Installation Manual for EasySuite range
xxHFL3011
Status: Release
Version 1.1
Date: November 2016
Author: Bart Coppens
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Contents
Changelog ................................................................................................................................................ 5
1. General information ........................................................................................................................ 6
1.1 Notice ...................................................................................................................................... 6
1.2 Help and support ..................................................................................................................... 6
1.3 How to navigate, open menu’s and make selections .............................................................. 7
2. Requirements before starting the installation of a TV .................................................................... 8
2.1 Remote control ........................................................................................................................ 8
2.1.1 Master remote control 22AV9573 .................................................................................. 8
2.1.2 Guest remote control 22AV1503A ......................................................................................... 8
2.1.3 Easy Remote 22AV1601A ....................................................................................................... 9
2.1.4 Health Care remote (22AV1604A) ......................................................................................... 9
2.2 Professional Settings menu ................................................................................................... 10
2.3 Software upgrade .................................................................................................................. 10
3 Starting the installation ................................................................................................................. 11
3.1 Virgin mode ........................................................................................................................... 11
3.2 Professional Mode ON/OFF ................................................................................................... 12
3.2.1 Disable the Professional mode ...................................................................................... 13
3.2.2 Enable the Professional mode ....................................................................................... 13
4 Reinstall TV .................................................................................................................................... 14
5 Virgin installation wizard ............................................................................................................... 15
5.1 Instant Initial Cloning (IIC) ..................................................................................................... 15
5.1.1 General .......................................................................................................................... 15
5.1.2 Upgrading and configuring the set ................................................................................ 15
5.2 Virgin Configuration .............................................................................................................. 16
6 Professional Settings ..................................................................................................................... 18
6.1 General Settings .......................................................................................................................... 18
6.1.1 Picture Settings .............................................................................................................. 18
6.1.2 Sound Settings ............................................................................................................... 22
6.1.3 General Settings ............................................................................................................ 26
6.2 Switch on Settings ................................................................................................................. 27
6.2.1 Channel Settings ................................................................................................................... 27
6.2.2 Feature Settings .................................................................................................................... 28
6.2.3 Picture Settings ..................................................................................................................... 28
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6.2.4 Sound Settings ...................................................................................................................... 30
6.2.5 Subtitles ................................................................................................................................ 32
6.2.6 Region and Language ........................................................................................................... 32
6.3 Install Channels............................................................................................................................ 32
6.4 Channel and Source Settings ....................................................................................................... 33
6.4.1 Channel Settings ................................................................................................................... 33
6.4.2 Common Interface ................................................................................................................ 36
6.4.3 Languages ............................................................................................................................. 37
6.4.4 EasyLink ................................................................................................................................ 39
6.4.5 Mono/stereo Preference ...................................................................................................... 40
6.5 Feature Settings ........................................................................................................................... 41
6.5.1 Room ID ................................................................................................................................ 41
6.5.2 SmartInfo .............................................................................................................................. 41
6.5.3 ThemeTv ............................................................................................................................... 41
6.5.4 MyChoice .............................................................................................................................. 42
6.5.5 Scheduler .............................................................................................................................. 42
6.5.6 Date & Time .......................................................................................................................... 43
6.5.7 Switch Off timer .................................................................................................................... 44
6.5.8 On screen clock..................................................................................................................... 45
6.5.9 External Clock ....................................................................................................................... 45
6.5.10 Welcome Logo .................................................................................................................... 45
6.5.11 USB Autoplay ...................................................................................................................... 46
6.5.12 USB Media Browser ............................................................................................................ 46
6.5.13 Multi Remote Control ......................................................................................................... 46
6.6 Advanced settings ....................................................................................................................... 47
6.6.1 Professional mode ................................................................................................................ 47
6.6.2 Power .................................................................................................................................... 47
6.6.3 Input control ......................................................................................................................... 48
6.6.4 Security ................................................................................................................................. 50
6.6.5 Vsecure ................................................................................................................................. 51
6.6.6 Serial Xpress ......................................................................................................................... 53
6.6.7 UI .......................................................................................................................................... 54
6.6.8 Diagnostic Logging ................................................................................................................ 54
6.6.9 Reset ..................................................................................................................................... 55
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6.7 Upgrade and clone settings ......................................................................................................... 55
6.7.1 USB Base Upgrade and cloning ............................................................................................ 55
6.7.2 RF Based Upgrade and cloning ............................................................................................. 56
6.7.3 Software and Clone information .......................................................................................... 57
6.7.4 Settings Overview ................................................................................................................. 58
7 Channel installation wizard ........................................................................................................... 59
7.1 Configuration ......................................................................................................................... 60
7.1.1 Analogue ........................................................................................................................ 61
7.1.2 DVB-T ............................................................................................................................. 62
7.1.3 DVB-C ............................................................................................................................. 62
7.2 Digital Settings ............................................................................................................................. 63
7.3 Reset ............................................................................................................................................ 63
7.4 Signal Testing ............................................................................................................................... 64
7.4.1 Analogue ............................................................................................................................... 64
7.4.2 Digital .................................................................................................................................... 64
7.5 Installing channels ....................................................................................................................... 65
8 SmartInfo ....................................................................................................................................... 69
8.1 SmartInfo Show ..................................................................................................................... 69
8.2 SmartInfo Browser................................................................................................................. 69
9 MyChoice ....................................................................................................................................... 70
9.1 Configuring the TV ................................................................................................................. 72
9.2 Checking MyChoice functionality. ............................................................................................... 74
10 Scheduler ................................................................................................................................... 76
11 CSM (Customer Service Menu)......................................................................................................... 79
Appendix 1 ............................................................................................................................................. 80
Appendix 2 ............................................................................................................................................. 81
Appendix 3 ............................................................................................................................................. 82
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Changelog
Author
Date
Changes
Bart Coppens
26 October 2016
First Release finalized
Bart Coppens
16 November 2016
Added “Scheduler” chapter
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1. General information
1.1 Notice
2016 © TP Vision Belgium NV All rights reserved. Specifications are subject to change without notice.
