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English 57
Troubleshooting
Odors
Symptom Possible causes Solution
Refrigerator has
odors.
• Spoiled food.
• Clean the refrigerator and
remove any spoiled food.
• Food with strong odors.
• Make sure strong smelling
food is wrapped airtight.
Frost
Symptom Possible causes Solution
Frost around the
vents.
• Food is blocking the vents.
• Make sure no food blocks the
refrigerator vents.
Frost on interior
walls.
• Door is not closed properly.
• Make sure food does not
block the door. Clean the
door gasket.
Condensation
Symptom Possible causes Solution
Condensation
forms on the
interior walls.
• If door is left open, moisture
enters the refrigerator.
• Remove the moisture and
do not leave a door open for
extended periods of time.
• Food with high moisture
content.
• Make sure food is wrapped
airtight.
Water/ice (dispenser models only)
Symptom Possible causes Solution
Ice maker makes a
buzzing sound.
• The ice maker function is
activated, but the water
supply to the refrigerator has
not been connected.
• Turn off the ice maker.
Ice maker does not
make ice.
• Ice maker has just been
installed.
• You must wait for 12 hours
for the refrigerator to make
ice.
• Freezer temperature is too
high.
• Set the freezer temperature
below 0 °F (-18 °C) or -4 °F
(-20 °C) in warm ambient air.
• Ice maker is off. • Turn on the ice maker.
Untitled-3 57 5/22/2020 12:13:52 PM
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