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43
ENGLISH
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE (continued)
Problem Possible Cause Solutions
Wrinkling Washer not unloaded promptly. Always remove items from the washer as soon as the
cycle is complete.
Washer overloaded. The washer can be fully loaded, but the tub should not be
tightly packed with items. The lid of the washer should
close easily.
Hot and cold water inlet hoses are
reversed.
Hot water rinse can set wrinkles in garments. Check the
inlet hose connections.
Excessive sudsing Too much detergent or incorrect
detergent.
HE detergents are formulated specifically for High-Effi-
ciency washers and contain suds-reducing agents. Only
use detergent with the High-Efficiency (HE) logo. For de-
tergent quantities refer to the How to Use section.
Staining Bleach or softener dispensed too
soon.
Dispenser compartment is overfilled causing bleach or
softener to dispense immediately. ALWAYS measure
bleach to prevent overfilling - one cup maximum.
Dispenser drawer closed too quickly causing softener to
dispense immediately.
Bleach or softener was added di-
rectly to the wash load in the tub.
Always use the dispensers to ensure that laundry prod-
ucts are properly dispensed at the right time in the cycle.
Washer was not unloaded prompt-
ly.
Always remove items from the washer as soon as pos-
sible after the cycle is complete.
Clothes were not properly sorted. Always wash dark colors separately from light colors and
whites to prevent discoloration.
Never wash heavily soiled items washed with lightly
soiled items.
Washer will not turn
ON
Power cord is not properly plugged
in.
Make sure that the plug is plugged securely into a ground-
ed, 3-prong, 120-VAC, 60-Hz outlet.
House fuse is blown, circuit break-
er has tripped, or power outage
has occurred.
Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.
NOTE: If the washer stopped during a cycle due to a loss of power, the washer will resume
the cycle where it stopped when the power is restored.
Wash cycle time is lon-
ger than usual
The washer automatically adjusts
the wash time for the amount of
laundry, water pressure and other
operating conditions.
This is normal. The washer adjusts cycle time automati-
cally to provide optimal results for the selected cycle. The
time remaining shown in the display is only an estimate.
Actual time may vary.
Musty or mildewy odor
in washer
Incorrect or too much detergent
has been used.
Use only High-Efficiency (HE) detergent in accordance
with the manufacturer’s instructions.
Inside of tub was not cleaned prop-
erly.
Run the Tub clean cycle regularly.
Water leaks Oversudsing of detergent. Oversudsing may create leaks, and may be caused by the
type and amount of detergent used. High-Efficiency de-
tergent is the only detergent recommended. Make sure
that detergent and any additives are put into the correct
dispenser compartments. The normal amount of deter-
gent to use is 1/4 to 1/2 of the maximum amount recom-
mended by the detergent manufacturer. Always reduce
the amount of detergent if the load is small or lightly
soiled, or if your water is very soft. Never use more than
the maximum amount recommended by the detergent
manufacturer.
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