Trademarks are the property of Koninklijke Philips Electronics NV or their respective owners. TP
Vision Belgium NV reserves the right to change products at any time without being obliged to adjust
earlier supplies accordingly.
TP Vision Belgium NV cannot be held responsible neither for any errors in the content of this
document nor for any problems as a result of the content in this document. Errors reported to Philips
will be adapted and published on the Philips support website as soon as possible.
1.2 Help and support
Visit the Philips support website at http://www.philips.com/support/ for:
Leaflet and product documentation
Download a printable PDF version of the user manual
Contact details of the helpdesk
Download the latest available software
Visit the Philips support ticketing system at http://philipshtv.supportsystem.com/ for:
Entering after sales issues
Asking technical questions
Searching through the knowledge base that will enable you to find answers to questions we
receive on regular basis (FAQs)
An NDA section which contains specific questions that require an NDA to be in place to get
the detailed feedback
Visit the CMND website to find all info about CMND https://cmnd.io/
Definitions, Acronyms and Abbreviations
[ ]: The values between brackets are referring to a TV menu item
“ “: The values between quotation marks are referring to a remote button
DVB-T: Digital Video Broadcasting - Terrestrial
DVB-C: Digital Video Broadcasting - Cable
HTTP: Hyper Text Transfer Protocol
IR: Infrared
MB: Megabyte
MHz: Megahertz
OSD: On Screen Display
RC: Remote Control
SI: System Integrator
STBY: Standby
SW: Software
TV: Television
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1.3 How to navigate, open menu’s and make selections
Navigating in the menu can be done with the “up-down-left-right arrow” buttons on the
remote control
Opening a menu can be done with the “OK” button
The “OK” button can also be used to activate buttons that can be seen on the screen like
[Done], [Cancel], [Close], [Yes], [No], …
In many places in the menu you need to press the “OK” button after you selected an item to
confirm your selection. Navigating to this menu item and going back to the menu will not
store your selection
Changing the value of a slider can be done using the “up-down arrow”, your selection will be
remembered without pressing the “OK” button
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2. Requirements before starting the installation of a TV
Before starting the installation, make sure that you have everything you need at hand.
You need a USB stick and a remote control.
2.1 Remote control
2.1.1 Master remote control 22AV9573
2.1.2 Guest remote control 22AV1503A
2.1.3 Easy Remote 22AV1601A
2.1.4 Health Care remote (22AV1604A)
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2.2 Professional Settings menu
To access the [Professional Settings] menu you have 2 possibilities:
Using the master remote control, press the “RC 6 SETUP” key and then press the
“Home/Menu” button
Using the guest remote control, press the following keys sequentially: “3,1,9,7,5,3,MUTE”
Note: The sequence: “3,1,9,7,5,3,MUTE” will not show the [Professional Settings] if [High Security]
option is enabled.
2.3 Software upgrade
For the best guest experience it is highly recommended to use the latest software version available.
Go to: http://www.philips.com/support/
Select your country, enter the model number and download the latest software version
available
Unzip the software and follow the instructions how to upgrade the software on the TV
The USB flash drive used for software upgrade must be formatted as FAT32 and preferably
empty to avoid an accidental upload of a wrong setting or software
It’s recommended to first upgrade the TV and afterwards to perform the installation
The latest software version and cloning data can be stored on the same USB drive for a 2 in 1 action:
software upgrade and cloning during the instant initial cloning. See chapter “Instant Initial Cloning
(IIC)” for more information.
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3 Starting the installation
It is important to know if a TV is in Virgin mode (out of the box) or if it has been installed before.
3.1 Virgin mode
If you can see below screen, you know that the TV is in ‘out of the box’ state and you can install the
set by using procedure described in chapter “Virgin install wizard” of this manual.
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3.2 Professional Mode ON/OFF
If your set is not in virgin mode you can check if the professional mode is ON or OFF. This can be
done by opening the professional menu (“3,1,9,7,5,3,MUTE”), navigating to “Advanced settings” and
pressing “OK”.
See below screenshot to know if the professional mode is ON or OFF.
Professional mode ON/OFF:
When you enable/disable there is a clear difference seen when opening
the [Home] menu.
Professional mode ON
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Professional mode OFF
3.2.1 Disable the Professional mode
Open the [Professional Settings] menu.
Go to [Advanced Settings], select [Professional Mode Settings] ,select [Professional Mode]
and select [Off]. Confirm with “OK”
Press “Back” until you exit the [Professional settings] menu
Reboot the TV, after the reboot your TV will no longer be in Professional Mode
Remark: Professional displays operating in an installation with professional mode turned off will not
be granted the privilege of using any of the support means like the helpdesk or the ticket system.
3.2.2 Enable the Professional mode
Open the [Professional Settings] menu.
Go to [Advanced Settings], select [Professional Mode Settings], select [Professional Mode]
and select [On]. Confirm with “OK”
Press “Back” until you exit the [Professional settings] menu
You will see a notification that the TV needs to restart to apply some settings
Reboot the TV, after the reboot your TV will be in Professional Mode
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4 Reinstall TV
If you want to start an installation from scratch you can always reinstall the TV. All settings will be
reset to the default values and installed channels will be deleted.
Open the [Professional Settings] menu, go to [Advanced Settings] and navigate to [Reset], press
right cursor and select [Re-install TV]
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5 Virgin installation wizard
When you get a new TV it will be in virgin mode. This means that you will have to go through the
virgin installation wizard to perform the first configuration of the TV.
5.1 Instant Initial Cloning (IIC)
5.1.1 General
When starting up the TV in virgin mode you see the first screen indicating Instant Initial Cloning (IIC).
The TV is now searching on USB and RF for a new clone file containing all new settings for the TV.
You can also see the model name and SW version of the TV. If there is no need to load a clone file on
this TV (for example if you want to make a new installation to create a master clone file) then you
need to press “OK” to activate the skip button.
5.1.2 Upgrading and configuring the set
If you want to upgrade the TV software and load a new clone file in the TV you have to perform the
following steps:
Power on the set in virgin mode
Insert a USB device with both the new SW and the clone file you want to load in the TV
The TV will first upgrade the new SW version. After upgrade of new SW version is done, the
TV will restart and will detect the clone file to update the TV settings.
