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43
Troubleshooting
You may encounter a problem using the oven. In that case, first check the table below
and try the suggetions. If a problem persists, or if any information code keeps appearing
on the display, contact a local Samsung service centre.
Checkpoints
If you encounter a problem with the oven, first check the table below and try the
suggestions.
Problem Cause Action
General
The buttons cannot be
pressed properly.
Foreign matter may be
caught between the
buttons.
Remove the foreign matter
and try again.
For touch models: Moisture
is on the exterior.
Wipe the moisture from
exterior.
Child lock is activated. Deactivated Child lock.
The time is not displayed. Power is not supplied.
Make sure power is
supplied.
The oven doesn’t work. Power is not supplied.
Make sure power is
supplied.
The door is open. Close the
door and try
again.
The door open safety
mechanisms are covered
in foreign matter.
Remove the foreign matter
and try again.
The oven stops while in
operation.
The user has opened the
door to turn food over.
After turning over the food,
press the Start button
again to start operation.
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