into
the notch in the wheel trim.
3. Rotate the wheel trim removal tool and
remove the wheel trim.
Rear Wheel Trim
1
E252526
1. Locate the notch in the wheel trim.
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2
3
E252535
2. Insert the wheel trim removal tool into
the notch in the wheel trim.
3. Rotate the wheel trim removal tool and
remove the wheel trim.
Removing a Road Wheel
WARNING: Park your vehicle so
that you do not obstruct the flow of
traffic or place yourself in any danger and
set up a warning triangle.
WARNING: Switch the ignition off
and apply the parking brake.
WARNING: If your vehicle has a
manual transmission, shift into first or
reverse gear. If your vehicle has an
automatic transmission, shift into park
(P).
WARNING: Make sure all
passengers are out of your vehicle.
WARNING: Make sure that your
vehicle is on firm and level ground with
the front wheels pointing straight ahead.
WARNING: Chock the diagonally
opposite wheel to the punctured tire with
an appropriate block or wheel chock. A
wheel chock may be in the B-pillar or in
a storage compartment in the front
right-hand side stepwell.
WARNING: Make sure that the
arrows on directional tires point in the
direction of rotation when your vehicle
is moving forward. If you have to fit a
spare tire with the arrows pointing in the
opposite direction have the tire refitted
as soon as possible.
1. Use the locking lug nut key to loosen
the locking lug nut.
2. Loosen the remaining lug nuts, but do
not remove them.
3. Raise your vehicle until the tire is clear
of the ground.
4. Remove the lug nuts and the road
wheel.
Note: Do not lay alloy road wheels face
down on the ground.
Installing a Road Wheel
WARNING: Make sure there is no
grease or oil on the threads or the
surface between the wheel lugs and
nuts. This can cause the lug nuts to
loosen while driving.
WARNING: When you install a
wheel, always remove any corrosion, dirt
or foreign materials present on the
mounting surfaces of the wheel or the
surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Make
sure to secure any fasteners that attach
the rotor to the hub so they do not
interfere with the mounting surfaces of
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the wheel. Installing wheels without
correct metal-to-metal contact at the
wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to
come off while your vehicle is in motion,
resulting in loss of vehicle control,
personal injury or death.
WARNING: Only use the specific
lug nuts and wheels supplied with your
vehicle. If in doubt, contact an authorized
dealer.
WARNING: Do not install alloy
wheels using lug nuts designed for use
with steel wheels.
WARNING: The lug nuts of alloy
wheels and spoked steel wheels can also
be used for the steel spare wheel for a
short time (maximum two weeks).
1. Install the wheel.
E70961
1
2
3
45
6
1
2
3
4
5
2. Install all of the lug nuts and partially
tighten them in the sequence shown.
3. Lower your vehicle and remove the
vehicle jack.
4. Fully tighten all of the lug nuts in the
sequence shown.
5. Install the wheel trim.
Note: Make sure that the lug nuts are fully
seated against the wheel.
Note: Alloy wheel lug nuts are suitable for
use on a steel spare wheel.
Note: If the spare wheel is not the same
type and size as your vehicle road wheel
replace it as soon as possible.
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Wheels and Tires
Note: Check the lug nuts for correct
tightness and check the tire pressure as
soon as possible.
E227387
Note: When installing 17-inch dual rear
wheels, align the valve stems facing each
other.
Stowing the Wheel and Vehicle
Jack
Note: Do not raise the spare wheel bracket
without a wheel attached. Damage to the
winch mechanism could occur.
1. Attach the spare wheel bracket to the
wheel using the retaining nut.
2. Slide the cable through the slot and
attach the spare wheel bracket to the
winch.
3. Rotate the cable through 90 degrees
and lower the cable end cover.
4. Insert the flat end of the lug wrench
into the socket. Turn it clockwise until
you feel a strong resistance. Make sure
the wheel is secure.
5. Stow the vehicle jack, jack handle and
lug wrench in their correct locations
and secure them with the straps.
LUG NUTS
Lug Nut Torque
WARNING: When you install a
wheel, always remove any corrosion, dirt
or foreign materials present on the
mounting surfaces of the wheel or the
surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Make
sure to secure any fasteners that attach
the rotor to the hub so they do not
interfere with the mounting surfaces of
the wheel. Installing wheels without
correct metal-to-metal contact at the
wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to
come off while your vehicle is in motion,
resulting in loss of vehicle control,
personal injury or death.
lb.ft (Nm)Bolt size
150 (204)M14 x 1.5
Locking Lug Nuts
You can obtain a replacement locking lug
nut key and replacement locking lug nuts
from an authorized dealer using the
reference number certificate.
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Wheels and Tires
ENGINE SPECIFICATIONS - 2.0L ECOBLUE
2.0L EcoBlueEngine
122Cubic inches.
1-3-4-2Firing order.
16.0:1Compression ratio.
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Capacities and Specifications
ENGINE SPECIFICATIONS - 3.5L DURATEC
3.5L V6 TiVCTEngine
213Cubic inches.
Minimum 87 octaneRequired fuel.
1-4-2-5-3-6Firing order.
Coil on plugIgnition system.
.049-.053 in. (1.25 - 1.35 mm)Spark plug gap.
11.8:1Compression ratio.
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Capacities and Specifications
ENGINE SPECIFICATIONS - 3.5L ECOBOOST™
3.5L V6 EcoboostEngine
213Cubic inches.
Minimum 87 octaneRequired fuel.
1-4-2-5-3-6Firing order.
Coil on plugIgnition system.
.030-.033 in. (.75-.85 mm)Spark plug gap.
10.0:1Compression ratio.
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Capacities and Specifications
MOTORCRAFT PARTS - 2.0L ECOBLUE
Part NumberComponent
FA-1916Air filter element.
FT-216Automatic transmission fluid filter.
DS7T-10655-FABattery.
FL-5005Oil filter.
FD-4635Fuel filter.
FP-74Cabin air filter.
WW-2955 - driver sideWindshield wiper blades - roof med-low.
WW-2112 - passenger side
WW-2901 - driver sideWindshield wiper blades - roof low,
medium and high. WW-2049 - passenger side
Note: Motorcraft replacement parts are recommended for scheduled maintenance and
are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford
Motor Company’s specifications, and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry
performance specification SAE/USCAR-36.
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Capacities and Specifications
MOTORCRAFT PARTS - 3.5L DURATEC
Motorcraft Part numberComponent
FA-1916Air filter element.
FT-216Automatic transmission fluid filter.
CK4T-10655-AABattery.
FL-500SOil filter.
SP-520Spark plugs.
FP-74Cabin air filter.
WW-2955 - driver sideWindshield wiper blades - roof med-low.
WW-2112 - passenger side
WW-2901 - driver sideWindshield wiper blades - roof low,
medium and high. WW-2049 - passenger side
We recommend Motorcraft replacement parts available at your Ford dealer or at
fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Normal Scheduled Maintenance (page 467).
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Capacities and Specifications
MOTORCRAFT PARTS - 3.5L ECOBOOST™
Motorcraft Part numberComponent
FA-1916Air filter element.
FT-216Automatic transmission fluid filter.
BXT-48H6-610Battery.
FL-500SOil filter.
SP-580Spark plugs.
FP-74Cabin air filter.
WW-2955 - driver sideWindshield wiper blades - roof med-low.
WW-2112 - passenger side
WW-2901 - driver sideWindshield wiper blades - roof low,
medium and high. WW-2049 - passenger side
We recommend Motorcraft replacement parts available at your Ford dealer or at
fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Normal Scheduled Maintenance (page 467).
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Capacities and Specifications
VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.
E142476
Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information:
E142477
World manufacturer identifierA
Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
B
Make, vehicle line, series, body
type
C
Engine typeD
Check digitE
Model yearF
Assembly plantG
Production sequence numberH
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Capacities and Specifications
VEHICLE CERTIFICATION
LABEL
E167469
The National Highway Traffic Safety
Administration Regulations require that a
Safety Compliance Certification Label be
affixed to a vehicle and prescribe where
the Safety Compliance Certification Label
may be located. The Safety Compliance
Certification Label shall be affixed to either
the door hinge pillar, the door latch post,
or the edge of the door near the door latch,
next to the driver's seating position.
TRANSMISSION CODE
DESIGNATION
E167814
The transmission code is on the Safety
Compliance Certification Label. The
following table shows the transmission
code along with the transmission
description.
CodeDescription
UTen-speed automatic transmission 10R80
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Capacities and Specifications
CAPACITIES AND
SPECIFICATIONS - 2.0L
ECOBLUE
Use oil and fluid that meets the defined
specification and viscosity grade.
If you do not use oil and fluid that meets
the defined specification and viscosity
grade, it could result in:
• Component damage not covered by
the vehicle Warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance.
Air Conditioning System
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
Capacities
Refrigerant OilRefrigerantVariant
9.5 fl oz (280 ml)39.2 oz (1.11 kg)Vehicles without rear air conditioning.
5.4 fl oz (160 ml)28.2 oz (0.8 kg)Vehicles with rear air conditioning.
Materials
SpecificationName
WSH-M17B19-AMotorcraft® R-134a Refrigerant (U.S.)
R-134a Refrigerant / Frigorigène R-134a (Canada)
YN-19 (U.S.)
CYN-19-R (Canada)
WSH-M1C231-BMotorcraft® PAG Refrigerant Compressor Oil (U.S.)
Motorcraft® PAG Refrigerant Compressor Oil / Huile
PAG pour compresseur frigorifique Motorcraft®
(Canada)
YN-12-D (U.S. & Canada)
373
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Capacities and Specifications
Engine
Engine Oil
E258300
An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
the International Lubricants Specification
Advisory Committee (ILSAC).
We recommend Motorcraft® motor oil for
your vehicle. If Motorcraft® oil is not
available, use motor oils of the
recommended viscosity grade that meet
API FA-4 requirements.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
Capacities
Including the Oil FilterVariant
3.0 gal (11.5 L)All.
Note: The quantity of engine oil required to raise the indicated level on the dipstick from
minimum to maximum is 0.5 gal (2 L).
Materials
SpecificationName
WSS-M2C214-B1Motorcraft® SAE 5W-30 F-150 Diesel Motor Oil
(U.S.)
Motorcraft® SAE 5W-30 F-150 Diesel Motor Oil /
Huile moteur diesel F-150 SAE 5W-30 Motorcraft®
(Canada)
XO-5W30-QFA (U.S. & Canada)
Note: Do not use more than 0.3 gal (1 L) of
the alternative engine oil between
scheduled service intervals.
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Capacities and Specifications
Engine Coolant
Capacities
QuantityVariant
2.7 gal (10.4 L)AWD/RWD vehicles without a fuel fired heater or
an auxiliary heater.
3.1 gal (11.7 L)AWD/RWD vehicles with a fuel fired heater.
3.1 gal (11.8 L)AWD/RWD vehicles with an auxiliary heater.
3.5 gal (13.4 L)AWD/RWD vehicles with a fuel fired heater and an
auxiliary heater.
Materials
SpecificationName
WSS-M97B57-A2Motorcraft® Yellow Prediluted Antifreeze/Coolant
(U.S.)
Motorcraft® Yellow Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué jaune
Motorcraft® (Canada)
VC-13DL-G (U.S.)
CVC-13DL-G (Canada)
Fuel Tank
Capacities
QuantityVariant
25.1 gal (95 L)Vehicles with standard fuel tank.
30.5 gal (115.4 L)Vehicles with larger fuel tank.
Washer Reservoir
Capacities
QuantityVariant
1.2 gal (4.5 L)All.
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Capacities and Specifications
Materials
SpecificationName
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
Diesel Exhaust Fluid Tank
Capacities
QuantityVariant
6.3 gal (24 L)All.
Brake System
Materials
SpecificationName
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid (U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft® (Canada)
PM-20 (U.S. & Canada)
Locks
Materials
SpecificationName
-Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
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Capacities and Specifications
Grease
Materials
SpecificationName
ESA-M1C75-BMotorcraft® Premium Long-Life Grease (U.S.)
Motorcraft® Premium Long-Life Grease / Graisse
longue durée de qualité première Motorcraft®
(Canada)
XG-1-E1 (U.S. & Canada)
CAPACITIES AND
SPECIFICATIONS - 3.5L
DURATEC
Use oil and fluid that meets the defined
specification and viscosity grade.
If you do not use oil and fluid that meets
the defined specification and viscosity
grade, it could result in:
• Component damage not covered by
the vehicle Warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance.
Air Conditioning System
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
Capacities
Refrigerant OilRefrigerantVariant
9.5 fl oz (280 ml)39.2 oz (1.11 kg)Vehicles with rear air conditioning.
5.4 fl oz (160 ml)28.2 oz (0.8 kg)Vehicles without rear air conditioning.
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Capacities and Specifications
Materials
SpecificationName
WSH-M17B19-AMotorcraft® R-134a Refrigerant (U.S.)
R-134a Refrigerant / Frigorigène R-134a (Canada)
YN-19 (U.S.)
CYN-19-R (Canada)
WSH-M1C231-BMotorcraft® PAG Refrigerant Compressor Oil (U.S.)
Motorcraft® PAG Refrigerant Compressor Oil / Huile
PAG pour compresseur frigorifique Motorcraft®
(Canada)
YN-12-D (U.S. & Canada)
Engine
Engine Oil
E142732
E275759
An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
the International Lubricants Specification
Advisory Committee (ILSAC).
We recommend Motorcraft® motor oil for
your vehicle. If Motorcraft® oil is not
available, use motor oils of the
recommended viscosity grade that meet
API SN PLUS requirements and display the
API Certification Mark for gasoline engines.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
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Capacities and Specifications
Capacities
Including the Oil FilterVariant
6.0 qt (5.7 L)All.
Note: The quantity of engine oil required to raise the indicated level on the dipstick from
minimum to maximum is 1.0 qt (0.9 L).
Materials
SpecificationName
WSS-M2C945-B1Engine Oil - SAE 5W-20 - Synthetic Blend Motor Oil
(U.S.)
Engine Oil - SAE 5W-20 - Super Premium Motor Oil
/ Huile moteur de très haute qualité SAE 5W-20
Motorcraft® (Canada)
XO-5W20-Q1SP (U.S.)
CXO-5W20-LSP6 (Canada)
Note: Do not use more than 0.3 gal (1 L) of
the alternative engine oil between
scheduled service intervals.
Alternative Engine Oil for Extremely
Cold Climates
To improve engine cold start performance,
we recommend that you use the following
alternative engine oil where the ambient
temperature reaches -22°F (-30°C) or
below.
Materials
SpecificationName
WSS-M2C947-B1Engine Oil - SAE 0W-20 - Synthetic Blend Motor Oil
(U.S.)
(Canada)
XO-0W20-Q1SP (U.S.)
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Capacities and Specifications
E240522
Engine Coolant
Capacities
QuantityVariant
15.1 qt (14.25 L)All.
Materials
SpecificationName
WSS-M97B57-A2Motorcraft® Yellow Prediluted Antifreeze/Coolant
(U.S.)
Motorcraft® Yellow Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué jaune
Motorcraft® (Canada)
VC-13DL-G (U.S.)
CVC-13DL-G (Canada)
Fuel Tank
Capacities
QuantityVariant
25.1 gal (95 L)Vehicles with standard fuel tank.
30.5 gal (115.4 L)Vehicles with larger fuel tank.
380
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Capacities and Specifications
Washer Reservoir
Capacities
QuantityVariant
4.8 qt (4.5 L)All.
Materials
SpecificationName
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
Brake System
Materials
SpecificationName
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid (U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft® (Canada)
PM-20 (U.S. & Canada)
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Capacities and Specifications
Rear Axle
Capacities
QuantityVariant
2.9 qt (2.72 L)Rear axle fluid, vehicles with limited slip differential.
3.0 qt (2.84 L)Rear axle fluid, vehicles with conventional differen-
tial.
0.1 qt (118 ml)Rear axle friction modifier.
Note: Ford rear axles contain a synthetic lubricant that does not require changing unless
you submerge the axle in water.
Materials
SpecificationName
WSS-M2C942-AMotorcraft® SAE 75W-85 Premium Synthetic
Hypoid Gear Lubricant (U.S.)
Motorcraft® SAE 75W-85 Premium Synthetic
Hypoid Gear Lubricant / Huile synthétique de haute
qualité pour engrenages hypoïdes SAE 75W-85
Motorcraft® (Canada)
XY-75W85-QL (U.S. & Canada)
EST-M2C118-AMotorcraft® Additive Friction Modifier (U.S.)
Motorcraft® Additive Friction Modifier / Additif
modificateur de friction Motorcraft® (Canada)
XL-3 (U.S.)
CXL-3 (Canada)
Locks
Materials
SpecificationName
-Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Grease
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Capacities and Specifications
Materials
SpecificationName
ESA-M1C75-BMotorcraft® Premium Long-Life Grease (U.S.)
Motorcraft® Premium Long-Life Grease / Graisse
longue durée de qualité première Motorcraft®
(Canada)
XG-1-E1 (U.S. & Canada)
CAPACITIES AND
SPECIFICATIONS - 3.5L
ECOBOOST™
Use oil and fluid that meets the defined
specification and viscosity grade.
If you do not use oil and fluid that meets
the defined specification and viscosity
grade, it could result in:
• Component damage not covered by
the vehicle Warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance.
Air Conditioning System
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
Capacities
Refrigerant OilRefrigerantVariant
9.5 fl oz (280 ml)39.2 oz (1.11 kg)Vehicles with rear air conditioning.
5.4 fl oz (160 ml)28.2 oz (0.8 kg)Vehicles without rear air conditioning.
383
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Capacities and Specifications
Materials
SpecificationName
WSH-M17B19-AMotorcraft® R-134a Refrigerant (U.S.)
R-134a Refrigerant / Frigorigène R-134a (Canada)
YN-19 (U.S.)
CYN-19-R (Canada)
WSH-M1C231-BMotorcraft® PAG Refrigerant Compressor Oil (U.S.)
Motorcraft® PAG Refrigerant Compressor Oil / Huile
PAG pour compresseur frigorifique Motorcraft®
(Canada)
YN-12-D (U.S. & Canada)
Engine
Engine Oil
E142732
E276075
An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
the International Lubricants Specification
Advisory Committee (ILSAC).
We recommend Motorcraft® motor oil for
your vehicle. If Motorcraft® oil is not
available, use motor oils of the
recommended viscosity grade that meet
API SN PLUS requirements and display the
API Certification Mark for gasoline engines.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
384
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Capacities and Specifications
Capacities
Including the Oil FilterVariant
6.0 qt (5.7 L)All.
Note: The quantity of engine oil required to raise the indicated level on the dipstick from
minimum to maximum is 1.0 qt (0.9 L).
Materials
SpecificationName
WSS-M2C946-B1Engine Oil - SAE 5W-30 - Synthetic Blend Motor Oil
(U.S.)
Engine Oil - SAE 5W-30 - Super Premium Motor Oil
/ Huile moteur de très haute qualité SAE 5W-30
Motorcraft® (Canada)
XO-5W30-Q1SP (U.S.)
CXO-5W30-LSP6 (Canada)
Note: Do not use more than 0.3 gal (1 L) of
the alternative engine oil between
scheduled service intervals.
Alternative Engine Oil for Extremely
Cold Climates
To improve engine cold start performance,
we recommend that you use the following
alternative engine oil where the ambient
temperature reaches -22°F (-30°C) or
below.
Materials
SpecificationName
WSS-M2C953-B1Engine Oil - SAE 0W-30
385
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Capacities and Specifications
E240523
Engine Coolant
Capacities
QuantityVariant
16.4 qt (15.5 L)Vehicles with auxiliary heater.
14.9 qt (14.1 L)Vehicles without auxiliary heater.
Materials
SpecificationName
WSS-M97B57-A2Motorcraft® Yellow Prediluted Antifreeze/Coolant
(U.S.)
Motorcraft® Yellow Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué jaune
Motorcraft® (Canada)
VC-13DL-G (U.S.)
CVC-13DL-G (Canada)
386
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Capacities and Specifications
Fuel Tank
Capacities
QuantityVariant
25.1 gal (95 L)Vehicles with standard fuel tank.
30.5 gal (115.4 L)Vehicles with larger fuel tank.
Washer Reservoir
Capacities
QuantityVariant
4.8 qt (4.5 L)All.
Materials
SpecificationName
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
Brake System
Materials
SpecificationName
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid (U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft® (Canada)
PM-20 (U.S. & Canada)
387
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Capacities and Specifications
Rear Axle
Capacities
QuantityVariant
2.9 qt (2.72 L)Rear axle fluid, vehicles with limited slip differential.
3.0 qt (2.84 L)Rear axle fluid, vehicles with conventional differen-
tial.
0.1 qt (118 ml)Rear axle friction modifier.
Note: Ford rear axles contain a synthetic lubricant that does not require changing unless
you submerge the axle in water.
Materials
SpecificationName
WSS-M2C942-AMotorcraft® SAE 75W-85 Premium Synthetic
Hypoid Gear Lubricant (U.S.)
Motorcraft® SAE 75W-85 Premium Synthetic
Hypoid Gear Lubricant / Huile synthétique de haute
qualité pour engrenages hypoïdes SAE 75W-85
Motorcraft® (Canada)
XY-75W85-QL (U.S. & Canada)
EST-M2C118-AMotorcraft® Additive Friction Modifier (U.S.)
Motorcraft® Additive Friction Modifier / Additif
modificateur de friction Motorcraft® (Canada)
XL-3 (U.S.)
CXL-3 (Canada)
Locks
Materials
SpecificationName
-Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Grease
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Capacities and Specifications
Materials
SpecificationName
ESA-M1C75-BMotorcraft® Premium Long-Life Grease (U.S.)
Motorcraft® Premium Long-Life Grease / Graisse
longue durée de qualité première Motorcraft®
(Canada)
XG-1-E1 (U.S. & Canada)
BULB SPECIFICATION CHART
Exterior Lamps
Power (watt)SpecificationLamp
5W5WBody side marker lamp.
21/5P21/5WBrake and rear lamp.
16W16WHigh mounted stoplamp.
5W5WChassis cab rear marker lamp.
55H11Cornering lamp.
24PY24W
Front direction indicator lamp.
1
213457NAK
Front direction indicator lamp.
2
35H8Front fog lamp.
LED.LED.Front side lamp.
LED.LED.Front side marker lamp.
LED.LED.
Daytime running lamps.
1
5W5WLicense plate lamp.
25D5S
Headlamp low beam and headlamp
high beam.
1
55H11
Headlamp low beam and daytime
running lamps.
2
609005
Headlamp high beam.
2
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Capacities and Specifications
Power (watt)SpecificationLamp
21PY21WRear direction indicator lamp.
21P21WRear fog lamp.
21P21WReversing lamp.
5W5WRoof outline marker lamp.
16W16WSide repeater lamp - high watt.
5WY5WSide repeater lamp - low watt.
LED.LED.Rear flood lamps.