Remark: An EasySuite 3011 upgrade consists of 2 UPG’s that
have to be run sequentially. The first is the Autorun.upg which
contains the firmware for TV. And the Autorun_webkit.upg
which contains the web browser engine.
Note: If multiple clone files are on a USB device, the file called
“MasterCloneData” will be used for cloning
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During this process you will see following:
o Detection of the Clone file
o SW upgrade will start, both UPG’s will be programmed
o Cloning update progress will be shown
o You have to press OK to close the overview screen, TV will then reboot with the new
settings and software
Remark: If you don’t press OK, the TV will go to standby after 30 minutes
5.2 Virgin Configuration
When you skip the IIC screen you will have to set several settings:
Language selection
Here you can choose the main
language of the TV menu.
Country selection
Here you can choose the country
where the TV will be installed in.
This setting has an influence on
clock and channel installation
Picture style
Standard will have the best
energy consumption
Natural will be display more color
and contrast and will seem brighter
Other styles can be selected in the
professional menu.
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Room ID
Room ID is used to identify the TV
in a specific room.
Using “Digit numbers” you can
define the Room ID.
After finishing the Virgin installation you will see below professional settings menu.
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6 Professional Settings
Below you can find an overview of all the professional settings with a small description of what the
function or impact is on the TV. The professional settings are divided in several parts on this set.
Below you can see an overview per menu item.
6.1 General Settings
6.1.1 Picture Settings
Here you can find all advanced picture settings that will be set each time the Tv starts up. These
settings can’t be changed by the guest.
[Activity style]
This setting will change the
response time of the Tv.
Depending on the chosen
setting, [TV]
[Game] or [Computer].
Please experiment for best
result in your environment.
When changing to
[Computer] this will have an
impact as well on the
overscan setting.
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[Colour enhancement] will
have an influence on how
vivid the pictures will be.
Depending on the set you can
have less or more boosting of
the colours.
[Colour Temperature] will
change the complete color
temperature. You can use the
standard settings or go for a
custom setting where you can
influence RGB separately
[Contrast]
Under this category you will
be able to change everything
pertaining to contrast
[Contrast modes]
Here you can influence the
contrast mode meaning that
depending on the setting
there will be a high or lower
difference between white and
dark value.
This setting will also influence
the energy consumption of
the set
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[Dynamic Contrast]
If turned on the Tv will
automatically adapt the
contrast to the content that is
being displayed
[Brightness]
This setting will adjust the
brightness of the displayed
content
[Video Contrast]
This setting will change the
contrast of the video. When
set to 0 the video will not be
visible anymore.
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[Gamma]
You will see a slider to set a
non-linear setting for picture
luminance and contrast
Note: This is an expert users
settings and should normally
not be changed
[Sharpness]
Below this category you can
find the settings that will
influence the sharpness of the
content displayed on the TV
[Super resolution]
Super resolution will add
sharpness on the contours
and lines shown onscreen
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[Noise Reduction]
This setting will add noise
reduction filters to filter out
any noise that might be there
in the incoming signal
[MPEG artefact reduction]
When turned on the setting
will help smoothen digital
transitions onscreen.
6.1.2 Sound Settings
[Surround mode]
This setting will influence the
surround sound effect on the
internal speakers of the TV
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[Auto volume leveling]
When turned on this feature
will try to equalize the volume
differences between different
media
[TV Speakers]
TV Speakers can be turned
[On] or [Off]. Also you can
choose to use external
speakers which you can
control using [EasyLink]
If the external speakers need
to automatically start when
the TV is turned on then use
[Easylink autostart]
[Headphones]
Turn [On] or [Off] to enable
the headphone jack
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[Bathroom speaker]
Turn [On] or [Off] to control
the audio out jack
[Maximum volume]
This setting will limit the
maximum volume that a
guest will be able to reach on
his TV
[Clear Sound]
Select if you want to switch
the Clear Sound to improve
the sound for speech [On] or
[Off]
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[Audio Out Format]
Set the audio out signal of the
TV to fit with the sound
capabilities of the connected
Home Theatre System to
[Multichannel] or [Stereo]
[HDMI 1 – ARC]
Turn [On] or [Off] to control
the Audio Return Channel on
HDMI port 1
[Audio Out Delay]
Switch the delay if a sound
delay is set on the Home
Theatre System to [On] or
[Off]
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[Audio Out Offset]
Set an audio offset if you
cannot set a sound delay on
the Home Theatre System by
changing the slider value
6.1.3 General Settings
[TV Placement]
You can adjust the TV
placement by selecting [On
the wall] or [On a TV stand]
changing this will have an
influence on the sound
performance
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6.2 Switch on Settings
These settings will be used as default each time the TV will be switched on.
6.2.1 Channel Settings
[Channel]
[Switch on channel filter]
will configure the TV channel
list that will be available for
the guest at start up
In [Switch on Channel] you
are able to choose the startup
channel
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6.2.2 Feature Settings
[Switch on feature] will
configure the feature that will
be available for the guest at
startup. Depending on the
enabled features the choices
might vary.
[MyChoice] will start the
application which requests
the PIN code
[SmartInfo] will start the
SmartInfo feature after TV
starts up
[None] will disable the
startup feature.
6.2.3 Picture Settings
[Picture Style]
Change the default Picture
Style to your preference
[Restore Style]
Restore the style to its default
values
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[Picture Format]
Will determine in which size
the content on the TV will be
displayed
[Colour]
To change saturation you can
edit this setting to your liking
[Contrast]
To change the contrast of the
content displayed on the TV
you can increase or decrease
this setting
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[Sharpness]
To change the sharpness of
the content displayed on the
TV you can increase or
decrease this setting
6.2.4 Sound Settings
[Volume]
Here you can configure the
startup value for our three
audio outputs: [TV Speakers],
[Headphone] and [Bathroom
Speakers]
[Sound Style]
Change the default sound
style to your preference
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[Restore Style]
Restore the style to its default
values
[Bass]
Adjust the bass by increasing
or decreasing this setting
[Treble]
Adjust the treble by
increasing or decreasing this
setting
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6.2.5 Subtitles
[Subtitles]
To enable subtitles you can
turn [On] the subtitle feature.
