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17
Before requesting repair
Please check the following before requesting repairs. For requests or inquiries on A/S while using the unit, please contact us
through our customer service center or our website (http://www.hurom.com). Please check the serial number or barcode when
you request A/S or components.
09. The hopper cannot be opened.
A lot of residue may be left inside the unit. Press the [ON] button to remove residue, or repeat 3-5 times
by pressing the [REV] button for 2-3 seconds and stopping to open the hopper. Is a foreign substance
or solid material (solid seeds such as persimmon seeds) inside? Press the [REV] button to make the
residue come up towards the inlet, and remove it. Do not forcibly open. If the unit cannot be opened
with the recommended method, please contact the customer service center.
10. (When extracting juice) the chamber shakes.
It may shake a little due to the power of the motor. Large and small movements occur, depending on
the characteristics of the ingredients (hard or chewy). This is not a defect, since it is normally caused
by the rotating screw. Solid ingredients may seem to create larger movements compared to moist or
soft ingredients. (E.g. Carrot/potato/radish/beet, etc.)
11. Juice leaks into the residue outlet.
Inserting liquids first may cause leakage from the residue outlet.
Extracting soft fruits such as bananas mixed with liquid may cause liquid to leak from the outlet.
This is normal situation, so please insert and extract prepared fruits and vegetables first, and then
add liquid such as milk/soy milk.
08. Do not use in ways other than pressing
on the pusher in the inlet.
It may cause damage, injury, etc.
07. Do not insert too many ingredients at once.
If you insert an excessive amount of ingredients
or thick ingredients, the unit may stop.
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