1
Vehicles with High Intensity Discharge Headlamps.
2
Vehicles with Halogen Headlamps.
Note: If the LED fails have your vehicle checked as soon as possible.
Interior Lamps
Power (watt)SpecificationLamp
6W6WFront interior lamp.
6Festoon
Front interior lamp - vehicles with anti-
theft alarm.
10211 FestoonLuggage compartment lamp.
6W6WMap reading lamp.
10211 FestoonSide door entrance lamp.
Note: If the LED fails have your vehicle checked as soon as possible.
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Capacities and Specifications
CONNECTED VEHICLE
REQUIREMENTS
Connected service and related feature
functionality requires a compatible vehicle
network.
Some remote features require a
subscription. For additional information,
see the FordPass app. Some restrictions,
third party terms and message or data
rates may apply.
CONNECTED VEHICLE
LIMITATIONS
Evolving technology or evolving cellular
networks could affect functionality and
availability, or continued provision of some
features. These changes could even stop
some features from functioning.
CONNECTING THE VEHICLE TO
A MOBILE NETWORK
What Is the Modem
The modem enables access to
a range of features built into your
vehicle.
Enabling and Disabling the Modem
- Vehicles With: 4.2 Inch
Information and Entertainment
Display Screen
1. Select Settings.
2. Select Connectivity Features .
3. Select Data sharing .
4. Switch connectivity features on or off.
Enabling and Disabling the Modem
- Vehicles With: 8 Inch Information
and Entertainment Display Screen
1. Select Settings.
2. Select FordPass Connect.
3. Select Connectivity Settings.
4. Switch connectivity features on or off.
Connecting FordPass to the
Modem
1. Make sure that the modem is enabled
using the vehicle settings menu.
2. Open the FordPass app on your device
and log in.
3. Add your vehicle or select your vehicle
if already added.
4. Select the option for vehicle details.
5. Select the option to activate your
vehicle.
6. Make sure that the name on the screen
matches the name shown in your
FordPass account.
7. Confirm that FordPass account is
connected to the modem .
CONNECTING THE VEHICLE TO
A WI-FI NETWORK
1. Select Settings.
2. Select Wi-Fi.
3. Switch System Wi-Fi on.
4. Select View Available Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
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Connected Vehicle
CONNECTED VEHICLE – TROUBLESHOOTING
Wi-Fi Network
Possible Cause and ResolutionSymptom
I cannot connect to a Wi-Fi
network.
– Password error.
• Enter the correct network password.
– Weak network signal.
• Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Multiple access points in range with the same SSID.
• Use a unique name for your SSID. Do not use the
default name unless it contains a unique identifier,
for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection.
– Weak network signal.
• Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot
but the network signal
strength is weak.
– Obstructed network signal.
• If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.
• If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the hotspot.
• If your vehicle is in a garage and you have the
garage door closed, open the garage door.
I cannot see a network in the
list of available networks
that I expect to see.
– Hidden network.
• Make the network visible and try again.
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Connected Vehicle
Possible Cause and ResolutionSymptom
I cannot see the Wi-Fi
hotspot name when I search
for Wi-Fi networks on my
cell phone or other device.
– System limitation.
• Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at
this time.
– Weak network signal
• Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
• Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
– No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
• Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Mobile Network
Possible Cause and ResolutionSymptom
– Modem is not enabled.
• Switch connectivity features on.
– Weak network signal.
• Move your vehicle closer to a place where the
network signal is not obstructed.
I cannot confirm the
connection of FordPass
account to the modem.
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Connected Vehicle
CREATING A WI-FI HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
1. Select Settings.
2. Select FordPass Connect.
3. Select Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
4. Select Settings.
5. Select Edit.
6. Select Wi-Fi Visibility.
Note: The Wi-Fi Visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password
1. Select Settings.
2. Select FordPass Connect.
3. Select Vehicle Hotspot.
4. Select Settings.
Note: The SSID is the hotspot name.
5. Select View Password.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, turn on Wi-Fi and select
the hotspot from the list of available
Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note: The vehicle network carrier’s portal
opens on your device.
2. If the portal does not open on your
device, open a website and it redirects
to the vehicle network carrier’s portal.
Note: Secure websites do not redirect.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier’s portal when you connect a device.
Visit the vehicle network carrier’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE WI-FI
HOTSPOT NAME OR
PASSWORD
1. Select Settings.
2. Select FordPass Connect.
3. Select Vehicle Hotspot.
4. Select Settings.
5. Select Edit.
6. Select Change SSID Name.
7. Enter your required SSID.
8. Select Done.
9. Select Change Password .
10. Enter your required password.
11. Select Done.
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Wi-Fi Hotspot
GENERAL INFORMATION
Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
• AM: 530-1710 kHz
• FM: 87.9-107.9 MHz
Note: Listening to loud audio for long
periods of time could damage your hearing.
Radio Reception Factors
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
AUDIO UNIT - VEHICLES
WITHOUT: SYNC
Switching the Audio Unit On and
Off
Adjusting the Volume
E248939
Selecting the Radio
Press the button to select radio
mode.
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Audio System
Press the button again to display the
available radio sources. Repeatedly press
the button to scroll through the available
radio sources.
Changing Radio Stations
Manual Tuning
E248947
Note: You can change radio stations using
the seek buttons.
Note: You can recall radio stations using
the numeric preset buttons.
Selecting Media
E100027
Press the button to select media
mode.
Press the button again to display
the available media sources. Repeatedly
press the button to scroll through the
available media sources.
Scrolling Through the Menu
Options
E248947
Selecting a Menu Option
E248946
Returning to the Previous Screen
Seek Up and Next Track Button
Select to skip to the next track.
Press and hold the button to fast
forward through the track.
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Audio System
Seek Down and Previous Track
Button
Select to return to the beginning
of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media
In media mode, press the button
to pause playback. Press the
button again to resume
playback.
In radio mode, press the button to mute
the radio. Press the button again to
unmute.
Switching the Screen On and Off
System Settings
E142607
Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume.
Using a Cell Phone
You can make a call from a
recent call list, contact list or dial
a number.
AUDIO UNIT - VEHICLES WITH:
SYNC 3
Switching the Audio Unit On and
Off
Adjusting the Volume
E248939
Changing Radio Stations
Manual Tuning
E270235
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Audio System
Note: You can change radio stations using
the seek buttons.
Note: You can recall radio stations using
the preset buttons on the touchscreen.
Seek Up and Next Track Button
Select to skip to the next track.
Press and hold the button to fast
forward through the track.
Seek Down and Previous Track
Button
Select to return to the beginning
of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media
Select to play a track. Press the
button again to pause the track.
In radio mode, press the button to mute
the radio. Press the button again to
unmute.
Switching the Screen On and Off
Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume.
AM/FM RADIO - VEHICLES
WITHOUT: SYNC
Selecting a Radio Source
Press the button to display the
available radio sources.
Repeatedly press the button to scroll to
the desired radio source.
Press the OK button.
Station Presets
To store a radio station, press and hold one
of the numeric preset buttons.
Note: Six presets can be stored for each
radio source.
Manually Changing Radio Stations
E248947
Rotate the control to change the
frequency.
Automatically Changing Radio
Stations
Press to seek the next station up
the frequency band.
Press and hold to quickly seek
up the frequency band.
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Audio System
Press to seek the next station
down the frequency band.
Press and hold to quickly seek
down the frequency band.
Selecting a Station from the List
Press the OK button to view available
stations.
AUDIO UNIT CLOCK AND DATE
DISPLAYS - VEHICLES
WITHOUT: SYNC
Adjusting the Clock
E142607
Press the button.
Select the clock and follow the instructions
on the screen.
CONNECTING A BLUETOOTH
DEVICE - VEHICLES WITHOUT:
SYNC
Pairing a Device
E142607
Press the button.
Select Bluetooth and follow the
instructions on the screen.
Note: When pairing a new device, you can
choose to download contacts, set this as
the primary device and enable Emergency
Assistance.
STREAMING BLUETOOTH
AUDIO - VEHICLES WITHOUT:
SYNC
Selecting a Bluetooth Source
E100027
Press the button to display the
menu.
Repeatedly press the button to scroll to
the Bluetooth device.
Press the OK button.
Press the button to play the
track. Press the button again to
pause the track.
Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track.
Press the button once to return
to the beginning of the track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Note: Not all functions are supported by all
phones.
PLAYING MEDIA FROM A USB
DEVICE - VEHICLES WITHOUT:
SYNC
Supported Audio File Formats
You can play audio file formats including
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Note: The NTFS file system is not
supported.
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Audio System
Selecting the USB Device
E100027
Press the button to display the
menu.
Repeatedly press the button to scroll to
your USB device.
Press the OK button.
Playing from the USB Device
Press the button to play a track.
Press the button again to pause
the track.
Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track.
Press the button once to return
to the beginning of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Sorting by Categories
You can also sort and play music by
specific categories, for example artist or
album.
Press the OK button to view the available
categories.
USB PORT
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
USB Ports could be in the following
locations:
• In the instrument panel storage bin.
• On the instrument panel below the
climate controls.
The USB port allows you to plug in media
playing devices, memory sticks and charge
devices. See General Information (page
401).
The audio extension cable must be long
enough to allow the device to be safely
stored when your vehicle is moving.
USING VOICE RECOGNITION
Phone Voice Service
This system allows you to use the voice
recognition features of your phone and
focus on your driving.
E142599
Press the voice control button
on the steering wheel.
Note: This only works when connected via
Bluetooth. See Connecting a Bluetooth
Device (page 399).
Note: When using voice recognition use the
language set on the device.
Note: We recommend that you check your
data plan before using your phone voice
service through the system. Using them
could result in additional charges.
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Audio System
GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your Bluetooth
enabled cellular phone and portable media
player. This allows you to:
• Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist or Emergency Assistance
and applications via SYNC AppLink.
*
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message.
• Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
*
These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
SYNC support is available at your regional
Ford website. See SYNC™
Troubleshooting (page 409).
SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3.1 mph (5 km/h).
Safety Information
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
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SYNC™
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when you connect the cellular phone or
media player. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
No one can access system data without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the section on 911 Assist.
See SYNC™ Applications and Services
(page 405).
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is around you.
Initiating a Voice Session
E142599
Press the voice button. A list of
available voice commands
appears in the display.
Global Voice Commands
These voice commands are always
available. You can say them at any time.
Global voice commands
Gives you available commands you can use
on the current screen.
Help
Gives you a list of possible voice
commands.
List of Commands
This command ends the voice session. You
can also cancel a session by pressing seek
up, seek down, or holding the voice button
for two or more seconds.
Cancel
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SYNC™
Helpful Hints
• Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system.
• Speak naturally, without long pauses
between words.
• You can interrupt the system at any
time while it is speaking by pressing the
voice button. You can cancel a voice
session by pressing and holding the
voice button.
System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.
The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level
E142599
Press the voice button. When
prompted, say:
Action and DescriptionVoice Command
Provides more detailed interaction and
guidance. (Recommended for first time
users.)
Interaction Mode Standard
Provides less audible interaction and guid-
ance.
Interaction Mode Advanced
Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls.
To adjust this setting press the voice button, when prompted say:
Action and DescriptionVoice Command
When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
Phone Confirmation Off
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
Phone Confirmation On
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SYNC™
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
• Answering an incoming call.
• Ending a call.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's
Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the Settings button.
3. Select Bluetooth from the menu.
4. Press the OK button.
5. Select the option to add. This starts
the pairing process.
6. When a message to begin pairing
appears in the audio display, search for
SYNC on your device.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
downloading your phonebook.
Using Voice Commands
E142599
Make sure to switch on your
phone's Bluetooth feature
before starting the search. See
your device's manual if necessary.
Press the voice button and when
prompted say:
Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the audio
display.
Pair Phone
Phone Voice Commands
E142599
Press the voice button. You can
do things like place a phone call
and access text messages.
When prompted, say a command. See the
following table for examples of
commands.
Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
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SYNC™
__ is a dynamic listing, meaning that it
could be the name of anything, such as a
contact or phone number.
Phone Controls
Use the phone buttons on your steering
wheel to answer, reject, or hang up a call.
Accessing Features through the
Phone Menu
You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings.
1. Press the PHONE button to enter the
phone menu.
2. Scroll through the menu to view
contacts, text messages, and the
phone dialer.
SYNC™ APPLICATIONS AND
SERVICES
• 911 Assist: Can alert 911 in the event of
an emergency.
• SYNC AppLink: Allows you to connect
to and use certain applications (if your
phone is compatible).
These features may require activation.
Available AppLink enabled apps vary by
market.
911 Assist
WARNING: Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional.
WARNING: Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user switches 911 Assist to on
or off, that setting applies for all paired
phones. If 911 Assist is switched off, either
a voice message plays or a display message
or an icon comes on when your vehicle is
started and after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
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SYNC™
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
See Supplementary Restraints System
(page 51). Important information about
airbag deployment is in this chapter.
See Roadside Emergencies (page 261).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select:
Action and DescriptionMenu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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SYNC™
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note: You must pair and connect your
smartphone to SYNC to access AppLink.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website
Note: Availability of SYNC AppLink enabled
Apps will vary by region.
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
To Access Using the SYNC Menu
Press the Mobile Apps button to access
the menu on-screen. Then select:
Action and DescriptionMenu
Item
Scroll through the list of
available applications and
select a particular app.
Find
Mobile
Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
To Access Using Voice Commands
Press the voice button, then when prompted say:
Action and DescriptionVoice Command
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you
can press the voice button and speak commands specific to the
app, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.List Applications
Searches your connected mobile device for SYNC-compatible
mobile apps.
Find Applications
Use this command to discover the available voice commands.Help
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SYNC™
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
• To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
• To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app.
Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
Data is sent to Ford in the United States
through the connected device. The
information is encrypted and includes your
VIN, SYNC module number, anonymous
usage statistics and debugging
information. Updates may take place.
Note: You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
USING SYNC™ WITH YOUR
MEDIA PLAYER
SYNC supports digital media sources
including: iPod, Bluetooth devices, and
most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.
Media Sources
The AUX or MEDIA button allows you to
view and select available media sources.
Press the AUX or MEDIA button to view
your sources. Use the directional arrows
and OK button to select your source. You
can also use the steering wheel audio
controls.
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SYNC™
Audio Voice Commands
E142599
Press the voice button. You can
do things like play a specific song
or album, or tune to a radio
station. When prompted, say a command.
See the following table for example
commands. Not all commands may be
available on your vehicle.
Command
___ List of Commands
Help
Pause
Play
AM ___
FM ___
CD Player
Sirius Channel ___
USB
Bluetooth Audio
__ is a dynamic listing, meaning that it
could be the name of anything, such as an
artist, station, or media source.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use your regional Ford website at any time
to check your phone's compatibility,
register your account and set preferences
as well as access a customer
representative via an online chat (during
certain hours).
Website(s)Market
www.SYNCMyRide.comNorth America
www.SYNCMyRide.ca
www.sync-
maroute.ca
Phone issues
Possible solution(s)Possible cause(s)Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
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SYNC™
Phone issues
Possible solution(s)Possible cause(s)Issue
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
This may be a possible
phone malfunction.
Use the SYNCmyphone
feature available on the
website.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
This may be a limitation on
your phone's capability.
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts.
If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or
special ring tones associ-
ated with the missing
contact.
Depending upon your phone,
you may have to grant SYNC
permission to access your
phonebook contacts. Make
sure to confirm when
prompted by your phone
during the phonebook
download.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
I am having trouble
connecting my phone to
SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
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SYNC™
Phone issues
Possible solution(s)Possible cause(s)Issue
Try deleting your device
from SYNC, deleting SYNC
from your device and trying
again.
Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
This may be a possible
phone malfunction.
Update your device's firm-
ware.
Turn off the Auto phone-
book download setting.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not
working on SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Press the Phone button to
return to the Phone menu.
You are on the Select a
Character screen.
I cannot return to the Phone
menu when selecting a
contact.
USB and media issues
Possible solution(s)Possible cause(s)Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
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SYNC™
USB and media issues
Possible solution(s)Possible cause(s)Issue
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
The device is not connected.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
The file may be corrupted.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The song may have copy-
right protection, which does
not allow it to play.
Switch radio bands and
return to Sirius or switch the
feature off. You can then
change the Sirius station
using the directional
buttons.
Sirius Replay is active.
I cannot change the Sirius
station.
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SYNC™
Voice command issues
Possible solution(s)Possible cause(s)Issue
Review the phone voice
commands and the media
voice commands at the
beginning of their respective
sections.
You may be using the wrong
voice commands.
SYNC does not understand
what I am saying.
After pressing the voice icon,
wait until after the tone
sounds and Listening
appears before saying a
command. Any command
spoken before this does not
register with the system.
You may be speaking too
soon or at the wrong time.
Review the media voice
commands at the beginning
of the media section.
You may be using the wrong
voice commands.
SYNC does not understand
the name of a song or artist.
Say the song or artist
exactly as listed. If you say
"Play Artist Prince", the
system does not play music
by Prince and the Revolution
or Prince and the New
Power Generation.
You may be saying the
name differently than the
way you saved it.
Make sure you are saying the
complete title, such as
"California remix featuring
Jennifer Nettles".
If the song titles are in all
CAPS, you have to spell
them. LOLA requires you to
say "L-O-L-A".
The system may not be
reading the name the same
way you are saying it.
Do not use special charac-
ters in the title. The system
does not recognize them.
Review the Phone voice
commands at the beginning
of the phone section.
You may be using the wrong
voice commands.
SYNC does not understand
or is calling the wrong
contact when I want to
make a call.
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SYNC™
Voice command issues
Possible solution(s)Possible cause(s)Issue
Make sure you are saying the
contacts exactly as they are
listed. For example, if you
save a contact as Joe
Wilson, say "Call Joe
Wilson".
Using the SYNC phone
menu, open the phonebook
and scroll to the name
SYNC is having trouble
understanding. SYNC will
read the name to you, giving
you some idea of the
pronunciation SYNC is
expecting.
You may be saying the
name differently than the
way you saved it.
The system works better if
you list full names, such as
"Joe Wilson" rather than
"Joe".
The system may not be
reading the name the same
way you are saying it.
Do not use special charac-
ters, such as 123 or ICE, as
the system does not recog-
nize them.
Contacts in your phonebook
may be very short and
similar, or they may contain
special characters.
If a contact is in CAPS, you
have to spell it. JAKE
requires you to say "Call J-
A-K-E".
Your phonebook contacts
may be in CAPS.
AppLink issues
Possible solution(s)Possible cause(s)Issue
Ensure you have a compat-
ible smartphone; an Android
with OS 2.3 or higher or an
iPhone 3GS or newer with
iOS 5.0 or higher. Addition-
ally, ensure your phone is
An AppLink capable phone
is not connected to SYNC.
AppLink Mobile Applica-
tions: When I select "Find
New Apps," SYNC does not
find any applications.
paired and connected to
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SYNC™
AppLink issues
Possible solution(s)Possible cause(s)Issue
SYNC in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to
SYNC's USB port with an
Apple USB cable.
Ensure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Ensure the app is running on
your phone. Some appsAppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
login on the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open
their connection to SYNC,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps.
option, select that then
restart the app. If the app
does not have that option,
you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then
finding the particular app
and choosing 'Force stop.'
Don't forget to restart the
app afterwards, then select
"Find New Apps" on SYNC.
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SYNC™
AppLink issues
Possible solution(s)Possible cause(s)Issue
On an iPhone with iOS7+, to
force close an app, double
tab the home button then
swipe up on the app to close
it. Tab the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC's
Mobile App's Menu.
Reset the Bluetooth on your
phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle,
SYNC should be able to
automatically re-connect to
your phone if you press the
"Phone" button.
There is a Bluetooth bug on
some older versions of the
Android operating system
that may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned
off Bluetooth.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
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SYNC™
AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
available Bluetooth ports,
you will not see all of your
apps listed in SYNC's mobile
apps menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
SYNC System Reset
The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and
will not erase any information previously stored in the system (Such as paired devices,
phonebook, call history, text messages, or user settings). To perform a System Reset,
press and hold the Seek Up (>>) button while pressing and holding the Radio Power
button. Release both buttons after 2-3 seconds. Please allow a few minutes for the
reset to complete. After a few minutes has passed you can resume using the SYNC
system.
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SYNC™
GENERAL INFORMATION
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h).
Using the Touchscreen
E293823
Status bar.A
Home screen.B
Clock. See Settings (page 445).C
Outside air temperature.D
Feature bar.E
Status Bar
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
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SYNC™ 3
Automatic crash notification
system off.
Cell phone network signal
strength.
Feature Bar
E100027
Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 426).
E283811
Select to adjust climate settings
Select to make calls and access
the phonebook on your cell
phone. See Phone (page 436).
Select to use the navigation
system. See Navigation (page
437).
Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
443).
E280315
Select to adjust system settings.
See Settings (page 445).
Cleaning the Touchscreen
See Cleaning the Interior (page 323).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to
download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network
E280315
Select the settings option on the
feature bar.
1. Select Automatic Updates.
2. Select System Wi-Fi.
3. Switch System Wi-Fi on.
4. Select Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
Switching Automatic System Updates
On
E280315
Select the settings option on the
feature bar.
1. Select Automatic Updates.
2. Switch Automatic System Updates
on.
The system is now set to check for and
receive system updates when it is
connected to a Wi-Fi network.
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SYNC™ 3
Note: You can use the system when a
download is in progress.
Note: If the system is disconnected from
the Wi-Fi network when a download is in
progress, the download continues the next
time the system is connected to a Wi-Fi
network.
Additional Information and
Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to the local Ford
website.
USING VOICE RECOGNITION
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands. This allows you
to keep your hands on the steering wheel
and focus on what is in front of you.
E142599
Press the voice control button
on the steering wheel and wait
for the voice prompt.
Note: Press the voice control button again
to interrupt a voice prompt and begin
speaking.
Note: Turn the volume control when a voice
prompt plays to adjust the volume.
Note: Press and hold the voice control
button on the steering wheel to use Siri on
your iOS device.
The following voice commands are
designed to help you from any screen:
• List of Commands
• Help
The following tables list some of the more
frequently used voice commands. For a
complete list of voice commands, refer to
our website.
General
DescriptionVoice Command
Get a list of voice commands for a specific feature.
1
___ List of Commands
Cancel an active voice session.Cancel
Get a list of voice commands for a specific feature.
1
___ Help
Return to the previous screen.Go back
Go to the main menu.Main Menu
Go to the next page.Next Page
Go to the previous page.Previous Page
1
Add the name of the feature to the command.
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Entertainment
Audio Source
DescriptionVoice Command
Use the radio.Radio
Use the CD player.CD Player
Use a Bluetooth device.Bluetooth Stereo
Use a USB or media player.USB
Radio
DescriptionVoice Command
Listen to AM radio.AM
Tune to a specific AM frequency.
1
AM ___
Listen to SiriusXM radio.
2
Sirius Channel ___
Listen to FM radio.FM
Tune to a specific FM frequency.