If you want to have the
subtitles (when available)
each time the sound is muted
then select [Automatic] or
[Off] to disable
6.2.6 Region and Language
[Menu Language]
To change the default menu
language for the guest you
can edit this setting to the
preferred language.
6.3 Install Channels
Check out chapter 7 for channel installation.
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6.4 Channel and Source Settings
6.4.1 Channel Settings
[Manage Channels and
Sources]
Here you are able to manage
your channel list. Reordering,
hiding or blanking channels
are all options you can choose
Note: The channel list can
also be edited using CMND.
This is by far the easiest
method of organizing your
channel list
[Enable Sources]
Using checkboxes you can
enable or disable all sources
separately
[Media channels]
Change setting to enable or
disable Media Channels.
Media channels refer to
Media files that are mapped
as channels as part of a
combined channel list. Media
channels can be created from
Audio, Video or Image files
Note: Check appendix 1 for an
example
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[Automatic Channel update]
Change setting to enable or
disable automatic channel
update
[Channel update message]
Change setting to enable or
disable showing a message
after automatic channel
update has been performed
[Display scrambled channel
banner]
Enable this setting and you
will see a message on
scrambled channels indicating
that they are scrambled
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[Enable EPG]
Change setting to enable or
disable the Electronic
Program Guide
[Enable Subtitles]
Change setting to enable or
disable the subtitle feature
[Enable Teletext]
Change setting to enable or
disable Teletext
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[Enable MHEG]
Change setting to enable or
disable MHEG.
Note: MHEG will only work if
the country selected at the
time of broadcast installation
supports this feature.
6.4.2 Common Interface
[CI+ enable]
Change setting to enable or
disable the CI+ interface in
the TV
[Common Interface
application]
Open to select CI+ specific
application
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6.4.3 Languages
[Primary Audio]
Choose language that will be
the preferred primary audio
language
[Secondary Audio]
Choose language that will be
the preferred secondary audio
language
[Primary Subtitles]
Choose language that will be
the preferred primary subtitle
language
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[Secondary Subtitles]
Choose language that will be
the preferred secondary
subtitle language
[Primary Text]
Choose language that will be
the preferred primary Text
language. Which is used as
language in broadcast
[Secondary Text]
Choose language that will be
the preferred secondary Text
language. Which is used as
language in broadcast
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[Hearing impaired]
Switching on this setting will
enable adapted audio and
subtitles when available
[Audio Description]
When enabled this setting will
add audio commentary to the
visible broadcast when
available
6.4.4 EasyLink
[Enable]
Enabling Easylink will
configure the Tv to use HDMI
CEC
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[Break-in Enable]
When turned on the TV will
respond to any HDMI CEC
devices breaking in
[Easylink Remote Control]
When enabled it will be
possible to control the
external HDMI device using
the TV’s remote control.
Note: For this to work the
external device needs to
support HDMI CEC messages
6.4.5 Mono/stereo Preference
[Mono/Stereo]
Choose your outgoing audio
format
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6.5 Feature Settings
6.5.1 Room ID
[Room ID]
Here you can configure the
Room ID for this specific TV.
Note: Room ID isn’t a
cloneable setting so it will
need to be adapted for every
TV if used.
6.5.2 SmartInfo
[SmartInfo]
Here you can choose the
mode of SmartInfo. [Off] will
disable SmartInfo, [Show] will
enable picture slideshow
based SmartInfo Show.
[Browser] will enable
SmartInfo Browser which is
the browser based version of
SmartInfo.
6.5.3 ThemeTv
[ThemeTv]
When enabled this will allow
for the channels to be
categorized. The guest can
bring up these categories and
base his viewing choice on
this.
To configure ThemeTv you
can use CMND
(http://cmnd.io) orr you can
edit the Channel List XML.
You can find an example
attached as Appendix 1
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6.5.4 MyChoice
[MyChoice]
First of all you can [Enable]
the feature. If set to [On] you
can start by setting up the
different packages by adding
or removing channels from
the packages.
[Request for PIN] will force
the guest to enter his PIN
code every time the TV starts
up. This feature can be used
in locations were guest
change happens very often or
to make sure explicit content
will need a valid PIN to be
shown.
Note: More information on
setting up MyChoice can be
found in chapter 9
6.5.5 Scheduler
[Scheduling]
On/Off Scheduler is a feature
inherited from Signage line of
products. This feature enables
the SI to set specific times, at
which TV can be
automatically turned on or
Turned off.
It also allows the TV to
override the
SwitchOnChannel and Switch
On Feature settings after
been woken up by the
Scheduler, which maintains
its own list of wakeup
sources.
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6.5.6 Date & Time
[Date & Time Source]
Choose date & time source by
choosing between
[Automatic – Channels] or
[Manual]
Note: [Manual] needs to be
selected when using SXP set
top boxes who configure the
clock using SXP commands
[Date & Time Source
Channel]
When configured to get the
time from a channel you use
this setting to choose which
channel to get your time
from.
Note: Preferably the startup
channel of the TV is also used
for time download
[Timezone Country]
Choosing the time zone can
be done by selecting country
here
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[Automatic Daylight Savings]
Enable or disable the
adaptation of the TV clock to
daylight savings time
[Time Offset]
If needed the clock can be
adapted with an offset to
suite every scenario
6.5.7 Switch Off timer
[Switch off timer]
This setting can be configured
between 240 minutes and Off
where Off disables the
feature
Values are 240,120,60,30 and
Off
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6.5.8 On screen clock
[On screen clock]
When set to [Yes] [Display
clock always in standby] will
show a clock when TV is in
standby
[Display clock on Radio
channels] will enable or
disable clock being shown on
radio channels
[Clock format] can be
configured to [24 hour] or
[AM/PM]
6.5.9 External Clock
[External Clock]
[Enable] configures the
feature. When turned [Yes]
the clock can be configured to
react to the environment light
[Brightness At Dim light] and
[Brightness At Intense light]
can be used to change the
brightness behavior
[Light Sensor Sensitivity] will
also change external clock
behavior.
