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10
Technical troubleshooting guide
Problem Cause Solution
There is steam escaping from
the sides of the appliance.
Bowls poorly interlocked
between each other.
Check that the bowls are placed
and fitted in the correct order.
Fit bowl 1 first, next fit bowl
2 and then bowl 3
.
The cooking starts and then
stops straight afterwards.
The appliance is checking that
there is water in the tank.
Do not change the program,
the appliance will actually start
cooking after about a minute
.
The cooking won’t start,
you hear a beeping sound.
Not enough water in the tank.
Fill the tank with water up to the
maximum level
.
Even though you’ve
programmed your appliance to
start later on, it starts heating up.
The noise of the appliance
heating up indicates that it is
testing for water in the tank.
Wait for at least one minute,
the heating will stop
automatically and steaming
will begin at the requested time
programmed for the delayed
start
.
A
«
no water
»
alert comes on
even though there is water in the
tank.
Heating element needs
descaling.
Start descaling the heating
element (please refer to
maintenance and cleaning
paragraph)
.
I plugged in my appliance but it
switched itself off.
You switched the appliance on
less than 2 minutes ago and it
has gone into standby mode.
Press on the on/off button once
to come out of standby mode
.
The vitamin button + won’t go
off even if I press on it.
The cooking started less than
13 minutes ago.
This button light will go out
automatically
.
Water is coming out of the base.
There might be a leak around
the heating element.
Take the appliance to an
approved Service Centre
.
SEBOU103_Notice VitaCuisine_EN_NC00022109_SEBOU103 10/02/11 11:27 Page10