1
FM ___
1
Add the radio frequency to two decimal places to the command.
2
You can say the Sirius channel name or number such as "Sirius Channel 16" or "Sirius
The Pulse".
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USB and Media Player
DescriptionVoice Command
Play your music by category.
1
Play Album ___
Play Artist ___
Play Genre ___
Play Playlist ___
Play Song ___
Play Audiobook ___
Play Podcast ___
Browse music on a USB device.
Browse All Albums
Browse All Artists
Browse All Audiobooks
Browse All Genres
Browse All Playlists
Browse All Podcasts
Browse All Songs
Browse your music by category on a USB device.
1
Browse Album ___
Browse Artist ___
Browse Audiobook ___
Browse Genre ___
Browse Playlist ___
Browse Podcast ___
1
Add an album name, artist name, audiobook name, genre name, playlist name, podcast
name or track name to the command. Say the name exactly as it appears on your device.
Climate (If Equipped)
You can control the temperature of the
vehicle using voice commands.
___ is a dynamic listing, meaning that for
climate voice commands it can be the
desired degrees for the temperature
setting.
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To adjust the temperature, say:
DescriptionVoice command
Adjust the temperature between 60–85°F
(15.5–29.5°C).
Set Temperature ___
Phone
DescriptionVoice Command
Pair a cell phone or Bluetooth enabled device.Pair Phone
Redial the last number that you dialed.Redial
Dial a number.
1
Dial ___
Call a specific contact from your phonebook.
2
Call ___
Call a specific contact from your phonebook at a
specific location.
3
Call ___ ___
Listen to a text message.Listen to Message
Listen to a specific text message from a list of text
messages.
Listen to Message ___
Reply to the last text message.Reply to Message
1
Add the number you want to dial to the command.
2
Add a contact name from your phonebook to the command. Say the first and last name
of your contact exactly as it appears on your device.
3
Add a contact name and location from your phonebook to the command. Say the first
and last name of your contact exactly as it appears on your device.
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Navigation (If Equipped)
Setting a Destination
DescriptionVoice Command
Enter a destination address. When prompted,
provide the house number, the street and city.
Find an Address
Search for a point of interest by name or by category.Find a Place
Search for a nearby point of interest by category.
1
Find the Next ___
Search for a point of interest category.
1
Find a POI Category
Set your saved home address as your destination.Drive Home
Set your saved place of work as your destination.Drive to Work
Display and select from a list of previous destina-
tions.
Show Previous Destinations
Display and select from a list of favorite destinations.Show Favorites
1
Add a point of interest category or the name of a major brand or chain to the command.
Route Guidance
DescriptionVoice Command
Cancel the current route.Cancel Route
Select an alternate route.Detour
Repeat the last guidance prompt.Repeat Instruction
Display an overview of the route.Show Route
Display a list of traffic events on your route.Show Traffic
Display the map on the touchscreen.Show Map
Display a two-dimensional map with north toward
the top of the touchscreen.
North Up
Display a two-dimensional map with the direction
you are traveling toward the top of the touchscreen.
Heading Up
Display a three-dimensional map with the direction
you are traveling toward the front.
Show 3D
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Apps
General
DescriptionVoice Command
Start an app. The system prompts your for the app
name.
Mobile Applications
Get a list of apps running on your device.List Applications
Search and connect to apps running on your device.Find Applications
Active App
DescriptionVoice Command
Get a list of voice commands for a specific app.
1
___ Help
Close an app.
1
Exit ___
1
Add an app name to the command.
SiriusXM Traffic and Travel Link (If Equipped)
DescriptionVoice
command
Displays a list of traffic incidents.Show
Traffic
Displays the current weather map.Show
Weather
Map
Displays a list of fuel prices.Show Fuel
Prices
Displays the 5 day weather forecast.Show 5
Day Fore-
cast
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Voice Settings
DescriptionVoice Command
Go to the voice settings menu.Voice Settings
Switch long voice prompts on.Interaction Mode Novice
Switch short voice prompts on.Interaction Mode Advanced
Switch call confirmation on. The system prompts
you to confirm before making a call.
Phone Confirmation On
Switch call confirmation off. The system does not
prompt you to confirm before making a call.
Phone Confirmation Off
Switch the display of voice commands on.Voice Command Lists On
Switch the display of voice commands off.Voice Command Lists Off
Automatic Blower Motor Speed
Reduction
If necessary, the system decreases the
blower motor speed when you are using
voice commands to reduce the amount of
background noise in your vehicle. It returns
to normal when you are finished.
Switching Automatic Blower Motor
Speed Reduction Off
Simultaneously press the A/C and
recirculated air buttons.
ENTERTAINMENT
A
B
E293491
Audio source. Select to choose
a different audio source.
A
Presets. Swipe left to view more
presets.
B
You can access these options using the
touchscreen or voice commands.
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SYNC™ 3
Sources
Press this button to select the source of
media you want to listen to.
Menu Item
AM
FM
1
SIRIUS
1
CD
The name of the USB that is plugged in displays here.USB
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, they
display here as individual source selections.
Apps
1
This feature may not be available in all markets and requires an active subscription.
AM/FM Radio
Tuning a Station
You can use the tune or seek controls on
the radio bezel to select a station.
To tune a station using the
touchscreen, select:
Menu Item
Direct Tune
A pop up appears, allowing you to type in
the frequency of a station. You can only
enter a valid station for the source you are
currently listening to.
You can press the backspace button to
delete the previously entered number.
Once you have entered the station's
call numbers, you can select:
Action and Descrip-
tion
Menu Item
Press to begin
playing the station
you have entered.
Enter
Press to exit
without changing
the station.
Cancel
Presets
To set a new preset, tune to the station
and then press and hold one of the
memory preset buttons. The audio mutes
briefly while the system saves the station
and then returns.
You may be able to add additional preset
pages using the settings option on the
feature bar.
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SYNC™ 3
SiriusXM® Satellite Radio (If
Activated)
Note: This feature may not be available in
all markets and requires an active
subscription.
E234451
SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of SiriusXM satellite radio channels,
and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming. This includes canceling,
moving or adding particular channels, and
its prices, at any time, with or without notice
to you. We are not responsible for any such
programming changes.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
The following buttons are available for SiriusXM:
Action and DescriptionMenu Item
Touch this button to see a list of available stations.Browse
A pop-up appears, allowing you to type in the call numbers of
a station.
Direct Tune
Once you enter the stations call numbers, you can select:
The system tunes to the station you select.Enter
You exit the pop-up and the current station
continues to play.
Cancel
You can press the backspace button to delete the previous
number.
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Action and DescriptionMenu Item
Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.
Replay
When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.
Live
Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.
ALERT
Selecting this button allows you to enable and edit alerts. See
Settings (page 445).
Memory Presets
To set a preset, tune to the station then
press and hold one of the memory preset
buttons. The audio mutes briefly while the
system saves the station and returns once
the station is stored.
You may be able to add additional preset
pages using the settings option on the
feature bar.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. See
Settings (page 445).
SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential Reception Issues
For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interfer-
ence and the audio system may mute.
Satellite radio signal
interference
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Troubleshooting Tips
ActionCauseMessage
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide or the
Sirius XM Settings tile to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio™ Information (If
Available)
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 445).
Note: HD Radio broadcasts are not
available in all markets.
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SYNC™ 3
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit:
Website
www.hdradio.com
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen:
E142616
The HD logo is grey when acquiring a digital
station, and then changes to orange when
digital audio is playing. When this logo is
available, you may also see Title and Artist
fields on-screen.
The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
Note: There is also an additional feature
for stations that have more than 1 HD
multicast (For example, HD1 or HD2). The
HD logo and Radio text appears as a button.
Pressing this button allows you to cycle
through all of the HD stations on that
specific frequency. For example, if you are
on 101.1 and it has HD1, HD2, HD3, pressing
the button repeatedly causes the radio to
cycle through the HD stations in a cyclic
increasing order.
When HD Radio broadcasts are active, you can access the following functions:
Action and DescriptionMessage
Allows you to save an active channel as a memory preset.
Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound
returns when the channel saves. When switching to an HD2
or HD3 memory preset, the sound mutes before the digital
audio plays, because the system has to reacquire the digital
signal.
Presets
Note: As with any station you save, you cannot access the saved station if your vehicle is
outside the station’s reception area.
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HD Radio Reception and Station Troubleshooting
Potential Reception Issues
If you are listening to a multicast station and you are on the
fringe of the reception area, the station may mute due to
weak signal strength.
Reception area
If you are listening to HD1, the system changes back to the
analog broadcast until the digital broadcast is available again.
However, if you are listening to any of the possible HD2-HD7
multicast channels, the station mutes and stays muted unless
it is able to connect to the digital signal again.
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the analog
version. Once the receiver verifies the station is an HD Radio
station, it shifts to the digital version. Depending on the station
quality, you may hear a slight sound change when the station
changes from analog to digital. Blending is the shift from
analog to digital sound or digital back to analog sound.
Station blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
Potential Station Issues
ActionCauseIssues
No action required. This is a
broadcast issue.
This is poor time alignment by
the radio broadcaster.
Echo, stutter, skip or
repeat in audio.
Increase or decrease in
audio volume.
No action required. The recep-
tion issue may clear up as you
continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or
blending in and out.
No action required. This is
normal behavior. Wait until the
audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is available.
There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset or Direct Tune.
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Potential Station Issues
ActionCauseIssues
No action required. The station
is not available in your current
location.
The previously stored multicast
preset or direct tune is not
available in your current recep-
tion area.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.
Fill out the station issue form.
1
Data service issue by the radio
broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue form.
1
Data service issue by the radio
broadcaster.
There is no text
information shown for
currently selected
frequency.
1
You can find the form here:
Website
http://hdradio.com/stations/feedback
HD Radio Technology manufactured under
license from iBiquity Digital Corporation
and foreign patents. HD Radio and the HD
and HD Radio logos are proprietary
trademarks of DTS. The vehicle
manufacturer and DTS are not responsible
for the content sent using HD Radio
technology. Content may be changed,
added or deleted at any time at the station
owner's discretion.
CD (If equipped)
Once you select this option, the system
returns you to the main audio screen.
The current audio information appears on
the screen.
The following buttons are also available:
FunctionButton
You can use the browse button to select a track.Browse
Select this button and a small number one displays to indicate
the track is set to repeat.
Repeat
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FunctionButton
For MP3 CDs, this button allows you to toggle through repeat
off, repeat one track (a small number one displays), and repeat
current folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk play
in random order.
Shuffle
You can use the forward, reverse, pause or
play buttons to control the audio playback.
Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you to
access media that you store on your
Bluetooth device or USB device such as
music, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting through
three modes: repeat off (button not highlighted), repeat all
(button highlighted) and repeat track (button highlighted with
a small number one).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause or
play buttons to control the audio playback.
To get more information about the
currently playing track, press the cover art
or Info button.
For some devices, SYNC 3 is able to
provide 30-second skip buttons when you
listen to audio books or podcasts. These
buttons allow you to skip forward or
backward within a track.
While playing audio from a USB device you
can look for certain music by selecting the
following:
FunctionButton
If available, displays the list of tracks in the
Now Playing playlist.
Browse
This option, which is available under
browse, allows you to play all tracks or to
filter the available media into one of the
below categories.
New Search
Play All
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FunctionButton
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio books
Composers
This button allows you to choose a specific
letter to view within the category you are
browsing.
A-Z Jump
If available, this allows you to browse the
folders and files on your USB device.
Explore Device
USB Ports
E211463
The USB ports are in the center console or
behind a small access door in the
instrument panel.
This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Select this option to play audio from your
USB device.
Apps
The system supports the use of certain
audio apps such as iHeartRadio through a
USB or Bluetooth enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 443).
Supported Media Players, Formats
and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
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SYNC™ 3
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
PHONE
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Check the compatibility of your device on
the regional website.
Pairing Your Cell Phone for the
First Time
Go to the settings menu on your cell phone
and switch Bluetooth on.
Select the phone option on the
feature bar.
1. Select Add Phone.
Note: A prompt alerts you to search for your
vehicle on your cell phone.
2. Select your vehicle on your cell phone.
Note: A number appears on your cell phone
and on the touchscreen.
3. Confirm that the number on your cell
phone matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your cell phone.
4. Download the phonebook from your
cell phone when you are prompted.
Note: If you pair more than one cell phone,
use the phone settings to specify the
primary phone. You can change this setting
at any time.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list of
previous calls.
Contacts
Display a smart search form to look up your
contacts. Use the List button to
alphabetically sort your contacts.
Change Device
Display the list of paired or connected
devices that you can select.
Phone Settings
Change ring tones, alerts or pair another
phone.
Do Not Disturb
Reject incoming calls and switch ring tones
and alerts off.
Phone Keypad
Directly dial a number.
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SYNC™ 3
Mute
Mute the microphone.
Text Messaging
Setting Text Message Notification
iOS
1. Go to the settings menu on your cell
phone.
2. Select Bluetooth.
3. Select the information icon to the right
of your vehicle.
4. Switch text message notification on.
Android
1. Go to the settings menu on your cell
phone.
2. Select Bluetooth.
3. Select the profiles option.
4. Select the phone profile.
5. Switch text message notification on.
Using Text Messaging
DescriptionMenu Item
Hear the text message.Hear It
View the text message.View
Call the sender.Call
Reply to the text message with a standard text message.Reply
Apple CarPlay (If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the
touchscreen.
Note: Certain features of the system are
not available when you are using Apple
CarPlay.
Switching Apple CarPlay Off
Select the settings option on the
feature bar.
1. Select Apple CarPlay Preferences.
2. Switch Apple CarPlay off.
Android Auto (If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the
touchscreen.
Note: You might need to enable Android
Auto from the settings menu.
Note: Certain features of the system are
not available when you are using Android
Auto.
Switching Android Auto Off
Select the settings option on the
feature bar.
1. Select Android Auto.
2. Switch Android Auto off.
NAVIGATION
Note: For more information, refer to our
website.
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SYNC™ 3
Select the navigation option on
the feature bar.
E297557
Map view menu.A
Zoom out.B
Zoom in.C
Route guidance menu.D
Destination entry menu.E
Setting a Destination
Destination Entry Menu
DescriptionItem
Enter a destination address.Search
Display and select from a list of previous destinations.Previous Destinations
Set your saved home address as your destinationHome
Set your saved place of work as your destination.Work
Display and select from a list of favorite destinations.Favorites
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SYNC™ 3
Setting a Destination Using the Text
Entry Screen
E297558
Text entry field.A
Automatic suggestions based on
the text you enter.
B
Information icon.C
Search.D
Keyboard settings.E
Note: Select one of the suggestions to
copy the detail to the text entry field.
You can search by entering all or part of
the destination, such as the Address, POI
Category or Name, Intersection, City,
Latitude/Longitude, etc. Tips: If you do
not specify a location, the system will
use the current vehicle location. You can
specify a location by address, city, state
or zip code. For additional search support,
please visit: support.ford.com.
Note: Press the button in the top right-hand
corner of the main map to display estimated
time of arrival, remaining travel time or
distance to destination.
Setting a Destination Using the Map
Screen
E297559
Re-center the map.A
Selected location.B
3D map rotation. Swipe left or
right.
C
Start route guidance.D
Destination name.E
Select the location on the map.
Select Start to begin route guidance.
Changing the Format of the Map
Display the map in one of the following
formats:
• A two-dimensional map with the
direction you are traveling toward the
top of the screen.
• A two-dimensional map with north
toward the top of the screen.
• A three-dimensional map with the
direction you are traveling toward the
front.
Zoom
Display more or less detail on the map.
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SYNC™ 3
Note: You can use pinch gestures to zoom
in and out. Place two fingers on the screen
and move them apart to zoom in. Place two
fingers on the screen and bring them
together to zoom out.
Route Guidance
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F
A
Turn indicator. Select to hear the
last voice prompt.
A
Point of interest.B
Estimated time of arrival,
distance to destination or time
to destination.
C
Current road.D
Mute guidance prompts.E
Cancel route guidance.F
Note: To change guidance prompt volume,
turn the volume control when a guidance
prompt plays.
Route Guidance Menu
DescriptionMenu Item
Adjust your map preferences for when route guidance is active.Screen View
View a full screen map when route guidance is active.Full Map
View highway exit information for your current route.Highway Exit Info
View the turn list for your current route. Select a road to avoid
it.
Turn List
You can find the SiriusXM Traffic and Travel Link information
by pressing this button. This information requires an active
subscription to SiriusXM Traffic and Travel Link. When a route
is not active, a list of nearby traffic incidents displays. When a
route is active, you can choose to display a list of traffic nearby
or on the route.
Traffic List
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SYNC™ 3
DescriptionMenu Item
Adjust navigation settings. See Settings (page 445).Navigation Settings
View information about your current location.Where Am I?
Cancel route guidance.Cancel Route
View the entire current route on the map.View Route
View an alternative route compared to your current one.Detour
Change the order or remove waypoints.Edit Waypoints
The system determines the order of waypoints for you.Optimize Order
Go to the next screen and start the new route.Go
Adjusting the Guidance Prompt
Volume
Turn the volume control when a guidance
prompt plays to adjust the volume.
Note: If you have inadvertently adjusted
the volume to zero, press the turn indicator
button to play the last voice prompt and
then adjust the volume to the desired level.
Muting Guidance Prompts
Select the mute option on the
screen to mute guidance
prompts.
Note: The system mutes the next and all
future guidance prompts.
Adding Waypoints
You can add a waypoint to a navigation
route as a destination along your route.
You can add up to five waypoints.
1. Select the search option on the map.
2. Set a destination.
3. Select Add Waypoint.
4. Select Go.
Canceling Route Guidance
Select the route guidance menu
option on the active guidance
screen.
Select Cancel Route.
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Note: The route guidance menu option is
always in the bottom right-hand corner of
the main map.
cityseeker (If Equipped)
Note: cityseeker point of interest (POI)
information is limited to approximately 1,110
cities (1,049 in the United States, 36 in
Canada and 15 in Mexico).
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SYNC™ 3
E225487
cityseeker, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of interest,
the location and information appear, such
as address, phone number and a star
rating.
Press More Information to see a photo,
a review, a list of services and facilities, the
average room or meal price and the web
address. This screen displays the point of
interest icons.
For restaurants, cityseeker can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
• Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of
operation and admission price.
SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores.
The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.
Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service which
provides additional information about
certain places of interest, for example
restaurants, hotels and tourist sites. Points
of interest that have Michelin travel guide
information display a button to show you
more information. Push the button to see
the additional information. If you have
paired your phone with the system, you
can press the phone button to directly
establish a call with the selected point of
interest.
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SYNC™ 3
Navigation Map Accuracy and
Updates
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to www.here.com. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
The navigation system map data may
contain inaccurate or incomplete
information due to the passage of time,
changing circumstances, sources used and
the nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results. Inaccurate speed limit
information, turn restrictions and other
road attributes may affect the determined
route and associated guidance
Annual navigation map updates are
available for purchase through your
dealership. Depending on your purchase
agreement, you might be eligible for free
Map update. You can choose to download
the Map data update onto a USB, order a
USB, or use Wi-Fi to deliver automatic
updates. To update your Map data over
Wi-Fi, your vehicle must be connected to
a Wi-Fi access point. Map Data files are
large, so it is highly recommended to
perform the update when free Wi-Fi is
available otherwise high data rates may
apply. For USB updates, free map update
eligibility, and other details, contact
dealers at 1-866-462-8837 in the United
States and Canada or 01-800-557-5539
in Mexico or visit our local website for more
information.
APPS
The system allows you interact with select
mobile apps while keeping your eyes on
the road. Voice commands, your steering
wheel buttons, or a quick tap on your
touchscreen give you advanced control of
compatible mobile apps. You can also
stream your favorite music or podcasts,
share your time of arrival with friends, and
keep connected safely.
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.
Note: For more information about available
apps, visit catalog.ford.com.
Using Apps on an iOS Device
Select the apps option on the
feature bar.
1. If your device is connected via USB,
switch Apple CarPlay off. See Phone
(page 436).
2. Connect your device to a USB port or
pair and connect using Bluetooth.
3. If prompted to enable CarPlay, select
Disable.
4. Start the apps on your device that you
want to use through SYNC.
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SYNC™ 3
Note: If you close the apps on your device,
you will not be able to use them through the
system.
5. Select the app that you want to use on
the touchscreen.
Note: Connect your device to a USB port if
you want to use a navigation app. When
using a navigation app, keep your device
unlocked and the app open.
Using Apps on an Android Device
Select the apps option on the
feature bar.
1. If your device is connected via USB,
switch Android Auto off. See Phone
(page 436).
2. Pair your device. See Phone (page 436).
3. Start the apps on your device that you
want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select Find Mobile Apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
5. Select the app that you want to use on
the touchscreen.
Note: Mobile Apps on your device use the
USB port to establish a connection with
SYNC. Some devices may lose the ability to
play music over USB when Mobile Apps are
enabled.
Using Mobile Navigation on an
Android Device
1. Connect your device to a USB port.
2. Switch Android Auto off. See Phone
(page 436).
3. Switch on Enable Mobile Apps via
USB in the Mobile Apps Settings tile.
4. Select the apps option on the feature
bar.
5. Select the navigation app that you
want to use on the touchscreen.
Note: When using a navigation app, keep
your device unlocked and the app open.
SiriusXM Traffic and Travel Link (If
Equipped)
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: SiriusXM Traffic and Travel Link may
not be available in all markets.
Note: In order to use SiriusXM Traffic and
Travel Link, your vehicle must have
navigation.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
Note: Visit www.siriusxm.com/traffic and
click on Coverage map and details for a
complete listing of all traffic areas covered
by SiriusXM Traffic and Travel Link.
Note: Neither Sirius nor Ford is responsible
for any errors or inaccuracies in the SiriusXM
Traffic and Travel Link services or its use in
vehicles.
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SYNC™ 3
When you subscribe to SiriusXM Traffic
and Travel Link, it can help you locate the
best gas prices, find movie listings, get
current traffic alerts, view the current
weather map, get accurate ski conditions
and see scores to current sports games.
Action and DescriptionMenu Item
Touch these buttons to identify traffic incidents on your route,
near your vehicle’s current location or near any of your favorite
places, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.
Fuel Prices
Touch this button to view nearby movie theaters and their
show times, if available.
Movie Listings
Touch this button to view the nearby weather, current weather,
or the five-day forecast for the chosen area.
Weather
Select to see the weather map,
which can show storms, radar
information, charts and winds.
Map
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.Ski Conditions
SETTINGS
E280315
Press the button to enter the
settings menu.
E268570
Once you select a tile, press the
button next to a menu item to
view an explanation of the
feature or setting.
Sound
Select this tile to adjust sound the settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and
off and adjust the settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings.
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SYNC™ 3
Driver Assist (If Equipped)
Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.
FordPass
Select this tile to adjust the FordPass
settings
General
Select this tile to adjust settings like
language, measurement units, or to reset
the system.