Note: For this feature to work
you need the extra accessory
22AV1120C
6.5.10 Welcome Logo
When [Enable] is set to [On]
there will be an image shown
on startup of the TV
The [Time Out] will
determine how long the
image is shown on startup
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6.5.11 USB Autoplay
[USB Autoplay]
When enabled this will allow
for media playback using the
USB stick once the TV starts
up. This feature can be used
for instance for showing hotel
information in the lobby
6.5.12 USB Media Browser
[USB Media Browser]
When enabled this will give
the guest access to the USB
interface for playing back any
media files
6.5.13 Multi Remote Control
Here you can configure the
Multi Remote feature. This
can be used when multiple
sets are in each other’s
vicinity to make sure the RC
signals aren’t sent to the
wrong TV
Note: When changing the
setting in the menu it will
immediately become active so
there will be a need to
reprogram the remote to the
chosen setting. For more
configuration information
check Appendix 2
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6.6 Advanced settings
6.6.1 Professional mode
Turn [On] to enable
professional mode, turn [Off]
to disable the professional
mode
Note: TV’s where professional
mode is turned off will not be
eligible for support!
6.6.2 Power
[Power ON] will start up the
set to the requested state
[Standby] will start the set in
Standby when the set is
powered. [On] will boot the
set immediately after power
is received
[Standby Mode] will change
the standby behavior of the
TV. [Green] will power off the
set. This is the best energy
saving mode
[Fast] mode will keep the set
awake enough to boot fast
and show AV as soon as
possible
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[Reboot Everyday] will only
be available if [Fast] is
selected as Standby mode.
When enabled this setting will
reboot the set once a day in
the background to make sure
to refresh the memory
settings every day
When [Fast] is selected the
preferred setting for this is
[On]
[Auto Standby] when enabled
will put the TV to standby
after 4 hours without any
interaction (according to EU
regulation)
6.6.3 Input control
[Local Keyboard Lock] will
lock the local keyboard if
available. [On] will block
everything except the power
button.
[All] will block the power
button as well.
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[Remote Control Lock] when
turned [On] the normal
remote won’t work anymore.
This can be used when STB’s
are used
Note: The master remote will
continue to work even with
this feature turned [On]
[“WatchTv” RC Key mapping]
instead of going to Tv source
the button can be overridden
to move to the selected input
[IR Decoding mode]
This will change the system
code for the remote control.
Choices are [RC5] or [RC6]
Note: After exiting the menu
the setting will become
immediately active so there
will be a need to switch
system on the RC as well
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6.6.4 Security
[High Security]
When turned [On] the TV will
block all key codes to open
special menu’s like the
professional menu
Note: This doesn’t affect the
Master remote
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6.6.5 Vsecure
The Vsecure system, defines a method to prevent unauthorized viewing and copying of digital video
data that is broadcasted on a closed hospitality television network. For this purpose, the VSecure
system provides a method of scrambling the digital Audio/video data at the head-end, and a method
of descrambling the Audio/video data inside the clients such as television sets. The descrambling
keys are transported from the head-end to the clients under the protection of each client’s public
key.
To receive more information on this system and how to configure it you can create a ticket at
https://philipshtv.supportsystem.com/ requesting more information.
[Vsecure Keys Via USB]
Load your Vsecure keys using
a USB stick
[Vsecure Keys Via RF]
It is possible to stuff the
Vsecure keys in the TS format
as well.
When turned [On] the TV will
check for the keys using RF
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[Frequency (Vsecure RF)]
This will set the RF frequency
on which the TV will look for
the Vsecure key
[Medium(Vsecure RF)]
You can select the medium on
which the TV needs to check
for Vsecure keys
[Symbol rate(Vsecure RF)]
If needed also the symbol
rate can be added to
configure the RF checking
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[Vsecure Key to Erase]
This menu gives you control
on selecting Vsecure keys for
deletion
[Erase Selected Key]
When pressed the selected
keys in [Vsecure Key To
Erase] will be deleted from
the TV
6.6.6 Serial Xpress
[Baud Rate]
Here you can change the
baud rate of the SXP RJ48
port
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6.6.7 UI
[Display OSD]
When set to [No] the TV
won’t display the UI layer
anymore. This will mean that
for instance the information
when zapping like channel
number and channel name
won’t be shown anymore
6.6.8 Diagnostic Logging
[Enable]
Turn the feature to by
selecting [Yes] or to off by
selecting [No]
[Destination]
[Internal] will log any
feedback to the internal
memory using a FIFO storing
algorithm. When choosing
[USB] the log will be purged
from the memory to the USB
with the [Frequency] that can
be set in minutes.
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6.6.9 Reset
[Reset Settings]
When executed all changes in
the menu will be reset to the
default values
[Re-Install TV]
When executed the TV will go
to virgin mode and you will be
able to reinstall the TV or use
IIC. In this case you will lose
all settings on the TV. Menu
settings and channel
installation and so on
6.7 Upgrade and clone settings
6.7.1 USB Base Upgrade and cloning
[Clone USB To Tv]
Press “Ok” when you want to
clone a new configuration
from the USB drive to the TV
[Clone TV to USB]
Press “OK” when you want to
copy your existing
configuration to a USB drive
for backup purposes, make
adaptations or to create a
masterclone
[Firmware Upgrade from
USB]
Press “OK” to perform a
firmware upgrade. When
pressed the TV will look for
available software in the
‘upgrades’ folder located on
the root of the stick
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[Select Clone To TV]
When multiple clone files are
available on the USB drive
you can use this menu to
select the appropriate clone
to flash on the TV
The format for the Clone file
name is the following:
RoomID (5digits) CloneData
eg. 00124CloneData
6.7.2 RF Based Upgrade and cloning
[Auto Upgrade and Clone]
When turning on the TV will
systematically check for an
upgrade being broadcasted
using the RF network
[Auto-Clone on Wakeup]
When turned [On] the TV will
check with every wake up to
see if there is a new clone file
available. This setting can be
used to personalize the TV
experience per guest. For
instance by adapting the
channel list
Note: This might affect the
boot time
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[Frequency]
This setting can be used to set
the primary frequency where
the TV will check for updates
to be available
The default will be 498Mhz
[Clone RF to TV]
After pressing “OK” this will
trigger the TV immediately to
look for an upgrade on the RF
network
6.7.3 Software and Clone information
When opened this will display
all related information to the
TV software and the clone file
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6.7.4 Settings Overview
When opened this will display
a summary of all professional
settings
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7 Channel installation wizard
To install channels you have to go to the [Professional Settings] [Install Channels]. In the menu you
have a ton of options to change your channel installation. You can choose which mediums to use, to
use Analogue vs Digital and so on.