911 Assist (If Equipped)
Select this tile to switch 911 Assist on and
off.
Automatic Updates
Select this tile to adjust the automatic
update settings.
Mobile Apps
Select this tile to adjust permissions,
enable, disable, and update mobile apps.
Display
Select this tile to adjust display settings
like brightness and auto dim.
Charge Settings (If Equipped)
Select this tile to adjust the electric vehicle
charge settings.
Voice Control
Select this tile to adjust voice control
settings like command confirmations and
displayed lists.
Navigation (If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance.
Multi Contour Seats (If Equipped)
Select this tile to adjust the position and
massage function of your multi contour
seats.
Seats (If Equipped)
Select this tile to adjust the lumbar
function of your seats.
Message Center (If Equipped)
Select this tile to view vehicle messages.
Personal Profiles (If Equipped)
Select this tile to adjust recalled memory
features when using personal profiles.
Valet Mode (If Equipped)
Select this tile to enable and disable valet
mode.
Ambient Lighting (If Equipped)
Select this tile to change the color or
intensity of the interior lighting.
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SYNC™ 3
SYNC™ 3 TROUBLESHOOTING
Voice Recognition
Possible Cause and ResolutionSymptom
The system does not under-
stand what I am saying.
– You are using the wrong voice commands.
• See Using Voice Recognition (page 420).
• For a complete list of voice commands, refer to our
website.
– You are speaking too soon.
• Wait for the voice prompt before you speak.
The system does not under-
stand the name of a track or
artist.
– Device limitation. Bluetooth does not support voice
commands.
• Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
– You are using the wrong voice commands.
• See Using Voice Recognition (page 420).
• For a complete list of voice commands, refer to our
website.
– You are not saying the name exactly as it appears on
your device.
• Say the name of the track or artist exactly as it
appears on your device. Spell out any abbreviations
in the name.
The song or artist name may have some special char-
acters that are not being recognized by the system.
– The name contains special characters, for example *,
- or +.
• Rename the files on your device or use the touch-
screen to select and play the track.
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SYNC™ 3
Possible Cause and ResolutionSymptom
– You are not saying the name exactly as it appears on
your device.
• Say the first and last name of the contact exactly
as it appears on your device. Spell out any abbrevi-
ations in the name.
– The name contains special characters, for example *,
- or +.
• Rename the contact on your device or use the
touchscreen to select and call the contact.
The system does not under-
stand the name of a contact
in the phonebook on my
device and calls the wrong
contact.
– You are not saying the name exactly as it appears on
your device.
• Say the first and last name of the contact exactly
as it appears on your device. The system applies
phonetic pronunciation rules of the selected
language to the names of contacts in the phone-
book on your device. Select the name of the
contact on the touchscreen and use the Hear it
option to get an idea of how the system expects
you to pronounce it.
The system does not under-
stand foreign names of
contacts in the phonebook
on my device.
– Device limitation.
• The system uses text-to-speech technology and
uses a synthetically generated voice rather than
pre-recorded human voice.
The system voice prompts
and the pronunciation of
some words does not seem
to be very accurate.
USB and Bluetooth Audio
Possible Cause and ResolutionSymptom
I cannot connect my device. – Device malfunction.
• Disconnect your device. Switch your device off,
reset it and try again.
– Cable connection issue.
• Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
• Use the cable recommended by the manufacturer
of your device.
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SYNC™ 3
Possible Cause and ResolutionSymptom
– Incorrect device settings.
• Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
• Unlock your device before connecting it.
The system does not recog-
nize my device.
– Device limitation.
• Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
• Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
• Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist.
– Device limitation. Bluetooth does not support voice
commands.
• Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my Bluetooth device.
– Incompatible device.
• Check the compatibility of your device on our
website.
– Device not connected.
• Pair your device. See Phone (page 436).
– Media player not running.
• Start the media player on your device.
The system does not recog-
nize the music on my device.
– Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
• Repair the files on your device.
– Corrupt files.
• Repair the files on your device.
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SYNC™ 3
Possible Cause and ResolutionSymptom
– Copyright protected files.
• Use a device that contains files that are not copy-
right protected.
– Unsupported file format.
• Repair or convert the files to a supported format.
See Entertainment (page 426).
– Device indexing required.
• Re-index your device. See Settings (page 445).
– Device lock screen enabled.
• Unlock your device before connecting it.
Sometimes I cannot hear a
track playing on my device.
– Device malfunction.
• Disconnect your device. Switch your device off,
reset it and try again.
When I disconnect my iOS
device the audio volume is
set to maximum.
– Device limitation.
• Turn the volume down on your device
If the system does not play the tracks on your USB device
in the correct order, the following information could help:
The system does not play
the tracks on my USB drive
in the correct order.
– If you are selecting USB as the audio source when the
system is still indexing, SYNC plays tracks sorted
alphabetically by file name in the root directory.
– If you are selecting USB as the audio source after the
system has finished indexing, SYNC plays all tracks
sorted alphabetically by the title in the ID3 tag
regardless of where they are located. SYNC uses the
file name if the title in the ID3 Tag does not exist.
– If you are selecting the option to play all tracks from
the browsing menu, SYNC plays all tracks sorted
alphabetically by the title in the ID3 tag regardless of
where they are located. SYNC uses the file name if the
title in the ID3 Tag does not exist.
– If you are selecting a track when using the explore
device option, SYNC plays tracks sorted alphabetically
by file name in the folder you have selected. SYNC
then plays all tracks in any subfolders in the folder you
have selected.
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SYNC™ 3
Phone
Possible Cause and ResolutionSymptom
During a call, I can hear
excessive background noise.
– Incorrect cell phone settings.
• Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
• Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
• Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
– System restart required.
• Restart the system. Switch the ignition off and
open the door. Close the door and lock the vehicle.
Wait until the touchscreen is off and any illumin-
ated USB ports are not illuminated. Unlock the
vehicle, switch the ignition on and try again.
I cannot download phone-
book.
– Incompatible cell phone.
• Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
• Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
• Switch automatic phonebook download on. See
Settings (page 445).
– Cell phone malfunction.
• Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
• Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
• Switch automatic phonebook download on. See
Settings (page 445).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
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SYNC™ 3
Possible Cause and ResolutionSymptom
– Incompatible cell phone.
• Check the compatibility of your cell phone on our
website.
– Cell phone malfunction.
• Switch your cell phone off, reset it and try again.
• Install the latest cell phone firmware.
• Delete your device from system and delete SYNC
from your device and try again.
• Switch automatic phonebook download off. See
Settings (page 445).
I cannot connect my cell
phone.
Text messaging does not
work.
– You did not switch on text message notifications.
• Switch text message notifications on. See Phone
(page 436).
– Incompatible cell phone.
• Check the compatibility of your cell phone on our
website.
– Cell phone malfunction.
• Switch your cell phone off, reset it and try again.
– Device message sharing is not enabled.
• Check the permissions on your device to ensure
text message sharing is enabled.
– Incompatible cell phone.
• Check the compatibility of your cell phone on our
website.
I cannot hear text messages.
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SYNC™ 3
Navigation (If Equipped)
Possible Cause and ResolutionSymptom
I cannot enter a street name
when I am abroad.
– Incorrect entry method.
• Enter the street name with the country.
The system does not recog-
nize coordinates.
– You are using the wrong coordinates format.
• Use the format ##. #####, ##. ##### (for N/S ,
E/W). Add a minus before coordinates if the
direction is West and keep a positive value if the
direction is East, for example 12.5412 means East
and -12.5412 means West.
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SYNC™ 3
Apps
Possible Cause and ResolutionSymptom
The system cannot find any
apps.
– Incompatible device.
• You will need an Android device with OS 4.3 or
higher or an iOS device with iOS 8.0 or higher. Pair
and connect your Android device to find AppLink
compatible apps. Connect your iOS device to a
USB port or pair and connect using Bluetooth.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps.
– AppLink compatible apps not installed on your device.
• Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
• Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
– Incorrect app settings.
• Check and adjust the app settings on your device
and allow SYNC to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps.
– Apps failed to fully close.
• Restart the apps and try again.
• If you have an Android device with apps that have
an exit or quit option, use this and then restart the
apps. Alternatively, use the force stop option in the
settings menu on your device.
• If you have an iOS device with iOS 7.0 or higher, tap
the home button on your device twice and then
swipe the app upward to close it.
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them.
– An issue on some older versions of the Android oper-
ating system could result in apps not being found.
• Switch Bluetooth off and on again to force the
system to reconnect to your device.
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SYNC™ 3
Possible Cause and ResolutionSymptom
I have an iOS device that is
correctly connected, I have
restarted my apps and they
are running but the system
still cannot find them.
– Cable connection issue.
• Disconnect the cable from your device, wait for a
moment and then connect it again to force the
system to reconnect to your device.
I have an Android device
running a media app which
the system has found but I
cannot hear the sound or
the sound is very quiet.
– Device volume is low.
• Turn the volume up on your device.
I have an Android device
running a number of
compatible apps but the
system cannot find all of
them.
– Device limitation. Some Android devices have a limited
number of Bluetooth ports that apps can use to
connect. If you have more apps running on your device
than the number of available Bluetooth ports, the
system cannot find all of them.
• Close some of the apps to allow the system to find
those that you want to use.
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SYNC™ 3
Wi-Fi Connectivity
Possible Cause and ResolutionSymptom
I cannot connect to a Wi-Fi
network.
– Password error.
• Enter the correct network password.
– Weak network signal.
• Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Multiple access points in range with the same SSID.
• Use a unique name for your SSID,. Do not use the
default name unless it contains a unique identifier,
for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection.
– Weak network signal.
• Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot
but the network signal
strength is weak.
– Obstructed network signal.
• If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.
• If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the hotspot.
• If your vehicle is in a garage and you have the
garage door closed, open the garage door.
I cannot see a network in the
list of available networks
that I expect to see.
– Hidden network.
• Make the network visible and try again.
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SYNC™ 3
Possible Cause and ResolutionSymptom
I cannot see SYNC when I
search for Wi-Fi networks on
my cell phone or other
device.
– System limitation.
• SYNC does not provide a Wi-Fi hotspot at this time.
– Weak network signal
• Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
• Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
– No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
• Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Personal Profiles (If Equipped)
Possible Cause and SolutionSymptom
You have not set up Personal Profiles.
I cannot create a profile.
You entered an invalid profile.
You did not select a memory button when prompted.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You did not select the lock button on the remote control.
I cannot link a remote
control.
The remote control selected was already associated with
another profile and the system declined to overwrite.
The system performed a profile recall when linking a
remote control.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
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SYNC™ 3
Possible Cause and SolutionSymptom
You are using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do
not save.
A different personal profile is active.
Another user changed the settings for the wrong personal
profile.
You did not create a personal profile.
My profile will not recall.
Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a
profile.
You did not link the remote control you are using to a
profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote
start on a linked remote control.
You deleted the personal profile.
You switched the personal profiles off.My preset positions recall,
but my profile does not.
The vehicle is in motion.
My profile recalls but my
preset positions do not.
The preset positions are the same as the guest or previ-
ously active profile.
Unlink and relink your remote control in the Personal
Profiles menu. You may need to see your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This
could happen if you let a dealership add a new remote
control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your know-
ledge.
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SYNC™ 3
Resetting the System
1. Simultaneously press and hold the
seek up and the audio unit power
buttons until the screen goes black.
2. Wait three minutes to allow the system
to complete the reset.
3. Press the audio unit power button to
switch the system on.
Note: You can reset the system to restore
functionality that has stopped working. The
system reset is designed to restore
functionality and not delete any data that
you have stored.
Additional Information and
Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to our website.
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SYNC™ 3
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
We will repair or replace any properly
authorized dealer-installed Ford Original
Accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.
We will warrant your Ford Original
Accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
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Accessories
AUXILIARY SWITCHES
The auxiliary switchboard on the center
console makes aftermarket customization
easier, with four prewired switches
attached to the power distribution box for
electrical accessories.
E163431
When using the auxiliary switches for an
extended period of time, we recommend
that the engine is running to prevent the
battery from running out of charge.
A fuse and relay kit is included with this
option. The kit contains fuses and relays
for the pre-fusebox, located under the
driver’s seat. Refer to the instructions
included with the kit. See an authorized
dealer for service.
There is one power lead connector for each
switch. These can be found at either the
43-way connector for the AUX 1 and AUX
2 switches or the 6-way connector for the
AUX 3 and AUX 4 switches. Both
connectors are behind the passenger side
cup holder.
The relays are coded as follows:
Fuse RatingWire ColorCircuit Number
20AYellowCAC05
AUX 1
1
20AGreen with brown
trace
CAC06
AUX 2
1
40ABlue with orange
trace
CAC13
AUX 3
1
40AYellow with orange
trace
CAC14
AUX 4
2
1
Operates when you switch the ignition on.
2
Operates only when the engine is running.
If different switch functionality is required
please contact the Truck Body Builders
Advisory Service. See Special Notices
(page 16).
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Accessories
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’s probably easier to
list what’s not covered.
2. ExtraCARE - Covers 113 components,
and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical
components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico.
That means you get:
• Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Ford Protect
Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232
Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
• Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Ford Protect
GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the correct
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep the cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 365).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received.
Genuine Ford and Motorcraft
Replacement Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
12-month or 12,000 mi (20,000 km) parts
and labor limited warranty.
If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to crash repairs.
Note: Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the correct performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the correct oil change interval.
This interval may be up to one year or
10,000 mi (16,000 km).
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Scheduled Maintenance
When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the message
appearing. Make sure you reset the
Intelligent Oil-Life Monitor after each oil
change. See Changing the Engine Oil
and Oil Filter (page 298).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or 10,000 mi (16,000 km) between oil
change intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to correctly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’ s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and
correct pressure.
Windshield washer fluid level.
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Scheduled Maintenance
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstruc-
tions. Clean if necessary.
Cooling system fluid level and coolant
strength.
Door weatherstrips for wear. Lubricate if
necessary.
Front door check arms for correct opera-
tion.
Hinges, latches and outside locks for
correct operation. Lubricate if necessary.
Parking brake for correct operation.
Seatbelts and seat latches for wear and
function.
Safety warning lamps (brake, ABS, airbag
and seatbelt) for operation.
Washer spray and wiper operation. Clean
or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
correctly, it is important to have the
systems on your vehicle checked regularly.
This can help identify potential issues and
prevent major problems. We recommend
having the following multi-point inspection
performed at every scheduled
maintenance interval to help make sure
your vehicle keeps running correctly.
Multi-point inspection
Accessory drive belt(s).
Battery performance.
Engine air filter.
Multi-point inspection
Exhaust system.
Exterior lamps and hazard warning
system operation.
Fluid levels
*
; fill if necessary.
For oil and fluid leaks.
Horn operation.
Radiator, cooler, heater and A/C hoses.
Suspension component for leaks or
damage.
Steering and linkage.
Tires (including spare) for wear and
correct pressure
**
.
Windshield for cracks, chips or pits.
Washer spray and wiper operation.
*
Brake, coolant recovery reservoir,
automatic transmission, power steering (if
equipped with hydraulic power assist
steering) and window washer.
**
If your vehicle is equipped with a
temporary mobility kit, check the tire
sealant expiration Use By date on the
canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
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Scheduled Maintenance
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
When to expect the oil change message
Vehicle use and exampleInterval
Normal
7500-10000 miles
(12000-16000 km)
Normal commuting with highway driving.
No, or moderate, load or towing.
Flat to moderately hilly roads.
No extended idling.
Severe
5000-7499 miles
(8000-11999 km)
Moderate to heavy load or towing.
Mountainous or off-road conditions.
Extended idling.
Extended hot or cold operation.
Extreme
3000-4999 miles
(4800-7999 km)
Maximum load or towing.
Extreme hot or cold operation.
Normal Maintenance Intervals
At every oil change interval as indicated by the information display
*
Change engine oil and filter.
**
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with dipstick). Consult your
dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
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Scheduled Maintenance
At every oil change interval as indicated by the information display
*
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints. Lubricate if equipped with grease fittings.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings.
Diesel engine fill diesel exhaust fluid.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
*
Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
**
Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
Brake Fluid Maintenance
1
Change the brake fluid.
2
Every 3 Years
1
Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2
Brake fluid servicing requires special equipment available at your authorized dealer.
Other maintenance items
1
Replace cabin air filter.Every 20000 miles (32000
km)
Torque rear axle U-bolts to specification.
Every 30000 miles (48000
km)
Diesel engine replace fuel filter.
2
Replace engine air filter.
Change diesel foam air filter.Every 45000 miles (70000
km)
Change engine coolant.
3
At 200000 miles (320000
km)
Replace spark plugs.Every 100000 miles
(160000 km)
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Scheduled Maintenance
Other maintenance items
1
Inspect accessory drive belt(s).
4
Change automatic transmission fluid and filter.
Every 150000 miles
(240000 km)
Change rear axle fluid.
Replace accessory drive belt(s).
1
Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2
Replace early if indicated by per Water In Fuel warning lamp.
3
Initial replacement at ten years or 200000 miles (320000 kilometers), then every five
years or 100000 miles (160000 kilometers).
4
After initial inspection, inspect every other oil change until replaced.
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.
Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the oil
change required message appearing in the
information display.
• Example 1: The message appears at
28,750 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2: The message does not
appear, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at 25,000 mi (40,000 km)).
Perform the engine air filter
replacement.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Scheduled
Maintenance chart.
As required
Inspect and lubricate U-joints.Inspect frequently,
service as required
See axle maintenance items under Exceptions.
Replace spark plugs.Every 60000 miles
(96000 km)
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Scheduled Maintenance
Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Scheduled
Maintenance chart.
As required
Replace engine air filter.Inspect frequently,
service as required
Replace spark plugs.Every 60000 miles
(96000 km)
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace engine air filter.Inspect frequently,
service as required
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter.
*
Every 5000 miles (8000
km) or six months
*
Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Off-road operation
Inspect steering linkage, ball joints and U-joints. Lubricate if
equipped with grease fittings.
Inspect frequently,
service as required
Replace engine air filter.
Change engine oil and filter.
*
Every 5000 miles (8000
km) or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth.
*
Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
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Scheduled Maintenance
Exclusive use of E85 (Flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change interval
Exceptions
There are several exceptions to the Normal
Schedule:
Axle and Transfer Case Maintenance
Axle(s) and transfer case (Four-wheel
drive vehicles) fluid changes or level
checks are not required unless a leak is
suspected or the assembly has been
submerged in water. Contact an authorized
dealer for service.
California fuel filter replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot climate oil change intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5,000 mi (8,000 km).
If the available API SM or SN oils are not
available, then the oil change interval is
3,000 mi (4,800 km).
Engine air filter replacement
The life of the engine air filter is dependent
on exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter.
SCHEDULED MAINTENANCE
RECORD
After the scheduled maintenance services
are performed, record the Repair Order #,
Distance and Engine Hours in the boxes
provided.
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
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Multi-point inspection (recommended):
Signature:
Dealer stamp
473
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
474
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
475
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
476
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
477
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
478
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
479
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
480
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not fasten antenna
cables to original vehicle wiring, fuel
pipes and brake pipes.
WARNING: Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags.
Note: We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following table. We do not provide special
provisions or conditions for installations or
use.
Car
E239120
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Van
E239122
Truck
E239121
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Antenna PositionsMaximum output power Watt (Peak
RMS)
Frequency Band
MHz
1501-30
2, 35050-54
2, 35068-88
2, 350142-176
2, 350380-512
2, 310806-870
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
• With the ignition ON.
• With the engine running.
• During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements.
END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
• You (“You” or “Your” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
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IF YOU DO NOT AGREE TO THIS END
USER LICENSE AGREEMENT ("EULA")
DO NOT USE THE DEVICES OR COPY
THE SOFTWARE. ANY USE OF THE
SOFTWARE, INCLUDING BUT NOT
LIMITED TO USE ON THE DEVICES,
WILL CONSTITUTE YOUR AGREEMENT
TO THIS EULA (OR RATIFICATION OF
ANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: This
EULA grants you the following license:
• You may use the SOFTWARE as
installed on the DEVICES and as
otherwise interfacing with systems
and/or services provide by or through
FORD MOTOR COMPANY or its third
party software and service providers.
Description of Other Rights and
Limitations
• Speech Recognition: If the
SOFTWARE includes speech
recognition component(s), you should
understand that speech recognition is
an inherently statistical process and
that recognition errors are inherent in
the process. Neither FORD MOTOR
COMPANY nor its suppliers shall be
liable for any damages arising out of
errors in the speech recognition
process. It is your responsibility to
monitor any speech recognition
functions included in the system.
• Limitations on Reverse Engineering,
Decompilation and Disassembly:
You may not reverse engineer,
decompile, translate, disassemble or
attempt to discover any source code
or underlying ideas or algorithms of the
SOFTWARE nor permit others to
reverse engineer, decompile or
disassemble the SOFTWARE, except
and only to the extent that such activity
is expressly permitted by applicable
law notwithstanding this limitation or
to the extent as may be permitted by
the licensing terms governing use of
any open source components included
with the SOFTWARE.
• Limitations on Distributing,
Copying, Modifying and Creating
Derivative Works: You may not
distribute, copy, make modifications
to or create derivative works based on
the SOFTWARE, except and only to the
extent that such activity is expressly
permitted by applicable law
notwithstanding this limitation or to
the extent as may be permitted by the
licensing terms governing use of any
open source components included with
the SOFTWARE.
• Single EULA: The end user
documentation for the DEVICES and
related systems and services may
contain multiple EULAs, such as
multiple translations and/or multiple
media versions (e.g., in the user
documentation and in the software).
Even if you receive multiple EULAs, you
are licensed to use only one (1) copy of
the SOFTWARE.
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• SOFTWARE Transfer: You may
permanently transfer your rights under
this EULA only as part of a sale or
transfer of the DEVICES, provided you
retain no copies, you transfer all of the
SOFTWARE (including all component
parts, the media and printed materials,
any upgrades, and, if applicable, the
Certificate(s) of Authenticity), and the
recipient agrees to the terms of this
EULA. If the SOFTWARE is an upgrade,
any transfer must include all prior
versions of the SOFTWARE.
• Termination: Without prejudice to any
other rights, FORD MOTOR COMPANY
may terminate this EULA if you fail to
comply with the terms and conditions
of this EULA.
• Internet-Based Services
Components: The SOFTWARE may
contain components that enable and
facilitate the use of certain
Internet-based services. You
acknowledge and agree that FORD
MOTOR COMPANY, third party
software and service suppliers, its
affiliates and/or its designated agent
may automatically check the version
of the SOFTWARE and/or its
components that you are utilizing and
may provide upgrades or supplements
to the SOFTWARE that may be
automatically downloaded to your
DEVICES.
• Additional Software/Services: The
SOFTWARE may permit FORD MOTOR
COMPANY, third party software and
service suppliers, its affiliates and/or
its designated agent to provide or make
available to you SOFTWARE updates,
supplements, add-on components, or
Internet-based services components
of the SOFTWARE after the date you
obtain your initial copy of the
SOFTWARE ("Supplemental
Components".) SOFTWARE updates
may cause you to incur additional
charges from your wireless service
provider. If FORD MOTOR COMPANY
or third party software and services
suppliers provide or make available to
you Supplemental Components and
no other EULA terms are provided
along with the Supplemental
Components, then the terms of this
EULA shall apply. FORD MOTOR
COMPANY, its affiliates and/or its
designated agent reserve the right to
discontinue without liability any
Internet-based services provided to
you or made available to you through
the use of the SOFTWARE.
• Links to Third Party Sites: The
SOFTWARE may provide you with the
ability to link to third party sites. The
third party sites are not under the
control of FORD MOTOR COMPANY,
its affiliates and/or its designated
agent. Neither FORD MOTOR
COMPANY nor its affiliates nor its
designated agent are responsible for
(I) the contents of any third party sites,
any links contained in third party sites,
or any changes or updates to third
party sites, or (ii) webcasting or any
other form of transmission received
from any third party sites. If the
SOFTWARE provides links to third
party sites, those links are provided to
you only as a convenience, and the
inclusion of any link does not imply an
endorsement of the third party site by
FORD MOTOR COMPANY, its affiliates
and/or its designated agent.
• Obligation to Drive Responsibly:
You recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICES operating instructions
particularly as they pertain to safety
and you agree to assume any risk
associated with the use of the
DEVICES.
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UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICES on media such as a ROM chip,
CD ROM disk(s) or via web download or
other means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICES as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates,
and third party software and service
providers and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS: You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments.
TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT: Please refer to
FORD MOTOR COMPANY instructions
provided in the documentation for the
DEVICES product support, such as the
vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
AND THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
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SYNC® Automotive Important Safety
Information Read and follow
instructions:
• Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries.
General Operation
• Voice Command Control: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
• Prolonged Views of Screen: Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting: Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
• Navigation Features: Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully.
• Distraction Hazard: Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
• Let Your Judgment Prevail: Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
substitute for your personal judgment.
Any route suggestions made by this
system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
• Route Safety: Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. The driver is
ultimately responsible for the safe
operation of the vehicle and therefore,
must evaluate whether it is safe to
follow the suggested directions.
• Potential Map Inaccuracy: Maps
used by this system may be inaccurate
because of changes in roads, traffic
controls or driving conditions. Always
use good judgment and common sense
when following the suggested routes.
• Emergency Services: Do not rely on
any navigation features included in the
system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals
and clinics are likely to be contained in
the map database for such navigation
features.
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Your Responsibilities and Assumptions of
Risk
• You agree to each of the following:(a)
Any use of the SOFTWARE while
driving an automobile or other vehicle
in violation of applicable law or
otherwise driving in an unsafe manner
presents a significant risk of distracted
driving and should not be attempted
under any circumstances;(b) Use of
the SOFTWARE at excessive volume
poses a significant risk of hearing
damage and should not be attempted
under any circumstances;(c) The
SOFTWARE may not be compatible
with new or different versions of an
operating system, third party software,
or third party services, and the
SOFTWARE may potentially cause a
critical failure of an operating system,
third party software, or third party
service.(d) Any third party service
accessed by or third party software
used with the SOFTWARE (I) may
charge an additional fee for access, (ii)
may not work correctly, on an
uninterrupted basis, or error free, (iii)
may change streaming formats or
discontinue operation, (iv) may contain
adult, profane or offensive content; and
(v) may contain inaccurate, false or
misleading traffic, weather, financial
or safety information or other content;
and (e) Use of the SOFTWARE may
cause you to incur additional charges
from your wireless service provider
(WSP) and any data or minute
calculators that may be included in the
software program are for reference
only, are not warranted in any way and
should not be relied upon in anyway.
• When using the SOFTWARE, you agree
to be responsible for and assume the
entire risk to the items set forth in
Section (a) – (e) above.
Disclaimer of Warranty
YOU EXPRESSLY ACKNOWLEDGE AND
AGREE THAT USE OF THE DEVICES AND
SOFTWARE IS AT YOUR SOLE RISK AND
THAT THE ENTIRE RISK AS TO
SATISFACTORY QUALITY,
PERFORMANCE, COMPATIBILITY,
ACCURACY AND EFFORT IS WITH YOU.
TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE SOFTWARE
AND ANY THIRD PARTY SOFTWARE OR
THIRD-PARTY SERVICES ARE PROVIDED
"AS IS" AND “AS AVAILABLE”, WITH ALL
FAULTS AND WITHOUT WARRANTY OF
ANY KIND, AND FORD MOTOR COMPANY
HEREBY DISCLAIMS ALL WARRANTIES
AND CONDITIONS WITH RESPECT TO
THE SOFTWARE, THIRD PARTY
SOFTWARE, AND THIRD-PARTY
SERVICES, EITHER EXPRESS, IMPLIED OR
STATUTORY, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
AND/OR CONDITIONS OF
MERCHANTABILITY, OF SATISFACTORY
QUALITY, OF FITNESS FOR AN
ARTICULAR PURPOSE, OF ACCURACY,
OF QUIET ENJOYMENT, AND
NON-INFRINGEMENT OF THIRD-PARTY
RIGHTS. FORD MOTOR COMPANY DOES
NOT WARRANT (a) AGAINST
INTERFERENCE WITH YOUR ENJOYMENT
OF THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES,
(b) THAT THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES
WILL MEET YOUR REQUIREMENTS, (c)
THAT THE OPERATION OF THE
SOFTWARE, THIRD PARTY SOFTWARE,
OR THIRD-PARTY SERVICES WILL BE
UNINTERRUPTED OR ERROR-FREE, (d)
OR THAT DEFECTS IN THE SOFTWARE,
THIRD PARTY SOFTWARE, OR
THIRD-PARTY SERVICES WILL BE
CORRECTED. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY
FORD MOTOR COMPANY OR ITS
AUTHORIZED REPRESENTATIVE SHALL
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CREATE A WARRANTY. SHOULD THE
SOFTWARE, THIRD PARTY SOFTWARE,
OR THIRD-PARTY SERVICES PROVE
DEFECTIVE, YOU ASSUME THE ENTIRE
COST OF ALL NECESSARY SERVICING,
REPAIR OR CORRECTION. SOME
JURISDICTIONS DO NOT ALLOW THE
DISCLAIMER OF IMPLIED WARRANTIES
OR LIMITATIONS ON APPLICABLE
STATUTORY RIGHTS OF A CONSUMER,
SO THE ABOVE DISCLAIMER MAY NOT
FULLY APPLY TO YOU. THE SOLE
WARRANTY PROVIDED BY FORD MOTOR
COMPANY SHALL BE FOUND IN THE
WARRANTY INFORMATION INCLUDING
WITH YOUR OWNER GUIDE. TO THE
EXTENT THAT THERE IS ANY CONFLICT
BETWEEN THE TERMS OF THIS SECTION
AND THE WARRANTY BOOKLET, THE
WARRANTY BOOKLET SHALL CONTROL.
Applicable Law, Venue, Jurisdiction
• The laws of the State of Michigan
govern this EULA and Your use of the
SOFTWARE. Your use of the
SOFTWARE may also be subject to
other local, state, national, or
international laws. Any litigation arising
out of or related to this EULA shall be
brought and maintained exclusively in
a court of the State of Michigan
located in Wayne County or in the
United States District Court for the
Eastern District of Michigan. You hereby
consent to submit to the personal
jurisdiction of a court in the State of
Michigan located in Wayne County and
the United States District Court for the
Eastern District of Michigan for any
dispute arising out of or relating to this
EULA.
Binding Arbitration and Class Action
Waiver
(a) Application. This Section applies to
any dispute EXCEPT IT DOES NOT
INCLUDE A DISPUTE RELATING TO
COPYRIGHT INFRINGEMENT, OR TO THE
ENFORCEMENT OR VALIDITY OF YOUR,
FORD MOTOR COMPANY, OR ANY OF
FORD MOTOR COMPANY’S LICENSORS’
INTELLECTUAL PROPERTY RIGHTS.
Dispute means any dispute, action, or other
controversy between You and FORD
MOTOR COMPANY, other than the
exceptions listed above, concerning the
SOFTWARE (including its price) or this
EULA, whether in contract, warranty, tort,
statute, regulation, ordinance, or any other
legal or equitable basis.
(b) Notice of Dispute. In the event of a
Dispute, You or FORD MOTOR COMPANY
must give the other a “Notice of Dispute”,
which is a written statement of the name,
address, and contact information of the
party giving it, the facts giving rise to the
dispute, and the relief requested. You and
FORD MOTOR COMPANY will attempt to
resolve any dispute through informal
negotiation within 60 days from the date
the Notice of Dispute is sent. After 60 days,
You or FORD MOTOR COMPANY may
commence arbitration.
(c) Small claims court. You may also
litigate any dispute in small claims court
in your county of residence or FORD
MOTOR COMPANY’S principal place of
business, if the dispute meets all
requirements to be heard in the small
claims court. You may litigate in small
claims court whether or not You
negotiated informally first.
(d) Binding arbitration. If You and FORD
MOTOR COMPANY, do not resolve any
dispute by informal negotiation or in small
claims court, any other effort to resolve
the dispute will be conducted exclusively
by binding arbitration. You are giving up
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the right to litigate (or participate in as a
party or class member) all disputes in court
before a judge or jury. Instead, all disputes
will be resolved before a neutral arbitrator,
whose decision will be final except for a
limited right of appeal under the Federal
Arbitration Act. Any court with jurisdiction
over the parties may enforce the
arbitrator’s award.
(e) Class action waiver. Any proceedings
to resolve or litigate any dispute in any
forum will be conducted solely on an
individual basis. Neither you nor FORD
MOTOR COMPANY, will seek to have any
dispute heard as a class action, as a private
attorney general action, or in any other
proceeding in which any party acts or
proposes to act in a representative
capacity. No arbitration or proceeding will
be combined with another without the
prior written consent of all parties to all
affected arbitrations or proceedings.
(f) Arbitration procedure. Any
arbitration will be conducted by the
American Arbitration Association (the
“AAA”), under its Commercial Arbitration
Rules. If You are an individual and use the
SOFTWARE for personal or vehicle use, or
if the value of the dispute is $75,000 or
less whether or not You are an individual
or how You use the SOFTWARE, the AAA
Supplementary Procedures for
Consumer-Related Disputes will also
apply. To commence arbitration, submit a
Commercial Arbitration Rules Demand for
Arbitration form to the AAA. You may
request a telephonic or in-person hearing
by following the AAA rules. In a dispute
involving $10,000 or less, any hearing will
be telephonic unless the arbitrator finds
good cause to hold an in-person hearing
instead. For more information, see adr.org
or call 1-800-778-7879. You agree to
commence arbitration only in your county
of residence or FORD MOTOR COMPANY’S
principal place of business. The arbitrator
may award the same damages to You
individually as a court could. The arbitrator
may award declaratory or injunctive relief
only to You individually, and only to the
extent required to satisfy Your individual
claim.
(g) Arbitration fees and incentives.
• I. Disputes involving $75,000 or less.
FORD MOTOR COMPANY will
promptly reimburse your filing fees and
pay the AAA’ s and arbitrator’s fees and
expenses. If you reject FORD MOTOR
COMPANY’S last written settlement
offer made before the arbitrator was
appointed (“last written offer”), your
dispute goes all the way to an
arbitrator’s decision (called an
“award”), and the arbitrator awards
you more than the last written offer,
FORD MOTOR COMPANY will give you
three incentives: (1) pay the greater of
the award or $1,000; (2) pay twice your
reasonable attorney’s fees, if any; and
(3) reimburse any expenses (including
expert witness fees and costs) that
your attorney reasonably accrues for
investigating, preparing, and pursuing
your claim in arbitration. The arbitrator
will determine the amounts.
• ii. Disputes involving more than
$75,000. The AAA rules will govern
payment of filing fees and the AAA’s
and arbitrator’s fees and expenses.
• iii. Disputes involving any amount. In
any arbitration you commence, FORD
MOTOR COMPANY will seek its AAA
or arbitrator’s fees and expenses, or
Your filing fees it reimbursed, only if the
arbitrator finds the arbitration frivolous
or brought for an improper purpose. In
any arbitration FORD MOTOR
COMPANY commences, it will pay all
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filing, AAA, and arbitrator’s fees and
expenses. It will not seek its attorney’s
fees or expenses from you in any
arbitration. Fees and expenses are not
counted in determining how much a
dispute involves.
(h) Claims or disputes must be filed
within one year. To the extent permitted
by law, any claim or dispute under this
EULA to which this Section applies must
be filed within one year in small claims
court (Section c) or in arbitration (Section
d). The one-year period begins when the
claim or dispute first could be filed. If such
a claim or dispute is not filed within one
year, it is permanently barred.
(I) Severability. If the class action waiver
(Section e) is found to be illegal or
unenforceable as to all or some parts of a
dispute, then that portion of Section e will
not apply to those parts. Instead, those
parts will be severed and proceed in a court
of law, with the remaining parts proceeding
in arbitration. If any other provision of that
portion Section e is found to be illegal or
unenforceable, that provision will be
severed with the remainder of Section e
remaining in full force and effect.
Telenav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the TeleNav
Software. Your use of the TeleNav
Software indicates that you accept these
terms and conditions. If you do not accept
these terms and conditions, do not break
the seal of the package, launch, or
otherwise use the TeleNav Software.
TeleNav may revise this Agreement and
the privacy policy at any time, with or
without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.
1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software:
(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
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2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
• Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof; (b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c) remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings; (d)
distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or (e) use the TeleNav
Software in any manner that
I. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
ii. violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming,
privacy, consumer and child protection,
obscenity or defamation, or
iii. is harmful, threatening, abusive,
harassing, tortuous, defamatory, vulgar,
obscene, libelous, or otherwise
objectionable; and (f) lease, rent out, or
otherwise permit unauthorized access by
third parties to the TeleNav Software
without advanced written permission of
TeleNav.
4. Disclaimers
• To the fullest extent permissible
pursuant to applicable law, in no event
will TeleNav, its licensors and suppliers,
or agents or employees of any of the
foregoing, be liable for any decision
made or action taken by you or anyone
else in reliance on the information
provided by the TeleNav Software.
TeleNav also does not warrant the
accuracy of the map or other data used
for the TeleNav Software. Such data
may not always reflect reality due to,
among other things, road closures,
construction, weather, new roads and
other changing conditions. You are
responsible for the entire risk arising
out of your use of the TeleNav
Software. For example but without
limitation, you agree not to rely on the
TeleNav Software for critical
navigation in areas where the
well-being or survival of you or others
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is dependent on the accuracy of
navigation, as the maps or functionality
of the TeleNav Software are not
intended to support such high risk
applications, especially in more remote
geographical areas.
• TELENAV EXPRESSLY DISCLAIMS
AND EXCLUDES ALL WARRANTIES IN
CONNECTION WITH THE TELENAV
SOFTWARE, WHETHER STATUTORY,
EXPRESS OR IMPLIED, INCLUDING ALL
WARRANTIES WHICH MAY ARISE
FROM COURSE OF DEALING, CUSTOM
OR TRADE AND INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR
PURPOSE AND NON-INFRINGEMENT
OF THIRD PARTY RIGHTS WITH
RESPECT TO THE TELENAV
SOFTWARE.
• Certain jurisdictions do not permit the
disclaimer of certain warranties, so this
limitation may not apply to you.
5. Limitation of Liability
• TO THE EXTENT PERMITTED UNDER
APPLICABLE LAW, UNDER NO
CIRCUMSTANCES SHALL TELENAV
OR ITS LICENSORS AND SUPPLIERS
BE LIABLE TO YOU OR TO ANY THIRD
PARTY FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL,
SPECIAL OR EXEMPLARY DAMAGES
(INCLUDING IN EACH CASE, BUT NOT
LIMITED TO, DAMAGES FOR THE
INABILITY TO USE THE EQUIPMENT
OR ACCESS DATA, LOSS OF DATA,
LOSS OF BUSINESS, LOSS OF
PROFITS, BUSINESS INTERRUPTION
OR THE LIKE) ARISING OUT OF THE
USE OF OR INABILITY TO USE THE
TELENAV SOFTWARE, EVEN IF
TELENAV HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANY DAMAGES
THAT YOU MIGHT INCUR FOR ANY
REASON WHATSOEVER (INCLUDING,
WITHOUT LIMITATION, ALL DAMAGES
REFERENCED HEREIN AND ALL
DIRECT OR GENERAL DAMAGES IN
CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR OTHERWISE), THE
ENTIRE LIABILITY OF TELENAV AND
OF ALL OF TELENAV'S SUPPLIERS
SHALL BE LIMITED TO THE AMOUNT
ACTUALLY PAID BY YOU FOR THE
TELENAV SOFTWARE. SOME STATES
AND/OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU.
6. Arbitration and Governing Law
• You agree that any dispute, claim or
controversy arising out of or relating to
this Agreement or the TeleNav
Software shall be settled by
independent arbitration involving a
neutral arbitrator and administered by
the American Arbitration Association
in the County of Santa Clara, California.
The arbitrator shall apply the
Commercial Arbitration Rules of the
American Arbitration Association, and
the judgment upon the award rendered
by the arbitrator may be entered by any
court having jurisdiction. Note that
there is no judge or jury in an arbitration
proceeding and the decision of the
arbitrator shall be binding upon both
parties. You expressly agree to waive
your right to a jury trial. This Agreement
and performance hereunder will be
governed by and construed in
accordance with the laws of the State
of California, without giving effect to
its conflict of law provisions. To the
extent judicial action is necessary in
connection with the binding arbitration,
both TeleNav and you agree to submit
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to the exclusive jurisdiction of the
courts of the County of Santa Clara,
California. The United Nations
Convention on Contracts for the
International Sale of Goods shall not
apply.
7. Assignment
• You may not resell, assign, or transfer
this Agreement or any of your rights or
obligations, except in totality, in
connection with your permanent
transfer of the TeleNav Software, and
expressly conditioned upon the new
user of the TeleNav Software agreeing
to be bound by the terms and
conditions of this Agreement. Any such
sale, assignment or transfer that is not
expressly permitted under this
paragraph will result in immediate
termination of this Agreement, without
liability to TeleNav, in which case you
and all other parties shall immediately
cease all use of the TeleNav Software.
Notwithstanding the foregoing,
TeleNav may assign this Agreement to
any other party at any time without
notice, provided the assignee remains
bound by this Agreement.
8. Miscellaneous
8.1
This Agreement constitutes the entire
agreement between TeleNav and you with
respect to the subject matter hereof.
8.2
Except for the limited licenses expressly
granted in this Agreement, TeleNav retains
all right, title and interest in and to the
TeleNav Software, including without
limitation all related intellectual property
rights. No licenses or other rights which are
not expressly granted in this Agreement
are intended to, or shall be, granted or
conferred by implication, statute,
inducement, estoppel or otherwise, and
TeleNav and its suppliers and licensors
hereby reserve all of their respective rights
other than the licenses explicitly granted
in this Agreement.
8.3
By using the TeleNav Software, you
consent to receive from TeleNav all
communications, including notices,
agreements, legally required disclosures
or other information in connection with the
TeleNav Software (collectively, "Notices")
electronically. TeleNav may provide such
Notices by posting them on TeleNav's
Website or by downloading such Notices
to your wireless device. If you desire to
withdraw your consent to receive Notices
electronically, you must discontinue your
use of the TeleNav Software.
8.4
TeleNav's or your failure to require
performance of any provision shall not
affect that party's right to require
performance at any time thereafter, nor
shall a waiver of any breach or default of
this Agreement constitute a waiver of any
subsequent breach or default or a waiver
of the provision itself.
8.5
If any provision herein is held
unenforceable, then such provision will be
modified to reflect the intention of the
parties, and the remaining provisions of
this Agreement will remain in full force and
effect.
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8.6
The headings in this Agreement are for
convenience of reference only, will not be
deemed to be a part of this Agreement,
and will not be referred to in connection
with the construction or interpretation of
this Agreement. As used in this Agreement,
the words "include" and "including" and
variations thereof, will not be deemed to
be terms of limitation, but rather will be
deemed to be followed by the words
"without limitation".
9. Other Vendors Terms and Conditions
• The Telenav Software utilizes map and
other data licensed to Telenav by third
party vendors for the benefit of you and
other end users. This Agreement
includes end-user terms applicable to
these companies (included at the end
of this Agreement), and thus your use
of the Telenav Software is also subject
to such terms. You agree to comply
with the following additional terms and
conditions, which are applicable to
Telenav’s third party vendor licensors::
9.1 End User Terms Required by HERE
North America, LLC
The data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and Telenav (“Telenav”) and
its licensors (including their licensors and
suppliers) on the other hand.
© 2013 HERE. All rights reserved.
The Data for areas of Canada includes
information taken with permission from
Canadian authorities, including: © Her
Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada Post
Corporation, GeoBase®, © Department of
Natural Resources Canada.
HERE holds a non-exclusive license from
the United States Postal Service® to
publish and sell ZIP+4® information.
©United States Postal Service® 2014.
Prices are not established, controlled or
approved by the United States Postal
Service®. The following trademarks and
registrations are owned by the USPS:
United States Postal Service, USPS, and
ZIP+4
The Data for Mexico includes certain data
from Instituto Nacional de Estadística y
Geografía.
9.2 End User Terms Required by NAV2
(Shanghai) Co., Ltd
The data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and NAV2 (Shanghai) Co.,
Ltd (“NAV2”) and its licensors (including
their licensors and suppliers) on the other
hand. 20xx. All rights reserved
Terms and Conditions
Permitted Use. You agree to use this Data
together with the Telenav Software solely
for the internal business and personal
purposes for which you were licensed, and
not for service bureau, time-sharing or
other similar purposes. Accordingly, but
subject to the restrictions set forth in the
following paragraphs, you agree not to
otherwise reproduce, copy, modify,
decompile, disassemble, create any
derivative works of, or reverse engineer any
portion of this Data, and may not transfer
or distribute it in any form, for any purpose,
except to the extent permitted by
mandatory laws.
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Restrictions. Except where you have been
specifically licensed to do so by Telenav,
and without limiting the preceding
paragraph, you may not use this Data (a)
with any products, systems, or applications
installed or otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning. The Data may contain
inaccurate or incomplete information due
to the passage of time, changing
circumstances, sources used and the
nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results.
No Warranty. This Data is provided to you
“as is,” and you agree to use it at your own
risk. Telenav and its licensors (and their
licensors and suppliers) make no
guarantees, representations or warranties
of any kind, express or implied, arising by
law or otherwise, including but not limited
to, content, quality, accuracy,
completeness, effectiveness, reliability,
fitness for a particular purpose, usefulness,
use or results to be obtained from this
Data, or that the Data or server will be
uninterrupted or error-free.
Disclaimer of Warranty: TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow
certain warranty exclusions, so to that
extent the above exclusion may not apply
to you.