Below we will explain the configuration possibilities and how to install the channels.
Note: Some screens will be shown depending on your settings or selections made, some screens will
not be shown. Also the content of the screens is depending on your selections.
Below is the start screen when you open the [Install Channels] item under the professional settings.
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7.1 Configuration
The first choice that needs to be made will be which medium’s need to be used during the channel
search.
A choice can be made to turn [On] or [Off] DVB-T, DVB-C and analogue channels before starting the
search.
For each individual medium there are specific settings that can be tweaked depending on the
installation that needs to be performed
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7.1.1 Analogue
For analogue you can enable or disable the PAL and/or SECAM scan. When either one is turned [On]
the channel search will include the package during the channel search.
SECAM
PAL
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7.1.2 DVB-T
For DVB-T the only option to choose from would be to go for a [Quick] or for a [Full] scan of the
spectrum. Choosing between [Quick] or [Full] will have an influence on the step size that is used for
scanning for channels. [Quick] will scan every 8Mhz while [Full] will scan every 1Mhz. Of course
leading to a longer installation time.
7.1.3 DVB-C
The frequency scan can have three values as seen below. This will influence the length and the depth
of the scan.
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Depending on the broadcaster you can also immediately indicate the [Network Frequency], the
[Network ID] and the [Symbol rate mode]
7.2 Digital Settings
Besides the individual medium settings you can also find a [Common Digital settings] menu where
it’s possible to change some additional items specifically for digital broadcasts.
[Enable LCN Sorting] when turned [On] will provide a sorting algorithm for the channels as intended
by the broadcaster.
[Free/Scrambled] will give you the opportunity to show [Free channels Only] when you don’t want
scrambled to be visible for the guest.
7.3 Reset
To return to the default settings you can use the [Reset] functionality.
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7.4 Signal Testing
Before installing channels or possibly for checking something it might be needed to check for a signal
without the need for completely reinstalling all channels. With the below menu’s you have the ability
to do so.
Also upgrading the channel package can be done using this mechanism so that the TV doesn’t require
a complete channel search.
7.4.1 Analogue
It’s possible to search for channels without installing them. When opening [Analogue: Manual
Installation] you can look for channels manually.
By choosing the [System], entering the frequency in [Search Channel] and fine tuning the channel in
[Fine Tune] you can check if an analogue channel can be received by the TV.
If you searched for a signal that you wish to add to a possible existing channel list you can choose
between [Store Current Channel] and [Store as new channel] where the definitions already say
where the channel will be stored.
7.4.2 Digital
[Digital Reception Test] will give you the same tools as the analogue wizard but adapted towards
digital signals.
After choosing the [Broadcast Type] you will be able to [Search] for a frequency. Once found the
channel can also be stored if needed.
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7.5 Installing channels
If you are looking for a complete install and not an addition to an existing channel list as explained in
the previous paragraph then you can perform a [Channel Installation].
Before starting the full scan you can indicate to the TV which mediums need to be scanned.
Remember that any of the settings in the previous discussed menu’s will come into effect when a
medium is turned [On].
When [Search For Channels] is pressed the TV will start the installation wizard and ask you if you are
looking to update an existing installation or if you are looking to start from scratch.
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When [Update Channels] is pressed the TV will look for any changes in the RF network and will adapt
the current channel list to reflect those changes.
When [Re-Install Channels] is pressed the TV will ask you for all the necessary input such as Country
and Broadcaster. Once all necessary questions have been answered the TV will remove any current
channel list and will start creating a new one.
Choosing the Country
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Choosing the broadcaster
Starting the search
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Searching channels
Search completed
After [Re-Install Channels] finishes successfully you will end up with a new channel list.
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8 SmartInfo
The SmartInfo feature can be used in two ways, as a picture slide show [Show] or as interactive
pages [Browser]. The two ways of using SmartInfo are not complementary and cannot be used both
at the same time. SmartInfo can display the pictures or the webpages by pressing “SmartInfo”.
8.1 SmartInfo Show
SmartInfo used as Show contains pictures uploaded in TV memory which are changed by the TV set
automatically every 8 seconds. The pictures are displayed in a loop and the guest cannot influence
the speed or the order of displaying.
How to upload pictures for SmartInfo Show:
Create JPEG graphics files with a maximum resolution of 1920 x 1080 pixels. Pictures with
lower resolution will be upscaled to 1920x1080 pixels
File name should be: file_01.jpg
For multiple picture files the names should be consecutive. Example for 4 pictures in
SmartInfo
o file_01.jpg
o file_02.jpg
o file_03.jpg
o file_04.jpg
Save the files into to following folder on your USB device:
TPN161HE_CloneData\MasterCloneData\SmartInfoShow\
The folder “TPN161HE_CloneData” should be in the root of the USB flash drive
Switch ON the TV, insert the USB with the new content
Go to [Professional settings] [Upgrade and Clone settings] [USB Based Upgrade] [Clone USB
to TV] menu and press “OK” to upload the pictures in the TV
Once done, exit [Professional settings] and reboot the TV and check you changes
8.2 SmartInfo Browser
SmartInfo used as Browser will display the content you created with CMND. This content can be
stored on the TV locally or on a dedicated server.