Disclaimer of Liability: TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFORMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF TELENAV OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some
States, Territories and Countries do not
allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control. You shall not export from
anywhere any part of the Data or any direct
product thereof except in compliance with,
and with all licenses and approvals
required under, applicable export laws,
rules and regulations, including but not
limited to the laws, rules and regulations
administered by the Office of Foreign
Assets Control of the U.S. Department of
Commerce and the Bureau of Industry and
Security of the U.S. Department of
Commerce. To the extent that any such
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export laws, rules or regulations prohibit
HERE from complying with any of its
obligations hereunder to deliver or
distribute Data, such failure shall be
excused and shall not constitute a breach
of this Agreement.
Entire Agreement. These terms and
conditions constitute the entire agreement
between Telenav (and its licensors,
including their licensors and suppliers) and
you pertaining to the subject matter hereof,
and supersedes in their entirety any and
all written or oral agreements previously
existing between us with respect to such
subject matter.
Governing Law. The above terms and
conditions shall be governed by the laws
of the State of Illinois [insert “Netherlands”
where European HERE Data is used],
without giving effect to (i) its conflict of
laws provisions, or (ii) the United Nations
Convention for Contracts for the
International Sale of Goods, which is
explicitly excluded. You agree to submit to
the jurisdiction of the State of Illinois
[insert “The Netherlands” where European
HERE Data is used] for any and all
disputes, claims and actions arising from
or in connection with the Data provided to
you hereunder.
Government End Users. If the Data is
being acquired by or on behalf of the
United States government or any other
entity seeking or applying rights similar to
those customarily claimed by the United
States government, this Data is a
“commercial item” as that term is defined
at 48 C.F.R. (“FAR”) 2.101, is licensed in
accordance with these End-User Terms,
and each copy of Data delivered or
otherwise furnished shall be marked and
embedded as appropriate with the
following “Notice of Use,” and shall be
treated in accordance with such Notice:
NOTICE OF USE
CONTRACTOR (MANUFACTURER/
SUPPLIER) NAME: HERE
CONTRACTOR (MANUFACTURER/
SUPPLIER) ADDRESS: c/o Nokia, 425
West Randolph Street, Chicago, Illinois
60606
This Data is a commercial item as
defined in FAR 2.101 and is subject to
these End-User Terms under which this
Data was provided.
© 1987 – 2014 HERE – All rights reserved.
If the Contracting Officer, federal
government agency, or any federal official
refuses to use the legend provided herein,
the Contracting Officer, federal
government agency, or any federal official
must notify HERE prior to seeking
additional or alternative rights in the Data.
I. US/Canada Territory
A. United States Data. The End-User
Terms for any Application containing
Data for the United States shall contain
the following notices:
“HERE holds a non-exclusive license
from the United States Postal
Service® to publish and sell ZIP+4®
information.”
“©United States Postal Service®
20XX. Prices are not established,
controlled or approved by the United
States Postal Service®. The following
trademarks and registrations are
owned by the USPS: United States
Postal Service, USPS, and ZIP+4.”
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B. Canada Data. The following provi-
sions apply to the Data for Canada,
which may include or reflect data from
third party licensors (“Third Party
Data”), including Her Majesty the Queen
in Right of Canada (“Her Majesty”),
Canada Post Corporation (“Canada
Post”) and the Department of Natural
Resources of Canada (“NRCan”):
1. Disclaimer and Limitation: Client
agrees that its use of the Third Party
Data is subject to the following provi-
sions:
a. Disclaimer: The Third Party Data
is licensed on an “as is” basis. The
licensors of such data, including Her
Majesty, Canada Post and NRCan,
make no guarantees, representa-
tions or warranties respecting such
data, either express or implied,
arising by law or otherwise, including
but not limited to, effectiveness,
completeness, accuracy or fitness
for a particular purpose.
b. Limitation on Liability: The Third
Party Data licensors, including Her
Majesty, Canada Post and NRCan,
shall not be liable: (i) in respect of
any claim, demand or action, irre-
spective of the nature of the cause
of the claim, demand or action
alleging any loss, injury or damages,
direct or indirect, which may result
from the use or possession of such
Data; or (ii) in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the
Data.
2. Copyright Notice: In connection with
each copy of all or any portion of the
Data for the Territory of Canada, Client
shall affix in a conspicuous manner the
following copyright notice on at least
one of: (i) the label for the storage
media of the copy; (ii) the packaging
for the copy; or (iii) other materials
packaged with the copy, such as user
manuals or end user license agree-
ments: “This data includes information
taken with permission from Canadian
authorities, including © Her Majesty
the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada
Post Corporation, GeoBase®, © The
Department of Natural Resources
Canada. All rights reserved.”
3. End-User Terms: Except as other-
wise agreed by the parties, in connec-
tion with the provision of any portion
of the Data for the Territory of Canada
to End-Users as may be authorized
under the Agreement, Client shall
provide such End-Users, in a reason-
ably conspicuous manner, with terms
(set forth with other end user terms
required to be provided under the
Agreement, or as otherwise may be
provided, by Client) which shall include
the following provisions on behalf of
the Third Party Data licensors,
including Her Majesty, Canada Post
and NRCan:
The Data may include or reflect
data of licensors, including Her
Majesty the Queen in the Right of
Canada (“Her Majesty”), Canada
Post Corporation (“Canada Post”)
and the Department of Natural
Resources Canada (“NRCan”). Such
data is licensed on an “as is” basis.
The licensors, including Her Majesty,
Canada Post and NRCan, make no
guarantees, representations or
warranties respecting such data,
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either express or implied, arising by
law or otherwise, including but not
limited to, effectiveness, complete-
ness, accuracy or fitness for a
particular purpose. The licensors,
including Her Majesty, Canada Post
and NRCan, shall not be liable in
respect of any claim, demand or
action, irrespective of the nature of
the cause of the claim, demand or
action alleging any loss, injury or
damages, direct or indirect, which
may result from the use or posses-
sion of the data or the Data. The
licensors, including Her Majesty,
Canada Post and NRCan, shall not
be liable in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the data
or the Data.
End User shall indemnify and save
harmless the licensors, including Her
Majesty, Canada Post and NRCan,
and their officers, employees and
agents from and against any claim,
demand or action, irrespective of
the nature of the cause of the claim,
demand or action, alleging loss,
costs, expenses, damages or injuries
(including injuries resulting in death)
arising out of the use or possession
of the data or the Data.
4. Additional Provisions: The terms
contained in this Section are in addi-
tion to all of the rights and obligations
of the parties under the Agreement.
To the extent that any of the provi-
sions of this Section are inconsistent
with, or conflict with, any other provi-
sions of the Agreement, the provisions
of this Section shall prevail.
II. Mexico. The following provision applies
to the Data for Mexico, which includes
certain data from the Instituto Nacional
de Estadística y Geografía (“INEGI”):
A. Any and all copies of the Data and/or
packaging containing Data for Mexico
shall contain the following notice:
“Fuente: INEGI (Instituto Nacional de
Estadística y Geografía)”
III. Latin America Territory
A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeTerritory
IGN “INSTITUTO
GEOGRAFICO NACIONAL
ARGENTINO”
Argen-
tina
“INSTITUTO GEOGRAFICO
MILITAR DEL ECUADOR
AUTORIZACION N° IGM-
2011-01- PCO-01 DEL 25 DE
ENERO DE 2011”
Ecuador
“source: © IGN 2009 - BD
TOPO ®”
“Fuente: INEGI (Instituto
Nacional de Estadística y
Geografía)”
Guade-
loupe,
French
Guiana
and
Marti-
nique
Mexico
IV. Middle East Territory
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A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeCountry
“© Royal Jordanian
Geographic Centre”. The
foregoing notice requirement
for Jordan Data is a material
term of the Agreement. If
Client or any of its permitted
Jordan
sublicensees (if any) fail to
meet such requirement,
HERE shall have the right to
terminate Client’s license
with respect to the Jordan
Data.
B. Jordan Data. Client and its permitted
sublicensees (if any) are restricted from
licensing and/or otherwise distributing
HERE’s database for the country of
Jordan (“Jordan Data”) for use in Enter-
prise Applications to (i) non-Jordanian
entities for use of the Jordan Data solely
in Jordan or (ii) Jordan-based customers.
In addition, Client, its permitted subli-
censees (if any) and End-Users are
restricted from using the Jordan Data in
Enterprise Applications if such party is
(i) a non-Jordanian entity using the
Jordan Data solely in Jordan or (ii) a
Jordan-based customer. For purposes
of the foregoing, “Enterprise Applica-
tions” shall mean Geomarketing applic-
ations, GIS applications, mobile business
asset management applications, call
center applications, telematics applica-
tions, public organization Internet
applications or for providing geocoding
services.
V. Europe Territory
A. Use of Certain Traffic Codes in Europe
1. General Restrictions Applicable to
Traffic Codes. Client acknowledges
and agrees that in certain countries of
the Europe Territory, Client will need
to obtain rights directly from third
party RDS-TMC code providers to
receive and use the Traffic Codes in
the Data and to deliver to End-Users
Transactions in any way derived from
or based on such Traffic Codes. For
such countries, HERE shall deliver the
Data incorporating Traffic Codes to
Client only after receiving certification
from Client of its having obtained such
rights.
2. Display of Third Party Rights
Legends for Belgium. Client shall, for
each Transaction that uses Traffic
Codes for Belgium, provide the
following notice to the End-User:
“Traffic Codes for Belgium are
provided by the Ministerie van de
Vlaamse Gemeenschap and the
Ministèrie de l’Equipement et des
Transports.”
B. Paper Maps. With respect to any
license granted to Client relating to
making, selling or distributing paper
maps (i.e., a map fixed on a paper or
paper-like medium): (a) such license
with respect to Data for the Territory of
Great Britain is conditioned on Client’s
entering into and complying with a
separate written agreement with the
Ordnance Survey (“OS”) to create and
sell paper maps, Client’s paying to the
OS any and all applicable paper map
royalties, and Client’s complying with
the OS copyright notice requirements;
(b) such license for selling or otherwise
distributing for charge with respect to
Data for the Territory of Czech Republic
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is conditioned on Client’ s obtaining prior
written consent from Kartografie a.s.;
(c) such license for selling or distributing
with respect to Data for the Territory of
Switzerland is conditioned on Client’s
obtaining a permit from Bundesamt für
Landestopografie of Switzerland; (d)
Client is restricted from using Data for
the Territory of France to create paper
maps with a scale between 1:5,000 and
1:250,000; and (e) Client is restricted
from using any Data to create, sell or
distribute paper maps that are the same
or substantially similar, in terms of data
content and specific use of color,
symbols and scale, to paper maps
published by the European national
mapping agencies, including without
limitation, Landervermessungämter of
Germany, Topografische Dienst of the
Netherlands, Nationaal Geografisch
Instituut of Belgium, Bundesamt für
Landestopografie of Switzerland,
Bundesamt für Eich-und Vermessung-
swesen of Austria, and the National
Land Survey of Sweden.
C. OS Enforcement. Without limiting
Section IV(B) above, with respect to
Data for the Territory of Great Britain,
Client acknowledges and agrees that
the Ordnance Survey (“OS”) may bring
a direct action against Client to enforce
compliance with the OS copyright notice
(see Section IV(D) below) and paper
map requirements (see Section IV(B)
above) contained in this Agreement.
D. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeCountry(ies)
“© Bundesamt für Eich-
und Vermessungswesen”
Austria
“© EuroGeographics”
Croatia
Cyprus,
Estonia,
Latvia,
Lithuania,
Moldova,
Poland,
Slovenia
and/or
Ukraine
“source: © IGN 2009 – BD
TOPO ®”
France
“Die Grundlagendaten
wurden mit Genehmigung
der zuständigen Behörden
entnommen”
Germany
“Contains Ordnance
Survey data © Crown
copyright and database
right 2010 Contains Royal
Mail data © Royal Mail
copyright and database
right 2010”
Great Britain
“Copyright Geomatics
Ltd.”
Greece
“Copyright © 2003; Top-
Map Ltd.”
Hungary
“La Banca Dati Italiana è
stata prodotta usando
quale riferimento anche
cartografia numerica ed
al tratto prodotta e fornita
dalla Regione Toscana.”
Italy
“Copyright © 2000;
Norwegian Mapping
Authority”
Norway
“Source: IgeoE – Portugal”Portugal
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“Información geográfica
propiedad del CNIG”
Spain
“Based upon electronic
data © National Land
Survey Sweden.”
Sweden
“Topografische
Grundlage: © Bundesamt
für Landestopographie.
Switzerland
E. Respective Country Distribution. Client
acknowledges that HERE has not
received approvals to distribute map
data for the following countries in such
respective countries: Albania, Belarus,
Kyrgyzstan, Moldova and Uzbekistan.
HERE may update such list from time to
time. The license rights granted to Client
under this TL with respect to the Data
for such countries are contingent upon
Client’s compliance with all applicable
laws and regulations, including, without
limitation, any required licenses or
approvals to distribute the Application
incorporating such Data in such
respective countries.
VI. Australia Territory
A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
Copyright. Based on data provided
under license from PSMA Australia
Limited (www.psma.com.au).
Product incorporates data which is ©
20XX Telstra Corporation Limited, GM
Holden Limited, Intelematics Australia
Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In
addition to the foregoing, the End-User
Terms for any Application containing
RDS-TMC Traffic Codes for Australia
shall contain the following notice:
“Product incorporates traffic location
codes which is © 20XX Telstra Corpora-
tion Limited and its licensors.”
AT&T Vehicle Network Carrier
Telematics Disclosure
END USER FOR PURPOSES OF THIS
SECTION MEANS YOU AND YOUR HEIRS,
EXECUTORS, LEGAL PERSONAL
REPRESENTATITVES AND PERMITED
ASSIGNS. FOR PURPOSES OF THIS
SECTION “UNDERLYING WIRELESS
SERVICE CARRIER” INCLUDES ITS
AFFILIATES AND CONTRACTORS AND
THEIR RESPECTIVE OFFICERS,
DIRECTORS, EMPLOYEES, SUCCESSORS
AND ASSIGNS. END USER HAS NO
CONTRACTUAL RELATIONSHIP WITH
THE UNDERLYING WIRELESS SERVICE
CARRIER AND END USER IS NOT A THIRD
PARTY BENEFICIARY OF ANY
AGREEMENT BETWEEN FORD AND
UNDERLYING CARRIER. END USER
UNDERSTANDS AND AGREES THAT THE
UNDERLYING CARRIER HAS NO LEGAL,
EQUITABLE, OR OTHER LIABILITY OF ANY
KIND TO END USER. IN ANY EVENT,
REGARDLESS OF THE FORM OF THE
ACTION, WHETHER FOR BREACH OF
CONTRACT, WARRANTY, NEGLIGENCE,
STRICT LIABILITY IN TORT OR
OTHERWISE, END USER'S EXCLUSIVE
REMEDY FOR CLAIMS ARISING IN ANY
WAY IN CONNECTION WITH THIS
AGREEMENT, FOR ANY CAUSE
WHATSOEVER, INCLUDING BUT NOT
LIMITED TO ANY FAILURE OR
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DISRUPTION OF SERVICE PROVIDED
HEREUNDER, IS LIMITED TO PAYMENT
OF DAMAGES IN AN AMOUNT NOT TO
EXCEED THE AMOUNT PAID BY END USER
FOR THE SERVICES DURING THE
TWO-MONTH PERIOD PRECEDING THE
DATE THE CLAIM AROSE.
(ii) END USER AGREES TO INDEMNIFY
AND HOLD HARMLESS THE UNDERLYING
WIRELESS SERVICE CARRIER AND ITS
OFFICERS, EMPLOYEES, AND AGENTS
AGAINST ANY AND ALL CLAIMS,
INCLUDING WITHOUT LIMITATION
CLAIMS FOR LIBEL, SLANDER, OR ANY
PROPERTY DAMAGE, PERSONAL INJURY
OR DEATH, ARISING IN ANY WAY,
DIRECTLY OR INDIRECTLY, IN
CONNECTION WITH THIS AGREEMENT
OR THE USE, FAILURE TO USE, OR
INABILITY TO USE THE DEVICE EXCEPT
WHERE THE CLAIMS RESULT FROM THE
UNDERLYING CARRIER’S GROSS
NEGLIGENCE OR WILLFUL MISCONDUCT.
THIS INDEMNITY WILL SURVIVE THE
TERMINATION OF THE AGREEMENT.
(iii) END USER HAS NO PROPERTY RIGHT
IN ANY NUMBER ASSIGNED TO THE
DEVICE.
(iv) END USER UNDERSTANDS THAT
FORD AND THE UNDERLYING CARRIER
CANNOT GUARANTY THE SECURITY OF
WIRELESS TRANSMISSIONS, AND WILL
NOT BE LIABLE FOR ANY LACK OF
SECURITY RELATING TO THE USE OF THE
SERVICES
THE SERVICE IS FOR [END USER’S] USE
ONLY AND END USER MAY NOT RESELL
THE SERVICE TO ANY OTHER PARTY END
USER UNDERSTANDS THAT THE
UNDERLYING CARRIER DOES NOT
GUARANTEE ANY END USER
UNINTERRUPTED SERVICE OR
COVERAGE. THE UNDERLYING CARRIER
DOES NOT WARRANT THAT END USERS
CAN OR WILL BE LOCATED USING THE
SERVICE. THE UNDERLYING CARRIER
MAKES NO WARRANTY, EXPRESS OR
IMPLIED, OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE,
SUITABILITY, OR PERFORMANCE
REGARDING ANY SERVICES OR GOODS,
AND IN NO EVENT SHALL AT&T BE
LIABLE, WHETHER OR NOT DUE TO ITS
OWN NEGLIGENCE, FOR ANY: (A) ACT OR
OMISSION OF A THIRD PARTY; (B)
MISTAKES, OMISSIONS, INTERRUPTIONS,
ERRORS, FAILURES TO TRANSMIT,
DELAYS, OR DEFECTS IN THE SERVICE
PROVIDED BY OR THROUGH THE
UNDERLYING CARRIER; (C) DAMAGE OR
INJURY CAUSED BY SUSPENSION OR
TERMINATION BY THE UNDERLYING
CARRIER; OR (D) DAMAGE OR INJURY
CAUSED BY A FAILURE OR DELAY IN
CONNECTING A CALL TO ANY ENTITY,
INCLUDING 911 OR ANY OTHER
EMERGENCY SERVICE. TO THE FULL
EXTENT ALLOWED BY LAW, THE END
USER RELEASES, INDEMNIFIES AND
HOLDS THE UNDERLYING CARRIER
HARMLESS FROM AND AGAINST ANY
AND ALL CLAIMS OF ANY PERSON OR
ENTITY FOR DAMAGES OF ANY NATURE
ARISING IN ANY WAY FROM OR RELATING
TO, DIRECTLY OR INDIRECTLY, SERVICES
PROVIDED BY THE UNDERLYING CARRIER
OR ANY PERSON’S USE THEREOF,
INCLUDING CLAIMS ARISING IN WHOLE
OR IN PART FROM THE ALLEGED
NEGLIGENCE OF THE UNDERLYING
CARRIER.
VII. China Territory
Personal Use Only
You agree to use this Data together with
[insert name of Client Application] for the
solely personal, non-commercial purposes
for which you were licensed, and not for
service bureau, time-sharing or other
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i)
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view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’s
support engineers will make commercially
reasonable efforts to solve any problem
issues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability and
your exclusive remedy shall be, at NAV2’s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY
SET FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NAV2 AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
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FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFROMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF NAV2 OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. UNDER
NO CIRCUMSTANCES SHALL NAV2’s OR
ITS SUPPLIERS’ LIABILITY HEREUNDER
EXCEED THE PRICE PAID. Certain liability
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Export Control
You agree not to export to anywhere any
part of the Data provided to you or any
direct product thereof except in
compliance with, and with all licenses and
approvals required under, applicable
export laws, rules and regulations.
IP Protection
The Data are owned by NAV2 or its
suppliers and are protected by applicable
copyright and other intellectual property
law and treaties. The Data are provided
solely on the basis of a license to use, not
sale.
Entire Agreement
These terms and conditions constitute the
entire agreement between NAV2(and its
licensors, including their licensors and
suppliers) and you pertaining to the subject
matter hereof, and supersedes in their
entirety any and all written or oral
agreements previously existing between
us with respect to such subject matter.
Governing Law.
The above terms and conditions shall be
governed by the laws of the People’s
Republic of China, without giving effect to
(i) its conflict of laws provisions, or (ii) the
United Nations Convention for Contracts
for the International Sale of Goods, which
is explicitly excluded. Any dispute arising
from or in connection with the Data
provided to you hereunder shall be
submitted to the Shanghai International
Economic and Trade Arbitration
Commission for arbitration.
Gracenote® Copyright
CD and music-related data from
Gracenote, Inc., copyright©
2000-2007 Gracenote. Gracenote
Software, copyright © 2000-2007
Gracenote. This product and service may
practice one or more of the following U.S.
Patents 5,987,525; 6,061,680; 6,154,773;
6,161,132; 6,230,192; 6,230,207; 6.240,459;
6,330,593 and other patents issued or
pending. Some services supplied under
license from Open Globe, Inc. for U.S.
Patent 6,304,523.
Gracenote and CDDB are registered
trademarks of Gracenote. The Gracenote
logo and logotype, and the "Powered by
Gracenote™" logo are trademarks of
Gracenote.
Gracenote® End User License Agreement
(EULA)
This device contains software from
Gracenote, Inc. of 2000 Powell Street
Emeryville, California 94608
("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this device
to do disc and music file identification and
obtain music-related information, including
name, artist, track, and title information
("Gracenote Data") from online servers
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("Gracenote Servers"), and to perform
other functions. You may use Gracenote
Data only by means of the intended End
User functions of this device. This device
may contain content belonging to
Gracenote's providers. If so, all of the
restrictions set forth herein with respect to
Gracenote Data shall also apply to such
content and such content providers shall
be entitled to all of the benefits and
protections set forth herein that are
available to Gracenote. You agree that you
will use the content from Gracenote
("Gracenote Content") , Gracenote Data,
the Gracenote Software, and Gracenote
Servers for your own personal,
non-commercial use only. You agree not
to assign, copy, transfer or transmit the
Gracenote Content, Gracenote Software
or any Gracenote Data (except in a Tag
associated with a music file) to any third
party. YOU AGREE NOT TO USE OR
EXPLOIT GRACENOTE CONTENT,
GRACENOTE DATA, THE GRACENOTE
SOFTWARE, OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY PERMITTED
HEREIN.
You agree that your non-exclusive licenses
to use the Gracenote Content, Gracenote
Data, the Gracenote Software, and
Gracenote Servers will terminate if you
violate these restrictions. If your licenses
terminate, you agree to cease any and all
use of the Gracenote Content, Gracenote
Data, the Gracenote Software, and
Gracenote Servers.
Gracenote, respectively, reserve all rights
in Gracenote Data, the Gracenote
Software, and the Gracenote Servers and
Gracenote Content, including all ownership
rights. Under no circumstances will either
Gracenote become liable for any payment
to you for any information that you provide,
including any copyrighted material or
music file information. You agree that
Gracenote may enforce its respective
rights, collectively or separately, under this
agreement against you, directly in each
company's own name.
Gracenote uses a unique identifier to track
queries for statistical purposes. The
purpose of a randomly assigned numeric
identifier is to allow Gracenote to count
queries without knowing anything about
who you are. For more information, see the
web page at www.gracenote.com for the
Gracenote Privacy Policy.
THE GRACENOTE SOFTWARE, EACH ITEM
OF GRACENOTE DATA AND THE
GRACENOTE CONTENT ARE LICENSED
TO YOU "AS IS". NEITHER GRACENOTE
MAKES ANY REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED,
REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE
GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY
AND SEPARATELY RESERVE THE RIGHT
TO DELETE DATA AND/OR CONTENT
FROM THE COMPANIES' RESPECTIVE
SERVERS OR, IN THE CASE OF
GRACENOTE, CHANGE DATA
CATEGORIES FOR ANY CAUSE THAT
GRACENOTE DEEMS SUFFICIENT. NO
WARRANTY IS MADE THAT EITHER
GRACENOTE CONTENT OR THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE
OR THAT THE FUNCTIONING OF THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS NOT
OBLIGATED TO PROVIDE YOU WITH ANY
ENHANCED OR ADDITIONAL DATA TYPES
THAT GRACENOTE MAY CHOOSE TO
PROVIDE IN THE FUTURE AND IS FREE
TO DISCONTINUE ITS ONLINE SERVICES
AT ANY TIME. GRACENOTE DISCLAIM ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
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IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER. © Gracenote 2007.
Taiwan Territory
Note: In accordance with the management
approach of low-power radio wave
radiation motors:
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter
the frequency, increase the power or
change the characteristics and functions
of the original design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference
be detected, immediately stop using the
device and only resume usage after
ensuring that there is no longer any
interference. For the legal
telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial,
scientific and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS
AND CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together, SUNA Products
and/or Services), you must accept
certain terms and conditions. The following
is a brief summary of the terms and
conditions that apply to you. To view the
full terms and conditions relevant to your
use of the SUNA Products and/or Services,
please consult:
Website
www.sunatraffic.com.au/termsandcon-
ditions/
1. Acceptance
By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcon-
ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
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SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
DECLARATION OF CONFORMITY
Radio Frequency Statement
IC Identification NumberFCC Identification NumberSYNC Version
216B-SYNCG3-LACJ-SYNCG3-L3.0
216B-FA170BCARHSACJ-FA-170-BCARHS3.1
216B-FG185SG32MHACJ-FG-185-SG32MH3.2
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WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
These devices comply with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions:
1. The device does not cause harmful
interference.
2. The device accepts any interference
received, including interference that
could cause undesired operation.
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1
180 Degree Camera....................................205
Camera Views....................................................206
Front View Camera...........................................205
Using the 180 degree camera
system..............................................................206
9
911 Assist...........................................................62
A
A/C
See: Climate Control...........................................121
About This Manual...........................................9
ABS
See: Brakes...........................................................183
ABS driving hints
See: Hints on Driving With Anti-Lock
Brakes................................................................183
Accessories...................................................460
Accessories
See: Replacement Parts
Recommendation............................................16
ACC
See: Using Adaptive Cruise Control...........208
Active Park Assist.......................................200
Using Active Park Assist.................................200
Adjusting the Headlamps........................309
Horizontal Aim Adjustment............................310
Vertical Aim Adjustment................................309
Adjusting the Steering Wheel...................96
Airbag Disposal................................................61
Air Conditioning
See: Climate Control...........................................121
Air Filter
See: Changing the Engine Air Filter..............316
Alarm
See: Anti-Theft Alarm - Vehicles With:
Anti-Theft Alarm Horn with Integral
Battery..................................................................91
See: Anti-Theft Alarm - Vehicles Without:
Anti-Theft Alarm Horn with Integral
Battery................................................................90
All-Wheel Drive.............................................178
AM/FM Radio - Vehicles Without:
SYNC.............................................................398
Selecting a Radio Source...............................398
Anti-Theft Alarm - Vehicles With:
Anti-Theft Alarm Horn with Integral
Battery..............................................................91
Alarm System.........................................................91
Arming the Alarm.................................................92
Disarming the Alarm...........................................92
Guard Settings.......................................................91
Triggering the Alarm.............................................91
Anti-Theft Alarm - Vehicles Without:
Anti-Theft Alarm Horn with Integral
Battery............................................................90
Alarm System.......................................................90
Arming the Alarm................................................90
Disarming the Alarm..........................................90
Triggering the Alarm...........................................90
Appendices....................................................482
Applying the Parking Brake......................186
Apps.................................................................443
SiriusXM Traffic and Travel Link..................444
Using Apps on an Android Device...............444
Using Apps on an iOS Device........................443
Using Mobile Navigation on an Android
Device...............................................................444
Audio System................................................395
General Information.........................................395
Audio Unit Clock and Date Displays -
Vehicles Without: SYNC........................399
Adjusting the Clock...........................................399
Audio Unit - Vehicles With: SYNC
3.......................................................................397
Adjusting the Volume.......................................397
Changing Radio Stations................................397
Pausing or Playing Media...............................398
Seek Down and Previous Track
Button...............................................................398
Seek Up and Next Track Button..................398
Sound Settings..................................................398
Switching the Audio Unit On and Off.........397
Switching the Screen On and Off...............398
Audio Unit - Vehicles Without:
SYNC.............................................................395
Adjusting the Volume......................................395
Changing Radio Stations...............................396
Pausing or Playing Media................................397
Returning to the Previous Screen...............396
511
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Index
Scrolling Through the Menu Options........396
Seek Down and Previous Track
Button................................................................397
Seek Up and Next Track Button..................396
Selecting a Menu Option................................396
Selecting Media.................................................396
Selecting the Radio..........................................395
Sound Settings...................................................397
Switching the Audio Unit On and Off........395
Switching the Screen On and Off................397
System Settings.................................................397
Using a Cell Phone............................................397
Autolamps.......................................................101
Adjusting the Period of Time That the
Headlamps Remain On...............................102
Automatic High Beam Control................103
Automatic High Beam Control Information
Messages..........................................................104
Automatic High Beam Indicator...................104
Overriding Automatic High Beam
Control...............................................................104
Switching Automatic High Beam Control
On or Off...........................................................104
Automatic Transmission............................174
Automatic Transmission Information
Messages..........................................................176
Brake Shift Interlock...........................................175
Progressive Range Selection..........................174
Selector Lever Positions...................................174
SelectShift™........................................................174
Transmission Not in Park (P) Audible
Warning..............................................................176
Automatic Transmission Fluid
Check............................................................304
Auto-Start-Stop...........................................150
Auto-Start-Stop – Troubleshooting............151
Auto-Start-Stop Indicators.......................151
Auto-Start-Stop Precautions..................150
Auto-Start-Stop –
Troubleshooting..........................................151
Auto-Start-Stop – Frequently Asked
Questions..........................................................152
Auto-Start-Stop – Information
Messages...........................................................151
Autowipers........................................................97
Auxiliary Heater.............................................124
Principle of Operation.......................................124
Using the Auxiliary Heater...............................124
Auxiliary Power Points................................139
110 Volt - 150 Watt Capacity AC Power
Outlet.................................................................139
110 Volt - 400 Watt Capacity AC Power
Outlet.................................................................140
Auxiliary Switches........................................461
AWD
See: All-Wheel Drive..........................................178
B
Battery
See: Changing the 12V Battery.....................306
Blind Spot Information System..............223
Blind Spot Information System
Indicator............................................................224
Blind Spot Information System Information
Messages.........................................................226
Blind Spot Information System
Sensors.............................................................224
Blind Spot Information System with Trailer
Tow.....................................................................225
Switching the Blind Spot Information
System On or Off..........................................224
Using the Blind Spot Information
System..............................................................224
BLIS
See: Blind Spot Information System..........223
Body Styling Kits..........................................328
Bonnet Lock
See: Opening and Closing the Hood..........292
Booster Seats..................................................38
Types of Booster Seats......................................39
Bottle Holders................................................142
Brake Fluid Check........................................305
Brakes...............................................................183
General Information..........................................183
Breaking-In.....................................................258
Bulb Specification Chart..........................389
C
Capacities and Specifications - 2.0L
EcoBlue.........................................................373
Air Conditioning System..................................373
Brake System.......................................................376
Diesel Exhaust Fluid Tank...............................376
Engine.....................................................................374
512
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Index
Fuel Tank...............................................................375
Grease.....................................................................377
Locks.......................................................................376
Washer Reservoir...............................................375
Capacities and Specifications - 3.5L
Duratec..........................................................377
Air Conditioning System..................................377
Brake System.......................................................381
Engine.....................................................................378
Engine Coolant...................................................380
Fuel Tank..............................................................380
Grease....................................................................382
Locks......................................................................382
Rear Axle...............................................................382
Washer Reservoir................................................381
Capacities and Specifications - 3.5L
Ecoboost™.................................................383
Air Conditioning System.................................383
Brake System.......................................................387
Engine....................................................................384
Engine Coolant...................................................386
Fuel Tank...............................................................387
Grease...................................................................388
Locks......................................................................388
Rear Axle..............................................................388
Washer Reservoir...............................................387
Capacities and Specifications................365
Cargo Lamps.................................................106
Switching the Cargo Lamps Off...................106
Switching the Cargo Lamps On....................106
Car Wash
See: Cleaning the Exterior..............................320
Catalytic Converter - 3.5L Duratec/3.5L
Ecoboost™..................................................164
On-Board Diagnostics System......................165
Changing a Bulb.............................................311
Front Clearance Lamp......................................313
Headlamp..............................................................312
High Mounted Stoplamps...............................314
Interior Lamp........................................................315
License Plate Lamp...........................................315
Reading Lamps....................................................315
Rear Lamps...........................................................314
Side Direction Indicator....................................314
Sun Visor Mirror Lamp......................................316
Changing a Fuse..........................................290
Fuses......................................................................290
Changing a Road Wheel...........................353
Dissimilar Spare Wheel and Tire Assembly
Information.....................................................354
Front Jacking Points.........................................359
Installing a Road Wheel..................................362
Locking Lug Nuts...............................................355
Rear Jacking Points...........................................359
Removing a Road Wheel................................362
Removing a Wheel Trim.................................360
Stowing the Wheel and Vehicle Jack.........364
Vehicle Jack.........................................................358
Vehicles With a Spare Wheel........................355
Changing the 12V Battery........................306
Removing the Battery......................................306
Replacing the Battery......................................308
Changing the Cabin Air Filter....................127
Changing the Engine Air Filter.................316
Changing the Engine Oil and Oil
Filter...............................................................298
Engine Lubrication for Severe Service
Operation........................................................299
Changing the Front Wiper Blades........309
Changing the Wi-Fi Hotspot Name or
Password.....................................................394
Checking MyKey System Status...............74
Checking the Wiper Blades.....................308
Child Restraint and Seatbelt
Maintenance.................................................50
Child Restraint Positioning.........................40
Child Safety......................................................20
General Information............................................20
Child Safety Locks.........................................42
Left-Hand Side......................................................43
Right-Hand Side...................................................43
Cigar Lighter....................................................141
Cleaning Products........................................319
Cleaning the Engine....................................322
Cleaning the Exterior..................................320
Body Paintwork Preservation.........................321
Cleaning Stripes or Graphics..........................321
Cleaning the Chrome Trim...............................321
Cleaning the Headlamps.................................321
Cleaning the Rear Window..............................321
Cleaning the Instrument Panel and
Instrument Cluster Lens.........................325
Cleaning the Interior...................................323
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats...............................................323
513
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Index
Instrument Cluster Screens, LCD Screens
and Radio Screens.......................................324
Leather Interior....................................................323
Mirrors....................................................................324
Rear Windows.....................................................324
Seatbelts...............................................................323
Storage Compartments, Cup Holders and
Ashtrays............................................................324
Suede Micro Fiber Fabric................................324
Cleaning the Wheels..................................325
Cleaning the Windows and Wiper
Blades............................................................322
Clearing All MyKeys.......................................74
MyKey Information Messages..........................74
Climate Control..............................................121
Closing the Sliding Door...............................81
Closing the Sliding Door From Inside Your
Vehicle..................................................................81
Closing the Sliding Door From Outside Your
Vehicle..................................................................81
Closing the Sliding Door With the Remote
Control................................................................84
Cold Weather Precautions.......................258
Connected Vehicle.......................................391
Connecting the Vehicle to a Mobile
Network.............................................................391
Connected Vehicle Limitations...............391
Connected Vehicle Requirements.........391
Connected Vehicle –
Troubleshooting........................................392
Connecting a Bluetooth Device -
Vehicles Without: SYNC........................399
Pairing a Device..................................................399
Connecting the Vehicle to a Mobile
Network.........................................................391
Connecting FordPass to the Modem..........391
Enabling and Disabling the Modem............391
What Is the Modem...........................................391
Connecting the Vehicle to a Wi-Fi
Network.........................................................391
Coolant Check
See: Engine Coolant Check...........................300
Crash Sensors and Airbag Indicator.......60
Creating a MyKey............................................72
MyKey Information Messages..........................72
Creating a Wi-Fi Hotspot..........................394
Connecting a Device to the Wi-Fi
Hotspot............................................................394
Finding the Wi-Fi Hotspot Name and
Password.........................................................394
Cross Traffic Alert........................................226
Cross Traffic Alert behavior when trailer is
attached...........................................................229
Cross Traffic Alert Indicator...........................229
Cross Traffic Alert Information
Messages.........................................................229
Cross Traffic Alert System
Limitations......................................................228
Cross Traffic Alert System Sensors............228
Switching the System On and Off..............229
Using Cross Traffic Alert..................................227
Cruise Control................................................207
Principle of Operation......................................207
Cruise control
See: Using Cruise Control...............................207
Customer Assistance.................................270
D
Data Recording..................................................11
Comfort, Convenience and Entertainment
Data.......................................................................13
Event Data................................................................13
Service Data............................................................12
Services That Third Parties Provide...............14
Services That We Provide..................................14
Vehicles With a Modem......................................14
Vehicles With an Emergency Call
System..................................................................15
Vehicles With SYNC.............................................14
Daytime Running Lamps...........................102
Type 1 - Conventional
(Non-Configurable)......................................102
Type 2 - Configurable........................................102
Declaration of Conformity.......................509
Radio Frequency Statement........................509
Diesel Particulate Filter..............................168
Diesel Particulate Filter Automatic
Regeneration...................................................169
Diesel Particulate Filter Information
Messages...........................................................173
Diesel Particulate Filter Manual
Regeneration.....................................................171
On-Board Diagnostics System.....................169
Direction Indicators.....................................105
Direction Indicator..............................................105
514
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Index
Switching the Direction Indicators On and
Off.......................................................................105
Doors and Locks.............................................76
Draining the Fuel Filter Water
Trap................................................................305
Draining the Fuel Filter Water Trap.............306
Drive Belt Routing - 2.0L EcoBlue...........317
Drive Belt Routing - 3.5L Duratec/3.5L
Ecoboost™, Vehicles With: Dual
Generators...................................................318
Drive Belt Routing - 3.5L Duratec/3.5L
Ecoboost™, Vehicles With: Single
Generator......................................................318
Drive Control..................................................237
Selectable Drive Modes...................................237
Selectable Drive Modes Information
Messages.........................................................238
Driver Alert......................................................216
Driver Alert System Display.............................217
Driver Alert System Messages.......................219
Driver Alert System Warnings.........................217
Switching Driver Alert On or Off....................218
Driver and Passenger Airbags....................52
Children and Airbags...........................................57
Passenger Airbag On and Off Switch ..........52
Proper Driver and Front Passenger Seating
Adjustment........................................................57
Driving Aids.....................................................216
Driving Hints..................................................258
Driving Through Water...............................259
DRL
See: Daytime Running Lamps.......................102
E
Eco....................................................................230
Eco Mode..............................................................230
Efficient Drive Mode.........................................230
Economical Driving.....................................258
Electromagnetic Compatibility..............482
Emergency Call Limitations.......................63
Emergency Call Requirements.................62
Emergency Exit - M2 Bus..........................262
Emission Law.................................................163
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........164
Tampering With a Noise Control
System...............................................................163
End User License Agreement.................484
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................484
Engine Block Heater....................................148
Using the Engine Block Heater......................149
Engine Coolant Check...............................300
Adding Coolant...................................................301
Coolant Change.................................................302
Engine Coolant Temperature
Management.................................................304
Fail-Safe Cooling...............................................303
Recycled Coolant..............................................302
Severe Climates.................................................302
Engine Cooling Fan - Diesel....................300
Engine Cooling Fan - Gasoline...............300
Engine Emission Control............................163
Engine Immobilizer
See: Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS).................................................................89
Engine Oil Check..........................................297
Adding Engine Oil..............................................298
Engine Oil Pressure Warning Lamp............298
Engine Oil Dipstick - 2.0L EcoBlue........297
Engine Oil Dipstick - 3.5L Duratec.........297
Engine Oil Dipstick - 3.5L
Ecoboost™..................................................297
Engine Specifications - 2.0L
EcoBlue........................................................365
Engine Specifications - 3.5L
Duratec.........................................................366
Engine Specifications - 3.5L
Ecoboost™..................................................367
Entertainment..............................................426
AM/FM Radio.......................................................427
Apps........................................................................435
Bluetooth Stereo or USB................................434
CD (If equipped)................................................433
HD Radio™ Information (If
Available)........................................................430
SiriusXM® Satellite Radio (If
Activated)........................................................428
Sources..................................................................427
Supported Media Players, Formats and
Metadata Information................................435
USB Ports.............................................................435
Environment.....................................................19
515
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Index
Essential Towing Checks...........................251
Before Towing a Trailer....................................255
Launching or Retrieving a Boat or Personal
Water Craft (PWC)......................................256
Safety Chains......................................................252
Tow Hitch...............................................................251
Trailer Brakes.......................................................252
Trailer Lamps.......................................................255
Trailer Towing Connector.................................251
When Towing a Trailer.....................................255
Event Data Recording
See: Data Recording..............................................11
Export Unique Options.................................18
Exterior Mirrors..............................................108
Fold-Away Exterior Mirrors.............................109
Power Exterior Mirrors......................................108
Power Folding Mirrors.......................................108
F
Fan
See: Engine Cooling Fan - Diesel................300
See: Engine Cooling Fan - Gasoline...........300
Fastening the Seatbelts..............................45
Seatbelt Locking Modes...................................46
Using Seatbelts During Pregnancy................45
Flat Tire
See: Changing a Road Wheel........................353
Floor Mats.......................................................259
Fog Lamps - Front
See: Front Fog Lamps......................................104
Ford Credit......................................................270
US Only..................................................................270
Ford Protect...................................................462
Ford Protect Extended Service Plan
(CANADA ONLY)..........................................463
Ford Protect Extended Service Plans (U.S.