How to upload content for SmartInfo Browser:
Create the content with CMND
Save the files into to following folder:
TPN161HE_CloneData\MasterCloneData\SmartInfoBrowser\
The folder “TPN161HE_CloneData” should be in the root of the USB flash drive
Switch ON the TV, insert the USB with the new content
Go to [Professional settings] [Upgrade and Clone settings] [USB Based Upgrade] [Clone
USB to TV] menu and press “OK” to upload the pictures in the TV
Once done, exit [Professional settings] and reboot the TV and check you changes
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9 MyChoice
In this manual we will cover only the configuration of MyChoice on the TV, all details about the
account and credits are covered in a different manual. Please contact your TP Vision country sales
manager to setup an account and buy the credits.
During the installation of the TV sets please collect the following information:
Room number
TV model
Serial number
101
xxHFL3011D/10
FZ1A xxxx xxxx xxxx
Room number, TV model and serial number are required on MyChoice website when rooms are
configured. Make sure that all values are correct because the MyChoice website is generating pin
codes based on this information. You can gather all these details during the installation and
afterwards enter them in the administration part of the MyChoice website.
How to configure the MyChoice is described below:
The most important step for MyChoice is the clock. If the clock is not defined or the TV doesn’t have
the correct time, MyChoice will display the following message: MyChoice is not available, please
contact the reception.
To set up the clock correctly please refer to chapter ‘6.5.6 Date & time’.
Enter the Professional menu go to: Clock setup and configure the Download program.
Afterwards define the country in which the TV is installed.
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And if it is required the Time offset.
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9.1 Configuring the TV
Go to [Feature Settings] and enable MyChoice.
In this case two options are available. These are:
[No]: This means that MyChoice is disabled and the packages are not available.
[Yes] MyChoice is enabled
Defining the channel packages is the second step in the MyChoice configuration. Based on the pin
code the TV channels will be displayed. Three packages are available:
Free package: This package will include all channels which are available without any pin code. To
add a channel to a package you have to select the channel and press “OK” to tick the box in front of
the channel.
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Package 1: In package 1 you can add the channels which will be available with the MyChoice pin
code.
Keep in mind that the MyChoice pin code for package 1 will enable only the channels from this
package. To have a proper package configuration add all the “Free channels” to this package.
If you don’t add the [Free channels] in this package after the MyChoice activation, the channel plan
will include only Extra channels without possibility to view the [Free channels package].
Package 1 = Free Channels + Extra channels
Note: Extra channels can contain some movie channels or sport channels like: HBO, Comedy Central, Sky Sport.
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Package 2: In this package you can add channels which will be activated with a different MyChoice
pin code. This package can contain [Free channels], [Package 1] and another few channels which will
be available only if the pin code is valid for Package 2.
Few configuration possibilities are:
Package 2 = Free channels + VIP Channels
Note: VIP channels can contain channels which are included in Package 1 and a few extra.
Package 2 = Free channels + Package 1 + VIP Channels
Each package can be configured independently without having any influence on other packages, but
you have to keep in mind that after activation the TV will show only the channels which are ticked for
this package.
9.2 Checking MyChoice functionality.
Power ON the TV and wait to see the Switch on channel. Press the MyChoice button on the remote
control. The following window will appear on TV:
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Enter the pin code received from the website or generated with a scratch card. After entering the pin
code press OK to submit the code.
If the pin code is correct, the following message will be displayed. Also the message will display the
remaining viewing time.
After few seconds the message will disappear and the channel grid will pop up showing all channels
available. The MyChoice channels will have a star inside the box.
If you enter an invalid pin code or an expired pin code the following message will be displayed.
Note: If you do a power cycle of the TV and press the MyChoice button again, you can enter the same
pin code if this code is still valid.
Important remark: If you enter a new pin code, the previous code will become invalid despite the
fact that the code could be still valid.
Example: If you enter a pin code for Package 1 valid for 24 hours and after 4 hours you entered a pin
code for Package 2, the pin code for Package 1 will become invalid; the TV will report the message
above.
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10 Scheduler
This function allows you to program up to 7 different scheduled time intervals for this TV to activate.
You can set:
- Which input source the TV will use for each scheduled activation period.
- The time for the display to turn on and turn off.
- The days in a week for the display to activate.
Note: We recommend you to set up current date and time correctly before using this function.
Below you can find an example of how to enable and configure a scenario for the Scheduler feature.
The first step will be to select the a schedule [Status] and set it to [Enabled]. Once the schedule
[Status] is set to [Enabled] the following items shall be configurable:
o Wakeup Source
o Switch on time
o Switch off time
o Repeat modes
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• Wakeup Source : the wakeup source shall be able to select any channel from the combined
channel list as well as USB Autoplay or SmartInfo. This will be the source at startup of the Tv when
the schedule is active.
• Switch on time: is the time at which the TV will wake up for the selected schedule. Switch on
time is set on a Pop-Up OSD displayed when [Switch On Time] is selected. If the selected schedule is
not [Enabled], this time shall not be configurable.
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• Switch off time: is the time at which the TV will switch off (go to standby) for the selected
schedule. If the selected schedule is not [Enabled], this time shall not be configurable.
• Repeat modes: will define the day of repeat activation for selected Schedule for a given
week. Only one [Repeat Mode] can be selected at a time. If [Repeat mode] selected is “No repeat”;
The current Schedule shall be only executed once, after which the [Schedule Status] will be reset to
[Disabled]
• Resume will let the currently selected Schedule to run immediately once. Once activated, if
not interrupted by other schedules, the Schedule that is ran using Resume function shall end as per
the original [Switch Off Time] setting. And if no [Switch off time] is configured it will stay on
permanently.
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11 CSM (Customer Service Menu)
The CSM contains data about the TV software, serial number and other details. The menu can be
accessed using a standard remote control or using the master remote control.
Using the guest RC: “1 2 3 6 5 4”
Using the master RC “Info”
You can navigate the 9 pages using “Up/Down”.
When a USB device is connected to the TV a text file will be written to the USB device with some
details about the TV.
The CSM data is also stored on the USB drive during the cloning from USB to TV. The data is stored in
the folder CSM Dump which is inside of the cloned folder TPN161HE_CloneData/DataDump.
The CSM.txt file contains all the specific information about this TV. The file can be viewed using any
text editor and doesn’t affect the cloning data.