Only)..................................................................462
Front Fog Lamps..........................................104
Front Fog Lamp Indicator................................105
Switching the Front Fog Lamps On or
Off.......................................................................104
Front Parking Aid..........................................196
Front Parking Aid Information
Messages..........................................................198
Object Distance Indicator................................197
Front View Camera.....................................236
Using the Front View Camera........................237
Front Wiper Blades
See: Changing the Front Wiper Blades......309
Fuel and Refueling.......................................153
Fuel Burning Heater
See: Auxiliary Heater.........................................124
Fuel Filler Funnel Location........................158
Fuel Filter - Gasoline..................................306
Fuel Filter Service Indicator Check.......305
Fuel Quality - 2.0L EcoBlue, Diesel........153
Biodiesel.................................................................155
Diesel Fuel Additives ........................................156
Fuel Requirements - Choosing The Right
Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Not Required ..........154
Fuel Requirements - Choosing The Right
Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Required (United
States/Canada/Puerto Rico/U.S. Virgin
Islands And Other Locales) ......................153
Fuel Quality - 3.5L Duratec, E85.............156
Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................156
Switching Between E85 and
Gasoline.............................................................157
Fuel Quality - 3.5L Duratec/3.5L
Ecoboost™, Gasoline...............................157
Choosing the Right Fuel...................................157
Fuel Shutoff...................................................262
Ignition Switch....................................................262
Keyless Starting..................................................262
Fuse Box Locations......................................277
Body Control Module........................................277
Driver Compartment Fuse Box......................277
Engine Compartment Fuse Box....................277
Passenger Compartment Fuse Box.............277
Pre-fuse Box.........................................................277
Fuses.................................................................277
Fuse Specification Chart...........................278
Body Control Module.......................................285
Driver Compartment Fuse Box......................281
Engine Compartment Fuse Box...................278
Passenger Compartment Fuse Box............287
Pre-fuse Box........................................................289
516
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Index
G
Gauges..............................................................110
Automatic Transmission Position
Indicator...............................................................111
Engine Coolant Temperature Gauge.............111
Fuel Gauge..............................................................111
Information Display............................................110
Instrument Cluster..............................................110
Speedometer.........................................................111
Tachometer...........................................................110
Gearbox
See: Transmission...............................................174
General Information on Radio
Frequencies...................................................64
General Maintenance Information.......464
Multi-point Inspection.....................................466
Owner Checks and Services.........................465
Protecting Your Investment..........................464
Why Maintain Your Vehicle?.........................464
Why Maintain Your Vehicle at Your
Dealership?....................................................464
Getting Assistance Outside the U.S. and
Canada..........................................................273
Getting the Services You Need...............270
Away From Home..............................................270
H
Hazard Flashers............................................262
Headlamp Adjusting
See: Adjusting the Headlamps....................309
Headlamp Removal
See: Removing a Headlamp............................311
Headrest
See: Head Restraints.........................................128
Head Restraints.............................................128
Adjusting the Head Restraint.........................129
Installing the Head Restraint ........................129
Removing the Head Restraint........................129
Heated Exterior Mirrors - Vehicles With:
Heated Rear Window...............................123
Heated Exterior Mirrors - Vehicles
Without: Heated Rear Window.............123
Heated Rear Window..................................123
Heated Seats.................................................138
Heating
See: Climate Control...........................................121
Hill Start Assist..............................................183
Hill Start Assist Information
Messages..........................................................185
Switching Hill Start Assist On or Off...........184
Using Hill Start Assist.......................................184
Hints on Controlling the Interior
Climate...........................................................122
Defogging or Clearing the Windshield of
Thin Ice...............................................................123
Defogging the Side Windows in Cold
Weather.............................................................122
General Hints........................................................122
Quickly Cooling the Interior.............................122
Quickly Heating the Interior.............................122
Recommended Settings for Cooling...........122
Recommended Settings for Heating...........122
Hints on Driving With Anti-Lock
Brakes............................................................183
Hood Lock
See: Opening and Closing the Hood..........292
I
Ignition Switch...............................................144
In California (U.S. Only)..............................271
Information Displays....................................115
General Information...........................................115
Installing Child Restraints...........................22
Child Safety Restraint.........................................22
Using Lap and Shoulder Belts.........................22
Using Lower Anchors and Tethers for
Children (LATCH)............................................24
Using Tether Straps..............................................31
Instrument Cluster........................................110
Instrument Lighting Dimmer....................102
Interior Air Quality.........................................127
Interior Lamps...............................................105
Courtesy Lamp Function.................................105
Switching the Courtesy Lamps On and
Off.......................................................................105
Switching the Front Map Reading Lamps
On and Off.......................................................105
Interior Mirror.................................................109
Introduction........................................................9
517
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Index
J
Jump Starting the Vehicle - 2.0L
EcoBlue........................................................263
Connecting the Jumper Cables....................263
Starting the Engine...........................................265
Jump Starting the Vehicle - 3.5L
Duratec/3.5L Ecoboost™.....................265
Connecting the Jumper Cables....................266
Jump Starting......................................................267
Preparing Your Vehicle.....................................265
Removing the Jumper Cables.......................267
K
Keyless Entry....................................................87
Keyless Entry Settings........................................87
Keyless Entry – Troubleshooting...................88
Locking and Unlocking the Doors Using
Keyless Entry.....................................................87
Master Access Code............................................87
Keyless Entry Settings..................................87
Clearing All Personal Access Codes..............87
Creating Personal Access Codes....................87
Reprogramming the Unlocking
Function..............................................................87
Keyless Entry – Troubleshooting.............88
Keyless Entry – Frequently Asked
Questions...........................................................88
Keys and Remote Controls........................64
Principle of Operation........................................64
L
Lane Keeping System.................................219
Lane Keeping System Display.......................222
Lane Keeping System Messages..................223
Lane Keeping System Settings....................220
Lane Keeping System Warning Lamps and
Indicators..........................................................222
Switching Lane Keeping System On or
Off......................................................................220
Lighting Control............................................100
Exterior Lamps On Audible Warning............101
Flashing High Beam Headlamps...................101
High Beam Headlamp Indicator....................101
Lamps On Indicator............................................101
Lighting Control Positions..............................100
Switching High Beam Headlamps On and
Off........................................................................101
Switching the Parking Lamps On................100
Lighting............................................................100
General Information.........................................100
Load Carriers
See: Roof Racks and Load Carriers -
Bus......................................................................239
See: Roof Racks and Load Carriers -
Van.....................................................................239
Load Carrying................................................239
Load Limit......................................................240
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................244
Vehicle Loading - with and without a
Trailer................................................................240
Load Retaining Fixtures.............................239
Securing Cargo...................................................239
Locating the Cabin Air Filter......................127
Locating the Keyless Entry Keypad.........87
Locking and Unlocking.................................76
Autolock...................................................................78
Autounlock..............................................................78
Configurable Unlocking......................................79
Locking.....................................................................76
Locking and Unlocking the Doors From
Inside....................................................................76
One-Stage Unlocking.........................................79
Opening the Double Rear Doors.....................76
Rear Emergency Exit...........................................78
Two-Stage Unlocking.........................................79
Unlocking.................................................................76
Zone Re-Locking...................................................79
Locking and Unlocking the Doors Using
Keyless Entry.................................................87
Locking the Doors................................................88
Unlocking the Doors............................................87
Lug Nuts
See: Changing a Road Wheel........................353
Lug Nuts..........................................................364
Locking Lug Nuts...............................................364
Lug Nut Torque...................................................364
M
Maintenance..................................................292
General Information.........................................292
518
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Index
Manual Climate Control..............................121
Directing Air to the Footwell Air Vents.........121
Directing Air to the Instrument Panel Air
Vents....................................................................121
Directing Air to the Windshield Air
Vents....................................................................121
Setting the Blower Motor Speed...................121
Setting the Temperature..................................122
Switching Maximum Cooling On and
Off.........................................................................121
Switching Maximum Defrost On and
Off.........................................................................121
Switching the Air Conditioning On and
Off.........................................................................121
Switching the Climate Control On and
Off.........................................................................121
Switching the Recirculated Air On and
Off.........................................................................121
Manual Seats - Vehicles With: 2-Way
Manual Seat................................................129
Adjusting the Armrest........................................131
Adjusting the Lumbar Support.....................130
Adjusting the Seat Backrest...........................130
Moving the Seat Backward and
Forward.............................................................130
Manual Seats - Vehicles With: 4-Way
Manual Seat..................................................131
Adjusting the Armrest.......................................132
Adjusting the Lumbar Support......................132
Adjusting the Seat Backrest............................131
Adjusting the Seat Cushion.............................132
Adjusting the Seat Height................................132
Moving the Seat Backward and
Forward..............................................................131
Swiveling the Seat..............................................132
Swivel Seat Audible Warning.........................133
Master Access Code......................................87
What Is the Master Access Code....................87
Message Center
See: Information Displays.................................115
Mirrors
See: Windows and Mirrors...............................107
Mobile Communications
Equipment......................................................18
Motorcraft Parts - 2.0L EcoBlue............368
Motorcraft Parts - 3.5L Duratec.............369
Motorcraft Parts - 3.5L
Ecoboost™.................................................370
MyKey Settings.................................................71
Configurable Settings..........................................71
Non-Configurable Settings................................71
MyKey – Troubleshooting............................75
What is an admin key?.......................................75
Why can I not clear the MyKeys?....................75
Why can I not create a MyKey?.......................75
Why can I not program a MyKey?..................75
Why does the MyKey distance not
accumulate?.....................................................75
MyKey™..............................................................71
Principle of Operation..........................................71
N
Navigation.......................................................437
Changing the Format of the Map................439
cityseeker...............................................................441
Michelin Travel Guide.......................................442
Navigation Map Accuracy and
Updates............................................................443
Route Guidance.................................................440
Setting a Destination.......................................438
SiriusXM Traffic and Travel Link...................442
Zoom......................................................................439
Normal Scheduled Maintenance..........467
Intelligent Oil-Life Monitor™.........................467
Normal Maintenance Intervals.....................467
O
Oil Change Indicator Reset -
Diesel............................................................299
Oil Change Indicator Reset -
Gasoline.......................................................300
Resetting the Oil Life Monitoring
System.............................................................300
Oil Check
See: Engine Oil Check.......................................297
Opening and Closing the Hood..............292
Closing the Hood...............................................293
Opening the Hood.............................................292
Opening the Sliding Door...........................80
Opening the Sliding Door From Inside Your
Vehicle................................................................80
Opening the Sliding Door From Outside
Your Vehicle......................................................80
519
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 AA enUSA, Edition date: 201908, First-Printing
Index
Opening the Sliding Door With the Remote
Control.................................................................83
Ordering Additional Owner's
Literature......................................................275
Obtaining a French Owner’s Manual..........275
Overhead Console........................................142
Overhead Storage........................................142
P
Parking Aid......................................................192
Parking Aids....................................................192
Principle of Operation.......................................192
Parking Brake Audible Warning..............186
Parking Brake.................................................186
Parking Brake – Troubleshooting.................186
Parking Brake – Troubleshooting...........186
Parking Brake – Information
Messages..........................................................186
Parking Brake – Warning Lamps..................186
Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS)............................................................89
SecuriLock®...........................................................89
PATS
See: Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS).................................................................89
Perchlorate........................................................15
Personalized Settings..................................119
Chimes....................................................................120
Language................................................................119
Measure Unit.........................................................119
Temperature Unit................................................119
Tire Pressure Unit................................................119
Phone...............................................................436
Android Auto........................................................437
Apple CarPlay......................................................437
Pairing Your Cell Phone for the First
Time...................................................................436
Text Messaging...................................................437
Using Your Cell Phone.....................................436
Playing Media From a USB Device -
Vehicles Without: SYNC........................399
Selecting the USB Device..............................400
Supported Audio File Formats.....................399
Post-Crash Alert System..........................268
Power Door Locks
See: Locking and Unlocking.............................76
Power Running Boards................................93
Power Seats....................................................133
Power Lumbar.....................................................135
Power Windows............................................107
Bounce-Back........................................................107
Opening and Closing the Windows.............107
Overriding Bounce-Back..................................107
Resetting Bounce-Back...................................107
Pre-Collision Assist.....................................232
Distance Alert......................................................233
Distance Indication...........................................234
Pre-Collision Assist Information
Messages.........................................................235
Pre-Collision Assist System Sensors.........235
Pre-Collision Assist Warning Lamp............235
Programming a MyKey.................................72
Protecting the Environment........................19
Puncture
See: Changing a Road Wheel........................353
Pushing the Parking Brake Lever
Down..............................................................187
R
Rear Overhead Storage..............................142
Rear Parking Aid...........................................194
Object Distance Indicator................................195
Rear Parking Aid Information
Messages..........................................................196
Rear Passenger Climate Controls...........123
Adjusting the Blower Motor Speed..............123
Directing Air to the Footwell Air
Vents...................................................................123
Directing Air to the Overhead Air
Vents...................................................................123
Directing Air to the Overhead Air Vents and
the Footwell Air Vents..................................123
Rear Seats.......................................................135
Installing the Seats.............................................137
Recline Adjustment...........................................135
Removing Seats (Passenger
Vehicles)...........................................................136
Rear View Camera
See: Rear View Camera - Vehicles With:
Parking Aid Camera.....................................202
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Rear View Camera - Vehicles With:
Parking Aid Camera.................................202
Enhanced Parking Aids or Park Pilot..........205
Rear View Camera Locations........................203
System Settings.................................................204
Using the Rear View Camera........................203
Recommended Towing Weights -
Chassis Cab/Crew Van/Cutaway/
Van.................................................................246
Calculating the Maximum Loaded Trailer
Weight for Your Vehicle..............................248
Recommended Towing Weights - M2
Bus.................................................................248
Calculating the Maximum Loaded Trailer
Weight for Your Vehicle..............................250
Reduced Engine Performance................258
Refueling..........................................................159
System Warnings.................................................161
Releasing the Parking Brake....................186
Remote Control - Vehicles With: Passive
Anti-Theft System (PATS)......................66
Changing the Remote Control Battery.........67
Integrated Keyhead Transmitter....................66
Locating Your Vehicle..........................................67
Programming a New Remote Control..........67
Switching the Panic Alarm On and
Off.........................................................................68
Remote Control - Vehicles With: Power
Sliding Door..................................................68
Changing the Remote Control Battery........68
Locating Your Vehicle.........................................69
Remote Control Information
Messages............................................................70
Remote Control - Vehicles Without:
Passive Anti-Theft System
(PATS).............................................................65
Changing the Remote Control Battery........65
Integrated Keyhead Transmitter....................65
Locating Your Vehicle.........................................66
Programming a New Remote Control.........65
Switching the Panic Alarm On and
Off.........................................................................66
Remote Start..................................................125
About Remote Start..........................................125
Enabling Remote Start.....................................125
Remotely Starting the Engine........................125
Remotely Stopping the Engine......................125
Remote Start Limitations................................125
Remote Start Settings......................................125
Removing a Headlamp................................311
Repairing Minor Paint Damage...............325
Replacement Parts
Recommendation........................................16
Collision Repairs....................................................16
Scheduled Maintenance and Mechanical
Repairs.................................................................16
Warranty on Replacement Parts....................16
Replacing a Lost Key or Remote
Control.............................................................70
Reporting Safety Defects (Canada
Only)..............................................................276
Reporting Safety Defects (U.S.
Only)..............................................................275
Resetting the Power Sliding Door...........84
Restarting the Engine.................................150
Roadside Assistance...................................261
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................262
Vehicles Sold in the United States: Getting
Roadside Assistance....................................261
Vehicles Sold in the United States: Using
Roadside Assistance....................................261
Roadside Emergencies...............................261
Roof Racks and Load Carriers -
Bus.................................................................239
Roof Racks and Load Carriers -
Van.................................................................239
Running-In
See: Breaking-In.................................................258
Running Out of Fuel....................................158
Adding Fuel From a Portable Fuel
Container..........................................................159
Filling a Portable Fuel Container..................158
S
Safety Canopy™............................................59
Safety Precautions.......................................153
Scheduled Maintenance Record.............471
Scheduled Maintenance..........................464
Seatbelt Extensions......................................50
Seatbelt Height Adjustment......................47
Seatbelt Reminder........................................48
Belt-Minder™........................................................48
Seatbelts...........................................................44
Principle of Operation........................................44
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Seatbelt Warning Lamp and Indicator
Chime...............................................................47
Conditions of operation.....................................48
Seats.................................................................128
Security..............................................................89
Selective Catalytic Reductant System -
2.0L EcoBlue...............................................165
Diesel Exhaust Fluid Guidelines....................165
Filling the Diesel Exhaust Fluid Tank...........165
Filling the Diesel Exhaust Fluid Tank Using
a Container.......................................................167
Filling the Diesel Exhaust Fluid Tank Using
a Fuel Station Pump....................................166
Selective Catalytic Reductant System
Warning Lamp................................................168
Settings...........................................................445
911 Assist..............................................................446
Ambient Lighting...............................................446
Audio......................................................................445
Automatic Updates..........................................446
Bluetooth..............................................................445
Charge Settings.................................................446
Clock.......................................................................445
Display...................................................................446
Driver Assist.........................................................446
FordPass...............................................................446
General..................................................................446
Message Center.................................................446
Mobile Apps........................................................446
Multi Contour Seats.........................................446
Navigation............................................................446
Personal Profiles...............................................446
Phone.....................................................................445
Seats......................................................................446
Sound.....................................................................445
Valet Mode..........................................................446
Vehicle...................................................................446
Voice Control......................................................446
Side Airbags.....................................................58
Side Sensing System..................................198
Object Distance Indicator...............................199
Sitting in the Correct Position..................128
Sliding Door Precautions............................80
Sliding Door.....................................................80
Closing the Sliding Door.....................................81
Opening the Sliding Door.................................80
Sliding Door – Troubleshooting......................85
Sliding Door – Troubleshooting...............85
Sliding Door – Frequently Asked
Questions...........................................................86
Sliding Door – Information Messages..........85
Snow Chains
See: Using Snow Chains.................................348
Spare Wheel
See: Changing a Road Wheel........................353
Special Notices................................................16
New Vehicle Limited Warranty........................16
Special Operating Conditions Scheduled
Maintenance..............................................469
Exceptions.............................................................471
Speed Control
See: Cruise Control............................................207
Speed Limiter.................................................216
Principle of Operation.......................................216
Using Speed Limiter..........................................216
Stability Control...........................................190
Principle of Operation......................................190
Starter Switch
See: Ignition Switch...........................................144
Starting a Diesel Engine.............................146
Engine Warning Lamps....................................148
Failure to Start......................................................147
Glow Plug Indicator...........................................148
Guarding Against Exhaust Fumes................147
Important Ventilating Information...............147
Starting the Engine............................................146
Stopping the Engine When Your Vehicle is
Moving................................................................147
Stopping the Engine When Your Vehicle is
Stationary.........................................................147
Starting a Gasoline Engine.......................145
Engine Warning Lamps....................................146
Failure to Start.....................................................145
Guarding Against Exhaust Fumes...............146
Important Ventilating Information..............146
Starting the Engine............................................145
Stopping the Engine When Your Vehicle is
Moving...............................................................145
Stopping the Engine When Your Vehicle is
Stationary.........................................................145
Starting and Stopping the Engine.........144
General Information..........................................144
Steering............................................................231
Adaptive Learning...............................................231
Electric Power Steering.....................................231
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Steering Information Messages....................232
Steering Wheel Lock...................................145
Locking the Steering Wheel............................145
Unlocking the Steering Wheel.......................145
Steering Wheel...............................................96
Stopping the Engine....................................150
Stopping the Sliding Door
Movement.....................................................84
Storage Compartments.............................142
Streaming Bluetooth Audio - Vehicles
Without: SYNC..........................................399
Selecting a Bluetooth Source.......................399
Supplementary Restraints System..........51
Principle of Operation..........................................51
Switching Auto-Start-Stop On and
Off...................................................................150
Switching Off the Engine..........................148
Vehicles With a Turbocharger.......................148
Symbols Glossary.............................................9
SYNC™ 3.........................................................418
General Information..........................................418
SYNC™ 3 Troubleshooting......................447
Additional Information and
Assistance.......................................................459
Apps.......................................................................454
Navigation............................................................453
Personal Profiles................................................457
Phone......................................................................451
Resetting the System......................................459
USB and Bluetooth Audio..............................448
Voice Recognition..............................................447
Wi-Fi Connectivity.............................................456
SYNC™ Applications and
Services........................................................405
911 Assist..............................................................405
SYNC Mobile Apps............................................407
SYNC™............................................................401
General Information..........................................401
SYNC™ Troubleshooting.........................409
T
Technical Specifications
See: Capacities and Specifications............365
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).......................272
Tire Care..........................................................330
Glossary of Tire Terminology.........................332
Inflating the Tires...............................................339
Information About Uniform Tire Quality
Grades..............................................................330
Information Contained on the Tire
Sidewall............................................................333
Inspecting the Tires and Wheel Valve
Stems................................................................342
Location of the Tire Label..............................339
Tire Age..................................................................343
Tire and Wheel Alignment.............................345
Tire Damage........................................................343
Tire Pressure Monitoring System................344
Tire Replacement Requirements.................343
Tire Rotation........................................................345
Tire Safety Practices........................................344
Tire Wear...............................................................342
United States Department of
Transportation Tire Quality
Grades................................................................331
Tire Pressure Monitoring System..........349
How Temperature Affects the Tire
Pressures.........................................................350
Tire Pressure Monitoring System Reset
Procedure.........................................................353
Understanding the Tire Pressure Monitoring
System...............................................................351
When Changing Tires........................................351
When Changing Wheels..................................351
When Inflating Tires...........................................351
Tires
See: Wheels and Tires.....................................329
Tow/Haul.........................................................176
Switching Tow/Haul On and Off...................177
Towing a Trailer............................................245
Load Placement.................................................245
Towing Points...............................................269
Rear Towing Point.............................................269
Towing the Vehicle on Four
Wheels..........................................................257
Towing..............................................................245
Traction Control............................................189
Principle of Operation......................................189
Transmission Code Designation.............372
Transmission...................................................174
Transporting the Vehicle..........................268
Trip Computer.................................................117
Average Fuel..........................................................118
Average Speed.....................................................118
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Distance to Empty...............................................118
Instantaneous Fuel.............................................118
Personalization.....................................................118
Resetting the Trip Computer...........................117
Trip Odometer......................................................118
Trip Timer...............................................................118
U
Under Hood Overview - 2.0L
EcoBlue........................................................294
Under Hood Overview - 3.5L
Duratec.........................................................295
Under Hood Overview - 3.5L
Ecoboost™.................................................296
USB Port........................................................400
Using Adaptive Cruise Control...............208
Adaptive Cruise Control Indicator................214
Adaptive Cruise Control Information
Messages..........................................................215
Adaptive Cruise Control System
Sensors..............................................................212
Automatic Cancellation....................................211
Canceling the Set Speed..................................211
Changing the Set Speed..................................210
Detection Issues...................................................211
Following a Vehicle...........................................209
Hilly Condition Usage.........................................211
Overriding the System......................................210
Resuming the Set Speed..................................211
Setting the Adaptive Cruise Speed............209
Setting the Gap Distance................................210
Switching Adaptive Cruise Control
Off.........................................................................211
Switching Adaptive Cruise Control
On.......................................................................208
Switching to Normal Cruise Control............214
System Not Available........................................212
Using All-Wheel Drive.................................178
All-Wheel Drive Gauge.....................................182
All-Wheel Drive Information
Messages..........................................................182
Driving In Special Conditions With
All-Wheel Drive (AWD)...............................178
Operating All-Wheel Drive (AWD) Vehicles
with Mismatched Tires................................178
Using Cruise Control...................................207
Canceling the Set Speed................................207
Changing the Set Speed.................................207
Cruise Control Indicator..................................208
Resuming the Set Speed................................207
Setting the Cruise Speed................................207
Switching Cruise Control Off.........................207
Switching Cruise Control On.........................207
Using MyKey With Remote Start
Systems...........................................................75
Using Power Running Boards....................93
Automatic Power Deploy..................................93
Automatic Power Stow......................................93
Bounce-back.........................................................94
Enabling and Disabling......................................94
Manual Operation................................................94
Manual Power Deploy........................................94
Resetting the System.........................................95
Using Snow Chains.....................................348
Vehicles with Traction Control.....................349
Using Stability Control................................191
Using SYNC™ With Your Media
Player............................................................408
Audio Voice Commands................................409
Media Sources...................................................408
Using SYNC™ With Your Phone...........404
Accessing Features through the Phone
Menu.................................................................405
Pairing a Phone..................................................404
Phone Controls..................................................405
Phone Voice Commands...............................404
Using Traction Control...............................189
Switching the System Off or On...................189
System Indicator Lights and
Messages..........................................................189
Using Voice Recognition..........................400
Apps........................................................................425
Automatic Blower Motor Speed
Reduction........................................................426
Climate..................................................................422
Entertainment......................................................421
General..................................................................420
Initiating a Voice Session................................402
Navigation............................................................424
Phone.....................................................................423
Phone Voice Service........................................400
SiriusXM Traffic and Travel Link...................425
System Interaction and Feedback.............403
Voice Settings.....................................................426
Using Winter Tires........................................347
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Index
Utilizing the Mediation/Arbitration
Program (Canada Only).........................273
V
Vehicle Care....................................................319
Vehicle Certification Label........................372
Vehicle Identification Number.................371
Vehicle Storage............................................326
Battery....................................................................327
Body........................................................................326
Brakes.....................................................................327
Cooling system....................................................327
Engine.....................................................................327
Fuel system..........................................................327
General..................................................................326
Miscellaneous......................................................327
Removing Vehicle From Storage..................327
Tires.........................................................................327
Ventilation
See: Climate Control...........................................121
VIN
See: Vehicle Identification Number..............371
W
Warning Lamps and Indicators.................111
Washer Fluid Check....................................305
Washers
See: Cleaning the Exterior..............................320
See: Wipers and Washers.................................97
Waxing..............................................................321
What Is 911 Assist...........................................62
What Is Auto-Start-Stop..........................150
What Is the Cabin Air Filter........................127
Wheel Nuts
See: Changing a Road Wheel........................353
Wheels and Tires.........................................329
General Information.........................................329
Wi-Fi Hotspot...............................................394
Windows and Mirrors..................................107
Windshield Washers.....................................98
Settings...................................................................99
Windshield Wipers.........................................97
Intermittent Wipe.................................................97
Winter Tires
See: Using Winter Tires....................................347
Wiper Blades
See: Checking the Wiper Blades.................308
Wipers and Washers.....................................97
525
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