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Appendix 1
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<SchemaVersion MajorVerNo="2" MinorVerNo="0"/>
<TvContents>
<ChannelMap>
<Channel>
<Source Type=”HDMI1” > </Source>
< Setup presetnumber="40" name="DVD Player" blank="0" skip="0"
FreePKG="0" PayPKG1="1" PayPKG2="1" TTV1=”0” TTV2=”3” TTV3=”1” TTV4=”0” TTV5=”0”
TTV6=”1” TTV7=”0” TTV8=”0” TTV9=”0” TTV10=”0”></Setup>
</Channel>
<Channel>
<Media url=”file://xxx/yy.mpg” > </Media>
< Setup presetnumber="42" name="MyVideo" blank="0" hide="0"
FreePKG="0" PayPKG1="1" PayPKG2="1" TTV1=”0” TTV2=”3” TTV3=”1” TTV4=”0” TTV5=”0”
TTV6=”1” TTV7=”0” TTV8=”0” TTV9=”0” TTV10=”0”></Setup>
</Channel>
<Channel>
<Media url=”file://xxx/yy.jpg” > </Media>
<Setup presetnumber="43" name="MyPicture" blank="0" hide="0"
FreePKG="1" PayPKG1="1" PayPKG2="1" TTV1=”0” TTV2=”3” TTV3=”1” TTV4=”0” TTV5=”0”
TTV6=”1” TTV7=”0” TTV8=”0” TTV9=”0” TTV10=”0”></Setup>
</Channel>
</ChannelMap>
</TvContents>
Note: Maximum size allocated for media channels shall be 128Mb
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Appendix 2
This is an example of the channeltable. This can be found back in the clone file as ChannelList.xml
under the ChannelList folder.
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<SchemaVersion MajorVerNo="2" MinorVerNo="0"/>
<TvContents>
<ChannelMap>
<Channel>
<Broadcast medium="dvbc" frequency="306000" system="west"
serviceID="1005" ONID="1" TSID="10" modulation="256" symbolrate="6875000" bandwidth="Auto"
servicetype="TV" ></Broadcast>
<Setup presetnumber="1" name="vtm HD" blank="0" skip="0" FreePKG="1"
PayPKG1="1" PayPKG2="1" TTV1=”1” TTV2=”4” TTV3=”0” TTV4=”0” TTV5=”0” TTV6=”0” TTV7=”1”
TTV8=”0” TTV9=”0” TTV10=”1”></Setup>
</Channel>
<Channel>
<Broadcast medium="analog" frequency="161250" system="west"
serviceID="318" ONID="0" TSID="0" modulation="8" symbolrate="0" bandwidth="Auto"
servicetype="TV"></Broadcast>
<Setup presetnumber="2032" name="-----" blank="0" skip="0" FreePKG="1"
PayPKG1="1" PayPKG2="1" TTV1=”0” TTV2=”3” TTV3=”1” TTV4=”0” TTV5=”0” TTV6=”1” TTV7=”0”
TTV8=”0” TTV9=”0” TTV10=”0”></Setup>
</Channel>
<Channel>
<Source Type=”HDMI1” > </Source>
< Setup presetnumber="40" name="DVD Player" blank="0" skip="0"
FreePKG="0" PayPKG1="1" PayPKG2="1" TTV1=”0” TTV2=”3” TTV3=”1” TTV4=”0” TTV5=”0”
TTV6=”1” TTV7=”0” TTV8=”0” TTV9=”0” TTV10=”0”></Setup>
</Channel>
<Channel>
<Media url=”file://xxx/yy.jpg” > </Media>
<Setup presetnumber="43" name="MyPicture" blank="0" hide="0"
FreePKG="1" PayPKG1="1" PayPKG2="1" TTV1=”0” TTV2=”3” TTV3=”1” TTV4=”0” TTV5=”0”
TTV6=”1” TTV7=”0” TTV8=”0” TTV9=”0” TTV10=”0”></Setup>
</Channel>
</ChannelMap>
<ThemeTV>
<TTV1 Name="ThemeName1"> </TTV1>
<TTV2 Name="ThemeName2"> </TTV2>
<TTV3 Name="ThemeName3"> </TTV3>
<TTV4 Name="ThemeName4"> </TTV4>
<TTV5 Name="ThemeName5"> </TTV5>
<TTV6 Name="ThemeName6"> </TTV6>
<TTV7 Name="ThemeName7"> </TTV7>
<TTV8 Name="ThemeName8"> </TTV8>
<TTV9 Name="ThemeName9"> </TTV9>
<TTV10 Name="ThemeName10"> </TTV10>
</ThemeTV>
</TvContents>
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Appendix 3
[Multi RC]
This function allows that up to ten televisions can be installed in a room whereas every TV will listen
to its own RC. Once the TV is set, also every RC can be set to remember its connected TV:
[Off] This function is not used; all TVs will listen to a ‘blue’ RC.
[TV Blue] The TV will listen to a ‘Blue’ RC
[TV Red] The TV will listen to a ‘Red’ RC
[TV Yellow] The TV will listen to a ‘Yellow’ RC
[TV Green] The TV will listen to a ‘Green’ RC
[TV0] The TV will listen to a ‘0’ RC.
[TV1] The TV will listen to a ‘1’ RC.
[TV2] The TV will listen to a ‘2’ RC.
[TV3] The TV will listen to a ‘3’ RC.
[TV4] The TV will listen to a ‘4’ RC.
[TV5] The TV will listen to a ‘5’ RC.
[TV6] The TV will listen to a ‘6’ RC.
[TV7] The TV will listen to a ‘7’ RC.
[TV8] The TV will listen to a ‘8’ RC.
[TV9] The TV will listen to a ‘9’ RC.
Remark: MultiRC Off and MultiRC On configured to Blue is exactly the same configuration.
To change the configuration press and hold both the menu and the respective number or color
button on the RC for about five seconds.
Press and hold the OK button while pointing to the TV that’s powered on for about five seconds to
check the current color of the Multi Remote settings of TV and Guest remote.
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© 2016 TP Vision Belgium NV
All Rights reserved.
Specifications are subject to change without notice.
Trademarks are the property of Koninklijke Philips NV or their respective owners.
www.philips.com
